| 0 |
neutral |
virginamerica what dhepburn say |
| 1 |
positive |
virginamerica plus you have add commercials to the experience tacky |
| 2 |
neutral |
virginamerica i do not today must mean i need to take another trip |
| 3 |
negative |
virginamerica it be really aggressive to blast obnoxious entertainment in your guests face they have little recourse |
| 4 |
negative |
virginamerica and it be a really big bad thing about it |
| 5 |
negative |
virginamerica seriously would pay a flight for seat that do not have this play it be really the only bad thing about fly va |
| 6 |
positive |
virginamerica yes nearly every time i fly vx this ear worm will not go away |
| 7 |
neutral |
virginamerica really miss a prime opportunity for men without hat parody there https tcomwpggrezp |
| 8 |
positive |
virginamerica well i do notbut now i do d |
| 9 |
positive |
virginamerica it be amaze and arrive an hour early you be too good to me |
| 10 |
neutral |
virginamerica do you know that suicide be the second lead because of death among teens |
| 11 |
positive |
virginamerica i pretty graphics so much better than minimal iconography d |
| 12 |
positive |
virginamerica this be such a great deal already think about my nd trip to australia i have not even go on my st trip yet p |
| 13 |
positive |
virginamerica virginmedia i be fly your fabulous seductive sky again you take all the stress away from travel http tcoahlxhhkiyn |
| 14 |
positive |
virginamerica thank |
| 15 |
negative |
virginamerica sfopdx schedule be still mia |
| 16 |
positive |
virginamerica so excite for my first cross country flight lax to mco i have hear nothing but great things about virgin america daystogo |
| 17 |
negative |
virginamerica i fly from nyc to sfo last week and could not fully sit in my seat due to two large gentleman on either side of me help |
| 18 |
positive |
i fly virginamerica |
| 19 |
positive |
virginamerica you know what would be amazingly awesome bosfll please i want to fly with only you |
| 20 |
negative |
virginamerica why be your first fare in may over three time more than other carriers when all seat be available to select |
| 21 |
positive |
virginamerica i love this graphic http tcoutgrrwaaa |
| 22 |
positive |
virginamerica i love the hipster innovation you be a feel good brand |
| 23 |
neutral |
virginamerica will you be make bos las non stop permanently anytime soon |
| 24 |
negative |
virginamerica you guy mess up my seat i reserve seat with my friends and you guy give my seat away i want free internet |
| 25 |
negative |
virginamerica status match program i apply and it be be three weeks call and email with no response |
| 26 |
negative |
virginamerica what happen ur vegan food options at least say on ur site so i know i will not be able eat anything for next hrs fail |
| 27 |
neutral |
virginamerica do you miss me do not worry we will be together very soon |
| 28 |
negative |
virginamerica amaze to me that we can not get any cold air from the vent vx noair worstflightever roast sfotobos |
| 29 |
neutral |
virginamerica lax to ewr middle seat on a red eye such a noob maneuver sendambien andchexmix |
| 30 |
negative |
virginamerica hi i just bked a cool birthday trip with you but i can not add my elevate no because i enter my middle name during flight book problems |
| 31 |
neutral |
virginamerica be the hours of operation for the club at sfo that be post online current |
| 32 |
negative |
virginamerica help leave expensive headphones on flight iad to lax today seat a no one answer l f number at lax |
| 33 |
negative |
virginamerica await my return phone call just would prefer to use your online selfservice option |
| 34 |
positive |
virginamerica this be great news america could start flight to hawaii by end of year http tcorpzyfe via pacificbiznews |
| 35 |
neutral |
nice rt virginamerica vibe with the moodlight from takeoff to touchdown moodlitmonday sciencebehindtheexperience http tcoyounxtqp |
| 36 |
positive |
virginamerica moodlighting be the only way to fly best experience ever cool and calm moodlitmonday |
| 37 |
positive |
virginamerica freddieawards do and do best airline around hand down |
| 38 |
neutral |
virginamerica when can i book my flight to hawaii |
| 39 |
negative |
virginamerica your chat support be not work on your site http tcovhpgtdwpk |
| 40 |
positive |
virginamerica view of downtown los angeles the hollywood sign and beyond that rain in the mountains http tcodwnfibtr |
| 41 |
negative |
virginamerica hey first time flyer next week excite but i be have a hard time get my flight add to my elevate account help |
| 42 |
neutral |
virginamerica plz help me win my bid upgrade for my flight lax sea |
| 43 |
neutral |
virginamerica i have an unused ticket but move to a new city where you do not fly how can i fly with you before it expire travelhelp |
| 44 |
neutral |
virginamerica be flight leave dallas for seattle on time feb |
| 45 |
positive |
virginamerica i be elevategold for a good reason you rock |
| 46 |
neutral |
virginamerica dream http tcooadrfaoq http tcolwwdackhx |
| 47 |
positive |
virginamerica wow this just blow my mind |
| 48 |
neutral |
virginamerica ladygaga carrieunderwood after last night tribute soundofmusic oscars ladygaga i think carrieunderwood agree |
| 49 |
neutral |
virginamerica ladygaga carrieunderwood all be entertain |
| 50 |
neutral |
virginamerica be flight on it be way be suppose to take off minutes ago website still show on time not in flight thank |
| 51 |
positive |
virginamerica ladygaga carrieunderwood julie andrews all the way though ladygaga be very impressive no to carrieunderwood |
| 52 |
neutral |
virginamerica wish you fly out of atlanta soon |
| 53 |
neutral |
virginamerica ladygaga carrieunderwood julie andrews hand down |
| 54 |
neutral |
virginamerica will flight be leave dallas for la on february th |
| 55 |
negative |
virginamerica hi i be so excite about your lga dal deal but i have be try book since last week the page never load thx |
| 56 |
positive |
virginamerica you know it need it on my spotify stat guiltypleasures |
| 57 |
positive |
virginamerica ladygaga carrieunderwood i be lady gaga she be amaze |
| 58 |
neutral |
virginamerica ladygaga carrieunderwood carrie |
| 59 |
neutral |
virginamerica new market song https tcoflfulcbq let us know what you think |
| 60 |
neutral |
virginamerica ladygaga carrieunderwood julie andrews first but lady gaga wow d me last night carrie meh |
| 61 |
negative |
virginamerica i call a weeks ago about add flight from to my elevate they still have not show up help |
| 62 |
neutral |
virginamerica ladygaga carrieunderwood all be great but i have to go with carrieunderwood |
| 63 |
neutral |
virginamerica ladygaga carrieunderwood sorry mary martin have it first |
| 64 |
positive |
virginamerica ladygaga carrieunderwood love all three but you really can not beat the classics |
| 65 |
neutral |
virginamerica flight dal to dca pm try to check in could not status please |
| 66 |
negative |
virginamerica heyyyy guyyyys be try to get through for an hour can someone call me please |
| 67 |
negative |
virginamerica hi virgin i be on hold for minutes be there any earlier flight from la to nyc tonight earlier than pm |
| 68 |
positive |
virginamerica congrats on win the travelzoo award for best deal from an airline us http tcokjiljaebv |
| 69 |
negative |
virginamerica everything be fine until you lose my bag |
| 70 |
neutral |
virginamerica need to change reservation have virgin credit card do i need to modify on phone to waive change fee or can i do online |
| 71 |
neutral |
virginamerica i email your customer service team let me know if you need the track number |
| 72 |
neutral |
virginamerica hi i just book a flight but need to add baggage how can i do this |
| 73 |
negative |
virginamerica your airline be awesome but your lax loft need to step up its game for dirty table and floor http tcohyvrfhjht |
| 74 |
positive |
virginamerica not worry it be be a great ride in a new plane with great crew all airlines should be like this |
| 75 |
positive |
virginamerica awesome i fly you all sit morning any way we can correct my bill |
| 76 |
neutral |
virginamerica or watch some of the best student film in the country at feet cmfatfeet http tcokekpdmgif |
| 77 |
neutral |
virginamerica first time fly you all do you have a different ratepolicy for media bag thank |
| 78 |
negative |
virginamerica what be go on with customer service be there anyway to speak to a human as soon as possible thank you |
| 79 |
neutral |
virginamerica what happen to doom |
| 80 |
negative |
virginamerica why can not you supp the biz traveler like southwestair and have customer service like jetblue neverflyvirginforbusiness |
| 81 |
positive |
virginamerica i have apply more then once to be a member of the inflight crew team i be interest flightattendant dreampath g |
| 82 |
negative |
virginamerica you be the best whenever i begrudgingly use any other airline i be delay and late flight |
| 83 |
negative |
virginamerica i have no interest fly with you after this i will cancel flight my next four flight i plan neverflyvirginforbusiness |
| 84 |
negative |
virginamerica it be a disappoint experience which will be share with every business traveler i meet neverflyvirgin |
| 85 |
negative |
virginamerica i be have trouble add this flight my wife book to my elevate account help http tcopxhqoksr |
| 86 |
neutral |
virginamerica can not bring up my reservation online use flight book problems code |
| 87 |
neutral |
virginamerica random q what be the distribution of elevate avatars i bet that kitty have a disproportionate share http tcoaptzpurop |
| 88 |
neutral |
virginamerica i fly va but life happen and i be try to change my trip jperhi can you helpva home page will not let me |
| 89 |
negative |
virginamerica why be the site down when will it be back up |
| 90 |
neutral |
virginamerica you down with rnp yeah you know me |
| 91 |
neutral |
virginamerica hi i do not get point on my elevate account for my most recent flight how do i add the flight and point to my account |
| 92 |
negative |
virginamerica i like the tv and interest video just disappoint in cancel flightled flight when other flight go out to jfk on saturday |
| 93 |
negative |
virginamerica just land in lax an hour after i should of be here your no late flight bag check be not business travel friendly nomorevirgin |
| 94 |
neutral |
virginamerica why be flight redirect |
| 95 |
negative |
virginamerica be it me or be your website down btw your new website be not a great user experience time for another redesign |
| 96 |
negative |
virginamerica i can not check in or add a bag your website be not work i have try both desktop and mobile http tcoavyqdmpiy |
| 97 |
negative |
virginamerica let scan in passengers leave the plane than tell someone to remove their bag from st class bin uncomfortable |
| 98 |
negative |
virginamerica what be your phone number i can not find who to call about a flight reservation |
| 99 |
negative |
virginamerica be anyone do anything there today website be useless and no one be answer the phone |
| 100 |
neutral |
virginamerica try to add my boy prince to my ressie sf this thursday virginamerica from lax http tcogsbjcgm |
| 101 |
negative |
virginamerica why must a traveler miss a flight to late flight check a bag i miss my morning appointments and you lose my business sfolax |
| 102 |
neutral |
virginamerica check out new music http tcomarcnocwzn |
| 103 |
negative |
virginamerica how be a direct flight fll sfo have unexpected layover in vegas fuel yet peep next to me buy for vegas flight sneaky |
| 104 |
negative |
virginamerica your no late flight bag check just lose you my business i miss flight and be apt three other people on flight have same exp |
| 105 |
positive |
virginamerica amaze customer service again raeann in sf she be the best customerservice virginamerica fly |
| 106 |
negative |
virginamerica call your service line and be hang up on this be awesome sarcasm |
| 107 |
negative |
virginamerica your site be trip i be try to check in and i be get the plain text version i be reluctant to enter any card info |
| 108 |
neutral |
virginamerica i be schedule for sfo dal flight today change to th due weather look like flight still on |
| 109 |
positive |
virginamerica have getaway deal through may from oneway lot of cool cities http tcotzzjhuibch cheapflights farecompare |
| 110 |
neutral |
virginamerica have getaway deal through may from oneway lot of cool cities http tcorpdbpxwnd cheapflights farecompare |
| 111 |
positive |
virginamerica have getaway deal through may from oneway lot of cool cities http tcobxiygt cheapflights farecompare |
| 112 |
neutral |
virginamerica have getaway deal through may from oneway lot of cool cities http tcoqdljhsloi cheapflights farecompare |
| 113 |
positive |
virginamerica have a great week |
| 114 |
positive |
virginamerica come back to phl already we need you to take us out of this horrible cold pleasecomeback http tcoglxfwpnqh |
| 115 |
negative |
virginamerica should i be concern that i be about to fly on a plane that need to be delay due to a tech stop |
| 116 |
positive |
virginamerica be the best airline i have fly oneasy to change your reservation helpful representatives a comfortable fly experience |
| 117 |
positive |
virginamerica and again another rep kick butt naelah represent your team so beautifully thank you |
| 118 |
positive |
virginamerica your beautiful frontend design be down right now but it be cool to still book my ticket bc all your backend be secure |
| 119 |
positive |
virginamerica love the team run gate e at las tonight wait for a delay flight and they keep things entertain |
| 120 |
negative |
virginamerica use another browser a brand with a reputation build on tech response do not have a crossbrowser compatible website |
| 121 |
negative |
virginamerica and now the flight flight book problems site be totally down folks what be the problem |
| 122 |
negative |
virginamerica i like the customer service but a min delay just for connect passengers seem too long va |
| 123 |
positive |
virginamerica thank to your outstanding nycjfk crew who move mountains to get me home to san francisco tonight |
| 124 |
positive |
virginamerica you have the absolute best team and customer service ever every time i fly with you i be delight thank you |
| 125 |
neutral |
virginamerica do you provide complimentary upgrade to first class if there be available seat |
| 126 |
negative |
virginamerica i need to change my flight that be schedule in hours and min wait time on phone i be call intern help |
| 127 |
positive |
virginamerica completely awesome experience last month boslas nonstop thank for such an awesome flight and depart time vabeatsjblue |
| 128 |
neutral |
virginamerica how can i watch the oscars on my jfk sfo flight |
| 129 |
neutral |
virginamerica be flight cancel flightled and what do i do if it be |
| 130 |
negative |
virginamerica you be fail your customers because your check in process do not link to tsa precheck |
| 131 |
negative |
virginamerica fidifamilies us too terrible airline just give us a hotel hotline number and say sorry |
| 132 |
neutral |
virginamerica have flight number from sfo to cabo san lucas arrive yet |
| 133 |
negative |
virginamerica chrysichrysic your assistance yesterday when you cancel flightled our flight be to give us a hotel hotline shame on you |
| 134 |
negative |
virginamerica another delay flight likingyoulessandless |
| 135 |
negative |
virginamerica i need to register a service dog for a first class ticket from sfo dull the phone queue be an hour or longer pls advise |
| 136 |
positive |
virginamerica you rock for make it so i can watch oscars on my flight redcarpet oscars oscars |
| 137 |
neutral |
virginamerica reallytallchris drop a track on you https tcozvpttrk |
| 138 |
positive |
virginamerica always xoxo |
| 139 |
negative |
virginamerica why can not we book seat on your flight when we buy them or even during check in create so much anxiety frustrate |
| 140 |
negative |
virginamerica you would think pay an extra buck rt for luggage might afford you hire an extra hand at sfo lame |
| 141 |
positive |
virginamerica best customer service rep in the world irmafromdallas take the cake |
| 142 |
neutral |
virginamerica can you find us a flt out of lax that be sooner than midnight on monday that would be great customer service |
| 143 |
negative |
virginamerica please provide status for flight i can not imagine it be on time as the web indicate dude to weather here andor dallas |
| 144 |
positive |
virginamerica you have amaze staff super helpful as i just run the waltdisneyworld princesshalf they have spoil me with comfort |
| 145 |
negative |
virginamerica i pay the premium to fly you across the country you cancel flight my flight and offer no check fee or upgrade love sad face |
| 146 |
negative |
virginamerica question be it not possible to book a seat for an infant under it be not give me the option but we want a seat for him |
| 147 |
positive |
always have it together you be welcome rt virginamerica jessicajaymes you be so welcome |
| 148 |
positive |
virginamerica flight home to dc sunset globe in backtowinter back to work refresh http tcovxvbctdlf |
| 149 |
negative |
virginamerica i do not understand why you need a dm to give me an answer on if you have a damage luggage policy |
| 150 |
negative |
virginamerica do that mean you do not have a policy for destroy luggage |
| 151 |
neutral |
virginamerica be there special assistance if i travel alone w kid and infant priority board |
| 152 |
positive |
virginamerica thank you for check in ticket be purchase and customer be happy |
| 153 |
neutral |
virginamerica be your website ever come back online |
| 154 |
neutral |
virginamerica be flight from love field to sfo definitely cancel flightled for monday february |
| 155 |
neutral |
virginamerica be flight out of lga to dfw on time |
| 156 |
neutral |
virginamerica my drivers license be expire by a little over a month can i fly friday morning use my expire license |
| 157 |
negative |
virginamerica have problems flight book problems on the web site keep give me an error and to contact by phone phone be minute wait |
| 158 |
negative |
virginamerica how do i reschedule my cancel flightled flight online the change button be grey out |
| 159 |
negative |
virginamerica i ring but there be a wait for minutes i can book the same ticket through a vendor fix your site |
| 160 |
negative |
virginamerica get a flight we be tell for today check my email and its for tomorrow this be unacceptable |
| 161 |
negative |
virginamerica our flight into lga be cancel flight we be stick in dallas i call to reschedule tell i could get a flight for today |
| 162 |
negative |
virginamerica why do not any of the pair include red wine only white be offer redwineisbetter |
| 163 |
negative |
virginamerica be the website down |
| 164 |
negative |
virginamerica your site seem a little wonked right now may want to have a look try on two browsers no css http tcoqsqmmkf |
| 165 |
negative |
virginamerica i be disappoint that the agent at the designate silver status check in line dullesairport close to assist all pasengers |
| 166 |
neutral |
virginamerica plan to include austin to its dallas route topnews arab emirates http tcoaqzwecokk |
| 167 |
negative |
virginamerica be it normal to receive no reply from central baggage baggageissues smh |
| 168 |
negative |
virginamerica at logan airport and wait to checkin for my be flight checkin desk not open why |
| 169 |
neutral |
virginamerica to jump into the dallasaustin market dallasnews http tcoewwgigdx |
| 170 |
neutral |
virginamerica beat eps view take on southwestair va love investor s business daily http tcoflwmgdahxu |
| 171 |
neutral |
virginamerica lister to my show my on monday |
| 172 |
neutral |
virginamerica to begin dallasaustin flight in april ketr http tcossuvwwkyhh |
| 173 |
negative |
virginamerica congrats you just get all my business from ewr to sfolax fuck you unite fl sfoewr be the clincher |
| 174 |
negative |
virginamerica i apply over weeks ago have not hear back and i be fly this week disappoint |
| 175 |
neutral |
virginamerica i would love to know what your policy be for damage luggage |
| 176 |
positive |
virginamerica thank you for the follow |
| 177 |
negative |
virginamerica too many apologies you r the worse airlines do not even respond to your cudtomers |
| 178 |
negative |
virginamerica shame on va for make people spend money in strand cities when other airlines be land at jfk who will reimburse me |
| 179 |
neutral |
virginamerica ttinac i dm you |
| 180 |
neutral |
virginamerica can you please have flight in sjc i have no choice but to fly southwest to vegas |
| 181 |
negative |
virginamerica too bad you say it take to days via your confirmation email when i inquire after weeks you claim to weeks |
| 182 |
negative |
virginamerica flight from bos las tomorrow be cancel flightled no notification wait time be hour will you rebook on another airline |
| 183 |
positive |
rt virginamerica you have meet your match get status on another airline upgrade restr http tcorhkamxvf http tcopyalebgkjt |
| 184 |
positive |
virginamerica only way to fly elevate gold |
| 185 |
neutral |
virginamerica if only you guy have flight from cmh |
| 186 |
negative |
virginamerica a lot of apologies be throw out to customers from what i can seevery sad thank for nothing worst airline ever |
| 187 |
negative |
virginamerica for all my flight stuff wrong and do nothing about it have worst flight ever |
| 188 |
neutral |
virginamerica have an issue find a miss item on a plane can you help me find which airport my plane head to next |
| 189 |
positive |
virginamerica you will match my americanairlines status cool |
| 190 |
neutral |
virginamerica you have meet your matchgot status on another airline upgrade http tcohrdktqy asarcoesar |
| 191 |
negative |
virginamerica try to book a flight with you guy and your website will not let me about to lose my business |
| 192 |
negative |
virginamerica you suck |
| 193 |
positive |
virginamerica thank |
| 194 |
negative |
virginamerica just dm d same issue persist |
| 195 |
negative |
virginamerica because we never rec d cancel flightlation notice we be leave w no options to fly out of ps drive to la for a red eye mon w kid |
| 196 |
negative |
virginamerica try to book a flight your site be down |
| 197 |
negative |
virginamerica you have any flight fly into boston tomorrow i need to be home and you cancel flightled my flight and do not do anything |
| 198 |
negative |
virginamerica you stink flight cancel flight from psp to jfk and no notification or ability to rebook disappoint expect better |
| 199 |
positive |
virginamerica i love your guy s song we be dance to it for our high school dance revue |
| 200 |
negative |
virginamerica your website be down and i be try to check in |
| 201 |
positive |
virginamerica do thank you for the quick response apparently faster than sit on hold |
| 202 |
neutral |
virginamerica nervous about my flight from dc to lax get cancel flightled tomorrow just send you a dm to help me |
| 203 |
positive |
virginamerica cool picture of another virginamerica plane off our wing what a site http tcobagfdc |
| 204 |
positive |
virginamerica keep up the great work |
| 205 |
positive |
virginamerica my goodness your people love field be amaze under pressure from texas beatstheothers in crisis please fly me to ny |
| 206 |
positive |
virginamerica thank for a great flight from la to boston pilot do a great job land in the snow can we go back to la now seriously |
| 207 |
neutral |
virginamerica can you please get me to the new york area before monday afternoon |
| 208 |
positive |
virginamerica thank so much for the awesome support you guy rock |
| 209 |
negative |
virginamerica seat in row do not recline should mention that on your website soreback |
| 210 |
negative |
virginamerica flight delay hours in la due to mechanical problems handle like pros but you could have toss us a free drink |
| 211 |
negative |
virginamerica why cancel flight flight today no precipitation to be scar of |
| 212 |
positive |
virginamerica twitter team you guy kill it for reschedule me as soon as possible thank you |
| 213 |
negative |
virginamerica you guy charge me to reschedule a flight that be then cancel flight and be now refuse to refund it what be the deal |
| 214 |
negative |
virginamerica can not access your website from safari on iphone seem to work on mac and ipad need iphone to add passbook |
| 215 |
neutral |
virginamerica on ipad and iphone click the checkin link in the email i receive at hrs before flight |
| 216 |
negative |
virginamerica your mobile site be break show headerelevateusernumofpointsavailable number point will not let me checkin |
| 217 |
negative |
virginamerica i be really look forward to my flight can you let me know when it will be reschedule diehardvirgin |
| 218 |
negative |
virginamerica why cancel flight flight vx one sec its delay on my to airport the next its cancel flightled go to email or call me to reschedule |
| 219 |
negative |
virginamerica i do it but there be a problem in the link from the email for checkin thank |
| 220 |
negative |
virginamerica have to change to another airline to get to dc today why be unite able to land in dc but not you cost me ugh |
| 221 |
negative |
virginamerica i be so look forward to my first flight with you today but it be cancel flightled along with the subsequent one |
| 222 |
positive |
virginamerica when be you put some great deal from pdx to las or from las to pdx show me your love http tcoeniqgbuzj |
| 223 |
positive |
virginamerica wish i can afford to fly with you next friday go back home love everything about your airline |
| 224 |
negative |
virginamerica how be you go to have a deal from dallas to dc but no deal from dc to dallas sad |
| 225 |
neutral |
virginamerica it be just a bug report guy |
| 226 |
negative |
virginamerica hold time at call center be a bite much |
| 227 |
positive |
virginamerica like http tcovpqemxuq |
| 228 |
negative |
virginamerica site down help |
| 229 |
positive |
virginamerica you have the best flight attendant ever http tcopxdelnql |
| 230 |
positive |
awesome rt virginamerica watch nominate film at feet meetthefleet oscars http tcodnstitrzwy |
| 231 |
positive |
virginamerica thank so much |
| 232 |
negative |
virginamerica try to reset my password email never arrive help |
| 233 |
positive |
virginamerica the only airline base in silicon valley disruption fcmostinnovative incubator fastcompany s http tcowulbcncr |
| 234 |
positive |
virginamerica very nicely do |
| 235 |
positive |
virginamerica i be look forward to watch the oscars on my flight home tomorrow i might even get something bubbly to drink |
| 236 |
negative |
virginamerica what be the reason for the delay of the departure of vx from jfk this afternoon |
| 237 |
negative |
virginamerica be todays flight from palm spring ca to jfk in ny cancel flightled |
| 238 |
positive |
virginamerica hahaha virginamerica you guy be amaze i love you guy |
| 239 |
positive |
virginamerica sound like fun |
| 240 |
neutral |
virginamerica any update on flight from jfk lax |
| 241 |
neutral |
virginamerica spruce moose |
| 242 |
negative |
virginamerica the css on your site be a right now please fix site unusable |
| 243 |
negative |
virginamerica we be on flight vegas to boston today check in online but our bag count do not register can i fix that somehow |
| 244 |
positive |
virginamerica classiq love virgin america greetingz |
| 245 |
negative |
virginamerica hi i be try to do checkin but the website be not work i try different browsers and the problem continue |
| 246 |
positive |
virginamerica thank for your great customer service today for help me get all my travel sort out |
| 247 |
positive |
virginamerica thank guy sweet route over the rockies airplanemodewason |
| 248 |
positive |
virginamerica love the s music blast at gate in boston while wait for flight to sanfrancisco only if i could get an ice coffee |
| 249 |
negative |
virginamerica the passenger in d flt that assault me should not have fly i trust he be ban crew file report to faanews |
| 250 |
negative |
virginamerica current bug on website show select departure city when select destination city http tcosllyibevq |
| 251 |
negative |
virginamerica luggage be severely dentedmissing wheel come off baggage claim in san luggage agent miranda i think be not any help |
| 252 |
positive |
virginamerica thank you for the easy itinerary shift for impend weather quick painless free |
| 253 |
neutral |
virginamerica if you would love to see more girls be inspire to become pilot rt our free woaw event march at abq http tcorfxlvkgdh |
| 254 |
positive |
virginamerica thank good time there and back vodkatonics the entire flight sfo |
| 255 |
neutral |
virginamerica beat expectations share take off santa cruz sentinel http tcoqmdqbaig |
| 256 |
neutral |
virginamerica any plan to start fly direct from dal to las |
| 257 |
neutral |
virginamerica big lovegratitudempower w http tcoagrkncpf werin oscars vipswagbags avalonhollywood http tcoybmbgsdhn |
| 258 |
positive |
virginamerica you be do a great job add little luxuriesaesthetics that improve the air travel experience thank you keep it up |
| 259 |
negative |
virginamerica request window seat and confirm window but get stick in middle seat not a good way to treat silver member |
| 260 |
neutral |
virginamerica grand budapest hotel oscarscountdown |
| 261 |
neutral |
virginamerica this be what you miss newsvp next trip to the |
| 262 |
negative |
virginamerica wtf i pay for direct flight on purpose not to have to stop for fuel exhaust frequent flier and nothing for inconvenience |
| 263 |
negative |
virginamerica there be something wrong with you website in safari iphone |
| 264 |
positive |
virginamerica thank for gate check my baggage on your full flight dfwlax and give me early board too sweet |
| 265 |
negative |
virginamerica already check in so the page expire x |
| 266 |
negative |
virginamerica boo for a not refund a seat upgrade fee i do not want to buy in the first place |
| 267 |
neutral |
virginamerica share rise on q financial result usa today http tcolfspefey |
| 268 |
neutral |
virginamerica add pillow instead of lieflat seat in first class arm race http tcorgywjbbhm |
| 269 |
positive |
virginamerica i see what you do there |
| 270 |
neutral |
virginamerica way to take advantage of mayweatherpacquiao |
| 271 |
neutral |
virginamerica you know i be fly virgin for the fight mayweatherpacquiao |
| 272 |
positive |
virginamerica your inflight team make the experience amaze |
| 273 |
positive |
virginamerica cutest salt and pepper shaker ever just when i think you guy can not get any better you just do http tcovckeulgj |
| 274 |
negative |
virginamerica move my seat with no notice better seat be cabin select not behind the row i select disappoint |
| 275 |
neutral |
virginamerica share up on q result iol http tcoxzqegnef |
| 276 |
positive |
virginamerica fav airline |
| 277 |
positive |
virginamerica we have a hot female pilot sweet dca to sfo |
| 278 |
neutral |
when be you guy go to start fly to paris virginamerica lizautter you be welcome |
| 279 |
neutral |
virginamerica what be your policy on fly after surgery i be still wait for answer so i can tell me doctor |
| 280 |
negative |
virginamerica already contact central baggage send dm renttherunway be charge me for the dress that be in the lose suitcase help |
| 281 |
positive |
virginamerica thank you |
| 282 |
negative |
virginamerica be there anything go on with the website i have be get a lot of errors past minutes |
| 283 |
neutral |
virginamerica i think i leave something on the plane yesterday who do i call ah |
| 284 |
neutral |
virginamerica i need you to follow back in order to dm |
| 285 |
neutral |
virginamerica need to start fly to kciairport |
| 286 |
neutral |
virginamerica they tell to check with the airline regulation first so that be why i contact you |
| 287 |
negative |
virginamerica virginatlantic i have just check in flight to sfo from lax be tell as atlantic fly club gold i get no benefit |
| 288 |
negative |
virginamerica husband and i order three drink via my screen and they never come awesome |
| 289 |
negative |
virginamerica soooo be you guy go to leave the seatbelt light on all flight you can barely call this turbulence |
| 290 |
neutral |
virginamerica what be your policy on fly after surgery |
| 291 |
neutral |
virginamerica post second consecutive fullyear net profit atwonline http tcotvbzbzvhg |
| 292 |
negative |
virginamerica funny story your website be break you have miss javascript and stylesheets on the checkin process i dislike this |
| 293 |
positive |
virginamerica would love to do more for virgin just like i do for gopro |
| 294 |
neutral |
virginamerica result handily exceed forecast nytimes http tcogonmrwemi |
| 295 |
neutral |
virginamerica i apply for a position in flylaxairport and i be wonder if you guy receive my application |
| 296 |
neutral |
virginamerica achieve a second year of profitability despite revenue pressure capaaviation http tcozsuztnaijq |
| 297 |
neutral |
virginamerica give positive outlook but see increase competition reuters http tcojeuodeyj |
| 298 |
negative |
virginamerica i be try to check into my be ct flight tmm on the desktop website and it be not work some sort of cache bug so be |
| 299 |
neutral |
virginamerica weather delay next few weeks jfk bos dca |
| 300 |
neutral |
virginamerica madbee check the website before you go to the airport |
| 301 |
negative |
virginamerica do you guy know your checkin link from email be break http tconpxbobmr |
| 302 |
neutral |
virginamerica pilot say we expect a choppy land in nyc due to some gusty wind wa temperature of about degrees wthe windchill |
| 303 |
positive |
virginamerica love it can not wait for monday s return flight mostly just to watch the inflight safety video again sorrynotsorry |
| 304 |
negative |
virginamerica lose my luggage days ago on flight vx from lax to iad i be call every day no responseplease give me back my stuff |
| 305 |
negative |
virginamerica the flight book problems section of your website seem to be break on chrome might want to look into that |
| 306 |
positive |
virginamerica hi just want to see if you have any new rout plan this year for newark love fly you guy and hope to do so more |
| 307 |
positive |
virginamerica i mean probably inappropriate while on board but it be on |
| 308 |
positive |
virginamerica happy to spend the day together let us do this |
| 309 |
neutral |
virginamerica be save my sanity right now http tcoeltboljul |
| 310 |
neutral |
virginamerica miss my flight how do standby work |
| 311 |
positive |
virginamerica they be very understand and help me out thx comps |
| 312 |
neutral |
virginamerica bring it all the way across the country today i see http tcotkauygcpms |
| 313 |
positive |
virginamerica thank you i absolutely will |
| 314 |
negative |
virginamerica look like a break link for your assets https tcooardjjgrrd |
| 315 |
neutral |
virginamerica be you ready let us say it together noooo turbulence today |
| 316 |
negative |
virginamerica the manage itinerary section of your website seem to be break for me https tcopujvcelng |
| 317 |
negative |
virginamerica can not check in your site look like this every time it load http tcokacyawdbw |
| 318 |
neutral |
virginamerica can you help this freyabevanfund need urgent treatment iny old battle cancer could you help with flight freyasfund |
| 319 |
neutral |
virginamerica may start service to hawaii from sanfrancisco this year http tcoyponyprzl biztravel |
| 320 |
negative |
virginamerica other carriers be less than half price for a round trip fare i be stun http tcoukdjjijrow |
| 321 |
negative |
virginamerica wtf be happen in pdx late flight march such that one way from sfo be |
| 322 |
neutral |
virginamerica add dtw and i be sell |
| 323 |
positive |
virginamerica how about some free drink on the flight back for the free promo |
| 324 |
positive |
virginamerica ssal thank |
| 325 |
neutral |
virginamerica momma i make it |
| 326 |
neutral |
virginamerica please contact me about portfolio leave on flight vx from jfk to sfo tonite seat be need it return call |
| 327 |
neutral |
virginamerica help i be on flight from jkf tonight seat c leave portfolio need it back |
| 328 |
neutral |
virginamerica shrinerack seattle bind wifey get me the duffle for vday she be a keeper holla http tcojloiblnair |
| 329 |
negative |
virginamerica my luggage be go i have file my paperwork promise a callemail still no resolution or response from central luggage |
| 330 |
neutral |
virginamerica debbie baldwin give a rockstar performance of the safety demo this even on vx lassfo bestcrew sherocks |
| 331 |
positive |
virginamerica thank |
| 332 |
positive |
virginamerica thank for take care of suuperg on her flight rockstars travel |
| 333 |
positive |
virginamerica thank for the lovely soft view travel san to sfo http tcocnctlgef |
| 334 |
negative |
virginamerica i request a mileage challenge for status several weeks ago online but have not hear back how do i get help with this |
| 335 |
negative |
virginamerica just try to book ticket to nyc and face super fun break style do not worry i will keep try |
| 336 |
neutral |
virginamerica many thank for the follow ourprincess freyasfund usa bandie look for any help http tcoujfszikd |
| 337 |
neutral |
virginamerica nice lofty view flylaxairport silverstatus http tcoftpdawbd |
| 338 |
negative |
virginamerica apply for status match on feb get confirmation email same day still no news though you guy have drop ball late flightly |
| 339 |
neutral |
virginamerica be my new go to airline |
| 340 |
neutral |
virginamerica virginatlantic gma americanair can you help ourprincess in need of some help in usa http tcoaztdaer |
| 341 |
positive |
virginamerica i adore you and be so look forward to my flight to austin in two weeks |
| 342 |
positive |
virginamerica i be so glad it be mention i take my first virgin flight a few years back and it be a transformative experience |
| 343 |
neutral |
virginamerica flight book problems flight to uphold my status match do tax on ticket count as earn status point statusmatch virginamerica |
| 344 |
negative |
virginamerica try to checkin but look like your site be down |
| 345 |
negative |
virginamerica spend my birthday night with you daldca get me home |
| 346 |
negative |
virginamerica send a couple message to the email you provide but to no avail will try again next year cheer |
| 347 |
positive |
virginamerica first time fly virgin go to sanfrancisco thank for the smooth ride easily my new fav airline |
| 348 |
negative |
virginamerica seriously though will there not be direct flight from sfofll in may |
| 349 |
negative |
virginamerica it be fine already do with my purchase but you should try it just go most of the way through then go back |
| 350 |
negative |
virginamerica not really the experience i be hop i ws force check in a small carry on w nothing but empty cabin space on board |
| 351 |
negative |
virginamerica wjere be our luggage so slow at lax |
| 352 |
neutral |
virginamerica to jump into the dallas austin market http tcoszrpioa |
| 353 |
negative |
virginamerica i speak with a representative that offer no solution i be a loyal customer who fly on virginatlantic as well |
| 354 |
negative |
virginamerica i be deeply disappoint that your birthday promo be not apply to a trip i book mere days before i receive the email |
| 355 |
negative |
virginamerica what happen to direct flight from sfofll look in may only see connect help dontdothistome |
| 356 |
neutral |
virginamerica can you help leave my blazer in kooples jacket bag at rd row second seat from right gate t lax flight to sfo |
| 357 |
neutral |
virginamerica partner with visa checkout as mobile payment method to help boost mobile conversion rat etailwest payments visa |
| 358 |
positive |
virginamerica just promote the product be all have a problem with southwest and recommend noneother than the best http tcotfanxbhcf |
| 359 |
positive |
virginamerica love you guy but pls get some direct rout las to aus |
| 360 |
neutral |
virginamerica i would like help with some flight please |
| 361 |
neutral |
bruh virginamerica giannilee turn down for what vxsafetydance |
| 362 |
positive |
virginamerica of course i work for virginatlantic and i be obsess with the entire virgin family |
| 363 |
positive |
virginamerica ok first time fly with you tonight |
| 364 |
neutral |
virginamerica dig the swanky pink mood light during the flight from nyc to sfo just need a cabaret singer think about it |
| 365 |
neutral |
virginamerica do but i need the receipt as soon as possible could you please help |
| 366 |
negative |
virginamerica i have d and d emboss badge and patch superior to the ones you be currently use http tcofqxelbon |
| 367 |
negative |
virginamerica on vx from jfk to la dirty plane not up to your standards |
| 368 |
negative |
virginamerica on flight vx head to la from jfk dirtiest va plane i have ever be on sad for a great airline |
| 369 |
positive |
virginamerica get it square away someone pick up as soon as i tweet should have tweet sooner |
| 370 |
negative |
virginamerica your avis rental continue button do not work on your website to book car try time on phone this suck |
| 371 |
negative |
virginamerica delay to |
| 372 |
negative |
virginamerica currently in minute of be on hold with cust service do i need to do anything to add a lap child to my reservation |
| 373 |
neutral |
virginamerica add pillow instead of lieflat seat in first class arm race http tcosfjduahxz by skift |
| 374 |
positive |
virginamerica karinslee of course have fun celebrate thank happy chinese new year |
| 375 |
positive |
virginamerica flight book problems last second flight for next week from sfo to san any chance you want to gift me a promo code since i love you guy |
| 376 |
negative |
virginamerica comenity bank be a joke please change nothing but constant problems with this bank |
| 377 |
neutral |
virginamerica i just do how can i dm do you have to also add me |
| 378 |
positive |
virginamerica for my grandma ella s th she would a bday greet from your flight crew she be a stewardess for eastern airlines |
| 379 |
positive |
virginamerica just buy tix for atx dallas route thank for add that love yr airline yr website be best transactional site ever |
| 380 |
neutral |
virginamerica anytime sugafly |
| 381 |
positive |
virginamerica give a credit for my late flight flight yesterday great service that be a wow moment unexpected gesture |
| 382 |
neutral |
virginamerica i need a receipt for a flight change can you send one |
| 383 |
negative |
virginamerica i submit a status match request a while back and still have not hear i be fly on monday can you look accelerate |
| 384 |
positive |
virginamerica have me at their safety video http tcocqmmnuem love my first cross country flight livewelltraveled sytycd |
| 385 |
positive |
virginamerica that do not look to fat to me it look yummy |
| 386 |
neutral |
virginamerica ceo say southwest jetblue have stray from low cost model http tcosctomh |
| 387 |
neutral |
virginamerica a brilliant brisk be in boston in cue for vx http tcormznivgmg |
| 388 |
neutral |
virginamerica atlantic plough a lone furrow in the middleeast http tcofvudmhpf thenationaluae |
| 389 |
neutral |
virginamerica atlantic plough a lone furrow in the middleeast http tcodcoboknee thenationaluae |
| 390 |
neutral |
virginamerica atlantic plough a lone furrow in the middleeast http tcovwpttlh thenationaluae |
| 391 |
positive |
virginamerica omg omg nonstop dallas to austin on virgin |
| 392 |
positive |
virginamerica your plan be really pretty just think you should know that |
| 393 |
neutral |
virginamerica when be you fly to hawaii |
| 394 |
negative |
virginamerica i be pull my hair out try to book a flight with you your site do not work on iphone or ipaddo not have a computer help |
| 395 |
positive |
virginamerica thank you |
| 396 |
negative |
virginamerica can i get some help with a support ticket it be be days incident thank you |
| 397 |
positive |
virginamerica good to be home texas moodlighting http tconbvztyzi |
| 398 |
negative |
virginamerica i can not even open my laptop in seat c and i pay a premium for this let me out of here |
| 399 |
negative |
virginamerica i be in seat c and i can not even open my laptop and i pay extra for this seat |
| 400 |
neutral |
virginamerica if only you guy be start those flight at the end of the month guess i be still road trip on feb |
| 401 |
positive |
virginamerica thank for that be need a way to make those austin trip from dca and now you have come through |
| 402 |
neutral |
virginamerica announce new route to austin wfares from way http tcogapbamuc |
| 403 |
neutral |
virginamerica really sprint i think you guy be kewl |
| 404 |
positive |
virginamerica this be too cool never be on ur plan but now i will |
| 405 |
neutral |
virginamerica you should have dollar laxlas fare |
| 406 |
positive |
virginamerica great well deserve |
| 407 |
negative |
virginamerica fyi the info virginamericacom email address you say to contact in password reset email do not exist email bounce |
| 408 |
negative |
virginamerica status match weeks have go by and no newsflt next week hope flt will count towards requirement cust svc no help |
| 409 |
negative |
virginamerica your website suck donkey dicks just think you should know all best |
| 410 |
neutral |
virginamerica you should still develop an app then you will be my favorite airline |
| 411 |
negative |
virginamerica all crap channel which be why i pay to watch uk tv |
| 412 |
positive |
virginamerica get it all set thank |
| 413 |
neutral |
virginamerica no a s channel this year |
| 414 |
neutral |
virginamerica only thing i see on passbook be virgin mobile mexico how do i integrate |
| 415 |
positive |
virginamerica giants and virgin america a match make in heaven |
| 416 |
positive |
virginamerica thank goodness also see you friday nwk sf boom |
| 417 |
negative |
virginamerica how come you do not have an iphone app still use and make me waste paper |
| 418 |
negative |
virginamerica your back of seat entertainment system do not accept credit card that have an apostrophe in the surname apostrophefail |
| 419 |
negative |
virginamerica when will vx use all lga slot instead of today add aus make this less likely |
| 420 |
neutral |
virginamerica be help me step up my tinder game tindertips tinderchamp http tcojbmvvhaa |
| 421 |
positive |
virginamerica i love ur people and product thing be y do you charge for herbal tea but not black tea i be not a caffeine drinker |
| 422 |
positive |
virginamerica thank you see you all soon i be excite to see the expansion of destinations spread those wing |
| 423 |
neutral |
virginamerica announce new nonstop connect austinairport dallaslovefield intro http tcoqxnoaqtyn http tcojkqmdfqgf |
| 424 |
neutral |
virginamerica add austindallas love field route http tcoxwjolflh http tcoyaormfkac |
| 425 |
negative |
virginamerica sad to learn you no longer fly sfo phl hope it return |
| 426 |
neutral |
virginamerica can you tweet me the cancel flightchng fee for a flight or can i rebook under one of your affiliate if so who be afiliates |
| 427 |
positive |
virginamerica have the most incredible customer service i have ever experience so refresh |
| 428 |
neutral |
virginamerica now when will we see virginamerica come to philadelphia phl |
| 429 |
positive |
virginamerica be i dream do you really just open up a route between dallas and austin and do this mean houston might be next |
| 430 |
positive |
virginamerica omg finally |
| 431 |
neutral |
virginamerica to start xweekly a flight from to dallas dallaslovefield austin on apr avgeek |
| 432 |
neutral |
virginamerica nice to see you expand in texas but do not forget about us here in sandiego i would love to see more flight out of here |
| 433 |
negative |
virginamerica kind of suck my earphone jack do not work on my flight they may want to look into that for future passengers |
| 434 |
negative |
virginamerica very poor experience first computer problem now seat malfunction stick miss meet in san diego |
| 435 |
neutral |
virginamerica to battle southwestair on dallaslovefield austinairport route http tcorlzebkx via usatoday |
| 436 |
positive |
virginamerica thankyou the dalaus route make my day |
| 437 |
positive |
virginamerica awesome deal dalaus for only each way https tcoxcvqxykg |
| 438 |
neutral |
virginamerica i miss the nerdbird in san jose |
| 439 |
positive |
virginamerica love it take southwestair on in their backyard consumers win when biz compete |
| 440 |
positive |
virginamerica be fly from love to austin now that be most excellent news |
| 441 |
neutral |
virginamerica can we make every vx plane with nerdbird why should austin be the only one get nerd love |
| 442 |
neutral |
virginamerica please add more frequency to pdx portland |
| 443 |
positive |
virginamerica congrats vx on the new route |
| 444 |
negative |
virginamerica i try that you offer to charge me an additional k for a new ticket or be strand until thurs st time last time |
| 445 |
neutral |
virginamerica americanair can you help with flight to get a y old battle cancer who need treatment in freyabevanfund |
| 446 |
negative |
virginamerica never have a bad experience before but this one take the cake now extortion for carry on items as well |
| 447 |
negative |
virginamerica have to spend hours worry that items in carryon would be brokenstolen since i could not carry them on plane or lock bag |
| 448 |
negative |
virginamerica all of group e be tell there be no more room in the bin when i get on the plane be room for at least bag in my row |
| 449 |
negative |
virginamerica thank for make my flight from lax to jfk a nightmare by force me to check my carry on bag at the gate |
| 450 |
negative |
virginamerica i have lot of flight to book and your site it not work i have be on the phone wait for over minutes |
| 451 |
positive |
virginamerica i be all about the in flight artisanal cheese and wine pair |
| 452 |
neutral |
virginamerica do virgin america fly direct from seattle to nyc or boston |
| 453 |
positive |
virginamerica that be classy |
| 454 |
positive |
virginamerica i be sure a lot of your and jfklhr flight go a lot faster than mph with a strong tailwind |
| 455 |
positive |
virginamerica now it be just tminus minutes until my elevate a silver upgrade window open freeneversucks |
| 456 |
neutral |
virginamerica save some for tomorrow be |
| 457 |
negative |
virginamerica why be it take years to fly home to dallas get your shit together |
| 458 |
neutral |
virginamerica jezziegoldz club virgin be bump in new york http tcohaqcgdgc |
| 459 |
positive |
virginamerica jezziegoldz would have be a rough trip but luckily we be on a virginamerica flight weather |
| 460 |
neutral |
virginamerica be that thestarter |
| 461 |
neutral |
virginamerica please come to minneapolis st paul |
| 462 |
neutral |
virginamerica yes fyi my bff |
| 463 |
positive |
virginamerica another perfect flight how come on your plan the sun visors can stay down other carriers make you raise them |
| 464 |
positive |
nice rt virginamerica the man of steel might be faster but we have wifi just say sciencebehindtheexperience http tcofgrbpazsix |
| 465 |
positive |
virginamerica i love the dance little richard cool bean |
| 466 |
positive |
virginamerica i do not use passbook i still love you though i will just use my email in the future |
| 467 |
positive |
virginamerica thank for the free birthday point you all be all right with me |
| 468 |
neutral |
virginamerica do you have an application for ios be look and only saw virgin mexico |
| 469 |
negative |
virginamerica man of steel fly to more cities though and with more frequency too |
| 470 |
positive |
virginamerica thank so much for share just add it to my site http tcotsvibtvth |
| 471 |
neutral |
virginamerica good point |
| 472 |
neutral |
virginamerica i hear he have a virgin mobile hotspot |
| 473 |
neutral |
virginamerica you get cheese plate flight too |
| 474 |
neutral |
virginamerica on all your flight |
| 475 |
positive |
virginamerica dad on segway be the best part of this whole infographic |
| 476 |
positive |
virginamerica be there any plan for a short haul airline in europe would defiantly fly with you guy |
| 477 |
positive |
virginamerica wifi and better seat |
| 478 |
neutral |
virginamerica how come abc be the only one of the network channel you do not have |
| 479 |
negative |
virginamerica start my flight with a scold for use an overhead bin that be then offer to the person seat next to me |
| 480 |
positive |
virginamerica not only be it great but you return my call the day after could not ask for more myvxexperience |
| 481 |
negative |
virginamerica while other airlines be not cancel flight flight into bos and help their customers get home virgin be say good luck |
| 482 |
neutral |
virginamerica dear virgin customer while you be strand in sf for days cost we will do the very least we can to accommodate you |
| 483 |
neutral |
virginamerica should use this in their next airline commercial lol http tcopxexilsjbs |
| 484 |
negative |
virginamerica group virgin in with the others now bos weather have expose their actual cus serv model never flight book problems with virgin again |
| 485 |
negative |
virginamerica as one of the travelers affect by the boston storm i be shock at virgin s complete apathy toward their customers |
| 486 |
negative |
virginamerica umm so no reason as to why this be be there someone different i should contact or contact me to get a definitive answer |
| 487 |
negative |
virginamerica try to make the change in advance not just hours prior try it online earlier and it want in change fee |
| 488 |
positive |
virginamerica so loyal that i be drive to nyc from pa to fly virgin since you cut philly flight |
| 489 |
neutral |
virginamerica any way to change from main cabin to main cabin select on same flight without pay a change fee penalty |
| 490 |
positive |
virginamerica you guy be perfect as always wervirgin |
| 491 |
positive |
virginamerica thank you all have some of the best customer service leave in the industry |
| 492 |
neutral |
virginamerica can you give me silver status for months |
| 493 |
positive |
virginamerica really wish you would fly out of fargo fargoairport those fare be amaze |
| 494 |
negative |
virginamerica mood light on point recline my seat kickin up my feet |
| 495 |
negative |
virginamerica my flight schedule for pm departure still say on time but no plane at gate any update on how long of a delay |
| 496 |
negative |
virginamerica my group get their cancel flightlation fee waive but i can not because my ticket be book for your reps be no help either |
| 497 |
neutral |
virginamerica be there any sign up bonuses to enroll in elevate |
| 498 |
positive |
virginamerica just get on the pm in newark home to la your folks at ewr be incredible letsgohome |
| 499 |
neutral |
virginamerica morning if i have a question regard elevate point flight can i dm you |
| 500 |
neutral |
virginamerica still wait to see starryeyesdev |
| 501 |
neutral |
virginamerica be wonder if you guy recieved my dm and we be able to potentially respond as soon as possible |
| 502 |
positive |
virginamerica fly lax to sfo and after look at the awesome movie lineup i actually wish i be on a long haul |
| 503 |
neutral |
virginamerica book out of town with fare from way restr http tcoxrdtovnl http tcoybyackc jenniferdawnpro |
| 504 |
positive |
unite thank |
| 505 |
positive |
unite thank for take care of that mr happy customer |
| 506 |
negative |
unite still no refund or word via dm please resolve this issue as your cancel flightled flight be useless to my assistant s trip |
| 507 |
negative |
unite delay due to lack of crew and now delay again because there be a long line for deice still need to improve service unite |
| 508 |
positive |
unite thank we fill it out how be our luck with this be it common |
| 509 |
negative |
unite your eriord express connections be hugely popular now if only we could have an eriewr hop |
| 510 |
neutral |
unite even on international flight glasgow to the yous then what about orlando to newark all mins |
| 511 |
negative |
unite you think you board flight au too early i think so |
| 512 |
neutral |
unite i understand but it be tough when there be no way to get to the airport wof serious risk of an accident it be a steep price |
| 513 |
negative |
unite gate agent hook me up with alternate flight if you have a way to prevent the constant issue that would rock |
| 514 |
neutral |
unite fly glamco in a few weeks how long do we have to be at airport for before departure for both international and domestic ta |
| 515 |
positive |
unite thank |
| 516 |
positive |
unite thank it be on the same ticket |
| 517 |
neutral |
unite why not be it a law or a policy |
| 518 |
negative |
unite be the worst nonrefundable first class ticket oh because when you select globalfc their system auto select economy wupgrade |
| 519 |
negative |
unite cheertymedad so i can buy tix days before flight but can not transfer the tix flaw security logic flaw customer service |
| 520 |
negative |
unite i do start a claim but weeks be unrealistic be i really suppose to go that long with out a car seat for my childridiculous |
| 521 |
positive |
unite follow me please this airline be beautifull |
| 522 |
neutral |
unite no i do not but i be sure unite have my info on its system |
| 523 |
negative |
unite if the car seat be lose unite should just reimburse me for a new one this be not a pair of shoe it be a necessity for my child |
| 524 |
neutral |
unite just submit my response on the link you send |
| 525 |
neutral |
unite yes david allan send an email with this number kmmvlkm and case |
| 526 |
negative |
unite highbuddyyy that totally suck my cousin work at phl say unite |
| 527 |
positive |
unite just want to let you know how wonderful rosetta the gate agent be work flight dan to ase let her know she wasappreciated |
| 528 |
neutral |
unite yes a paper voucher that i get on january th |
| 529 |
negative |
unite begin of feb i call unite they say they would send another voucher by mail never get anything tiredofwaiting |
| 530 |
negative |
unite the internet be a great thing i be email executives in your company maybe they will respond to me in a timely manner |
| 531 |
neutral |
unite do i need to use a chase unite club pass for my yr old son or can he come in with me on my pass |
| 532 |
neutral |
unite and what be i suppose to do with that number |
| 533 |
negative |
unite that be weak see ya hey virginamerica |
| 534 |
negative |
unite i fly back w other company since unite do not have an earlier flight |
| 535 |
neutral |
unite i lose a voucher that i be give in miami aeroport on jan i do not use it |
| 536 |
negative |
unite i be try to book award for september and need flight on aegeanairlines but they will not show even w many award seat availab |
| 537 |
negative |
unite i sure do i have to drive a total of hours to get my own bag i would like to explain that debacle but no one want to talk to me |
| 538 |
neutral |
unite cheertymedad gee that be like almost care about ppl more than think i be more int in have a trust adult w daughter |
| 539 |
negative |
unite see we be tell repeatedly that the pilot be late flight and keep get late flightr after we board there be a defibrillator issue |
| 540 |
negative |
unite why no prefer security line anymore my tsa precheck do not pull on my silverairways partner flight platinum spoil |
| 541 |
negative |
unite newarkliberty airport need to indicate different gate s for terminals a c flyingainteasy |
| 542 |
negative |
unite yes please i be newly marry and try to update my last name on a preexist international flight it seem so easy but |
| 543 |
negative |
unite how do unite refuse to reissue a lose voucher when their plane do not take off due to mechanics badcustomerservice |
| 544 |
negative |
unite also during the run i be instruct to do i shatter my computer http tcooaflfrwxb |
| 545 |
negative |
unite yes we have be with the agents for the last minutes one of the agents have be very rude but thankfully ladan have be nice |
| 546 |
neutral |
unite that be right with an overnight miami |
| 547 |
neutral |
unite have clients with an hr layover at iah during the day will they have to claim recheck luggage or will it be take care of |
| 548 |
neutral |
unite i be try to find out if the loaner seat be new or use a use car seat be illegal accord to safety regulations |
| 549 |
neutral |
unite i dmed you the detail |
| 550 |
negative |
unite iah to charlotte baggage claim rep latrice h customerservice non existent ignore customer then inappropriately touch customer |
| 551 |
neutral |
unite kewl will also let them know the overhead bin over my row be inop i love a good abbreve |
| 552 |
positive |
unite thank for your help get me what i need but its an issue with austrian i guess i sit awhile longer |
| 553 |
negative |
unite uctraveladvisor i would have love to respond to your website until i saw the really long form in business the new seat be bad |
| 554 |
negative |
unite a refund and flight vouchers or another flight on a different airline at your expense for today hour drive be very inconvenient |
| 555 |
negative |
unite then why have i not receive my call back its be days it be an infant car seat how be i suppose to go anywhere with my child |
| 556 |
neutral |
unite thank again for your concern i will contact customer care upon our return from australia |
| 557 |
negative |
unite well sit on the grind on time but wait for a gate again tiredofthis |
| 558 |
positive |
unite airport snow removal method keep up the good work folks this be where cessna s become s http tcovtmusjvu |
| 559 |
negative |
unite no i need you guy to not over book plan it be not a concern i will just travel with someone else move forward |
| 560 |
negative |
unite a measly ecertificate be not how you appreciate loyal customers after they wait hrs on the tarmac during ua unacceptable |
| 561 |
negative |
unite when will email addressusername signon be available it be be a while |
| 562 |
positive |
unite thank you for that be i able to claim any interim expense or be the cost of the stuff up on me |
| 563 |
negative |
unite rude rude |
| 564 |
negative |
unite why can not i get a board pass for my austrian airlines codeshare flight rebook incls a hour layover i be stick outside sec |
| 565 |
negative |
unite i receive on other flight unite truly break guitars unitedbreaksguitars wantmymoneyback |
| 566 |
negative |
unite just fly to telaviv pay from a third suitcase which do not even make it on the plane besides for the impolite service |
| 567 |
negative |
unite my bag be still in colo spring i be disable and have to search an unfamiliar airport and look for my bag not a good outcome |
| 568 |
negative |
unite shame that there be no flex to ticket transfer rule even call from neurosurgery icu be not enough |
| 569 |
negative |
unite no denver say they do not handle baggage that make it to colo spring they give me an number to call no help there either |
| 570 |
negative |
unite you guy need some serious train in customer service too many better options to put up with the way you guy handle ur mistake |
| 571 |
neutral |
unite ord to dca |
| 572 |
negative |
unite once he find out we have a problem he avoid me like the plague be tell we can not find a supervisor |
| 573 |
negative |
unite zccu cancel flight flight h in advance need connect flight reschedule so the link be not help help gf wait months to see me |
| 574 |
negative |
unite i will not be fly you again |
| 575 |
negative |
unite in addition my first flight be delay an hour and i be arrive at my destination hrs late flight |
| 576 |
neutral |
unite cancel flight our flight do not rebook us on add flight now have to drive from a denver to kc thank |
| 577 |
neutral |
unite your announcement for pre board only address mobility my disability require me to travel with a lot of stuff do i preboard |
| 578 |
positive |
unite i fly unite last month and the experience be awesome |
| 579 |
negative |
unite our travel book thru unite group dept okc ticket agent less than will to help with our connection in lax |
| 580 |
negative |
unite v upset with your disability service when i tell one of your employees i be carry medical equipment she be very rude |
| 581 |
negative |
unite thnx for quick reply but do not think you can assist our intl grp will be put to considerable inconvenience today |
| 582 |
negative |
unite will not transfer flight ticket to accompany an yr old who be active military mom have to have emergency brain surgery wow |
| 583 |
negative |
unite getmeontop weeks late flightr and i still have not receive my miles from the mileageplus gift card starbucks card i hand over |
| 584 |
negative |
unite as a k i be always hop for improvement |
| 585 |
negative |
unite not yet i complain about the guy who check my luggage in as he be throw the bag around unfortunate coincidence i hope |
| 586 |
negative |
unite okc ticket agent roger mclarren sp less than helpful with our intl group travel problems can not find a supervisor for help |
| 587 |
negative |
unite mobile apps need construction from the grind up for each os category it be expensive to get right |
| 588 |
negative |
unite another fail for the unite ticket agents in okc less than helpful and could care less about our problems american here we come |
| 589 |
positive |
unite which also have work wc in coach good thing this bird land ahead of schedule i have to use the wc stat |
| 590 |
neutral |
unite the os be not control by me but rather verizonwireless app be new |
| 591 |
negative |
unite i just send an email to customer care tell them i may have to break up with you i sincerely hope they can help me |
| 592 |
negative |
unite silly i be fly delta today your unite club staff and attendants be surly and unhelpful and always seem bother by pesky folk |
| 593 |
negative |
unite what be your phone number i can not find who to call about a flight reservation |
| 594 |
negative |
unite well you can not fix me miss my buddies th bday because of negligence but you can attempt to make up for it |
| 595 |
negative |
unite why be i to believe they will help when customer service could not like i say i want a number to someone who can fix what you do |
| 596 |
negative |
unite they help me at the baggage service desk say bc tsa screen be down in fll not all bag make it but bag will be in ewr |
| 597 |
negative |
unite mobile board pass disappear from phone while stand in line to board second time this week hmm |
| 598 |
positive |
unite for the record rozana at newark be lovely and helpful choosekind |
| 599 |
neutral |
unite it be last night s ordlga |
| 600 |
positive |
unite thx for update |
| 601 |
neutral |
unite thank you |
| 602 |
neutral |
unite dm these nut |
| 603 |
negative |
unite have to explain to a very over eager flight attendant try to ask about my vision that my ccicanine be not a guide dog |
| 604 |
negative |
unite what be the point of ask for detail about a servicedog when you book if your flight crew do not read them continue |
| 605 |
negative |
unite i try but no one be available in bogota and everyone be rude in houston i be stick for hours because of you guy |
| 606 |
negative |
unite worstunitedflightsever ua las to iad mechanical problems again take off have to land for fix delay again wtfodds |
| 607 |
positive |
unite despite my bag not make it to newark good informative email track update help |
| 608 |
negative |
unite what be go on with ua outbound flight last thurs be delay hrs how long will this delay be worstunitedflightsever |
| 609 |
negative |
unite worstunitedflightsever ua iad to las mechanical problems switch aircraft delay hours |
| 610 |
negative |
unite crash try to check in |
| 611 |
positive |
unite wow what a deal again plus seat available easy change to make a customer happy |
| 612 |
neutral |
unite thank for the info i already know |
| 613 |
neutral |
unite airline trouble this winter not get good customer service contact http tcoaqjnhwnac we negotiate resolutions for you |
| 614 |
negative |
unite on to logan board gong show due to lax carry on enforcement bin full of coat no room for bag you need a better system |
| 615 |
neutral |
unite thank you |
| 616 |
negative |
unite blackmail me into pay extra or have my return ticket nullify in san francisco airport terrible service from rep scam |
| 617 |
neutral |
unite be there an email address i can reach too long for a dm |
| 618 |
negative |
unite disappoint that you do not honor my credit give to me for ur mistake take my business elsewhere out |
| 619 |
negative |
unite ua still wait suppose to depart |
| 620 |
negative |
unite it be credit from my last trip that never come in the mail |
| 621 |
negative |
unite ok it be now be months wait to hear from airline i give them quite a bite more than the days request terrible service |
| 622 |
negative |
unite do this process ever end still wait for the reply since months pathetic customerservice |
| 623 |
negative |
unite what be go on with your website i be flight book problems three ticket today and i have be boot off the system umpteen time |
| 624 |
negative |
unite how do i get my account number if your website say email be unavailable |
| 625 |
neutral |
unite so do i need to book two one ways in order for her to fly as an unaccompanied minor |
| 626 |
negative |
unite i receive bag last night i be still miss the other one |
| 627 |
negative |
unite simonroesner you will need to upgrade the seat too even in economy plus it be like sit on a concrete bench |
| 628 |
neutral |
unite pls help baby hannah get the life save surgeries she requiresshe need your helppls donatert http tcokqnrrpa |
| 629 |
neutral |
unite bet you will not honour them like mine ey |
| 630 |
negative |
unite nd flight also delay no pilot but they board be so we can just sit here schedule |
| 631 |
neutral |
unite i guess that be too much ask huh |
| 632 |
negative |
unite but it be hard to stay upset at someone when they at least try to show remorse |
| 633 |
negative |
unite by the way a simple apology go a long way even if it be a hollow one it be obvious that you do not care about me or my wellbeing |
| 634 |
negative |
unite this be not a one time thing either it be a shock pattern of repeat neglect and disrespect |
| 635 |
negative |
unite finger cross its all intact very disappoint with this experience as before this we be actually say we enjoy use you |
| 636 |
negative |
unite it be an incredibly easy fix but you would rather stay in your comfort zone while i get force out of mine |
| 637 |
negative |
unite ours in july you have zero excuse for this you have an outofdate system that cause problems like this |
| 638 |
negative |
unite everyone around us be sit with their friends and family members they book their ticket in october and december we buy |
| 639 |
negative |
unite not sure what you be talk about she be go on nonstop flight sna to sfo and then sfo to ewr |
| 640 |
negative |
unite it will be because i be move to americanair because of unite talk no service |
| 641 |
neutral |
unite please be good to me this weekend |
| 642 |
negative |
unite i ask a legitimate question about systemwide vs localize problems and get back an unrelate flightd copypaste you can do better |
| 643 |
negative |
unite what time who can i call i need my ski i will go to the airport and get them no more faith in unite |
| 644 |
negative |
unite i see you guy be at it again amaze how one company continually make mistake yet fail to be hold accountable for their error |
| 645 |
neutral |
unite a tourist wonder super tide and tide of the century at french and youk coast http tcogxdqortss |
| 646 |
negative |
unite yeah sorry but there be always a problem with unite and you have an international reputation for have problems |
| 647 |
neutral |
unite you all should probably work on that |
| 648 |
negative |
unite but then again maybe the bbbnesdksia would care more to hear what go on than whoever listen to issue you cause |
| 649 |
negative |
unite i wonder if share all this on fb and insta would produce a number character really limit my story tell |
| 650 |
negative |
unite so you be tell me there be no number to call after be leave in an airport because of a negligent pilot and staff |
| 651 |
negative |
unite could this email be resent as it do not appear to have arrive |
| 652 |
neutral |
unite yes please try to get to pop in newark now |
| 653 |
negative |
unite you have to follow me in order for me to dm come on now |
| 654 |
negative |
unite unite coupon to make up for break entertainment system on a hour flight seriously ridiculousness learncustomerservice |
| 655 |
negative |
unite so they do not drop my bag overnight now i be leave for a week this be why you be suppose to hold on to the bag |
| 656 |
negative |
unite i do dm the detail but still no response i have to book today |
| 657 |
neutral |
unite i know this be probably a no but be there a way to get a cheaper airfare ticket if the flight be leave in a few hours |
| 658 |
neutral |
unite can someone please explain the process of of what happen to property find on a plane after passengers leave at heathrow |
| 659 |
negative |
unite not able to dm you my confirmation number |
| 660 |
negative |
unite i have send the message let me know if you get it i be not very twitterliterate also be he really go to be stick for hrs |
| 661 |
negative |
unite very unhappy at no response to complaint email on nd feb ref awful customer service |
| 662 |
neutral |
unite dm do not work what do i do |
| 663 |
positive |
unite private jet would have be cool do do not work i will try again |
| 664 |
negative |
unite we be not give the option of use our unite travelbank in a recent flight book problems any help in use or recoup these fund thank |
| 665 |
negative |
unite common keep your paper work ready and do not delay our flight and meet choosechicago |
| 666 |
neutral |
unite how about yulord |
| 667 |
negative |
unite yep that be correct i get an email at be that the flight be cancel flightled do not matter now flight into atl be delay thx |
| 668 |
negative |
unite k and have problem get out of fll to iah send dm to you about make my connection please let me know |
| 669 |
neutral |
unite do and do |
| 670 |
positive |
unite thank just send |
| 671 |
negative |
unite i be ground in montreal with ua i be miss my connection ua to st louis can you help do you have a private jet for me |
| 672 |
negative |
unite i be so frustrate and nervous because of this |
| 673 |
negative |
unite be the ones who make it difficult for me |
| 674 |
negative |
unite i be not a child i be someone who have an issue with fly and prepare ahead of time to reduce the distress cause by plan you |
| 675 |
negative |
unite how do it get cancel flightled hours before take off |
| 676 |
negative |
unite this always happen with you guy and it make travel incredibly stressful and uncomfortable be that good business to you |
| 677 |
negative |
unite so what do someone with severe anxiety do when the one person who can help him be not next to him |
| 678 |
negative |
unite i be seek to go client bc you can not get me there i need refund i fill out form not confident it work if past be an indication |
| 679 |
neutral |
thnx for the response unite bot it seem this improvement could be easily attain be your st class service really only worth |
| 680 |
positive |
unite have unrivalled access to california with flight to the yous from uk airports with nonstop or onestop connections yearround |
| 681 |
neutral |
unite book award tix on thaiairways but i be not see a conf for them just the unite flight book problems can you get get the thai for me |
| 682 |
negative |
unite luckily i make my flight this time but be so disappoint with the lack of communication |
| 683 |
negative |
unite check to see why flight atlord get cancel flight |
| 684 |
negative |
unite service so far have be horrid we want to end the trip on a high note guess that be not an option |
| 685 |
negative |
unite book a flight home over months ago and request seat together for my fiance and i we get middle seat unacceptable the |
| 686 |
negative |
unite you guy be horrible |
| 687 |
positive |
unite thnx for the info |
| 688 |
negative |
unite why do i have to pay for wifi with an international business ticket pennypincher |
| 689 |
negative |
unite ok to top things off you have lose my luggage could you get any worse unitedairlines |
| 690 |
positive |
unite kudos for not cancel flightling flight from dfw this morning unite usually first to panic |
| 691 |
negative |
unite and my luggage have be break youcouldntmakethis up brokenwheel |
| 692 |
neutral |
unite be flight from dfw to ord currently ontime i see an advisory that dfw may be affect by weather |
| 693 |
negative |
unite maybe one day you will be the one quote on http tcomjkpgvxmpc |
| 694 |
negative |
unite flight delayedno one remember to turn the heat on flight leave ordseriously |
| 695 |
positive |
unite another awesome new plane flight and extremely nice captain steve connolly |
| 696 |
negative |
unite to speak to a real person to get this resolve politely and efficiently |
| 697 |
negative |
unite i have not file a refund claim as i be tell there be no charge by your dm this be dispute by my bank hence why i would like |
| 698 |
negative |
unite do bag make it on the flight out of iad second day without clothe be pretty inconvenient we be pretty curious unitedairlines |
| 699 |
positive |
unite every unite flight between saipan and guam be an adventure you never know when capeair s old plane will be operational |
| 700 |
negative |
unite hence why i have be ask for the customer service phone number so i can speak to a real person to get this sort out |
| 701 |
negative |
unite do our bag leave washington yet that would be convenient see as we leave there a day ago unitedairlines lostluggage |
| 702 |
neutral |
unite so if i be fly st class just one leg to chicago but not on my long flight to china be i still able to use the lounge in chicago |
| 703 |
negative |
unite accord to your dms i be not owe a refund please may i be provide with a contact number before i go to my bank to file claim |
| 704 |
negative |
unite about hours ago i need to work out if my bag can make it to my hotel here in time or if it will need to go elsewhere |
| 705 |
neutral |
unite okay thank you |
| 706 |
neutral |
unite i have file the claim but have no way of call for update be there another way to do this |
| 707 |
negative |
unite pls properly train your agents request to speak to k customer service be transfer to a dead end not even open at this hr |
| 708 |
negative |
unite thank for remember to load my bag onto my connect flight oh wait you forget iceland should be fun with no clothe |
| 709 |
positive |
unite thank you for the cheese platter and abundance of entertainment options time just fly by |
| 710 |
negative |
unite customer service be atrocious you have disrupt my travel plan you have lose my luggage and it be impossible to talk to a human |
| 711 |
negative |
unite terminal at mia should have food open before be esp when there be flight at be two hours early like recommend can not eat |
| 712 |
negative |
unite it be ua flight now i be currently stick in portland because i miss my ride because of the hour delay getmartyhome |
| 713 |
negative |
unite have not respond to my various request for contact number do anyone know the uk customer service number for unitedairlines |
| 714 |
negative |
unite how we look on get those bag to lusaka |
| 715 |
negative |
unite could you update me on the suitcase please the online and phone track tell me nothing i be tell i would have it back yesterday |
| 716 |
positive |
unite thank you be try for two days to set this up |
| 717 |
negative |
unite just last thing you guy should not be charge for drink on a transatlantic flight |
| 718 |
negative |
unite lhr arrival lounge fail wait mins for shower then leave to find hotel you know how many passengers you carry plan |
| 719 |
neutral |
unite any luck with finalize my reservation i dm d information to you please let me know what else you need want to confirm as soon as possible thx |
| 720 |
negative |
unite complete form but doubt it be any use ua do not care day vacation will now be sure ua will not feel responsibility for that |
| 721 |
positive |
unite definitely a compliment i really think my bag be lose after it be send on to another airport in the end i be a happy customer |
| 722 |
positive |
unite thanx so much you follow through and email me a ticket voucher unitedairlines they do care |
| 723 |
positive |
unite this will definitely be a trip to remember ewrsti second of the season first on seat a because it pay to be loyal |
| 724 |
negative |
unite nope they tell us it be time for them to go home and to sleep at the airport even though they assure us we would get a room |
| 725 |
neutral |
unite keep me update let me know that the bag make the flight to jburg |
| 726 |
negative |
unite back for the expensive holiday he work all year to pay for that you ruin we want compensation his original case back |
| 727 |
negative |
unite thank unite i understand that but he would actually like his own bag back what have you do with it he also want the money |
| 728 |
negative |
unite frankly worse customer service ever problems will happen how you deal define a company never again unite |
| 729 |
negative |
unite it be still a valid flight just seem strange to delay for late flight inbound crew hours from now when the plane be already here |
| 730 |
negative |
unite thank for the lack of help and the can response from the k desk |
| 731 |
negative |
unite it be too bad ua have have another unforeseeable operational issue on my return flight |
| 732 |
neutral |
unite i would like to know what be go on before his current flight land |
| 733 |
negative |
unite if i pay you and for my luggage to be deliver when i arrive why should i have to wait additional days for its delivery |
| 734 |
negative |
unite so hotels for people but feel like we be be hold hostage because someone have our board pass so we can not leave fail |
| 735 |
positive |
unite you be one great airline |
| 736 |
negative |
unite outbound bag lbs bag return home bag lbs what be your logic and why be i write to a machine human help require |
| 737 |
negative |
lindaswc unite we do not like to hear you have a poor experience please share detail wour customer care team http tcohiscndmgz |
| 738 |
negative |
unite no cancel flightn just leave us to fend for ourselves when flt come in late flight get runaround for hrs each employee blame previous |
| 739 |
neutral |
unite this be not a local unite number for malaysia what be your local unite airlines here in kuala lumpur kul |
| 740 |
negative |
unite okay asem find our luggage |
| 741 |
negative |
unite the agent that meet us at the gate say any issue wdelays on ua would have to be take up online |
| 742 |
neutral |
unite i send you an urgent message via eservice unitedcom bgkwm narayanan please respond as soon as possible also no local unite tel kul |
| 743 |
neutral |
unite thank will you guy be get the as anytime soon |
| 744 |
negative |
unite but they be not lady one phone say its in tel aviv tel aviv unite say its in newark no one know and i have nothing |
| 745 |
positive |
unite melaniespring we will see what we can do kn we be run most of this plane be run thank for the help |
| 746 |
negative |
unite yes but still now answer many have not have their luggage for days unacceptable |
| 747 |
negative |
unite what be that go to do for you nothing just like you always do |
| 748 |
neutral |
unite i send in my feedback thank you |
| 749 |
negative |
unite plus what about food and taxis |
| 750 |
negative |
unite you be offer us room for people fail |
| 751 |
negative |
unite people get pretty tire about no action on solve the problem plus miss a day of vacation and ski |
| 752 |
negative |
unite the bright side would be keep the promise that be make to me hope you be have a good night thank |
| 753 |
neutral |
unite yes i do |
| 754 |
negative |
unite i take back the comment about your team here work hard to help us a so far no solution for a hotel or food or anything fail |
| 755 |
negative |
unite on arrive two hours late flight into clt now sit on the tarmac while they move a plane from the gate unhappy customer |
| 756 |
negative |
unite airlines be the absolute worst they have no idea what they be do neveragain unitedairlines |
| 757 |
negative |
unite thank might want to fix this line our customer care team be currently respond to most inquiries within business days |
| 758 |
positive |
unite we just fly with unite from aus austin bergstrom to cancun intl best flight ever the s be not too big not too small |
| 759 |
negative |
unite it be frustrate as a frequent flyer loyal since continental upgrade equal pay time or more on top of purchase ticket |
| 760 |
neutral |
unite deep vein thrombosis |
| 761 |
negative |
unite at its worse can not figure how to pack plane screw up connectns then claim no hotl room in san fran for strand pax way to go |
| 762 |
negative |
unite passengers after a hour delay flight leave with no hotel at the end of the night hou airport wtf http tcozfqmpgxvs |
| 763 |
negative |
hey unite why do the flight from iah to pos leave so late flight and the one back to iah so early i rather get to pos earlier |
| 764 |
negative |
unite lose bag process be break agent promise they would call hold my bag when find now they be wake me at be w delivery fail |
| 765 |
negative |
unite the people at the counter have be very helpful as you can see nobody be there flight to austin and still sit here |
| 766 |
neutral |
unite unfortunately still on the tarmac at flyohare and definitely miss my ride from flypdx gonnabealongnight |
| 767 |
negative |
unite darquenloveli we regret to hear this please let us know if you need assistance kn i be finally able to secure my seat thx |
| 768 |
neutral |
unite what time do check in open for flight no ua from manchester to newark today |
| 769 |
negative |
unite good to know you will open the close doors for premier passengers after safety brief on delay flight annoy |
| 770 |
neutral |
unite dm send |
| 771 |
negative |
unite yea get me to phoenix already delay all day with you people it be bullshit |
| 772 |
negative |
unite if it be any consolation your staff be stellar just not the hour delay i encounter with every one of my flight |
| 773 |
positive |
unite flight ua gate b and tell ray i somehow make it on to the flight out of iah and do not have to wait for the one |
| 774 |
negative |
unite that be unfortunate the tumitravel be an xmas gift and it look like a razor rip right through the front pocket in the picture |
| 775 |
positive |
unite but thank for ask |
| 776 |
negative |
unite lose bag cancel flightled flight delhi call center poor unite staff spread thin and stress you name it |
| 777 |
negative |
unite yes do not make that mistake any less absurd do not change the fact that i be very inconveniently miss my luggage tonight |
| 778 |
negative |
unite i be constantly have challenge with upgrade charge in order to prevent dvt i have to pay an addtl http tcoxcjqrb |
| 779 |
negative |
unite in ord wait min after crew members leave before gate items come flight attendant sarcastically say good luck and walk away |
| 780 |
neutral |
unite follow me back please and i will happily dm you the link because i would rather not share my travel plan publicly |
| 781 |
positive |
unite you too |
| 782 |
positive |
unite be my favorite airline |
| 783 |
negative |
unite seriously fail on make strangers share a room |
| 784 |
neutral |
unite lukemcintosh nah you would not |
| 785 |
negative |
unite we need them here as soon as possible will they make it on today s flight |
| 786 |
negative |
unite agent split up my reservation now can not cancel flight and refund credit for wks why |
| 787 |
neutral |
unite our vacation s go to be ruin w days of rain the change fee for of us be nearly cost of original flight can you help |
| 788 |
neutral |
unite i send the message let me know as soon as possible |
| 789 |
negative |
unite why would they make me share a room |
| 790 |
negative |
unite try call too but w min phn wait mean we would miss options anyway |
| 791 |
negative |
unite can you ask your guy with flight to bwi to wait for us to get off a delay flight from san diego pretty please |
| 792 |
negative |
unite we be still wait to find out your rep be work hard most upset about have to wait to tomorrow pm to get to mammoth |
| 793 |
negative |
unite for an early flt i think a call be appropriate yes review and nada avail until next day expect full refund |
| 794 |
neutral |
unite i understand thank |
| 795 |
negative |
unite again i ask who can i call to get this fix tweet me bs question to stall only make things worse phone number please |
| 796 |
negative |
unite yo yo yo stick on the tarmac for over hours at flyohare go to miss my ride at flypdx help please helpimstuck unite |
| 797 |
negative |
unite it be highly unprofessional for you to overbook a flight by seat feel that i should rearrange my schedule for your mismanagement |
| 798 |
negative |
unite well consider every agent before claim they be unable to help with everything else why waste more time to hear call corp |
| 799 |
positive |
unite man i can not wait to book my ticket now thank jp you be a life sabe |
| 800 |
negative |
unite ice which i totally understand but when a large number of us be face hours of time and overnight cancel flightations it seem like |
| 801 |
negative |
unite flt cancel flightled and i get email be what happen to courtesy phn call have to book diff airline city |
| 802 |
negative |
unite tag number let us find these bag |
| 803 |
negative |
unite better train your support staff with appropriate decorum consider revisit your terrible provide a death certificate policy |
| 804 |
negative |
unite well the bar be set low you guy be really good at the apology game what will change when will you guy learn |
| 805 |
neutral |
unite my post be just more of disappointment i be a frequent unite flyer it be a simple bad apple do not spoil the bunch |
| 806 |
positive |
unite you guy continue to impress me in houston http tcocihqnllcm |
| 807 |
negative |
unite i have no way of make phone call need to handle via twitteremailweb thank you |
| 808 |
neutral |
unite please help i be in ethiopia adopt a two year old child have an exist confirmation need to add child to reservation |
| 809 |
neutral |
unite question be there onboad volt outlets in all plan if so where |
| 810 |
negative |
unite your website deserve a new design html ftw |
| 811 |
negative |
unite thank for eff up our holiday we be miss a full day of ski due to your baggage team s incompetence at flyyow |
| 812 |
neutral |
unite twitter be not let me dm you |
| 813 |
neutral |
unite i hope so too |
| 814 |
negative |
unite agent help the person in front of me finish up with them and then walk away the guy behind me be as shock as i be |
| 815 |
negative |
unite connection at ord be on the exact same plane again check carryon be apparently take off leave in chicago pretty ridiculous |
| 816 |
negative |
unite not encourage that i will have my cpap tonight |
| 817 |
negative |
unite yes do file a claim as soon as the carousel stop without my bag on it get an email that its find but not sched for delivery |
| 818 |
neutral |
unite an idea monitor mileage members travel pattern enough to know when they change jobslose status and make the transition easier |
| 819 |
negative |
unite delay dencle because they have to manually enter baggage tag really worst cust service day for this ker friendlyskies |
| 820 |
negative |
unite why tell us flight be delay then tell us it be on time again with min to spare do not say it be delay unless you be sure |
| 821 |
negative |
unite yes in lusaka zambia my guess be the bag never make the plane at iad |
| 822 |
neutral |
unite where be my flight voucher |
| 823 |
negative |
unite late flight to denver late flight to newark let us not even get into the disaster that be check bag unacceptable |
| 824 |
negative |
unite have once again let me down do not think i have ever fly with them and not have problems worst airline period |
| 825 |
negative |
unite yes i file a claim hope to receive by luggage by be ridiculous as i have to purchase items to go to sleep no reimbursement |
| 826 |
negative |
unite ua ordlhr bag be be load min late flight frigid air into cabin plane feel like fall apart upgrade long haul fleet |
| 827 |
negative |
unite flight attendant never serve me my beverage tea and not once check up on me what give ua notcool |
| 828 |
negative |
unite load balance system apparently down systemwide major impact on all unite airlines flight be this a cyberattack |
| 829 |
negative |
unite after our unscheduled refuel stop and miss connect flight we r home n look ward to our bed and a big pb j sandwich |
| 830 |
negative |
unite americanair spend hundreds to rectify the situation and you guy go quiet |
| 831 |
negative |
unite ua sit at ewr nearly an hour after sked pilot say computers down but no clue when we will leave can you help |
| 832 |
negative |
unite americanair so that be it it just end there come on i travel for literally an extra day and a half because of this |
| 833 |
positive |
unite make the upgrade list will fly st tomorrow for min for the first time ever statusmatchpaidoff http tcoatfrkpgoy |
| 834 |
positive |
unite not just refund but for those of us who be on vacation to get a free room night to make up for make us sleep in dia |
| 835 |
positive |
unite thank for the reminder it be be a fun ride http tcoppvarchf |
| 836 |
negative |
unite i receive my luggage that also look to be leave in the snow when i arrive i be ask for all people to be refund |
| 837 |
negative |
unite update a aircraft have wifi and device entertainment but no outlets i do not get it how can i charge devices |
| 838 |
negative |
unite be no one between the scan and inside the plane i just ask the people in line around me where the plane be go |
| 839 |
negative |
unite gate change two delay even the crew think the airline suck |
| 840 |
negative |
unite i be very frustrate and have waste days now due to your equipment failures |
| 841 |
negative |
unite computers be down but you stop give update and take my flight info off the app that be just ridiculous keep people update |
| 842 |
negative |
unite soooo it be be days and you have offer no response so i assume poor treatment by gate agents be the norm now |
| 843 |
positive |
unite terrific many thank look forward to be back on ua tomorrow have a great flight up to vancouver |
| 844 |
negative |
unite call to result in hrs of hold time day wait to check suspect code share fare nothing investigatedmy time waste |
| 845 |
negative |
unite it be take weeks for cust care to respond to case request a refund for wifi not work where can i get an update |
| 846 |
positive |
unite i appreciate your efforts get me home |
| 847 |
negative |
unite that be correcti have spend hours try to book online only to receive an error when click final purchase button |
| 848 |
negative |
unite today be not your finest all could have be prevent by one gate agent advise passengers |
| 849 |
negative |
unite what be the real deal with the delay on flight ua from denver to vegas |
| 850 |
negative |
unite ua from madrid arrive no agent mass confusion we send to and fro by ua employees maryjo be rude and unhelpful |
| 851 |
negative |
unite system failure again bad trend software project be like fly an airplane there be no such thing as an emergency takeoff |
| 852 |
negative |
unite lot of report of system failures delay flight over the last week currently sit on the tarmac at ogg for over an hour |
| 853 |
neutral |
unite reboot chicago dispatch system need pivotalcf as i be tire of sit on plan |
| 854 |
positive |
unite despite shaky connections look like i will get home tonight great job unite be touch and go for a while |
| 855 |
negative |
unite http tcohjkqchn however be completely under your controlthe price be and still be display on http tcohjkqchn |
| 856 |
neutral |
unite the aircraft closest to gate be for the other flight and the one closest to our gate be go to chicago |
| 857 |
negative |
unite can you tell me how to file a claim for clothe that have to be purchase |
| 858 |
negative |
unite comically on the return flight from ase there be two unite flight board at adjacent gate and not clear which plane to board |
| 859 |
negative |
unite grkm be the file reference |
| 860 |
negative |
unite we would how do i contact you to discuss a few poor experience with customer service but would give it a shoot |
| 861 |
negative |
unite ua pacific rim and date night cut out not constantly or randomly but one spot repeatably |
| 862 |
negative |
unite be try since to file a report |
| 863 |
negative |
unite i send an email about my bad experience and you send back a generic response yet another reason why i will never fly with you again |
| 864 |
neutral |
unite my mom leave her kindle on flight today burgundy case with a light seat d do anyone find it |
| 865 |
negative |
unite here be the ticket please refund my unnecessary upgrade fee |
| 866 |
negative |
unite be horrible they lose our carseat and expect us to use a loner carseat safety regulations say it be illegal to use a use car seat |
| 867 |
positive |
unite thank you |
| 868 |
neutral |
decisions decisions mandarinjourney unite we would love for you to try our service we offer status match too http tcoxbqqqbrgvf kp |
| 869 |
neutral |
need more info on that unite momsgoodeats we have great amenity kit pj s not include we status match aa kp |
| 870 |
negative |
unite i do not care that a thehipmunk link show me a wrong price on your siteit be your site responsibility to ensure correctness |
| 871 |
neutral |
unite do you have any flight with lie flat seat from stl to pdx around the date of march |
| 872 |
negative |
unite he need to get to home the th they be tell him it will be the th night be there compensation or anything that can be do |
| 873 |
negative |
unite mllovelace the baggage fee be waive for premier members please see http tcouduwmde jp what be the point of membership |
| 874 |
negative |
unite wonderful bag claim people finally have my bag but why do i catch earlier flight original flight just land wastedtime |
| 875 |
negative |
unite dmed you thank you |
| 876 |
positive |
unite thank we will be in touch |
| 877 |
positive |
unite thank to karen salisbury at iah for amaze customer service find my daughter s bag lose on ua make her day |
| 878 |
negative |
unite days late flightr and my bag have not leave iad unite be not help at all everyone tell me a different story |
| 879 |
neutral |
unite renoairport hi when do direct flight from houston to reno begin do not see any days in march |
| 880 |
neutral |
unite like continental s chicken feat fair |
| 881 |
neutral |
unite can you assist with current flight status for flt out of dfw tomorrow at be |
| 882 |
positive |
unite i leave my comment with customer care thank for contact me |
| 883 |
negative |
unite how do you lose a gate check bag den to ord direct flight ugh |
| 884 |
negative |
unite catch earlier flight to ord gate check bag and you have lose it at ofhare original flight land in minutes frustrate |
| 885 |
positive |
yes thank so much unite whitterbug we see you speak with our reservations team and they have reinstate the flight thank ey |
| 886 |
positive |
unite captain on behalf of the front office welcome on board never hear that before i laugh hard funnycaptain |
| 887 |
negative |
unite can you please follow for a dm on a miss bag |
| 888 |
neutral |
unite to be clear on my luggage comment i be reference the photo attach flight to jac http tcopnbajfkmhg |
| 889 |
positive |
unite these be great fare |
| 890 |
negative |
unite i leave an item on the plane and have be call non stop and no one have be answer can you please help |
| 891 |
positive |
unite awesome i will book my next christmas vacatinn this december any other ways you want to devalue mileage plus |
| 892 |
negative |
unite what be a good number to call to speak with someone about how you can fix what you do to people and their luggage on saturday |
| 893 |
positive |
unite thank you secure room for the night thx to very helpful customer service rep n dorns i thank her can you goodenoughmother |
| 894 |
negative |
unite where be my damn bag |
| 895 |
negative |
unite well someone should tell that to the employees at the denver baggage claim still no bag |
| 896 |
neutral |
unite greet ua club member here any idea if i can use the air canada lounge at yvr fly ua tomorrow |
| 897 |
neutral |
unite how be mexico not international from the us |
| 898 |
negative |
unite divert and miss our connect flight be just tell that my bag be on it be way to msy if you only have people that care |
| 899 |
negative |
unite male agnt in las threaten canadian cust when cust take pic of him at gate after agents announce can not help rebook friendlyskies |
| 900 |
negative |
unite apollochplayers we just want to go home tonight why do you cancel flight the last leg of our reserv wout our permission phrps |
| 901 |
negative |
unite stress and rude agents overwhelm by delyd flight lasden yell at several people not pretty this be friendlyskies |
| 902 |
negative |
unite land in boston at last night the hours of travel be rough tho |
| 903 |
negative |
unite fail you cancel flightled our flight frm gjt and then use our reserv home to iah from sea for reflight book problems wout our permission phrps |
| 904 |
neutral |
just send thank you rt unite goodenufmother please dm your confirmation number if reflight book problems be need thank you ey |
| 905 |
negative |
unite have make my no fly list other airlines wait when connector late flight stick in iah |
| 906 |
neutral |
unite so what be the deal do you provide voucher for overnight or be i cozy on the floor at ohare gross helpmeplease anyonethere |
| 907 |
negative |
unite also the mere fact that i have to go online to issue a statement vice call and talk to some directly be one good example |
| 908 |
positive |
unite thank you i fly into newark from vaileagle |
| 909 |
negative |
unite i have a weekend of deal with your company that would say otherwise |
| 910 |
negative |
unite now what http tcohpsqvrjk flight be go when i get off plane businesstravel goodenoughmother |
| 911 |
negative |
unite the proper response sorry for your wait what flight be you on so we can look into the issue that be how delta would handle |
| 912 |
negative |
unite your customer service be terrible stand inline hours no flight and hours late flightr still no bag disgutedindenver |
| 913 |
neutral |
unite please upload the march ondemand entertainment list on your website |
| 914 |
negative |
unite so you be inadequate by accident |
| 915 |
positive |
unite reebok rockinwellness denver international airport https tcotkvmhbkec |
| 916 |
positive |
unite thank you for respond so quickly with a helpful tool dustyob |
| 917 |
negative |
unite board time show min and your gate agent start at show up at and they have to check bag http tcozcbjyolsn |
| 918 |
negative |
unite agent in las let customers know they can not help them rebook delay flight to den unfriendlyskies http tcoquzvmkrtr |
| 919 |
negative |
unite empathize w my disappointment that stclass flight wnonworking entertainmnt be worth unfriendlyskies http tcoloecogmvd |
| 920 |
negative |
unite and when that do not work |
| 921 |
neutral |
unite do you have see my message today about a mcdonnell douglas dc model i will hear it if you read it goodnight now |
| 922 |
negative |
unite search for mileage ticket to bom could not find a single one be saver award i see how you play earn miles but can not use them |
| 923 |
negative |
unite flight arrive minutes early but then have we to wait for an hour for our bag |
| 924 |
negative |
unite that be not the issue the fact that no one even call despite promise to confirm the bag s location be |
| 925 |
neutral |
unite what be a girl get to do to get a flight name change when she buy one for a mean ex boyfriend and need a girl s trip stat |
| 926 |
neutral |
unite thank you we be sign up for notifications we shall watch and wait |
| 927 |
negative |
unite still wait to hear back my wallet be steal from one of your plan so would appreciate a resolution here |
| 928 |
neutral |
unite i would love if someone could get me back to austin tonight and i do not wish to wait til tomorrow morning |
| 929 |
negative |
unite or flysaa have lose my baggage hear different things from different employees of unite flysaa have say nothing |
| 930 |
negative |
unite cs think that miles can repair the damage do it will be interest if they travel in unite and exp the worst flight ever |
| 931 |
neutral |
unite i have a flight out of dfw on tuesday how far in advance will you give notice if cancel flightled |
| 932 |
negative |
unite i be sign up for notifications this be the first trip i be not update on not sure why this happen |
| 933 |
positive |
unite thank you take care of everything and make it right that be the experience i be use to open the app to find flight change |
| 934 |
negative |
unite that be not in line with your responses here and now i be wait until tomorrow morning because all the flight be overbooked |
| 935 |
negative |
unite i take the exact same aircraft in to lax days ago it fit no problem the agent today tell some nonsense about a policy change |
| 936 |
negative |
unite your helpful agents in club help i be just out baggage fee and a night of my lifestop do business with silverairways |
| 937 |
negative |
unite never hear of this http tcoqdebyahqfm |
| 938 |
negative |
southwestair do not charge ticket change fee do they not incur the same mysterious cost that you incur unite |
| 939 |
negative |
unite exhaust frustrate link to a fb post abt my travel issue https tcolarkcvcs |
| 940 |
negative |
unite i be deny get on the plane wof get the chance to prove it fit i be not a rookie read my bio |
| 941 |
positive |
unite that be exactly the point it fit i be premier access board group this be a return ticket i have be do this for yrs |
| 942 |
negative |
unite i have never experience worst customer service place blame on codeshare partner and not assume responsibility be unacceptable |
| 943 |
negative |
unite currently on board so not now check in be terrible staff rude expensive luggage throw around etc |
| 944 |
negative |
unite fuck up then void my ticket and keep my money not even an apology i will never fly with your airline again unitedairlines |
| 945 |
negative |
unite have the worst customer svcs this kevin rep at call center must be investigate my baggage s lose and there be no help but argument |
| 946 |
negative |
unite should not sell ticket for silverairways on http tcoonhxhcobk have terrible service and ua staff can not reach silver |
| 947 |
negative |
unite just get demote from gold cuz my hubby get of the pqd tho there be enuf spend for golds spousaldiscriminationangry |
| 948 |
positive |
unite thank you |
| 949 |
neutral |
unite when will direct flight from belfast intl to newark resume from their winter break thank |
| 950 |
positive |
unite my favorite way to travel thank you http tcovgnxckg |
| 951 |
neutral |
unite yes after this awful weather it appear i can get home |
| 952 |
negative |
unite yes lot you have terrible customer service at newark and despite raise a complaint there we be ignore hence the tweet |
| 953 |
negative |
unite lovely new plane from lga to ord but no power outlets |
| 954 |
negative |
unite but if i tweet the id number will not that reveal my home address to anyone on the web |
| 955 |
negative |
unite i file a delay bag report on saturday my flight be cancel flightled and i never go anywhere |
| 956 |
neutral |
unite the person be currently bettween gate a and in lax |
| 957 |
negative |
unite i need it there before she land so she can have the ewr baggage claim file to have it send but the employee have not droppeditoffyet |
| 958 |
negative |
unite rarely cease to amaze for the worse i hope this be the last time i have to fly with you |
| 959 |
neutral |
unite thank you for the quick response but i can not dm you until you follow me as well |
| 960 |
negative |
unite icloud it be not there yet please help |
| 961 |
neutral |
unite i need the phone number to baggage claim in lax my mom leave her phone and someone call say they would put it there but on |
| 962 |
negative |
unite i do no response back |
| 963 |
negative |
unite this be atrocious customer service |
| 964 |
neutral |
unite will not have to honor absurdly low mistake fare http tcozjvilw va usatoday |
| 965 |
negative |
unite albanyairport delay departure to check bag at gate claim space fill and walk on to open space a delay poorcustomerservice |
| 966 |
negative |
unite you cancel flight our flight for no reason now we have be on the phone for an hour on our vacation why |
| 967 |
negative |
unite dfpietra that be your response shake my head back and forth with a tsk you can do betterfrom customer service to your apology |
| 968 |
neutral |
unite thank it be k miles from rtb to europe to do a multiple destination so we could stop over in us on wayway back mileage diff |
| 969 |
negative |
unite of course i do the bag should be here by now frustrate |
| 970 |
negative |
unite you be the worst i will avoid you like the plague |
| 971 |
negative |
unite be the worst airline in the world |
| 972 |
negative |
unite someone need to dm me and resolve this correctly extremely disappoint with the service i receive terrible management |
| 973 |
negative |
unite premier gold desk change flight waive fee give me wrong flight now jana acosta in salt lake refuse the same service angry |
| 974 |
negative |
unite i will give you one thing you be consistent but unfortunately you be consistent at not do your job well alwaysdelayedonunited |
| 975 |
negative |
unite i will but right now i be to angry |
| 976 |
negative |
unite first time fly with unite also last time terrible back to virginatlantic for me branson virginatlantic unitedairlines |
| 977 |
negative |
unite i use to be a commit continentalairlines flyer until merger i remember now why i switch to southwestair communicationfail |
| 978 |
negative |
unite the least you could do be offer me a ticket in coach instead of just cancel flight my reservation because of your glitch notfair |
| 979 |
negative |
unite i be say i make the flight but with poornoncommunication unaccounted for lose time lot of frustrate flyers stand around |
| 980 |
negative |
unite i think dm would be better |
| 981 |
negative |
unite gate announcement state delay due to maintenance yet app say late flight arrive aircraft tell the truth unfriendly |
| 982 |
negative |
unite you be easily the worst company i have ever experience you have lose someone be personal possessions you could not care less |
| 983 |
negative |
unite how can your app show arrive aircraft be early but depart flight be delay due to late flight arrive aircraft unfriendly |
| 984 |
negative |
unite already do that at the airport and hrs late flightr its still not here you guy be really kill me today try to stay positive |
| 985 |
negative |
unite once unite s service level reach those of etihad or let us be more realistically lufthansa then ill consider it again |
| 986 |
negative |
unite really someone call in sick and then someone forget to call a replacement now an hour late flight to take off theworst |
| 987 |
negative |
unite ask flight attendant what typical compensation would be say we might get free tv unacceptable |
| 988 |
neutral |
unite do |
| 989 |
neutral |
unite thank you jh appreciate the prompt responses me and other passengers will be do so |
| 990 |
negative |
unite have be such a disappointment today simply put rather unpleased with things currently flight delay can not wait to just get home |
| 991 |
negative |
unite during the same round trip my nonenglish speak friend be strand twice for hours each time most staff members be rude |
| 992 |
negative |
unite find a group of people who actually hat people more than isis that be right unite airlines |
| 993 |
negative |
unite nope walk up down the orf terminal not a unite agent to be find show up last minute to board us many panic people |
| 994 |
positive |
unite thank you |
| 995 |
negative |
unite by the time i finally get to dallas i could have drive with less frustration and cheaper |
| 996 |
negative |
unite i be try to get to my final destination we need compensation just about hrs of personal time waste |
| 997 |
negative |
unite that guy really have no customer service cluecould have spend effort clear bin for rollerboards instead of art project in mine |
| 998 |
positive |
unite he have no priority and iove it |
| 999 |
positive |
unite please to be a premier platinum |
| 1000 |
negative |
unite how can you not put my bag on plane to seattle flight wait in line to talk to someone about my bag status should matter |
| 1001 |
negative |
unite campilley hahaha if they be not an american company i would say this be great sarcasm |
| 1002 |
negative |
unite i think he actually do not like your screen campilley |
| 1003 |
negative |
unite apparently they be ask people to off board the plane how can such a big miscalculation be make |
| 1004 |
negative |
unite it be a shame choose unite may be the difference between reunite with age friends and never see them again poorservice |
| 1005 |
neutral |
unite hi guy do you have a general enquire email address please thank david |
| 1006 |
negative |
unite just check in again what be the status of our claim it be go on months with no attention to this we be very upset |
| 1007 |
negative |
unite my flight be delay due to maintenance in light and cause me to miss my connection at iah to msy can you help |
| 1008 |
negative |
unite unitedairlines pls fix aspenbaggagefail issue have to pay my own way to aspen after flight cancel flight leave us in the cold in den |
| 1009 |
negative |
unite read my bio see who i work with i have never encounter this with your airline before disappoint be an understatement |
| 1010 |
negative |
unite do customer care have email or a phone rep that i can speak with we have so many issue they can not be place in character |
| 1011 |
positive |
thank you unite truutall i can certainly take a look please follow and dm me your confirmation number for assistance jh |
| 1012 |
negative |
unite in the process of recover their car rental condo rental in florida they call unite for an alternate flight noanswer |
| 1013 |
neutral |
unite i be buy yo own seat on legs of intl trip car seat require if not then allow can child still sit wmom after takeoff |
| 1014 |
positive |
unite thank for listen i definitely be not the only person in line who think it be absurd |
| 1015 |
negative |
unite we have be wait on tarmac for hr because apparently ua be overweight we return to gate wtf fb |
| 1016 |
negative |
unite thank you mention that before i board she ask other person to measure their bag and it be another woman men not ask |
| 1017 |
negative |
unite can not leave the tarmac unite s gate agent can not agree on a head count min now count a people max epicfailunited |
| 1018 |
negative |
unite that be real dedication concern your apologies do not fix the issue nor any of the miserable issue i have have over the past mos |
| 1019 |
negative |
unite block me from dming them because they would rather i complain about them in a public forum |
| 1020 |
positive |
unite ok i just submit thank for the opportunity to give feedback |
| 1021 |
positive |
unite big thank to ms winston for assist me over the phone with a baggage claim issue today she really go the extra mile |
| 1022 |
positive |
unite i will as soon as i be do with my article thank tom |
| 1023 |
negative |
unite book flight for for be charge twice mean i can not redeem cc point properly would have go elsewhere |
| 1024 |
negative |
unite we have have a ton of problems with get our bag and have be give the run around for a day what be up with that |
| 1025 |
negative |
unite pedophile airline split myself and my yr old daughter row apart on flight to boston |
| 1026 |
negative |
unite have be wait days for my military bag from an airport hours away from me horrible |
| 1027 |
negative |
unite arrive minutes early be nice but not if equipment be not ready wait minutes for luggage so far time gain wipe out |
| 1028 |
negative |
unite be do musicians real dirty at lax i have never be block from get on a flight with my bass |
| 1029 |
negative |
unite i be rebooked now but the line be people deep |
| 1030 |
neutral |
unite for those play along at home http tcobbdtldx |
| 1031 |
negative |
unite flyeia yes they say it take more than an hour |
| 1032 |
negative |
unite those whose pay to actually fly with you over k year deserve better service than a cc holder |
| 1033 |
positive |
unite ok thank again for your help |
| 1034 |
negative |
unite not a happy flyer ua flight from sfo to cleveland sunday stay tune for blog article from http tcovdfdodqvgx |
| 1035 |
neutral |
thank unite imranr have a question about the wait time for baggage on ua |
| 1036 |
positive |
unite flight plane from sfo to den be basically on time |
| 1037 |
positive |
unite thank just a program comment the system assign seat behind each other even though pair be available i change it back |
| 1038 |
negative |
unite min more delay to flt at sfo load more pax make no sense will strand many of us overnight at ord due to miss cnxns |
| 1039 |
negative |
unite head up we do not check bag we check arrive those be not claim s for our other people s bag http tcodplqmhqgd |
| 1040 |
negative |
unite this must be a drone unite keambleam we understand your frustration our bag team be work hard to get your bag s to you |
| 1041 |
negative |
unite change make in just over hours for something that should have take second online i be not thrill love the agent though |
| 1042 |
negative |
unite flight attendant do not understand not understand english do not mean they be deaf stop yell english slowly to them |
| 1043 |
negative |
unite not appropriate to ask in public hence the dm each unite employee each a new answer your process be such a hassle i cancel flight |
| 1044 |
negative |
unite well that be big of you but i do not have terribly high expectations at this point |
| 1045 |
negative |
unite it be like you be try to make me hate your airline fee for each check bag that be never mention in the ticket rude agents |
| 1046 |
negative |
unite nice your app say us delay by weather pilot say wait on fuel one in ur control one not |
| 1047 |
positive |
unite please than robin at ewr premiere desk for help me get on a an earlier flight she do the work huge thank |
| 1048 |
negative |
unite ok thank you do you provide complimentary hotel accommodations since i will have to stay overnight |
| 1049 |
negative |
unite i be originally try to share detail but the link jimmy samartzis vice president customer experience send me expire |
| 1050 |
negative |
unite really hr delay gate change you board us send us back up board us again will not change our flight can we go now |
| 1051 |
positive |
unite that would help or how about integrate it into the app so i can just activate it and surf |
| 1052 |
negative |
unite i do the ac go on for about minutes before return to the mojave desert pressurecooker heattrap |
| 1053 |
negative |
unite nope still no one help me give up on unite badservice |
| 1054 |
neutral |
unite jon at http tcotutglid thank |
| 1055 |
negative |
unite when an airline cause the miss connection you would think they would take whatever step to remedy that screw up |
| 1056 |
negative |
unite i would thank you but you do not help take hours to reply so i get a message in the middle of the night be not actually helpful |
| 1057 |
negative |
unite flight ua be descend into farce and we have not leave ewr yet be this go to get any worse |
| 1058 |
negative |
unite i be tell it be due to be on ua which fly direct to dublin so why do it go to london this be a complete shamble |
| 1059 |
negative |
unite min at ewr baggage claim stillnobags ridiculous |
| 1060 |
neutral |
flight book problems for a travel writers trip i be host and need to be happy when i land do you have the cute pjs aa do unite |
| 1061 |
neutral |
but i do not see aa unite |
| 1062 |
neutral |
unite do you find out where it be thank |
| 1063 |
negative |
unite on a standby to denver which have be delay and a confirm to aspen whose flight have be cancel flight all day confidence |
| 1064 |
negative |
unite yes at be but now back on a plane again and delay again due to baggage load issue http tconfaqhhrj |
| 1065 |
negative |
unite at what pt do you just cancel flight finally get stndby pm flight what a day missedwork clientnothappy http tcosuprlfoit |
| 1066 |
positive |
unite thank you for your kindness your agents go above beyond to get my strand family home |
| 1067 |
negative |
unite do not see a justifiable cost to get on an early flight with seat no airline charge to conveniently get their passengers in early |
| 1068 |
negative |
unite wake up to notification flight move hrs early barely make flight then hrs layover in sfo want to hop on earlier option |
| 1069 |
negative |
unite i will do delay baggage claim when i land hopefully the bag be not break into damage or lose wc will result in more complaints |
| 1070 |
negative |
unite do want me to send a screen shoot of the second call which be now at over minutes |
| 1071 |
positive |
unite look at this beauty dc unite airlines http tcomvyoizrpde |
| 1072 |
negative |
unite thank i will fill up the form as soon as i land i do not like be dupe so i hope you will appreciate my feedback will be better |
| 1073 |
negative |
unite this be the line in denver to rebook due to weather issue do better http tcotmccexyaaq |
| 1074 |
negative |
unite the ones who suffer i understand delay i do not understand try speed up a process that have be delay to this extent |
| 1075 |
negative |
unite cancel flight flight late flightr agent claim she put me on a new flight but then cancel flight it coworker get on flight now delay now |
| 1076 |
negative |
unite of urgency but this be ridiculous your ceo claim to be customer focus yet when delay happen plan sit and customers be |
| 1077 |
negative |
unite i be not ask for a full refund but delay me hours and give no reason should be enough to give partial credit |
| 1078 |
negative |
unite flight be schedule for it be and we have not move i have never be on a flight where everyone move without a sense |
| 1079 |
positive |
unite ok thx |
| 1080 |
neutral |
unite i can not dm you so here be the confirmation gcvwj please be there any way i can make it to kailua tonight thank you |
| 1081 |
negative |
unite go to hell |
| 1082 |
negative |
unite since bulkhead seat can not have bag on floor why do not you reserve ofhead space above those seat in b on ua not impress |
| 1083 |
neutral |
unite definitely will |
| 1084 |
negative |
unite would be helpful if you could refresh board time info on board pass for delay flight |
| 1085 |
negative |
unite flight so far this year delay include cancel flightations late flightst reason crew need mandatory sleep in mexico |
| 1086 |
positive |
unite great to hear thankyou so much greatly appreciate your reply feel much more settle now |
| 1087 |
positive |
unite counter agents at rdu deserve a medal thankyou |
| 1088 |
negative |
the saga of the melissaafrancis bag delay w unite will there be a reunion or will she be force to go shop stay tune |
| 1089 |
negative |
unite flight ord gate agent try to prevent me from take onboard a bag i have use for years flight crew be more reasonable |
| 1090 |
positive |
unite thank you literally call for preboarding as i run up |
| 1091 |
negative |
unite why do you guy split up the charge to credit card make it unnecessarily more expensive for people to fly with you guy on pts |
| 1092 |
negative |
unite it be ua on february point be overselling flight bad make people wait hr while you kick them off after board be worse |
| 1093 |
positive |
unite that be brilliant thankyou so much be it class as part of carryon |
| 1094 |
neutral |
unite what gate be ua leave from |
| 1095 |
positive |
unite thank you for listen to my compliant and do the right thing i appreciate you work with me |
| 1096 |
negative |
unite we have be here since be and you have cancel flightled our flight twice |
| 1097 |
negative |
unite no chance i wait in ord all afternoon for another flight after you screw me hold |
| 1098 |
negative |
unite ua can wait for me i be on the grind try to get to the gate after we be move to b this be crap |
| 1099 |
negative |
unite from mex nrt date tbd but i be get a to usd difference in my quotations through september when compare to mex bkk |
| 1100 |
neutral |
unite fail again southwestair save the day |
| 1101 |
negative |
unite better just keep connection from ord to fwa that board in ten minutes open until i get off the plane that just land an hour late flight |
| 1102 |
negative |
unite be there a unite gold number i have be on hold minutes and think i may be lose in nowhereland have a gold reservation help |
| 1103 |
positive |
unite great i be ready to go home |
| 1104 |
positive |
unite wow you even answer back awesome americanair usairways that be customer service usairwaysfail |
| 1105 |
neutral |
unite it be not my first time fly to the us i have medical info look for practical like my adapt seat cushion allow on |
| 1106 |
negative |
unite noooooooooooooooooooooope |
| 1107 |
negative |
unite oh we be sure it be not plan but it occur absolutely consistently it be usually the only yyj flight that be cancel flightled daily |
| 1108 |
positive |
unite jms outsource it all unite airlines your customers be just love you for it outsource outsource outsource |
| 1109 |
neutral |
unite hi i be fly sfolaxsalclo my connect time in lax be hm be it enough time do i have to collect my bag and recheck on av |
| 1110 |
positive |
unite thank you you need to follow back tho otherwise i can not dm you x |
| 1111 |
negative |
unite it be not get any better i would suggest you get a senior manager to this gate then retrain these gate people |
| 1112 |
neutral |
unite state faundation be by faith judeo cristian not it be by ideologias http tcomwbkka |
| 1113 |
negative |
unite jms nothing like support your own mechanics and maintenance workers instead unite put out a video of timco do wifi |
| 1114 |
positive |
unite just send thank |
| 1115 |
negative |
unite already miss connection ugh |
| 1116 |
negative |
unite jms sure show a video of your outsource favorite timco who have a knack for do substandard maintenance work on aircraft |
| 1117 |
negative |
unite how do i formally complain about your customer service handler who misconnected me i be deny board i now lose my bag help |
| 1118 |
negative |
unite there be a lot of unhappy cold people on the bridge in freeze temps for an hour not give any info |
| 1119 |
negative |
unite flight iadsat we be on the outdoor track for an hour |
| 1120 |
negative |
unite seriously it be no wifi on a hr flight from clesfo you be the only airline wout wifi and pls no unwind bs |
| 1121 |
negative |
unite you would not be able to rebook me to get home any sooner than a now hr delay flight linesforever customerservice fail again |
| 1122 |
negative |
unite you be the reason this whole travel experience have be a nightmare |
| 1123 |
negative |
unite what a pointless tweet at least americanair ask me to follow them to try and resolve |
| 1124 |
negative |
unite that be not even an apology |
| 1125 |
negative |
unite that be cool now what |
| 1126 |
negative |
unite seriously it be no wifi on a hr flight from clesfo you be the only airline without wifi |
| 1127 |
negative |
unite b board this attendant take his shoe sock off at the desk and show other agents his foot so gross http tcovpymmv |
| 1128 |
neutral |
unite be you able to see if there be seat open on another flight |
| 1129 |
negative |
unite unitedairlines so be it pm or ord abq i can not even take a walk without miss a change |
| 1130 |
negative |
unite hopefully my baggage fee will be waive tomorrow when i actually get on a flight as well as compensation for my hotel room |
| 1131 |
negative |
unite either be fine however plunder my hardearned dollars be not fine |
| 1132 |
neutral |
unite retailbagholder hahaha at least they give you a refund |
| 1133 |
negative |
unite your sfoyyj fight be cancel flightled several time each week why even bother |
| 1134 |
negative |
unite and now while wait for new pilot the door on plane break why be i global service status on an airline that be unsafe stun |
| 1135 |
negative |
unite how do i get reimburse for hotel and taxis for the cancel flightation |
| 1136 |
negative |
unite awesome flight crew on ua re the plane the jurassic period call and they want their dinosaurplane back |
| 1137 |
negative |
unite in unite be unable to look up a flight reservation by passenger name at the yyz checkin counter wow smh customerservice |
| 1138 |
negative |
unite eticket refund request case id |
| 1139 |
negative |
unite be on the phone for over an hour with customer service and they can not figure it out awesome service not |
| 1140 |
negative |
unite you really know how to piss people off your farelock option be fake |
| 1141 |
negative |
unite last week shanghai to sfo delay hrs bc of engine today sfosea delay to sick pilot no compensation they do not care |
| 1142 |
negative |
unite only thing confuse me be why i lose priority board i be a mileage plus card member |
| 1143 |
negative |
unite we be hop to hear from you actually |
| 1144 |
negative |
unite she be be reschedule for today but with the frigid cold be a possible reason for maintenance it could be the same issue day |
| 1145 |
negative |
unite it be the fact that an international should not be with out her bag and no sense of what be go on other than maintenance |
| 1146 |
negative |
unite b i contact you directly and the phone service be laissez faire at best the problem be not a cancel flightled a flight |
| 1147 |
negative |
unite a she be an international her phone be on the fritz i have to get to chicago from nearly hrs away to figure everything out |
| 1148 |
negative |
unite sorry for the delay response it be ua chicago to san fran hold up for almost an hour on the tarmac also lose my bag |
| 1149 |
negative |
unite okay thank if you could please update me i be tell at the airport someone would call me today but they have not |
| 1150 |
positive |
unite thank you very much for the help we be do i pick up my bag aspen airport be they come in today on flight |
| 1151 |
negative |
unite gate c iad you release passengers to board wothers deplane peopleon bridge while next flight board http tcohfofiyhi |
| 1152 |
negative |
unite i would say most of the public can not extend their vacation a week point be why advertise multiple flight you can not honor |
| 1153 |
negative |
unite cancel flight flt from ewr no crew tell wife yr old to get to ny to catch aircanada to yyz good customerservice be dead |
| 1154 |
negative |
unite now arrive a day and a half late flightr than suppose to lesson of the day do not believe verbal or write confirmations from unite |
| 1155 |
neutral |
unite but you have receive confirmation via email that you be confirm and ticket on this flight |
| 1156 |
negative |
unite arrive at the airport hours before departure time and still miss your flight bc you actually do not have an electronic ticket |
| 1157 |
negative |
unite hour delay nothing say sorry like a voucher miss time with family family precioustime |
| 1158 |
neutral |
unite after speak to a unite customer service rep the night before a flight confirm that everything be ok with your reservation |
| 1159 |
negative |
unite have two whole people try to schedule a flight s worth of miss connections shameful http tcokqlhvapg |
| 1160 |
negative |
unite be unfriendly screw family that hat kid and moms now wait on ua pray its better fyvrfn due to agent error and tickt |
| 1161 |
negative |
unite gate agent at ewr if you be disable or in a wheel chair it be time to board please step step up lol |
| 1162 |
negative |
unite it will not help be there do that |
| 1163 |
negative |
unite force us to check our baby bag on overbooked flight complain to wife that we need to much for our baby unite have no baby meals |
| 1164 |
positive |
unite would love help get there today in ewr now will take any airline and connections thx |
| 1165 |
negative |
unite today take flight to san francisco refuse to let us board with baby early time we board will not let us take baby carryon bag |
| 1166 |
negative |
unite we have four schedule flight on this reservation and literally do not take one unreal |
| 1167 |
negative |
unite in ord hotel issue to my yr old ticket need fix again another hour and agents lr nightmare still not over |
| 1168 |
negative |
unite hours to rebook but hours lr the same problem again arrive at gate stop because now infant be sit in yr old lap |
| 1169 |
negative |
unite arrive in yyz to take our flight to taiwan reservation miss our ticket number slow agent sukhdeep cause us to miss our flt |
| 1170 |
positive |
unite thank you |
| 1171 |
positive |
unite thank for the update |
| 1172 |
negative |
unite and those three people be awesome work very long hours it be easy to say sorry on twitter but you should help your ppl ewr |
| 1173 |
negative |
unite i guess but what be the excuse for understaffed costumer service people have to deal with lot of angry passengers weather too |
| 1174 |
negative |
unite now you have cancel flightled my wife and daughter s flt what be go on follow me so i can dm detail |
| 1175 |
negative |
unite have it depart i be await an inbound plane yesterday for three hours and it never arrive have to stay overnight again |
| 1176 |
neutral |
unite unitedairlines any other way ord to abq anytime within the next hours |
| 1177 |
positive |
unite just confirm a seat crisis avert beers will not be miss now |
| 1178 |
negative |
unite be that english i will dm though i do not think you will make a plane appear |
| 1179 |
negative |
unite look like today will be my th consecutive delay flight from you do i win a prize southwest air why do not you fly to sba |
| 1180 |
negative |
unite sit in a plane with no pilot thank waitingonapilot denver siouxfalls whyairtravelsucks |
| 1181 |
positive |
unite understand and thank i should have try reach out sooner |
| 1182 |
negative |
unite already do that the answer i get be oops we can give you miles and we be very sorry but who pay for my discomfort for h |
| 1183 |
negative |
unite receive hotel but no food also email for miles last trip have hr delay and miles so less for cancel flightlation |
| 1184 |
negative |
unite do we know why ua be delay x this be get crazy i have already have overnight delay unitedairlines |
| 1185 |
neutral |
unite follow back and i will give you the detail |
| 1186 |
negative |
unite and most frustratingly all this delay happen either at the gate or even onboard the aircraft no head up in advance |
| 1187 |
positive |
unite the den b agent be be amaze the mpagent at check in she suck seanmfmadden peterstraubmma jmercadomma tonysimsmma |
| 1188 |
negative |
unite my ua on be also delay by hours stretch my trip way past the midnight extremely exhaust |
| 1189 |
negative |
unite ha you rebooked me in to an hr layover be rob me of a night with my family too late flight for that just fly on time for once |
| 1190 |
negative |
unite switch to fly unite from delta for the past two trip and be very disappoint now my ua on be delay by hours |
| 1191 |
positive |
unite travel with megzezzo who be injure gate agent in chicago be awesome help her ty roadwarrior |
| 1192 |
negative |
unite unitedairlines how long will be delay |
| 1193 |
negative |
unite why be not the flight status update to delay ua no board |
| 1194 |
negative |
unite i pay for economy plus and you put me in the last board group so i have to gate check my bag too virginamerica know better |
| 1195 |
negative |
unite i travel from scl iha feb the ac on my sit l be on all night i complaint to fa who never give me a real answer help |
| 1196 |
negative |
unite you suck hour delay |
| 1197 |
negative |
unite you be the worst airline in the world from your crap website to your worthless app to your late flight flight you suck just shut down |
| 1198 |
neutral |
unite scotthroth scott need a good book suggestion |
| 1199 |
negative |
unite jh thank so much for reach out i be able to get assistance after wait for minutes |
| 1200 |
negative |
unite be at a stand still no pilot or paperwork for fix over mins problem be fix mins ago flight be as be delay |
| 1201 |
neutral |
unite please see dm |
| 1202 |
negative |
unite be it reasonable to wait mins for the bag you make me check because the flight staff could not police the overhead bin |
| 1203 |
negative |
unite please msg me a for customer service i will have an invoice for my dry clean but will not be able take wet clothe to the airport |
| 1204 |
negative |
unite an hour delay because you can not print a piece of paper |
| 1205 |
negative |
unite still no response |
| 1206 |
neutral |
unite people mci to del preferably with jet airways ewrbrudel segment anytime in december |
| 1207 |
negative |
unite should have be able to get seat assign without pay more cust sec should have do that for me |
| 1208 |
negative |
unite there be no reference number your agent tell me to just drive to the airport because i can not reach anyone there to deliver |
| 1209 |
negative |
unite slightly better crew spend a long time search for better altitude would have help to let pax in on why all the sharp drop |
| 1210 |
negative |
unite my credit card be charge on the transaction when i be tell it would not be if the charge go through i will be contact you |
| 1211 |
negative |
unite my pqms and pqds be no longer show up correctly in my mileageplus acct how can i get this fix |
| 1212 |
positive |
unite thank |
| 1213 |
negative |
unite sfo to bos and no internet it be what give |
| 1214 |
negative |
unite be the worst worst reservation policies worst costumer service worst worst worst congrats delta you be not that bad |
| 1215 |
negative |
unite i be try to makechange reservations and get extremely frustrate give up and try another airline |
| 1216 |
negative |
unite i get email update but still no eta more communicationdetails apology info on compensation right would go a long way |
| 1217 |
negative |
unite late flight crew into btv last nite delay todays flt will miss connection to cun why do i have to play for hotel tonight in ewr |
| 1218 |
negative |
unite no they be not i just call to check worstcustomerservice |
| 1219 |
negative |
unite passengers should have be rerouted to match the intend arrival time even if you have to incur cost to put us in other airlines |
| 1220 |
positive |
unite be solve they finally pick up the second time i call thank for the response jh to dull work |
| 1221 |
negative |
unite need to work on your unite flierfriendly program at the very least clue in your flight attendants |
| 1222 |
negative |
unite space doctor note and everything and on my first trip they lose my first suitcase among other issue not please with unite |
| 1223 |
negative |
unite s new flierfriendly be garbage just have to cry to get attendant to find a place for my medical supply with limit overhead |
| 1224 |
negative |
unite epic fail reagan no jetway be here mins on tarmac |
| 1225 |
neutral |
unite at the gate iad to rdu |
| 1226 |
negative |
unite thank for the link now finally arrive in brussels h after schedule |
| 1227 |
neutral |
unite to operate ber from newark to zurich zrhairport replace ber between maysep instead till oct avgeek |
| 1228 |
negative |
unite nd flight in two weeks that you have lose my bag take my k status to americanair neveragain worstcustomerservice |
| 1229 |
neutral |
unite hi what be the phone number for reservations in venezuela thank |
| 1230 |
neutral |
unite can i request a ticket change through twitter |
| 1231 |
negative |
unite ua flight be a nightmare from poor customer service have my confirm seat give away more issue |
| 1232 |
neutral |
unite to start daily ber flight from newark to milan malpensa replace ber on apr instead mar avgeek |
| 1233 |
neutral |
unite to start daily ber flight from newark to frankfurt airportfra replace ber on jul avgeek |
| 1234 |
positive |
unite have the best customer experience via twitter huge fan |
| 1235 |
neutral |
unite thank you for your response |
| 1236 |
negative |
unite flight last night be badbusiness will be a long time before i recommend unite to anyone |
| 1237 |
negative |
unite beyond frustrate sked change no seat earlier departure and double layover of course only seat be cust svc no help |
| 1238 |
negative |
unite work with lisa j at ord she be work hard for us but this be still very disappoint be on to ewr |
| 1239 |
positive |
unite love the new st class breakfast |
| 1240 |
negative |
unite i email the customer care via the website form after a long wait rachelle resolve my issue but i be still irritate w unite |
| 1241 |
negative |
unite flight cancel flightled and the update one get me into bwi too late flight i would be fine with dca or iad just arrive earlier help |
| 1242 |
negative |
unite so be the jj stand for just joke i be not find the humor |
| 1243 |
neutral |
unite leave item n the seatback on ua be there any way to call dca to ask if they have the item already submit lose find report |
| 1244 |
negative |
unite at this point i make it home on my own |
| 1245 |
neutral |
unite i dm d child s birthdate and full name |
| 1246 |
positive |
unite thank for look into this and for get back to me via dm glad to hear my bag be finally be deliver to me thank again |
| 1247 |
negative |
unite i would like to talk to a customer service agent about the service non service i receive on my last flight a a week or so a go j |
| 1248 |
negative |
unite you cancel flight my flight i wait in line to get rebooked when i be at the front you make me go to another gate and i lose my place |
| 1249 |
negative |
unite it be not a comment it be a question but thank for your copy and paste response |
| 1250 |
neutral |
unite lisa j be amaze the guy not so much |
| 1251 |
negative |
unite you fail me last week at iah next intl trip on delta small ual flight from lax book that be it |
| 1252 |
negative |
unite we be suppose to board at they just bring the plane from the hanger wtf do they not know there be a flight laxewr |
| 1253 |
positive |
unite fly from sdf to atl to tampa on delta leave early arrive early crew helpful wifi work |
| 1254 |
neutral |
unite two years old birthdate |
| 1255 |
negative |
unite how about start without the robotic response |
| 1256 |
neutral |
unite i already do |
| 1257 |
negative |
unite you can not control turbulence but you can control customer experience lot of scar people up here |
| 1258 |
negative |
unite currently on ua minutes of the worst turbulence i have ever experience and zero communication from the flight deck |
| 1259 |
negative |
unite yes but it be not look the ticket agent at out terminal dismiss us and we miss a chance at a miami flight then to dr |
| 1260 |
negative |
unite i have be tell twice my issue have be resolve and twice it have not be and when i write an email it bounce worstservice |
| 1261 |
negative |
unite flight let us go you look like clown no one be give up st class for |
| 1262 |
neutral |
unite what would it cost |
| 1263 |
negative |
unite i be on hold for the th time wait for you to resolve and issue with a flight for my yearold son terribleservice noservice |
| 1264 |
positive |
unite cool thank you |
| 1265 |
neutral |
unite i have get a campus visit in an hour and i be still wear the same clothe |
| 1266 |
neutral |
unite adopt yr old child from ethiopia fly from add to grr on need to add child to reservation and get cost help thx |
| 1267 |
positive |
unite i would like to thank and recognize terri p at dull for go out of her way to get me back on my raleigh flight |
| 1268 |
negative |
unite as a freq flyer it make me sad to see cust need assistance treat so poorly servicefail |
| 1269 |
neutral |
unite good morning any first class upgrade available for ua feb rsw to ewr i need seat please |
| 1270 |
negative |
unite day of this saga maybe they will finally make it homeintentional or not it not go to get them back there vacation days badservice |
| 1271 |
negative |
unite no thank i be sick of your company s lousy excuse for customer service i be never fly unite again |
| 1272 |
negative |
unite current hold time after speak to rep to have tix reissue be mins why so long why not make this option available online |
| 1273 |
negative |
unite i understand ppl make mistake but do not code something in a way that we can not get reimburse when it be your fault just blatant lie |
| 1274 |
negative |
unite also forget add our bag be probably go to just sit in new jersey because of a miss connection |
| 1275 |
negative |
unite jxst if you can out today would be great it be our honeymoon and this delay you have put a damper on iy |
| 1276 |
negative |
unite not what be be share by the pilot with passengers |
| 1277 |
negative |
unite where be my receipt i upgrade return leg and months late flightr still no receipt http tcodajwzhlvyu |
| 1278 |
negative |
unite how be it that i book a flight with a reserve seat and then go to check in and find out i have no seat wtf |
| 1279 |
negative |
unite they be not actually gate agent be so rude now stand in a line wait for reflight book problems miss the only flight to sti awful |
| 1280 |
negative |
unite i be not sure you can do anything as this have be build up over time other than promise from your ceo service have get worse |
| 1281 |
negative |
unite wifi on aircraft do not work entire orddca flight this morning |
| 1282 |
negative |
unite cancel flightled my direct flight newarkbrussels last night now hours behind schedule in eu compensation would be a give but in us |
| 1283 |
negative |
unite you may dislike delay but i pay you we have an agreement that i pay you and you get me to my destination at a certain time |
| 1284 |
negative |
unite epicfail on cx as flight from frankfurt to san francisco now go to chicago as flight crew out of hours due to deice delay |
| 1285 |
neutral |
unite dm send as request make sure you follow back so you can dm me back thank |
| 1286 |
negative |
unite i be aware of the flight detail thank three hours late flight a crew that could not give less of a shit |
| 1287 |
neutral |
unite please help http tcotmrjywi |
| 1288 |
negative |
unite make sure your flight be not delay due to poor maintenance would be a start |
| 1289 |
negative |
unite hilarious |
| 1290 |
negative |
unite hahahahaha ya try that already |
| 1291 |
neutral |
unite why be my ktn not show on my board why be tsa precheck not apply to my board pass |
| 1292 |
negative |
unite your bag may or may not be at the airport unfortunately no one at the airport be pick up the phone or respond to message |
| 1293 |
negative |
unite funny i pay to check my bag and now flight be beg folks to check bag for free hour before flight notcool |
| 1294 |
negative |
unite nope not here you need a little red stamp from the counter check yourself before you wreck yourself son http tcoprgysvurm |
| 1295 |
negative |
unite be not try to cancel flight just try to change my award ticket same date and place but thank for send the link i know the fee |
| 1296 |
negative |
unite unhappy with your new mileage rule be my main reason to keep fly unite will have to take my business elsewhere |
| 1297 |
negative |
unite i need assistance due to your incompetence i need to reschedule a connection i will never fly unite again |
| 1298 |
negative |
unite you have be officially displace by deltaassist for better flight experience pleasant cabin crew and timeliness ua m switch |
| 1299 |
neutral |
unite sit in the middle for the first time hope it work out well |
| 1300 |
negative |
unite you need a bag bouncer get it together |
| 1301 |
neutral |
unite and learn how to book flight http tcomhhsruplv |
| 1302 |
negative |
unite showexpert what be go on with unite s mileage program you pay for a ticket and get a fraction of that as pqd credit |
| 1303 |
negative |
unite you need to retrain your flight attendants say there be no more room for carry ons when there actually be be not cool |
| 1304 |
negative |
ua unite be cancel flightled not delay reflight book problems still miles from home at least acknowledge the cancel flightlation |
| 1305 |
negative |
unite never ever again will i be flight book problems a flight with unite or any affiliate if there be a chance to get on a unite flight |
| 1306 |
positive |
unite be able to send the dm all good now |
| 1307 |
negative |
unite three delay flight and miss connections on first class flight and not get any compensation for lose those seat |
| 1308 |
negative |
unite and after be on hold for an hour the day before to sort it out and be tell it be fine it should be fine when you arrive to fly |
| 1309 |
negative |
unite it be be almost weeks and still no word from dot on update of london fare to us cities any update on your end |
| 1310 |
neutral |
unite thank get it straightend out last night |
| 1311 |
negative |
unite well for a start it would be nice if your ticket be actually in the system when you change a flight |
| 1312 |
neutral |
unite any chance flight be be delay nervous about drive to dfw in this weather to drop off my brother |
| 1313 |
negative |
unite another awful experience and victoria at the check in desk in stl could not have be more rude and condescend |
| 1314 |
negative |
unite no they do not want to deliver at my house have to go to sombrons else house |
| 1315 |
positive |
unite have michelle at t ord train your other staff on how to treat customers a refresh pleasure to deal with |
| 1316 |
negative |
unite i guess you have to follow me in order for me to send you a dm i try and it will not send |
| 1317 |
neutral |
unite will definitely do so send a dm now |
| 1318 |
negative |
unite stop fly unite yr ago bc of aggressive policy on carryon bdl listen to pssngrs force to chk preboard notcomingback |
| 1319 |
negative |
unite i have send a message with a bag tag have you look |
| 1320 |
neutral |
unite group line get longer every week almost no one leave for group anymore time to make explorer card group |
| 1321 |
negative |
unite just send you a message on facebook how do i follow up a complaint re miss clothe out of check baggage |
| 1322 |
negative |
unite why do i check in online if i still have to wait in line for an hour to check in at counter fuckinlame naiamiaa |
| 1323 |
negative |
unite very poor customer service i will think again befor flight book problems another unite flight |
| 1324 |
negative |
unite an over book flight to start with and a red eye from lax to bos with no recline seat lastflightwithyouever |
| 1325 |
neutral |
unite hi unite be thank you |
| 1326 |
negative |
unite an efficient layout at kiosksbag drop line would help as there be no definition to space additional friendly and helpful staff |
| 1327 |
negative |
unite of a plane s passengers board in your premier group might be an indication of a break process |
| 1328 |
neutral |
unite any news about the departure of the flight ua |
| 1329 |
positive |
unite ewr agent barbara be fabulous and an example of cust serv a pleasure talk to you http tcokmqulyge |
| 1330 |
negative |
unite cancel flightled a flight because the crew need sleepbut it be totally okay to wake me up at be just to let me know it be cancel flightled again |
| 1331 |
negative |
unite change my last name for my mileageplus acct on the site in an hour bausa have me on hold for mins then days no change yet |
| 1332 |
negative |
unite flight land hours ago more flight cmhiad last night and still no bagcould have drive it from cmh |
| 1333 |
neutral |
unite someone should send a note to the revenue management team and ask about all the open bf and gf seat on |
| 1334 |
negative |
unite do you have a further update on the suitcase today please |
| 1335 |
negative |
unite literally suck |
| 1336 |
positive |
unite thank for the upgrade today great way to start my week cc ciscojimfrench cobedien |
| 1337 |
negative |
unite maybe be hire your own grind staff at lax when multiple gate agents tell you your baggage be load you expect it to be hopeless |
| 1338 |
neutral |
unite basically i need to leave from hawaii late flight even midnight and get back to philly late flight monday night most trip get me in tues |
| 1339 |
negative |
unite i would encourage you to reinterview the sole flight attendant on ual from buf to ord blatantly not stable uncomfortable |
| 1340 |
negative |
unite this be the second time my flight be cancel flightled like really |
| 1341 |
negative |
unite really st flt frm iad iah be late flight go via nashville inconvenience downgrade but not on ticket |
| 1342 |
neutral |
unite yes please go to drive the hours |
| 1343 |
positive |
unite i be impress with your superfast reply to cgjase |
| 1344 |
positive |
unite hi jp with the help of an awesome tsa representative i be able to get it all take care of thank you |
| 1345 |
negative |
unite first complaint file on feb th over days now and still no response disappoint but not surprise |
| 1346 |
negative |
unite morning have be delay by hours can you get me to newark for my be meet |
| 1347 |
negative |
unite please stop spend mktg on brand ads use save to improve cxp hr wait for luggage due to short staff be unacceptable |
| 1348 |
neutral |
unite the child be two years old |
| 1349 |
negative |
unite it be be and wife still do not have her luggage which be promise by pm and say to be on its way file number dcam fail |
| 1350 |
negative |
unite be try to change a flight online but get an error can you help via dm |
| 1351 |
neutral |
unite follow you and dm d you |
| 1352 |
positive |
unite the staff be rather efficient and get us solutions just freak me out a little be in limbo in the air |
| 1353 |
negative |
unite you be terrible |
| 1354 |
neutral |
unite denairport unite in snowy denver http tcowaakjumxa |
| 1355 |
negative |
unite i be glad you do not mean to but it do not excuse your inefficiency only take min for the bag we be your only arrival flight |
| 1356 |
negative |
unite i attempt to book a ticket time and keep get a error message i hope you do not still charge me |
| 1357 |
negative |
unite but friendly efficient air attendants in coach ua http tcopvkchnr |
| 1358 |
negative |
unite coach interior on ua look like it be salvage from the s tiny unusable video no power lifevests on the floor ua |
| 1359 |
negative |
unite now about two dozen back in line to see a single csr for reflight book problems final leg kiosks on fritz |
| 1360 |
negative |
unite on plane to newark now i be check in as rebecca levi my bag be under her name too |
| 1361 |
neutral |
unite can you help me add my ktn to this reservation plz |
| 1362 |
negative |
unite aaaand hours late flightr will not be catch a flight til be stick in at airport in a snowstorm with no hotelhow be that for patience |
| 1363 |
neutral |
unite what be ua lax newark |
| 1364 |
negative |
unite delongerry ual suck |
| 1365 |
negative |
unite not happen delta take care of us peace |
| 1366 |
negative |
but unite just rebooked to bos uggh now hour bus to wmass home could have fly to bdl back to dc in same time unitedairlines |
| 1367 |
negative |
unite you have now lose my bag never ever fly unite again joke |
| 1368 |
negative |
unite appreciate it but change time by min multiple time hours before flight be just annoy and seem like you have clue |
| 1369 |
negative |
unite miss ua connection due mechanical failure ua uplink prob i will lose in clients mon how can you compensate |
| 1370 |
neutral |
unite you will be hear from me for sure |
| 1371 |
negative |
unite so you jack out my cousins trip to portland and then cancel flightled her return trip no more unite |
| 1372 |
negative |
unite yes i do we head out to deice minutes after i send it to you make it to austin but be now wait for the luggage |
| 1373 |
neutral |
unite in ethiopia adopt a child need flight home from add to grr late flight or very early need to change exist reservation |
| 1374 |
negative |
unite after a cancel flight flight and delay you lose my luggage again you be the worst disgraceful awful company horrible service |
| 1375 |
negative |
unite do not help the or more passengers that just arrive an hour late flight |
| 1376 |
negative |
unite minutes on tarmac now that be after hour delay |
| 1377 |
negative |
unite i be very glad i take care of own reschedule now that ua from ogg be cancel flightled http tcohkowohd |
| 1378 |
negative |
unite try fill out the status match form and get hit with an error message how can i tell if it go through http tcojbdkxdefz |
| 1379 |
negative |
unite be flight go to sit on the tarmac forever |
| 1380 |
negative |
unite one of your workers refuse to give me her name as a reference for my note her tone language be very unprofessional |
| 1381 |
negative |
unite that be why i blame your company because it have every opportunity to do a job and manage to fail each time for just lazy reason |
| 1382 |
positive |
unite i want to be grand staff |
| 1383 |
negative |
unite sf crew lack a lot of customer service lax employees be a lot better wonder why |
| 1384 |
negative |
unite that be why i miss my flight if the flight have be hold for minutes i would have make it i watch it pull away from the gate |
| 1385 |
negative |
unite also do not ice the freeze metal walkway waste minutes because no one know how to do simple job |
| 1386 |
negative |
unite your grind crew be inept and leave a truck sit on the tarmac do not have a gate agent once we get a gate |
| 1387 |
positive |
unite i want to be ride unite airline i love airplane |
| 1388 |
negative |
unite after days flight cancel flightled another delay for hours unite give me a food voucher that be how much they value my time |
| 1389 |
negative |
unite check me in through security under the wrong name and give the wrong board pass airlinesecurity |
| 1390 |
negative |
unite what the hell flight delay since pm finally board and now sit on the tarmac be this f cking plane ever leave |
| 1391 |
negative |
unite actually the flight be just cancel flightled http tcoqfochqez |
| 1392 |
negative |
unite i be a loyal premier platinum member but the lack of communication be really bad also i do not see that it have take off yet |
| 1393 |
negative |
unite thank for have change me manage to arrive with only hours of delay and exhaust |
| 1394 |
negative |
unite this be the nd time i be rebooked wdelays and for reason unrelate flightd to weather how do i go about request a flight voucher |
| 1395 |
negative |
unite if you consider mins for bag pm on a sunday night as fast as they can you should reconsider what you think that mean |
| 1396 |
negative |
unite it be the horrible attitude from staff after not just the delay not the level of service or respect one expect from unite |
| 1397 |
negative |
unite why do you want me to be loyal if do not let me carry on my bag that easily fit in overhead |
| 1398 |
neutral |
unite ua flight sfo to lax take my carry on at gate i be group overhead bin be empty |
| 1399 |
negative |
unite on top of that i pay for st class and my wife get stick in coach |
| 1400 |
negative |
unite ph the pat answer be bs after i be deny board it sit at the gate until your employees totally suck |
| 1401 |
negative |
unite over the last week unite have provide me with the worst customer service experience of my life disgust unite |
| 1402 |
negative |
unite hrs since flight land and zero info on my miss bag rough eta would be hugely helpful restore some confidence |
| 1403 |
negative |
unite big surprise nogate wait for our plane same fucken issue everything i fly you fail worstairlineever |
| 1404 |
negative |
unite not to belabor my point but should not i be able to put a laptop bag above my seat why be it announce to leave it for rollers thx |
| 1405 |
negative |
unite maybemange the airline alittlebetter arrive at lax and no gate howisthatpossible always the same thing wyou |
| 1406 |
negative |
unite i just check my unite app and the most valuable use of this app have be remove i can no longer see the status of my equipment |
| 1407 |
negative |
unite even after run to gate from your connect flight your customer service not let us in the plane that be just park strand |
| 1408 |
negative |
unite i be desperately try to understand how my girlfriend be be treat with this cancel flightleddelayed flight unacceptable ord |
| 1409 |
negative |
unite nope no more chance your airline mess up both ways of our trip |
| 1410 |
negative |
unite why announce it be for rollers at all if i want to put a coat in there be not that my choice how about all gate check thx |
| 1411 |
positive |
unite you be my early frontrunner for best airline oscars |
| 1412 |
negative |
unite bag leave behind because plane overweight be great if know as soon as we land instead let us wait minutes with no info |
| 1413 |
negative |
unite you be a f king joke your customer service be woeful if your staff tell a passenger that they will do something do it |
| 1414 |
negative |
unite be a sponsor of the oscars no wonder it be a half hour delay oscars |
| 1415 |
positive |
unite work like a charm bag be wait on the carousel when we get to baggage claim welldone goodflight friendlysky |
| 1416 |
negative |
unite will lose my bag but will not give me free pretzels frauds |
| 1417 |
negative |
unite you be try to charge me buck because you lower your award ticket and i want to get my hard earn point back total bs |
| 1418 |
negative |
unite do as soon as possible mean two hours worth of delay and a return to the terminal to count the luggage a third time gottogetbetter |
| 1419 |
negative |
unite apart from be on hold for over hours and have talk to people and the problem still not resolve |
| 1420 |
negative |
unite typical can response from ua fix your crappy perform last placedranked airline in this century |
| 1421 |
negative |
unite be it even legal for you guy to advertise flight that you can not honor |
| 1422 |
negative |
unite customer service be the worst hang up on customers intentionally after one hour on hold |
| 1423 |
negative |
unite be force to book a flight on a different date than originally plan for a higher price felt like a bait and switch tactic |
| 1424 |
negative |
unite love how you do not give a shit about people who try to be loyal but you screw them every way till sunday glad i have stay away |
| 1425 |
negative |
unite try a different flight iahmnl flight be advertise for but be not bookable due to partner error |
| 1426 |
negative |
unite it will be on a different airline |
| 1427 |
negative |
unite and be tell that its be the case for weeks but be still not resolve |
| 1428 |
negative |
unite click upgrade now and it do not upgrade what give http tconosjza |
| 1429 |
negative |
unite you advertise the flight and its still on you website and still can not be book spend over hours with unite support |
| 1430 |
negative |
unite try to book a flight iahmnl depart return you be advertise flight for that can not be book |
| 1431 |
neutral |
unite i just book a flight for when i view my reservation it have mi connect to first name be this a problem can it be change |
| 1432 |
negative |
unite quick serious question any resourcesratings show the quality of service be better than th place http tcodewithpew |
| 1433 |
neutral |
unite how do i get through tsa to finally board ua |
| 1434 |
negative |
unite yes i have and i be call in regard to speak to someone about it even further but unfortunately i be just bounce around |
| 1435 |
negative |
unite flight from ord could not let me know about this find out via app minutes before land awful flight http tcodqjlvzh |
| 1436 |
negative |
unite i need help but in spanish |
| 1437 |
negative |
unite a very disappoint experience plane mech delay and next one do not wait no sincere apology just tell me to complain online |
| 1438 |
negative |
unite i lose my sunglasses on the flight from okc to iah this morning be takeoff be there any way to retrieve them |
| 1439 |
neutral |
unite reccewife with the exception of everything you have ask for heh |
| 1440 |
negative |
unite ua denver to austin still on the grind |
| 1441 |
negative |
unite either your staff or whoever you contract with at pvd be fail you big time tonight |
| 1442 |
neutral |
unite ua just land |
| 1443 |
negative |
unite consider it currently gold on delta why should i make the jump for an upcoming flight from sfo to singapore |
| 1444 |
neutral |
unite flight |
| 1445 |
negative |
unite worst flight i have ever have grind crew ignore our plane make me miss flight and now i have to cover the cost of a hotel den |
| 1446 |
negative |
unite customers be not dumb these revenue base program will hurt everyone not go to save money like you think |
| 1447 |
negative |
unite it be me who have the problem win flight ua i call and rebooked myself find my own hotel and taxi |
| 1448 |
positive |
unite will do thank for the help cheer |
| 1449 |
negative |
unite bull crap i spend on a recent trip that be not small change i get aa miles would have only be ua |
| 1450 |
negative |
unite yes i do terrible service from your courrier |
| 1451 |
negative |
unite compensate us for new clothe bet you will not |
| 1452 |
positive |
unite i have flight with you in the next two weeks let us make some good memories |
| 1453 |
negative |
unite we be stick at ogg look like flight will be cancel flightled can you help |
| 1454 |
negative |
unite yea they be book on next avalible flight since sit be and when time come no plane nd day of work miss hotelliving |
| 1455 |
negative |
unite currently cry i want to ski tomorrow but prolly not just a boy tryna fulfill his dream |
| 1456 |
negative |
unite i try the online track and they say something like attempt to locate luggage |
| 1457 |
negative |
unite your worker tell us not to call because we would be talk to someone in thailand |
| 1458 |
negative |
unite go on days tomorrow and i still have not receive my bag from my flight to toronto would love to see some seriousness here |
| 1459 |
negative |
unite be there nothing you can do for me no compensation at all give the circumstances i feel like there must be something you can do |
| 1460 |
negative |
unite there be a disconnect between your pr group and the actual business strategy and employee attitude on the grind liars unite |
| 1461 |
negative |
unite here we go again of segment sfo new york rt be delay over hrs each why do you suck so bad maybe another line of bus |
| 1462 |
negative |
unite you really screw up deal mechanical failure from maui to san francisco poor communication bad help in get connections |
| 1463 |
negative |
unite if you do not like delay bag why do you let it happen so much |
| 1464 |
negative |
unite the delay be due to customer service for people what about the disservice you provide for flightfail hourdelay |
| 1465 |
positive |
unite he be so excellent and so reliable happycustomer |
| 1466 |
negative |
unite but again unite do not give shit about their customers |
| 1467 |
negative |
unite its funny how none of ur tweet back be helpful what i want be to read ya we will change that so our customers get better service |
| 1468 |
neutral |
unite she be travel from melbourne australia to bogota colombia tomorrow |
| 1469 |
neutral |
unite hi my relative s flight book problems number be myyb her name be clarita jaramillo mejia thank you |
| 1470 |
positive |
unite it be deliver thank you for make sure it arrive at my doorstep |
| 1471 |
negative |
unite really need to get its act together really disappoint in our change of flight delay flight etc |
| 1472 |
negative |
unitedrebooked to oma miles from my destination spotty customer service i get staff stressors but come on this be your business |
| 1473 |
neutral |
unite why have airlines always tell us they can not open a cabin door once it have be close this plane have do it time tonight |
| 1474 |
positive |
unite look for a reason to travel quote http tcogguigtz |
| 1475 |
negative |
unite i can not find any late flight even flight be there other airports that would have an overnight flight |
| 1476 |
negative |
unite thank for the vague can response that do not address the issue |
| 1477 |
positive |
unite thank you |
| 1478 |
negative |
unite that be not good enough for all of us affect by the awful organization and time and have now be set back |
| 1479 |
negative |
unite otis in the baggage claim by bay not at all happy but not nearly as piss |
| 1480 |
negative |
unite why be my time less important to you strandusindenver hourandtenminutedelay flightfail |
| 1481 |
negative |
unite airlines you kid bagage lose this morning from ny to washington and still no trace badservice |
| 1482 |
negative |
unite i do it take about an hour and a half though |
| 1483 |
negative |
unite why have you never hold a plane for me hourdelay multipledooropeningandclosing dangerofgettingsnowedin |
| 1484 |
negative |
unite i do but i get nothing from it just dissapointment |
| 1485 |
negative |
unite where be my fuck bag where the fuck be my fuck bag tell me now or give me a number to call a human sanm |
| 1486 |
positive |
unite i be sincerely thank the pilot of flight of brave the snow and get me home amongst many other cancel flightlations |
| 1487 |
negative |
unite make it to the gate at and they would not let us on http tcoxatoxbnsfa |
| 1488 |
negative |
unite time to give up my k status and switch to delta you be so terrible i can not even describe |
| 1489 |
positive |
unite thank lol ua will wait for us per flightaware same tail number as ua |
| 1490 |
negative |
unite you suck flight delay equipment probs again miss connection by minutes and you will not let us on even though it be at the gate |
| 1491 |
negative |
unite now go in min wait for other plane to vacate gate findanothergate |
| 1492 |
negative |
unite flight be hrs delay so far bc of late flight crew now we be literally wait while they have dinner acc to honest gate agent |
| 1493 |
negative |
unite many people on ua be go to miss connections due to long wait time in sfo tarmac seriously you can not find an empty gate |
| 1494 |
negative |
unite you be try to solve problem of your own make charge for check luggage force check at gate brilliant |
| 1495 |
negative |
unite we have be wait min for a gate at sfo yet so many of them be free your excellence in operational efficiency be show |
| 1496 |
negative |
unite delay due to customer service huh http tcoxltvzst |
| 1497 |
negative |
unite what about the poor customer service at checkin at kansas kci that be it |
| 1498 |
negative |
unite except all of that delay the flight anyway |
| 1499 |
negative |
unite maybe find a different gate ua |
| 1500 |
negative |
unite i send a message it be very irresponsible that my suitcase can not be find this be truly worst service ever fedup disastrous |
| 1501 |
negative |
unite land in den on time stick wait for gate for min maybe an update would be a good idea capt |
| 1502 |
negative |
unite want to point out that not one unite crew have be sympathetic question unanswered mileageplus be start to look like a joke |
| 1503 |
negative |
unite can we get an explanation on why ua from sof paulo to houston have be delay now we be hear from crew about cancel flightlations |
| 1504 |
negative |
unite why be flight ewr to mco cancel flightled for tomorrow and what do i do to rebook ask for a relative |
| 1505 |
neutral |
unite can you tell me jet airways award availability |
| 1506 |
negative |
unite i understand the intent be not to inconvenience but catch a cab back to the airport to show them wet clothe be not an option |
| 1507 |
neutral |
unite what be the chance of my flight to ewr from pit be cancel flight tomorrow |
| 1508 |
neutral |
unite baftz rcvd promo if i book flight silver status would be extend it be not do not have flier that be send do not think id need |
| 1509 |
negative |
unite wife land in dc hrs ago luggage do not be tell it would b deliveredhotel by pm it be now pm no luggage ua |
| 1510 |
neutral |
unite on a flight at tomorrow |
| 1511 |
negative |
unite not sure why the people in row that pay for a premium seat can not use their overhead space http tcoiskihge |
| 1512 |
negative |
unite be so cheap they could not afford to run the ac on ua they take pressure cooker to a new level cheap worstairline |
| 1513 |
negative |
unite why be it that sundays when my husband travel to chicago he be stick at tarmac miss connect flight always |
| 1514 |
negative |
unite well i can tell you that your customer service at rdu airport be horrific but be exception at ofhare in chicago |
| 1515 |
negative |
unite sit on ual a comedy of errors ual be incompetent |
| 1516 |
negative |
unite on ua tonight and tell delay due to late flight crew no idea where crew come from your staff unhelpful any ideas |
| 1517 |
negative |
unite take a look at status of sit at ord this be not cool yo |
| 1518 |
positive |
unite bummer but thank you for the quick response |
| 1519 |
negative |
unite i do not have time to take my wet clothessuit back to the airport and be not go to pay for another cab to do so |
| 1520 |
negative |
unite do not realize my bag content be wet until i get to my hotel send my suitshirts out to be dry clean mtgs start tomorrow |
| 1521 |
negative |
unite you load our plane at ord know pilot be hrs late flight then discover plane need to be fuel wtf unite incompetent |
| 1522 |
negative |
unite resolve and i be sick and tire of wait on you i want my refund and i would like to speak to someone about it |
| 1523 |
negative |
unite i be really glad i just wait on the phone for over an hour to be send to a voicemail your customer service suck nothing have be |
| 1524 |
negative |
unite you just cause a riot on the airplane never see anything like this |
| 1525 |
negative |
unite instead of send inaccurate email about delay every min just say we will get you there when we get you there |
| 1526 |
negative |
unite so glad i have be wait for hour and minutes and i have be transfer time without resolve anything worst service ever |
| 1527 |
negative |
unite we still need help hang up on twice customer service rep say there be no way to help between the gate rep and phone rep |
| 1528 |
positive |
unite they let us know in advance of the reboot yes thank for the attentiveness |
| 1529 |
negative |
unite lol too little too late flight |
| 1530 |
negative |
unite yes bag come hr after i arrive at baggage claim awful experience on the grind at bhm |
| 1531 |
negative |
unite fernheinig your delay be due to your own make we have now be back to the gate multiple time maybe take accountability |
| 1532 |
negative |
unite why do i have to give up my leg room so these people not in my row can fill the bin pls start charge http tconytuxfqf |
| 1533 |
negative |
unite please tell clt flight need a gate wait now for mins |
| 1534 |
negative |
unite why do you load us in this fly sardine can if you know the pilot be hours late flight incompetent beyond belief |
| 1535 |
neutral |
unite book ewrfll in first for two on let us see how you compare to the garbage americanair first class have become |
| 1536 |
negative |
unite your seat be god awful |
| 1537 |
negative |
unite good try but southwestair get her here safer and sooner |
| 1538 |
positive |
unite want to compliment ur phone agent jeanette for reflight book problems rdu to sea thru sfo after connect flight thru ewr be cancel flightled |
| 1539 |
negative |
unite hour min delay so far would love to round to hours to just go to bed |
| 1540 |
neutral |
unite educate bohol be a c wall volunteer staff i can help the kid or buy a plane ticket i can not do both can you help |
| 1541 |
neutral |
unite i need to get from albuquerque nm usa to cebu philippines i be provide educational help for kid can you help me |
| 1542 |
negative |
unite i be on ua and my direct tv be not work how do i avoid this in future |
| 1543 |
negative |
unite be truly the drink uncle of board do not believe gate agent that overhead be full do not reserve aisle http tcocdzhtydak |
| 1544 |
negative |
unite i sure will |
| 1545 |
neutral |
unite on the plane i be thoughtful enough to ask for it and get it there be prob others that also deserve it |
| 1546 |
negative |
unite any options to cos tonight do not look like ua will make it in time for ua should i reserve a hotel room |
| 1547 |
negative |
unite appreciate but in this case we wait an extra minutes for a lose mechanic to fax the log fax like in the s |
| 1548 |
neutral |
unite sof to delta for come in clutch and finally take me home |
| 1549 |
negative |
unite customer service suck they hang up after wait an hour and talk for minutes |
| 1550 |
negative |
unite jp dm message who can not get a dm through to unite |
| 1551 |
negative |
unite strike again why board anyone if there be something wrong with the plane common sense |
| 1552 |
negative |
unite thank for the miserable trip gnv fsd on |
| 1553 |
negative |
unite miss ktm flight due to ur cancel flightlation mike supervisor disgust now day late flight no apology or upgrade offer to lhr from ord |
| 1554 |
neutral |
unite leave my ipad on mco iad flight how long to hear back once claim submit ty |
| 1555 |
positive |
unite social media team be on point on oscarnight |
| 1556 |
negative |
unite always happy to start my life with my new wife with a hr travel delay due to maintenece and it would appear incompetence |
| 1557 |
negative |
unite be the airline of the oscars but do not carry abc on direct tv fail now i can not watch the oscars unite |
| 1558 |
negative |
unite this be it last time i fly unitedairlines you screw up every trip now will be stick in ord and miss work |
| 1559 |
neutral |
unite do not know that buy a seat in first class be just a request to sit in first class very interest |
| 1560 |
negative |
unite i understand the intention but it pal in comparison to a day of lose wag for both my wife and i because of the delay |
| 1561 |
negative |
unite i need help with a miss bag |
| 1562 |
negative |
unite i be but i have give up |
| 1563 |
neutral |
unite can i get on a stand by list from ase to ord i be the only poor person in aspen that be why i be ask for standby on twitter |
| 1564 |
negative |
unite you change my entire flight plan for vacation and now i will be there alone a day and night early with nowhere to stay help |
| 1565 |
negative |
unite ua head back to gate bc improper load if ur pack us to the gills should at least take care to load bag expect comp |
| 1566 |
negative |
unite be the worst airlines sit on the plane at houstonbush airport now for an hour and a half wait for late flight passengers |
| 1567 |
negative |
unite might possibly have the worst service on the planet |
| 1568 |
negative |
unite deceptive market practice promise me if i book flight i would retain my status now they be not grant neverflyunited |
| 1569 |
negative |
unite hey so many time change for ua we go tonight or what mia ewr |
| 1570 |
negative |
unite and that it would be send on the next flight to haydensteamboat hdn from denver so i be hop its on there |
| 1571 |
negative |
unite and pick it up and just bring it on the shuttle when i go to double check on that they say it be still on the concourse |
| 1572 |
negative |
unite i honestly could not tell you all i know be that originally we be go to have it bring in from the concourse |
| 1573 |
negative |
unite miss a day of vacation to see my husband because of this delay but stuff happen and i get that just wish it be handle better |
| 1574 |
negative |
unite ua have now have different departure time wtf make up your mind |
| 1575 |
negative |
unite thank for make everyone wait in the dark for an hour while newark try to figure out which gate to go to incompetence |
| 1576 |
positive |
unite thank you for follow up |
| 1577 |
positive |
unite claudia in iah terminal b travel assistance have me all set great service thank you |
| 1578 |
neutral |
unite be it possible to add a know traveler number to my ticket after flight book problems |
| 1579 |
negative |
unite why do not my daughter book with my gold member miles get on the upgrade list for her flight tomorrow |
| 1580 |
neutral |
unite if an award be no longer show available could it possible become available again |
| 1581 |
neutral |
unite flight to dfw from iad cancel flightled for mechanical can i get rental car to mdtmy origin |
| 1582 |
neutral |
unite can you help me get from iah to sfo earlier tonight |
| 1583 |
negative |
unite be so on point for of my flight this past week but this last one really suck shit |
| 1584 |
negative |
unite and here i think american be bad horrible service over min late flight no excuse |
| 1585 |
negative |
unite ua iah sjo be delay by like hours crazy |
| 1586 |
negative |
unite i do not know my flight detail bc i need to explore some options which i be unable to do bc the site will not let meseems to be ongoing |
| 1587 |
negative |
unite how about free wifi when your flight delay only mins allow |
| 1588 |
neutral |
unite i do they tell us the wrong carousel number |
| 1589 |
neutral |
unite no thank |
| 1590 |
negative |
unite cdglas hours and my luggage be in sfo i have be wear the same clothe for hours thank you flythefriendlyskies |
| 1591 |
negative |
unite this airline be a joke my friends be trap in houston since be sit and have no flight in sight unitedworstever trappedhouston |
| 1592 |
negative |
unite why do you hate your passengers |
| 1593 |
negative |
unite how can a plane that have be sit in a hanger all day have numerous mechanical problems do not anyone actually do maintenance |
| 1594 |
negative |
unite in the future when delay cause hour wait sleep night in airport ensure seat choice for replacement flight would be good |
| 1595 |
negative |
unite be my flight delay it keep change between delay and not if delay be checkin time late flightr http tcontuixdbyr |
| 1596 |
negative |
unite what a long day of delay please get us to dallas tonight finger cross winterstorm whichisworsedenordfw |
| 1597 |
negative |
unite how be it that all my flight time be change without any official notification almost miss my flight this morning not cool |
| 1598 |
negative |
unite they have record of it be at denver on the concourse prior to me gettin on the shuttle i just want to confirm its location |
| 1599 |
neutral |
unite lax sunrise ual laxjfk |
| 1600 |
neutral |
unite would be on the next flight to haydensteamboat |
| 1601 |
negative |
unite we need to be at steamboat for a meet by pm so we take a shuttle the unite customer service people say the bag would be on |
| 1602 |
negative |
unite there be no good word for describe how angry and piss off of a customer you have make me |
| 1603 |
negative |
unite late flight and be huge step towards decline in service and your agents not all be as arrogant as ever unitedairlines |
| 1604 |
positive |
unite denver baggage handlers you totally impress us today our lungs barely make the run to connect but our bag have no problem den |
| 1605 |
negative |
unite flight to newark stick in the runway about to miss my connection and they be just sorry for my inconvenience |
| 1606 |
negative |
unite false |
| 1607 |
negative |
unite sit on the runway in newark they will not let the plane to a gate my connection board in minute unite hat us all |
| 1608 |
positive |
unite thank it be my first time in a unite lounge and felt welcome |
| 1609 |
negative |
unite all other ana ticket holders get to use the lounge too but not us because unite book us grumpykim |
| 1610 |
neutral |
unite good even ua can you assist with an issue via dm |
| 1611 |
negative |
unite never have a flight delay an hour due to an unbalance load and more delay at flylaxairport great job idiots |
| 1612 |
negative |
unite failure in unitedairlines |
| 1613 |
positive |
unite can cancel flight my flight anytime if this be where they keep me for the night http tcoavrtowtyzk |
| 1614 |
negative |
unite you guy suck delay to get out of ers and do not even have curtesy to let me know unitedairlines |
| 1615 |
negative |
unite unfortunately have a bad experience fly with you on saturday inpolite crew bad delay |
| 1616 |
negative |
unite seriously min on the plane at bhm and now min in baggage and still no bag worstairlineever |
| 1617 |
positive |
unite thank for update me about the hour delay the exact second i get to atl |
| 1618 |
negative |
unite but we be on all nippon now book by unite to replace the one we miss |
| 1619 |
negative |
unite what be this subtlety gate change be you kid with me |
| 1620 |
negative |
unite be good yr friendly sky relationship day agent tell me i be only canadian and thus not good enough for military preboard |
| 1621 |
negative |
unite yes be try to upgrade my seat now there be no available spot |
| 1622 |
negative |
unite rikrik what make you come to this can we help you with anything jp inconvience |
| 1623 |
neutral |
unite rikrik what make you come to this can we help you with anything jp free ticket for the i convince |
| 1624 |
negative |
unite rikrik what make you come to this can we help you with anything jp the service just have not be great |
| 1625 |
negative |
unite i think not i be not fly you again if i can help it |
| 1626 |
positive |
unite resolve over hour of work on grind somehow the system reset itself during takeoff i appreciate the quick responseservice |
| 1627 |
negative |
unite always a fucken nightmare with your airline fail lazy alwayslate flight worstairlineever |
| 1628 |
negative |
unite we be tell when we check in as soon as we be allow to that there be no other seat available on the plane except middle |
| 1629 |
negative |
unite everytime i fly ur airline i hate you even more thank for the terrible service on flight |
| 1630 |
negative |
unite really be bump down from gold status ask to pay to keep it and get fewer miles how be that worth it |
| 1631 |
negative |
unite you always surprise me with the awfulness of your airline you guy suck worst |
| 1632 |
negative |
unite that i would get on early enough to not have to green tag but no go if not for otis i would be still sit at ord |
| 1633 |
positive |
unite and to add to my earlier tweet this be my daughters th bday present thank you for the hard work and make it happen |
| 1634 |
positive |
unite you have a guy name otis at ord that know what customerservice be he be able to get my bag to me i upgrade just to be sure |
| 1635 |
negative |
unite lpdstock tweet bots obviously do not get sarcasm make computers more and more like real people |
| 1636 |
positive |
unite you all do a wonderful job today get my wife daughter and myself from pgh to orlando after out flight be delay luggage and all |
| 1637 |
negative |
unite customer service what be that |
| 1638 |
negative |
unite overflight book problems plan depart delay return for more quick fix break out attitudycustomer service worstairline |
| 1639 |
neutral |
unite jeffsmisek robertfor fiorettindward garciachicago faa invest near miss on ofhare runway last wk http tcojvjzzaa |
| 1640 |
negative |
unite pay for a cab back to the airport to show baggage dept my wet shirt and suit be not a viable option nd time this have happen |
| 1641 |
negative |
unite that be what you have say for years you be lose customers |
| 1642 |
neutral |
unite i be ua elite gold and have a ua chase pres plus credit card how many eqm s do i need to get platinum elite |
| 1643 |
negative |
unite once again your lack of customer centricity us astound |
| 1644 |
negative |
unite now this http tcouygewnosr |
| 1645 |
negative |
unite would be nice if staralliance partner ticket that do not provide full pqm credit be more obvious before purchase lose miles |
| 1646 |
positive |
unite nope even better there be seat and due to w b first to raise hand get to move up i be not fast enough |
| 1647 |
negative |
unite now maintenance issue with flight and more issue with passengers that will miss connections need to get off |
| 1648 |
positive |
unite look at this beauty dc unite airlines hope you like this beauty http tconsacfqcdq |
| 1649 |
negative |
unite seriously what be with the slow wifi on this flight if the speed be go to change for the worse then the price should not go up |
| 1650 |
negative |
unite hours gate and plan late flightr still not an update explanation or apology to be have worstairlineever unitedairlines |
| 1651 |
negative |
unite your gate attendant have some snobby remark your customer service be like play poker with my sisters kid |
| 1652 |
negative |
unite poor cabin luggage service on ua to bos i be force to check in even when there be empty space for bag in the overhead |
| 1653 |
neutral |
unite when i click that link it want my flight info i have not book a flight yet i read you waive fee for military it this true |
| 1654 |
negative |
unite no we still have not hear anything from anyone at unite or the erieairport |
| 1655 |
negative |
unite every time i search a flight your site log me out and give error message about to book on a different airline and cancel flight my card |
| 1656 |
negative |
unite so the last seg of my flight from denver den to haydensteamboat hdn for be get cancel flightled and i need help find my luggage |
| 1657 |
negative |
unite hours late flightr and i be sit on another plane wait to leave i think a credit be in order for this terrible service |
| 1658 |
neutral |
unite i will let you know week after next when i do another coastcoast rt again |
| 1659 |
negative |
unite we wait min for our bag after a min flight nomorecheckedbags |
| 1660 |
negative |
unite now let there also pls be inflight live tv on ua denewr so i can watch the oscars |
| 1661 |
negative |
unite have cancel flight arrival into shv tonight the st departure flight on mon feb rd check with your airline for flight status |
| 1662 |
positive |
unite it be such a lovely part of this long day attendants on ua most ua be beyond exceptional today givethoseladiesraise |
| 1663 |
neutral |
unite open seat in st class on ua way to honor your upgrade policy for freq flyers andor honor an employee with an upgrade |
| 1664 |
positive |
unite i trust you enough to put my coat in my check bag |
| 1665 |
negative |
unite yes i have they be unsure when it would comethis have never happen on any airline and my first time with unite disappoint |
| 1666 |
negative |
unite of course but interest how unite do not seem to have a good sense on what be happen with flight |
| 1667 |
negative |
unite push five hours and my time be worth nothing to you reflight book problems not an option unfortunately |
| 1668 |
positive |
unite finally make it to rep who solve my problem |
| 1669 |
negative |
unite you guy be complete ass |
| 1670 |
positive |
unite thank gate agent extraordinaire seau fong for help me get rebooked out of boise and hopefully home to nyc sometime tonight |
| 1671 |
negative |
unite why be your agents work so slowly to rebook people who be on ua we have all waste an entire day at stt |
| 1672 |
positive |
unite thank you all for be an amaze airline who know how to treat their customers you guy rock |
| 1673 |
neutral |
unite you friend s flt from ase to denver be cancel flightled for tomorrow can you help with rebook |
| 1674 |
negative |
unite plane come in with break seat rather than fix it they put a break sign on it and separate me from my kid |
| 1675 |
negative |
unite worst fly experience ever and they try to blame it on atc i watch them load bag for min after board min late flight |
| 1676 |
neutral |
unite use to still do let you listen to flight radio i often do interest to me tcmparty cek daysofoscar |
| 1677 |
positive |
unite go to customer service kiosk and they be able to help out still thank for follow up |
| 1678 |
negative |
unite have you read your own same day travel change policy |
| 1679 |
negative |
unite your bw literally the smallest seat i have ever have my dad get stick in the tiny bathroom ad well disspointed premierk |
| 1680 |
neutral |
unite and we get zero vouchers for hotel or cab i expect some serious mileage credit |
| 1681 |
positive |
unite nope all set thx for check |
| 1682 |
neutral |
unite the plane |
| 1683 |
negative |
unite my flight be already cancel flightled this morning because of a snow storm in denver and now i be in dc wait for a pilot to get on |
| 1684 |
negative |
unite still suck i do not understand why you have two cust service agents for a long line at houston international b gate unitedsucks |
| 1685 |
negative |
unite the most frustrate fly experience one continuous i dunno what time you will leave today dunno that be code for |
| 1686 |
positive |
unite on denver ap gate b destination santa fe agent ashley do an amaze job in the face of an angry traveler kudos |
| 1687 |
negative |
unite have an unite flight ever be on time americanisbetter |
| 1688 |
negative |
unite i would rather spend two days in the back seat of a volkswagen than two hours on your plane disgruntle whatacluster |
| 1689 |
negative |
unite my flight be suppose to depart to boston at and now it be depart at due to issue with find a pilot thank a lot |
| 1690 |
negative |
unite i suppose your customers enjoy scream toddlers then not my problem if someone complain |
| 1691 |
negative |
unite you could give me free flight for life and i would still choose to purchase my ticket from a competitor |
| 1692 |
negative |
unite the first time i fly unite be horrible think i would give you a second chance there will not be a third disgruntle |
| 1693 |
negative |
unite flight from san fransico to jfk be evacuate why |
| 1694 |
negative |
unite out of jackson wyoming delay by no pilot full toilets deplane ndary to mechanical fail cancel flightled flight pending |
| 1695 |
negative |
unite be by far the worst airline i have ever have the misfortune of fly with in all the countries i have fly to it be outrageous |
| 1696 |
negative |
unite i want my bag off flight what do i do now |
| 1697 |
negative |
unite thank for cause us to miss our connection and now a hour delay flydeltanexttime |
| 1698 |
neutral |
unite i do not see where it talk about military baggage fee can you please guide me thank |
| 1699 |
negative |
unite i hope you lose the next govt contract |
| 1700 |
negative |
unite lose my bag and there be a flight from chi to eri that land over hrs ago yet still have zero update unitedairlinessux |
| 1701 |
negative |
unite i will just send my confirmation number when i get home safe and sound this be why i pay so expensive service to you |
| 1702 |
negative |
unite the bag be in a state that i do not travel to and the airports do not fly to each other look like it will never show |
| 1703 |
negative |
unite ridiculous i have to be refund whenever i get at my final destination or not |
| 1704 |
negative |
unite stay more than h travel ans sleep on the airports floor |
| 1705 |
negative |
unite seriously ua delay because of the copilot be not here for hours and he be only fly from raleigh disappoint |
| 1706 |
negative |
unite seriously this be just complete bs |
| 1707 |
negative |
unite we have be wait for over an hour for our luggage what give |
| 1708 |
negative |
unite the costumer service here at denver intl airport be ridiculous bad |
| 1709 |
negative |
unite lie to my face at the gate about upgrade thank badservice unitedsucks |
| 1710 |
negative |
unite i have proof that my situation now be due to company mistake |
| 1711 |
negative |
unite ouch not fair |
| 1712 |
negative |
unite be synonymous to with rude and cheap you really do not know how to value the customer |
| 1713 |
negative |
unite i have to go back home i have to use what the company have available but it be unfair to stay more than h travel |
| 1714 |
negative |
unite if i miss the oscars i will never fly unite again |
| 1715 |
negative |
unite be the stingiest airline nobody should model after them ptfo cheap bastards stingy |
| 1716 |
negative |
unite flight delay again every time maintenance issue |
| 1717 |
positive |
unite i should be fine they automatically change my connect flight for me so i would not miss it a work |
| 1718 |
negative |
unite yes a ride home would be perfect a fete one would assume possible after charge for a domestic flight ps we deplane |
| 1719 |
neutral |
unite i will be call tomorrow |
| 1720 |
negative |
unite and i be deny an upgrade because of cater issue poorservice |
| 1721 |
negative |
unite excite to barrel through the sky at mph on a ton piece of metal operate by a company that can not get their tiny tvs to work |
| 1722 |
negative |
unite hear about the vouchermiles credit for cancel flight my international flight yesterday but i do not get an email |
| 1723 |
negative |
unite maybe do not play the video about how your flight be outfit w wifi on the flight where wifi be not work |
| 1724 |
negative |
unite on line baggage system complete rubbish bag miss days no meaningful information |
| 1725 |
neutral |
unite do you still have flat tire policy shuttle break down on way to ord will probably miss the pm to cle help please |
| 1726 |
negative |
unite thank just be able to do it on the app myself still not customer service to be see in yyz |
| 1727 |
positive |
unite thx off the response finally get through the min wait and talk to someone |
| 1728 |
negative |
unite so unhelpful http tcovbfieoqjc |
| 1729 |
negative |
unite i would take the voucher you offer for miscount the of seat on your plane but that mean i would have to fly you again |
| 1730 |
negative |
unite of first seat open on ua no upgrade process gate agents yyz say their too busy not cool http tcokpyhckal |
| 1731 |
negative |
unite rayja fly to las vegas out of chicago flight be late flight and no announcement have be make |
| 1732 |
negative |
unite i believe it be cancel flight yesterday i guess go back to no notification from unite about cancel flightlation |
| 1733 |
negative |
unite in case you be read this ua right now d so many oversized carryons take up too much room enforce your rule |
| 1734 |
negative |
unite be an airline where you pay extra to get a better seat but by the time you board your overbooked flight there be no overhead space |
| 1735 |
neutral |
unite okay just request to follow |
| 1736 |
positive |
unite thx just dm d conf s mqxc mpwnc any help appreciate |
| 1737 |
neutral |
unite make sure you take care of lsusoftball team lsuquinlanduhon team we be |
| 1738 |
negative |
unite delay hrs flight pitiad finally board the plane sit half hour crew be at their hrs limit we deplane unacceptable |
| 1739 |
negative |
unite stick in yyz because staff take a break not happy k |
| 1740 |
negative |
unite personal device entertainment system be great but with app crash every mins i be glad it be free for now |
| 1741 |
negative |
unite pls stop send texts every mins say my flight be delay another minsit be be hrs i usually defend you but this be lame |
| 1742 |
negative |
unite agent you should use the bathroom before board toilets onboard be full oh you can expect a strongly word email funited |
| 1743 |
negative |
unite should hire extra customer service reps minute wait time to ask one question i would rather just fly another airline thank |
| 1744 |
negative |
unite unite flight ua after two delay just cancel flightled no explanation no more flight to norfolk that be not book rent a car |
| 1745 |
negative |
unite i will try it mileage program have historically be a lifeline for us worldhungry travelers of moderate mean |
| 1746 |
negative |
unite any way you can help me find a flight to las stick in dia sit on plane hrs now be wait an hour for an update |
| 1747 |
negative |
unite minute wait time to help with a cancel flightled flight help a guy out |
| 1748 |
negative |
unite i be rebooked but have to take bus from portland maine to boston tell unite do not cover the charge |
| 1749 |
neutral |
unite there be a sector whereby it say in both bag no bag allowance at all in international flight |
| 1750 |
negative |
unite you be do so well until the phlsfo flight yesterday major miss unfriendly premier cabin crew baggage cluster at sfo |
| 1751 |
negative |
unite your baggage track system be worthless it tell me nothing about where the bag be much less what your plan be to get it to me |
| 1752 |
negative |
unite be offer to reroute my sfo flight to lax might be geography class time |
| 1753 |
negative |
unite thank you for let me downmy luggage be still in denver but i be in phl neveragain flyingwithus disappoint lostacustomer |
| 1754 |
negative |
unite can you get me on the delay flight to ewr out of yyz at no customer service to be find in airport |
| 1755 |
negative |
unite flight ua after two delay just cancel flightled and no more flight to norfolk that be not book rent a car |
| 1756 |
negative |
unite thank for have no one to pilot my last two flight and all but strand me in houston tonight airlines be the absolute worst |
| 1757 |
negative |
unite so disgust and disappoint with unite airlines luggage policies and attitude toward musicians unacceptable |
| 1758 |
negative |
unite miss my amaze us bank work conference not ok what do i do now |
| 1759 |
negative |
unite freeze line on flight not continue due to passenger comfort not ok sit on the plane as long as a flight to vegas would |
| 1760 |
negative |
unite my last call your customer service agent call me back as he be stick on hold to air canada just hope he be book me a flight |
| 1761 |
negative |
unite you leave my bag in houston last night it be freeze cold in memphis any idea on when i will see it off again tomorrow |
| 1762 |
positive |
unite this be why i fly southwestair never have any issue |
| 1763 |
negative |
unite have terrible customer service do not feel the need to notify its customers when their flight be delay |
| 1764 |
negative |
unite i have try and you have fail still no wifi ever last row in the middle and i fly every week thank for nothing |
| 1765 |
positive |
unite great flight into pvd smallest plane i have ever be on and smoothest land ever |
| 1766 |
negative |
unite try to check in for tomorrow s flight website keep time out what be up |
| 1767 |
negative |
unite yes computer would allow me to get to san diego quick but customer service will not help say can not rebook http tcokcvubuyexc |
| 1768 |
negative |
unite say we have a weather delay in yxe this morning the weather do not affect any other airline ua http tcojdvktcqx |
| 1769 |
neutral |
unite do you have bereavement discount on airfare as my grandfather just pass and need to attend his funeral this week |
| 1770 |
negative |
unite it be cancel flightled none of the passengers be notify complete violation of travelers right aerocivilcol |
| 1771 |
negative |
unite thank for ruin my vacation for have poorly maintain aircrafts that can not fly safely out of stt ua cancel flightledflight |
| 1772 |
neutral |
unite in fact he receive my board pass |
| 1773 |
neutral |
unite lmuschel he be travel with me on a sep reservation number fkxb |
| 1774 |
negative |
unite that be not something we like to hear hopefully our staff can resolve have you on your way as soon as possible ml still not resolve |
| 1775 |
neutral |
unite you must follow me in order for me to send you a direct message if that be what you mean |
| 1776 |
neutral |
unite i do not know what dm the confirmation number mean |
| 1777 |
negative |
unite wait for ewrord delay mins might miss ordywg at pm ct any room on ordywg in case i miss connex |
| 1778 |
neutral |
unite what do dm the confirmation mean |
| 1779 |
negative |
unite well now finally on board hopefully we take off this time and quickly well over an hour delay |
| 1780 |
negative |
unite i miss my connection already then i miss the next flight they put me on now i be go to lax instead of hawaii |
| 1781 |
negative |
unite reservation be make last july i want to know why i be not reseat this only happen on international itineraries |
| 1782 |
negative |
unite line full of worry customers and guy at desk say so sorry you will have to take care of your problems late flightr i do not have time |
| 1783 |
negative |
unite there must be people wait in line for customer service at den to deal with flight cancel flightations |
| 1784 |
negative |
unite american never have my bag apparently unite never switch them over have to go back to unite baggage service |
| 1785 |
negative |
unite unacceptable be min late flight for a miss screw our flight to tucson leave before we even land |
| 1786 |
negative |
unite cmh gate staff a disaster overbooked no volunteer no board min late flight try to figure out issue bringbackrealstaff |
| 1787 |
negative |
unite wait half an hour for my check bag at ewr that be priority disappoint usually you guy be good |
| 1788 |
negative |
unite be your earn so low that checkin people have to also be on tarmac load bag jan |
| 1789 |
negative |
unite thank you for dishonor my upgrade and put me in a seat i do not want all while not even notify me great k service |
| 1790 |
negative |
unite you guy be gay |
| 1791 |
negative |
unite the emailscalls over the past months about flight change be helpful wish you would have send them on the cancel flightlation yesterday |
| 1792 |
negative |
unite so they change depart from to pm it be now pm the capt just get off the plane to find a smoothie pm my ass |
| 1793 |
positive |
unite thank so much my passport be recover |
| 1794 |
negative |
unite thank for nothing no atlanta lounge your ap say no sure nothing at terminal t http tcotfjfmshak |
| 1795 |
neutral |
unite no thank you |
| 1796 |
negative |
unite tick tock tick tock it be rapidly approach the next dream departure of pm when be the next fantasy departure time |
| 1797 |
negative |
unite it would make my day if i could take a flight on your airline without any hiccup on your end train your employees to communicate |
| 1798 |
negative |
unite a baby shit its pant half way through my flight and it smell like shit what be you go to do about this |
| 1799 |
negative |
unite you because me to miss my flight tell me it already leave when it have not no empathy from gate staff or crew no apology really |
| 1800 |
negative |
unite reschedule my return flight from japan uh why try to call unitedairlines customerservice min wait fun |
| 1801 |
negative |
unite be by far the worst airline ever |
| 1802 |
negative |
unite no rebooked with american and unite say they would transfer our bag to them |
| 1803 |
negative |
unite i be appal at your lack of communication during our awful journey on ewr to bos hr delay need to be explain better |
| 1804 |
negative |
unite i be dming my info and no be assist my flight home leave before m first flight have even land |
| 1805 |
negative |
unite boston be all self service swipe yr own board pass at gate most difficult tag your own bag not easy improvetheprocess |
| 1806 |
neutral |
unite name correct on original confirmation but spell wrong on checkin reminder first name and mi run together because for concern |
| 1807 |
negative |
unite more people would catch their flight if your attendants have more help |
| 1808 |
negative |
unite no consistency denver agents say no standby with check baggage cite faa your website policy say otherwise timeswitch |
| 1809 |
negative |
only biz days calendar to respond to my inquiry unite i hope your standards be universally adopt badcustomerservice |
| 1810 |
negative |
unite thank but why do this occur you guy have hours extra to get my bag on due to your delay so that be hours you have fail |
| 1811 |
negative |
unite so many delay today what be up with that hop my pm flight board soon unite premierk |
| 1812 |
negative |
unite your website be fuck up now instead of a flight i should have have yesterday it be today thank |
| 1813 |
negative |
unite call back and i have be on hold what be the issue i have a confirmation number and an email that show how much i have pay |
| 1814 |
negative |
unite i be not sure how you can help your flight experience be terrible plan be dirty and staff be rude start over perhaps |
| 1815 |
negative |
unite check in and it be still say i have not pay i have call back twice be on hold for minutes then they answer and hang up i |
| 1816 |
negative |
unite hold for minutes finally get someone and they retake my form of payment and confirm that my reservation be set i try to |
| 1817 |
neutral |
unite welcome to our world that be a snow world today goosebayairport goose bay labrador canada http tcokixrnk |
| 1818 |
negative |
unite i buy a ticket yesterday and receive a confirmation try to check in and they say i have not pay for it so i call be on |
| 1819 |
negative |
unite delay because of salt on the floor from previous passengers the of just just want to fly do not care about our shoe ua |
| 1820 |
negative |
unite czamkoff it be all about profit and they do not really give a damn about pay customers greed |
| 1821 |
negative |
unite i unfortunately do not get her name she be not nice |
| 1822 |
negative |
unite what do you do with my seat international connection seriously |
| 1823 |
positive |
unite thank just get on a couple of minutes ago great service on flight btw please pass it to the team on that flight |
| 1824 |
negative |
unite my bag be lose and i can not get ahold of anyone that can help |
| 1825 |
negative |
unite then you delete my return ticket to europe and blame me for the now show this airline be a joke time this happen now time |
| 1826 |
negative |
unite when my unite flight arrive late flight and i be tell to rebook my connect unite flight you characterize that as a no show |
| 1827 |
positive |
unite your agents and service on my weekend trip have be amaze thank you |
| 1828 |
negative |
unite never fly unite again worst experience ever |
| 1829 |
negative |
unite tiffanyandco ntrustopen ah so that be where the fund to fix the break plane upon which i sit for hrs on iah runway go |
| 1830 |
neutral |
unite try that can not figure out where to go to get it |
| 1831 |
negative |
unite can not direct message you you do not follow us i want my luggage please hep |
| 1832 |
neutral |
unite do you get your model |
| 1833 |
negative |
unite flight strand on tarmac in chicago no gate available plane get very hot and uncomfortable |
| 1834 |
negative |
unite we rebooked and disappoint we have to wait a whole day to start our vacation at these fare unite should have top notch service |
| 1835 |
negative |
unite direct message not go through please help |
| 1836 |
neutral |
unite why not charge for nd carryon instead of check bag less jockey for overhead space happier passengers more ontime departures |
| 1837 |
negative |
unite add reservation to ios app do not show up on desktop site when log in and miles can not be redeem for upgrade thru your app |
| 1838 |
negative |
unite i assume that would be for the other people who have be let down by unite what be worse be plane be here but crew can not fly |
| 1839 |
negative |
unite push hours on hold priceless http tcothsldya |
| 1840 |
positive |
unite will do just need to get cvg and my bag too thank |
| 1841 |
negative |
unite read the thread i book st class now seat at e even though unite twtr account confirm eco premium |
| 1842 |
negative |
unite hi there bag id be ua can you update me and explain why be occur when i arrive hours before flight |
| 1843 |
neutral |
unite do not purchase ticket with a unite card give me priority board |
| 1844 |
negative |
unite hi yes need a free hotel stay in honalulu due to hour delayua since we will miss our second flight to kauai |
| 1845 |
negative |
unite so what be the solution |
| 1846 |
negative |
unite be screw with my flight again at cae why do you bother have flight here if they never leave on time or get cancel flight |
| 1847 |
negative |
unite no i need you to have more than agents at check in |
| 1848 |
negative |
unite so this do not work out at all incredibly unfriendly grind staff and false promise over twitter theairhelper |
| 1849 |
positive |
unite we get it thank |
| 1850 |
negative |
unite the so below skilled staff and inadequate system just delete my return from houston to norway shoulder shrug be all you do |
| 1851 |
positive |
unite this be probably the least dependable airline in the western hemisphere unite do not belong in star alliance but skyteam |
| 1852 |
negative |
unite severely under staff at iah |
| 1853 |
positive |
unite amaze hospitality and helpfulness from anthony lastella great staff def fly unite again |
| 1854 |
negative |
unite this hr delay be a vacation buzzkill |
| 1855 |
positive |
unite just touch down in miami not too far off nicely do unite |
| 1856 |
neutral |
unite what be the status of flight bogothouston |
| 1857 |
negative |
unite really enjoy my sunday on hold over hour perhaps a better client experience be need http tcovnckgzxl |
| 1858 |
neutral |
unite be a snowboard boot bag include in the standard check baggage next to the snowboard bag |
| 1859 |
negative |
unite break light mins to get bridge to gate airplane park wrong bathroom not empty last night your airline in last hrs |
| 1860 |
negative |
unite i would appreciate a response regard the pressurization failure on flight you seem to be respond to less serious issue |
| 1861 |
positive |
unite it be very comfortable now wait for our luggage |
| 1862 |
neutral |
unite get ready to book a flight to san juan be wonder do unite waive baggage fee for military personnel thank |
| 1863 |
negative |
unite once again you guy do not let me down a four hour delay to honolulu from houston thank for the train wreck of issue now come |
| 1864 |
positive |
unite thank you |
| 1865 |
positive |
unite finally get through and they be very helpful appreciate it |
| 1866 |
neutral |
unite pls follow for dm |
| 1867 |
neutral |
unite ah that would explain why crew do not seem particularly distress when we point it out it be a little startle at first |
| 1868 |
negative |
unite not for me i be on another ua flight gate down that be hold mins for cnx pax |
| 1869 |
neutral |
unite can you assign seat |
| 1870 |
negative |
unite geiger it look like form the photo that something burst out of your luggage be this correct jh always blame the customer |
| 1871 |
negative |
unite not my luggage |
| 1872 |
negative |
unite it be board time for ua but no crewe |
| 1873 |
neutral |
unite just add one ty |
| 1874 |
positive |
unite thank for the effort i can get the earliest though i will make a complaint for a refund as i be lose one business day tomorrow |
| 1875 |
neutral |
unite pls hold ua for cnx pax frm ua all runners a min hold will save fam frm miscnx pls twitter be watch |
| 1876 |
negative |
unite no way one person be work entire security checkpoint in ewr |
| 1877 |
positive |
unite thank you |
| 1878 |
negative |
unite who author this fiction i just hear on radio we do not even have a jetway secure yet ua cmh http tcotkabtwf |
| 1879 |
negative |
unite so find anything or just show off you do realise that the morning flight that you cancel flightled be more pricey than the even |
| 1880 |
negative |
unite oh i do be still lose your track system stink as do the delivery system |
| 1881 |
negative |
unite feel like a true unite customer stuckon the tarmac in dc for over hrs unitedfail |
| 1882 |
neutral |
unite pls follow for dm |
| 1883 |
negative |
unite leadership count land at last nightdeplaned at minutes of that be wait for the jetway inexcusable |
| 1884 |
negative |
unite i send you a dm as request but have not hear anything can you address the issue i bring up in my dm and explain what happen |
| 1885 |
negative |
unite employeefaceless do not throw them under the bus start with management i be almost a million miler and own my own company |
| 1886 |
negative |
unite you can not say the flight be pull in and depart in mins if board have not even start http tcoikbpgxwi |
| 1887 |
negative |
unite i understand that but why should i pay to change if it be a problem with your plane if it be weather i would understand |
| 1888 |
negative |
unite hours late flightr still no answer stick in houston keep get put on phantom flight that never apeared badcustomerservice |
| 1889 |
negative |
unite you guy be horrible first we get stick in the snow for a hr in ewr now sit in cmh say it could be min for a gate |
| 1890 |
negative |
unite the hotel you send us to would not take the voucher our flight be delay then cancel flightled then delay again hours and count |
| 1891 |
negative |
unite dm d you hrs ago at your request no response to be find just like my bag |
| 1892 |
positive |
unite work out after all thank for your immediate reply |
| 1893 |
negative |
unite two hour delay for a plane that be visible from the airport so far terrible customer service neveragain |
| 1894 |
neutral |
unite it be but we help you with the weight issue take your vouchers and hop on a delta flight instead winwin |
| 1895 |
negative |
unite as if a hour maintenance delay be not enuf you charge me bag as a global service platinum mbr get ur shit together |
| 1896 |
negative |
unite last week we also have maintenance issue and a flat tire another flight last week be cancel flight your track record be the worst |
| 1897 |
negative |
unite this customer service experience will be tweet for quality assurance |
| 1898 |
negative |
unite you should spend all of the money you take for our ticket and update your plan each flight have a maintenance issue |
| 1899 |
neutral |
unite can you put russell daiber on same ticket as well into premium eco appreciate |
| 1900 |
neutral |
unite can you get me to okc from sacramento today dfw be now close |
| 1901 |
negative |
unite any chance you could help rebook my flight cancel flightled |
| 1902 |
neutral |
unite out of curiosity when a flight be arrange be pilot notify there be a lot of pilot have not arrive yet announcements |
| 1903 |
neutral |
unite yes to boston i be go to providence |
| 1904 |
negative |
unite you really need a better system for handle cancel flightled flight http tcoubcoasyws |
| 1905 |
neutral |
unite how be condition in bos today i be in ua everything appear to be in time but i want to check |
| 1906 |
neutral |
unite same day flight |
| 1907 |
negative |
unite it be also inappropriate to lie to passengers to induce them into accept a voucher by tell them you have availability on late flightr |
| 1908 |
negative |
unite give me a direct number i can call regard my lose baggage immediately |
| 1909 |
negative |
unite involuntarily bump your passenger and can not guarantee them another flight for three days |
| 1910 |
negative |
unite please follow faa guidelines regard bump it be not acceptable to give a voucher for an fare when you have |
| 1911 |
negative |
unite i do already rebook and now i will miss my first appointments in london tomorrow morning thank for ruin my trip again |
| 1912 |
negative |
unite our newest delay right now http tcoftlzwtvo |
| 1913 |
negative |
unite if you show available seat you need to honor that i should not spend hr on phone to hear that really there be not seat |
| 1914 |
negative |
unite min on hold try to book award flight because site errors out agents ask for my pin to see platinum availability badbadbad |
| 1915 |
negative |
unite be a joke lot of angry people at iah this be |
| 1916 |
neutral |
unite iep |
| 1917 |
negative |
unite completely unacceptable to seat st class passenger into middle seat in not even premium economy |
| 1918 |
negative |
unite find flight after hrs how be i offer a flight voucher hrs before lose my seat out of neglect then get nothing |
| 1919 |
neutral |
unite dmed you |
| 1920 |
positive |
unite nicole at quito airport take great care of us this week handle lose baggage seat change very professionalnice pat her back |
| 1921 |
neutral |
unite why deice before tax maybe it makestoomuchsense shouldhaveflowndelta unitedsucks delta southwestair americanair |
| 1922 |
neutral |
unite flight cmh to ord just arrive at gate next segment to yvr already board will they hold it |
| 1923 |
negative |
unite right as we think we will take off we stop to get deice why be not this do when the plan be sit out all night |
| 1924 |
negative |
unite two service agents hang up on me the third be able to get me a flight on us air today three call and hours to get a flight |
| 1925 |
negative |
unite delay more and more these days mco iad finger cross i make my connection home to albany unitedk |
| 1926 |
negative |
unite your first class be a joke compare to all the others i have fly do not ask for extra peanuts that be not allow aircanada |
| 1927 |
negative |
unite i have be give a connection with overnight layovers no vouchers last connection not even confirm |
| 1928 |
positive |
unite thank for leave our year old in his own row flight laxiad |
| 1929 |
negative |
unite i would like your baggage damage number as well another great thing from your train staff what be the number please claim time |
| 1930 |
negative |
unite i will put together a very serious email with all the issue that arise on our vacation due to your staff i will post it here |
| 1931 |
negative |
unite thank you for fully board flight this morning before notice we have no pilot fail |
| 1932 |
negative |
unite the long wait be the ice on the cake why do not you fix your reservation system so the confirm do not get change midtravel |
| 1933 |
negative |
unite you guy suck another cancel flight flight every flight with you have an issue |
| 1934 |
neutral |
unite with about people try to get on flight |
| 1935 |
negative |
unite more lie http tcobeqotlnugc |
| 1936 |
negative |
unite they would not let me on real nice of you just love your awesome service and you have people work this customer service line |
| 1937 |
negative |
unite after hour plus delay from washingtondc finally on flight to edinburgh all very tire |
| 1938 |
positive |
unite thank you |
| 1939 |
negative |
unite i do not believe that you do http tcozgqebfk |
| 1940 |
neutral |
unite can you change dkyde to on instead of original reservation be for yesterday but be cancel flightled |
| 1941 |
negative |
unite flight delay by hours lose my wallet have no money to eat or sleep yet your representatives will not help unitedsucks |
| 1942 |
negative |
unite lose loyal customers and mileage plus card holders we could have drive to florida from pa quicker both ways worst trip ever |
| 1943 |
negative |
unite they let us board again but will we fly this time who know shouldhaveflowndelta |
| 1944 |
negative |
unite apparently sleep in b terminal be not the worst situation someone tell other ua passengers they have to sleep at baggage claim |
| 1945 |
negative |
unite why do not you deice while the plane sit there with no one in it for hours or we could just delay |
| 1946 |
negative |
unite fuck you for not care |
| 1947 |
negative |
unite its be five days i be just ask you to clarify your policy on car seat i do not want to have to take this higher up |
| 1948 |
neutral |
unite question be departure time base off eastern central time or the time zone your actually in |
| 1949 |
positive |
very quick ty unite auciello i be sorry to hear this can you please follow and dm me the detail of what transpire jh |
| 1950 |
negative |
unite if you lose my belong then be honest |
| 1951 |
negative |
unite back at the denver airport and ready for round two today ready to get home |
| 1952 |
negative |
unite of course this morning i see a nonstop from iah to sfo but that be not available yesterday unitedhatesusall |
| 1953 |
negative |
unite minutes plus to get through to a two after the first one transfer me to a spanish hotline be unacceptable |
| 1954 |
negative |
unite delta lose my luggage from atl to hdn luggage in denver and say unite will deliver my luggage to hdn airport claim hdndl |
| 1955 |
negative |
unite if unite lose your baggage they will get it to the airport in the country your in and then it disappear |
| 1956 |
neutral |
unite be on nh on unite ticket rerouted to iad due to weather in jfk can you get us home on unite or |
| 1957 |
negative |
unite thank you for waste my time money not only will i now arrive hours late flight to my destination but |
| 1958 |
negative |
unite do not fly unite with check baggage it will never find you |
| 1959 |
negative |
unite why can not you have an englishspanish rep call me so we can locate my bag and resolve this issue |
| 1960 |
negative |
unite why would you overnight my bag wed to an unknown location with a courier company you apparently can not contact |
| 1961 |
negative |
unite hey thank again for help me miss my buddies th bday you guy be really a trashy company shouldhaveflowndelta unitedsucks |
| 1962 |
negative |
unite i have never be more frustrate than my conversations with unite who can not speak spanish to the courier company that have my bag |
| 1963 |
negative |
unite i have never be mislead by a company as many time as i have this week by unite airlines |
| 1964 |
negative |
unite i would never fly unite airlines again |
| 1965 |
negative |
unite i be still in the airport wait for my flight |
| 1966 |
negative |
unite your airline have be tell me that my luggage be one hour away from my destination for days |
| 1967 |
negative |
unite now there be no one to operate the ramp to let us out of the plane in iah wowjust wow |
| 1968 |
positive |
unite just do thank you |
| 1969 |
positive |
unite thank you |
| 1970 |
negative |
unite cancel flight your flight then send you an email say think about your next flight customer outrage http tcokkwiwia |
| 1971 |
negative |
unite do your super computer ots pant lot of cranky people in line at cmh reflight book problems delay checkins of ontime direct flyers |
| 1972 |
negative |
unite you rebooked me to ua after ua be cancel flightled i pay for first class ticket but new seat be e can you please fix |
| 1973 |
neutral |
unite we need a new flight to tucson |
| 1974 |
negative |
unite be your checkin system down i be have trouble check in for a flight that depart in less than hrs |
| 1975 |
negative |
unite fuck you and your close premier access line at ord probably go to miss my flight start treat your customers better |
| 1976 |
negative |
unite good luck with the noenertainmentonhourflights strategy innovation at work hello jetblue http tcohiboavxy |
| 1977 |
negative |
unite no human contact for mths from americanair cust relations or refund dept if ever a problem do you have humans i can talk to |
| 1978 |
negative |
unite you would think you would clean your ramp our jet be stick in the snow in newark this would never happen with delta |
| 1979 |
negative |
unite i would understand if weather be the issue but bc of airline maintenance i have to sleep on an airport floor and lose an entire day |
| 1980 |
positive |
unite i be thank you |
| 1981 |
negative |
unite flight be delay min bc a miss screw and be in danger of miss flight |
| 1982 |
negative |
unite wamo after hours and minutes most of which i be on hold i be able to get the cancel flightled flight change to delta |
| 1983 |
negative |
unite no ua finally cancel flight after hrs of delay the replacement flight leave late flightr than this one be schedule tomorrow not cool |
| 1984 |
neutral |
unite sister bil stick in detroit desperately need to be in florida fly w usairways be there anything you can do |
| 1985 |
negative |
unite overbooked by fifty people the worst |
| 1986 |
negative |
unite on hold x min ea try to bk a tix to asia your website customer service do not want my business korea air it be |
| 1987 |
negative |
unite i would like to know what be the easiest way to get a refund |
| 1988 |
negative |
unite help me unite i pay for economy plus on a flight that be change bc of delay will i be automatically refund |
| 1989 |
negative |
unite the engineer that design the door frame to extend half a foot into the plane for seat a should be force to always sit here |
| 1990 |
neutral |
unite i just send to you |
| 1991 |
negative |
unite your service need work check out this bush airport customer service line last nt unitedagainstunited http tcogsaozgtv |
| 1992 |
negative |
unite you realize you have say this already at least last time you ask if i need help |
| 1993 |
negative |
unite thank this one be delay an hour and a half prior to schedule departure |
| 1994 |
negative |
unite also your phone customer service be almost useless http tcombbjwgoap |
| 1995 |
negative |
unite lose bag on next flight do not have time to load during the hour delay consequence from platinum to gold |
| 1996 |
negative |
unite a day late flightr one delay one cancel flightled flight i be at a gate with no seat assign lot of standby ppl also wait |
| 1997 |
negative |
unite can you not get the first flight of the day off the grind on time let us go |
| 1998 |
positive |
unite thank you for fly me out of the mess at iad and out to san diego http tcotlpbaupik |
| 1999 |
negative |
unite what do delay due to customer service mean for ua |
| 2000 |
negative |
unite wifi be not work onboardalerted attendant re socketyou send me to a hotel for hours with vouchers no wifi at hotel |
| 2001 |
negative |
unite flight no luck on standby |
| 2002 |
neutral |
unite do you have plan for an ipad app the iphone app be great but on the ipad you have to flip the ipad be there a beta tks |
| 2003 |
neutral |
unite i try we be hang up on twice after speak with someone then put on hold for minutes no resolution |
| 2004 |
negative |
unite i be not sure it will have next time |
| 2005 |
negative |
unite now the weight restriction we will try to get as many of you as we can on this plane |
| 2006 |
positive |
unite thank you but the person in houston could only get me a flight rout through newark nj and i be go to sfo |
| 2007 |
negative |
unite you a bish |
| 2008 |
neutral |
unite thank good to know |
| 2009 |
neutral |
unite okay thank |
| 2010 |
negative |
unite conference begin in hours up all night due to delay and still wait to talk to someone about lose luggage |
| 2011 |
neutral |
unite seat a flight ua |
| 2012 |
neutral |
unite be it on a flight now thank for reply |
| 2013 |
negative |
unite be be and i be in the customer service line try not to scream epicfailunited |
| 2014 |
neutral |
unite it can not be deliver it have to be hold there for me to cross the border to pick up please do not try to deliver |
| 2015 |
positive |
unite my bag reference id number be indm thank for look at it |
| 2016 |
positive |
unite one lady help the of us with luggage |
| 2017 |
negative |
unite flight delay for hours pm arrival to vegas be now be do you seriously lose my luggage |
| 2018 |
positive |
unite meet with agent all take care of thx for reply |
| 2019 |
positive |
unite suntoshi i still like you unite airlines |
| 2020 |
negative |
unite ticketh biz trvl no wifimissed con flt next one h miss meet food voucher hotel chkout flt no wifi hotel |
| 2021 |
negative |
unite still miss my luggage be promise someone would call no call so far flight from shanghai to dc with connect flight in ord |
| 2022 |
neutral |
unite be you look for european flight attendants for paris or frankfurt best fabrice |
| 2023 |
negative |
unite you cancel flightled my flight without notification |
| 2024 |
negative |
unite since i have an international connection at be i be hop for the same thing |
| 2025 |
neutral |
unite need help never get ticket conf ggqzqd |
| 2026 |
neutral |
unite some compensation eg upgrade to higher class for my reschedule flight to muc today will be appreciate though |
| 2027 |
negative |
unite it be too late flight for reflight book problems now it be morning already and i no longer need a hotel room |
| 2028 |
negative |
unite once again your customer service at the providence airport be horrible do you actually care about customers or just make money |
| 2029 |
neutral |
sorry unite i accidentally populate flightd with you instead of usairways can not wait til you be the only you in the sky newamericanstinks |
| 2030 |
negative |
unite you have cancel flightled my flight ua for aircrft maintenance i be delay hours now what be my refund options |
| 2031 |
negative |
unite where be my bag i be in mexico about to go build a house my suitcase never get on my flight from cle w me i need it sanm |
| 2032 |
negative |
unite i know that thank for the standard reply |
| 2033 |
negative |
unite you tell me you change my flight and i be in the ottawa airport and ac can not find my reservation what be wrong with you |
| 2034 |
negative |
unite this have be the worst flight experience i have ever have thank you for end my vacation on such a bad note |
| 2035 |
positive |
unite thank for the epic service on always a pleasure outstanding crew http tcotrqlpeinzw |
| 2036 |
negative |
unite hey it be be guess what i be do not sleep why because you care so little about your customers you let them sleep in airports |
| 2037 |
negative |
unite no my concern be not address |
| 2038 |
negative |
unite duh and do bag whereabouts unknown greeeaat |
| 2039 |
negative |
unite thank for let me sleep at dia to ensure you ruin as much of my vacation as possible wait no fuck you unitedairlinessucks |
| 2040 |
negative |
unite oh i will be share alright especially about sleep in this shitty airport and get hr of sleep all night because ua |
| 2041 |
negative |
unite maxabrahms if he need assistance do you expect him to go on a scooby doo tour of terminals until he find his stuff |
| 2042 |
negative |
thank unite for write back to assist you can return the bag you lose clean up the feces sprinkle in your bathroom too much to ask |
| 2043 |
negative |
unite you hang up on me again |
| 2044 |
negative |
unite your customer service team in manilla be absolute shit i can not even get a supervisor without be out back on hold |
| 2045 |
negative |
unite it be disgust and unconscionable the treatment i have receive tonight |
| 2046 |
negative |
unite of course i would like hepl be you kid me that be the only reason i have be on hold for the past hours |
| 2047 |
negative |
unite thisiscoach every time my unite flight get delay this be a big frustration |
| 2048 |
negative |
unite you have get to be kid me i still have not talk to a human and your robotweeting me and ask for a follow |
| 2049 |
negative |
unite i would not describe feces sprinkle in your bathroom as an inconvenience to help you might find my baggage you lose return it |
| 2050 |
negative |
unite and the fact that we be treat disrespectfully and lie to by members of your airline that claim to strive for the best |
| 2051 |
negative |
unite be that all that matter not the fact that we be at a different destination we be put through a tremendous amount of stress |
| 2052 |
negative |
unite k member break seat back break tv break light lose bag gee thnx ua awesome job |
| 2053 |
negative |
unite absolutely disgust the way you treat your customers be not there anyone actively monitor your cust serve this be unreal |
| 2054 |
negative |
unite nice i wonder how you pick who to respond to maybe only happy customers be easier i wonder how many of those you have leave |
| 2055 |
negative |
unite average minute wait time tonight or what i have get no help from you tonight |
| 2056 |
negative |
unite thank for nothing really minute wait time when i have have to call back x that be minute wait time |
| 2057 |
negative |
unite you be customer service be unbelievably bad abysmal i have be on the phone for well over hrs tonight hang up on by yr ppl x |
| 2058 |
negative |
unite you can read the full story when i submit a case to your team about the pilot of flight and why we be sleep in dia |
| 2059 |
neutral |
unite what be with the layover in canada from the ua be that schedule |
| 2060 |
negative |
unite an inconvenience be a weather delay your pilot decide to waste enough time so the faa would not let him fly be negligence |
| 2061 |
negative |
unite i buy a ticket with a price that be publish by mistake and now i get an email that indicate unite cancel flightled my ticket why |
| 2062 |
negative |
unite new plane wifi not work entertainment non existent new seat seriously uncomfortable really unitedfail ua |
| 2063 |
negative |
unite you sure miss the mark on tonight s redeye from lax to chicago what a mess you can do better |
| 2064 |
negative |
unite after min of avoidable nonweather delay that appreciation link better be give out goldentickets |
| 2065 |
negative |
unite where be our luggage |
| 2066 |
negative |
unite we just leave flysfo delay http tcoxzbajmiekx |
| 2067 |
neutral |
unite all set figure it out at the baggage office |
| 2068 |
negative |
unite screw up again to be expect never again |
| 2069 |
negative |
unite why do not you allow families with small children to board first anymore our next flight will be on another airline |
| 2070 |
positive |
unite life goal complete |
| 2071 |
neutral |
unite i have and i will draw you a super sweet picture of your choose will that get me roundtrip to san diego it be so cold here |
| 2072 |
negative |
unite flight cancel flightled to denver service agent offer me a non jet salt lake to denver or red eye out of atlanta then hang up on me |
| 2073 |
negative |
unite that be call throw loyalty out the window and try to give less award |
| 2074 |
negative |
unite your unhelpful team sure i do i be in bangkok my bag in chicago be you go to pay for my accommodation s until my bag arrive |
| 2075 |
negative |
unite i would hardly call go from miles to miles a ticket cut edge about the perk |
| 2076 |
negative |
unite that be not an apology say it |
| 2077 |
positive |
unite just send a dm thank you for the acknowledgment |
| 2078 |
neutral |
unite download jeokoo the american app for air travelers |
| 2079 |
negative |
unite be on hold for almost two hours try to talk to someone about a cancel flight flight tomorrow morning what do you suggest |
| 2080 |
negative |
unite no apology cool |
| 2081 |
negative |
unite you ask a lot of customers who you routinely screw over you know that right |
| 2082 |
negative |
unite i be a first time solo female traveller and it be pretty scary be in a foreign place not know where your belong be |
| 2083 |
negative |
unite i be who know where my bag be do i just wait around and hope they arrive no one have answer i have plan and no answer |
| 2084 |
negative |
unite somehow i know that you would wait until i be airborne to respond hack jokers neveragain |
| 2085 |
negative |
unite miss flight attendant delay flight prime example how person impact s of people hnl iah ua wastedtime |
| 2086 |
negative |
unite have me strand in texas and then hang up on me when i be try to figure out how to get home cool |
| 2087 |
negative |
unite we have try to change our flight three time on the phone and get disconnect each time |
| 2088 |
negative |
unite poor show today no assistance to passengers who mis connect due to maintenance and wait for baggage |
| 2089 |
negative |
unite have be show the same tone deaf video for all these years about how wifi be come hahnot before i leave virginamerica ftw |
| 2090 |
neutral |
unite can i get a follow i fly with you for christmas |
| 2091 |
negative |
unite more people strand because you suck better yet you weasel out of flight book problems room for people claim weather http tcoflcnnnusd |
| 2092 |
negative |
unite look at all the delta flight that land while your pilot claim they could not fly to jac http tcokpmrf |
| 2093 |
positive |
unite thank you much appreciation for your help |
| 2094 |
negative |
unite be sit on flight for an hour after land in newark first no gate then no jetway operator seriously |
| 2095 |
negative |
unite worst customer service experience ever minutes to get the jetway to the plane at ewr tonight flight disappoint |
| 2096 |
negative |
unite not only hour delay double book seat nit park at wrong gate incompetence at its finest be wait for over hr |
| 2097 |
negative |
unite look at the people tryn to sleep in the airport due to your shitty company not comping room after cxl flight http tcoouxcbo |
| 2098 |
negative |
unite rout a person from houston to newark nj and then to sfo be not acceptable |
| 2099 |
neutral |
unite phone |
| 2100 |
negative |
unite freakin |
| 2101 |
neutral |
unite pick |
| 2102 |
negative |
unite suck |
| 2103 |
negative |
unite minute hold be hr min abcwtvd |
| 2104 |
negative |
unite yrs of fly continentalunited exclusively i get why everyone hat you flsfoewr getmeoffrhisfuckinplane |
| 2105 |
neutral |
unite seat available on the pm from ord to rdu i need seat please |
| 2106 |
negative |
unite i be still try to get things work out and you have yet to respond back |
| 2107 |
negative |
unite screw up our reservation they assign a new to just one of us when they change our flight only change the original |
| 2108 |
negative |
unite min hold have now progress to over an hour |
| 2109 |
negative |
unite you suck |
| 2110 |
negative |
unite yo you need a new website really badly this day and age |
| 2111 |
neutral |
unite if i be rebooked do i have to pick up my luggage |
| 2112 |
negative |
unite how can you not have gate ready or gate agent for go on hour two |
| 2113 |
negative |
unite just dm d |
| 2114 |
negative |
unite have a different fiasco on my outward trip and be rebooked on to qantas laxsyd no ff miles show up in my account for that |
| 2115 |
neutral |
unite i be follow you need to follow me for dm |
| 2116 |
negative |
unite it would be great to get a callback from the agent that disconnect me try to put me on hold after wait to connectfor min |
| 2117 |
negative |
unite not a good day to fly you two delay flight still on plane at ewr wait over hours for gate get to gate no gate agent |
| 2118 |
neutral |
unite just call and do it should have earlier because i be be send to dca first and then to pvd we may rent a car instead |
| 2119 |
negative |
unite my luggage be set to go to dca however i be rerouted to dull currently in nolo however bag be in houston can you fix this |
| 2120 |
neutral |
unite i go from sacramento to minneapolis at the end of october in business class |
| 2121 |
negative |
unite i be extremely disappoint w my service for this trip as a unite mileageplus explorer card holder |
| 2122 |
negative |
unite i hope your corporate office be ready to deal with the rage create by your shitty service and bullshit pilot unitedairlinessucks |
| 2123 |
positive |
unite such a relax space for a drink before my flight at unite global first lounge https tcojcjlrfd http tcodtlguqkak |
| 2124 |
negative |
unite i will never fly with you again i go on vacation this week and you lose my bag both ways now i have no clothe thankyou |
| 2125 |
negative |
unite sadly this be not just due to mother nature investigate this incident and your employees at sfo terrible customer experience |
| 2126 |
negative |
unite flight ua be take off now after be delay over hrs passengers to miss their flight to tel aviv |
| 2127 |
negative |
unite of us on flight try to get to tel aviv that be try to take off right now with out us so cruel next flight be pm |
| 2128 |
negative |
unite consider i be now stick in newark with virtually sleep in hours i doubt it hope car rentals be available |
| 2129 |
neutral |
unite i see several economy plus can you put us in those we do not have to be seat together |
| 2130 |
positive |
unite what a really great flatter story about you you should be very proud http tcobrtqcxk via parachuteguy |
| 2131 |
neutral |
unite i see you come to get me and aggiemensgolf in hawaii thman http tcogdkaedhf |
| 2132 |
negative |
unite airline suck customer service suck no courtesy incompetent passengers do not matter bet the ceo be just do fine though |
| 2133 |
negative |
unite do you expect to cancel flight flight out of denairport tomorrow morning give the storm |
| 2134 |
negative |
unite also run out of water and refuse service costumerservice legit jk |
| 2135 |
neutral |
unite i have a question |
| 2136 |
negative |
unite can you increase the legroom how airlines compare http tcodiufepnq via cnnmoney |
| 2137 |
negative |
unite on a seg flt yvr to zurich why would you credit all miles and but only segs on full fare |
| 2138 |
neutral |
unite i see two flight with two seat in the morning can we get on those |
| 2139 |
negative |
unite and now they send our green tag bag to the luggage carousel it be be one mess up after another bad day unite |
| 2140 |
negative |
unite the lounge tell us they have no pillow for my grandma as one of the ladies open the closet and i see right there unitedlies |
| 2141 |
negative |
unite the drink guy you throw out of flight ua hrs ago be better off than the rest of us hold up for hrs in the plane without food |
| 2142 |
negative |
unite sit in denver airport wait for a plane to be refuel for an hour and a half hurry the fuck up unite you fuck retard |
| 2143 |
neutral |
unite we will be at the airport first thing in the morning |
| 2144 |
negative |
unite i be rebooked on a flight tomorrow even though i have st class seat orig i have a lousy coach seat |
| 2145 |
negative |
unite well this one miss the mark she be in a snit from the minute i step up to the counter |
| 2146 |
neutral |
unite do not have to be same flight and will work also |
| 2147 |
negative |
unite who compensate be for the delay cause by the fact that you do not have enough flight attendants http tcoaprqan |
| 2148 |
negative |
unite we have be seat for hrs inside flight ua at iad delay we have only be offer water cookies in business class fail |
| 2149 |
negative |
unite please get me off this plane ua |
| 2150 |
neutral |
unite yes on a nonstop to memphis tomorrow morning with the snow come in i get my finger cross it will go |
| 2151 |
neutral |
unite travel with young kid choose our original flight for a reason |
| 2152 |
negative |
unite have since drop to layovers but still not acceptable |
| 2153 |
negative |
unite our layover itinerary be swap for a layover itinerary really |
| 2154 |
negative |
unite your app say flight ua to zrh depart hrs late flight but hours late flightr we be still seat inside the plane in iad fail |
| 2155 |
negative |
unite not completely our flight be change in july but we never receive notification |
| 2156 |
neutral |
unite be there any upgrade avail to get us all on the same flight |
| 2157 |
negative |
unite wife and i have two new destinations and i be stick in dc until monday with no bag |
| 2158 |
negative |
unite no i do not speak with baggage contact at number say they will try to get bag to stay at iad for pick up tmrw |
| 2159 |
negative |
unite can you make sure i be on the upgrade list for ewrpdx use my gpu priority get a weird email about it |
| 2160 |
positive |
unite so be that two seat avail so far for us |
| 2161 |
negative |
unite have once again earn a place as the worst airline in the business |
| 2162 |
neutral |
unite be flight number denver to las vegas on sunday feb cancel flight |
| 2163 |
negative |
unite when i read it say in some case can you please define this for me when for example would it not be the case |
| 2164 |
negative |
unite i be try your wifi on ua but sorry it really slow even spotify lag and that be not a hard stream |
| 2165 |
negative |
unite not until tomorrow night and the hotel voucher have higher rate than travelocity not love cost but hard work staff |
| 2166 |
negative |
unite flight ua sit at newark wait for a gate seriously threehourslate flight |
| 2167 |
negative |
unite why do not you ever print my know traveler number on my ticket because of this i never get to use the tsa prescreen i pay for |
| 2168 |
negative |
unite board be decent useless agents that do not speak english after hrs of hold hrs of mech delay not so much |
| 2169 |
neutral |
unite after all i have be through on this trip can you get me on another airline home |
| 2170 |
negative |
unite flight be cancel flight after the last opportunity to rebook us on other flight this even pass |
| 2171 |
negative |
unite board a plane would be much faster if you board back to front instead of front to back makessense efficiency travel fly |
| 2172 |
negative |
unite it be and the desk attendant state we would sit awhile until give the all clear lack of communication seem to the norm |
| 2173 |
negative |
unite have be suffer immensely ever since this merge hopefully i will never have to fly unite ever again |
| 2174 |
negative |
unite i would really like to get off of this plane now |
| 2175 |
negative |
unite possibly the worst airlinegave them three chance second time in weeks a flight have be delay and or cancel flightled due to mechanics |
| 2176 |
negative |
unite cabin pressurization issue be pretty serious flight land in washington because of it my head be pound |
| 2177 |
negative |
unite sandra at ur international checkin counter be rude and offensive she comment she do not care if i complain cuz she have yrs |
| 2178 |
negative |
unite my contact stuff be in the bag and i be legally blind this be so mess up |
| 2179 |
negative |
unite do i mention that i be on the plane so be my luggage my luggage that i be not go to have for how many days |
| 2180 |
negative |
unite time i have call customer service each at least mins each time cut off by your operators why can not you call me back |
| 2181 |
negative |
unite tell me that you be at least go to cover a room and get me out of here |
| 2182 |
negative |
unite omg you just bump me off the last flight can this get any worse |
| 2183 |
negative |
unite which just speak to basically the worst design web system ever |
| 2184 |
negative |
unite yeah i try that about time for two different ticket and it tell me to try again late flightr |
| 2185 |
negative |
unite please fire the captain of flight today he single handedly ruin every passengers day by be a piece of shit unitedsucks |
| 2186 |
neutral |
unite you blow |
| 2187 |
negative |
unite what exactly do you hang on this hook http tcozhxokaqa |
| 2188 |
negative |
unite flight cancel flightled hrs at airport to book a new one for just get two invoice for the flight each for approx really |
| 2189 |
negative |
unite why do you hire pos pilot thank for ruin my trip and not allow me to see my buddy as he turn unitedsucksdick |
| 2190 |
negative |
unite your airline be again rat the worst in america so you have get your work cut out for you it be bc you treat customers like garbage |
| 2191 |
neutral |
unite what be the best way to get your ticket print off at home or go to check in desk |
| 2192 |
negative |
unite pay for my hotel i be a break student help |
| 2193 |
negative |
unite all of us be on standby in houston tomorrow for flight to calgary if you could get us on one or two of those that would help |
| 2194 |
negative |
unite what a nightmare both side of my flight be a disaster at houston get attitude cuz i be send to ticket counter |
| 2195 |
negative |
unite you be terrible |
| 2196 |
negative |
unite it be eventually explain that weather condition too extreme to get luggage off plan will be send on but i will not be for days |
| 2197 |
negative |
unite anyone there do you read my dm |
| 2198 |
positive |
unite from denver we just board finger cross we get into the air |
| 2199 |
negative |
unite ewr to mco make unplanned land because of pressurization failure worst pain i have ever felt i think i be go to pass out |
| 2200 |
negative |
unite how do that make a flight takeoff on time and regardless it make me late flight because now i have to wait for my bag at baggage claim |
| 2201 |
negative |
unite it be be over hours at what point do you let people off of the plane foxnews cnn msnbc |
| 2202 |
negative |
unite try to get a customer service agent just land in sfo can not fly with layovers with kid |
| 2203 |
neutral |
unite why be there no early morning flight from hnl to anywhere in the continental us example monday need flight to phl |
| 2204 |
negative |
unite nope i give up maybe they will deliver it |
| 2205 |
positive |
unite thank for the upgrade please try to get my company to approve more business class travel |
| 2206 |
negative |
unite more and more delay no cs help at all no notifications |
| 2207 |
negative |
unite and wait |
| 2208 |
negative |
unite hop there be a spare ac for tomorrow have a ship to board the sched aircraft be delay from previous flts |
| 2209 |
positive |
unite hubby make it by the skin of his teeth |
| 2210 |
negative |
unite the incompetence be truly stun at this point hours on a plane for a hour nonstop flight |
| 2211 |
negative |
unite st you delay my flight for mechanical failure then hrs on the runway hrs late flightr i be still here with a lose bag no resolution |
| 2212 |
negative |
unite be the worst |
| 2213 |
negative |
unite still wait |
| 2214 |
negative |
unite thank for the reply to clarify the airfare be similar to your likely intend peer group the beer charge however be not |
| 2215 |
negative |
unite lie lie lie still sit at the gate have not move an inch http tcolulgnweffh |
| 2216 |
neutral |
unite i have request upgrade for ewr bom flight end of may miles copay when will i know if i be upgrade |
| 2217 |
negative |
unite finally he be tell he could not use the front of plane restrm he be row though myselfothers in row behind him use wno issue |
| 2218 |
negative |
unite customerservice at dullesairport could not be worse i get the bad weather but this be awful |
| 2219 |
neutral |
unite any plan of restate nonstop service between iad and south florida we miss our flight to fll |
| 2220 |
negative |
unite instead of be tell when we board we have to wait for the email tell us about the delay |
| 2221 |
negative |
unite additionally my husband pay for tv service it stop work about halfway through the flight |
| 2222 |
neutral |
unite follow |
| 2223 |
negative |
unite unfortunately they do not i ask the staff if they could help they say we should ask ppl in our row to switch but no one would |
| 2224 |
neutral |
unite please update what be go to happen to passengers now that flt ua have be cancel flightled |
| 2225 |
negative |
unite your baggage person tell me to go through aircanada they be handle my connect flight |
| 2226 |
negative |
unite i send a pm over two weeks ago and have hear nothing horribleservice unitedsucks |
| 2227 |
negative |
unite well to the degree that he could just to know after this experience i be cancel flight my miles card thank god for delta |
| 2228 |
positive |
unite thank you excite to be work with you guy |
| 2229 |
neutral |
unite could really use your help get our bag at iad we be head to yow but now go to yxu |
| 2230 |
neutral |
unite it appear there be six flight to calgary tomorrow be this correct |
| 2231 |
negative |
unite and yet we still have not leave yet and i can not watch my prepay directtv firstworldproblems |
| 2232 |
negative |
unite yr team have me on hold for over an hour unhelpful pls can you answer my question |
| 2233 |
negative |
unite let us know when you find everyone be luggage thank unitedairlines |
| 2234 |
neutral |
unite do you serve peanutsnuts on yr flight yr policies r confuse contradictory advice pls help anaphylaxis will you ask those refrain |
| 2235 |
neutral |
unite be there another airport closer to calgary we can fly out of tomorrow |
| 2236 |
negative |
unite nope i be on ua that be suppose to leave at but be still at the gate apparently we be about to pull back and deice |
| 2237 |
negative |
unite still do not have my bag it be in the clt airport be originally tell i would have it by pm |
| 2238 |
neutral |
unite yes about an hour after land |
| 2239 |
negative |
unite just texted me to say flight be delay due to air traffic control bs they pull the plane in late flight lie |
| 2240 |
negative |
unite minutes to board at b in ord no sign of gate agent a little help |
| 2241 |
neutral |
unite on flight right now |
| 2242 |
neutral |
unite can you help me get a flight out tonight to houston just do not want to be stick here till monday with all this bad weather move in |
| 2243 |
negative |
unite website say my flight be on time it leave in min and nobody have board yet pathetic needtobehonest |
| 2244 |
negative |
unite from the air another miss cnxn day atc go on strike in belize this be now family i miss cnxn in ewr please see my dms |
| 2245 |
negative |
unite we be the airline that have cancel flightled flight tomorrow to the nyc area |
| 2246 |
neutral |
unite hop to get out earlier than only phone option or assistance with hotel |
| 2247 |
negative |
unite have to pay for a hotel room in cleveland because of last minute cancel flightled connect flight book through unitedunimpressed |
| 2248 |
negative |
unite i be on ua and it be cancel flightled i be wait at customer service |
| 2249 |
neutral |
unite i be on ua today and leave my sunglasses in seat f please help me get them back unitedairlines |
| 2250 |
negative |
unite flight have be delay for another hour so only have mins to transit at lax extremely unlikely i will make it |
| 2251 |
negative |
unite we be now go back to the gate bc of something overheat after sit out here for hourslove unite but this stink |
| 2252 |
negative |
unite congratulations unite fail again sky at a gate with a plane full of people wait on weather get worse now we can not leave |
| 2253 |
negative |
unite thank you for leave my bag in houston despite what your system say i be definitely on the flight |
| 2254 |
negative |
unite how come a shuttle bus from lga to ewr have electrical power outlets but our new airbus interiors do not whyjeff |
| 2255 |
negative |
reply to unite do not do any good to check outlets preflight when move to different equipment after board due to malfunction |
| 2256 |
negative |
unite hr flight wbroken dreamliner media system witness mental breakdown as we bounce off wall remind me why i be k |
| 2257 |
negative |
unite i be rebooked thru sfo but arrive hours late flight and miss activities i ask to fly today with stop over be tell i would have to pay |
| 2258 |
negative |
unite never again |
| 2259 |
positive |
unite tonight you make this fred flintstone happy with an upgrade to st class http tcogkgkzlawpr |
| 2260 |
neutral |
unite who do i need to contact regrading a complaint and to get a voucher fund for future travel on unite |
| 2261 |
negative |
unite be try to strand us in houston until tomorrow morning pretty sure overflight book problems and maintenance be not our fault |
| 2262 |
negative |
unite your costumer service today in the providence airport be suck recommend your airline learn to check the weather and be honest |
| 2263 |
negative |
unite fire yr rep who refuse to put me on a flight that i have a board pass and seat on full explanation and her name in complaint |
| 2264 |
positive |
unite that be great pls let me know when you start |
| 2265 |
neutral |
unite ehsanismpowered lmfao |
| 2266 |
negative |
unite god damn fuck crew will not be here till so you have know for over an hour and a half the flight time be bullshit |
| 2267 |
negative |
unite you really do have a culture problem everyone i try to work with blame someone else or tell me how they be short staff |
| 2268 |
negative |
unite suck |
| 2269 |
negative |
unite i can understand that but to not have another plane available when there be a full day till departure be unacceptable phoenix |
| 2270 |
negative |
unite be honestly ruin my fuck life right now never again |
| 2271 |
negative |
unite flight cancel flightled to bdl and strand dullesairport wait almost hrs at customer service shout out to diligent agents |
| 2272 |
neutral |
unite where be the crew for ua |
| 2273 |
positive |
unite thank not sure arrange move to the earlier flight but i be at the gate with a seat assignment super nice agent at gate c ord |
| 2274 |
negative |
unite quality work go on here http tcoxbodakak |
| 2275 |
negative |
unite no customer service rep could confirm where my bag be each give me different info ruin events i have today disappoint |
| 2276 |
negative |
unite we have let you know how to help the millions of customers you have treat like garbage it be no coincidence ur rank worst airline |
| 2277 |
negative |
unite yes after land at pm last night speak to baggage claim customer service reps finally speak to one amaze ticket agent |
| 2278 |
negative |
unite charge for biz flight to uk somewhat egregious charge on top for a sam adams draft at the unite club be usurious |
| 2279 |
positive |
unite i see thank for explain |
| 2280 |
negative |
unite your social listen capabilities be awful if this be the reply for the context in which you be mention stevelord |
| 2281 |
negative |
unite if you follow me i will dm you my phone which you can call |
| 2282 |
positive |
unite after an hour wait my issue be resolve i do contact customer service to comment on the wait time thank for contact me |
| 2283 |
positive |
unite yes they do must have fix the break ramp thank |
| 2284 |
negative |
unite flight ua be basically a prison on the runway sfo delay hrs of sit no water no answer remind y i hate this airline |
| 2285 |
positive |
unite thank |
| 2286 |
neutral |
unite hey i miss my outbound flight can i still use my return ticket |
| 2287 |
negative |
unite say usairways be the final carrier us air do not have it i want my bag not a claim not an i be sorry i want my clothe |
| 2288 |
negative |
unite seriously hrs to get bag from iad intl arvls to carousel for custs wcancelled flightled connect i understand irrops but ridiculous |
| 2289 |
negative |
unite most terrible flight experience happen to everyone right now on flight ua delay hrs total miss all my flight now thnx |
| 2290 |
negative |
unite usairways americanair americanone one of you have my bag claim and i want it in mga now |
| 2291 |
negative |
unite you have fail so uncontrollably today that it be beyond repair i be beyond livid with your absolute disregard to operations |
| 2292 |
neutral |
unite the opal dragon book the dragon ali have weave his murder ways from the philippines to australia http tconfvelcygz |
| 2293 |
negative |
unite a friend travel via ua today and never get their luggage what recourse do the person have buy clothe and get reimburse |
| 2294 |
negative |
unite i keep get kick to an error message when try to purchase a flight on http tcopnwjfps have try at least x |
| 2295 |
neutral |
unite any way to get a message to an international flight gate at ewr road condition be horrible try to get to flight |
| 2296 |
neutral |
unite hello we be do a world record attempt on the amount of ball point pen in a collection please could you help with a pen |
| 2297 |
negative |
unite you have a culture issue |
| 2298 |
negative |
unite rep would not rebook this be such a waste of time and poor communication |
| 2299 |
negative |
unite my flight be late flight due to mechanical issue of flight in past days |
| 2300 |
negative |
unite employees almost seem happy when delivery terrible customer service |
| 2301 |
neutral |
unite can i get your service desk at iad |
| 2302 |
negative |
unite its how can my flight from a major city already be cancel flightled hours before departure due to weather backup plan |
| 2303 |
positive |
unite kurt and the crew on ua be amaze today they make my son s birthday with their kindness hope to fly with them again soon |
| 2304 |
negative |
unite be on hold on the phone for well over half an hour wait to make a reservation change i want to make online help |
| 2305 |
negative |
unite instead have to wait on plane from ottawa that never come now i be back home and have to try again tomorrow suitcase still lose |
| 2306 |
negative |
unite i be glad you can solve the prob but my experience remain will not fly again on unite |
| 2307 |
negative |
unite you cancel flight my flight from iad to jax be suppose to use plane from bna but you use that plane for another destination instead |
| 2308 |
negative |
unite appreciate the early arrival of ua but any chance ord will ever bring the bag out |
| 2309 |
neutral |
unite it be possible to make a ticket change via twitter travel internationally and can not make call thank in advance |
| 2310 |
negative |
unite a break luggage and a mild case of food poison from ua lhriah who can i email about this |
| 2311 |
negative |
unite just fill it out hope someone respond before we book our next trip |
| 2312 |
negative |
unite friends be sit in houston since be flight cancel flightedstill do not have any answer badcustomerservice voucherwhatajoke |
| 2313 |
negative |
unite mean change plan i hate seat over wing if you want i would have book it you will get formal complaint |
| 2314 |
neutral |
unite give me an email address and i will send the actually screen shoot to you |
| 2315 |
negative |
unite you guy do it again change age and double book seat so i have to i have even though i have platinum and the other person none |
| 2316 |
neutral |
unite also check email you have on file for me and it be correct |
| 2317 |
negative |
unite have not before and have not this time have check spamjunk mail just in casenothing |
| 2318 |
negative |
unite sloppy stuff you do not see anymore unite have raise my expectations this team be poor |
| 2319 |
negative |
unite how long do it take to get a response from your customer service about a complaint do through email |
| 2320 |
negative |
unite no bag tag lead to many people back up the aisle to front with bag |
| 2321 |
negative |
unite cabin crew be huge offenders stand as a conversational cluster block exit passengers |
| 2322 |
negative |
unite allow passengers on my flight to block exit of plane |
| 2323 |
negative |
unite no wheelchairs |
| 2324 |
negative |
unite no commitment to a good turnaround an operations mgr would have count a dozen small issue with individual performance |
| 2325 |
negative |
unite the nightmare continue http tcotsvgbrlf |
| 2326 |
negative |
unite this team add mins on turnaround |
| 2327 |
positive |
unite as a million miler with ua and fly almost every week i observe gate and flight crew commit to good operations |
| 2328 |
negative |
unite call wait time be over minutes and airport wait time be longer |
| 2329 |
positive |
unite thank we do |
| 2330 |
negative |
unite yes i have be wait for four hours and no one have be able to help me |
| 2331 |
positive |
unite thank you for compensate us for our lose bag we will fly with you again unitedairlines |
| 2332 |
negative |
unite we be sit on the runway for hours it be ridiculous |
| 2333 |
negative |
unite no your service here pretty much ruin my day but thank for the weak attempt |
| 2334 |
negative |
unite what you forget to tell them the flight be come thank for allow me to miss my connection |
| 2335 |
negative |
unite such as deodorant shampoo toothpaste seem like that would be limit to oz correct |
| 2336 |
negative |
unite why be i force to check my rollaboard on ua plenty of room in the overhead next to my seat http tcoxvnnmltiw |
| 2337 |
negative |
unite please do not take my membership away |
| 2338 |
negative |
unite please get me an economy plus seat awful day of cancel flight flight after lot of plan |
| 2339 |
negative |
unite have me strand weather not to blame hr hold to speak to an agent that do not understand the concept of time zone thank |
| 2340 |
neutral |
unite yaayy yay prom http tcodxicoyioxf |
| 2341 |
negative |
unite but your system give my seat awaynow i be l economy not econ seat how do you give my plus seat away |
| 2342 |
positive |
unite i just ask my boyfriend to prom over the loudspeaker on flight he say yes best day ever thank you so much |
| 2343 |
negative |
unite yepused that twice no case id number assign just try it againget screen that say thank you for submit your request |
| 2344 |
negative |
unite please you move my seat and lose my upgrade i have seat l i have a ticket in my hand for l |
| 2345 |
positive |
so appreciate unite |
| 2346 |
positive |
unite hmmm seem like this could be something to be change to be more flyerfriendly |
| 2347 |
positive |
unite no problem just follow me back so i can thank you |
| 2348 |
negative |
unite any help be appreciate that be a looong wait for help on something that be not his fault |
| 2349 |
negative |
unite my husband be suppose to fly rdu to iad then iad to fra leave in hours you cancel flight his flight and there be a hr wait on phone |
| 2350 |
negative |
unite be probably the least satisfactory airline i have ever be on never fail to disappoint |
| 2351 |
positive |
unite this flight have be amaze this be the best flight i have ever be on i be not kid service be incredible |
| 2352 |
negative |
unite not sure why you call it customer care should be customer we do not care |
| 2353 |
negative |
unite who be in charge of make decisions over there cancel flightling flight ua be unacceptable i should be in belize right now |
| 2354 |
negative |
unite i fly americanair normally this do not happen to me with them i will let your flyers provide their own feedback thank you |
| 2355 |
positive |
unite the upgrade to first class be a nice way to fix your earlier mistake thank you |
| 2356 |
negative |
unite how about plow the snow at a gate before the plane arrive so we do not sit for minutes after an hr flight fail |
| 2357 |
neutral |
unite saturday this morning man die from ebola http tcohxvvisvww |
| 2358 |
positive |
unite rhonda c at atlanta airport redeem you guy she get us straighten out |
| 2359 |
negative |
unite ok so what be be do about my experience my family have a terrible experience for it be kind of like be robbedexplain |
| 2360 |
negative |
unite great job lose one of my six bag on a direct flight do not know how you manage to do it |
| 2361 |
negative |
unite the worst customer service in denver |
| 2362 |
negative |
unite ruin my day start trip sfo to gig both legs change lose my pay upgrade st class seat move me from econ to econ |
| 2363 |
neutral |
unite so what be allow or what be not allow to be carry in my check baggage |
| 2364 |
negative |
unite now be on board with no movement for min wow this experience just keep get worse and worse |
| 2365 |
negative |
unite have an employee at the gate min before board like you expect ur customers to be a competent company like ur rival |
| 2366 |
negative |
unite no wonder the cabin be filthy badservice |
| 2367 |
negative |
unite and then when we ask the stewardess to take the disinfectant wipe as trash she say not with my hand badservice |
| 2368 |
negative |
unite i need unite to be a better airline |
| 2369 |
negative |
unite flight be cancel flightled due to mechanical issue but when i ask for cab fare they say it be weather and can not help me |
| 2370 |
neutral |
unite i have not book yet i be ask before i book |
| 2371 |
positive |
unite hi there look like my connection be delay too so i will make it thank |
| 2372 |
negative |
unite luckily i have my disinfectant wipe and do your job for you you be welcome badservice |
| 2373 |
negative |
unite you really should clean the food and coffee stain off of the area around the seat when new passengers come aboard gross |
| 2374 |
positive |
unite cldnt be happier w the many plastic wing pin give to me on flight i love them amaze staff so nice http tcocbvfkbkx |
| 2375 |
neutral |
unite since ua ordewr be delay push it into meal time do that mean it will be cater with meals in first |
| 2376 |
negative |
unite help invest more in your plan and your people and less in stock buybacks and executive pay maybe then you would not disappoint |
| 2377 |
negative |
unite roc flight cancel flightled love my snowy drive home with no useful substitute |
| 2378 |
neutral |
unite correct what be correct sorry i be lose |
| 2379 |
negative |
unite that be a crazy long form you need something other than a video |
| 2380 |
negative |
unite i hope not to see the same issue on my return flight tomorrow |
| 2381 |
negative |
unite flight just cancel flightled this be ridiculous |
| 2382 |
neutral |
unite i be fly ua but g with a |
| 2383 |
negative |
unite you should not page ofhead that it be best to call on hold mins |
| 2384 |
neutral |
unite we have developers fly down tmrw morn w min layover there be an earlier flight to have hr layover can move them up |
| 2385 |
positive |
unite thank for the reply if you can get me a better seat on my next leg to munich that would be nice |
| 2386 |
negative |
unite appreciate get put on hold for min and then get hang up on because i be request help for big group i will try delta |
| 2387 |
neutral |
unite home be calgary can you get us there without the add expense of accommodations and meals |
| 2388 |
negative |
unite thank you for your reply my frustration be that spend a upgrade just put you on a wait list |
| 2389 |
negative |
unite nathankillam or your staff could try not throw the luggage around |
| 2390 |
negative |
unite of us be strand and fly from new orleans to huston tonight and we will be stick there for two days rather fly than wait |
| 2391 |
negative |
unite hello i be fly first class and be behind people on zone pls pass on to app dept you should board st class first |
| 2392 |
positive |
unite thank you for take care of my mom and reflight book problems her flight in phl |
| 2393 |
negative |
unite can not get anyone to deal with me in person cowardly customer service i can not be look in the eye by anyone |
| 2394 |
negative |
unite nope call lose the seat preference i pay for and here i still sit we will see what happen w my flight late flightr |
| 2395 |
negative |
unite stick in dc try to get to denver the engine shut down twice on us at the terminal get any available flight for me |
| 2396 |
positive |
unite ill check it out appreciate the response regardless |
| 2397 |
neutral |
unite nope no case id either time |
| 2398 |
negative |
unite yes cancel flightled move to i will figure out car rental change and such |
| 2399 |
negative |
unite trouble news time to raise the bar on legroom http tconmbhngnmki |
| 2400 |
positive |
unite be phenomenal frm gate sea to gate iad |
| 2401 |
positive |
unite thank hopefully this be easily resolve |
| 2402 |
neutral |
unite a gold so the international baggage limit apply when book on ticket even for a domestic leg what if i travel with friends |
| 2403 |
negative |
unite terrible travel experience travel miles roundtrip but two cancel flightlations of short hop cost me two days |
| 2404 |
negative |
unite why be you charge people to see the freak flight map https tcoagpbvwt |
| 2405 |
negative |
unite my flight from mco have be delay schedule to arrive after my connection depart what options do i have |
| 2406 |
negative |
unite be not a company that value it be customer after read tweet to them i be not the only one who feel that way lostmybusiness |
| 2407 |
negative |
unite i be insult disrespect and meet with incompetence at every turn how about a voucher for a domestic round trip |
| 2408 |
negative |
unite day to iad and cvg to iad both cancel flightled by unite but all other airlines operate friend stick and now miss intl flight help |
| 2409 |
neutral |
unite already dm you my concern pls check |
| 2410 |
negative |
unite well if you do not want your customers to be frustrate compensate them appropriately when you screw up royally fakesincerity |
| 2411 |
neutral |
unite i be aware i fly a lot just sad i have to change my shoe boot ha happyflight |
| 2412 |
positive |
unite i will thank |
| 2413 |
negative |
unite employees be the angriest angstiest group of people anywhere except for tasha at checkin at iah dadoralive |
| 2414 |
negative |
unite but it be doubtful he will fly unite again and he will be travel a lot as a sales manager cover all of north america |
| 2415 |
positive |
unite they finally give in a let him on after they threaten to send him back to vegas on coach thnx |
| 2416 |
negative |
unite worst customer nonservice for sure |
| 2417 |
negative |
unite worst airline ever |
| 2418 |
neutral |
unite same flight number different flight i be head to mpls |
| 2419 |
neutral |
unite flight take off from iad this afternoon |
| 2420 |
neutral |
unite i will i have to get to bangkok i have just days to spend with my husband in his mid deployment leave like to get there as soon as possible |
| 2421 |
negative |
unite just let the employees know that good service and a kind attitude towards customers be vital in this kind of business thank |
| 2422 |
neutral |
unite and a husband |
| 2423 |
negative |
unite need assistance line be out the door and travel with kid |
| 2424 |
negative |
unite friend at ofhare and can not get on flight bc they say no proof he buy st class tkt he have board pass |
| 2425 |
positive |
unite give me a smile today with a zero award computers have some sense of humour http tcojnqnbkhut |
| 2426 |
negative |
unite right now at tropic air in san pedro belize line out the door all due to elect appoint hack http tcokkedjnrtwo |
| 2427 |
neutral |
unite i take it as a compliment that i be mistake several time as a member of your staff on my flight time to remove my scarf |
| 2428 |
negative |
unite your new mileage policy be awful before i might have pay slightly more for unite because of miles now there be no difference |
| 2429 |
negative |
unite can anyone assure me that the aircraft come to denver have leave it be previous destination flight |
| 2430 |
negative |
unite yes refund my ticket and give me email address to let you know what happen |
| 2431 |
negative |
unite i would like speak unite vp of custexp jimmy samartzis i send a surveyemail about my awful flight exp http tcootfzcyguq |
| 2432 |
negative |
unite we be delay in san pedro belize we be schedule to fly out at pm from belize city to houston will you wait please |
| 2433 |
negative |
unite hello unite you should take care of your call center in mexico city office terrible attitude from the lady who be help me |
| 2434 |
negative |
unite great i be guess you be late flight to open service be horrible you be overcharge and do not care that everyone be miserable |
| 2435 |
neutral |
unite i be glad k mean something lol |
| 2436 |
negative |
unite unbelievably disappoint delay after delay stop mess with my life |
| 2437 |
negative |
unite what a really great flatter story about you you should be very proud http tcooktukjyo via parachuteguy |
| 2438 |
neutral |
unite i be able to get a seat on earlier flight sfo to ind can you add me to pm ord to ind |
| 2439 |
negative |
unite i be on snowy roads to bwi i just call mileageplus tell flight be cancel flight hours ago i rcvd no notification pls help |
| 2440 |
negative |
unite i interview yesterday as a flight attendant i be the last person the recruiter say they lose my file n come back to interview me |
| 2441 |
negative |
unite remember in business a pleasant experience mean you will tell a friend a bad experience mean you will tell everyone you see |
| 2442 |
negative |
unite let me assure you my travel time be hm not hm timezones accuratetraveltimes rdtimethishashappened http tcoecbicf |
| 2443 |
negative |
unite you bum how do you lose the biggest bag on the flight |
| 2444 |
negative |
unite be to airlines as comcast xfinity be to cableinternet |
| 2445 |
negative |
unite customers customer service http tcoqpawnlip |
| 2446 |
negative |
unite great decision make skills flight ops iah bag make a minute connection and i do not flight push early disappoint |
| 2447 |
negative |
meanwhile they fuck my flight unite the festivities be already in full swing at the unite fairway club overlook the th hole |
| 2448 |
negative |
unite in the process of purchase ticket when price change unbelievable ripoffs pricediscrimination |
| 2449 |
negative |
unite although i be strand in chicago ofhare for another hours any chance your crackerjack service team could provide a meal |
| 2450 |
positive |
unite all flight cancel flight trip refund without difficulty staff extremely helpful no complaints way to handle bad weather |
| 2451 |
negative |
unite hours after land in atl i still do not have my bag which mean no clothe or makeup unitedairlines nothappy |
| 2452 |
negative |
unite bully in the workforce not ok get gate agents work as a team against be never cool delay flight unitedairlines |
| 2453 |
negative |
unite really fuck my day up hilo to lax hrmin delay because of software miss connection get home hrs late flightr no upgrade nothin |
| 2454 |
negative |
unite send someone to the customer service counter in person dia concourse b across from gate ba |
| 2455 |
negative |
unite i be not sure why i expect anyone to be here http tcobnflhpxtmw |
| 2456 |
negative |
unite this be not true gate agents cause this and we be not helpful thank for make me miss connection http tcoxaizwisml |
| 2457 |
neutral |
unite yes luckily i be there |
| 2458 |
negative |
unite it be my st birthday and my sister be come to celebrate but her flight keep cancel flight plz do all you can to get her here |
| 2459 |
negative |
unite what be the hold up with flight from slc to den |
| 2460 |
negative |
unite denphx flight tomorrow cancel flight ask for overnight nite in laxsna tell not without pay that be wrong |
| 2461 |
neutral |
unite can you please follow for a dm |
| 2462 |
positive |
unite thank you for the help |
| 2463 |
negative |
unite yeah that do not happen |
| 2464 |
negative |
unite why do i still not have my bag they arrive be website say they be still at the airport hours late flightr nothappy |
| 2465 |
negative |
unite have a maintenance issue stick in geneva with meal voucher that will not even cover a plate flight of spaghetti really |
| 2466 |
negative |
unite hate when i get bump out of the seat i have select empty row and move to another seat nonempty k flt nonupgrade |
| 2467 |
negative |
unite no announcement re extra baggage find an empty bin down to aisle back up with baggage to my seat row your agents argue |
| 2468 |
negative |
unite bag arrive i sure miss the customer focus days when i use to fly continentalair here be hop unite wake up |
| 2469 |
negative |
unite total bshave st class seat for connect flight your crew late flight we miss connection have next plane yet you do not honor it |
| 2470 |
negative |
unite too much info to share via tweet please send me your name and contact info happy to supply you with image and cs rep name |
| 2471 |
negative |
unite once again your lack of customer service astound me you be the worst airline in the history of airlines train your staff |
| 2472 |
negative |
unite extremely disappoint in flight unite leave crew and pssgrs strand in rain gate with no cover leave psngrs depart plane |
| 2473 |
negative |
unite besides land the plane overall customer service experience have be poor late flight and rude workers plus miss luggage |
| 2474 |
neutral |
unite i be just call the global service help desk so via phone |
| 2475 |
neutral |
unite on final pls do not let my connection leave conf npbhd http tcoewxwxidtfx |
| 2476 |
negative |
fuck you unite and your shitty fuck information http tcoscqujbvsta |
| 2477 |
positive |
unite you be good thank you |
| 2478 |
neutral |
unite how much do a ski bag cost to check bag contain pair be ski and one pair of pole |
| 2479 |
positive |
unite be not frustrate well not in any way relate flightd to you all anyway impress that i make it |
| 2480 |
neutral |
unite no thank |
| 2481 |
neutral |
unite i get it now would not let me log on with my email thx here be hop for dtwase without issue today |
| 2482 |
positive |
unite oh the wifi router be on top of the fuselage |
| 2483 |
negative |
unite on sfo aus ua isjx my seat appear to have have a mite problem dr recently confirm over bug bite be mites |
| 2484 |
negative |
unite come on reopen at ord and clear your grow dc backlog |
| 2485 |
negative |
unite customer service hr delay coupon can only be redeem on website which have higher price than expedia call wait time mins |
| 2486 |
negative |
unite i be strongly consider take my business elsewhere unitedairlines |
| 2487 |
negative |
unite your website will not allow me to post the require document i keep get be have technical difficulties |
| 2488 |
neutral |
unite lounge heathrow use by airnzusa http tcohjucpl |
| 2489 |
negative |
unite really need to start upgrade their plan no tvs then the inflight wifi be currently unavailable unitedairlines |
| 2490 |
negative |
unite i be not dig the new mileage earn plan i would earn about of the miles i do now any change to the award ticket price |
| 2491 |
negative |
unite outsource ticket and gate agents at mia ill advise you do it in roc and service go downhill keep employees and fliers first |
| 2492 |
negative |
unite be just hang up on by customer service after wait min on hold guess that vacation s not happen website be not work |
| 2493 |
negative |
unite bad idea to let people back on the terminal with food vouchers but allow only minutes to get anything long line ua |
| 2494 |
negative |
unite what be go on with the mileage plus account login through username and email have be down for at least three days |
| 2495 |
negative |
unite what incentive do i have to give you another chance |
| 2496 |
neutral |
unite my dad book through orbitz and due to weather he can not make it to the airport can you help him |
| 2497 |
negative |
unite finally i get the right response unite must check this issue ua ewr to puj on friday |
| 2498 |
neutral |
unite to begin newarklondon heathrow route on may panynj boeingairplanes froschtravel http tcordjmwflg |
| 2499 |
negative |
unite baldordash rebooked arrive hours late flightr last year hrs to san diego and the no inflight entertainment |
| 2500 |
negative |
unite lose bag in huston we leave for a bahamas cruise today from nola and have to buy all new stuff customer service be non existent |
| 2501 |
negative |
unite site errored out at last step of change award now can not even pull up reservation minute wait time thank unite |
| 2502 |
negative |
unite you get a nd chance today as i fly to adam let us see if you can redeem yourself after that last horrendous trip to the state |
| 2503 |
positive |
unite very impress so far an app that be worth a damn and sms update on my flight |
| 2504 |
neutral |
unite any last minute flight deal for your cute little frequentflyer my friday flight be cancel flightled |
| 2505 |
negative |
unite just have the worst customer service experience ever on unite airlines |
| 2506 |
negative |
unite airlines st only time i ever fly your airline what a disgrace jimtrotternfl i should have listen to your tweet horrible |
| 2507 |
negative |
unite diverge to burlington vermont this suck |
| 2508 |
negative |
unite officially have the most inefficient board procedure there be no reason it should take mins to board a plane |
| 2509 |
negative |
unite hours of sit in the plane that have not leave the gate yet more hours of actual fly leave |
| 2510 |
negative |
unite i send my detail to the customer care link you send me almost a month ago and no response |
| 2511 |
negative |
unite terrible service for military members and their families ridiculous unitedairlines |
| 2512 |
neutral |
unite hi have a question re future flight book problems dubjac jaclax laxdub i be g what be check bag allowance for jaclax |
| 2513 |
negative |
unite my flight be cancel flight and i be need some help reflight book problems |
| 2514 |
negative |
unite i be just very surprise it take over mins never experience anything like that on k number |
| 2515 |
neutral |
unite n taxi bhxofficial depart as ua to newark liberty airport http tcoialicehft |
| 2516 |
negative |
unite i be afraid not i fly or service every week and i be just unhappyspend too much money to be unhappy |
| 2517 |
positive |
unite thank you it be my daughters th bd party wproj weather cond it do not look promise please assist with earlier flts to cmh |
| 2518 |
negative |
unite if you be go to cancel flight flight today do everyone a favor and get on it now do not stall the inevitable |
| 2519 |
negative |
unite your plane s be wait at the gate for two hours with all passengers onboard in their cramp seat yuck |
| 2520 |
negative |
unite flight ua get delay hours due to a mechanical issue could use a free drink or to make up for this inconvenience |
| 2521 |
negative |
unite his cell phone record need to be check to see who do converse with i trust the faa can handle this better |
| 2522 |
negative |
unite for wireless be epic fail greedy piggy you be the worst |
| 2523 |
negative |
unite have you inspect the picture routine aircraft check while on his cell phone what will the faa nyt say http tcobngplijt |
| 2524 |
negative |
unite your airserv contractors be not worth a wet damn min late flight still not do w bag on ua they make checkin a calamity |
| 2525 |
negative |
unite will never fly with you again terrible service ruin our entire vacation lostsuitcase noreimbursement |
| 2526 |
negative |
unite web app will not let me upgrade seat call center wait time be minutes plus just want to get more legroom but it be a pita |
| 2527 |
negative |
unite character do not cover my reason i be afraid |
| 2528 |
negative |
unite while busy on his cell phone |
| 2529 |
negative |
unite really fill out a form about my flight experience i send an email to the k email address |
| 2530 |
negative |
unite leave gate minutes early my thoughts that do not count if you sit on the tarmac for a half hour comeonpeople |
| 2531 |
positive |
unite will the kudos to capt herman be relay to his chief pilot or should i be email someone |
| 2532 |
negative |
unite on flight but it be not depart website say delay due to operational difficultieswhat do that mean |
| 2533 |
negative |
unite do you teach your gate agents lie or do they just learn on their own there be overhead space for my bag do not have to check |
| 2534 |
neutral |
unite first officer of ua check our prior to departure from ewr yesterday while on his cell safety http tcotfhvaz |
| 2535 |
negative |
unite i book lh via ua however at gate they rebooked me to a late flightr lh flight now that flight do not earn pqd for me how do i get it |
| 2536 |
negative |
unite couple with selfservice policiescost cut exacerbate the note issue |
| 2537 |
negative |
unite i appreciate the immediate offer but suspect it be more longterm issuenot simple fix also skibootbag policy be awkward at best |
| 2538 |
negative |
unite it be not simple issue generally how you set up check inbaggage policies at logan and general unhelpfulness of employees in early be |
| 2539 |
negative |
unite terrible illogical reroute after cancel flightled connection then make me pay to check bag then lose bag ual |
| 2540 |
negative |
unite i already follow you one of you number agents rebooked me go from a to an a ugh |
| 2541 |
positive |
unite good job at cle tpa on schedule to inch of snow http tcotbsjquw |
| 2542 |
negative |
unite never fail to have delay flight |
| 2543 |
negative |
unite yes myself and about other people also |
| 2544 |
positive |
unite be elp friendly flyerfriendly unite emb elpaso http tcomeozboxl |
| 2545 |
negative |
unite it be be book into first class with curbside delivery hours from now i be count on it teamusa |
| 2546 |
neutral |
unite let us do that can you email board pass |
| 2547 |
neutral |
unite addair we hope you do not miss your connection for help with reflight book problems please follow us dm your confirmation cp do thx |
| 2548 |
negative |
unite be ridiculous ua delay for hours and count should have book with a diff airline that take it seriously unitedsucks |
| 2549 |
positive |
unite provide a voucher for one of my customers and i will tweet about you all day long earnedmybusiness |
| 2550 |
negative |
unite at msp w employees try to check in several hundred and the line be crazy might miss our plane be sure to thank these employees |
| 2551 |
positive |
unite stellar customer service you have earn my business by your attention to detail |
| 2552 |
positive |
unite service by staff be great as usual cleanliness and smell a bite much i will be back satisfy traveler |
| 2553 |
neutral |
unite now arrive lax be |
| 2554 |
negative |
unite i do i be on ua lax to den we be schedule to land lax be please rebook to denver best flight |
| 2555 |
negative |
unite no first class passenger should have to pay for inflight wifi |
| 2556 |
positive |
hey unite you have upgrade me on a hour international flight i forgive you thank you |
| 2557 |
negative |
unite my flight out of bgm cancel flightled last night i get a hotel voucher but have to pay for a cab back worse cab experience ever |
| 2558 |
negative |
unite s first flight to iah from iad be delay because no one hook up grind power to the plane get it together folks |
| 2559 |
negative |
unite ua there be no way a plane lose its software i believe you decide to do an upgrade |
| 2560 |
negative |
unite already miss connection ua |
| 2561 |
negative |
unite typically once you get the problem fix then the crew expire and the delay turn into a cancel flight |
| 2562 |
negative |
unite ua delay again i get charge if late flight by you you say oh well |
| 2563 |
neutral |
unite we be try to go as far away from kingscollegelondon as possible for charity today would you help us jailbreak rag |
| 2564 |
negative |
unite friend stick in bus on runway at pek with two small kid no customer service no explanation kid cry awful service |
| 2565 |
positive |
unite yes to more food add some gluten free options while you be at it |
| 2566 |
negative |
unite no you guy suck i will never fly with you again and ur supervisors suck too |
| 2567 |
negative |
unite on a flight to new york love the quality plan on unite wtf crappy aviation newyork http tcozvcfpohl |
| 2568 |
neutral |
unite paigeworthy page unite value your tweet bc it be so rare that they receive tweet compliment their service most be fake |
| 2569 |
negative |
unite yes there be when you keep get the same robotic answer |
| 2570 |
positive |
unite thank you for a great flight in gfc cheer http tconvlnglnmgn |
| 2571 |
negative |
unite bad customer service to nyc a few weeks ago think of move on |
| 2572 |
negative |
unite danahajek unite s ceo have decide to outsource and or push out more and more of their skilled and loyal employeeslack of staff |
| 2573 |
negative |
unite i mean your employees be really nice as i literally sob |
| 2574 |
negative |
unite danahajek she mean to say there have be so many complaints today this week this month that she can not respond bc she be alone |
| 2575 |
negative |
unite i be fly home for a be event tomorrow you push back my flight now i have a ticket that will not get me home in time |
| 2576 |
positive |
unite they hold the plane make it |
| 2577 |
negative |
unite you delay our departure by hrs to wait for passengers from another flight that be late flight unacceptable |
| 2578 |
positive |
unite ok have send you info via dm i appreciate your help and consideration |
| 2579 |
negative |
unite flight from chicago to houston over hours and no pretzels or peanuts seriously about pass out |
| 2580 |
positive |
unite nice and early back home http tcogegnghmie |
| 2581 |
positive |
unite i hope so too |
| 2582 |
negative |
unite after have to now tag my own bag at the airport i be hop they would actually arrive with me here be hop they arrive |
| 2583 |
positive |
unite i will make sure he be do that thank for the help this be a huge race for him and just try to make sure it go smoothly peace |
| 2584 |
negative |
unite i have plan to book additional flight tonight but after hrs work on one trip i be wear out enoughisenough |
| 2585 |
negative |
unite so much for be here to help very disappoint in your customer service |
| 2586 |
neutral |
unite if you would love to see more girls be inspire about become pilot rt our free woaw event march at abq http tcorfxlvkgdh |
| 2587 |
negative |
unite your system be down and after be on hold for over mins mia tell me she be go to charge a flight book problems fee customer service |
| 2588 |
neutral |
unite i take a screenshot and email it to myself let us dm and figure this out |
| 2589 |
negative |
unite she will not be at my wed this be an irreplaceable milestone there be no reflight book problems how can we be repay for this |
| 2590 |
negative |
unite brothers luggage be lose on copa airlines flight he be compete sunday for the panamerican cross country cup please help |
| 2591 |
positive |
unite will you fill it yes they will thank bringyourown kleankanteen http tcodaaarqbxw |
| 2592 |
negative |
unite on last flight of the day no less i be now drive hours to aspen thru a snowstorm thx to your team lack of customer empathy |
| 2593 |
negative |
unite brothers baggage be lose on route to panamerican cross country cup championship in columbia his race be sunday please help |
| 2594 |
negative |
unite yes there be plenty of seat available so why do vicky thomas refuse to give one to a million mile flyer |
| 2595 |
negative |
unite funny both my flight yesterday be delay because of mechanical issue rotten luck to get plan in a row with issue |
| 2596 |
negative |
unite that would have be nice earlier today too late flight now i hope |
| 2597 |
negative |
unite wait mins and count to get through to global service something go on |
| 2598 |
negative |
unite no still try to get home |
| 2599 |
negative |
unite also your atgate monitor show empty seat |
| 2600 |
negative |
unite that be not what your reservations desk just tell me they say there be plenty of seat |
| 2601 |
negative |
unite very exasperate i be have a difficult time with flight book problems as the error message say you be undergo maintenance really now |
| 2602 |
positive |
unite this flight attendant be extremely helpful to a woman who have a hard time walk very touch |
| 2603 |
neutral |
unite scvpools please call me at |
| 2604 |
negative |
unite laxm make it happen please else on a cruise with no luggage tomorrow |
| 2605 |
negative |
unite no i do not make connection your stellar employee vicky thomas refuse to board me even though empty seat on plane |
| 2606 |
negative |
unite of course that be the start of my trip wks ago its go further downhill on my return |
| 2607 |
negative |
unite no you do not |
| 2608 |
negative |
unite how much longer will it take it a guitar not a royal commission |
| 2609 |
neutral |
unite i have a voucher that expire next week can i get an extension on it before it expire |
| 2610 |
negative |
unite sure but different texts change time gate especially locations across the entire concourse that just seem a little off |
| 2611 |
neutral |
unite you know what would be awesome provide us with complimentary entertainment on your flight especially those longer than hours |
| 2612 |
positive |
unite dm send thank |
| 2613 |
negative |
unite to late flight now but in future flight train staff better to handle emergency situations and grind staff in customer service |
| 2614 |
neutral |
unite san diego to chicago leave at be tomorrow |
| 2615 |
negative |
unite stick in this airport hours in standbys cuz the pilot show up late flight in pjs i miss my connectin flight pj s i tell you nyfw |
| 2616 |
positive |
unite brian at sfo customer service deserve a raise give me extra meal voucher and a good joke to cheer me up after flight delay ftw |
| 2617 |
positive |
unite thank you have a nice even |
| 2618 |
negative |
unite if i wait i will lose the flight so frustrate |
| 2619 |
negative |
unite it most certainly be not |
| 2620 |
neutral |
unite its available online i just can not figure out how to do it to guarantee same flight |
| 2621 |
negative |
unite try to book flight wmiles be on hold for m before i give up need to get on same flight use two diff and pay tix |
| 2622 |
positive |
unite no thank take care of it when i call |
| 2623 |
negative |
unite that be the tweet you choose to answer to tell me you be not liable youretheworst neveragain |
| 2624 |
negative |
unite y not you be the reason we be in houston and not nyc tonight it take the plane an hour to take off no explanations or sorry |
| 2625 |
positive |
unite awesome thank you very much for the help |
| 2626 |
neutral |
unite you need to follow me so i can dm you to give you the info |
| 2627 |
negative |
unite airlines agents argue about check bag announcement look for room until seat give up and walk back to seat unnecessary |
| 2628 |
neutral |
unite yea i saw that i be move to china and have bag will pay whatever but want to make sure it be ok to bring that many |
| 2629 |
negative |
unite you should change your name to unite incompetence no flight until monday have to take a hour drive now to get to my flight |
| 2630 |
negative |
unite not even mention how rude the customer service be to us as a business owner i would be mortify if my employees act as yours |
| 2631 |
positive |
unite keep me watch the safety video for the first time in forever nice job |
| 2632 |
negative |
unite have time to respond to everyone else s complaints but not mine you just lose a customer |
| 2633 |
positive |
unite thank to lea in the chicago office for her help in switch our cancel flight flight |
| 2634 |
negative |
unite most likely make it sound like you have no idea which be not how i want my flight to be please use facts thank |
| 2635 |
negative |
unite tell me something i do not know not keepingit weaktea |
| 2636 |
negative |
unite the wait time for a baggage question be minutes that be crazy be there a limit to the amount of bag i can bring internationally |
| 2637 |
negative |
unite leighemery we do not like to hear this be there anything we can help with thank ey another empty offer for help |
| 2638 |
negative |
unite i be try to upgrade my seat to first class but the wait time on the phone be minutes can you help |
| 2639 |
negative |
unite ua be a coshared flight w ana unable to check in hrs prior |
| 2640 |
negative |
unite never fly with you guy ever again the customer service be piss poor at best |
| 2641 |
negative |
unite when a hour flight turn into a ordeal sigh |
| 2642 |
negative |
unite where be our luggages with a group and over luggages be lose |
| 2643 |
negative |
unite assistance with what the attitude of your staff no matter which airport we be at |
| 2644 |
neutral |
unite sure follow for a sec and i will |
| 2645 |
positive |
unite thank you so much for your help with my birthday trip ticket be confirm |
| 2646 |
neutral |
unite airlines on flight ua need to make ua can you hold the plane for us |
| 2647 |
positive |
unite thank you |
| 2648 |
negative |
unite when will i hear guitar be damage in december i use my guitar to earn a live get your act together |
| 2649 |
negative |
unite i be on hold for over minutes and be talk to one of your employees i ask him for name or id and he hang up in my face |
| 2650 |
negative |
unite i hope so but i have receive no help so far i have be on hold for more than an hour can someone speak to me |
| 2651 |
negative |
unite try other flight options as per weblink non available for next days frustrate notgoodenough poorservice |
| 2652 |
negative |
unite you ask me to dm then ignore them please assist in change to another flight today feb fra to mco avoid iad |
| 2653 |
negative |
unite how do you stay in business with such poor service poorservice notgoodenough http tcovolmeja |
| 2654 |
neutral |
unite will the airline refuse my canadian passport with less than months remain validity go to us |
| 2655 |
neutral |
unite what time should i arrive at the airport for my be domestic flight out of san diego |
| 2656 |
neutral |
unite tax in at ord flyohare airlinegeeks avgeek http tcoupocmmulun |
| 2657 |
negative |
unite i send a dm re an exist reservation but no one have respond |
| 2658 |
neutral |
unite i be go to a service desk now to see what the options be |
| 2659 |
negative |
unite i miss the continental days |
| 2660 |
negative |
unite or how about next time my bag be underweight you guy credit me or how about i take my business to an airline that care |
| 2661 |
negative |
unite it be not full i have plenty of time to go to the gate and check plus with my status i should have get on |
| 2662 |
negative |
unite then why do your staff refuse to let me on the earlier flight cite my have check a bag |
| 2663 |
negative |
unite thank for nothing next time i will bring a whole extra suitcase for my extra pound that make sense right |
| 2664 |
negative |
unite first you lose all my bag now you cancel flight my flight home min wait to talk to somebody poorservice notgoodenough |
| 2665 |
positive |
unite great land in denver next rapid city snow start to fall florida everglades be a faint sunburn away here come the cold |
| 2666 |
positive |
unite look forward to fly with you guy as well |
| 2667 |
negative |
unite how be it that my flight can arrive early and be delay due to no gate be available we be now min late flight on tarmac |
| 2668 |
negative |
unite my flight land min but we be be tell to stay on the plane have not pull up to the gate have little to no information |
| 2669 |
neutral |
unite i have such a love hate relationship with you some days you be good the others you be so terribly awful its sadden |
| 2670 |
negative |
unite have better customer service at john wayne airport |
| 2671 |
positive |
unite bag be finally deliver and intact thank for your assistance |
| 2672 |
negative |
unite passengers seat crew ready wheresthepilot flt from ord hope he be not at the bar |
| 2673 |
negative |
unite book tix month ago and now its about cheaper and customer service be useless what be up with that |
| 2674 |
negative |
unite be ua still take off at pm i be stick on the tarmac on ua wait to get in |
| 2675 |
negative |
unite you be right good you catch the mechanical failure too bad there be no blanket but ok |
| 2676 |
negative |
unite we be sit in ua get delay because the operations can not find captain ridiculous unite |
| 2677 |
negative |
unite truly the worst day of fly i have ever experience |
| 2678 |
positive |
unite you guy make my day treat me well thank you |
| 2679 |
negative |
unite stick in houston because you can not seem to get a plane to the destination on time in perfect fly condition |
| 2680 |
negative |
unite you phone customer service team be bad think it be time for me to consider switch airlines |
| 2681 |
negative |
unite how much longer unite be on the phone for over an hour to straighten out a star alliance upgrade http tcouvieuidf |
| 2682 |
neutral |
unite how can i verify if wheelchair assistance have be request for my next flight |
| 2683 |
neutral |
i leave my dildo on the plane be there any way for me to get it back unite |
| 2684 |
positive |
unite do not know her last name but karen at your call center be terrific friendly helpful terrific representative kudos |
| 2685 |
negative |
unite i be cancel flight my mileageplus card and i will never do business with you again you clearly do not care about your customers |
| 2686 |
positive |
unite thank you good service safe flight way home |
| 2687 |
negative |
why even ask me to dm you and offer help if you can not do anything unite terriblecustomerservice unitedairlines http tcofecivwq |
| 2688 |
negative |
unite yes and that be appreciate but misinformation damage credibility you may want to have someone observe in newark fwiw |
| 2689 |
negative |
unite you guy suck |
| 2690 |
negative |
unite never fail fly fc order ravioli get chicken tell the fa she say you should of tell me other people want chickenidiot |
| 2691 |
negative |
unite second time fly into houston and mins wait for luggage at baggage typical still wait |
| 2692 |
positive |
unite both flight go great and improve my view of your airline cheer flight attendents on ua deserve a raise |
| 2693 |
negative |
unite again horrible service again attitude when ask for information again you make me not want to fly unite ever platinummember |
| 2694 |
negative |
unite and now your rep just hang up on me after over mins on hold because i ask for a supervisor i be furious right now |
| 2695 |
neutral |
unite i have a question about my interview process i have only one interview but be the last person be that good or bad |
| 2696 |
negative |
unite thank you for hrs at terminal d in dull airport http tcoigdgcttm |
| 2697 |
negative |
unite go bankrupt again and transfer all of your assets to love that would be great |
| 2698 |
neutral |
unite land in chicago saw it once we be already airborne |
| 2699 |
negative |
unite marcus help me good agent could not fix it flight be list on website but unavailable to book false advertise much |
| 2700 |
positive |
unite i may not hit any new status this year but i have fly several time this year and have try to book with you all every time |
| 2701 |
negative |
unite unsmiling rep tell us hotel shuttle come like every minutes breezy min late flightr we be take a cab you go to reimburse |
| 2702 |
negative |
unite if someone miss his connect flight because of the airline and it be the last flight of the day how will you fix it |
| 2703 |
negative |
unite yes i need plenty of assistance but receive none |
| 2704 |
negative |
unite not tonight we get a hotel and after hrs of travel and still not reach our destination we be disappoint thank |
| 2705 |
negative |
unite thank you for the reply i email your customer care department about my experience |
| 2706 |
negative |
unite how can i file a claim when your agents will not let me speak to a supervisor my claim number be expire because you will not find my bag |
| 2707 |
neutral |
unite it be do if you do something to make up for it i will tweet that too |
| 2708 |
negative |
unite i have one interview i be the last person what do that mean |
| 2709 |
negative |
unite i have fly with you time in the last days out of flight have be delay huge mistake on my part do not fly unite |
| 2710 |
positive |
unite i just receive notification of inflight wifi for ua from flysfo to sydneyairport amaze |
| 2711 |
negative |
unite yes but take two days to get bag deliver miss a full day ski because of this |
| 2712 |
positive |
unite give her the recognition she deserve |
| 2713 |
positive |
unite she be the type of person that can make a customers day i fly time a year she be one of the top flight attendants i have have |
| 2714 |
negative |
unite make me remove pound from my check bag otherwise they would charge me loyal flier for years time for change |
| 2715 |
negative |
unite be sit on this plane unreal when will my day nightmare end |
| 2716 |
positive |
unite you suck southwestair you be the best |
| 2717 |
negative |
unite can you let us out of the gate now ua |
| 2718 |
negative |
unite on top of no free tv on the int l leg now i be sit on the tarmac in houston min past departure w another hr plus to go |
| 2719 |
negative |
unite dtv do not work pilot late flight will not let yr old fly next me and i pay an upgrade unitedsucks |
| 2720 |
negative |
unite your loyalty team basically flip me off via phone but thank maybe google loyalty and get back to me lol |
| 2721 |
negative |
hey unite this be your job do not give me the safety spin this be the same plane that break on the original flight out unitedsucks |
| 2722 |
positive |
unite thank you |
| 2723 |
negative |
unite if you mean beyond opaque maintenance issue yes that would be basic in customer service which your ewr staff can not manage |
| 2724 |
negative |
unite dear ted we do not care about you nor the mileage plus card you pay a lot for bye bye unite |
| 2725 |
neutral |
unite terminal gate b flt then take her to terminal gate m swiss air lx |
| 2726 |
negative |
unite sad that you do not think it be important to resolve your client face team that behave disgraceful |
| 2727 |
negative |
unite help my girlfriend amy lloyd be go to miss our flt to zurich bc of your fault she need a golf cart to meet her at ord |
| 2728 |
negative |
unite epicfail from a former gate agent in pia he walk away and quit luckily a responsible pia agent save the day |
| 2729 |
negative |
unite that be the problem we be be tell the aircraft be on its way |
| 2730 |
negative |
unite will do thx be sit on plane now for hrs and now we have to refuel i can not even make this stuff up |
| 2731 |
negative |
unite do you know how to use twitter bro your terminal look like it be in bosnia here be another pic http tcomnywrkbs |
| 2732 |
negative |
unite you be by far the worst airline plane delay on round trip flight how be that possible |
| 2733 |
negative |
unite i take care of it myself have to rent a car and drive hours to retrieve my belong due to unite errors |
| 2734 |
negative |
unite now i will probably miss my next connection |
| 2735 |
neutral |
unite any chance you will ever do cpus on your jfklax like americanair |
| 2736 |
negative |
unite you may think i be joke or blow it out of proportion but the last unite flight have be delay or significantly late flight |
| 2737 |
negative |
unite not the case now delay due to mechanical issue with no update on departure time just cancel flight the goddamn flight so i go delta |
| 2738 |
negative |
unite days and plan with mechanical issue now over hrs late flight sit on this plane this be insane |
| 2739 |
negative |
unite i do not get a message from you i will resend number |
| 2740 |
neutral |
unite yes fill out the form last year do not have case number handy guess i be not cut out for the historical society afterall |
| 2741 |
negative |
unite what idiot design your seat armrest tv remote rest elbow do not mix seatmate keep change channel blast volume |
| 2742 |
negative |
unite you can bump me up to group so i will not be force to check my bag and wait minutes at lga |
| 2743 |
negative |
unite listen learn do this remove your pqd requirement it be insult ha |
| 2744 |
positive |
unite thank you for the reply i will fill out the form and submit it as request good to know you be pay attention |
| 2745 |
positive |
unite gate agent alavera be amaze |
| 2746 |
negative |
unite i need you to be a better airline lol |
| 2747 |
negative |
unite your agents force me to check a carry on bag when i receive my bag i find your crew have steal from me you lose my business |
| 2748 |
positive |
unite win top mark for customer service via twitter they turn a poor experience into a positive many thank for the effort |
| 2749 |
negative |
unite really you charge me to check a bag and then you put it on a different flight still do not have my bag |
| 2750 |
negative |
unite why have not you release a travel advisory for iad for tomorrow |
| 2751 |
negative |
unite cross country flight sfo bos no wifi not even a can of soda and this quality inflight entertainment sad http tcoxhlcmtff |
| 2752 |
negative |
unite be really get horrible so much for tuck in my kid tonight delta transfer milesstatus right http tcohhnjjje |
| 2753 |
neutral |
unite i just have an interview how long do it take before you hear back |
| 2754 |
negative |
unite i think problem resolution should be decide on your end especially if you would like me to continue fly your airline |
| 2755 |
negative |
unite roundtrip to london on delta i think i will fyi that be another k you just lose moneynotspentonunited unfriendlyskies |
| 2756 |
negative |
unite already flight book problems next week s trip on americanair thank for make the choice so easy disunite unfriendlyskies servicefail |
| 2757 |
positive |
unite flight experience r often frustrate but day on ua from chi to wpg flight attendant april be amaze she be of the best |
| 2758 |
negative |
unite also group be total bs |
| 2759 |
negative |
unite do not ask me to be patient without offer something in return |
| 2760 |
negative |
unite just like clockwork friday afternoon flight from las to den run late flight why do this seem to happen so consistently keepit |
| 2761 |
negative |
unite i will on americanair southwestair delta or jetblue all of which will be get my business unfriendlyskies unbelievable |
| 2762 |
positive |
unite free booze for the bach party would make it better ord msy delay again we will enjoy either way thank |
| 2763 |
neutral |
unite i have their name board pass be in there too i think they might really need this any ideas |
| 2764 |
neutral |
unite sit in seat d on a flight back from vegas to chicago someone leave a folder that look important in the seat pocket |
| 2765 |
negative |
unite incompetentrude service today miss my connect flight then the customer service desk be terrible to me really upset w untd |
| 2766 |
negative |
unite terrible experience on ua on th st exit row in economy have zero legroom have same row book for return but can not change |
| 2767 |
negative |
unite hours late flightr i have be in transit for a total of twelve hours please just change the plane on flight this be ridiculous sfo |
| 2768 |
positive |
unite all good man it be not your fault that plane be have maintenance issue |
| 2769 |
negative |
unite this delay of flight ua have be painful i sure hope it do not because me or my luggage to miss my ua flight to new delhi |
| 2770 |
negative |
unite yes but unbelievable should have a free fare lock |
| 2771 |
positive |
unite battierccipuppy your puppy be so cute we look forward to have both of you on board thank for the high five ey |
| 2772 |
negative |
unite worst airline beware they do not maintain there plain be on the runway the past hours |
| 2773 |
negative |
unite it should be free like other airlines again it be not anymore |
| 2774 |
negative |
unite exist reservation be fine i be talk about no longer have an cmhord option get me in too late flight |
| 2775 |
neutral |
unite please tell me i be go to make my connect flight from ofhare to stl southbendinwhere http tcoqgwkdewv |
| 2776 |
neutral |
unite lindsay and darn terrible memory on my part i know they be head back to iad and then pit tonight |
| 2777 |
negative |
unite i know i be sure you hear it all the time do not like the new seat i be a small guy and i feel the new plan be tight |
| 2778 |
negative |
unite how about after hrs at ord another on the tarmac refuse to move me to an earlier flight you make it up to me iflyalot bs |
| 2779 |
neutral |
unite ok thank for the clarification |
| 2780 |
positive |
unite when be you come back to iflyoakland you have a huge east bay customer base due to sfo and i miss you |
| 2781 |
negative |
unite also do not help me i be a very frequent flier and unite premiere gold apparently that mean nothing |
| 2782 |
negative |
unite delay another hour |
| 2783 |
neutral |
unite as a million mile flier i be embarrass to ask how long ago his launch |
| 2784 |
negative |
unite can not beat the storm out of town if you wait to issue the policy until too late flight nws issue storm warn already |
| 2785 |
negative |
unite skywest do it again i will now miss one or probably both our aspen events fail |
| 2786 |
negative |
unite do not need your apologies need my bag take minutes from land to get it unacceptable |
| 2787 |
negative |
unite add wifi entertainment and the old seat and i will come back |
| 2788 |
negative |
unite so we fly into sfo and honululu get push back hours and now it look like more delay i beg of you plz sort this out soon |
| 2789 |
positive |
unite thank i will catch my conection |
| 2790 |
negative |
unite super lame that you charge for tv on an international flight to the us it be not |
| 2791 |
negative |
unite as for volunteer to give up seat people do now we sit for minutes on plane wait them to add more people letsgo |
| 2792 |
negative |
unite you go to transfer my car to me too because it be at the airport you could not get me too |
| 2793 |
negative |
unite next time i will not volunteer to let you gate check my bag for space since you obviously can not deliver it in a timely manner |
| 2794 |
negative |
unite i be sorry it be cold in chicago but i do not see why that mean it take minutes for my priority bag to show up on the carousel |
| 2795 |
neutral |
unite how long do it take for customer feedback to respond to a complaint |
| 2796 |
negative |
unite you be make me miss big snow in montana not cool |
| 2797 |
negative |
unite you might be the only airline not offer waivers keep up the good fight |
| 2798 |
neutral |
unite or frontier http tconwinfuc |
| 2799 |
positive |
unite thank you any help be appreciate |
| 2800 |
neutral |
unite fyi go through this on similar flight last week |
| 2801 |
negative |
unite i know where to check my complaint be my ticket say dinner when i book now it be change to refreshments where be my refund |
| 2802 |
negative |
unite bag mia since wednesday still no word where it be or if we will ever see it again lostluggage frustrate |
| 2803 |
neutral |
unite assume those benefit only apply to my own reservation any way my partner on diff res can use them can we combine res |
| 2804 |
neutral |
unite or us air http tcoeishcnpro |
| 2805 |
negative |
unite we can not all be american airlines i suppose http tcoewjoklji |
| 2806 |
negative |
unite love to report how horrible this flight be to your team let us make it worse as they get to my seat out of all snack |
| 2807 |
neutral |
unite uhuhgroup try to get out of nashville and into iad today instead of tomorrow why be preemptive though https tcoybvxaowkv |
| 2808 |
positive |
unite thank for move my dad on to my my mom s flight you help make his birthday start with friendlyfriday awesomeness paw up |
| 2809 |
negative |
unite you need to get it together of flight cancel flightled strand with no car and my baggage be lose you never get it right |
| 2810 |
neutral |
unite blood service make your appt today http tcouxwpadugs |
| 2811 |
negative |
unite it be worth say that if you litter in singapore you get can but there be rule say unite |
| 2812 |
neutral |
unite not waive change fee with the snow storm come tomorrow iad be under winter storm warn tomorrow already what be up |
| 2813 |
neutral |
unite yes i will be send an email to customer service today |
| 2814 |
negative |
unite i be fully aware it be just that your rule be harsh toward the client especially since you be go to resell my seat for more |
| 2815 |
negative |
unite why i will not check my carry on watch a handler throw this bag miss the conveyer belt sit there min http tcolyoocxmsh |
| 2816 |
negative |
unite why so i can waste more of time on this airline to get an automate message disappoint as always |
| 2817 |
negative |
unite this mean within one week i will have file compensation complaints to your website |
| 2818 |
negative |
unite not sure however my ticket include one check bag therefore this charge be extra and completely unanticipated |
| 2819 |
positive |
unite dgoodspeed we will follow up with our maintenance team thank for the tweet kp thank you unite care |
| 2820 |
negative |
unite terribly disappoint confirm reservation delay and your cust service staff be not helpful in find an alternate solution |
| 2821 |
neutral |
unite this be for a checkin luggage employee tell me not to include wheel in the dimension |
| 2822 |
neutral |
unite dmangen visualclubconceptscom |
| 2823 |
neutral |
unite if i have a ticket refund which i purchase for my brother to fly could i then use the refund credit for me to fly respond |
| 2824 |
negative |
unite this be besides the fact that one week ago you delay me by hours i be not impress at all |
| 2825 |
negative |
unite its my one and only check bag which be check to edinburgh however i be be charge randomly from dc to newark |
| 2826 |
negative |
unite with the purchase of my ticket i be entitle to check in bag however i be be charge an extra dollars for domestic transport |
| 2827 |
negative |
unite thank you for the hr delay then board us onto a plane that reek of vomit flight attendant indicate it be not clean properly |
| 2828 |
negative |
unite i have never be so gross out in my life what a disappointmentyet againflying with you |
| 2829 |
neutral |
unite need to add service dog to my itinerary for tomorrow |
| 2830 |
negative |
unite thank for delay my flight for an hour and then board us onto a flight that reek of vomit because it be not clean properly |
| 2831 |
negative |
unite just land might want to check flight plane from houston that sound be during takeoff land http tcoqkquraggoo |
| 2832 |
negative |
unite i can not even look at you right now i will call you when i be not so mad |
| 2833 |
neutral |
unite dm ed you the request num |
| 2834 |
negative |
unite i request an online refund option they deny say the ticket be use hope they understand the problem from your approach |
| 2835 |
negative |
unite nope still sit at the gate |
| 2836 |
neutral |
unite bagage which i take to in the cabin i do not need to checkin correct |
| 2837 |
neutral |
unite exactly |
| 2838 |
negative |
unite the passengers wait inside the flight on the runway and return back in of gate that should not count as a valid journey |
| 2839 |
negative |
unite yes it be partly use the delewr be use the return flight be cancel flightled due to technical glitch in operations |
| 2840 |
positive |
unite thank you appreciate the response |
| 2841 |
neutral |
unite old school ride home to lax from houston flyingretro http tcoasuwxkv |
| 2842 |
negative |
unite i appreciate you look can you compensate me on anything for my trouble still have not take off for a be flight |
| 2843 |
neutral |
unite mine be gjqxj husband be acw can not dm for some reason |
| 2844 |
positive |
unite thank you thank you thank you for contact me thank you for the offer of a travel certificate unitedairlines |
| 2845 |
negative |
unite another terrible experience with unite discrimination delay and no help from customer service unite notimpressed |
| 2846 |
neutral |
unite hi we be fly into iad tomorrow even do you expect delay or cancel flightlations with the snow storm |
| 2847 |
negative |
unite if a business decision be make that inconvenience and possibly cause lose customers be it a good business decision cranky |
| 2848 |
positive |
unite send a dm just now thank i be incredibly happy the fast response i get via twitter than via customer care thank you |
| 2849 |
negative |
unite please provide update on ua this flight have be strand by unite with no information from the crew on the plane |
| 2850 |
negative |
unite thank for remind me how much easier it be to fly southwest get more agents at sfo |
| 2851 |
positive |
unite perfect that work thank you |
| 2852 |
negative |
unite that be still one day over my visa expire on june which be why i book my flight on that day |
| 2853 |
neutral |
unite followback so i can dm plz |
| 2854 |
negative |
unite miaewr excellent crew ewriad no crew to load bag wait w door open freeze mins past departure |
| 2855 |
negative |
unite your customer service be crap |
| 2856 |
negative |
unite thank for have grind crew that be surprise when flight arrive beingsuckontarmacsucks |
| 2857 |
positive |
unite mechanical issue look like they get it fix thank for your concern |
| 2858 |
negative |
unite ua sit on tarmac at ord when there be visibly gate open reassign our gate |
| 2859 |
positive |
unite thank |
| 2860 |
negative |
unite usually an issue with express our of sfo positive note mainline ps be enjoyable |
| 2861 |
negative |
unite no sato rebooked me just upset that my travel office have to fix this and you could not |
| 2862 |
negative |
unite kind of unnerve to watch the guy deice your plane text on his phone the whole time http tcoqdxftqqt |
| 2863 |
negative |
unite refresh my browser right before checkouterror load message ticket price increase in a matter of sec dounotwantmybusiness |
| 2864 |
negative |
unite jedediahbila why be unite vote every year as one of the worst airlines do enjoy that title you should give jedediah free pass |
| 2865 |
negative |
unite i think you should board from the back of the plane whatstheholdup chitocle |
| 2866 |
positive |
unite on the plane but thank maybe do not let so many people check in by themselves teem with morons |
| 2867 |
negative |
unite thank seat make for a year old and a break tv flightsyear my last on your airline |
| 2868 |
neutral |
unite ua need deice stat we have wait our turn |
| 2869 |
neutral |
unite yes i have board this way many time have never have to show my pass on the tarmac multiple time path be rail off only way |
| 2870 |
negative |
unite bobwesson fair enough unite everybody be do the best they can although that slight delay be turn into a cancel flightlation |
| 2871 |
negative |
unite still wait on our bag never get deliver yesterday can not reach a real person for help send dm with ref number |
| 2872 |
negative |
unite worst flight experience i have ever have will never ever fly your airline again |
| 2873 |
negative |
unite why do i have to go thru the detail of the flight i want w the record to then repeat all when a real person get on the line |
| 2874 |
positive |
unite look like they come through thank again for the help |
| 2875 |
neutral |
unite anything yet jj |
| 2876 |
negative |
unite why would a person take hours and hours of wait time just to tell a lie |
| 2877 |
negative |
unite hey dm not work ua |
| 2878 |
negative |
unite the refund team be far from customer care courtesy they need train on work ethics so it be like sir you r lie how can i help |
| 2879 |
negative |
unite split up my flight quadruple the price |
| 2880 |
negative |
unite contd i be be tell that i be ask for a refund on a use ticket on a flight that get cancel flightled how be the ticket use |
| 2881 |
negative |
unite after several trials and several hours of wait on phone to contact customer care to get my refund all i get be cold shoulder |
| 2882 |
negative |
unite i book and pay for a flight to get me to denver at a specific time for a meet you fail it be not cause by weather |
| 2883 |
positive |
unite since when do you get so good again transcontinental flight in h what a pleasurerelief you be |
| 2884 |
negative |
unite what i do not understand be not flight that i pay premium for get cancel flight and the best you can do be next available flight |
| 2885 |
negative |
unite flight be awful only one lavatory function and people line up bump etc because can not use st class bathroom ridiculous |
| 2886 |
neutral |
unite be the current on board food menus available anywhere online |
| 2887 |
neutral |
unite airlines be change its mileageplus program winners and losers http tcofyvaioul http tcovglxykwqg |
| 2888 |
negative |
unite actually we be not still park here |
| 2889 |
neutral |
can i put sun in my carry on rt unite antkneee right now would be a heat wave so enjoy the warmth can you bring some home jj |
| 2890 |
positive |
unite thank |
| 2891 |
positive |
unite thank for prompt response another hour to enjoy vacation perhaps a bug in the app as it still show |
| 2892 |
negative |
unite why can i only apply one travel certificate per itinerary even when i have multiple flight |
| 2893 |
positive |
unite appreciate the sentiment and you be able to get me off the grind still miss connection |
| 2894 |
negative |
unite i log in view reservations try view specific reservation take me back to login page |
| 2895 |
neutral |
unite it just go round round it be be go on for weeks |
| 2896 |
positive |
thank you unite for your prompt assistance |
| 2897 |
negative |
unite time my flight have be delay and i miss my next flight this time you have lose my baggage no clean clothe flight thx |
| 2898 |
neutral |
unite i look on the email chain and there be not one |
| 2899 |
negative |
unite why the hell do my miles expire be really look forward to accrue enough for a free flight in years |
| 2900 |
positive |
unite thank for more timely update |
| 2901 |
neutral |
unite do you also want the name right to my first child so i can fly home and visit with my mother and avoid more winter depression |
| 2902 |
negative |
unite i be familiar with the procedure it would not be the first time unitedairlines lose one of my bag unhappytraveler |
| 2903 |
negative |
unite i get that but do it by give inaccuratemisleading info do not seem like a great way to do it hopethegearmakesitintact |
| 2904 |
negative |
unite clean a regional jet take an hour |
| 2905 |
positive |
unite baggage check in and in flight crew the friendliest ever flight ogg to lax |
| 2906 |
neutral |
unite thank that mean i have minutes to make my international connection to hkg |
| 2907 |
neutral |
unite jedediahbila kp i be not travel we try to cheer up ms bila |
| 2908 |
negative |
unite you just try to charge for a flight when i try to make a change over the phone not include change fee wtf |
| 2909 |
positive |
unite thank you for your offer all sort out |
| 2910 |
neutral |
unite workin on it wait on him to reply |
| 2911 |
negative |
unite flight roll delay of hour minutes |
| 2912 |
negative |
unite i believe just customer service at last post he be at narita in tokyo they send him to a motel to rest say standby maybe days |
| 2913 |
positive |
unite i think this be the best first class i have ever get denver to lax and it be wonderful |
| 2914 |
positive |
unite of course not the inflight crew be great |
| 2915 |
positive |
unite well play lo |
| 2916 |
positive |
unite the pilot of ua just land this plane like he be gently place us into a pile of whip cream smoothest land ever |
| 2917 |
negative |
unite your website be a complete joke when use safari |
| 2918 |
negative |
unite the new seat on the canadaair regional jet just plain suck |
| 2919 |
neutral |
unite i be in another country please cancel flight my reservation i have book through swiss air |
| 2920 |
negative |
unite airlines abuse your expensive video equipment and overcharge you for the privilege http tcosdylukrpt via robthecameraman |
| 2921 |
neutral |
unite find the flight on airfarewatchdog |
| 2922 |
negative |
unite that be the reply lol hop that at least the new plane be maintain before the flight |
| 2923 |
negative |
unite do somebody say flight upgrade |
| 2924 |
neutral |
unite dm send |
| 2925 |
negative |
unite how be it tripitpro have accurate delay dept time and hours late flightr i hear the same from you just curious |
| 2926 |
negative |
unite i can tell you your airline have lose mine and my families business this day and age message through twitter travel fast |
| 2927 |
negative |
unite try to reach him for the number at last they have him on standbye and give him meal voucher for a potential day standbye |
| 2928 |
negative |
unite this be very disappoint this be about customer service |
| 2929 |
negative |
unite board on time deplane and now minutes delay no transparency during can not wait to give up my gold status for aa |
| 2930 |
negative |
unite stocker my wife sarah stocker do also call but could not connect me to customer service |
| 2931 |
negative |
unite once again i be victim to the scam that be your shit customer service this time the agent hang up on me wtf do you teach your staff |
| 2932 |
negative |
unite flight my frustration boil over after deal with attendant her attitude be ridiculous |
| 2933 |
negative |
unite nice to know that hours of my time be worth free directtv for everyone ever hear of preventative maintenance |
| 2934 |
negative |
unite that may be true however after weeks matter be still unresolved and i can not get through to a supervisor or manager to help |
| 2935 |
negative |
unite obviously no one know a darn thing around here what be we to do if this do not get resolve http tcophqjzapkx |
| 2936 |
neutral |
unite so go forward i should not be flight book problems star alliance flight through the unite app |
| 2937 |
negative |
unite i have those notifications yet the staff on board say that be not accurate and they have no departure time |
| 2938 |
negative |
unite i be not know if the seat be actually narrower than other seat but they feel like it or maybe i be extra bloat |
| 2939 |
negative |
unite dm send this lack if customer service be get ridiculous |
| 2940 |
negative |
unite delay go home again get really tire of delay |
| 2941 |
positive |
unite a big thank to mn and kn or patiently clarify the unite domestic world to me |
| 2942 |
negative |
unite uh i book it through the ua website why the price change |
| 2943 |
negative |
unite i be rebooked get home hours late flightr then plan what be the chance i will ever see my bag again unhappytraveler |
| 2944 |
negative |
unite unite club team be a get me a seat late flightr still not sure why a last min ual cancel flightlation cost me yet overbooked folks get |
| 2945 |
negative |
unite will flight to yyc be provide free food when we be allow back on board after the break lightbulb |
| 2946 |
negative |
unite i be not look for the fare to be return on the companion flight do not understand why an additional fee be necessary |
| 2947 |
positive |
unite thank you so much that help a ton whoever be on this twitter acct today deserve a handshake and a hot chocolate flight problemsolvers |
| 2948 |
neutral |
unite i leave headphones in a on ua from yhzewr it be a long shoot to see them again but worth a tweet anyway |
| 2949 |
neutral |
unite thousand fan of jedediahbila be ask you to give her your utmost effort to get her a safe flight with her baggage soon |
| 2950 |
positive |
unite can not wait tpallini http tcoodlalledh |
| 2951 |
negative |
unite flight to be specific the last two be probably feet apart and within sight of each other |
| 2952 |
positive |
unite love be tell you would issue a refund when you could not get us out of the way of a hurricane to have it deny |
| 2953 |
negative |
unite without baggage for days and can not get an update from houston airport since monday worst service ever |
| 2954 |
negative |
unite yes to three different checker along the walk to the plane overkill |
| 2955 |
negative |
unite bummer might have to go with americanair card instead ty for response though |
| 2956 |
neutral |
unite lrunscupcakes please dm detail we would like to help if you need assistance kp clarkhoward another airlines issue |
| 2957 |
negative |
unite or i be sure her business will go else where for airline travel her name be kathryn sotelo |
| 2958 |
neutral |
unite please arrange someone at the arrive gate of flight to chicago for either a refund or first class upgrade |
| 2959 |
negative |
unite make to check in my carry on from flight pbi to newark plane luggage stow not full you r cost me time money aggravation |
| 2960 |
negative |
unite i have no way to contact her while she be in flight this do not work for me her father be about to pass and be head to denver |
| 2961 |
negative |
unite we be on two more flight today let us hope the kit do not get the same treatment http tcopdnbaakxh |
| 2962 |
positive |
unite thnx |
| 2963 |
negative |
unite please help regard pnr azzf why be i now waitlisted for a flight |
| 2964 |
neutral |
unite just email jim compton and jeff smisek so hopefully you pay attention now |
| 2965 |
negative |
unite i hope you have a solution or insurance to cover this issue |
| 2966 |
negative |
unite customer service have no solution and now we might miss a show because of them |
| 2967 |
negative |
unite deserve to go bankrupt just delay an outbound flight with no info on the connect flight that we be go to miss |
| 2968 |
negative |
unite flt delay because of maintenance that be fix but can not board because flight crew do not stay in board area fail |
| 2969 |
negative |
unite not anymore finally be ticket min before takeoff not sure why the confusion with a fullfare gsa ticket |
| 2970 |
neutral |
unite do miles earn with explorer card count toward lifetime miles |
| 2971 |
negative |
unite yes but they still do not know where it be i have be tell it might be on a flight but now no one can confirm it |
| 2972 |
neutral |
unite what do i do if something be miss from my check baggage |
| 2973 |
negative |
unite wind chill in ithica degrees and for the trouble of lose my clothe they give me a tshirt i will burn it for warmth unite |
| 2974 |
positive |
unite aw thank for the kind word totally make these extra hours sit in an airport soooo much better |
| 2975 |
neutral |
unite frontier be currently offer their weather exceptions for this weekend when be unite |
| 2976 |
negative |
unite i will be call customer service delay flight today now luggage misplace a disaster across the board |
| 2977 |
negative |
unite crew have be notify passenger move but water not fix now on tarmac two hours |
| 2978 |
negative |
unite that link be not helpful as it do not put me in touch with management |
| 2979 |
positive |
unite as you might imagine this former pilot be particularly touch by the gesture please let the fo know keepingtraditionsalive |
| 2980 |
negative |
unite delay cmh to ord run to gate min b connection door close no one around ignore by st agent nd super rude thanksunited |
| 2981 |
negative |
unite upgrd i guess the kit kat look tasty not go near that sandwich |
| 2982 |
negative |
unite worse head to laguardia delay why be the tray table the size of a mouse pad and the overhead the size on my pocket |
| 2983 |
negative |
unite now from iah to ewr have break entertainment system and no wifi despite info on app http tcofyfrzbk |
| 2984 |
negative |
unite your customer service be terrible |
| 2985 |
neutral |
unite do |
| 2986 |
negative |
unite please send help as soon as possible to kathrynsotelo on flight to chicago seat c airlines http tcoskrlyrzo |
| 2987 |
negative |
unite define appreciate i doubt the worst major airline in the usa act on much feedback |
| 2988 |
negative |
unite yea a refund your airline ruin our trip |
| 2989 |
positive |
unite just send thank you |
| 2990 |
negative |
unite that be wonderful unfortunately do not help on this hr flight between to major yous cities disappoint |
| 2991 |
negative |
unite thank for delay our flight for an hour miss our connect flight and terrible customer service neveragain vacation |
| 2992 |
negative |
unite get rebooked on aa one question though do you automatically refund the check baggage fee for flight that be cancel flightled |
| 2993 |
negative |
unite it be all good your k team have be nothing short of amaze with everything |
| 2994 |
negative |
unite new flight have me at the window kind of tick off i pick aisle seat only because i hate window seat annoy epicfail |
| 2995 |
positive |
unite good fly unite businessfirst |
| 2996 |
negative |
unite nope have to rebook through houston so i could get to amarillo before pm stick in sfo for four hours |
| 2997 |
positive |
unite thank i make it |
| 2998 |
neutral |
unite past |
| 2999 |
positive |
unite thank just dmed hn |
| 3000 |
negative |
unite be a money suck airline with terrible terrible customer service |
| 3001 |
negative |
unite be you aware your airbus fleet suck i would rather fly a c full of rubber dog shit |
| 3002 |
neutral |
unite will you be issue an exception policy for denver for this weekend |
| 3003 |
neutral |
unite i need a breakdown of what the international surcharge on my flight cover please help |
| 3004 |
negative |
unite https tcojpdnsgrt fyi your staff be tell customers to try other carriers |
| 3005 |
negative |
unite could not have possibly mess up our trip anymore than they do thank for be such a terrible airline disappoint |
| 3006 |
negative |
unite no wifi on ua sf to chicago that be all ps this tech intro video be a joke epicfail |
| 3007 |
neutral |
unite flight on thx |
| 3008 |
neutral |
unite base on suggestions from other passengers i have a rental car on standby for one way or another will be leave then |
| 3009 |
negative |
unite thank for the reply the box be not mine and i be not miss one it be add to my bag |
| 3010 |
negative |
unite no wifi on flight ua sf to ord really wow |
| 3011 |
neutral |
unite give belfast a hug with the new unmissable bushug format impact busads thinkbus belfastairport http tcoavbdstjujs |
| 3012 |
negative |
unite be the worst http tcoaitzlnd |
| 3013 |
negative |
unite haha and you have to clean a plane that be hold overnight in a hangar sound lovely also do not lie on screensand say it be weather |
| 3014 |
negative |
unite no because you will charge me or delay me further unite still wait |
| 3015 |
neutral |
unite adamkarren zj how do you save the on check snowboard try to check in this morning website want premgold |
| 3016 |
neutral |
unite travel from fra thru iad to mco tomorrow concern abt iad weather can not change until advisory issue any advice |
| 3017 |
negative |
unite i do and then she make me feel guilty because it be economy plus and i do not pay for the extra leg room |
| 3018 |
negative |
unite my flight cancel flightled new flight hopefully will not |
| 3019 |
negative |
unite cancel flightled newflight i will be upset if this one cancel flight too i could have rent a car if they would have be honest |
| 3020 |
positive |
unite enjoy heathrow lounge so much i almost miss my airnzusa flight |
| 3021 |
positive |
unite hi flight if i try and book a new one way flight departure show up as pm which seem accurate |
| 3022 |
negative |
unite stick in ord because unite can not find their airplane lol upset terminal right now |
| 3023 |
neutral |
unite who can i contact about request a charity donation thankyou |
| 3024 |
negative |
unite wth be honest with your customers this better be the last change or we be drive home have our plane leave or not |
| 3025 |
negative |
unite nd time in a row i have be over charge by s of on my plane ticket why unite i should not have to check my cc everytime |
| 3026 |
neutral |
unite i need a customer service manager to contact me please |
| 3027 |
negative |
unite be flight really go to leave newark today if not tell us now and i will rent a car i do not want to end up strand |
| 3028 |
negative |
unite thank for the reply i saw that but it be not particularly helpful to a hungry vegetarian not fly those specific flight shrug |
| 3029 |
negative |
unite so funny that my board pass say priority a because clearly i be not a priority to this airline |
| 3030 |
negative |
unite i be sure you will offer me nothing for the inconvenience you have put me through twice this month tweet do not cut it |
| 3031 |
negative |
unite or you will cancel flight my flight like you just do |
| 3032 |
negative |
unite screw me over twice in one month learn my lesson we be through |
| 3033 |
negative |
unite what be the point of offer a free check bag of you lose it |
| 3034 |
neutral |
unite will do cheer |
| 3035 |
positive |
unite please send me the linkemail to formally compliment irene in slc on some of the best customer service ever paxex |
| 3036 |
positive |
unite thnx lo |
| 3037 |
neutral |
unite yes houston int l bush |
| 3038 |
neutral |
unite hi my flight from cunewr show a departure of pm on my unite app can you confirm do not look correct thank |
| 3039 |
negative |
unite flight from vegas to houston cancel flight this morning due to operation what do this mean thank god i wake up early today |
| 3040 |
neutral |
unite will do thank |
| 3041 |
negative |
unite education of that staff be need he also turn away other first class cabin passengers with mileage plus |
| 3042 |
negative |
unite item not mine mysteriously end up in my check bag after a ewr to yow flight miss a black box http tcosjqemdtqma |
| 3043 |
negative |
unite my guess flight be go to be cancel flightled because there be empty seat and those who confirm be not important frustrate |
| 3044 |
negative |
unite instead of make seat smallerthinner so you can jam more people on a flight you should concentrate on maint happy customers |
| 3045 |
negative |
unite i need assistance with pull your agents head out of their asses |
| 3046 |
negative |
unite gate be definitely not full we be park and wheel be chock customer service call it an unmet arrival |
| 3047 |
negative |
unite abigailedge another glitch |
| 3048 |
positive |
unite in spite of flight delay great customer service provide by janet and baggage employee karen you have wonderful employees unite |
| 3049 |
negative |
unite i really have a hard time believe that plan in this terminal be all delay for mechanical issue whatgives dullessucks |
| 3050 |
neutral |
unite to start xdaily embraersa erj flight from chicago flyohare to evansville on jun avgeek |
| 3051 |
negative |
unite flight almost half an hour at the tarmac wait for paper can not miss my connection at iah |
| 3052 |
negative |
unite worst airline ever thank for the slew of rude agents and staff make my delay flight even worse |
| 3053 |
negative |
unite no chance in hell i would rather walk worst airline ever |
| 3054 |
negative |
unite be the worst major us airline more proof they be board the plane with the outside galley door open in degree weather wtf |
| 3055 |
neutral |
unite check in boardingpass wno checkin bagage guess i be all set |
| 3056 |
positive |
unite always make our cross country flight rad hemispheresmag here be baby flier charlotte thtimemonthsold http tcokcqnwixucm |
| 3057 |
negative |
unite too late flight damage have be do easily the worst airline experience of my life miss two connect flight days of work ua |
| 3058 |
negative |
unite do not know if you be aware that all of your premier access line be close in your terminal i feel the love |
| 3059 |
positive |
unite firstclass to london on my way to londonfashionweek lfw |
| 3060 |
negative |
unite disappoint to learn you be now charge to use k miles for upgrade on ps jfk flight will be look at alternatives |
| 3061 |
neutral |
unite just kid with you i will send you my stuff now thank |
| 3062 |
negative |
unite faanews unacceptable practice to leave cancel flight flight passengers to sleep on cement with no pillow ua http tcondtljzpu |
| 3063 |
negative |
unite can you get the crew member that we be wait on we be tell minutes ago they land here and they be still not to our gate |
| 3064 |
negative |
unite flight massive fail they delay to transport a crew member cause many to miss connections unreal |
| 3065 |
negative |
unite i have the worst customer experience at houston intl airport your grind support even for staralliance members be a nightmare |
| 3066 |
neutral |
unite tremendous what would you recommend |
| 3067 |
negative |
unite can you help me with a delay flight as i be go to miss my connection |
| 3068 |
negative |
unite i be count on you please do not let me down delay again needtocatchmynextflight alreadyrebookedonce |
| 3069 |
negative |
unite why be it so impossible to actually get a passenger and their luggage to their final destination |
| 3070 |
positive |
unite huge kudos to the fo of sunday s flt sjoiad hand my daughter her first pair of wing keep traditions alive |
| 3071 |
positive |
unite awesome new plane flight |
| 3072 |
negative |
unite flightdelay on an early craft arrival because pilot be stick in traffic fail nocustomerservice nocompensation |
| 3073 |
negative |
unite oh unite how much i despise thee |
| 3074 |
neutral |
unite let us see of we can do this today hop for an ontime dept dullestostatecollege runningonthreehoursofsleep delayedovernight |
| 3075 |
positive |
unite flt capt herman be amaze come out before flight to play ask the captain anything wonderful ambassador to the airline |
| 3076 |
negative |
unite your airline be the biggest joke of an operation in the world |
| 3077 |
negative |
unite what be go on with baggage claim in newark tiredandwanttogohome |
| 3078 |
negative |
unite usually your lounge staff be fantastic except today in mco where almost deny entry to lounge even though travel unitedfirst |
| 3079 |
negative |
unite hour delay misplace bag poor communication and the worse unsympathetic confrontational gate agent not cool |
| 3080 |
negative |
unite why do not you respond to my email of facebook msg i be still wating for my ticket i be get really angry and disappoint |
| 3081 |
negative |
unite then send your jeff smisek on a trip with jetblue or sw and make sure he take note i would never choose to fly unite again |
| 3082 |
negative |
unite so disappoint in the service and the level of staff communication such a bummer |
| 3083 |
neutral |
unite predawn flight to miami from ewr annual sobewff trip now |
| 3084 |
negative |
thank unite great news that you will not refund ticket due to a bad exchange rate i know you would come to your sense gg unitedappeals |
| 3085 |
positive |
unite thank you for a wonderful global first class flight on your to fra great service cont http tconkdcsxu |
| 3086 |
neutral |
unite get it look forward to hear from you soon |
| 3087 |
negative |
unite how be you go to rectify this please direct me to your complaints department stickingtodelta |
| 3088 |
positive |
thank you unite unite danroam that be a beautiful place to stay a day longer have you be rebooked if not let me know mn |
| 3089 |
negative |
unite to top it all off your flight attendants talk loudly throug the flight even when the light be dim result in no sleep |
| 3090 |
negative |
unite it seem like no one from unite can help me lot of finger point zero people step up at least the gate have oreos |
| 3091 |
negative |
unite they have access to the dial that make it faster do they |
| 3092 |
neutral |
unite i will be impress if i actually get a response |
| 3093 |
neutral |
unite hi i leave my asus tablet on flight to heathrow from newark on th feb and wonder how long it take for someone to check if find |
| 3094 |
negative |
unite hr delay at the start huge queue at security no representative to meet us rude staff at baggage reclaim inefficient |
| 3095 |
negative |
unite have the worst flight attendants they be like those angry and drink aunts that we all have everything have to be an argument |
| 3096 |
negative |
unite its in black and white eu law and all that for a cancel flightled flight i want my money |
| 3097 |
negative |
unite accordingly you do not respond at all |
| 3098 |
negative |
unite the extra care airline unitedairlines they do not care trust me there customerservice be non existent they do not have |
| 3099 |
negative |
unite another unfortunate case of bad luck usually maintenance issue they be now swap plan to ont will get in late flight |
| 3100 |
negative |
unite it be a shame the great customer service be not continue in sfo slightly absurd |
| 3101 |
negative |
unite onlyinamerica days and not a word from unitedairlines customerservices bad pr guy |
| 3102 |
negative |
unite still await a reply from ur customer service days no response lousy unitedairlines |
| 3103 |
positive |
unite alright thank you much appreciate |
| 3104 |
negative |
unite have happen on other airlines and they have give out flight vouchers and be more transparent about the problems |
| 3105 |
negative |
unite thank i be book just spend an extra hrs in the ten w no explanation now fly middle seat to char instead of memphis |
| 3106 |
negative |
unite agent rick clifton in seahou tell him my father be die and need to get my handbag on the cabin he do nothing shameful |
| 3107 |
neutral |
unite any chance you be allow reflight book problems yet for travel out of denver this weekend due to impend storm |
| 3108 |
negative |
we all watch as the crew be escort from the back to st class prebooked really unite jenniferwalshpr your dissatisfaction be und |
| 3109 |
positive |
unite thank yup i be all set it happen slc grind staff be prompt helpful and courteous |
| 3110 |
negative |
there be plenty of empty seat in coach unite your dissatisfaction be understand crew members travel for duty be prebooked on f |
| 3111 |
negative |
unite all good do not die or anything as they say you get what you pay for |
| 3112 |
positive |
unite thank you so much how will you be able to contact me |
| 3113 |
positive |
unite maybe on my return trip |
| 3114 |
negative |
unite your staff at laguardia and lagos nigeria be unprofessional uncaring and not helpful ou |
| 3115 |
positive |
unite i get it at the gate thank for check |
| 3116 |
negative |
unite you keep passengers wait all night a plane that be be put out of service leave everyone strand for night inexcusable |
| 3117 |
positive |
unite i especially like how you upgrade three of your crew members to first class instead of passengers keepitclassy customerservice |
| 3118 |
neutral |
unite hello i get off a flight a few months ago and constantly think about your peanuts be there anyway you could send me some |
| 3119 |
negative |
unite flt lax to ewr your pilot brag about get to ewr early only to wait min for a jetway driver thank unite |
| 3120 |
negative |
unite i be so happy i find my phone because this be easily the worst system i have ever hear of |
| 3121 |
negative |
really hours unite jenniferwalshpr we do not like delay and do all we can to avoid them we will have you on your way as soon as possible |
| 3122 |
negative |
unite robbogart after i wait hours in the airport be tell one fib after the other why can not ual be honest with its customers |
| 3123 |
neutral |
unite round trip |
| 3124 |
negative |
unite well as of yet our check bag have already vanish and we have not leave the airport yet |
| 3125 |
neutral |
unite thank not tonight it would seem http tcowndceoqlk |
| 3126 |
negative |
unite a rapid trip plane ticket from idaho to california that do not have problems would be wonderful |
| 3127 |
negative |
unite agent do help me my point there be a problem i do not want it to mess up somebody else s plan can you flow this to tech team pls |
| 3128 |
negative |
unite be delay hours for a one hour flight be more than frustrate i be also unable to get a decent meal at this hournever again |
| 3129 |
positive |
unite please do she go above and beyond what she have to do she make us her number one priority |
| 3130 |
positive |
unite you guy be awesome thank |
| 3131 |
positive |
unite thnx |
| 3132 |
negative |
unite i think we both have the same status nothing i think there be a bug in your search system |
| 3133 |
positive |
unite anna palm spring gate deserve a medal handle ppl miss flight like a pro |
| 3134 |
negative |
unite i would appreciate an answer on why we be not alert flight have be cancel flight until plane land showsomerespect |
| 3135 |
negative |
unite wtf delay after delay hours yvr to san unacceptable flight crew availability be to blame never again with unite |
| 3136 |
negative |
unite i think i leave my phone on my flight help |
| 3137 |
positive |
unite great customer service again thank |
| 3138 |
positive |
unite thank that would be awesome |
| 3139 |
negative |
unite hey leave my computer bag wcomputer inside in unite file online report no response |
| 3140 |
negative |
unite they be empty upon takeoff why can not someone sit there |
| 3141 |
negative |
unite here be my case id request on now it be days i will get a response bs |
| 3142 |
positive |
unite nawww unite be my fave airline |
| 3143 |
negative |
unite thank form submit i be not bet someone would be honest enough to turn it in though |
| 3144 |
neutral |
unite i have a lh return business ticket from den to fraif i fly domestic with you bag can be check through to fra no need to claim |
| 3145 |
neutral |
unite also a unite phone representative just ask me for my web password be that normal |
| 3146 |
negative |
unite be the difference between the book flight do you want screen shots |
| 3147 |
neutral |
unite what be your plan to reduce delay |
| 3148 |
neutral |
unite i be search for flight to redeem with miles and get different search result with user account any reason why |
| 3149 |
negative |
unite rebooked hours after original flight to say your handle of situation be bad would be an understatement |
| 3150 |
negative |
unite i would like a supervisor to talk to now we be wait for a flight attendant as one just walk off leave http tcoipaamztz |
| 3151 |
neutral |
unite what be your phone number customer service question |
| 3152 |
neutral |
unite kid leave a kindle fire hd onboard ua ordsfo today row abcdef we have the whole row amongst the of us help |
| 3153 |
negative |
unite understand the situation we wait and it be open until pm |
| 3154 |
positive |
unite battierccipuppy we hope to see you on board soon and thank for the tweet ey |
| 3155 |
negative |
unite just curious when be you go to to finally learn customerservice |
| 3156 |
negative |
unite nice see you have a sense of humor hourdelay just want b home but i will settle for that beer once safely in the air of course |
| 3157 |
neutral |
unite surprise to go from k last year to nothing this year what happen to the soft land policy of no more than level |
| 3158 |
neutral |
unite pay in person at portland airport i will be fly from perth this have be do by us air |
| 3159 |
negative |
unite she be at the service desk at gate and help us find a flight to get us to our dest on time when our flight get cancel flightled |
| 3160 |
negative |
unite thank but do not answer my question i want to make a reservation over the phone in perth hold for hrs and have family |
| 3161 |
negative |
unite it be not a delay so much as a straight cancel flightlation weather be not an issue either |
| 3162 |
negative |
unite thank for ruin my wed anniversary flight ua from ewr to rdu be delay by over hours and will reach home the nxt day |
| 3163 |
negative |
unite cancel flightled my flight for some unknown reason and have not really give me anything to make my overnight layover tolerable |
| 3164 |
negative |
unite the only difference be you be both responsible and in a position to do something about them learn from delta |
| 3165 |
negative |
unite yes my flight be rebooked i be just lose trust in you if i want to get anywhere on time |
| 3166 |
positive |
unite thank keep up the good work |
| 3167 |
positive |
unite reflight book problemss in last days and each time unite wait time be second kudos to you for excellent customer service |
| 3168 |
negative |
unite any solutions |
| 3169 |
neutral |
unite what do you have in mind |
| 3170 |
negative |
unite i be over you evry st flight i take w you be delay evry nd be on time so its miss evry time lastflightofthenight breakup |
| 3171 |
negative |
unite i do they do not i do submit a complaint on line and never hear back from that i do not have that id you should find it |
| 3172 |
negative |
unite it be cool your customer tell me they do not care either it be expect |
| 3173 |
negative |
unite be freak worthless i hate this airline http tcodnifcgwe |
| 3174 |
negative |
unite not once do us leave ord on time this week shameful |
| 3175 |
negative |
unite very miss daughter suppose to dpt ord pm dpted pm check week s average for ua shameful day average pm |
| 3176 |
neutral |
unite i understand why the pilot would get on the plane but why st class there be empty coach seat near me i be a premier k |
| 3177 |
negative |
unite fantastic night of wait hours for a delay airplane only for you to alert us flight be cancel flight when it land whatstatus |
| 3178 |
neutral |
unite can someone at the airport in portland or buy a ticket to be pick up and use days late flightr by other from perth australia thank |
| 3179 |
negative |
unite they do on a delta flight out of lax which be why i should be compensate for my rental car there |
| 3180 |
neutral |
unite what happen on be of spooky me m such spook much scare |
| 3181 |
negative |
unite i miss it set up in a hotel flight delay in sfo for hours miss all the wed festivities of my friend |
| 3182 |
positive |
unite send you my confirmation via dm thank you very much |
| 3183 |
negative |
unite board customers onto a plane with no pilot the only thing that expedite be my time in line to book a new flight come on now |
| 3184 |
positive |
unite that would be great k us |
| 3185 |
negative |
unite stick on tarmac for the last hour can i have a beer |
| 3186 |
negative |
unite recent service have be very bad my nc trip be aweful very disappoint and never again |
| 3187 |
negative |
unite it be freeze on the gate bridge waitingforbags unite ewr |
| 3188 |
negative |
unite land at pm and have be stand wait for bag that be load plane sidewhy be not the crew here tiredcustomer |
| 3189 |
negative |
unite dmbshows i need this plane to get to buffalo so i can leave tonight any progress |
| 3190 |
negative |
unite i be rebooked however it would have be nice not to have to wait an extra min at the airport how will you make this right |
| 3191 |
negative |
unite enough already with the poor service old plan ridiculous rout k and time to find a new airline with status match |
| 3192 |
negative |
unite after wait for over an hour we finally board the airplane only to find out we have to call maintenance and this plane be cold |
| 3193 |
negative |
unite break my suitcase refuse to give me a repair estimate http tcozouowgvq |
| 3194 |
negative |
unite how do you have a schedule flight with no crew be there a competent person work at this airline |
| 3195 |
negative |
unite can you help in chicago get to a gate freeze on a runway seem like a crappy thing to do at pm |
| 3196 |
neutral |
unite hiltonworldwide caravannyc maysvillenyc let us go join me on my first trip back to nycas a tourist http tcoegaejtrglb |
| 3197 |
negative |
unite thank kp what be go on w tonight bad update online and phone can not you give customers good info not waste their time |
| 3198 |
positive |
unite just get my lose kindle in the mail thank again |
| 3199 |
neutral |
unite be z and d code airfare refundable |
| 3200 |
neutral |
unite no do not notice i be a until start of board assume i be e by time board start gas have clear standbys full flt |
| 3201 |
negative |
unite you know this flight be delay mht to alb to ewr to get crew your arrival be late flightr than the departure update your site |
| 3202 |
negative |
unite wtf why can not you update your time in a timely manner you have know the fight be more delay ur service be awful cnn |
| 3203 |
neutral |
unite want to book a multicity fare have miles for of flight an option to pay for st flight with miles nd with ump visa thank |
| 3204 |
negative |
unite wait on plane so long miss my connect flight it leave early that be the last flight out tonight help http tcohbsjsfh |
| 3205 |
negative |
unite ord gate c and flt remember when customers be valuable be it so hard to be nice to someone lug a guitar carryons |
| 3206 |
negative |
unite worst service ever deny access to our flight and then move flight time how hard be it to schedule a gate delta next time |
| 3207 |
negative |
unite i be in denver my bag be in san jose see something wrong here |
| 3208 |
negative |
unite you know it be bad when you be pray your connect flight be delay because of an hour delay on the first flight justgetmehome |
| 3209 |
negative |
unite play hide and seek with the gate we can not find it it should only be a few more minutes |
| 3210 |
negative |
unite so our flight into ord be delay because of air force one but the last flight to sbn be at mins from now we just land |
| 3211 |
neutral |
unite your flight be really cheap what be the catch |
| 3212 |
neutral |
unite lgjwb i voluntarily rerouted st leg of journey be in economy and be suppose to be b res agent say she would reserve it for me |
| 3213 |
negative |
unite hrs late flightr and you still can not figure it out random text update embarrass ua http tcovftuyjhx |
| 3214 |
negative |
unite stop pick on us cle http tcovtqemli |
| 3215 |
negative |
unite book flight in sept to get best price for april to usa check now and they be cheaper what a con unhappy customer ripoff |
| 3216 |
negative |
unite too big to properly manage flight time there be such a thing as be on time or at least prepare with a gate when we land |
| 3217 |
negative |
unite i would rather have the truth about my flight than be force to sit here all day try to get home to this http tcoufafqhsf |
| 3218 |
positive |
unite leave soon thank |
| 3219 |
negative |
unite another delay day delay outbound delay inbound and now wait at ewr for a gate to be ready how be it not ready |
| 3220 |
negative |
unite cancel flight my mileage plus award reservation gc same day have yet to see my miles back despite agent confirmation |
| 3221 |
neutral |
unite my partner and i book individual reservations for same flight i have pr silver can he share my premier privilege somehow |
| 3222 |
negative |
unite gate change in minutes for flight to roanoke and flight to sous fall in ofhare painful |
| 3223 |
negative |
unite this be nut they say a flight be on the grind now it be still in albany and they will not have a plane someone be compensate me |
| 3224 |
negative |
unite doumented via link however now that it have be over four months with no response what do you suggest or shall i not expect one |
| 3225 |
negative |
unite what you all have zero concept of customer service oh and now my connection be delay too |
| 3226 |
negative |
unite just curious why you would board a flight without a pilot seem crucial to the flight process no |
| 3227 |
neutral |
unite send dm s |
| 3228 |
negative |
unite just change again this be crazy youragentshavenoclue http tcoanohokl |
| 3229 |
negative |
unite never can get a flight out on time hour delay earlier another hour delay on my connect flight make straight delay |
| 3230 |
negative |
unite bc of your delay now you be oversold by passengers this be a mess what be you go to do to compensate |
| 3231 |
negative |
unite blame weather lol no wind and not a cloud in the sky delay both ways x ru kid me to charge me for lb w delay |
| 3232 |
negative |
unite be worse oh you can not delay with no reason on the way to lon flight cancel flight with no reason less than days before return |
| 3233 |
negative |
unite flight gate change on top of this really hop you can compensate with some pointsmileage to my account |
| 3234 |
negative |
unite should contact me and the others on my flight who can not get their website to work none of our info be valid http tcozpjrkwbk |
| 3235 |
negative |
unite over an hour stick and still not off the plane total failure by you and your partner in ensure the best customer experience |
| 3236 |
neutral |
unite line up iah iah airlinegeeks avgeek http tcodjhxvjt |
| 3237 |
negative |
unite silence be very tell |
| 3238 |
negative |
unite thank for the hr delay and then no grind crew when we land at least you do not break my http tcogcwvfuopl |
| 3239 |
neutral |
unite buy a round trip to chicago two days ago today the same flight be half that be there any way for me to get that discount |
| 3240 |
negative |
unite be i illiterate or be there a magic code to make your customer service site work http tcotgcksbh |
| 3241 |
negative |
unite worst airline ever staff be nasty wifi down bag be delay due to weather and now the belt be break sell ual stock in be |
| 3242 |
neutral |
unite star and bar iah a airlineguys airlinegeeks avgeek http tcomwsogucp |
| 3243 |
negative |
unite i be confuse after your dullesairport agents direct us to go to your website after delay nothing work http tcocyprhegok |
| 3244 |
positive |
unite have wonderful on time flight from ogg to msn lose rx eyeglasses thick in the admiral club in chicago this morning find |
| 3245 |
negative |
unite minute wait still at the gate with a break jetway might miss connection |
| 3246 |
negative |
unite robcnyc see information on our board process http tcogbiwugfnm kp i get group just no reason on |
| 3247 |
neutral |
unite in bogota with no wallet be no fun |
| 3248 |
negative |
unite lose my wallet on flight yesterday from houston to bogota fill out your online form no response yet |
| 3249 |
negative |
unite one hour after departure time and still no update |
| 3250 |
negative |
unite i be now follow you and see that i be not the only one experience and notice a substantial downgrade in service post merger |
| 3251 |
negative |
unite minutes wait at the gate for the break jetway different gate maybe |
| 3252 |
negative |
unite how can you never get a flight from austin to houston in time for a connection ever ever |
| 3253 |
positive |
unite get it right with the safety demonstration corporate but funny reserve but not corny as a http tcolwotkiekgu |
| 3254 |
negative |
unite now sit on the tarmac for a half hour after land because your jetway be break daysofunitedfailures thingafteranother |
| 3255 |
negative |
unite look at the twitter history as usual service non existent |
| 3256 |
positive |
unite thank for the reply i have be in contact with customer care to get clarification on this issue |
| 3257 |
neutral |
unite i will give it a couple more weeks thank you |
| 3258 |
negative |
unite make sure you make cancel flight flight baggage and upgrade fee seem like a labyrinth so that you might be able to swindle a few more |
| 3259 |
negative |
unite how be this consider on time if it be arrive at destination half hour late flightr than schedule http tcoymftwuyhr |
| 3260 |
negative |
unite thank for try to take my money without notice in any other industry you cancel flight a service a refund be issue cont |
| 3261 |
negative |
unite and there be no direct phone number for status match desk i really regret flight book problems with unite now |
| 3262 |
negative |
unite yet again you disappoint sit at iad for ua for hrs and you can not seem to know why the plane have not leave albany fail |
| 3263 |
negative |
unite still sit here wait for a plane hours waste |
| 3264 |
positive |
unite thank for the help wish the phone reps could be so accomidating |
| 3265 |
negative |
unite line be just get longer and move slower lady work the counter be do great she just need help customerservicefail |
| 3266 |
negative |
unite an update on flight would be great |
| 3267 |
negative |
unite waste time at baggage claim thank to your dfw grind crew who check my bag in without actually check for space frustrate |
| 3268 |
negative |
unite what be the problem with your flight to ny today |
| 3269 |
negative |
unite flight be too heavy so have to fly back to palm spring after be in the air for mins |
| 3270 |
negative |
unite your board process suck you should learn from southwestair |
| 3271 |
negative |
unite ouch delay due to mechanical issue again qro will have to wait you all seem to be fall apart alwaysdelayed unitedfail |
| 3272 |
negative |
unite my finger be cross that they be more capable of get baggage from point a b than unite airlines |
| 3273 |
negative |
unite what happen this afternoon huge amt of incoming plan to sfo delay over hours frustrate |
| 3274 |
negative |
unite not about be on my way or impatience on my part it be about you be untruthful and not have proper systems in place |
| 3275 |
negative |
unite can you maybe have more than person work customer service desk in houston airport line row deep person work |
| 3276 |
positive |
unite i will stick with my unite flight thank though effort be much appreciate |
| 3277 |
negative |
unite your survey be too long i fly a lot of segment and i will fill it out after every trip but not if it take more than a minute |
| 3278 |
negative |
unite can you you think about hire some baggage attendants at ewr be wait for bag for hr unite overcharge underserved |
| 3279 |
positive |
unite fair enough i do not usually rant but it be good to know someone be listen |
| 3280 |
negative |
unite be you tell me that you be now cancel flight my flight |
| 3281 |
negative |
unite would be hard to be worse than last time but i be sure you will give it a shoot |
| 3282 |
positive |
unite thank you for the delta transfer will my bag go too |
| 3283 |
positive |
unite sonyasloanmd happy to have have you on board please share detail here http tcotrgemtebz kp do |
| 3284 |
negative |
unite service staff to be less than friendly |
| 3285 |
neutral |
unite happen every time in and out of newark |
| 3286 |
negative |
unite can you transfer my bag too |
| 3287 |
negative |
unite i be a comedian and i promise i will make fun of you on stage tonight |
| 3288 |
negative |
unite try to and get through the whole character and i be not even do |
| 3289 |
positive |
unite we be able to get on the moon flight just get to our hotel in puerto rico thank you |
| 3290 |
negative |
unite you have us reboard without the captain so now we will be sit in here for another min http tcoeerekdffq |
| 3291 |
negative |
unite on flight to houston delay duecto engine trouble willl you hold my connection to argentina at houston since i be late flight now |
| 3292 |
positive |
unite annricord great appreciate it |
| 3293 |
positive |
unite i be well take care of thank i have already be send a survey request i will share my positive experience despite delay |
| 3294 |
positive |
unite thank everything aok now |
| 3295 |
positive |
unite dm send thank so much for the strong customer service |
| 3296 |
negative |
unite just delay my flight to slc by hours what give snowforce |
| 3297 |
positive |
unite ok thank i send you a dm too you can disregard that |
| 3298 |
positive |
unite so excite i be put on an earlier flight to get home woo hoo travel |
| 3299 |
negative |
unite your airline be a joke person work special service at ewr line be ppl deep grow up |
| 3300 |
negative |
unite more concern that you close a club i pay alot for at last flight p the construction go on be very inconvenient |
| 3301 |
positive |
unite perfect thank you |
| 3302 |
negative |
unite care less about the person although he walk away while i be complain a man at p at lax club more |
| 3303 |
negative |
unite smile not |
| 3304 |
negative |
unite worst airline in the world delay gate agent lose her mind over lbs and charge me on top of the i already pay |
| 3305 |
neutral |
unite will i make it with the delay |
| 3306 |
negative |
unite bwood we would prefer everyone hear our complaints amount your airline |
| 3307 |
negative |
unite why do you bother survey me |
| 3308 |
neutral |
unite i be on standby for my connect flight st on the list nudgenudge i be tell there be four slot open save it for me please |
| 3309 |
negative |
unite worst airline ever after legs of travel i be officially do on time be not in their vocab i be take my premier status to a |
| 3310 |
neutral |
unite look back never hear from anyone i have to call and frankly get standard sop still think about it today |
| 3311 |
negative |
unite donna and juan still the best in the unite club too bad ual do not get it |
| 3312 |
neutral |
unite i be on and my connect flight be |
| 3313 |
neutral |
unite just get interrogate at the unite club chicago unitedairlines rude poorform |
| 3314 |
negative |
unite i just want to contact someone with a question not be put on hold for minutes in order to be hang up on or send to the pet line |
| 3315 |
neutral |
unite can i access frankfurt arrival lounge when i be fly global first class |
| 3316 |
negative |
unite keep delay my flight horrible customer service |
| 3317 |
positive |
unite have the best pilot ever thank you guy for the great trip thatisall |
| 3318 |
negative |
unite i really down think downgrade the boozefood selections at the club be a good way to go how about you look aircanada |
| 3319 |
negative |
unite you guy be atrocious far better service as silver on delta than you as a platinum i will be switch back to delta |
| 3320 |
positive |
unite i will thank you |
| 3321 |
positive |
unite thank for make sure they hear the message |
| 3322 |
neutral |
unite ntrustopen can i go golfunited |
| 3323 |
neutral |
unite i get an email from cust care for an issue i have offer me a voucher how do i claim that i email back but get no reply dm me |
| 3324 |
negative |
unite i have and be deny i call and get hang up on do speak with manager on second call |
| 3325 |
negative |
unite club den east or west both be disgust http tcoxijyrpslzk |
| 3326 |
negative |
unite instal and work be not the same kick me out after an hour and would not let me back in four waste hours |
| 3327 |
neutral |
unite i would like to know if its possiable to checkin online or must it be do at schiphol |
| 3328 |
neutral |
unite how do you go fr silver elite for two straight years to group all the time i get no group but maybe or what be up |
| 3329 |
negative |
unite that be what i try to do but when enter email into nd device make email typo no way to fix it no option to log outin |
| 3330 |
neutral |
unite what delivery service do you use i would like to call them myself |
| 3331 |
negative |
unite so the hrs that you tell me be what a guess they have apparently have the bag hrs now and no call |
| 3332 |
positive |
unite my home for the next hrs gfc http tcomkpognntyc |
| 3333 |
positive |
unite thank you |
| 3334 |
positive |
unite perfectomobile i have to admit that not only the app be good but have lot of useful func such the live seat map congrats |
| 3335 |
negative |
unite still wait our bag web still can not tell me its location how come up fedex can tell you at any give minute where it be |
| 3336 |
negative |
unite seriously after wait hours on the plane for my flight to leave at pm i have to leave the plane great just great |
| 3337 |
positive |
unite kind of cool to run into your boss man at sfo http tcobmokxj |
| 3338 |
positive |
unite get a call bag be to be deliver tonight thank for your reply |
| 3339 |
positive |
unite global first class lounge ord menu yummy http tcoegkvfokogj |
| 3340 |
positive |
unite pleasantly surprise with quality of service and flightflew lgacleden friendly crew love the concept of byod worksnicely |
| 3341 |
negative |
unite we like hear from you so why have not you reply to my tweet andor email yet https tcocafcxgfi |
| 3342 |
negative |
unite rude grouchy agent at dull checkin just get my hour trip off to a lousy start he need a nap or something |
| 3343 |
negative |
unite k use to be special people in group one why not board global and k together http tcoqdlyuxazg |
| 3344 |
negative |
unite that be because you do not read my entire tweet wife s pm flight be now delay to that be hour flight delay in weeks |
| 3345 |
negative |
unite as it always be help to communicate to customers |
| 3346 |
negative |
unite i be not as sure as you be http tcohsmpbsfuf |
| 3347 |
negative |
unite how do that help me with my customers that i could not meet with and subsequently lose |
| 3348 |
positive |
unite thank you i will address it with them |
| 3349 |
negative |
unite problem be on laptop not phone |
| 3350 |
negative |
unite question be give food vouchers but can not use on planehow come |
| 3351 |
neutral |
unite it be cool i do not need to go to work today or get home to make sure my house be ok in the wind chill |
| 3352 |
neutral |
unite please reroute oregon women s tennis to santa barbara there be supposedly another connection from la |
| 3353 |
negative |
unite the wifi in the ewr lounge remind me of the old days of dial up |
| 3354 |
negative |
unite need to pay for my car i could have be on my flight if help desks do not say it already leave shame |
| 3355 |
negative |
unite too long for character |
| 3356 |
negative |
unite bossf be in between waivers business cancel flight due to weather beforeafter no flexibilitycompassion in extreme circumstances |
| 3357 |
negative |
unite try that already try forget the wifi network connection still force log in with incorrect email other suggestions |
| 3358 |
negative |
unite i see you tweet as little as min ago be you just ignore my cs request cantlogoutofunitedwifi |
| 3359 |
negative |
unite or do you mean |
| 3360 |
negative |
unite have it be hrs yet |
| 3361 |
negative |
unite anyone awake pay for wifi on iphone when need to be use it on laptop logout option for wifi in flight time be waste |
| 3362 |
negative |
unite do a great job of answer public message direct private message not so much |
| 3363 |
negative |
unite i work in customer support extremely sadden unite will not waive change fee for flight i have to cancel flight due to east coast storm |
| 3364 |
negative |
unite how be my refund come along |
| 3365 |
negative |
unite another fcking delay in the past hours |
| 3366 |
neutral |
unite online inchecking able in the netherlands ams |
| 3367 |
negative |
unite from sfo to hnl with zero entertainment systems youareonyourown |
| 3368 |
negative |
unite how do you log out of wifi in flight do not see any option and make typo when log in help |
| 3369 |
neutral |
unite when will you have special promotions for flight depart newark nj to st john s antigua |
| 3370 |
negative |
unite flight ua from sfo to burbank have be delay twice now still no plane in sight get it together |
| 3371 |
negative |
unite just say the truth you do not even an email |
| 3372 |
negative |
unite mr she be on her way now but think id detail the extravaganza for you dobetter please http tcovpvphmtzc |
| 3373 |
neutral |
unite hi if a premium ec upgrade be pay for then a mileage bf upgrade do be the prem eco upgrade fare refund |
| 3374 |
neutral |
unite deaffriendly get there read your review on http tcobrtathau http tcowznpqmh |
| 3375 |
negative |
unite we follow the baggage rule on your website and be still charge but only go one way |
| 3376 |
negative |
unite i send you a dm hours ago |
| 3377 |
negative |
unite need to track lose luggage be ship to me need ph for human not automate |
| 3378 |
neutral |
unite dm the conf to you do you receive it |
| 3379 |
negative |
unite no it weigh and it be the only check bag |
| 3380 |
neutral |
unite still wait for a response on whether or not you allow use of a rear face car seat on an erj |
| 3381 |
negative |
unite nonrefundable hence i write do not make sense for my credit nothanks |
| 3382 |
negative |
unite your website be down all day yesterday try x put all info in do not go thru today the flight i buy go up |
| 3383 |
negative |
unite you do realize my wife be wait on a delay flight at this very moment i be not sure i understand your tweet |
| 3384 |
negative |
unite i be a minor and freak out bc i might not make my connect flight to hawaii so yes i be frustrate |
| 3385 |
positive |
unite so sorry i end up on us air flight thank you though for get back to me |
| 3386 |
negative |
unite i have be deny not sure how you charge one way then on way hime |
| 3387 |
neutral |
unite estellevw do she need to complain on twitter for the refund or be it autoapplied |
| 3388 |
negative |
unite even so change could not be make online instruct to call an agent maybe the syastem should allow agents link passengers |
| 3389 |
negative |
unite case id |
| 3390 |
neutral |
unite no i have a pricey chase mileage plus cc |
| 3391 |
negative |
unite your airbus a seat be awful they do not recline |
| 3392 |
negative |
unite to dm you i have to follow you and i be not do that plus they be no more options that be why i have to fly with you epicfail |
| 3393 |
positive |
unite great way to start my vacation with an on time departure look forward to my global first class suite |
| 3394 |
neutral |
unite i have d and d emboss badge and patch superior to the ones you be currently use http tcofqxelbon |
| 3395 |
negative |
unite why be i sit on this plane for an hour after schedule takeoff without a cloud in the sky keepusguessing isthisyourfirsttry |
| 3396 |
positive |
unite thank you for respond so promptly i look forward to the kms drive to the office to file a claim |
| 3397 |
positive |
unite that would be great |
| 3398 |
neutral |
unite death in the family can not make flight tomorrow phone rep quote per person fee which be almost the cost of ticket help |
| 3399 |
negative |
unite of the airplane otherwise they would call the police because the flight have to take off before ham |
| 3400 |
negative |
unite perfectomobile huh i have send crash report in feb alone in one day only app i have that consistently crash |
| 3401 |
negative |
unite i be abuse threaten and force to travel in a lower cabine last seat in yesterday s flight from houston to sao paulo |
| 3402 |
positive |
unite you be welcome |
| 3403 |
negative |
unite contact yesterday and be tell that there be nothing they can do they suggest i email for some compensation cust service |
| 3404 |
neutral |
unite i be a ua k i think it be iamtedking who be look for help |
| 3405 |
neutral |
unite res fsqthg thank |
| 3406 |
negative |
unite unfortunately that do not help just an automate computer |
| 3407 |
positive |
unite flt ewr to sfo excellent service friendly flight attendants make the be flight a very good start to the day |
| 3408 |
positive |
unite yes d y from therealaviation on instagram |
| 3409 |
neutral |
unite perfectomobile you really should not use the word crash just sayin |
| 3410 |
negative |
unite airlines delay our flight on the way to chicago and leave chicago next time delta it be |
| 3411 |
negative |
unite they inquire and then do nothing about it pretend they be interest respond to your dm and no response back |
| 3412 |
neutral |
unite need assistance to change flight to get to an ail parent have flight leave tuesday need to change as soon as possible to sooner custserv |
| 3413 |
negative |
unite i must stop my relationship with you you have become greedy and heartless and our long term relationship be over |
| 3414 |
negative |
unite your customer service be lack and you owe me a gopro camera i also appreciate not be interrupt every time i speak thank |
| 3415 |
neutral |
unite you need to follow me i order for me to dm |
| 3416 |
negative |
unite can i get a refund i would like to book on a better airline |
| 3417 |
negative |
unite whom can i call to discuss as i be tell that unite have no phone contact with passengers this be absurd |
| 3418 |
negative |
unite message you as request and call your baggage team again it be still in newark please help or let me know next step |
| 3419 |
neutral |
unite airlines be change mileageplus program march http tcoojeptw |
| 3420 |
neutral |
unite there be only one club at lax in terminal across from gate |
| 3421 |
neutral |
unite perfectomobile definately not an award for employer of the year unite |
| 3422 |
negative |
unite i guess that be not the busiest route so base on trafficfuel cost regional jet be the decision but still not great travelers |
| 3423 |
negative |
unite flight delay minutes in ord because plane do not have all the food that should be fix in the future it be a dumb delay |
| 3424 |
neutral |
unite need to change flight from this tuesday to sooner to attend to ail parent in fl need help custserv |
| 3425 |
negative |
unite need to chat with an actual human as soon as possible |
| 3426 |
neutral |
unite i have already email but i do not know if it be more expedient to contact you here please advise thank |
| 3427 |
negative |
unite i get an email say change to my mileageplus account be confirm but i do not make any change help |
| 3428 |
neutral |
unite yes when i land |
| 3429 |
positive |
unite joni do a great job on flight to lax thank for a great flight |
| 3430 |
positive |
unite so far so good just step down in denver next stop portland |
| 3431 |
negative |
unite disappoint in the service will be miss my connection after over an hour delay cramp seat at least their app be good |
| 3432 |
negative |
unite what a joke hang up on customers |
| 3433 |
negative |
unite over charge me one way for baggagefind out others leave pittsburgh with same equipment be not charge just hang up on me |
| 3434 |
positive |
unite orthodoc oncall to inflight glad to have be of service |
| 3435 |
negative |
unite so publicly you ask for detail on my flt send you a dm like you ask and have yet days to hear from you unitedfail |
| 3436 |
positive |
unite flight attendant regain karma by give big sweaty dad cold water guy be run carry his daughter last one onboard |
| 3437 |
negative |
unite really hop to get some help here on my th attempt to get a resolution and lose count of transfer help please mileageplus |
| 3438 |
neutral |
unite iamtedking http tcouczzpyphk click lounge tab need to be fly on support sa airline |
| 3439 |
negative |
unite i send you a dm with my file reference number i just want to know if someone have locate my bag even if it be not here yet |
| 3440 |
positive |
unite i just want shout out a thank the pilot and staff on the feb flight from newark to boston at pm they be super helpful |
| 3441 |
negative |
unite can you help from there ua can not take off without miss galley cart that no one can find pax all seat for last hour |
| 3442 |
neutral |
unite for my grandma ella s th she would love a birthday greet from your flight crew she be a stewardess for eastern airlines |
| 3443 |
neutral |
unite be hire flight dispatcher chicago il network operations centerl https tcolioocpteq |
| 3444 |
negative |
unite that do not make any sense i have be k for over years and you be make it harder to keep me loyal |
| 3445 |
neutral |
unite have all s be update with power outlets and seatback tvs yet fly ord to tokyonarita on the th |
| 3446 |
negative |
unite i need you to get my cousin to pdx she be on days of travel now and we have have to hire other sitters til she arrive thx for that |
| 3447 |
positive |
unite keep the flight cheap and earlyon time and you be good fly americanair and cancel flightled my flight time last month unite |
| 3448 |
negative |
unite the premier desk be able to rebook me with our friends at americanair only problem be now i have to pay for a check bag |
| 3449 |
negative |
unite i do and as i think nothing happen |
| 3450 |
negative |
unite i be not book on a return flight |
| 3451 |
negative |
unite the flt to ord be correct per my dm it be the flight from ord to cvg i be charge for incorrectly |
| 3452 |
negative |
unite you need to change the way customer service be handle i have be wait for a supervisor to contact me for days what give |
| 3453 |
negative |
unite i need to talk with an actual person about miss luggage please advise on how to make that happen |
| 3454 |
negative |
unite i know i can see that too but now estimate time of dep be be i do not understand why there be not a better estimate hrs ago |
| 3455 |
neutral |
unite any news |
| 3456 |
negative |
unite where we trick you into make us look popular on twitter by be the worst airline wellplayed jokesonus |
| 3457 |
negative |
unite why do i have to request refund why charge twice in first place |
| 3458 |
negative |
unite i will be call soon but go tomorrow like it show on the app be not a good option |
| 3459 |
negative |
unite i have fill out the form twice no email i have a lose item code can you verify it be receive |
| 3460 |
positive |
unite message send thank you |
| 3461 |
negative |
unite that be what i have be tell but refund do not really makeup for the inconvenience cause and the miss meet do it |
| 3462 |
neutral |
unite this be the year for van gogh fan to visit europe http tcoeeofthgaj |
| 3463 |
neutral |
unite americanair this be the year for van gogh fan to visit europe http tcoeeofthgaj |
| 3464 |
negative |
unite please explain why i need to pay bag fee twice equally because a delay flight result in bag be rechecked overnight |
| 3465 |
negative |
unite watch the entire uncvsduke game on the tarmac before cancel flight my flight because crew time out right before my hr flight |
| 3466 |
negative |
unite reflight book problems would not have make me reach on time for my meet also do not want to take a chance book myself on etihad instead |
| 3467 |
neutral |
unite who can eat at an airport for areyounew incompetent nonumber feeltheheat |
| 3468 |
negative |
unite vacation days relevant ritz in pr for the night lose a day to idiots and sleep at the newark ramada priceless |
| 3469 |
negative |
unite that time when i spend a night try to sleep in a toddler bed at the airport ramada without my luggage you kidnap furious |
| 3470 |
negative |
unite i be call to check on a future flight and your first agent hang up and now you send me to the pet travel line this be hell |
| 3471 |
negative |
unite fyi the siteapp still show plenty of the unavailable flight i have errors with almost hrs after sellout fly americanair |
| 3472 |
negative |
unite sure you have be say that for as long as i have be tweet about your obsolete fleet promise be free |
| 3473 |
positive |
unite follow and message thank so much for the help |
| 3474 |
neutral |
unite i do not that be why i be very concern |
| 3475 |
negative |
unite please consider let flyers with no overhead bin items boarddeplane first after first class make sense |
| 3476 |
negative |
unite i will never be fly with unitedairlines ever again for check bag all under lbs angrycustomer unitedairlinessuck |
| 3477 |
positive |
unite thank jt |
| 3478 |
neutral |
unite try to locate passenger that land hrs ago in heathrowairport ua can you assist be flight still in customs please help |
| 3479 |
positive |
unite thank you off to la to do something very special |
| 3480 |
negative |
unite the flight turn around for mechanical reason on never to fly unite again as they do not check their plan properly |
| 3481 |
negative |
unite be it customary to upgrade a flight attendant in uniform vs passengers one be in b on flt now to iah |
| 3482 |
negative |
unite you should really have that address somewhere on the website find that completely irritate be unable to take my flight now |
| 3483 |
negative |
unite ua hr mechanical delay all i get be voucher will tweet when i book next trip not on ua |
| 3484 |
negative |
unite spend minutes beat up a lady about her bag fee random stranger come up and pay the fee randomactsofcorporategreed |
| 3485 |
neutral |
unite for a fee |
| 3486 |
negative |
unite hii be still wait for the refund this be ridiculousor you approve my ticket or you give me a refundplease advise wht be go on |
| 3487 |
neutral |
unite hi book a flight yesterday and receive an email w confirmation number but today i get this error no active flight segment |
| 3488 |
neutral |
unite any update with the dot look at the unite fare from london to the us from last week |
| 3489 |
negative |
unite thank mr i get rebooked already but i lose my first class seat such be life |
| 3490 |
negative |
unite book a flight yesterday appear in my account confirm email but since a few hours all disappear and err no segment in this |
| 3491 |
negative |
unite no we be board but why can not your agents on the phone take care of k travellers link reservations |
| 3492 |
negative |
unite ewr ppl tell me to call have xday since monday still at layover loc have that ref tho any help appreciate |
| 3493 |
negative |
unite ruth be very helpful in rerouting us to punta cana when dull connection fail other reps not so helpful |
| 3494 |
positive |
unite thank you |
| 3495 |
negative |
unite we book at the same time and he call be tell confirm we be link even after he have to make change to his rez |
| 3496 |
negative |
unite you board a a flight and then cancel flight it because it do not have a pilot now i miss my meet atlanta because someone sleep in |
| 3497 |
neutral |
unite i do not have a milage number i can not send my mail to you via dm you be not follow me i follow you now so you can send me a dm |
| 3498 |
negative |
unite no response weeks since complaint submit and days since you all say you would look into it |
| 3499 |
negative |
unite thx come hell or high water |
| 3500 |
negative |
unite worry the cold weather or snow would delay us this morning but no it be the pilot stillwaiting |
| 3501 |
negative |
unite rush through the degree weather to get to the airport on time too bad the pilot do not do the same stillwaiting |
| 3502 |
neutral |
unite refund |
| 3503 |
neutral |
unite aisle please |
| 3504 |
positive |
unite thank for the quick reply i just fill in the form idnumber hopetogetanswersoon |
| 3505 |
negative |
unite hand a slip of paper say to call have call xday try to get it send still layover airporthave that ref tho |
| 3506 |
neutral |
unite staralliance good maybe that will make up for lose my medallion probablynot |
| 3507 |
positive |
unite that be fine i will take them |
| 3508 |
neutral |
unite i live abroad and be flight book problems flight for when i come visit the state |
| 3509 |
neutral |
unite i have |
| 3510 |
negative |
unite to recap you bounce me off my flight lie to me then hang up on me what be i suppose to thinkdo now |
| 3511 |
positive |
unite thank you my second flight i already get bump up to st love it |
| 3512 |
negative |
unite she say she would need to get a supervisor while wait for the supervisor she hang up on me |
| 3513 |
negative |
unite just call and lady at your overseas call center say she saw no note i explain the situation again |
| 3514 |
negative |
unite she could not access seat map so she say she would note the upgrade in my itinerary and to call back late flightr |
| 3515 |
negative |
unite speak to someone on your feedback line last night who say she would get me a prefer choice seat for today |
| 3516 |
positive |
unite all goods i will call tomorrow thank |
| 3517 |
neutral |
unite next day |
| 3518 |
neutral |
unite i fill out the form but i have not receive any sort of email confirmation that it be be receive be that normal |
| 3519 |
negative |
unite lose my luggage and hotelstonight lose my reservation after a hour travel day i just want to get to startingbloc in the be |
| 3520 |
negative |
unite oh flight be fine my lose luggage not so much look like i will be at least a half day late flight to my conference in santa monica |
| 3521 |
negative |
unite h flight without a work screen for me and my friend and not possible to move to another place unitedfails worsttripofmylife |
| 3522 |
neutral |
unite unitedflyerhd unitedairline n dreamliner leave london heathrow bfans http tcoaiyzwtza |
| 3523 |
negative |
unite gj flight do not have wifi even though it be promise to by your grind crew anotherdisappointment |
| 3524 |
negative |
unite gj i will you have to agree that hours late flight for arrival be unacceptable i only hope and pray my bag be here |
| 3525 |
negative |
unite unhappy with unite s service read ralph nader s open letter to ual s ceo leave a comment or rt http tcooapiau |
| 3526 |
neutral |
unite ok can i dm you the info |
| 3527 |
negative |
unite the best seat should be for pay customers and we should get to board first badcustomerservice |
| 3528 |
negative |
unite this happen all the time unite pilot be always in the exit row america treat there customers better than their employees |
| 3529 |
negative |
unite yes when i get to the gate i specifically ask if there where any other seat very discourage to walk past the crew d |
| 3530 |
neutral |
unite koalax should have fresh food service right |
| 3531 |
positive |
unite omg thank you |
| 3532 |
negative |
unite unavailable leg that register hours after be sell out only option to offer after min be ticket or travelocity of |
| 3533 |
negative |
unite error message say could not process request at the last step after seat selection on each leg agent be unaware of an of |
| 3534 |
negative |
unite soon go to have more wait time for a gate in empty msp airport than it be in flight min and still count |
| 3535 |
negative |
unite horrible wait time on to get a gate show total miss management value customer time and respect thier sentiment |
| 3536 |
negative |
unite very disappoint by the service start from gate operator at bos who be rude in stop a carryon bag |
| 3537 |
negative |
unite your service suck to mexico from houston you finally realize that snack inst do not work you cheap as |
| 3538 |
neutral |
unite will do thank you |
| 3539 |
neutral |
unite okay thank you both |
| 3540 |
neutral |
unite they have snack available just no fresh food not sure what happen but i be sure we will grab a bite before our sfo connection |
| 3541 |
negative |
unite if guy on flight follow through on threat to sue because he could not carry on bag i will defend you for free |
| 3542 |
neutral |
unite do as request |
| 3543 |
negative |
unite pls post video of belligerent jerk rant at sfo that be he be go to sue you for make him check his rd bag he be a hoot |
| 3544 |
negative |
unite gj i do believe that this be hand down the worst service i have ever experience make comcast look amaze unitedairlines |
| 3545 |
positive |
unite please give special thank to aaron in tampa office for help me for literally two hours he be amaze mission accomplish |
| 3546 |
negative |
unite i can not tellpurchase through the website because they put us on a lufthansa flight for the first leg |
| 3547 |
neutral |
unite turkish airlines rebooked us a unite flight on our second leg from fra iad be there any way to check if upgrade be available |
| 3548 |
neutral |
unite hey i leave my favorite blanket on the plane bring it back home to me |
| 3549 |
negative |
unite gj funny i do and the attendant recommend me tweet you let you know about my subpar customer service runaround |
| 3550 |
neutral |
unite follow dm d |
| 3551 |
neutral |
unite i want a hotel room and a whiskey |
| 3552 |
neutral |
unite flight get to make this connector |
| 3553 |
neutral |
unite ok note all detail will be dmed to you shortly |
| 3554 |
negative |
unite staralliance the b gate be very far though |
| 3555 |
negative |
unite ua from ric ua from ord ua from den all delay for nonweather issue way to go you be bat but no hotels |
| 3556 |
negative |
unite i would have make it if you have not already book me on another flight and cancel flight my original reservation |
| 3557 |
negative |
unite staralliance how can i book reward travel in august everything be black out |
| 3558 |
positive |
unite do i win |
| 3559 |
negative |
unite try to change a flight book just hours ago but online system be charge me fee per passenger could you please help |
| 3560 |
negative |
unite i have submit my complaint i need to be compensate how long will this take |
| 3561 |
neutral |
unite any info on delay at sfo tomorrow due to low cloud |
| 3562 |
negative |
unite because of the horrific flight experience you guy have make me never want to fly on an airplane every again |
| 3563 |
positive |
unite flight to rsw tonight me twin year olds a pilot who be in row by me stay to help me get the boys bag off lifesaver |
| 3564 |
negative |
unite my fly unite be over sorry the captain still have minutes of preflight preparations to make while we sit with no air |
| 3565 |
neutral |
unite thank |
| 3566 |
positive |
unite yes thx at land at |
| 3567 |
negative |
unite get a clue i be a kmm miler and that be the response you give |
| 3568 |
negative |
unite i be only try to get my email what be you talk about what most business people expect from airline wifi |
| 3569 |
neutral |
unite we finally just arrive to bogota good but long flight |
| 3570 |
negative |
unite it be not there we try it be already here in cancun just no one have deliver it |
| 3571 |
negative |
unite what you do be illegal and a breach of contract i will be in touch but not through your customer feedback |
| 3572 |
negative |
unite its not the way to treat your customers we have a lot of issue and it be not worth our headache we go thru |
| 3573 |
negative |
unite yes we be in ewr and it be correct but just the fact the it be beought up for us to share room be unexpactable |
| 3574 |
neutral |
unite want to make my day friend be premier i should be soon any chance you can upgrade our two hr leg of flight to ecom plus |
| 3575 |
negative |
unite please review and fix your baggage procedures at dull because it happen every week when my sister travel there on your airline |
| 3576 |
negative |
unite nothing else from you gj where be your customer service |
| 3577 |
neutral |
unite that be of course in lax |
| 3578 |
neutral |
unite ok thank where be you counter locate and how late flight be they open |
| 3579 |
negative |
unite oh no i be rebooked hours after my original arrival time we can talk compensation |
| 3580 |
negative |
unite my coworker that have the same conflict as me with the hotel issue try to share post on their facebook page and they erase it |
| 3581 |
negative |
unite lose my parent luggage to cancun say it would be deliver to hotel by pm it be now almost pm |
| 3582 |
negative |
unite then watch my connect flight in den pull away from the gate only to pull into the same gate slapintheface |
| 3583 |
negative |
unite christinebpc and on some versions of the row have no window at all go ahead check we will wait |
| 3584 |
negative |
unite i be pretty sure i have get shin split from sprint through iah only to watch my plane pull away from the jet way |
| 3585 |
negative |
unite well the income flight to dca to take us to ewr be delay and it make us miss our connection to fll so yes hotels be necessary |
| 3586 |
negative |
unite can you please stop cancel flightling your flight i be try to get home to take two exams tomorrow you have cancel flightled flight on me |
| 3587 |
negative |
unite i have be hang up on twice by your staff so upset right now |
| 3588 |
neutral |
unite dcaewr flight |
| 3589 |
negative |
unite hour flight from fll to ewr now wait hour plus for bag no sign yet what give |
| 3590 |
negative |
unite be such a better airline when you be continental service fee flight book problems fee talk to a human fee fu |
| 3591 |
neutral |
unite any chance you could look into my problem from earlier |
| 3592 |
negative |
unite this be despicable i speak to many diff people everyone be tell me something different i have a claim no i need my bag now |
| 3593 |
negative |
unite how come the crew travel on the flight get a better seat and i get stick check my bag and the crew bag get on the flight |
| 3594 |
negative |
unite funny thing happen we arrive on our flight from denver at the same gate we be currently schedule to depart for sydney at lol |
| 3595 |
positive |
unite i forget that intl flight out of lax do not go from intl terminal easiest recheck in ever woo |
| 3596 |
neutral |
unite can you please tell me where unite fly to from sydney australia pref asia pac or us as i have a voucher to redeem |
| 3597 |
negative |
unite you can not claim weather with your hardworking crew pull seat out of a plane do the right thing but we both know you will not |
| 3598 |
negative |
unite you be missin the point there be no weather you be lie seat be break but you claim weather to get out of hotels classy |
| 3599 |
negative |
unite be you try to break a world record for most delay flight in a year |
| 3600 |
neutral |
unite i have flight that do not appear to have be apply to my mileageplus account can you help |
| 3601 |
neutral |
unite vusaaustralia i be just an aussie cowgirl lookin for my cowboy take me to fort worth estelle say i will find him there |
| 3602 |
positive |
unite okay thank you for your help |
| 3603 |
negative |
unite this be not what captain say your pm flight to san francisco be delay due to weather ua now depart failagain |
| 3604 |
positive |
unite thank |
| 3605 |
negative |
unite i bet southwestair do not turn a thirty minute delay on an original flight into a hour delay arrive time |
| 3606 |
positive |
unite be the best way to reunite me with my one true love shop in usa s fashion capital newyork unitedvusa http tcorbnstuij |
| 3607 |
neutral |
unite should find a way to distinguish board of premier members and credit card holders group be too big |
| 3608 |
negative |
unite final destination be book through unite but with quantas unite have not yet contact auckland i be unaware of case id number |
| 3609 |
neutral |
unite be in the air just dmd you |
| 3610 |
negative |
unite worst fly experience ever the past three days your airline need to get it together lose a customer with me |
| 3611 |
negative |
unite yes i have |
| 3612 |
negative |
unite customerservice fail long time flyer switch airlines frustrate |
| 3613 |
positive |
unite okay thank for your help jt i appreciate your time |
| 3614 |
negative |
unite screw over my professor maybe we should tell everyone about skiplagged aviation airport airline innovation startups tech |
| 3615 |
negative |
unite staralliance now do the right thing and reinstate the ticket you void unitedfail |
| 3616 |
negative |
unite negative do waste time with amateurs at customer service thank for at least offer |
| 3617 |
positive |
unite staralliance be there few weeks ago awesome bright vibrant and no habitrails |
| 3618 |
positive |
unite no worry after everyone board the cushion be bring in take a while but they make it here |
| 3619 |
neutral |
unite sprint from c concourse to e and just make it cough up a lung in the process but be now in clt tnx |
| 3620 |
neutral |
unite hey think someone could meet me with my book when i arrive at loganairports at it be yes please amypoehler oscar take it |
| 3621 |
neutral |
unite hopefully they will give me a feedback bafore my flight |
| 3622 |
positive |
unite very good flight thank you |
| 3623 |
negative |
unite can you dm me be on hold with customer service very long time min and get the runaround thank |
| 3624 |
negative |
unite i be ask if you can simplify the communications thx |
| 3625 |
positive |
unite yes lhrt lounge be fantastic if only the us ones could be remotely similar |
| 3626 |
negative |
unite omg where be my bag yyzua enough with the shenanigans already it be get real old real quick |
| 3627 |
neutral |
unite i now see it be hours thank |
| 3628 |
neutral |
unite we invite to fallow helacohlc learn about our activitiesprevention program of health by condomrito familywe r c thank |
| 3629 |
neutral |
unite staralliance very nice at lhr congrats but i be stick with aa ba americanair britishairways |
| 3630 |
negative |
unite how long will it take for miles that i repurchase they have expire to show up i recieved an email that the request have be |
| 3631 |
negative |
unite please stall flight out of ord i have to get to sna tonight |
| 3632 |
positive |
unite thank i will |
| 3633 |
negative |
unite can you get a gate for ua turrible |
| 3634 |
negative |
unite be the worst airline lose my luggage delay my flight and have be very unaccomidating |
| 3635 |
neutral |
unite flight |
| 3636 |
neutral |
unite flight n arrive at flytpa follow flight from iah http tcorvcdannme |
| 3637 |
positive |
unite be officially my favorite airline they have create magic for me all day friendlyskies careyon |
| 3638 |
positive |
unite we have a wonderful flight attendant name leah that be with us from lga to den then den to anchorage |
| 3639 |
positive |
unite i be protect on that flight by gate agent kerry at las she also do an excellent job get me to my destination today thank |
| 3640 |
neutral |
unite yes you can i will dm |
| 3641 |
positive |
unite your staff both on deck and in the cabin on ua sfo bos be exceptional today please tell them well do |
| 3642 |
negative |
unite i mean be there a real live person somewhere i can go and speak to at newark post security |
| 3643 |
neutral |
unite hi i just buy a flight with unite through ebokeers from paris to miami do i have any chance to check that everything be ok |
| 3644 |
neutral |
unite no worry i think it be under control the email be keep me inform |
| 3645 |
negative |
unite i have talk to them on standby for tomorrow but it do not look good may have to stay here till friday that be not guarantee |
| 3646 |
neutral |
unite jt be the ord to phl flight at pm cdt delay dm i be kind of hop not to be strand at ord either |
| 3647 |
neutral |
unite what happen to flight status map it be so cool |
| 3648 |
negative |
unite plz do not advertise wifi if it be not go to work thank worstflightever |
| 3649 |
neutral |
unite hi guy i submit a request for tickethotel reimbursement for a delayedover night stay come back from the dominican help |
| 3650 |
negative |
unite apologize to the president once those employees blame him i hear it repeat time |
| 3651 |
neutral |
unite yes i want to complain your coworker be neither be there a customer service point airside |
| 3652 |
negative |
unite a change fee of same exact flight from atlhou be why a charge of the math do not add up |
| 3653 |
negative |
unite hello i be overseas my bag be lose i can not call customer service but can you help me |
| 3654 |
positive |
unite land in anchorage then on our way to fairbanks http tcofjkvqmbmas |
| 3655 |
negative |
unite i know i should have fly virginamerica lol |
| 3656 |
negative |
unite ua ewrmco feb wifi never connect but allow me to purchase access twice charge me who do i need to file claim with |
| 3657 |
positive |
unite thnx |
| 3658 |
positive |
unite i will admit you have be rather good to me over the years you have still get me hook for now peace |
| 3659 |
positive |
unite it be kind of funny no worry |
| 3660 |
negative |
unite my feedback and concern via your site be not go to improve my poor airport experience |
| 3661 |
negative |
unite just drop bag at newark your desk guy be the rudest customer face person i have meet even my two children be shock |
| 3662 |
positive |
unite great look forward to your response to my dm then |
| 3663 |
negative |
unite it be quite enjoyable except now he be stick on the runway in houston |
| 3664 |
positive |
unite thank you for get our daughter home when americanair cancel flightled all their flight to nashville |
| 3665 |
positive |
unite thank for the reupgrade to st class it may be a min flight but it be appreciate |
| 3666 |
negative |
unite make total sense except flight be not full i have get empty seat around me overheads be more than half open when i board |
| 3667 |
neutral |
unite itsaaronchriz sorry to hear about your flight do you need help reflight book problems |
| 3668 |
negative |
unite now we be try to get to san juan from chicago ofhare have lot of problems may get a standby flight |
| 3669 |
neutral |
unite alright thank you be there a page that say the rout you have for each aircraft specifically the |
| 3670 |
negative |
unite well sorta we r try to get to aquadilla pr but only flight go there a day all be book ua cancel flight our flight to nj |
| 3671 |
negative |
unite why do it cost to change the city of origin when the same flight on http tcofmzzoltv cost customerservicefail |
| 3672 |
neutral |
unite i just send a long note with some suggestions thank for get back to me |
| 3673 |
neutral |
unite there be at least of us on ua at ord wait to deplane to catch ua to clt any chance of wait to last second for us |
| 3674 |
positive |
unite parryaftab do thnx |
| 3675 |
negative |
unite i be still frustrate i give up my seat the promise travel certificate be withhold wof explanation http tcokvfwajvvid |
| 3676 |
negative |
unite get to love give up st class upgrade bc flight delay to get another flight also delay just to ensure i make my connection |
| 3677 |
neutral |
unite pty to pit via iah |
| 3678 |
negative |
unite not sure what happen msp yesterday but very unhappy my bag be not only delay but sit at msp for hrs b delivery be |
| 3679 |
neutral |
unite be it possible to redeem miles for one part of a round trip itinerary without have to book two separate reservations |
| 3680 |
negative |
unite i be fly americanair on the way back i rarely fly them but let us see if they be any better |
| 3681 |
neutral |
unite send |
| 3682 |
negative |
unite it be almost like we be punish for live near a large metro area ewr be top rank for domestic delay not good |
| 3683 |
positive |
unite honestly i stop try to report things via website now i just laugh flight work miles accrue i be sure it be just cosmetic |
| 3684 |
negative |
unite thank weather be understandable but when every single domestic flight be delay because of inbound int l flight it be crazy |
| 3685 |
positive |
unite houstonbogota board again safety first it seem the mechanics fix the problem faster good energy to fly homefamily |
| 3686 |
negative |
unite no tag number luggage be take off the weigh scale and appear to have be send off on conveyor belt without any tag |
| 3687 |
positive |
unite have report it still in istanbul at the moment apparently on the other plane haha hat off to the pilot |
| 3688 |
neutral |
unite understandable i do try flight book problems several time for passengers get the message i mention before as for the agents price |
| 3689 |
positive |
unite hey awesome thank for the reply will be fill the form out americanair |
| 3690 |
negative |
unite fly tomorrow from mexico to us mileage tkts do not show k status help |
| 3691 |
negative |
unite correct date be |
| 3692 |
negative |
unite phone reps none could see i be rebooked so miss that flighttold to go standby for a nonexistent late flightr flight do i hurt you |
| 3693 |
negative |
unite a report be file with the airport police on th and th februaryi have the police case number if require |
| 3694 |
negative |
unite can not dm you be not follow lly rebooked on ua but still need seat |
| 3695 |
negative |
unite the supervisor on situation stacey take all our detailsno claim number give to us |
| 3696 |
negative |
unite hour since board begin and we be still sit at the gate ua |
| 3697 |
negative |
unite tks for reply psp employees blame late flight departure on potus when main reason be dvr flt late flight insufficient grind crew to handle |
| 3698 |
negative |
unite take this one just for you not a window also not fun if you get motion sick http tcomrvblxs |
| 3699 |
positive |
unite they be all pilot fa and grind personnel do a great job weather be to blame who do i talk to about that |
| 3700 |
negative |
unite i find this text funny consider we be still sit here because seat need to be change out http tcololuwfci |
| 3701 |
negative |
unite houstonbogota with an engine problem mechanics try to fix the problem safety first better to change the plane |
| 3702 |
negative |
unite thank make sense just annoy that it can not be determine better |
| 3703 |
neutral |
unite patiently drink and tweet about my experience |
| 3704 |
negative |
unite you have yourselves to blame for give me the time to get drink and tell you how i feel about your overprice sub par airline |
| 3705 |
negative |
unite idea if you do not want us to be frustrate do not cancel flight flight because your crew overflow a toilet get a plumber |
| 3706 |
negative |
unite i will be patient in my luxurious middle seat on my next delay flight |
| 3707 |
negative |
unite i will be patient as your agent explain how you have me book on a new flight for when that plane do not arrive until |
| 3708 |
negative |
unite please help trace my luggage which be put through without a name tag on february at albuquerque airport |
| 3709 |
negative |
unite be patient while i let this string of tweet go out show people you be bad at your business |
| 3710 |
negative |
unite i think you guy have a half full flight at so you hold our overbooked pm flight to fill the other one then cancel flightled mine |
| 3711 |
neutral |
unite s inflight promo on their tv s include brian williams tough to edit that quickly not a complaint just an observation |
| 3712 |
negative |
unite thank i will fill out the form that no one read or respond to |
| 3713 |
negative |
unite i be patient when they refuse to switch my flight bc of my check bag then cancel flightled the one i be on |
| 3714 |
negative |
unite send dm last week re suit regard your error no response be give please answer dm or tell me who to send suit to |
| 3715 |
positive |
unite will have to try standby in denver tonight or will have to cancel flight father son trip till next year thx for try |
| 3716 |
negative |
unite i write to you but get nothingand i be out of us it be very simple thingwill ypu provide compensation for your delay |
| 3717 |
neutral |
unite how many s do you currently operate and what other aircraft do you operate |
| 3718 |
negative |
unite qlyss we do not want our customers to be frustrate thank you for your patience jt a lovely sentiment but not a one |
| 3719 |
negative |
unite different departure arrival update for ua in hr please |
| 3720 |
negative |
unite nope really no window at all for a f have one and have one none for a so sad |
| 3721 |
negative |
unite vegan meals can be more creative than noodles peas and zukes nonvegan yogurt be not acceptable for a vegan can you do better |
| 3722 |
positive |
unite well thank for not charge me for switch my two cancel flightled flight anyway that be pretty nice stillmakingmepoorthough |
| 3723 |
positive |
unite well it be john hughes birthday but i will stick w the plane hold off on train automobile gate workers be do well |
| 3724 |
negative |
unite my son leave his tablet on plane be out of country and can not call easily be there an email to contact |
| 3725 |
negative |
i will if you can show me where this new program be beneficial to your longstanding loyal consumers unite |
| 3726 |
negative |
unite all i hear be blah blah blah you shoulda use that to buy a burningman ticket instead ill be drive there not fly |
| 3727 |
negative |
unite yes suppose to be here by pm i have a board meet tomorrow finger cross |
| 3728 |
negative |
unite thank for not let me switch flight bc i have a check bag then cancel flight my flight force me to take another hrs late flightr |
| 3729 |
positive |
unite thank you love unite have flight today |
| 3730 |
positive |
unite just do thank for check |
| 3731 |
negative |
unite just inform you do not reimburse for issue due to weather this be why your flight keep get cancel flightled thor hat you |
| 3732 |
negative |
unite midland could not get our bag to connect on our intl flight to sydney so have to get them in la check them in there |
| 3733 |
negative |
unite this may be the last time i fly your airline |
| 3734 |
negative |
unite be your company motto i do not care i hear several time from your employees to your clients in the past week idonotcare |
| 3735 |
negative |
unite you should tell that to the staff at lax then i board group at the very end of the queue as a gold member thank for nothing |
| 3736 |
negative |
unite miss crew passenger doc problems freeze toilets and now we be off the plane give me my money back ua |
| 3737 |
positive |
unite fantastic job by your people today on ua from dublin a jam pack plane but the crew be wonderful |
| 3738 |
negative |
unite there be min to departure no one wait on be press grind staffer threaten do you want to get to sf today fail |
| 3739 |
negative |
unite fly lax to sfo and system will not let me check in your site tell me to do it through aircanada and they tell me through you |
| 3740 |
negative |
unite and btw the virgin and jetblue manage on time departures same time same destination would not take away a year old kid bag |
| 3741 |
positive |
unite can i just go ahead and live in your premium cabin i be in heaven now en route to lhr |
| 3742 |
negative |
unite feel poor on the churchmouse level here dollars be enough to make a grow man cry i be not a grow man but tear happen |
| 3743 |
negative |
unite sure but the plane be an hour late flight your ontime departure ship sail away a long time back |
| 3744 |
negative |
unite ua mli den will miss connection ua den yeg due to delay |
| 3745 |
negative |
unite how come you be the only airline of flight last year that make me check my carryon not even gate check baggage claim |
| 3746 |
negative |
unite i have to change airports to actually get a flight out when my flight from fay be cancel flightled twice taxi ride to rdu reimburse |
| 3747 |
neutral |
unite it be operate by unite as it be a heathrownewark flight |
| 3748 |
negative |
unite yes of course i have be this how you treat customer with no recourse |
| 3749 |
negative |
unite i will be stun if my bag be in hartford with me the ord grind crew only have an hour to move my bag yards |
| 3750 |
negative |
unite can someone assist me with my dm s wait hour on phone hours on twitter |
| 3751 |
negative |
unite flight be overbooked be offer voucher to wait take another flight gate agent switch me over retract voucher offer |
| 3752 |
positive |
unite thank you |
| 3753 |
positive |
unite thank it be very helpful to understand that the reduce price seat that be sell at checkin have priority over the certificate |
| 3754 |
negative |
unite as a million miler i have be delay plenty never in the amateurish way silverairwsys do it i would be embarrass to be affiliate |
| 3755 |
negative |
unite airlines claim to have a low fare guarantee but they will not honor a lower fare that i find |
| 3756 |
negative |
unite another delay unite flight i should not be this surprise or upset i be mostly disappoint i have to cancel flight my trip with my dad |
| 3757 |
negative |
unite still can not dm it be lh on |
| 3758 |
positive |
unite thank you margo at houston s bush intercontinental for get me home earlier |
| 3759 |
negative |
unite i book our flight w westjet i saw the same price each time i search it be not the least bite frustrate customerservice |
| 3760 |
negative |
unite thank but i do not want to see we have start your flight search over or the fare rule for this itinerary have change again |
| 3761 |
negative |
unite my cat flight be delay hour she will be arrive to hawaii after i will not be able to pick her up until tomorrow |
| 3762 |
negative |
unite i do not my mind be on get to the next flight |
| 3763 |
negative |
unite now you have lose my bag too at least nobody have do anything to help out this be absurd |
| 3764 |
negative |
unite what be up with the reduction in e on s k who can no longer confirm e forget upgrade just want legroom unitedfail |
| 3765 |
negative |
unite offer me a voucher to switch flight now voucher offer do not exist the gate agent switch me to a delay flight |
| 3766 |
neutral |
unite when southwest do this to us a mechanical problem at least they give us round trip vouchers will you step up to the plate flight too |
| 3767 |
negative |
unite i usually like fly with you guy but fee to use my credit seem ridiculous notcool exhorbitantfees |
| 3768 |
negative |
unite thank but not so much the miss bag as the nonexistent staff at this apparent remote outpost busy airport for city of m |
| 3769 |
negative |
unite my friend lose luggage on flight what to do |
| 3770 |
positive |
unite sweet follow back and i will get the dm off |
| 3771 |
neutral |
unite my reservation be change so that i can longer make my connect flight how can i change this without incur a fee |
| 3772 |
positive |
unite all good next flight be a little delay so it all work |
| 3773 |
neutral |
unite flight |
| 3774 |
negative |
unite just board ua be refuse from carry overhead bag as no space in plane now with load of space fail customerexperience |
| 3775 |
negative |
unite get your act right you just lose customers because your staff would not let us take our approve carryon on a half empty flight |
| 3776 |
neutral |
unite shulemstern gg raise a dispute with your cc provider and they will hopefully clear it for you |
| 3777 |
negative |
unite hold up for almost minutes and then promise free movies and it do not work and neither do the wifi that be pay for boo |
| 3778 |
negative |
unite nice partner you have the delay keep increase every min ftlauderdalesun orlandosentinel http tcoateafncr |
| 3779 |
negative |
unite ua just admit you have no clue when flight will leave denver unfriendlyskies |
| 3780 |
negative |
unite yep after long wait on the phone we manage to rebook it hope it will be a pleasent one thank for ur help |
| 3781 |
negative |
unite just have the worst experience ever fly with you |
| 3782 |
negative |
unite ua as the inbound flight dep time get closer you push it back min you have be do this for hrs |
| 3783 |
negative |
unite why be my flight from mke to ord get delay our gate attendant be not communicate |
| 3784 |
negative |
unite my plane sound like a dj scratch be this normal if so will this eventually be a new entertainment fee |
| 3785 |
neutral |
unite chase say no referral bonus thank |
| 3786 |
negative |
unite how can i trust unite with future flight book problemss when a confirm ticket and purchase ticket be cancel flightled after the fact |
| 3787 |
negative |
unite rebooked this one be late flight too |
| 3788 |
negative |
unite nd late flight flight today |
| 3789 |
negative |
unite if you miss first leg of ur flight you have to pay hundreds of s just to keep your second leg how much to keep my earn miles |
| 3790 |
negative |
unite from iad to buf incredibly loud and like a third world s inner city metro bus lowstandards http tcomwnbglxq |
| 3791 |
neutral |
unite cancel flight buy a ticket for a friend but can not get the credit under my name |
| 3792 |
positive |
unite boeing star alliance short finals heathrowairport l on an amaze winter morning avgeek http tcoowmaxoyehz |
| 3793 |
negative |
unite days for one flight and for the other roundtrip |
| 3794 |
positive |
unite i be blow away by stellar custserv thank you http tcojorescfbx |
| 3795 |
negative |
unite your overall experience of fly be not friendly |
| 3796 |
negative |
unite a good start would be to warm the plane before the departure time so the flight be not delay due to freeze water line |
| 3797 |
negative |
unite annnnddddd i be go to lose my first class seat on the flight they shuffle me to |
| 3798 |
positive |
unite you have the nicest gate attendant at newark airport gate right now multiple delay and she be still pleasant with everyone |
| 3799 |
negative |
unite hour mechanical delay kill me |
| 3800 |
negative |
unite every time i check a bag with your airline i be confident i will be wear the same clothe for days please prove me wrong |
| 3801 |
neutral |
unite trade show come by both for awesome deal on sunkist and webbernaturals http tcolscwphph |
| 3802 |
negative |
unite thank unite for the no run water and late flight flight from grand rapids to denver |
| 3803 |
negative |
unite kn not allow me to bypass the receipt on the refund request form never receive receipt email charge http tcocjuxpk |
| 3804 |
neutral |
unite please help leave my ipad air on my flight from nyc to paris yesterday and can not get in touch with anyone locally what to do |
| 3805 |
negative |
unite when will that happen it really confuse when the st content to come on the in screen be about how technology forward unite be |
| 3806 |
negative |
unite you mean like my mail address and rate by the surliness of my unite coworkers i be guess our benefit be not great |
| 3807 |
negative |
unite i already send feedback and your reps be who tell me about the priority i be speechless at your system |
| 3808 |
negative |
unite just because you be a monopoly in flysfo do not mean you treat your frequent fliers like crap |
| 3809 |
negative |
unite yeah bag be on the way as per usual i be actually get use to get it deliver to me its kind of nice in a sense |
| 3810 |
neutral |
unite how much be baggage check for international flight |
| 3811 |
negative |
unite why do it take weeks for a new mileageplus premier card to be send out stillwaiting doesntfeellikestatusyet |
| 3812 |
negative |
unite wonder why people hate deal with airlines ridiculous and inflexible policies i need a phone number and a resolution now |
| 3813 |
negative |
unite levd pnr number flight the first leg be cancel flightled due to bad weather in iatanbul how can i make a reflight book problems |
| 3814 |
negative |
unite it suggest that if can not confirm cert at time of flight book problems i should assume that it may never clear do not use to be that way |
| 3815 |
positive |
unite thank for explanation it seem like an odd incentive structure tho because it dramatically diminish the value of the certs |
| 3816 |
neutral |
unite sfo clearvision tvu unite terminal sfo airport http tcoqbynpctf |
| 3817 |
negative |
unite you do not really care about our comfort you care about profitability that be fine just own up to it unfriendlyskies |
| 3818 |
negative |
unite just be honest with your customers the new seat be design to fit more row on the plane more row more money |
| 3819 |
negative |
unite miss this wed because of these delay would not be cool |
| 3820 |
negative |
unite design to deter people from forget things or to provide more storage space the article say the latter unfriendlyskies |
| 3821 |
negative |
unite what do you think miss meet be worth a flight voucher i fly all the time so what would make it right |
| 3822 |
negative |
unite and directtv not to pile on but it be time to update your in flight tv package http tcolugmfvwsa |
| 3823 |
negative |
unite why be it so hard to add in meal preferences after i book ticket i forget to do it it be now impossible i even call |
| 3824 |
positive |
unite it be amaze really |
| 3825 |
negative |
unite learn to hold connections they texted me there be another flight late flightr my connection have not leave and be pull into the gate |
| 3826 |
neutral |
unite if i have credit from a flight i cancel flightled do the new flt have to be book by yr from orig purchase date or fly by that date |
| 3827 |
neutral |
unite this be me and my partner first trip to nyc i buy the ticket at the same time please seat us next to each other conf ilchp |
| 3828 |
negative |
unite its ridic you can not transfer credit you have my you be take of it for cancel flightling atleast let me keep the credit damn |
| 3829 |
positive |
unite thank you there be one here a few months ago but none now weird you do not have a club in one of the busiest airports in the us |
| 3830 |
negative |
unite a plane take our gate and now we be just wait in a lot at dia |
| 3831 |
negative |
unite i have a flight from omaha to chicago en route to nyc and they be seat me and my partner separate please fix this res ilchp |
| 3832 |
negative |
unite with airport self checkin your only option i be now your employee train be a bitch send my paycheck as soon as possible |
| 3833 |
negative |
unite on your website it say days its be and count |
| 3834 |
neutral |
unite one last thing unite club crackers nabisco where be the pepperidge farm |
| 3835 |
negative |
unite the lack of customer service be astound https tcormpkogwu daysofhell |
| 3836 |
neutral |
unite ha this happen years ago i have not fly with you since |
| 3837 |
negative |
unite my bag be a few days late flight to me and this be like the rd time in the past couple months where my free miles at |
| 3838 |
negative |
unite of course but they be just as helpless as everyone else |
| 3839 |
positive |
unite fly ord to miami and back and have great crew service on both legs thank |
| 3840 |
negative |
unite and year old fly to tokyo for vacation both with bad knees and this happen https tcormpkogwu cbcallinaday cbcnews |
| 3841 |
negative |
unite another week have pass and i hop that i would have have a response by now |
| 3842 |
negative |
unite there be no reason it should take days to respond |
| 3843 |
negative |
unite yes i know that the question be why be that still the case fail |
| 3844 |
negative |
unite there be exitrow window shade in approx of the windows of your rjs a frequent flyer http tcoaoeaeszdlx |
| 3845 |
positive |
unite no worry your customer service get a bad wrap but just speak w agent who save me huge amount of time apologize for yesterday |
| 3846 |
negative |
unite there be no excuse for leave a minor to spend the night sob hours in a plastic chair ua s action terrible unite |
| 3847 |
negative |
unite perhaps you could fix this https tcormpkogwu and this https tcohlngbtx answerthis |
| 3848 |
negative |
unite my wife and i will be share this dreadful experience do not pretend ua care about young girl travel alone unite airlines |
| 3849 |
negative |
unite jh go to process my refund for wifi its ask for a receipt i never receive an email you guy just whack my credit card |
| 3850 |
negative |
unite do not post a link to an article that verify the initial complaint with comment say the same thing harris |
| 3851 |
negative |
unite will break them in somehow make them longer so that they do not cut off the circulation in my legs unfriendlyskies |
| 3852 |
negative |
unite but why do people with no status get to buy an upgd at much less than cost ahead of premier with earn confirm certificate |
| 3853 |
neutral |
unite you please do not burn my dream burningman ticket sales today |
| 3854 |
negative |
unite worst agents in us at ft lauderdale airport passengers stand in line get status alert still do not make an announcement |
| 3855 |
negative |
unite can we get any free upgrade because all the problems we have have our reservation be mkwlkr |
| 3856 |
neutral |
unite can you send a personal plane to get us out of school it be ice and we do not want to get stick here ansleyhutson emilydonneiiy |
| 3857 |
neutral |
unite to start xweekly b flight from neworleans to cancun on between maysep avgeek |
| 3858 |
neutral |
unite fail set to song http tcoaxpnxiqb unite break guitars lmao |
| 3859 |
neutral |
unite yes would love an upgrade or voucher please give me a call |
| 3860 |
neutral |
unite how come it be cheaper to fly to bkk than nrt even though to get to bkk you take an extra flight from nrt |
| 3861 |
negative |
unite this be with regard to a flight from a couple weeks ago i be very frustrate with your policies express that |
| 3862 |
negative |
unite thank for reach out the seat be hard not enough cushion ok for short flight btw ua flight and crew be great |
| 3863 |
negative |
unite surprise me otherwise the flight be over and i do not have a good feel about your airline |
| 3864 |
negative |
unite we have be tell that it be lose you guy do not know where it be |
| 3865 |
negative |
unite just land a day late flight with almost no sleep but here i feel sorry for the woman i console who be mother die during the night |
| 3866 |
neutral |
unite sfodfw also sfoord |
| 3867 |
negative |
unite disappoint unite do not fee small children on a half hour flight honolulu to los angeles appal esp food waspaid for |
| 3868 |
positive |
unite thank to supervisor miriam who provide me with great customer service finally |
| 3869 |
negative |
unite fill out at the airport as part of a long day make longer |
| 3870 |
positive |
unite today the staff msp take customer service to a new level my father pass away last night you help me get home today thank |
| 3871 |
negative |
unite ua delay out of winnipeg because the plane be freeze fail will i make my connection on ua tightconnection denver |
| 3872 |
negative |
unite delay about hours because of miss connections due to mechanical issue on st flight rebooked but please call me |
| 3873 |
neutral |
unite fly out of stl saturday where they be expect ice snow when should we start look for travel waivers thank |
| 3874 |
neutral |
unite can i add miles from my january air china flight to my mileageplus account |
| 3875 |
negative |
unite you know your update every hours tell me you do not know where my bag be be also equally irritate coltsmissingbags |
| 3876 |
negative |
unite you be lightyears ahead of the security control at newark airport they waste precious mins w bad efficiency frighten |
| 3877 |
positive |
unite great thank you |
| 3878 |
neutral |
unite i submit a status match last week and have not hear back i be a delta customer look to switch to unite please assist |
| 3879 |
negative |
unite to montego bay go back to gate bc person be late flight awful service for all of who come on time |
| 3880 |
negative |
unite right be you guy charge for the air we breathe next |
| 3881 |
neutral |
unite do not get name dallas flight and chicago |
| 3882 |
negative |
unite in other word sorry not sorry plenty of other airlines and i travel a lot |
| 3883 |
negative |
unite delay again by unite gate agent be borderline rude when i ask her a flight status question what be happen to unite |
| 3884 |
negative |
unite i need to speak with a supervisor or someone who be will to help me use a credit i have as soon as possible letsworktogether |
| 3885 |
negative |
unite just give up your service be terrible if i be not force to use unite on certain rout i never would |
| 3886 |
positive |
unite club in denver be dope |
| 3887 |
negative |
unite i be check in agent would not tag my bag at be now i be stand in line hell |
| 3888 |
negative |
unite we be never go to get to out gate at this rate |
| 3889 |
negative |
unite this be get ridiculous now we be miss our connection |
| 3890 |
negative |
unite could not use the confirm upgd cert you give me bc you decide to sell anyone a biz seat for why do you bother give them |
| 3891 |
negative |
unite i lock myself out of my account and need access to book a flight |
| 3892 |
neutral |
unite annricord january th |
| 3893 |
negative |
unite any chance you can troubleshoot check ins at flyyow we be at minutes per person |
| 3894 |
negative |
unite how on earth could you close the unite club in atlanta what a major fail at an airport of this size |
| 3895 |
positive |
unite sorry to hear outsource plan boise be best staffcust service in the country boise |
| 3896 |
negative |
unite lgaord ua do not get agent name argument over baggage policy |
| 3897 |
negative |
unite yes staff be rude and unempathetic i need jacket and tablet by get at if you take carryons because plane fulldo not lose them |
| 3898 |
negative |
unite monday even |
| 3899 |
neutral |
unite be pri board for active military or only in uniform can not travel in uniform for opsec reason even on official travel |
| 3900 |
neutral |
unite leisure military personnel for safety reason r highly recommend to not travel in uniform |
| 3901 |
negative |
unite ticket counter master out of smf not very helpful |
| 3902 |
positive |
unite cool thank |
| 3903 |
negative |
unite my baggage be in shannon now so never mind you can work on give me some back now |
| 3904 |
negative |
unite if you be listen why be you the lowest provider of inflight wifi get with the time |
| 3905 |
negative |
unite that be funny because i email virginatlantic once and they find it have not leave lhr in the mean time stick with no bag in nyc |
| 3906 |
negative |
unite be the biggest joke of a company i will never fly with them again days now wait for my bag they do not even know where it be |
| 3907 |
negative |
unite why have not you update that flight be delay super frustrate |
| 3908 |
neutral |
unite how long can i expect the formal response to take |
| 3909 |
neutral |
unite hi i be fly domestic first from sea to hnl can i pay to use the lounge before i fly or this be just for international thank |
| 3910 |
neutral |
unite do you mean fortunately i do not want my flight to be affect |
| 3911 |
neutral |
unite volumes profit up http tcopkfibttzf aviation aircargo http tcobbjkmtyul |
| 3912 |
negative |
unite what the i go into the all airlines lounge w my star alliance club card in bcn only to be tell star alliance be not accept |
| 3913 |
negative |
unite y do you not reply to customer refund form unitedairlines |
| 3914 |
negative |
unite shoddy customer service of no use whatsoever unitedairline |
| 3915 |
negative |
unite do not reply to email |
| 3916 |
negative |
unite it have now be days since i apply for my compensation y have i have no correspondence |
| 3917 |
neutral |
unite it suck not have the money to book a flight to see the love of my life miles away |
| 3918 |
negative |
unite submit customer care form jan th still no response a little longer then business days |
| 3919 |
negative |
unite laurasbrown clearly unite live in the stone age some people do not need computers make your site better for tablets and phone |
| 3920 |
negative |
unite laurasbrown what do deal via email have anything to do with a crappy web form that be not make for mobile devices |
| 3921 |
neutral |
unite speak of my flight skateboard be allow as carry on bagage right no extra payment need |
| 3922 |
negative |
unite pgatour ntrustopen next thing you know unite will believe they be above the dot and take them to court unite be anticonsumer |
| 3923 |
negative |
unite pgatour ntrustopen i read that last hashtag as go f unite make sense since they f us by cancel flightling ticket reservations |
| 3924 |
neutral |
unite the link in the message i be reply to thparty itproblems |
| 3925 |
neutral |
unite hi i read there be weather warn on the east coast of the us would a flight from lhr to sfo be affect |
| 3926 |
positive |
unite you delay a connection for customer service today now i will be able to pay my final respect to a dear family member thank you |
| 3927 |
neutral |
unite be i allow to bring a duffle bag and back pack as my carry on and personal item fly out of ny |
| 3928 |
negative |
unite gg i be sorry unite be not able to keep its word cuz their it be totally inadequate but they still say it be a customer fault |
| 3929 |
negative |
unite how can you not know where my bag be you know where they be hours ago you be kill me worst service ever |
| 3930 |
negative |
unite stop pretend you care about the welfare of my daughter unite airlines have the opportunity to help n fail unite airlines |
| 3931 |
negative |
unite i have receive one previously on the th have check odd as you say there be no complaint associate with my email |
| 3932 |
negative |
unite ok i have that pretty sure i have it before too but will wait and see what happen |
| 3933 |
negative |
unite check trace information you get number wrong in my phone number how do a turquoise duffle bag become a black laptop bag |
| 3934 |
negative |
unite treat service members like crap never fly again with them unitedairlines cnn |
| 3935 |
neutral |
unite thank ua den min on tarmac |
| 3936 |
negative |
unite what be the point of a upc code on check baggage if you can not tell me where my luggage be vacation day try on swimsuits |
| 3937 |
negative |
unite why be your sfo bos nonstop flight not competitively price with those of jetblue and virgin vs identical time |
| 3938 |
negative |
unite how come i have no baggage update |
| 3939 |
negative |
unite thank for your response bag come but it be a long wait and priority tag be not honor at all disappoint |
| 3940 |
negative |
unite unitedairlines and the hit keep on come http tcozhmfdiw unitedfail unitedwithivy |
| 3941 |
negative |
unite hi jh yes please since i lose almost a whole day on the way out could you help me change my return for one day late flightr |
| 3942 |
negative |
unite hrs search for flts find on site can not book the offer bc seg be not really available lie falseadvertising |
| 3943 |
negative |
unite next flight do not think i will be spend anymore money with you guy ever it be that bad |
| 3944 |
negative |
unite be my bag here yet they be at palm spring airport i be at lax how come i beat my bag here |
| 3945 |
negative |
unite why could not you have change the tire of my delay ua flight when it arrive instead of wait until board |
| 3946 |
negative |
unite a generic form with tons of field ask for info you already expect more as a premier platinum another servicefail |
| 3947 |
negative |
unite wtf be your username andor email addr signin still unavailable be try to login since sunday |
| 3948 |
neutral |
unite i be fly from msp to dxb my child will turn during the trip do i have to buy a return ticket for my child |
| 3949 |
negative |
unite i want my bag there be vital equipment in there you be royally screw me i be cranky and want an update |
| 3950 |
positive |
unite you guy have such big hearts keep up the good work |
| 3951 |
negative |
unite flight have sime of the rudest flight attendants i be run over by the drink card and have a flashlight drop on me noapology |
| 3952 |
negative |
unite i be very disappoint with silverairways as your partner no communication extremely late flight flight really all around horrible |
| 3953 |
negative |
unite unless it be on you guy i be good |
| 3954 |
negative |
unite be the miles go to be restructure help a silver status brotha out i think i be win with you guy until today lol |
| 3955 |
neutral |
unite even with the multiplier the ticket price will still never equal the amount of miles you travel even for transatlantic flight |
| 3956 |
negative |
unite miss connection wrong city bag at palm spring but not at hotel i be seriously tire of be treat this way |
| 3957 |
negative |
unite where be my bag they be not in lax like your promise out of things today be a mess today because of you |
| 3958 |
negative |
unite dang i think i be in a teleportation device ua |
| 3959 |
positive |
unite receive my bag i appreciate take care of the matter and follow up |
| 3960 |
negative |
unite still have not receive a response please direct message me for my contact information |
| 3961 |
negative |
unite i have be wait on my bag in iah for mins they be only freak people on that flight wait for bag fix this |
| 3962 |
neutral |
unite so if this game be the one reason i pay for directv be there something we could work out here http tcohqdtkatue |
| 3963 |
positive |
unite take note of this great example of jetblue actually make good for an extremely inconvenient situation http tcotgnknld |
| 3964 |
negative |
unite rtb iah first class my wife global service and i have headaches due to our neighbor smoke e cigarettes contact me pls |
| 3965 |
negative |
unite federal regulation prohibit you be separate from your bag yet you lose our bag and that be okay |
| 3966 |
negative |
unite try to check it mins before a flight rather than mins and we be stonewall by your employees |
| 3967 |
neutral |
unite hello just wonder how long it might take for turkish airlines flight to show up in my unite miles thank |
| 3968 |
negative |
unite do you guy have any work plan |
| 3969 |
negative |
unite we just almost have a major accident on ua how about pass on some information to those of us wait on plane |
| 3970 |
negative |
unite again you say to go take the time to go there know what the issue be and know you will not fix it |
| 3971 |
negative |
unite hour delay plus a jetway that will not move this biz traveler be never fly you again |
| 3972 |
negative |
unite my son be a passenger on flight from chicago to toronto the plane come within feet of collide another plane and be stop |
| 3973 |
positive |
unite that make me so mad but then i call the bag number and that person be helpful and tell me where the bag really be |
| 3974 |
negative |
unite yes it be the airport person who tell me the bag be still in nashville when i file the claim |
| 3975 |
positive |
unite the only thing you fella have do right today be get me to the pacific time zone |
| 3976 |
negative |
unite ugh my bag be send to palm spring and not to lax as promise they better be at the hotel when i get there |
| 3977 |
negative |
unite direct message you do not hear anything back |
| 3978 |
negative |
unite yup it just happen way too often time in the last months |
| 3979 |
neutral |
unite great thank you i will send it now |
| 3980 |
negative |
unite so who do handle bag issue and why would not you put me onto them in the first place |
| 3981 |
positive |
unite big up the pilot of for turn hr on the tarmac to just a min delay arrival |
| 3982 |
neutral |
unite return from vacation go to luggage service golf bag be present in clear wrap that could have be use in the first place |
| 3983 |
negative |
unite holiday of a lifetime to new york ruin because you lose my luggage and have fail to find it since sunday wontflyagainwithyou |
| 3984 |
negative |
unite my golf bag do not have a top cover staffers say they could not check without a type of cover or wrap force to leave the bag |
| 3985 |
negative |
unite when will you offer real food in american club like the amaze food you offer in heathrow |
| 3986 |
negative |
unite once again my bag be lose when i travel unite please do something |
| 3987 |
neutral |
unite annricord both |
| 3988 |
negative |
unite stick on plane for over an hour due to mechanical fault any update please this happen on way to newark and now again to lhr |
| 3989 |
negative |
unite flight unfortunately this be not an isolate flightd incident i have not wait less than min in years |
| 3990 |
negative |
unite do i mention one bag be an infant car seat we have be stick with yr poor replacement on icy mtn roads |
| 3991 |
negative |
unite this be in ur hemispheres magazine i be open to what will you do to make the flight more pleasant http tcovrqdpqepfw |
| 3992 |
negative |
unite hard to believe since your staff sfo check them under someone by the name of ritacomo who fly to ewr the same day |
| 3993 |
negative |
unite it be late flight i be tire and understandably edgy for try to catch my flight i be not chipper but i def be not rude |
| 3994 |
negative |
unite rude cust ser agents busy chat then yell bc i take pic put me stdby when seat diff agent give me seat min late flightr platinum |
| 3995 |
negative |
unite i be a frequent user congrats you only lose my bag once in years problem it be today and your staff be rude still no bag |
| 3996 |
positive |
unite sivi stewart at lax be fantastic tonight help to find a lose item for us at the airport much thank |
| 3997 |
negative |
unite yes though they have not locate the bag yet it be a lovely flight outside of that |
| 3998 |
positive |
unite get me home amid snow cancel flightlations deliver bag wof hassle plus no wait on phone an upgrade thank you |
| 3999 |
negative |
unite my wife have be on the phone several time for past days with no result |
| 4000 |
negative |
unite so you be say that customer care do not report to anyone their response be humiliate for a company that serve the public |
| 4001 |
negative |
unite unitedairlines so my feedback be for your benefit not for you to correct your atrocious customer service good to know |
| 4002 |
negative |
unite unitedairlines fill out form and never receive response i expect remedy we can travel another airline and cancel flight as members w you |
| 4003 |
negative |
unite ewrlax ua my seatarmrest break discover after takeoff flight fullfa file report who to chat with for partial refund |
| 4004 |
negative |
unite so you tell me to go know what the issue be only for me to go there and find out that you will not fix it |
| 4005 |
negative |
unite so i make it all the way to the airport and they say they will not fix the handle i show you this problem and you say to go |
| 4006 |
neutral |
unite this link in your tweet go to someone be internal email http tcozksxitdn probably one of your rd party it contract |
| 4007 |
negative |
unite then why do you bother respond your customer service be the worst never use you guy again |
| 4008 |
neutral |
unite be flight out of houston |
| 4009 |
negative |
unite free hotel do not make up for such poor customer service and disregard |
| 4010 |
negative |
unite it be mess up to refuse to wait min after unite be at fault for delay but to leave early be absolutely disgust |
| 4011 |
negative |
unite mechanical delay occur in houston earlier today re their flight to ord |
| 4012 |
neutral |
unite ord to roc fam come to see me at sna i be a member so be my dad he use his miles for them |
| 4013 |
positive |
cc dadboner boldflavors unite we be bring bourbon st to ft with bold flavor fresh ingredients and more din options |
| 4014 |
negative |
unite thx for check in never get through via phone on hold over hour how long be too long to wait on hold ugh csfail |
| 4015 |
neutral |
unite be there a referral program for the milageplus explorer card |
| 4016 |
negative |
unite how else would i know it be deny |
| 4017 |
neutral |
unite obviously |
| 4018 |
negative |
unite you allow shady rd party service to sell your ticket and then refuse to help the customer who be leave hold the bag flyunited |
| 4019 |
negative |
unite hours on the phone hang up on all i want be to be on a different flight same day that have an open seat greatservice |
| 4020 |
negative |
unite which now have maintenance issue with an undetermined amount of time until the mechanics even arrive |
| 4021 |
neutral |
unite i send an email describe my experience look forward to a follow up to hopefully make it right |
| 4022 |
positive |
unite be chicago s hometown airline care about your neighbor savethediagonals flyquiet ordnoise |
| 4023 |
negative |
unite annricord the cost of one of the round trip ticket |
| 4024 |
positive |
unite give cyndi troy each a gold star |
| 4025 |
positive |
unite our flight attendant superben be super helpful in find a bag we leave on a flight today excellent customer service name fit |
| 4026 |
neutral |
unite how about change rno den nonstop in may from be to late flight morning or early afternoon |
| 4027 |
neutral |
unite unitedairlines will not wait min for fam w yr old connect flight leave early instead for airport that be plan last stop today |
| 4028 |
negative |
unite i can not go back to the airport i be work and will not have time be you tell me there be seriously no other way |
| 4029 |
neutral |
unite instead of bourbon street how about quiet plan savethediagonals |
| 4030 |
negative |
unite to denver which we be suppose to be board right now but have yet to land |
| 4031 |
negative |
unite i have be do this for years and i have never have this many issue with any other airline |
| 4032 |
negative |
unite haha that be fine still will not fly unite ever again seem like you guy have more problems than anyone else |
| 4033 |
negative |
unite note they be travel w yr old unreal |
| 4034 |
negative |
unite and that plane be stay overnight at the next airport roc you can make up min in air but instead of wait you leave early |
| 4035 |
positive |
unite and they be travel as guests of a mileage plus member use that members miles great customer service |
| 4036 |
negative |
unite mechanical issue cause delay and connect plane at ord only need to wait min for them refuse and leave early instead wtf |
| 4037 |
neutral |
unite captain we apologize for the delay the company be look for an open gate glance starboard side see open gate |
| 4038 |
neutral |
unite reinstate the kosher meals that be drop shortly after the merger |
| 4039 |
negative |
unite i be on one of your between jfk and laxwhen r you upgrade plan plane have no screen lousy seat and that be in unitedfirst |
| 4040 |
neutral |
unite be it possible to upfare to p a segment where i have a gpu waitlisted |
| 4041 |
positive |
unite bring your a game with premium cabin din nice https tcozgoqoxjbqy |
| 4042 |
negative |
unite you already have vomit so you be halfway there |
| 4043 |
negative |
unite be amaze how hard be to talk with customer service |
| 4044 |
negative |
unite fair enough but it stink to be the passenger on the plane that leave the gate then sit on the tarmac for an hour before takeoff |
| 4045 |
negative |
unite they hold the flight for our group of nearly people |
| 4046 |
negative |
unite you guy suck you delay flight but can not hold the connectors minutes worstairlineever |
| 4047 |
neutral |
unite i want a plane dad |
| 4048 |
negative |
unite time for a rant you delay my flight and still forget my luggage then delay on the tarmac moments i love you unite |
| 4049 |
negative |
unite it be an international flight and we do not get our new eta until we be in the air |
| 4050 |
positive |
unite i think she be have a rough moment w a bad passenger from an earlier flight things get considerably better thank |
| 4051 |
negative |
unite thank for the rude customer service and hour delay it really help me time wise for my afternoon meet hello delta |
| 4052 |
negative |
unite useless response i need a function wheelchair not a customer care form to fill out |
| 4053 |
positive |
unite awesome thx and thx for reply so damn fast sure as hell beat s cheeze hold music |
| 4054 |
neutral |
unite what do cabin functionality mean when i be take a customer satisfaction survey |
| 4055 |
negative |
unite cab ride to dfw from love get me my bag reimburse |
| 4056 |
negative |
unite gg unbelievable hypocrisy |
| 4057 |
positive |
unite thank for not get my businessfirst priority tag bag onto my connect flight at ewr despite a hour layover nice job |
| 4058 |
positive |
unite amaze fly over miles on unitedairlines alliance last year still get jilt out of status moneyelsewhere |
| 4059 |
negative |
unite on top of this a csr go ahead and hang up on me after i call unite to discuss this |
| 4060 |
negative |
unite now finally in memphis land minutes ago still no bag pay for a service that just get worse |
| 4061 |
negative |
unite thank for a terrible experience at ewr customers should be treat as a priority not as an inconvenience tryagain |
| 4062 |
neutral |
unite some rd party service know as ezee flight a man who confirm he be bear in india tell me his name be steve wilson |
| 4063 |
negative |
unite the third wheelchair be break http tcotvkpyxqv |
| 4064 |
positive |
unite she meet me from customer service at the arrival of flight ua pvdiad thank you guy have really handle this storm |
| 4065 |
positive |
unite ooh thank |
| 4066 |
negative |
unite my flight be at pm still at the airport gee what service do they care nope delay until |
| 4067 |
negative |
unite very disappoint in cc purchase ticket online w voucher and charge full be not would not hold price after refund unacceptable |
| 4068 |
negative |
unite exactly it state a secure document be a nexus card it do not state a passport must always be also present read it |
| 4069 |
neutral |
unite we be tell by unite to carry overcarry back for the refund |
| 4070 |
neutral |
unite no i have to leave for work would have not be possible so i would love to have this replace now |
| 4071 |
negative |
i feel completely cheat unite i read your commitment to customer service via website and def do not get service suggest there |
| 4072 |
negative |
unite annricord of your agents say we would be refund agents say unite should never have sell us the ticket |
| 4073 |
negative |
unite if your air traffic crew could get their shit together no one would notice the rudeness of the grind staff |
| 4074 |
negative |
unite itproblems with the link thparty |
| 4075 |
negative |
unite i feel very well inform yes the flight be indeed delay thank you http tcofuchzrzjg |
| 4076 |
negative |
unite why do i pay more for coach plus to be tell preboarding that all overhead bin will be full for me |
| 4077 |
negative |
unite can i get some help change a ticket minutes on hold and count |
| 4078 |
positive |
unite thank for all the help totally appreciate it and you make it super easy too |
| 4079 |
negative |
unite be tell by supervisor that unite disconnect their customer support so there be nobody to address it now igiveup |
| 4080 |
negative |
unite your mileageplus signup page be break |
| 4081 |
negative |
unite for wifi just so i can tell my family i be go to be late flight because i have to sit in a ground plane for the past two hours |
| 4082 |
negative |
unite fyi continuous texts and email i be get about the delay while hold captive on the tarmac be not that helpful |
| 4083 |
negative |
unite so not only be you late flight you break my luggage handle you pay for a new one http tconyvvxd |
| 4084 |
negative |
unite no friendly sky from you today hr weather delay in sfo follow by hr mechanical delay while sit on plane nofun |
| 4085 |
negative |
unite once again your customer service rep be rude i ask a question and in turn get attitude jane be no help disgust again |
| 4086 |
negative |
unite can you not see the thread |
| 4087 |
negative |
unite poor old unite never seem to get the response right |
| 4088 |
negative |
unite obviously the staff at ewr unite or otherwise have not see your ads about be friendly and helpful ewr worst airport |
| 4089 |
negative |
unite also why can not i preselect seat on sfo yyz flight i be a canadian flight book problems on http tcoazltjhflv |
| 4090 |
neutral |
unite do forelock guarantee the fare only or fare seat |
| 4091 |
positive |
unite thank |
| 4092 |
negative |
hypocrisy rt unite gg i be sorry we be not able to offer a full refund because the exchange rate be not what you be hop for kp |
| 4093 |
negative |
unite i should not have to spend my own on a hotel because of a weather delay the weather be something completely out of my control |
| 4094 |
negative |
unite eventually you should approach bag like alaskaair they get it |
| 4095 |
negative |
unite what if my nyc flight be delay and i miss my connection to sacramento from chicago |
| 4096 |
negative |
unite say they would give us a refund days late flightr no refund |
| 4097 |
negative |
unite how can you not know the weight of our plane after us sit on the plane for hrs not convince your company be safe for flt |
| 4098 |
negative |
unite we show up to our flight several hours early try to call be on hold min bf call disconnect |
| 4099 |
negative |
unite if your policy change you must advise at the time of purchase same if you choose to vary it by airport we want a full refund |
| 4100 |
negative |
unite want to but you cancel flightled my ticket they be too special i guess even for unite |
| 4101 |
negative |
unite i be for flight book problems without major problems be not bad |
| 4102 |
negative |
unite elingeniero do not check your baggage if you do not have to they will lose it |
| 4103 |
negative |
unite i be hop we do not miss our lax ito connection not look forward to be stick at lax overnight with our team again |
| 4104 |
negative |
unite well perhaps you could highlight where that be state we travel between canada usa on unite with only nexus |
| 4105 |
negative |
unite how can you not know after two hours of us sit on the plane with no bag off load the plan weight |
| 4106 |
negative |
unite you make it hard to fly with you delay over an hour and now the plane be turn around head back to the gate connection |
| 4107 |
negative |
unite serious fire need to happen at hnl they break the wheelchair you loan me after you break mine http tcobtkyrbyj |
| 4108 |
negative |
unite call customer service and of course they just say there be nothing we can do and then offer a transfer and disconnect the line |
| 4109 |
negative |
unite now submit for the third time please check and confirm receipt have take screen shots in case it disappear again thank |
| 4110 |
negative |
unite if our already reschedule flight be cancel flightled be our hotel room pay for |
| 4111 |
negative |
unite classic |
| 4112 |
positive |
unite elizabeth at washington dull just hook me up with a new connect flight at my gate i be super please |
| 4113 |
positive |
unite thank |
| 4114 |
neutral |
unite do the economy plus cabin also qualify as a premium cabin |
| 4115 |
negative |
unite flight ua be sit on tarmac for mins with no report as to why any input |
| 4116 |
negative |
unite a rd party service you use to sell your ticket have rip me off excellent service unite be offer |
| 4117 |
neutral |
unite no thank |
| 4118 |
neutral |
unite yesterday i be sort now |
| 4119 |
negative |
unite thank for that advice so helpful can not believe you guy actually charge people to fly unite |
| 4120 |
negative |
unite if you have have any issue with unite airlines please retweet pay for a full fight ticket and be give a standby instead |
| 4121 |
negative |
unite just try to log in and be tell email log in not currently available |
| 4122 |
negative |
unite gg so why do you cancel flight ticket for thousands of people when you do not like the exchange rate doublestandards |
| 4123 |
neutral |
unite do you have an email address i can write my account to might be less likely to disappear |
| 4124 |
negative |
unite so i waste mins fill in online form you be tell me you do not receive how do i know this will not happen this time |
| 4125 |
neutral |
unite from amsterdam to ewr |
| 4126 |
negative |
unite stick here in iah wait on flight to honolulu for hours due to maintenance issue could we have get a new plane fail |
| 4127 |
negative |
unite unitedappeals gg what kind of hypocrisy be that only cancel flightling ticket with bad exchange rate if in your advantage unite |
| 4128 |
negative |
unite no the entire problem here be that i be never send anything via email and only give a flight book problems number over the phone |
| 4129 |
negative |
unite call that number be useless head to the airport now to pick up my bag this whole situation seem like a real joke |
| 4130 |
negative |
unite they could not get me first class on any of their flight so i just rebooked myself |
| 4131 |
neutral |
unite but the gate agent and club staff get me priority standby for next so might only be minor disaster travelingwithsmallkids |
| 4132 |
negative |
unite i will be sendingposting complete detail of the circumstances surround this matter unite airlines should be ashamed |
| 4133 |
negative |
unite hide city force me into crappy seat even though exit row be available on the first leg your support can not fix |
| 4134 |
positive |
unite jt thank for your help i will complete the form once we be back home |
| 4135 |
negative |
unite miss it incoming on time then sit for then no jetbridge driver miss a min connection from an on time flight |
| 4136 |
neutral |
unite gg ladies and gents unite airlines |
| 4137 |
positive |
unite you might be deal with frustrate passenegers hope you all have a great day thank you very much for an amaze airline |
| 4138 |
neutral |
unite allright last question the power outlets on my flight be available in the premium cabin do that include economy plus cabin |
| 4139 |
neutral |
unite well it be la and then a hr car ride to a dark palm spring technically maybe i will get bump to st class den to phl on friday |
| 4140 |
negative |
unite yes still need assistance i do not have a flight home due to change in flight you make i miss all connections |
| 4141 |
neutral |
unite i believe you have to follow me in order for me send you a dm |
| 4142 |
negative |
unite thank we would like an apology and a full refund please confirm when we will receive |
| 4143 |
neutral |
unite hi can you email me here so i can share the detail thank frank postsecretcom |
| 4144 |
negative |
unite but i get a bad exchange rate so want my money back please can you refund without penalty |
| 4145 |
negative |
unite my flight ua to denver for rmoug have be recheduled time if i be no show you will know why ridiculous |
| 4146 |
negative |
unite you be just use automate responses and do not have the decency to actually carerespond |
| 4147 |
negative |
unite jt the issue be with miss connections early gate close and zero concern from customer service |
| 4148 |
negative |
unite here i be think how i could say so many nice things after get upgrade but then you delay my flight it be ok |
| 4149 |
neutral |
unite can you explain how it reward us elite premiere k members |
| 4150 |
neutral |
unite for our birthdays my fianc i want to travel late flight april you be our fave airline but frontier have this http tcouaywrras |
| 4151 |
neutral |
unite i be resending the confirmation code in a dm |
| 4152 |
negative |
unite i do dm the detail back on when this start with phone number to reach me no reply either online or by phone |
| 4153 |
neutral |
unite airlines ceo jeff smisek disloyal to loyal workers http tcocevypb via huffpostbiz |
| 4154 |
neutral |
unite the guidelines say xx my bag be xx so it be a bite taller than the guidelines be that go to be a problem |
| 4155 |
positive |
unite thank you i wish the lady in little rock have tell me that in the morning when i ask her |
| 4156 |
negative |
unite no claim number have not be back to iad baggage since be there a phone i can call to speak to someone |
| 4157 |
neutral |
unite do you think there will problems at newark nj on saturday due to expect snow |
| 4158 |
neutral |
unite get it i be follow the unite page |
| 4159 |
positive |
unite thank you for the speedy response i figure it may be something of that nature you guy and your fine print haha |
| 4160 |
negative |
unite worst service ever |
| 4161 |
negative |
unite thank for your attention i would actually like to make a specific complaint about customer service at dca what be my best option |
| 4162 |
negative |
unite can not believe unite can not find someone to just simply check a seat back for a miss passport love unite but debate choice |
| 4163 |
negative |
unite i be furious you be firm be a disgrace despite all our efforts you do zero to protect our daughter all alone at night unite |
| 4164 |
positive |
unite holy high speed internet batman speed at unite club at iad be insanely fast thank |
| 4165 |
negative |
unite your website flight book problems experience be an obnoxious upsellladen disaster for anyone with half a brain |
| 4166 |
neutral |
unite mrandyep like weeks after my flight creative |
| 4167 |
negative |
unite flt be have some major delay bc grind crew be so slow the flight crew have be terrific be hours on the grind |
| 4168 |
negative |
unite sorry i hate unite i will not get to see my family until thursday |
| 4169 |
positive |
unite thank for the timely service great staff get my wife and me to and from cancun this past week for our honeymoon |
| 4170 |
positive |
unite do just now thank |
| 4171 |
neutral |
unite currently on standby to lax then it be a hour ride to palm spring long day start at a snowy be in philly |
| 4172 |
negative |
unite your customer service for mileage plus customers be a disgrace i just spend min on the phone to reset a pin number with no luck |
| 4173 |
neutral |
unite no i do not i be only give a flight book problems reference number |
| 4174 |
negative |
unite all these change way to stick it to your premiere k loyal customers why make things harder for those that loyal to you |
| 4175 |
negative |
unite thank for the offer but i finally make it to my destination albeit hours late flight |
| 4176 |
negative |
unite airlines cancel flight oc fll flight today to switch no notice no apology we be do fly unitedairlines |
| 4177 |
neutral |
unite can you send me another confirmation email |
| 4178 |
negative |
unite it would be super if you pay as much attention to actual fliers as you do to credit card holders |
| 4179 |
negative |
unite i travel a lot and i get it you be still my fave but ewr to cleveland w min layover to connect to dc our best option come on |
| 4180 |
negative |
unite pm and my bag still not here not even a courtesy toiletries kit not the flight experience i be expect very disappoint |
| 4181 |
negative |
unite airlines cancel flight oc fll flight today to switch no notice no apology do fly unitedairlines |
| 4182 |
neutral |
unite sorry wrong link for the bag http tcopzalwtrez that be the one i mean |
| 4183 |
negative |
unite flight laxiad back row not clean prior to board how gross be that to find use tissue in your seat please |
| 4184 |
positive |
unite thank you |
| 4185 |
neutral |
unite take a lesson from virginamerica they know how to treat customers |
| 4186 |
negative |
unite plus you horrible seat and poor customer service everywhere i have fly now you take away the mileage programhorrible |
| 4187 |
negative |
unite you would learn if you listen to your customers you do want you want virginamerica ask their customer what they want |
| 4188 |
negative |
unite customer service |
| 4189 |
negative |
unite priceless unite strand my daughter at ofhare unite do zero to keep her safe alone on a plastic chair for h unite air |
| 4190 |
neutral |
unite hi again any update here |
| 4191 |
neutral |
unite could you tell me if this bag would be accept as a personal item can i bring one carryon bag plus this http tcouczplhl |
| 4192 |
negative |
unite which you finally cancel flightled |
| 4193 |
negative |
unite what link those be all the email offer you send me in a year to buytransfer milesthe last just expire http tcozzpsywve |
| 4194 |
negative |
unite thank finally make it miss meet but what can i do now |
| 4195 |
negative |
unite our flight be originally suppose to leave at pm now we will not leave until this be the nd time this have happen |
| 4196 |
negative |
unite supposedly they be out for delivery i will believe it when i see it |
| 4197 |
negative |
unite thank you yes i be hop to speak with someone directly but appreciate the link nonetheless |
| 4198 |
positive |
unite sure do only wait about min yay |
| 4199 |
negative |
unite hi jh my experience with unite have be entirely disgust but yes i would like assistance in get compensate for my bag |
| 4200 |
positive |
unite take this picture on thursday awesome http tcoivgpzsjtkw |
| 4201 |
negative |
unite probably would not be do it have someone return my call or email case number |
| 4202 |
negative |
unite i can not even fit my name on the first two line yes please do pass on feedback this be a big downgrade from previous years |
| 4203 |
positive |
be expire the unite offer to buy or transfer unite mileageplus miles with discount many offer during a year http tcotzimqzlg |
| 4204 |
negative |
unite no it be flight cancel flightlations one due to weather one mechanical pay own hotel bag hold in transfer no vouchercompensation |
| 4205 |
negative |
unite i get email that my reservations get cancel flightled and i will be refund nothing get refund as of yet |
| 4206 |
negative |
unite so what do you offer now that my flight be cancel flight and i be strand away from home and work |
| 4207 |
negative |
unite you be really try me today |
| 4208 |
positive |
unite look like i be settle in to where i be go thx |
| 4209 |
neutral |
unite flt have have two more update in the last minutes |
| 4210 |
negative |
unite no they be to busy take to each other and i need to get to an audition |
| 4211 |
neutral |
unite be never give one |
| 4212 |
negative |
unite quick response offer assistance but lack of follow through not really the service i be expect |
| 4213 |
negative |
unite stick in iad go on hours wait for a ferry flight from nashville that you can not tell when it will arrive ridiculous |
| 4214 |
negative |
unite flt no gate agent no announcements so unprofessional time to go back to delta |
| 4215 |
positive |
unite thank kp please also mention the quiche breakfast and tandoori chicken dinner entrees and accompaniments be truly first class |
| 4216 |
negative |
unite flt departure time have change five time in the last minutes why do not you figure out a solution and announce once |
| 4217 |
negative |
unite bag be still in houston since friday and still have not be reimburse the baggage fee |
| 4218 |
negative |
unite who can tell me where they be |
| 4219 |
negative |
unite flight have already be cancel flightled once be try to get home two days staff be very unhelpful |
| 4220 |
negative |
unite each flight be worse than last flight attendants do not even know whether the plane be equip with power outlets at the seat |
| 4221 |
negative |
unite flight agent now wander off pilot come out look for her go to charge her personal phone which she would be txting on |
| 4222 |
negative |
unite wait for flight to memphis incredibly rude gate agent wait until after departure time to announce delay of rude |
| 4223 |
negative |
unite i do not see how i need to spend an extra bc of ur equipment failure |
| 4224 |
negative |
unite i do not need to make any change i reserve my seat when i buy my ticket and there be an error now there be no comp seat |
| 4225 |
negative |
unite its and no power outlets at the seat on a hour flight to california seriously this be why airlines be fail pathetic |
| 4226 |
negative |
unite thank kp but luckily my transfer have maintenance issue and be still delay so i do not miss my transfer |
| 4227 |
neutral |
unite no not receive any email in either inbox or junkspam |
| 4228 |
negative |
unite could you please send me a phone to the refund department we have submit our claim through email without success |
| 4229 |
negative |
unite i be not this person but i have be sit in denver for three hours and all i want to do be get on a plane please let me go home |
| 4230 |
negative |
unite flight on be delay over three hours because the pilot never show up |
| 4231 |
negative |
unite i just need to get to ric tonight i have be in ewr for hrs now |
| 4232 |
negative |
unite which be why my next flight to miami will be on another airline |
| 4233 |
negative |
unite it be super frustrate that the folks at the unite ticket counter in pittsburg be not honor their own media rate unitedfail |
| 4234 |
negative |
unite minutes after arrival and no bag for most people ua from den to ewr how long should we wait until a ual rep come here |
| 4235 |
neutral |
unite what be the policy behind change passengers seat assignments at the gate |
| 4236 |
negative |
unite with karen and find her unhelpful and rude call unite at the time tell she could board but karen would not accept |
| 4237 |
negative |
unite she have cross prior time with other carriers and no issue karen be rude untrained and unhelpful i also speak |
| 4238 |
negative |
unite nexus confirm that at any cross via air car or boat she can travel with only nexus |
| 4239 |
negative |
unite employee yell at her employee stand with others whisper and point at her from behind counter |
| 4240 |
negative |
unite refuse board with nexus nexus confirm she should not be refuse |
| 4241 |
positive |
unite on a good note the employees i encounter newark be fabulous i be very late flight for my connect flight and they get me on |
| 4242 |
negative |
unite you lose my bag and would not refund my bag fee do that make sense to you and yes i already call cust svc they say no |
| 4243 |
negative |
unite you all try it with this little bitty plane fly out of boston i hate little plan |
| 4244 |
positive |
unite do a good thing hold flight for a few for peep on late flight connect flight we will still make destination on time |
| 4245 |
neutral |
unite q just purchase ticket to hawaii for trip in late flightmarch do this mean we will acquire miles base on price or distance fly |
| 4246 |
positive |
unite stay warm i will be pass through chicago next week |
| 4247 |
negative |
unite the refund request functionality on http tcoimdckodfx be brokeni get a time out error |
| 4248 |
negative |
unite nynjairports only at newark can you land minutes early but lose all that time wait on tarmac for a gate |
| 4249 |
negative |
unite give up on your direct flight from iah to honolulu rd attempt in years rd delay meal voucher wow customer service |
| 4250 |
neutral |
unite just play the most bizarre safety video i have ever see http tcohlmoksxl |
| 4251 |
negative |
unite nearly hours late flightr and still no idea where it be i will never fly unite again if i can help it |
| 4252 |
negative |
unite have wifi break on plane have same outage on on friday how can southwest get it right on every plane but unite can not |
| 4253 |
positive |
unite wifi onboard far superior in price and performance userperceived bandwidth and late flightncy to recent gogo experience |
| 4254 |
negative |
unite second day attempt try to leave iad i be on another plane delay for mechanical issue over an hour delay |
| 4255 |
neutral |
unite be there a direct number to call to request a refund its tell me its not valid as i change the ticket no number on site |
| 4256 |
negative |
unite when be my plane come be delay for almost hours no plane |
| 4257 |
negative |
unite not fast enough no excuse for service between big hubs to have such outdated craft southwest have wifi this be awful |
| 4258 |
positive |
unite thankful for great service in newark seat fix and i be seat with my daughter fab land in fort myers |
| 4259 |
negative |
unite my mother s flight be delay from phlord we be on our way to nrt and the gate refuse to upgrade a platinum blegh |
| 4260 |
negative |
unite be late flight again everyone brave the weather and passengers be wait for a flight crew really |
| 4261 |
negative |
unite miserable trip lose bag sit find mon lose again ship nd day grind tues might have it for return flight home |
| 4262 |
negative |
unite spend the afternoon mia not your fault no lounge very inconvenient |
| 4263 |
negative |
unite costumer service suck wait for a week for a response |
| 4264 |
neutral |
unite be there a way to get a copy of feb s edition of hemisphere magazine with out fly |
| 4265 |
negative |
unite i somehow think i be go to be stick pay for a hotel room in denver without winter clothe on my dime i guess we will see |
| 4266 |
neutral |
unite i normally ask people to put on headphones but not toddlers maybe plan should have a kid section near the back |
| 4267 |
negative |
unite of course i need help i have be dming you ladies and gents all day your only solution be hope for the best and lax |
| 4268 |
neutral |
unite confirmation number njvbp all i need be email confirmation of flight from nyc sfo feb |
| 4269 |
neutral |
unite be change its mileageplus program winners and losers http tcootlzakd airline travel loyalty reward |
| 4270 |
positive |
unite brandi zabsonre in denver deserve a raise for bring delight into a terrible travel situation big up http tcotkaopdtsq |
| 4271 |
neutral |
unite thank you and next flight to durango then drive to farmington new mexico for work but hit the slop in durango |
| 4272 |
negative |
unite i be deny use of a rear face car seat on ua an erj can you confirm the actual policy |
| 4273 |
negative |
unite you better hold my flight to tucson just land in houston after an hour delay for some minor computer problem |
| 4274 |
neutral |
thx stand by unite rajuchinthala i know it be frustrate and i do appreciate your patience while we try to get you on your way jh |
| 4275 |
neutral |
unite roundtrip ticket to nj be dramatically cheaper through virgin pretty pricey via unite can you match them |
| 4276 |
negative |
unite drop off a luggage at iad over months ago for repair from damage have not hear anything about it since when do i get it back |
| 4277 |
neutral |
unite that be what i think thank for the clarification |
| 4278 |
negative |
unite feck guy stop cancel flightling flight from ewr to ric the weather be fine i both locations |
| 4279 |
neutral |
unite ua have be roll out improvements too we think hop they will catch up soon meantime ana be our preference |
| 4280 |
positive |
unite flyanaofficial pleasantly surprise to find ana have make major upgrade on their transpacific route in flight plan and service |
| 4281 |
negative |
unite step cancel flight flight step do not notify customer step charge them for food while they try to survive their wait brilliant |
| 4282 |
neutral |
unite i need my confirmation number can you give it to me |
| 4283 |
negative |
unite besides no small degree of selfinterest we take that route several time a year would hate to be in that situation |
| 4284 |
negative |
unite we rebooked but casleah and i have to split up and take different flight because a pilot run out of hours frustrate |
| 4285 |
positive |
unite no worry about the tweet we all should do what we can to make sure we as in your tag line fly the friendly sky |
| 4286 |
positive |
unite jsumiyasu i be thankful to the unite grind staff who put me in the last seat on the last flight out home late flight be still home |
| 4287 |
positive |
unite i appreciate the follow up |
| 4288 |
negative |
unite that be the gist of what the flight attendant tell her |
| 4289 |
negative |
unite btw be it true you have to remind flight staff after check in even after indicate meal prefer on your reservation |
| 4290 |
negative |
unite what take me aback be the response by the flight attendant who put the responsibility squarely back on passenger s shoulder |
| 4291 |
negative |
unite no but you cld explain how such a disorganize and inefficient company w surly and obviously unhappy employees stay in business |
| 4292 |
negative |
unite sit at airport for hrs still sit at gate sigh |
| 4293 |
neutral |
unite actually we do not consider she might have make a mistake she do not complain beyond that she indicate it on her reservation |
| 4294 |
negative |
unite gold star for unite change my flight miss all connections but can not accommodate me until a much late flightr arrival timenot happy |
| 4295 |
negative |
unite s firstclass cockup http tcoohcfvdhr |
| 4296 |
neutral |
unite all day travel swag ijustwanttosleep |
| 4297 |
positive |
unite thank you for the new club at ofhare very comfortable you make the difficult weather days proficient and enjoyable |
| 4298 |
neutral |
unite fill in the form you send the link to on and then either or |
| 4299 |
negative |
unite do not let me get on the iahhnl direct now weather delay for my sfo leg stop be reactive and be proactive |
| 4300 |
negative |
unite bad coffee but the juice be ok getphilz unite terminal sfo airport http tcosgiqqfvso |
| 4301 |
negative |
unite why be i mot get my refund |
| 4302 |
negative |
unite nothing apparently i have fly w you time in last weeks and of those experience incl today be clusterfucks |
| 4303 |
negative |
unite do not get her name she be not in our group she be sit behind us think it be window seat we only overhear |
| 4304 |
negative |
unite you know what the unite club need power moar power insufficient outlets for the roadwarrior ord |
| 4305 |
negative |
unite thrill to have my carryon check against my will by two nasty gate agents only to see an entire empty bin when i board last |
| 4306 |
negative |
unite what if business as usual mean drop the bully mentality and foster inspiration for a greater business employeerelations |
| 4307 |
negative |
unite ridiculous to fly outdated s anywhere much less btwn iah and sfo no power port no wifi no personal entertainment torture |
| 4308 |
negative |
unite last night we wait forever at the gate because someone from corporate dispatch forget to call the crew unfriendlyskies |
| 4309 |
negative |
unite break entertainment system on my hour nyc flight terrible cabin crew service and online complaint form will not work hopeless |
| 4310 |
neutral |
unite how much do it cost to check in an additional bag travel from newark to glasgow thank you |
| 4311 |
negative |
unite call my work and tell them it be your fault i be late flight |
| 4312 |
positive |
unite new apple crpe amaze live from ua really nice crew too americanair have biscuits ua need them http tcogzgqdtjj |
| 4313 |
neutral |
unite click on the link and get this confuse http tcoxmaqcucwzl |
| 4314 |
negative |
unite be officially the worst most delay and least helpful airline i have ever have the misfortune of fly on |
| 4315 |
negative |
unite i have items of sentimental value that i be heartbroken be miss |
| 4316 |
neutral |
unite even though technically after i land i will be silver |
| 4317 |
negative |
unite still wait for a reply |
| 4318 |
negative |
unite please see a flight attendant for what why be not there enough room for over head bag i carry on to save time |
| 4319 |
negative |
want to get my bag benefit but instead get price on all three ticket when add a card mp visa be only option unite |
| 4320 |
negative |
unite i try dm it would not go thru not sure why |
| 4321 |
negative |
unite link to current status of flightsairports fly bwiewrmco this morning yet can not yet tell what any problems be except see snow |
| 4322 |
negative |
unite i like delay less than you because i be the one on the plane connect me with a voucher |
| 4323 |
negative |
unite and do not hope for me have a nicer flight some other time try to do things right you sell me those ticket with that connetion |
| 4324 |
negative |
unite the we get into the gate at iah on time and have give our seat and close the flight if you know people be arrive have to wait |
| 4325 |
negative |
unite yes we wait in line for almost an hour to do so some passengers just leave not want to wait past be |
| 4326 |
negative |
southwestair still wait just hit one hour |
| 4327 |
negative |
southwestair although i be not happy you cancel flight my flight home tomorrow phx to atl then dca i be happy on how easy it be to rebook |
| 4328 |
negative |
southwestair hello be on hold for extremely long time have confirmation can not get board pass have try numerous time |
| 4329 |
neutral |
southwestair i be teach new travelers how to research budget save for a trip today http tcoqllrep |
| 4330 |
negative |
southwestair very frustrate for the loooooong wait time to speak to a live person can not get board pass for flight tomorrow |
| 4331 |
negative |
southwestair still no update text still no response to email fr sr feel like yr lose customer servicecare |
| 4332 |
negative |
southwestair your agents be the ones who be rude and unhelpful and prompt my initial tweet this be so easy to fix |
| 4333 |
negative |
southwestair my wife have be in group a in prev flight but get bump for some reason alone with two kid at least put her in group a |
| 4334 |
negative |
southwestair my flight be delay hrs i be months pregnant suppose to be care for my mom whose in surgery now very upset |
| 4335 |
positive |
southwestair thank you so much completely make things right |
| 4336 |
positive |
southwestair love them always get the best deal |
| 4337 |
neutral |
southwestair can you follow me so i can send you the info |
| 4338 |
negative |
southwestair be on hold min so far try to book seat for my infant price increase in meantime what do i do |
| 4339 |
neutral |
southwestair once again on glassdoor s best place to work snag overall notsurprising luvthem |
| 4340 |
negative |
southwestair poor performance all around pay for express checkin weeks ago and can not even leverage it bullshit |
| 4341 |
positive |
southwestair thx make it right help meagan fouty brancato fl dfw gate preboard wkids b group a please please |
| 4342 |
neutral |
southwestair can you update me on the emergency land in jacksonville right now parentsonboard |
| 4343 |
neutral |
southwestair i have be on hold for over minutes please help http tcofxbijlxat |
| 4344 |
neutral |
southwestair can you all develop ding for a chromefirefox browser extension that would be swell |
| 4345 |
neutral |
southwestair can take you to midwaychicago march thapril th can not make it then americanair can get you to flyohare year round flypbi |
| 4346 |
negative |
southwestair logically you would think you check all that before you have people board i could have drive home in the time i have be wait |
| 4347 |
positive |
southwestair thank southwest for save our trip my sweetheart be not go to miss see altonbrownlive thank to you all sohappy |
| 4348 |
negative |
southwestair can you have someone call me back i have be on hold two time today for over min and still have not get through |
| 4349 |
neutral |
southwestair do you know that suicide be the second lead because of death among teens |
| 4350 |
positive |
southwestair never mind i move my flight to tomorrow thank for the help |
| 4351 |
neutral |
southwestair she need a wheelchair at the gate for sure what options do she have |
| 4352 |
positive |
southwestair i manage to get sort out over the phone good luck deal with the snow in texas |
| 4353 |
negative |
southwestair have ground flight bc of equipment problems be rude to my wife travel alone wour young kid never again |
| 4354 |
neutral |
southwestair do you promise to not unfollow me |
| 4355 |
neutral |
southwestair just dmed you my confirmation number |
| 4356 |
negative |
southwestair oh look you just delay our flight an additional half hour now arrive at officially five hours after plan |
| 4357 |
positive |
southwestair weather bc of system outage hopefully everything go smoothly now thank you for follow up |
| 4358 |
negative |
southwestair belt issue be a rough day for them worst part be travel with month old and have to wait outside in degree |
| 4359 |
neutral |
southwestair oh be it only in atlanta |
| 4360 |
negative |
southwestair they be move to the pm flight main concern now be luggage arrive with them they be tell that sw be have |
| 4361 |
positive |
southwestair i use to always fly southwest |
| 4362 |
negative |
southwestair get my bag hours late flightr and an offer of to go pick them up taxi cost one way spend for the inconvenience |
| 4363 |
negative |
southwestair thx but i will be expect a credit for this leg |
| 4364 |
neutral |
southwestair sure please follow me so i can do so |
| 4365 |
negative |
southwestair appreciate you all get the gate issue figure grr plenty open gate yet we sit and wait on tarmac |
| 4366 |
neutral |
southwestair send |
| 4367 |
negative |
southwestair minutes on hold wait be ridiculous |
| 4368 |
negative |
southwestair have you see any of the message the past hour |
| 4369 |
neutral |
southwestair i be follow now |
| 4370 |
positive |
southwestair thank you for your awesome flight sweetheart get screw on flyfrontier manage to scramble and get a sw plane today |
| 4371 |
positive |
southwestair thank so much |
| 4372 |
positive |
southwestair roundtrip ticket just arrive for our auction at the postmasters invitational thank southwest http tcomrfbjtepef |
| 4373 |
negative |
southwestair go to purchase a flight that i begin process not even minutes earlier and the point have go up any help |
| 4374 |
negative |
southwestair i be so upset that my luggage be damage and the rude employee at the laguardia airport do not help |
| 4375 |
positive |
southwestair tv stream mean i get to spend my flight watch and women s world cup finals throwback bestflightever |
| 4376 |
neutral |
southwestair what be the status of the bag check area at ffl |
| 4377 |
positive |
southwestair heavenlychc i would at least enjoy a free cocktail or two |
| 4378 |
positive |
southwestair i agree rt news one airline be the flyaway favorite at dia newsbusiness http tcoowlainimy |
| 4379 |
negative |
southwestair its flight of that matter to you all hell next we all will not get our luggage properly transfer facepalm smh |
| 4380 |
negative |
southwestair your phone service suck |
| 4381 |
neutral |
southwestair my flight at bwi be delay and i will miss my flight in denver be there a way to find out if they will hold the plane |
| 4382 |
positive |
southwestair airport snow removal method keep up the good work folks this be where cessna s become s http tcopofsxojsy |
| 4383 |
negative |
southwestair be people in an exit row still suppose to give their verbal approvals i be never ask on the flight i be on |
| 4384 |
negative |
southwestair and now our arrival be delay nearly hours yeah an entire day in an airport be not my idea of a stress less vacation fail |
| 4385 |
negative |
southwestair oh and now your company have cause us to lose an entire day of our vacation in cancun de board wait for another plane |
| 4386 |
negative |
southwestair try to change my reservation be on hold for minutes and can not do it onlinewas direct to call help |
| 4387 |
negative |
southwestair my first call get drop wait mins for the second but run out of time will try again late flightr no way to do this online |
| 4388 |
negative |
southwestair yo i be try to make a change to a reservation but whenever i select the flight it say unable to price please help |
| 4389 |
negative |
southwestair great now we be all de board perfectly plane be shoot fml plan be screw thank for nothing southwestair |
| 4390 |
neutral |
southwestair teyana taylor perform medusafridays free till http tcoqwfmoqdql http tcokbbbfxmk themenofbusiness |
| 4391 |
negative |
southwestair have to let us off the plane bc the toilets do even work there go my family vacay to playa del carmen mexico neveragain |
| 4392 |
negative |
southwestair thank for the apology unfortunately i have have one too many bad experience and will no longer be fly with southwest |
| 4393 |
negative |
southwestair i be tell by customer service that only customer relations can extend the expiration date of my unused travel fund |
| 4394 |
negative |
southwestair smile over two hours now ugh we should all get vouchers this be inexcusable esp after a pre flight check that be ok |
| 4395 |
neutral |
southwestair i have a flight out of birmingham tomorrow night can i reschedule it for an earlier flight because of the expect snow |
| 4396 |
neutral |
you have to follow me back so that i can dm southwestair |
| 4397 |
negative |
southwestair horrible experience passenger of size be in my seat offer voucher for this by christine c http tcoxzrkwvq |
| 4398 |
neutral |
southwestair rd time fly southwest in two years have another trip back to mx on october |
| 4399 |
negative |
southwestair yes very much so i be look forward to use your airlines for future flight but never again |
| 4400 |
negative |
southwestair need to learn how to treat people with respect and just a little dignity fail |
| 4401 |
negative |
southwestair redeempoints package magically go by time we finally get through felt like baitandswitch |
| 4402 |
neutral |
southwestair do |
| 4403 |
negative |
southwestair i think i get a faster response on twitter than i do when i call what be up with that |
| 4404 |
neutral |
southwestair any idea when the winter advisory will be post for atl for tomorrow i would rather get to phl tonight |
| 4405 |
negative |
southwestair then have to watch the staff check off each passenger on the list twice because the first time they forget look at ids brutal |
| 4406 |
negative |
southwestair be on flight from chibuf last night almost hour delay cuz someone get on the plane without a pass sound safe |
| 4407 |
positive |
southwestair thx for your quick response and action bf will make good use of the voucher satisfy happycustomer |
| 4408 |
negative |
southwestair nothing you can do to help us restore some barelyexpired rapidrewards point |
| 4409 |
negative |
southwestair rapid reward program sell me short lasttweetaboutthis but still disappoint |
| 4410 |
negative |
southwestair freeze in the plane |
| 4411 |
negative |
southwestair where your airline people screw up our board pass on the way back from puerto vallarta this be horrible and we be |
| 4412 |
negative |
southwestair from groupa to group c we have never get to sit next to each other on any south west flight not even on our honey moon |
| 4413 |
negative |
southwestair flight to atlanta get cancel flightled and then have to re schedule on the phone for over hours with a rep this bump us |
| 4414 |
negative |
southwestair due to an apparent water issue that check out fine during the check my husband and i already have to deal with our first |
| 4415 |
negative |
southwestair you have a lot of piss off hungry tire people stick at midway over hours after schedule departure this be inexcusable |
| 4416 |
negative |
southwestair do you know that your lose baggage portal http tcohuclxluvh do not work on mobile it be a http tcoozrqpcr |
| 4417 |
negative |
southwestair if you be go to charge for wifi do us all a solid and make sure it do not take the length of the flight to open a page |
| 4418 |
negative |
southwestair your website have now revert my st flight to only a minute delay but it be change so be that reliable information |
| 4419 |
negative |
southwestair swa help the hotel industry i always book flight a day before i need to be somewhere as swa consistent cancel flightsdelays |
| 4420 |
negative |
southwestair unfortunately once the call be answer service be horrid swa be the rolemodel of finger point excuse disappoint |
| 4421 |
neutral |
southwestair barzegar charge tourists euros a night for their stay in the tent village he run http tcoigsvzvrbbn |
| 4422 |
neutral |
southwestair can you please make sense of the companion promo how to we set it up |
| 4423 |
neutral |
southwestair unfortunately i do not even have that my phone die before of have a chance to grab it it be from oma to san from |
| 4424 |
neutral |
southwestair live in atlanta but can not enroll in your atlanta companion promotion error every time can you help also send email thank |
| 4425 |
negative |
southwestair frustrate indeed especially when no one know what the issue be |
| 4426 |
negative |
southwestair on hold with customer service you may be quicker i rebooked trip for a lower fare where do the difference in go |
| 4427 |
neutral |
southwestair that be chantilly paris france |
| 4428 |
negative |
southwestair and thx for not respond |
| 4429 |
negative |
southwestair i book a flight on my phone and then never get a confirmation email how would i go about get that |
| 4430 |
negative |
southwestair suppose to take off almost hours ago vacationfail frozenwater gettingimpatient theycouldatleastofferfreebooze |
| 4431 |
negative |
southwestair how come i be not get my point after i buy from the rapid reward shop site |
| 4432 |
neutral |
southwestair hey i be fly from tampa to denver today and i want to know if there will be tv s in the seat like jetblue |
| 4433 |
neutral |
southwestair and carol thrower be passengers fort lauderdale airport |
| 4434 |
negative |
southwestair mins and no answer my wife and baby need to get on that flight she arrive hrs prior please help venetia crook |
| 4435 |
negative |
southwestair my wife and month old might miss flight and next direct be pm mother in law be on hold with customer support for |
| 4436 |
negative |
southwestair flight fll to atl my wife travel with infant line to check baggage people long due to your computer system crash |
| 4437 |
positive |
southwestair thank send a dm to you let me know if oyu need any additional information |
| 4438 |
negative |
southwestair hey friends when i phone the alist number your ivr hang up on me multiple time not sure how to proceed |
| 4439 |
positive |
southwestair strive to be customer centric in everything they do communications advertise customer journey etc anamarketers |
| 4440 |
negative |
southwestair la always have traffic but this be insane i can not be the only one with this issue on flight |
| 4441 |
negative |
southwestair insane traffic in la try to call you all to re schedule flight but be on phone for minutes and nothing |
| 4442 |
neutral |
southwestair airline trouble not get satisfactory customer service contact http tcoaqjnhwnac we negotiate resolutions for you |
| 4443 |
neutral |
southwestair hey southwest help me find a flight from nashville washington dc or raleigh for under on march please |
| 4444 |
negative |
southwestair why can we no longer change trip with a companion online be do it for years now get message can not be do online |
| 4445 |
negative |
southwestair add rr number to a marriott stay be too hard will not take rr number at checkinout and marriott phone cs not helpful |
| 4446 |
negative |
southwestair nor spiritairlines fly to toronto you be kill me smalls |
| 4447 |
neutral |
southwestair thank you |
| 4448 |
neutral |
southwestair traditionally use sledge hammer low take share from drive now scalpel approach through data science anamarketers |
| 4449 |
positive |
southwestair customer centricity be know people anamarketers |
| 4450 |
negative |
southwestair i have use you guy for most my travel but this last experience i will never use southwest again worstcustomerservice |
| 4451 |
neutral |
southwestair be america s largest airline by passengers carry wonder if this be bc they have a customer service bible anamarketers |
| 4452 |
negative |
southwestair vipliveinthevieyard first time we try to redeem pts for anything it really do not go well disappoint |
| 4453 |
positive |
southwestair ok thank you i hope so too |
| 4454 |
negative |
southwestair be there a way to receive a refund on a trip that be cancel flight online instead of call your phone line be super busy |
| 4455 |
positive |
southwestair intuit jhamilton moms career day trip to la intuitlife leanin http tcoqjbcvjzq southwestairlines |
| 4456 |
neutral |
southwestair be there a resource to check delayscancelled flightlations out of love field fly out tomorrow be and stress about weather |
| 4457 |
negative |
southwestair switch plan due to mechanical problems how do reboarding work be a now at end of long line stick in middle |
| 4458 |
negative |
southwestair why when i book via phone after call the a list prefer do not my kta get add to the ticket must i use web |
| 4459 |
negative |
southwestair try for vip live in the vineyard but yr site go down by the time i get in redeem pts those package go |
| 4460 |
neutral |
southwestair an oscarworthy entrance into la http tcotmthvfdc |
| 4461 |
positive |
southwestair be the best airline hand down amaze customer service bag free and affordable flight happycamper |
| 4462 |
positive |
southwestair thank to ellamae at las counter for go above and beyond to help us get back to abq after our flight be cancel flightled |
| 4463 |
neutral |
southwestair phlairport will flight that arrive at e be a penguin plane |
| 4464 |
positive |
southwestair thank you for take good care of people with als http tcomyywafkfi kevinswan alstdi alifestory |
| 4465 |
positive |
southwestair have the smoooothest flight attendants southwestsmoothie http tcovrklai |
| 4466 |
negative |
southwestair why be southwest only airline to cancel flight all flight from charleston be pm flight cancel flightation really weather relate flightd |
| 4467 |
neutral |
southwestair stepup makeitright re you best or just money hungry wewillsee |
| 4468 |
negative |
southwestair thank for the text but not exactly timely data throughout issue today maybe http tcoaaumkazy |
| 4469 |
negative |
southwestair i call the and the rep there be pleasant but less than helpful tell me i be sol train them for consistent cx |
| 4470 |
negative |
southwestair year customer but i be and those lose or inch really hurt every time the person in front shift he rap my knees |
| 4471 |
neutral |
southwestair be only less than pts but it help have partnerrewards incoming but not fast enough to keep pts from expire |
| 4472 |
neutral |
southwestair wife s rr pts expire a few days ago be plan on flight book problems trip today anything you can do for us on a tight budget |
| 4473 |
negative |
southwestair would be great if i atleast be next to my husband who be fly in the same reservation |
| 4474 |
negative |
southwestair why be customer relations still not open in texas |
| 4475 |
positive |
southwestair thank you for the tip |
| 4476 |
negative |
southwestair i hate evolve seat knees in the seat pocket http tcofornpfky |
| 4477 |
positive |
southwestair thank to your team for deal with flight to houston |
| 4478 |
positive |
southwestair bump me to preboard on both flight because i be fat whatever the reason thank |
| 4479 |
negative |
southwestair i heart southwest but those commercials aim to satisfy a nanosmattering of travelers to few destinations |
| 4480 |
neutral |
southwestair i urgently need two receipt send but cs be close can you help |
| 4481 |
neutral |
southwestair send |
| 4482 |
negative |
southwestair any etd for swa from phl appear delay but no info available at gate |
| 4483 |
negative |
southwestair can you tell me why you cancel flightled the flight vs delay |
| 4484 |
negative |
southwestair my bday be yesterday and my girl give birth to my first bear and i could not get a courtesy flight change from lynn thank |
| 4485 |
neutral |
cb how do you know southwestair |
| 4486 |
negative |
southwestair no need i know the status you cancel flightled instead of delay the flight |
| 4487 |
negative |
southwestair weather where and at what time cancel flight no i can not because meet be today |
| 4488 |
neutral |
southwestair the flight be not that empty be this rude or not http tcorlpjchb |
| 4489 |
positive |
southwestair we leave ipad in a seat pocket file lose item report receive it exactly week late flightr be that a record unbelievable |
| 4490 |
negative |
southwestair when and why be flight from msp cancel flight this be |
| 4491 |
negative |
southwestair i love you all but please stop overheat your plan second flight in a row that feel like a sauna |
| 4492 |
neutral |
southwestair i be not the one travel i be ask for my sister who be wait on my nephew in midland flight eventually land |
| 4493 |
positive |
southwestair can anyone help me upgrade to buisness select can not seem to get hail of the right area at all i know you guy be good |
| 4494 |
negative |
southwestair i have ask lindsey to call me instead of dm like a schoolgirl but so far no call get tire of type little note |
| 4495 |
negative |
southwestair give us some more clever advertise about bagsflyfree be that because badpolicy allow you to cheatcustomers |
| 4496 |
negative |
southwestair it be just the principle it be hard to get mug not be upset you take my money do not give me anything wrongiswrong |
| 4497 |
negative |
southwestair customer service you should not use those word waste my time and take my money badbussiness theft http tcozaqltf |
| 4498 |
negative |
southwestair three hour flight to orlando and no wifi uncool firstworldproblems |
| 4499 |
positive |
southwestair love the new plan and the light only wish windows be larger http tcohujcjg |
| 4500 |
negative |
southwestair i would like to ask that his bag be pick up at pit take to his hotel by the airport will someone contact me |
| 4501 |
negative |
southwestair customer service at fll bwi and pit have be terribleno one know where his bag arehis be on a job with no clothe gear |
| 4502 |
negative |
southwestair after multiple attempt i be finally able to submit them late flight last night |
| 4503 |
negative |
southwestair up at be and arrive to find it already cancel flight no options so miss my meet you might know but do not show it |
| 4504 |
neutral |
southwestair it be a new day and a new chance for you to do the right thing it be never too late flight to be honest |
| 4505 |
negative |
southwestair darn i buy it on the wrong device no way to switch i be sure |
| 4506 |
neutral |
southwestair quick question i buy wifi for my phone do i have to buy it again on my tablet i have hours leave on my trip |
| 4507 |
positive |
southwestair cool shoot of the moon and one of your fleet http tcoklbaimes |
| 4508 |
neutral |
southwestair hello swa who be your poc for partnerships with nonprofit organizations in bwi area |
| 4509 |
negative |
southwestair hey remember that time you lose my husband bag i do filmjobnoequipment nowarmclothes |
| 4510 |
positive |
southwestair look forward to fly once again with swa on friday the love airline dtw mdw tus |
| 4511 |
positive |
southwestair i love this airline so much thank so much the service be great the snack be amaze everything be outstanding thank |
| 4512 |
negative |
southwestair you need to redeem yourself i lose respect for you tonight lostbags filmjobnoequipment |
| 4513 |
negative |
southwestair way to fuck up and lose cistudios bag my husband have no warm clothe and no equipment youdidit notcool |
| 4514 |
neutral |
southwestair you should have assign seat because now my cousin i probably can not sit together on our flight tomorrow thank |
| 4515 |
negative |
southwestair wifi stay connect about the lifetime of a higgs boson |
| 4516 |
neutral |
southwestair forget wed fair how about discount for nonprofits we donate part of our worth every single day |
| 4517 |
negative |
southwestair when will your phone agents be able to give the correct departure time for cun when can we checkin online for international |
| 4518 |
negative |
southwestair make me miss thebachelor right now wah |
| 4519 |
neutral |
southwestair please lower my plane flight by like buck thank floridavacation |
| 4520 |
positive |
southwestair have a great flight to and from cabo last week with my family smoothflight frequentflyer |
| 4521 |
negative |
southwestair we can let bag flutter because we charge travelers that have to change date fullprice and we do not let them travel |
| 4522 |
positive |
southwestair on that late flightst ad make me happy to be fly you in a few days bethonors |
| 4523 |
positive |
southwestair the fact that you see black history month months a year be honorable we will be an economic base for corp like you in future |
| 4524 |
neutral |
southwestair should offer cdn border towns incentive to fly since exchange rat be hurt customerappreciation gaincustomers keepem |
| 4525 |
positive |
southwestair what an awesome flight dallas ny virgin america refuse bc of my child s peanut allergy but you guy do not thank |
| 4526 |
negative |
southwestair will not let me send a dm because they do not follow me lovedflyingwiththem notanymore wrong badpolicy |
| 4527 |
neutral |
southwestair reference |
| 4528 |
negative |
southwestair your welcome it be the thoughts of nearly the entire plane |
| 4529 |
neutral |
southwestair do you know the reason flight from dallas to midland be divert to lubbock be suppose to be direct to midland |
| 4530 |
positive |
southwestair in flight wifi tmobile wifi call make for the best combination who do not love texting feet in the air d |
| 4531 |
negative |
southwestair have become like every other airline crook i can not believe they be take over shouldwearmasks shock |
| 4532 |
negative |
southwestair here be my conf fneqm my flight be delay for hours while my friend wait for me on her bday please follow up |
| 4533 |
negative |
southwestair twitter cust svc rule do not say if we fell short i just tell you you do if you can not solve problem do not say anything at all |
| 4534 |
negative |
southwestair disappoint in the service i have receive check in online check my my flight status online check in at the airport |
| 4535 |
positive |
southwestair great day in the air http tcoynczutzz |
| 4536 |
positive |
southwestair thank |
| 4537 |
positive |
southwestair thank for two smooth safe and fast flight boston houston luvswa http tcoelhxuvuj |
| 4538 |
positive |
southwestair i really love your customer service lou ann in phx rock thank sw be ourguest |
| 4539 |
neutral |
see you in atl southwestair congrats to our destinationdragons winners ready atlanta http tcoaygidcfa http tcoycvsiod |
| 4540 |
neutral |
southwestair if i be enrol in the atl companion pass offer and book flight already before may when can i start use the pass |
| 4541 |
negative |
southwestair very disappoint in your customer service right now definitely not feel the love what be worse nd time this winter |
| 4542 |
neutral |
southwestair will do if you follow back i can dm that info |
| 4543 |
positive |
southwestair katie gate c denver international fantastic customer service help me and new flyers thx for amaze staff |
| 4544 |
negative |
southwestair kudos to bag handler at dtw gate at pm run to keep bag from hit grind in degree temp http tcotxutsfkj |
| 4545 |
positive |
southwestair crew on flight be awesome tell them i send this tweet and maybe they will give me free wifi canthurtasking |
| 4546 |
positive |
southwestair thankyou |
| 4547 |
neutral |
southwestair how much be ur wifi fam |
| 4548 |
neutral |
southwestair imaginedragons i try it be okay |
| 4549 |
positive |
southwestair happy to enter your sweepstakes again nutsaboutsouthwest |
| 4550 |
positive |
southwestair thank for the great customer service today |
| 4551 |
neutral |
southwestair be the vinyl part of the prize too |
| 4552 |
positive |
southwestair beyond ready |
| 4553 |
negative |
southwestair when i call i be tell my bag have make it to phl but still have not be deliver or any call from the delivery service |
| 4554 |
neutral |
southwestair look like brood sky out of ont this even http tcoxblwgwa |
| 4555 |
neutral |
southwestair no monkey business we love swa mdwmci homeandreadyfornexttrip http tcoxjvunzz |
| 4556 |
positive |
southwestair be my favorite airlines i have never have issue with them plus there crew be entertain |
| 4557 |
negative |
southwestair should be a way to give voice to customers who pay for service that be not satisfactorily deliver justsayin |
| 4558 |
positive |
southwestair your flight attendants be really funny the sass be give me life |
| 4559 |
negative |
southwestair i be genuinely surprise you all do not upgrade people when you cancel flight their flight or at least put them in a comparable spot |
| 4560 |
positive |
southwestair follow thank you |
| 4561 |
negative |
southwestair would someone please dm me the customer relations number the website have only customer service |
| 4562 |
negative |
southwestair this be the second time in a row i have not receive text update about flight time change do not offer if you will not use it |
| 4563 |
negative |
southwestair you cancel flightled my flight and now i be in the back of the queue and you want to charge me for business class stay classy |
| 4564 |
negative |
southwestair hope your flyers get a credit of some sort for all the delay and cancel flightlations shittydeal notimpressed |
| 4565 |
negative |
southwestair taylorlumsden taylor you get to love swa responsiveness at the very least huh |
| 4566 |
positive |
southwestair it be all good thank |
| 4567 |
positive |
southwestair thank you |
| 4568 |
negative |
southwestair now you love me after take my money and only take me halfway home sorry too late flight |
| 4569 |
negative |
southwestair oh ok all good look forward to escape the cold for a bite thank |
| 4570 |
negative |
southwestair wifi be so slow what be the point have one if can not get on the internet ugh |
| 4571 |
neutral |
southwestair i have a few question about fly with my maltese puppy can you dm me |
| 4572 |
neutral |
southwestair any word when the customer relations department will open back up |
| 4573 |
neutral |
southwestair can you tell me if flight from mdwfll tomorrow be at full capacity i be hop for a little bite of extra room |
| 4574 |
neutral |
southwestair just leave there friday |
| 4575 |
positive |
southwestair oh no worry just have never see that before until today i meanit be a great card |
| 4576 |
positive |
southwestair thank you thank you thank you my last attempt to win destinationdragons ticket be a success i could not be happier |
| 4577 |
positive |
southwestair flight phx to lax wheel stop glad to be home thank to the professionals both up front and in the cabin |
| 4578 |
positive |
southwestair eye next step for improve inflight wifi runway girl http tcohhtoz |
| 4579 |
neutral |
southwestair could you maybe hook fuyukaidesuyo with some imagine dragon ticket tonight she be a hugeeeee fan would really love to go |
| 4580 |
negative |
southwestair have not evennotified us that theflight isdelayed via emailtextphone callif we wererunning late flight i would be piss unreliable |
| 4581 |
negative |
southwestair can tweet through the weekend bad weather but close down customer relations center to process refund for cancel flight flight |
| 4582 |
negative |
southwestair stop cancel flight my flight i have us history test to take and chemistry things to learn do you not understand |
| 4583 |
positive |
southwestair mdw san flt attendant melissa be awesome fast smile great after weather cancel flight day b it be welcome |
| 4584 |
negative |
southwestair be all up and down the area where the pic be take and do not see any albums |
| 4585 |
neutral |
southwestair i enjoy a call from my good friend he be flight book problems his flight elsewhere as i tweet one at a time i will tell as many as i can |
| 4586 |
positive |
southwestair thank you great customer service so far accidents happen i understand hopefully everything work out |
| 4587 |
negative |
southwestair my question be this what be up with the crazy board procedure do the confusion prevent fistfight over the good seat |
| 4588 |
neutral |
southwestair open online applications for fall intern position throughout the company apply via https tcogmlotimh |
| 4589 |
neutral |
southwestair honesty should always be the policy |
| 4590 |
positive |
southwestair thank for the quick response should i call daily it wait the days |
| 4591 |
neutral |
southwestair i know i be correct http tcoeueyxawcv |
| 4592 |
neutral |
southwestair briughy me to comclassic aif so much more with the agcommunity |
| 4593 |
neutral |
southwestair any deal to orlando in aprilmay |
| 4594 |
neutral |
southwestair magazine feature desk plant increase productivity by luvswa healthbenefitsofplants garden http tcobvfaxdubaq |
| 4595 |
neutral |
southwestair new market song https tcoflfulcbq let us know what you think http tcoiqnvyfpgp |
| 4596 |
negative |
southwestair prove it cuz the southwest people here do not even know why it be behind schedule |
| 4597 |
positive |
southwestair see your workers time in and time out go above and beyond be why i love fly with you guy thank you |
| 4598 |
negative |
southwestair you be bae until you lose both of my bag and have no clue where they be or what happen to them for hours |
| 4599 |
negative |
southwestair prove it |
| 4600 |
positive |
southwestair travel agent darrel here at love field host a paper airplane contest to entertain all the children be so awesome to see |
| 4601 |
positive |
southwestair big kudos to your staff today at dallas love field for lift everyone be spirit today with all the delay and cancel flightlations |
| 4602 |
positive |
southwestair it be not fun have a delay from nashville to las vegas but the crew at the gate c desk have be awesome patience luvswa |
| 4603 |
negative |
southwestair think that a voucher make up for spend hrs on a plane and land at the same airport we take off from really |
| 4604 |
positive |
never get to the strip that fast before stoke for special imaginedragons show tonight thx again southwestair http tcotopqmvqnjp |
| 4605 |
negative |
southwestair the problem be apologies do not help result matter and it be prove impossible to find anyone who be interest in that |
| 4606 |
neutral |
southwestair no fare give out clue in route now |
| 4607 |
positive |
southwestair tell my fam in vegas now |
| 4608 |
neutral |
southwestair how many ticket be leave |
| 4609 |
positive |
southwestair thank you |
| 4610 |
negative |
southwestair be new mkt strategy to be average like all the rest whathappend rr point devalue again http tcomdbdyomrs |
| 4611 |
negative |
southwestair do these scavenger hunt locations have anything in common because i be play detective try to figure out the one for atl |
| 4612 |
neutral |
southwestair why do you have to be |
| 4613 |
negative |
southwestair ruin my sunday hours of delay out of dia now my bag be at the wrong airport to deliver them insult to injury |
| 4614 |
positive |
southwestair what can we do to bring you back to jackson ms we miss you terribly around here these other airlines be horrible |
| 4615 |
neutral |
southwestair any idea why tsa precheck be not show for my next flight tomorrow the number be in my profile |
| 4616 |
positive |
southwestair hours and degree difference yes please mht to mco sadie http tcomrawqdwd |
| 4617 |
negative |
southwestair send look for that functionality in your app though should be a one click action |
| 4618 |
neutral |
southwestair still there i be post up in downtown wait for you all on my way |
| 4619 |
negative |
southwestair like kelsey say really bad spot for locals do you know how long it take to find park then walk over to the bellagio |
| 4620 |
neutral |
southwestair be people there |
| 4621 |
positive |
southwestair look like bellagio to me good luck people see you at the show at vinyl |
| 4622 |
neutral |
southwestair congrats to these fan who be see destinationdragons in la slc you be next http tcoyccitaeps thank again sw |
| 4623 |
positive |
southwestair can a pair of ticket wait for me after my sport practice i live here and definitely know where that be imaginedragons |
| 4624 |
positive |
southwestair love southwest you guy have be good to me http tcoxtdydbh |
| 4625 |
negative |
southwestair how about destinationdragon tix for tonite for the inconvenience since i be not there to play scavenger hunt |
| 4626 |
neutral |
southwestair dang if only practice be an hour late flightr today |
| 4627 |
neutral |
southwestair that be suppose to say boo not book booo |
| 4628 |
neutral |
southwestair vegas i be there days ago miss the warm weather |
| 4629 |
positive |
southwestair your crew on be do a great job of keep everyone inform during the delay givethemraises |
| 4630 |
negative |
southwestair right we be delay so i be crabby also why do you allow one family member to purchase earlybird check in and hold row |
| 4631 |
positive |
southwestair really easy for locals to get down to the strip book |
| 4632 |
neutral |
southwestair grrrrrr i need a flight there first maybe for my bday next month |
| 4633 |
positive |
southwestair love your new love television commercials travel on your airline last year return trip from nyc feltthelove |
| 4634 |
neutral |
southwestair be it possible to add travel arrange by my employer to my upcoming travel i can retrieve a reservation but that be it |
| 4635 |
neutral |
southwestair i send a email to customer relations and i will be call tomorrow |
| 4636 |
neutral |
southwestair how do get priority seat after you already pay for the flight |
| 4637 |
negative |
southwestair people pre board only need a wheel chair off the plane be not the case board |
| 4638 |
neutral |
southwestair be it possible to add companion to only the nd leg of a trip |
| 4639 |
positive |
southwestair best airline |
| 4640 |
positive |
southwestair netneutrality nice to see you prioritize internet traffic to your own stream service over other web sit |
| 4641 |
negative |
southwestair poor customer service display over the weekend during the storm i be stick on the tarmac for hours with no answer |
| 4642 |
neutral |
southwestair northern california coast http tconmvnnfkb |
| 4643 |
neutral |
southwestair hi guy do you have a general enquire email address please thank david |
| 4644 |
neutral |
southwestair watch plan do their thing https tcoiitojhuikh |
| 4645 |
positive |
southwestair thank for get us to paradise safely http tcokdzqczlpyr |
| 4646 |
negative |
southwestair feel very frustrate that i buy wifi onboard and can not load an email |
| 4647 |
neutral |
southwestair continue to prove to be the best airlines |
| 4648 |
positive |
southwestair just go ahead and start the scavenger hunt after pm today when work be over destinationdragons |
| 4649 |
negative |
southwestair why do you let one person board with early bird and save seat for entire party notcool flight |
| 4650 |
neutral |
southwestair thank |
| 4651 |
positive |
southwestair awesome staff at the check in desk they have a paper airplane race for a sw gift card to keep ppl entertain during delay |
| 4652 |
negative |
southwestair but when do i get my gin tonic |
| 4653 |
negative |
southwestair be this a sick joke toyingwithouremotions |
| 4654 |
negative |
southwestair please explain to me why every other flight to dallas be go out today except the pm |
| 4655 |
negative |
southwestair will continue to be my airline of choice unite most frustrate travel day i have experience delay and gate change |
| 4656 |
positive |
southwestair just get a call apologize personally for the long wait last week try to rebook flight class act i appreciate that |
| 4657 |
negative |
southwestair foxnews serious potential for a want to get away commercial out of this debacle but for real you should fire kristicapel |
| 4658 |
negative |
southwestair i appreciate the response but the constant change of the flight time be frustrate to say the least toughtomakeplans |
| 4659 |
negative |
southwestair how long do we have to be delay after board before we get a free drink gettingthirsty |
| 4660 |
neutral |
southwestair do sorry i think i be already |
| 4661 |
negative |
southwestair i can do not it seem fair that if our bag need to fit under our seat we should need to fit in them |
| 4662 |
positive |
southwestair your terry be our hero get my husband back thru security to retrieve cellphone leave on plane in austin terry you rock |
| 4663 |
negative |
southwestair just want change an anytime flight leave at phone hold mins phone answer she say sorry no dice |
| 4664 |
negative |
southwestair be not too sincere when you cancel flight my flight and make me drive hours to get home |
| 4665 |
positive |
southwestair your terry be our hero get my husband back thru security to retrieve cellphone leave on plane in austin terry you rock |
| 4666 |
positive |
southwestair your terry be our hero get my husband back thru security to retrieve his cellphone in austin terry you rock |
| 4667 |
positive |
southwestair thank you guy be the best |
| 4668 |
positive |
southwestair i will stick with fly for free any where that southwest go my son work for this wonderful company and moms fly free |
| 4669 |
neutral |
southwestair if only you could control the weather in las vegas |
| 4670 |
negative |
southwestair pretty terrible customer service sit on hold min then a busy signal then disconnect do all airlines have to suck |
| 4671 |
neutral |
southwestair could you please tell me if there be a way to add a rr to a flight that already take place |
| 4672 |
negative |
southwestair hook us up and get us to tampa after our flight be cancel flightled this morning grateful businesstrip |
| 4673 |
positive |
southwestair love the passbook update use it the day after it be release finally thank you |
| 4674 |
neutral |
southwestair my ticket be book to cun do the arrival time reflect that cun be now on est time |
| 4675 |
negative |
southwestair hdsportsguy yes i do i hope for an update soon need those clothe for a meet tomorrow |
| 4676 |
positive |
southwestair a to the safety do and donts announcer flight from midway mdw to pittsburgh pit |
| 4677 |
negative |
southwestair this be not a fair set up i pay for a full seat i should get access to a full seat http tcosbaaricyq |
| 4678 |
negative |
southwestair sorry to bother you but i have be on hold for more than hours and minutes should i continue hold or call back |
| 4679 |
positive |
southwestair another great trip lax las bna thank so much |
| 4680 |
negative |
southwestair your checkin be lame for business really last seat i have broad shoulder haha |
| 4681 |
negative |
southwestair yeah they be somewhere hopefully get them back today just frustrate tweet |
| 4682 |
negative |
southwestair completely understand act of god weatherrelate flightd cancel flightlation but days without reimbursement of any kind be unacceptable |
| 4683 |
negative |
southwestair why so expensive to go to vegas with stop in late flight june as i can get non stop for same on competition |
| 4684 |
negative |
southwestair delay twice now cancel flight send complaint email yet no response need an explanation pls notsatisfied smh unhappy |
| 4685 |
positive |
southwestair get help from a nice lady on the phone in georgia thank you |
| 4686 |
negative |
southwestair when will the flight resume i don s see it in the open schedule |
| 4687 |
neutral |
southwestair understand the weather these kid need to get home nice kid do volunteer work from a ri high school please help |
| 4688 |
positive |
southwestair thank for the quick reply i travel a lot but not that much lol |
| 4689 |
negative |
southwestair that do sound hopeful it be a very thin device so i just hope the right person find it in time |
| 4690 |
negative |
southwestair my bag be not show love do not make it to phl with me |
| 4691 |
negative |
southwestair i regret not fly you this morning virginamerica do not support business travelers neverflyvirginforbusiness |
| 4692 |
positive |
southwestair thank i do go through these motion shortly after my flight yesterday i wonder how quickly flight attendants be notify |
| 4693 |
negative |
southwestair how many others do not know you be stop non stop flight to atl and from to hartford ct as of april |
| 4694 |
neutral |
southwestair thank lindsey any idea when i will get there stick in denver and tell to listen to the intercom better |
| 4695 |
positive |
southwestair nice touch on the passbook integration |
| 4696 |
neutral |
southwestair easy fix let the business select actually board st then board the preboards |
| 4697 |
negative |
southwestair a companion pass flyer to other airlines because it be be abuse every airport |
| 4698 |
negative |
southwestair it be not disappointment it be a blatant disregard for your business select customers it be become a problem that be push |
| 4699 |
neutral |
southwestair need assistance get an extension on a flight that have expire |
| 4700 |
positive |
southwestair awesome thank you guy rock |
| 4701 |
negative |
southwestair hello remain credit on your account will be refund back to your credit card when you choose a lower price flight |
| 4702 |
neutral |
southwestair when can we expect customer service in dallas to be available |
| 4703 |
negative |
southwestair it eventually arrive just seem really slow |
| 4704 |
negative |
southwestair my bag be on the way to chicago without me help i be confirm for flight and tell there be not room and i be screw |
| 4705 |
negative |
southwestair i just recieved an email from your memphis station hopefully they have my bag |
| 4706 |
negative |
southwestair just land in phl row window cover on nsw could use some love http tcowqzztiemx |
| 4707 |
positive |
southwestair thank for add passbook ability hopefully we can do group passbook ticket in the future somehow |
| 4708 |
negative |
southwestair yep certain it be on that flight |
| 4709 |
positive |
southwestair they arrive late flight but pilot get us to dia on time impressive outstanding greatservice allgood |
| 4710 |
positive |
southwestair i would appreciate that thank you |
| 4711 |
negative |
southwestair i never get an email confirmation for my ticket but the credit card be charge phone wait time be crazy be there a chat |
| 4712 |
negative |
southwestair res chg onlineapp no work still on hold faster for hubby to drive to airport to make change counter fail |
| 4713 |
neutral |
southwestair can my wife s rr point be transfer to my rr account |
| 4714 |
negative |
southwestair my friends from boston stick in denver her name jane rncahill please contact her |
| 4715 |
negative |
southwestair i do but no one can find the bag and we need everything in it in the next two hours |
| 4716 |
negative |
southwestair be not able to sit in my seat since the guy next to me be use it worstflightever ideserveareward http tcolhsnlgie |
| 4717 |
positive |
southwestair glad to know i will be fly the love airline tomorrow |
| 4718 |
negative |
southwestair yes we do file a report and be treat rather rudely at midway baggage claim now we wait days to get our luggage |
| 4719 |
negative |
southwestair i would still have my companion pass if your ridiculous airline have not stop partner with hilton hotels genius |
| 4720 |
negative |
southwestair just get companion pass and try to add companion flgt but get purchaseerrorinvalidloyaltymemberaccountstatus help |
| 4721 |
negative |
southwestair i do still have not hear a thing |
| 4722 |
positive |
southwestair thank you for great customer service try to make it to san antonio and your staff and alert have be helpful boo ice |
| 4723 |
positive |
southwestair open seat be like an open marriage there be so much love for strangers |
| 4724 |
negative |
southwestair i hope this be not a real life scene out of the movie flight |
| 4725 |
neutral |
southwestair thanksare flight operate now or cancel flightled |
| 4726 |
neutral |
southwestair we check in right at hr mark board c group with kid age dnt want to be split what sld we do |
| 4727 |
negative |
southwestair lukewyckoff her name be jane and she want be a call |
| 4728 |
positive |
southwestair matthewebel and this be why i love fly southwest excellent service and you do not take yourselves too seriously |
| 4729 |
positive |
southwestair coachgs what be even better be the price change in the minutes since i talk to the lady and they still honor the cheap |
| 4730 |
neutral |
southwestair helloare flight take off from dallaslovefield airport this noon be suppose to travel on flight to san antonio |
| 4731 |
neutral |
southwestair we invite to fallow helacohlc learn about our activitiesprevention program of health by condomrito familywe r c |
| 4732 |
neutral |
southwestair unveil new flight include from ohio http tcogrkbjbxlk |
| 4733 |
neutral |
southwestair to start daily b flight from washington reagan to ftlauderdale on aug avgeek |
| 4734 |
neutral |
southwestair to end its daily b flight from washington reagan to ftmyers on aug avgeek |
| 4735 |
neutral |
southwestair to start xdaily b flight from orangecounty to portland or on aug avgeek |
| 4736 |
neutral |
southwestair to start daily b flight from columbus oh to oakland on aug avgeek |
| 4737 |
neutral |
southwestair to start xdaily b flight from columbus oh to boston bostonlogan on aug avgeek |
| 4738 |
negative |
southwestair password reset email be incredibly slow to arrive today check spam folder too web site say a few minutes but |
| 4739 |
neutral |
southwestair clinicpolly thank you i may have already respond but be uxzj |
| 4740 |
negative |
southwestair i have have terrible service in three airports in hours glad they do not care we kind of need to be home sellmypointssoon |
| 4741 |
positive |
southwestair thank confirmation number just dmed appreciate any help |
| 4742 |
negative |
southwestair on hold for min no estimate answer time any help here |
| 4743 |
negative |
southwestair i be go to start charge you for the consistent body pat down start to feel like a piece of meat punishedforflying |
| 4744 |
negative |
southwestair what be up with the wait time on your customer service line try x on fri and now i have be on for over min |
| 4745 |
neutral |
southwestair can you equip a with flamethrowers and a snow plow |
| 4746 |
neutral |
southwestair unveil new rout include from ohio http tcourzvbpjko via usatoday |
| 4747 |
negative |
southwestair flight no delay hours another week another delay flight |
| 4748 |
neutral |
southwestair thank for link to passbook might be old news but this be my first flight |
| 4749 |
neutral |
southwestair do not realize no clothe until at hotel suggestions |
| 4750 |
neutral |
southwestair may want to direct that to the people at furryfiesta tok |
| 4751 |
negative |
southwestair bag in possession but no clothe in bag |
| 4752 |
negative |
southwestair you be really go to let delta and virginamerica get the best of you http tcovudwjmlyb |
| 4753 |
negative |
southwestair please get back with my about my airtran credit qvnmb i call and i be be tell that i will but i never get emailcall back |
| 4754 |
neutral |
southwestair be there a link to a site that display any delay or cancel flightations of flight to and from dallaslovefield |
| 4755 |
negative |
southwestair pleaseeee resume direct flight from fll to phl i do not want to fly with anyone else |
| 4756 |
negative |
southwestair what to do when you show up to your destination with no clothe in your suitcase nakedmeetings awkward |
| 4757 |
neutral |
southwestair be there discount every tuesday because i be leave fron birmingham airport to san fran next week in march sometime |
| 4758 |
negative |
southwestair do anyone realize that ban peanuts on a flight due to an allergic person ignore pnut oil dust from previous flight |
| 4759 |
negative |
southwestair customer service be rude and bother by our call have no idea what be go on and sigh heavily on the phone unbelievable |
| 4760 |
negative |
southwestair nelsjeff hrs late flightr no human interaction end up ing a completely new flight so last flight out do not sell out |
| 4761 |
negative |
southwestair lose baggage a day ago and still have no idea or interest in find it all items for new job in that bag unacceptable |
| 4762 |
neutral |
southwestair how do i get a companion pass thank lin s |
| 4763 |
positive |
southwestair just send dm thank for your attentiveness to this matter |
| 4764 |
negative |
southwestair how about fix the wifi rd flight where it be not work series plane so not like it be an old plane |
| 4765 |
negative |
southwestair mdwsan like most flight if i be watch free tv it work but will not hardly access any websites include your own |
| 4766 |
neutral |
southwestair kid on a mission trip from lasalle strand in orlando area they can not get back to bos or pvd till wednesday |
| 4767 |
neutral |
southwestair pls help baby hannah get the life save surgeries she requiresshe need your helppls donatert http tcovzvugmkjw |
| 4768 |
negative |
southwestair almost at the gate for to sf please wait more second |
| 4769 |
negative |
southwestair rt kkwhb pay for early bird board and get b i say to lady well that system be about dead she do not understand |
| 4770 |
negative |
southwestair all flight be book they be say i have to wait until tomorrow |
| 4771 |
neutral |
southwestair arrangements to reimburse me for the rental i have to get |
| 4772 |
positive |
southwestair me on one of your plan thank for take me arizona http tcofinqfhue |
| 4773 |
negative |
southwestair gate agent give me wrong departure info and cause me to miss my flight and now i be on stand by nothappy |
| 4774 |
positive |
southwestair thank |
| 4775 |
negative |
southwestair my bag be lose and accord to the rep they do not even know where it be please help |
| 4776 |
positive |
southwestair have send you a dm with the detail thank |
| 4777 |
positive |
southwestair thank you for the confirmation maybe people on my flight have directional dislexia |
| 4778 |
neutral |
southwestair get an email confirmation of wifi purchase on a recent flight trouble be i have never fly with you ever concern scam |
| 4779 |
negative |
southwestair really all other carriers be staff and you have get a triple loop one and no employees in sight in okc |
| 4780 |
neutral |
southwestair flight nwn depart flytpa enroute to phxskyharbor http tcobdtvrgcy |
| 4781 |
negative |
southwestair thank you for cancel flight my flight last minute of course to gi i be now miss one full day of my trip thank to this |
| 4782 |
neutral |
southwestair be flight go into dallas this morning thank |
| 4783 |
negative |
southwestair you get me home over an hour and a half late flight but at least my baggage be deliver soak wet |
| 4784 |
neutral |
southwestair have to be stick in the middle seat http tcodzegapfqw |
| 4785 |
neutral |
southwestair destinationdragons imaginedragons scavenger hunt vegas be ready http tcovhgkitzsaw |
| 4786 |
positive |
southwestair you know what do be beyond awesome a pair of ticket to the imaginedragons show in atl a girl can dream destinationdragons |
| 4787 |
positive |
southwestair yes i be everything work out great |
| 4788 |
positive |
southwestair show me some love and a companion flightplease and thank you |
| 4789 |
negative |
southwestair cancel flightled my flight reschedule to ewk give me a pseudovoucher that direct me to the worst daysinn in existence fail |
| 4790 |
positive |
southwestair love it |
| 4791 |
negative |
southwestair need to train their employees to be at lease somewhat empathetic when they lose our luggage monika at mwa need a pr lesson |
| 4792 |
neutral |
southwestair i be in let us do this |
| 4793 |
negative |
southwestair you completely let me down tonight your gate agents ambivalence be just too much how sad for you me |
| 4794 |
positive |
southwestair you be my early frontrunner for best airline oscars |
| 4795 |
neutral |
southwestair kudos to your rep patricia at gate b this sunday morning at chicago midway mdw http tcommcwkqpgy |
| 4796 |
negative |
southwestair flight cancel flightled new flight hours late flightr will sleep in airport tonight and can not even give me an a board group seat thx |
| 4797 |
neutral |
southwestair just read your board policy we be a group of travellers with kid range from be it possible to sit together |
| 4798 |
negative |
southwestair you be right i do i have be travel all day and you guy drop the ball make for a long night |
| 4799 |
negative |
southwestair jparkermastin customer service have be very passive in their response disappoint i have only fly sw but be rethink |
| 4800 |
negative |
southwestair break the stroller my wife and baby gate check they tell her it be not their problem call the a list prefer line now |
| 4801 |
negative |
southwestair be this a joke my return flight be delay too in a row new record from you guy |
| 4802 |
negative |
southwestair nbd i be able to figure out a workaround just want to help get my bag less than hours late flightr muchas grassy ass |
| 4803 |
negative |
southwestair luggage delivery between be really after i be tell by midnight multiple time why lie crazy and bad business |
| 4804 |
positive |
southwestair thx for the follow up just send dm |
| 4805 |
negative |
southwestair now i do not get the common courtesy of my phone call answer either policy be bad or people should be fire dissaponted |
| 4806 |
positive |
southwestair ty for your consideration |
| 4807 |
negative |
southwestair apologies be whatever please just deliver the bag like you say you would feel like employees be lie to me |
| 4808 |
negative |
southwestair what robot be run this account the same one that do not remember anything they ask same conversation over and over |
| 4809 |
negative |
southwestair it be never really lose it be put on another flight with my knowledge we just be not sure what flight but i have it ty |
| 4810 |
positive |
southwestair crew of wn sansfo be brilliant rita be hilarious i know i have be down on you before but this be a great flight |
| 4811 |
negative |
southwestair be not be respond to the specialolympics athletes notcool southwest |
| 4812 |
negative |
southwestair a whole family with a special olympic athlete here and you can not even call them |
| 4813 |
negative |
southwestair would really like my baggage from yesterday employees at akron give me a tough time |
| 4814 |
positive |
southwestair thank very excite to see it d |
| 4815 |
negative |
southwestair glad you appreciate it it will be the last dollar you ever get from me thank to your wretched customer service |
| 4816 |
negative |
southwestair wait mins for baggage mdw mem and the inflight service be suspend so no drink |
| 4817 |
neutral |
southwestair yeah be flight tomorrow go to add min extra because of the roads snow |
| 4818 |
positive |
southwestair thank for help my mom after allegiantair would not let her get on her plane in orlando you be the best customerservice |
| 4819 |
negative |
southwestair me again i be just try to rebook fare on want to get away price and it disappear in time i refresh be this normal |
| 4820 |
neutral |
southwestair i know that not everybody on flight can be st time fly but in case it be people in front deplane st not from the back |
| 4821 |
neutral |
southwestair may i have my companion pass please |
| 4822 |
positive |
southwestair kudos to the crew of flight to grr for make a very special memory for a sweet young passenger and her momma well do |
| 4823 |
negative |
southwestair thank you uxzj pay for early bird and sit in back |
| 4824 |
positive |
southwestair all good beers and oscars ar dia |
| 4825 |
neutral |
southwestair yes please companionpass |
| 4826 |
negative |
southwestair flymidway minute wait for my bag just what i need on a sunday night |
| 4827 |
positive |
southwestair love my companion pass |
| 4828 |
neutral |
southwestair winter weather for denver extend for tomorrow by chance even to late flightr in the day would be super helpful |
| 4829 |
negative |
southwestair it be ok i be suppose to be in california hrs ago |
| 4830 |
negative |
southwestair i need to cancel flight one leg of a flight but can not seem to do this online be on hold on the phone for minutes any help |
| 4831 |
negative |
southwestair alist prefer dendal flight cancel flightled min prior to board best option be tue afternoon seriously epic fail |
| 4832 |
neutral |
southwestair free tv watch daytona boss http tcosbgbnouxy |
| 4833 |
negative |
southwestair i understand but it be consistent and be consistent for years it be know around the country |
| 4834 |
positive |
southwestair thank you |
| 4835 |
negative |
southwestair be deal with multiple offices for the last days you have completely lose me as a customer unless my bag be back to me |
| 4836 |
negative |
southwestair i get the call from rdu that my baggage be there except that do not help me bc i can not get it until i be fly back home |
| 4837 |
neutral |
southwestair how do i get a companion pass |
| 4838 |
neutral |
southwestair especially if it be your mom ichangedyourdiaper |
| 4839 |
neutral |
southwestair megelizabeth how you like the redcarpet treatment |
| 4840 |
negative |
southwestair for example can not pay hotel food or transport to alternate city we be fly from or give clear record of alt flight |
| 4841 |
neutral |
southwestair i be fly out of cun tomorrow to den can i change my flight due to the travel advisory |
| 4842 |
negative |
southwestair tough i can take zero meaningful assistance while strand for days be another matter look for sign you care abt cust |
| 4843 |
negative |
southwestair do not apologize do something about it word mean nothing action work eom |
| 4844 |
negative |
southwestair after an hour and a half then it come back damage not happy |
| 4845 |
neutral |
southwestair how long do it take for my rapid reward point to be credit to my account |
| 4846 |
negative |
southwestair why do the customer service have rather inconsistent information |
| 4847 |
positive |
southwestair we be pull off the runway now make new friends with seat mat thank for the response cb |
| 4848 |
negative |
southwestair but to make us tru to find space in other flight this customer service be as bad as spiritairlines |
| 4849 |
negative |
southwestair no delay i pay for bs a ticket you board flight early i be last to board now have middle seat waste |
| 4850 |
negative |
southwestair first you have a good idea thatthis would happen and do not cancel flight it earlier then very amateurish that there be no plan |
| 4851 |
negative |
southwestair very disappoint in your handle of tonight s cancel flight dallas flight not that it be cancel flight but no contingencies |
| 4852 |
positive |
southwestair it be ok southwest be still the best airline around just hate when baggage room run out my now check bag have headphones |
| 4853 |
negative |
southwestair please start fly to huntsville so i never have to fly american airlines again |
| 4854 |
neutral |
southwestair flight nsw arrive at flytpa follow flight from mitchellairport http tcoljydkorq |
| 4855 |
negative |
southwestair no you be not you just care about mighty dollar |
| 4856 |
neutral |
southwestair i have a child travel cross country she be will be turn in march and cont http tcoenhkeuutd |
| 4857 |
neutral |
southwestair how do you get one |
| 4858 |
neutral |
southwestair retire with my hubby and it be our th wed anniversary this year companion pass please |
| 4859 |
positive |
southwestair beautiful view fly into san jose ca this even http tcosxvagbrtli |
| 4860 |
positive |
southwestair thank you swa and shannon g lasairport c for be a miracle worker awesome |
| 4861 |
negative |
but expect no help from southwestair our flt be canx at the last minute for weather we fly home on weatherless unite |
| 4862 |
neutral |
southwestair want go from new orleans houston see my dad at md anderson can you help me out |
| 4863 |
positive |
southwestair yes please |
| 4864 |
positive |
southwestair i change my flight through st louis thank for the reply though |
| 4865 |
neutral |
southwestair fly by myself be get old |
| 4866 |
negative |
southwestair really should not offer sweep if your link be not go to work b http tconofgtqhyn |
| 4867 |
positive |
southwestair have have a companion pass for a few years and my wife and i use it all the time thank southwest for make travel easy |
| 4868 |
negative |
southwestair why can we no longer change trip with a companion online be do it for years now get message can not be do online |
| 4869 |
negative |
southwestair wifi be so slow it totally preclude work on the web will not book swa for business travel wish i have not light on fire |
| 4870 |
neutral |
southwestair yes pleasemy son live in nj |
| 4871 |
neutral |
southwestair companion pass please |
| 4872 |
positive |
southwestair constantly provide wonderful view and service southwestluv http tcounxqotzik |
| 4873 |
negative |
southwestair everyone deserve red carpet tx until they destroy your luggage only give you voucher like i want to fly wthem again |
| 4874 |
negative |
southwestair staff be overall awful through multiple airports would have switch airlines if another flight be available |
| 4875 |
positive |
southwestair lol i already be i be a card member as well too lol i enjoy fly with you guy |
| 4876 |
positive |
southwestair th anniversary on april th still sweethearts companion lifetime sons families love |
| 4877 |
neutral |
southwestair well we all need something to aim for |
| 4878 |
positive |
southwestair yes please how do we get that companion pass |
| 4879 |
negative |
southwestair on flight and i pay for wifi that can not load a website functionally except for your own live stream unacceptable |
| 4880 |
neutral |
southwestair give me |
| 4881 |
neutral |
southwestair flight still go to dal |
| 4882 |
negative |
southwestair you have inspire me to start my own airline to combat your weak ass airline sick of this shit |
| 4883 |
neutral |
southwestair be service to aruba be permanently discontinue in august |
| 4884 |
positive |
southwestair yes please |
| 4885 |
positive |
southwestair i miss mine terribly a for my th anniversary would be amaze it would mean love be in the air dontmakemebeg |
| 4886 |
positive |
southwestair i heart my cp status sure would be nice to have though |
| 4887 |
positive |
southwestair redcarpet southwest companion pass would be great |
| 4888 |
neutral |
southwestair i would love a great deal from bwi to las memorial day weekend aka my bday weekend |
| 4889 |
positive |
southwestair i want one |
| 4890 |
negative |
southwestair everyone be flight who be cancel flightled today deserve |
| 4891 |
positive |
southwestair companion pass because everyone deserve redcarpet treatment and a even if it be your mom http tcoqjklabprg |
| 4892 |
positive |
southwestair sign me up |
| 4893 |
neutral |
southwestair i would love a redcarpet treatment |
| 4894 |
neutral |
southwestair how do i get my companion pass |
| 4895 |
neutral |
southwestair tell me the secrets to fly high redcarpet |
| 4896 |
positive |
southwestair that would be brighter than all the star combine on the red carpet tonight |
| 4897 |
negative |
southwestair how about auto check in for cp holders come on |
| 4898 |
positive |
southwestair get mine just in time for the wife and my th anniversary |
| 4899 |
positive |
southwestair i love my companion pass qualify th year hollymais |
| 4900 |
neutral |
southwestair where be mine |
| 4901 |
positive |
southwestair i continue to be amaze by the amaze customer service thank you swa |
| 4902 |
neutral |
southwestair and how do one obtain this companion pass |
| 4903 |
positive |
southwestair yes please |
| 4904 |
neutral |
southwestair https tcooquksoso subscribe please https tcooquksoso |
| 4905 |
positive |
southwestair sign me up |
| 4906 |
positive |
southwestair just get minenow where to go |
| 4907 |
negative |
southwestair wifi be the worst investment i have ever make |
| 4908 |
neutral |
southwestair can i get any help with cancel flight my flight reservation |
| 4909 |
negative |
southwestair sit in newark because flight be cancel flightled for no apparent reason all i be tell be sorry after hrs wait |
| 4910 |
neutral |
southwestair i have follow you await your dm |
| 4911 |
neutral |
southwestair you do not have atlanta to san fransisco in in the present sale like you have in the last sale i be look for return ticket |
| 4912 |
negative |
southwestair could not be bother to help with my lose my luggage not a single helpful employee owner to be find in bwi |
| 4913 |
negative |
southwestair seriously four delay only take minutes to get to vegas from flylaxairport i have a connect flight ridiculous |
| 4914 |
negative |
southwestair should get their shit together before they owe my for my bag |
| 4915 |
negative |
southwestair i request my board pass to be texted to me but i still have not receive it |
| 4916 |
negative |
southwestair i give you one more try figure you could get a hr flight right nope delay an hr seem to be every time |
| 4917 |
negative |
southwestair i be go to ignore the fasten seatbelt sign and i want to see if ur man enough to do anything about it |
| 4918 |
negative |
southwestair i be a huge fan and give you all too much business so please fix the damn wifi |
| 4919 |
neutral |
southwestair get it next time i will know about pay extra to make the a line |
| 4920 |
negative |
southwestair we understand air delay which be out of your control terrible telephone support apps and online access that do not work |
| 4921 |
neutral |
southwestair fly south by southwest from sjc to sna tiday http tcokjkuvjcmo |
| 4922 |
positive |
southwestair thank connection thru nashville have a board pass get to dallas gate board min before flt get end of b group |
| 4923 |
positive |
southwestair weather keep slow us down not your fault this be the st time a southwest flight of mine be late flight so i can not complain |
| 4924 |
positive |
southwestair thank |
| 4925 |
neutral |
southwestair still plan on flight into dal we be try to fly in tomorrow from lax |
| 4926 |
negative |
southwestair now i can not board thank you guy move me to standby i have be hold this board pass since pm yesterday |
| 4927 |
positive |
southwestair have a beautiful fleet what a perfect even to fly http tcoxmztfix |
| 4928 |
positive |
southwestair leave bur ten minutes late flight and arrive in sjc a minute before we be suppose to impress gettingbetter |
| 4929 |
neutral |
southwestair my gf lose the promise ring i give her on flight sfo sna it be an infinity silver band ring please help |
| 4930 |
negative |
southwestair two delay flight in a row neither one of them explain |
| 4931 |
negative |
southwestair be sleep on the floor like i be homeless and now delay flight because the equipment be not work i have a job to get |
| 4932 |
negative |
southwestair you guy should stop do service in denver it be horrible i get stick here every time i have be here almost hrs |
| 4933 |
positive |
southwestair thank only a minor delay so not a big deal appreciate the concern though board now you do have amaze service |
| 4934 |
neutral |
southwestair travel with a year old thursday he do not need an id correct |
| 4935 |
neutral |
southwestair how be dallas incoming look i be schedule to fly in at and wonder if i will be stick in st louis instead |
| 4936 |
negative |
southwestair have a very unpleasant experience over the phone with one of your agents re a cancel flightled flight i have the name agent id |
| 4937 |
negative |
southwestair your wifi be anger me with its slowness |
| 4938 |
positive |
southwestair thank you |
| 4939 |
negative |
southwestair we have be at the gate a long time we be go to miss our connection at mdw ack http tcoqrxvzfrdz |
| 4940 |
positive |
southwestair i tweet several time last week about flight info during storm always a timely tweet back thx |
| 4941 |
negative |
southwestair sort of but i be arrive a day late flight and have to incur overnight cost in a connect city not cool at all |
| 4942 |
negative |
southwestair promise room until wednesday wentook and the hotel charge us per room because we have a pink paper need white |
| 4943 |
negative |
southwestair just send it |
| 4944 |
negative |
southwestair if you have a rule you should probably apply them all the time not just sometimes shouldhaveflownjetblue |
| 4945 |
neutral |
southwestair your hold music sound like it be from super mario bros for gameboy color |
| 4946 |
positive |
southwestair prop to your las employees work c gate because of them i be not oppose to fly through or to las in the future |
| 4947 |
negative |
southwestair baggage delivery at bwi very delay and unnecessarily chaotic disappoint after a long trip from a frequent traveler |
| 4948 |
negative |
southwestair most other carriers be fly out way past sw cancel flightlation alaskaair and jetblue get their passengers out much late flightr |
| 4949 |
negative |
southwestair extremely frustrate travel experience in denver instead of land in sea on saturday now it be monday afternoon |
| 4950 |
negative |
southwestair i will be call someone on monday in customer relations very disappoint in how i be treat by customer service |
| 4951 |
negative |
southwestair your complimentary hotel vouchers be bs a night for the crappiest hotel ever i would not wish this on my worst enemy |
| 4952 |
negative |
southwestair worst air line ever you have no compassion of the handicap |
| 4953 |
neutral |
southwestair when be the two free flight promo come back look into the premiere card but might hold off or go with another option |
| 4954 |
negative |
southwestair you be a bunch of liars cancel flightled our flight and rebooked us four days late flightr |
| 4955 |
neutral |
southwestair do |
| 4956 |
neutral |
southwestair currently rebooked thru dallas but i hear they be expect an ice storm sigh strandednyc |
| 4957 |
neutral |
southwestair check out our st grader s school science fair project she love fly on southwest airlines http tcobayepzkmiz |
| 4958 |
positive |
southwestair ohk thank you bc of the inexpensive airfares that southwest have i can now travel around |
| 4959 |
negative |
southwestair my golf bag be break on the flight i just take what be the process for damage reimbursement |
| 4960 |
negative |
southwestair ridiculous how you want to charge me to change flight even with multiple seat available on the flight i need |
| 4961 |
positive |
southwestair mad love http tcoojrsdwpkk nyc |
| 4962 |
negative |
southwestair thank for cancel flight our flight to bos we be strand in den til wed night the of us will never fly southwest again |
| 4963 |
negative |
southwestair i be try to find airfare for my family your price be ridiculous almost more than usairways notmadeofmoney |
| 4964 |
positive |
southwestair my fav |
| 4965 |
negative |
southwestair our flight be delay till tomorrow curse the weather |
| 4966 |
negative |
southwestair now i be so lucky for my force good deed i get to be smash between huge ppl in the exit row thank god i be tiny |
| 4967 |
neutral |
southwestair wish you allow http tcopdntgbxc to access you site for award track |
| 4968 |
positive |
southwestair just get it back about mins ago go about hrs wof it but i appreciate the support voucher for essentials |
| 4969 |
neutral |
southwestair theacademy party in hotlanta http tcoxzqssjtrb |
| 4970 |
negative |
southwestair btw i be completely unable to buy wifi for my flight use galaxy s could not zoom out or scroll to touch buy |
| 4971 |
neutral |
southwestair be have a party in the atl terminal letitgo http tcoqxteqzmyz |
| 4972 |
neutral |
southwestair i hear a rumor flight be cancel flightled be this true |
| 4973 |
positive |
southwestair be host an theacademy party in the terminal in atlanta peanutsonaplatter |
| 4974 |
positive |
southwestair just watch crew on flight help elderly lady off plane firstclass |
| 4975 |
negative |
southwestair it be not still do not know where ski be and can not get a call back from bag svc at airport leave several msgs |
| 4976 |
negative |
southwestair wife s flight to dal just get cancel flightled what do she do to find options to get back home phx dal |
| 4977 |
negative |
southwestair thank for the response flight time have pass rebooked now |
| 4978 |
negative |
rt southwestair danihampton sorry to hear about the wifi connection dani please dm us your conf so we can help you thank |
| 4979 |
positive |
southwestair you guy rule i will dm you thank you |
| 4980 |
positive |
southwestair good to be back see you all again in several weeks |
| 4981 |
negative |
southwestair boooo do not be like the other airlines http tcowhagpknnlf |
| 4982 |
positive |
southwestair stewardess really funny now i could get the gent next to me to use some headphones this would be the perfect flight |
| 4983 |
negative |
southwestair find a way to cancel flight flight |
| 4984 |
neutral |
southwestair how can i check to see if my flight to nyc be expect to be delay or cancel flightled for this tuesday |
| 4985 |
negative |
southwestair thx for the note flight be cancel flightled and today be all book so have to go with another carrier |
| 4986 |
negative |
southwestair could i get a phone call from a customer service rep to get the issue resolve |
| 4987 |
positive |
southwestair think you have great people work for you |
| 4988 |
positive |
southwestair way to go fly out of denver today must be the only airline not cancel flightingdelaying flight flyswa denverairport |
| 4989 |
negative |
southwestair here be a firstboth pilot and first officer in galley during flight |
| 4990 |
neutral |
southwestair any update on flight get cancel flight into dal i have a connect flight there and hope it do not delay due to weather |
| 4991 |
negative |
southwestair flight get cancel flightled hrs before takeoff no customer service be on hold for minutes |
| 4992 |
neutral |
southwestair my flight continue through to vegas after my stop do not be upset if a stowaway |
| 4993 |
negative |
southwestair wait over a half hour for my check baggage to be deliver no update from any grind crew |
| 4994 |
negative |
southwestair promotion email today vegas and jamaica have a defective link for the vegas sweepstakes it time out with error |
| 4995 |
neutral |
southwestair safety back in dallas |
| 4996 |
negative |
southwestair no like i say i could not reach anyone at your company so i have to rent a car and chalk the whole thing up to a loss |
| 4997 |
positive |
southwestair you guy be so amaze for send people to meet imagine dragons destinationdragons |
| 4998 |
neutral |
southwestair btw not a weather delay we have have beautiful weather in sunny california nolove noexcuses cali http tcokumtbger |
| 4999 |
negative |
southwestair as a frequent traveler i have never be treat so coldly have an airline offer nothing when my flight be cancel flightled nolove |
| 5000 |
negative |
southwestair neveryamind i pay for a flight for a new bag be easy for business class customers right http tcovnjjiao |
| 5001 |
negative |
southwestair our baggage motto we do not cover that small tear rip seam snow soak bust zipper sorry http tcolhwfbkfyni |
| 5002 |
negative |
southwestair totally ruin my birthday weekend by cancel flight my flight for no reason and offer no point drink transport nolove cali |
| 5003 |
negative |
southwestair what be happen to your customer service cancel flightled flight in days an uninformed and unapologetic staff nolove cali |
| 5004 |
neutral |
southwestair check the head of the plane there have be dynamite place onto it |
| 5005 |
negative |
southwestair maybe if you comped those that quietly accept delay or cancel flightations instead of the irate you would have less issue justsaying |
| 5006 |
neutral |
southwestair for the past yrs i earn alist status thru a promofly rnd trip in months how can i get that option again loyal |
| 5007 |
negative |
southwestair we do not nothing be ruin just wet just frustrate when after travel for hours you can not change into clean clothe |
| 5008 |
neutral |
southwestair yeah it happen the phx airport have extra long wait all spring long something locals know but tourist do not just fyi |
| 5009 |
negative |
southwestair i try for hrs to contact sw twitter fb phone email w no reply hrs late flightr you respond what could you do at this point |
| 5010 |
neutral |
southwestair arkansas gov plan to sign governor sb that legalize discrimination of lgbtcan you lend your voice to a state boycott |
| 5011 |
neutral |
southwestair if i be a rapid award member do my point apply after i have take my round trip |
| 5012 |
positive |
southwestair be in a line a mile long at sky harbor this morning your staff be courteous and expeditious thank you onechildfourbags |
| 5013 |
negative |
southwestair i have never have such awful customer service and conflict service outrageous |
| 5014 |
positive |
southwestair just realize i have the wrong departure date thank for make change easy |
| 5015 |
neutral |
southwestair also will southwest have any other specials like the one they be run now |
| 5016 |
positive |
southwestair last week i fly from dal to lax you get us in almost an hour early thank you |
| 5017 |
neutral |
southwestair will the daytona be available on free tv |
| 5018 |
neutral |
southwestair fly flight tonight at from pbi i have board position c be it overbooked really do not want to be bump |
| 5019 |
negative |
southwestair no i be not after over an hour be too frustrate and have to hang up |
| 5020 |
negative |
southwestair thank for the terrible service strand in mdw for days now can not find confirmation for rebooked flight from mke |
| 5021 |
negative |
southwestair fyi the link in your baggage incident email redirect to a on mobile the link auto change on mobile desktop work fine |
| 5022 |
positive |
southwestair i will say that your customer service have consistently be the very best |
| 5023 |
positive |
southwestair aarp tfw appreciate the tweet back it be unexpected |
| 5024 |
neutral |
southwestair need to cancel flight a few more can you please check dm |
| 5025 |
negative |
southwestair aarp jimcramer yo mom say hire more staff to accommodate your audience you could learn lot from her she be off to fl |
| 5026 |
positive |
southwestair although the wait be long due to weather rscheduling a phone call and super rep solve the issue thank you |
| 5027 |
neutral |
southwestair when be you start rout to hawaii and canada |
| 5028 |
neutral |
southwestair fly flight tonight at from pbi i have board position c be flight overbooked have funeral to attend |
| 5029 |
negative |
southwestair i be never able to talk so someone so have to buy another new ticket will be call shortly for refund |
| 5030 |
negative |
southwestair tfw jimcramer aarp tyspent total of hrs and mins hold cell battery die finally make arrangements w kind rep |
| 5031 |
positive |
southwestair americanair you all be better then unite |
| 5032 |
negative |
southwestair no after mins of hold i finally hang up ridiculous wait time can you assist in cancel flight reservation |
| 5033 |
positive |
southwestair make the world a better place visit an elderly relative |
| 5034 |
neutral |
southwestair what be the best credit card to useopen to get miles with you all |
| 5035 |
negative |
southwestair some woman get on plane and hold seat in the bulkhead for her friends with c board pass i pay earlybird thx |
| 5036 |
negative |
southwestair grouchy about this flight complimentarybeveragesneeded |
| 5037 |
negative |
southwestair plane switch on mean a back of plane disappoint |
| 5038 |
negative |
southwestair you have let me down oversold earlybirdmeansnothing |
| 5039 |
negative |
southwestair while you clearly do not care about our trouble yday think i would share bag take min and come back absolutely drench |
| 5040 |
neutral |
southwestair can you follow for quick dm |
| 5041 |
neutral |
southwestair can you help |
| 5042 |
negative |
southwestair look like you be up and run for the day still can not get through on the phone can you follow so i can dm you my info |
| 5043 |
negative |
southwestair customerservicefail almost miss flight long slow bwi ticket line rather make a complaint or your flight |
| 5044 |
negative |
southwestair i start a new job tomorrow you cancel flight my flight bwilax and you really can not get me on another flight today |
| 5045 |
negative |
southwestair no human contact for mths from americanair cust relations or refund dept if ever a problem do you have humans i can talk to |
| 5046 |
neutral |
southwestair ceo use vegas band to help connect to people http tcogkyufqh aviation business market consumermarketing |
| 5047 |
neutral |
southwestair i forget to put my tsa pre number in before i check in it be now in my profile but will it be on my board pass in the be |
| 5048 |
neutral |
southwestair you have open seat on flight pvd to mco pm today |
| 5049 |
negative |
southwestair you cxed almost the entire east coast flight all other plan be take off any travel fine i need to get to nev as soon as possible |
| 5050 |
negative |
southwestair hours on hold for customer service never us sw again |
| 5051 |
positive |
southwestair finally a passbook option for the swa app thank you |
| 5052 |
neutral |
southwestair my sister brother in law need to get to florida desperately fly w usairways be there anything you can do |
| 5053 |
positive |
southwestair i have dm d you thank |
| 5054 |
positive |
southwestair great flight yesterday from msy to aus thank you for such great safety service and beautiful sky http tcoxeqyahfvz |
| 5055 |
neutral |
southwestair i be under the impression when there be an hour delay in your flight because of equipment failure compensation be offer |
| 5056 |
neutral |
southwestair can you give me info on flt out of bdl i see it be cancel flightled |
| 5057 |
negative |
southwestair stick in nyc flight cancel flightled days in a row long wait time on phone run out of but swa no help |
| 5058 |
negative |
southwestair do you ever reinstate cancel flight flight |
| 5059 |
positive |
southwestair great example of customer service this morning at msy head to atl alison and bobbi be fantastic gate b thank you |
| 5060 |
negative |
southwestair i be run out of money to keep pay for hotel room food in nyc you do not help people with spend |
| 5061 |
negative |
southwestair flight cancel flightled try to get refund but on hold can i get it after my flight would have depart |
| 5062 |
positive |
southwestair offer atlanta unprecedented perk http tconustgpelsf http tcobebkxbt |
| 5063 |
negative |
southwestair want to pick up a customer from spiritairlines sign me up |
| 5064 |
negative |
southwestair cancel flight sunday be flight to dallasnext flight out be tuesday afternoon strand bs getmeouttahere southwestsucks |
| 5065 |
neutral |
southwestair what do a woman get to do to get a chance of a lifetime destinationdragons imaginedragons slaycancerwithdragons |
| 5066 |
negative |
southwestair i use to love swa but after an hour and count on hold for a flight they cancel flight on me noluv |
| 5067 |
negative |
southwestair will my luggage be on that flight no y not bc ur on that flight n it will not end up where ur goin http tcozjlztua |
| 5068 |
negative |
southwestair you in the hrs we be hang out there oh no i understand things get crazy n sometimes hours be not long enough |
| 5069 |
positive |
southwestair thx to customer service rep alex for his patient help in reflight book problems a cancel flight flight and get us where we have to be tmrw |
| 5070 |
negative |
southwestair want to explain why i be on hold for hrs tonight try to reach customer service only to learn they be only there monfr |
| 5071 |
negative |
southwestair cancel flightled flight and asshole phone support worstairline |
| 5072 |
negative |
southwestair flight cancel flightled out of bwi to pbi can not get out until monday what be the chance the seat open up for a flight on |
| 5073 |
negative |
southwestair be on hold for hrs what be up |
| 5074 |
neutral |
southwestair fly flight tomorrow at from pbi i have board position c be flight overbooked have funeral to attend |
| 5075 |
negative |
southwestair we be have a real issue try to get thru to you on hold for hours get disconnect please help |
| 5076 |
negative |
southwestair now on hold for hours wait to speak to someone about my cancel flightled flight from philly to orl |
| 5077 |
neutral |
southwestair better travel photos my kindle ebook easy tip guide http tcodmjhm http tcoxedeckgmw http tcofrghglmkqf |
| 5078 |
negative |
southwestair what happend why do flight get cancel flight for i be on hold for over an hour and no help |
| 5079 |
negative |
southwestair that be get to be a new record hrs in the air hrs wait and bag deliver to destination |
| 5080 |
positive |
southwestair thank you for your help adam and to the awesome gate agents at b in las for get us home |
| 5081 |
negative |
southwestair you all have me sleep in the airport until pm tomorrow thank |
| 5082 |
negative |
southwestair i have be on hold for hours to reschedule my cancel flightled flight for the morning what give i need help now |
| 5083 |
negative |
southwestair fail southwest change my flight to a different time and city and blame it on me they will not correct it furious |
| 5084 |
positive |
southwestair southwest airline be the way to go |
| 5085 |
negative |
southwestair be hold for hour and minutes to rebook cancel flightlationyou guy need more help |
| 5086 |
negative |
southwestair flight cancel flight two hours on hold then it just hang up a little help here thx |
| 5087 |
negative |
southwestair i be on hold for over hours and my call get disconnect thank a lot |
| 5088 |
negative |
southwestair everything ok this be my rd call for the day and this time i have be on hold for hrs i will hang up and try again |
| 5089 |
negative |
southwestair your hold music need be fix certain track have loud phone button mash tone in themestimated wait time would help |
| 5090 |
negative |
southwestair be on hold for hours before you disconnect me after my flight be cancel flightled swell company you |
| 5091 |
negative |
southwestair weather delay be not your fault today but get to hotel with two soak suitcases and no dry clothe stink frustrate |
| 5092 |
positive |
southwestair thank for get me home from denver tonight despite the snow |
| 5093 |
negative |
southwestair you texted that my flight from denver to sd tmrw be cancel flightled be on hold for an hour try to get help any other flight |
| 5094 |
negative |
southwestair wow minutes on hold so far now phone be die |
| 5095 |
neutral |
southwestair be you hire for flight attendants right now |
| 5096 |
positive |
southwestair never let us me down |
| 5097 |
negative |
southwestair on hold now for hour mins what be the holdup |
| 5098 |
negative |
southwestair be wait for minutes on hold because you all cancel flightled my return flight answer the phone |
| 5099 |
positive |
southwestair delacy p be a compassionate professional despite the flight challenge she make passengers feel like priorities |
| 5100 |
positive |
southwestair the pilot crew on flt and customer service professionals at baggage claim be outstanding thank you |
| 5101 |
negative |
southwestair how to find out if my parent luggage really go to fll on a cancel flight sw flight call iflyswa long long wait |
| 5102 |
negative |
southwestair be on hold for an hour i need to rebook my flight that be cancel flight help |
| 5103 |
neutral |
southwestair can you speed up your flight from az to omaha i need to see muh boy |
| 5104 |
negative |
southwestair flight cancel flightled stick for days pay for a board refuse to honor it with reschedule flight |
| 5105 |
negative |
southwestair flight today from phl to dal cancel flightled min on hold rebooked for tomorrow now that flight be cancel flightled on hold again |
| 5106 |
negative |
southwestair be on hold over an hr to rebook a cancel flight flight do you have anyone work |
| 5107 |
positive |
southwestair thank for help out class act all the way see you in the air |
| 5108 |
negative |
southwestair flight to bos cancel flightled no flight till tuesday spend to get a flight through another airline for hotel refund |
| 5109 |
negative |
southwestair flight be cancel flight i have be on hold for minutes with no human interaction i want to get away |
| 5110 |
negative |
southwestair on hold with airline min and count service be terrible |
| 5111 |
negative |
southwestair on hold for minutes try to rebook a cancel flightled flight with a companion ticket help |
| 5112 |
negative |
southwestair why be i still in baltimore delta be do lap around us and laugh about it ridiculous |
| 5113 |
neutral |
southwestair i be ready for mayweatherpacquiao in vegas may nd http tcodqzlrjop |
| 5114 |
negative |
southwestair you have the worst service you cancel flightled all your flight fll to phl all usairways flight fly stick in fl days do |
| 5115 |
negative |
southwestair my flight be cancel flight for tomorrow and hold time be long can i cancel flight a leg with you |
| 5116 |
negative |
southwestair your phone line suck i have a dilemma |
| 5117 |
negative |
southwestair a week after valentines daynot feel the love go on hrs bwi and do not my bag be not even come w me |
| 5118 |
negative |
southwestair i sure hope you be able to get my bag to memphis for tomorrowwould be nice to have some clean clothe for work |
| 5119 |
negative |
southwestair you rerouted my bf s flight and he be diabetic with little insulin even though we try to change it the agent would not do it |
| 5120 |
negative |
southwestair no such thing as a free flight go to be spend on board rental bc swa could not get my baggage to greenville w me |
| 5121 |
negative |
southwestair cancel flightled all flight fort lauderdale to philly usair flight get to philly with no problem wtf be wrong with sw usairways |
| 5122 |
positive |
southwestair kudos for add passbook to your app i love it |
| 5123 |
positive |
southwestair male flight attendant on flight from orlando to indy be amaze he need a raise have the best experience with him |
| 5124 |
negative |
southwestair why be flight out of boston tmrw cancel flightled |
| 5125 |
negative |
southwestair you have no baggage track system |
| 5126 |
positive |
southwestair thx for the grand view today flt seatac to phx grandcanyon arizona wow love photography http tcodpqouatdf |
| 5127 |
negative |
southwestair still have not leave bwi maybe by the time i be suppose to fly back to austin on tuesday we will have move |
| 5128 |
negative |
southwestair come up on hrs and all at the gate not leave and without my baggage swa you be my nightmare |
| 5129 |
negative |
southwestair finally board look like i will make it to my final destination but my baggage will not baggagefail bagsflyfreebutnotwithme |
| 5130 |
neutral |
southwestair i be just wonder when be you go to open up fare for november |
| 5131 |
neutral |
southwestair passengers on this plane i should have just grab my baggage and give it its own seat |
| 5132 |
negative |
southwestair crazy how every airline fly out to the northeast tonight except you |
| 5133 |
negative |
southwestair min to get bag check n atx miss my flight spend all day bwi n not get my baggage at the end of it all epitimeoffail |
| 5134 |
positive |
southwestair i want to thank the great efforts of jamie mckinnie in buf she be a true pro during major delay she be own it raise |
| 5135 |
negative |
southwestair i be fly in a couple of weeks and i need my ticket change from my maiden name to my marry name pls help |
| 5136 |
negative |
southwestair hours at this airport and you can not move a bag from one plane to another furious |
| 5137 |
neutral |
southwestair how do i retroactively add previous flightsmilespoints to current rapid reward balance |
| 5138 |
neutral |
southwestair send now via dm |
| 5139 |
positive |
southwestair thank for make good on poteettj s cancel flightled flight |
| 5140 |
positive |
southwestair just send another drink coupons i think i have over coupons now free drink anyone |
| 5141 |
neutral |
southwestair quick question let us say i book a flight i do so and you then drop the price do i get the cheaper rate |
| 5142 |
negative |
southwestair how many tree have to die before you stop try to sell us a credit card optout http tcocxrzhcdtvz |
| 5143 |
negative |
southwestair bag fly freejust not to where you be go |
| 5144 |
negative |
southwestair hrs to put a tag on my bag sayin it should go to greenville instead of raleigh be you kid me |
| 5145 |
negative |
southwestair disappoint in the faa regulation you have furnish proof of age toddler thx for the unnecessary headache flyunited |
| 5146 |
positive |
southwestair i love you southwest i accept all your flight attendants and their many talents always flyswa |
| 5147 |
negative |
southwestair be i fly on spirit air |
| 5148 |
negative |
southwestair hrs in baltimore still not go to get my baggage to greenville w me this be just unbelievable |
| 5149 |
positive |
southwestair tmadcle fly with you in april first time on southwest can not wait fly american airlines last time be meh |
| 5150 |
negative |
southwestair baggage claim have already change x most recent have bag come out and then stop claim team have no idea what be go on |
| 5151 |
neutral |
southwestair just send dm with confirmation number and passenger name on swa mco cmh |
| 5152 |
negative |
southwestair flight why do multiple track sit have more up to date info than swa s app and website |
| 5153 |
negative |
southwestair poteettj have to fly delta mco cmh for bc we cldnt reach swa to reroute swa cancel flightlation voucher wld help |
| 5154 |
negative |
southwestair you be the worst airline congrats |
| 5155 |
neutral |
southwestair have a cup coffee and relax while you check out the new deal and promotions at avon twice a month at doug dcoadavon |
| 5156 |
positive |
southwestair i will do that can not dm until you follow me thank |
| 5157 |
negative |
southwestair now our pilot time out getmeoutofhere |
| 5158 |
positive |
southwestair thank for send my kid to the destinationdragons concert vegas imaginedragons so awesome http tcogbeasz |
| 5159 |
negative |
southwestair my rat for southwest on s scale of to |
| 5160 |
negative |
southwestair we be try to fly back from orlando to bwi the website have crash and no one answer the phone help |
| 5161 |
positive |
southwestair yes just a few minutes after my tweet she be able to reschedule her flight thank |
| 5162 |
negative |
southwestair please help us check in i never expect you to make travel painful just like the rest all of a sudden intlcheckin |
| 5163 |
negative |
southwestair can not fly in precipitation and delta have plan that do not work after rd airline have better be a charm tomorrow |
| 5164 |
negative |
southwestair go to front restroom on plane on sink sign that say no water use hand sanitizer first time i have ever see that gross |
| 5165 |
negative |
southwestair wifi on my plane but i get to pay for it help your break homegirl out |
| 5166 |
negative |
southwestair yep after two hours and thirty minutes |
| 5167 |
negative |
southwestair hey why do not you add the intl number to your error when check in go on hrs look for a way to checkin cancun |
| 5168 |
negative |
southwestair i finally hang up after hours and be not able to get the flight i need stuckintampa |
| 5169 |
negative |
southwestair my wife need help she be strand in chicago and can not get out until monday they will not find her bag because volume too high |
| 5170 |
negative |
southwestair i be on hold for two hours and finally hang up i be able to do what i need to without customer service eventually |
| 5171 |
negative |
southwestair i be here chicagomidway airport i have wait hours for my bag no one know shit mgmt know nothing very mad customer |
| 5172 |
negative |
southwestair how you go to cancel flight my flight but run flight at the exact same time cmon fam |
| 5173 |
negative |
southwestair thank you ah still wish someone pick up the phone hrs dead phone take your tweet as a refund confirmation |
| 5174 |
neutral |
southwestair the opal dragon book the dragon ali have weave his murder ways from the philippines to australia http tcocpiosphm |
| 5175 |
negative |
southwestair have to cancel flight my flight because my cavalli calve be interfere with the onboard equipment |
| 5176 |
positive |
southwestair gate attendant at mccarran c vegas to dallas go above and beyond after a long day of frustration it be welcome |
| 5177 |
negative |
southwestair please refund my ticket what a terrible experience southwestfail |
| 5178 |
positive |
southwestair three cheer to your denver staff do not know if we will get out but they be keep us smile http tcorxzmyy |
| 5179 |
negative |
southwestair conf qmfd finally get through tell the flight be completely book that would have be better info than advise call |
| 5180 |
negative |
southwestair lose bag on flight to vegas now to el paso go to dallas love gate attendant say see if can coordinate to get it to love |
| 5181 |
negative |
southwestair break my heart at bwi hrs business |
| 5182 |
negative |
southwestair officially a customer support game of will hr on hold who be the loser here oh yeah that be me |
| 5183 |
negative |
southwestair also give up after hr minutes on hold maybe put a few more people on it |
| 5184 |
negative |
southwestair hrs wout bag be return to us after flight cancel flightled maybe put a couple people on it |
| 5185 |
negative |
southwestair i have to switch airlines and eat the difference which be not insubstantial and cancel flight all plan for sit sun |
| 5186 |
positive |
southwestair great blackhistorymonth commercial thx atl singer musician life blacklivesmatter |
| 5187 |
negative |
southwestair well i be not sure what there be you can do the bad experience have already be have |
| 5188 |
neutral |
southwestair be now recruit for fall spring internships pm jindalcmc davidson auditorium jsom utdallas |
| 5189 |
negative |
southwestair there be no way that i be get back on a plane with your airline i will be call to get a refund as i drive hrs home |
| 5190 |
negative |
southwestair ah do dm no reply on hold now over hrs just spend over k to get a unite flight tmrw to get home lame |
| 5191 |
positive |
southwestair replace vitaminwater with beer bravo cheer leinenkugels dosequis fattire |
| 5192 |
negative |
southwestair reservation fehqne feb dcarsw want refund not credit for cancel flightled flight please |
| 5193 |
negative |
southwestair okay i understand a delay one way but both ways cmon annoy flight |
| 5194 |
positive |
southwestair i hope i can be apart of the team with this job open |
| 5195 |
negative |
southwestair yes hang up and call a different number |
| 5196 |
negative |
southwestair flight four hours in the plane on the grind at bwi |
| 5197 |
neutral |
southwestair how can you get your tsa traveler id add to your board pass why would it not be include as tsa precheck fly tomorro |
| 5198 |
negative |
southwestair hi my flight confirmation be fwwef we be currently stick in norfolk va try to get to lga in nyc ant update thx |
| 5199 |
negative |
southwestair worst customer service ever you cancel flightled my connect flight to ny hours ago do not tell me now i be stick in tampa |
| 5200 |
neutral |
southwestair i like to see if i can change flight plz help thx |
| 5201 |
negative |
southwestair be ur flight still cancel flight from nashville tn today and tomorrow to dallas tx i be wait on phone to ur office for min |
| 5202 |
negative |
southwestair you cancel flightled my flight to ewr flt you also cancel flightled flight to lga yet unite be fly on time to both wth |
| 5203 |
negative |
southwestair why be you literally the worst |
| 5204 |
negative |
southwestair why can not i reschedule my flight online |
| 5205 |
negative |
southwestair change your hold music go on hour and i be about to loose it |
| 5206 |
negative |
southwestair please please please answer the phone |
| 5207 |
negative |
southwestair do anyone come into work today you should have all the pilot and flight attendants answer phone if no one be fly |
| 5208 |
negative |
southwestair hold us hostage for about an hour with no update if they be take us to ny or not what be go southwestair |
| 5209 |
negative |
southwestair i always brag about ur service but very disappoint today apparently i will be sleep on floor of dallas airport tonight |
| 5210 |
negative |
southwestair the ball have be drop my snowboard will not be make it to my destination totalfail letdown |
| 5211 |
negative |
southwestair you be fail divert stick and no communication make a decision and let us go flight |
| 5212 |
negative |
southwestair i have send the dm should i continue to wait on hold with a rep or will you be service me here |
| 5213 |
positive |
southwestair i make it head to denver and your employees really be as pleasant as i just tell someone your application ask thank |
| 5214 |
neutral |
southwestair but if my bag make it with me to greenville tonight then all be forgive highhopes |
| 5215 |
negative |
southwestair i be just call to cancel flight a flight i already rebooked it on another card just need to cancel flight the previous reservation |
| 5216 |
negative |
southwestair can you please dm me who i can speak with regard my receipt and who i can email a presidential level complaint |
| 5217 |
negative |
southwestair ind website say contact airline for flight tomorrow to atl on hold for over an hour can you give me any more info |
| 5218 |
neutral |
southwestair hey southwest can i see imaginedragons in atlanta my friend have never be there love them and he be from taiwan |
| 5219 |
negative |
southwestair not at all rerouted to snowy bwi be try to figure out how to get out of here now deal with more baggage trouble |
| 5220 |
negative |
southwestair officially on hold for hours |
| 5221 |
negative |
southwestair not let me dm be fszyo |
| 5222 |
negative |
southwestair flight to phl from fll cancel flight no flight available until do with sw they be a pain to deal with |
| 5223 |
negative |
southwestair we be rebooked on the out of mdw some drink coupons could help |
| 5224 |
negative |
southwestair book mos early pay for early check in be assign board here hrs early and you delete me in error lasbuf |
| 5225 |
neutral |
southwestair i know where that be alas i live far far away now book |
| 5226 |
negative |
southwestair flight to phl from fll cancel flight no flight available until do with sw |
| 5227 |
negative |
southwestair could you add me to that list be on hold for an hour |
| 5228 |
negative |
southwestair my flight to kc have be cancel flight and the next available be not till tuesday what be i suppose to do for nights |
| 5229 |
negative |
southwestair have the absolute worst customer service when try to reach them by phone |
| 5230 |
negative |
southwestair on hold for mins anyone hv a connection at sw or at another airline to get from chi n columbus to ewr in be |
| 5231 |
negative |
southwestair come up on hrs on still have not speak to a rep |
| 5232 |
negative |
southwestair my son s flight be cancel flightled today i be on hold hours to no avail can you help me rebook |
| 5233 |
negative |
southwestair flight atl to lga cancel flightled any suggestions how to get home |
| 5234 |
negative |
southwestair be flight oma den on actually cancel flightled be on hold for over an hour and your website say conflict message |
| 5235 |
negative |
southwestair hi i just get a message that part of my flight be cancel flightled i can not rebook online and nobody answer my phone call help me |
| 5236 |
negative |
southwestair sev ppl i be my office receive an apology and k ff miles for this delay only apologize to select ppl i get nothing |
| 5237 |
negative |
southwestair yes total of hours on hold with all the cancel flightlations one would think there would be more staff decide to cx and drive |
| 5238 |
negative |
southwestair do not you think a hr wait time to speak to an actual agent be ridiculous my flight be cancel flightled this morning getyourlife |
| 5239 |
negative |
southwestair wound vet stick hv trouble with agent help on hold and no answer on twitter pls respond |
| 5240 |
negative |
southwestair manchesterbwi be delay for one idiot who be not on the plane we have wait hours for our window and may miss it |
| 5241 |
negative |
southwestair hv wound vet stick in chi he be travel to ny heal need fly ny late flightst be by catch intl flt help |
| 5242 |
positive |
southwestair i just want to say you be incredible for send people to see their idols sooooo kind and amaze destinationdragons |
| 5243 |
negative |
southwestair flight cancel flightled today now we have be on hold for over an hour |
| 5244 |
negative |
southwestair really this be get worse as the day go on late flight leave then have to be divert and now sit on the tarmac in va |
| 5245 |
negative |
southwestair callmestanley and bring back the agent will call you back feature why be that ever discontinue |
| 5246 |
positive |
southwestair thank you i leave my ipad on a plane fill out a lose and find form you all find it and ship it back thank you flysw |
| 5247 |
neutral |
southwestair hi can you please tell me why today s flight from chicago to dia be cancel flightled thank |
| 5248 |
negative |
southwestair any particular reason it be minutes and count to speak to a human be |
| 5249 |
negative |
southwestair stand in las vegas and our flight say on time but reps be tell us that all flight to denver be cancel flightled help |
| 5250 |
neutral |
southwestair and usairways have cancel flightled flight after pm today due to winter storm travelers urge to contact carrier for info |
| 5251 |
negative |
southwestair be there any estimate on when the hold for you online will end i be at an hour and forty minutes now i need to rebook |
| 5252 |
negative |
southwestair sit in baltimore finish taxi and approve to takeoff oops not enough fuel fail minflight beenhours |
| 5253 |
positive |
southwestair send your way thank for the help |
| 5254 |
neutral |
southwestair any chance there be a few seat open from den to dal this afternoon |
| 5255 |
negative |
southwestair the wait for the bag be longer than the actual flight |
| 5256 |
negative |
southwestair sure be with delta look like i will make my birthday celebration after all |
| 5257 |
negative |
southwestair where the heck be the bag for chicago it have be an hour |
| 5258 |
neutral |
southwestair depart mdw it be cold f windy with snow on the grind for sunny and f las vegas lasairport http tcoirynmbdu |
| 5259 |
neutral |
southwestair can you follow so i can dm a confirmation number i need confirm to cancel flight i will call to confirm monday for refund |
| 5260 |
negative |
southwestair no tell to call cust service on monday |
| 5261 |
negative |
southwestair why be the ticket line in las vegas so unorganized mass craziness half of the ticket station unman |
| 5262 |
neutral |
southwestair i actually could use a slight tweak to my return not leave here now til monday any way i can skip call for that |
| 5263 |
negative |
southwestair fl cancel flightled from dallas to austin no one answer need help |
| 5264 |
negative |
southwestair be on hold for min try to rebook my flight you cancel flightled help |
| 5265 |
negative |
southwestair you all just cancel flightled the flight i rebooked after st be cancel flightled help i need to be in nyc schedule more flight tomorrow |
| 5266 |
neutral |
southwestair microsecond too late flight so very very sad |
| 5267 |
negative |
southwestair my wife be try to get a group of clients to their destination and just get disconnect after hours hold help |
| 5268 |
neutral |
southwestair could you put one here in baltimore http tcovlcikvip |
| 5269 |
negative |
southwestair very confuse to receive your trip be around the corner email when i already cancel flightled the flight |
| 5270 |
positive |
southwestair you all be fast we already have our winners congrats |
| 5271 |
neutral |
southwestair have five people show up yet |
| 5272 |
positive |
southwestair leave my computer on the plane two weeks late flightr they find it and send it to me greatservice happy customer |
| 5273 |
neutral |
southwestair fortunately do not have to the flight take off on time |
| 5274 |
negative |
southwestair place on hold for total of two hours today after flight be cancel flightled online option not available what to do |
| 5275 |
neutral |
southwestair no thank |
| 5276 |
negative |
southwestair i have be on hold for the last hours no progress pleasehelp strand whenitsnowsitpours tgcyalate flightr |
| 5277 |
positive |
southwestair that be an awesome library |
| 5278 |
negative |
southwestair answer right away for a new res but can not rebook the people that be suppose to leave today worst customer service |
| 5279 |
negative |
southwestair horrible flight |
| 5280 |
neutral |
southwestair flight hou to mdw aboard a boeing board for an ontime pm departure wheelsup fb |
| 5281 |
negative |
southwestair lax be almost a mess for some reason the express bag drop be slower than the full service line http tcooryeegek |
| 5282 |
neutral |
southwestair any way that i can get a receipt for a cancel flightled portion of a roundtrip flight use the flight voucher just need receipt |
| 5283 |
neutral |
southwestair can i do the same thing as change a ticket by cancel flight my current ticket buy a replacement online |
| 5284 |
negative |
southwestair how to i rebook online when it keep tell me that it be a reserv number for a past date this morning hold for hrs |
| 5285 |
negative |
southwestair be on hold over minutes you can fly but not answer the phone |
| 5286 |
positive |
southwestair thank so much just have to make a cancel flightlation i have send you the info |
| 5287 |
neutral |
southwestair thank what be your opinion on chance of get in okay tomorrow |
| 5288 |
negative |
southwestair i fly back to omaha for my grandmothers funeral you cancel flight my return flight and do not bother to notify me thank a lot |
| 5289 |
negative |
southwestair you just cancel flightled my flight home so you better get me a private jet or something i need to get home now |
| 5290 |
negative |
southwestair since when do it become ok for a passenger to save row of seat for people with a late flightr board position how rude |
| 5291 |
negative |
southwestair can you provide direct assistance my colleague and i can not rebook bc the ticket be book via a corporate account help |
| 5292 |
neutral |
southwestair fly back to denver tomorrow should i rebook |
| 5293 |
negative |
southwestair flight just cancel flight can you help me rebook |
| 5294 |
neutral |
southwestair can you follow me so i can send the dm |
| 5295 |
neutral |
southwestair i never get my flight confirmation i have be on hold for an hour and i can not get info online what be i to do |
| 5296 |
neutral |
southwestair follow for a dm please need to confirm a cancel flight reservation |
| 5297 |
negative |
southwestair he be go to file a formal complaint this should have never happen please direct us to the right department |
| 5298 |
negative |
southwestair i be try to change a ticket for travel on monday that can not be change online anyway faster than wait on hold anhour |
| 5299 |
negative |
southwestair have a prompt for consumers for prompt for customer service instead of have customers on hold for hrs |
| 5300 |
negative |
southwestair you will not let me change my reservation online so now i be just waste my time http tcomhaxxaed |
| 5301 |
negative |
southwestair hire more customer service agents and hour and a half be too long to hold |
| 5302 |
positive |
southwestair dm send thank for the help |
| 5303 |
negative |
southwestair be on hold for an over an hour now when can we expect some customer service disappoint |
| 5304 |
negative |
southwestair i be upset because we be lie to be tell ice on runway but every other carrier be able to fly airport confirm no ice |
| 5305 |
positive |
southwestair bgr love swa myself and my employees use you always |
| 5306 |
negative |
southwestair what do you call that |
| 5307 |
neutral |
southwestair now flight be book and i have to fly standby if they will allow me to check in before the flight take off |
| 5308 |
negative |
southwestair my husband be respond to him and he insist to remove him from the seat btw sign be in both english and spanish |
| 5309 |
negative |
southwestair the agents werenot helpful tell me i would have to pay chng even though i tld them go bwi whch be part of trvl advsry |
| 5310 |
neutral |
southwestair can you follow and we will proceed |
| 5311 |
negative |
southwestair because accord to the flight attendant my husband do not talk english when the fact be that he understand and talk it |
| 5312 |
negative |
southwestair bad enough that there be no seat assign he be seat at an exit seat and a male flight attendant remove him from there |
| 5313 |
neutral |
southwestair there be a current cancel flightlation in indianapolis my girlfriend be strand any ideas or help you can provide |
| 5314 |
negative |
southwestair my husband a first time flyer with you have have the worst experience on board a aircraft just a few minutes ago |
| 5315 |
negative |
southwestair thx i manage to figure it out by try diff confirmation s as i book just annoy it be not readily available |
| 5316 |
negative |
southwestair nd leg of trip cancel flightled be on hold hrs will we lose our if we do not speak to someone before first flight leave |
| 5317 |
negative |
southwestair i have be on hold almost an hour i love you all but imjustsaying http tcotfyybhjhl |
| 5318 |
negative |
southwestair i love you guy but even comcast have a better phone help system a simple callback system would fix most of the problem |
| 5319 |
negative |
southwestair be really go to hear my mouth about this bag situation |
| 5320 |
negative |
southwestair you guy need better communication to your customers this be rude and unprofessional |
| 5321 |
negative |
southwestair i write to your customer support on monday re a cancel flight flight but have not hear back any idea what be up thank |
| 5322 |
neutral |
southwestair any official word whether flight from bwi to manchester be cancel flightled i have get an hr drive in snow if it be |
| 5323 |
negative |
southwestair receive an error online and have be on hold for over hours completely unacceptable |
| 5324 |
neutral |
southwestair free cable out of this world technology and a man dream come true free and portable http tcoqwtilya |
| 5325 |
positive |
southwestair be the best case and point https tcoucvnilmbx ryand happybirthday |
| 5326 |
positive |
southwestair incredible view i have a smooth flight both ways even tho there be turbulence your pilot rock http tconsusfsbpv |
| 5327 |
neutral |
southwestair k thank |
| 5328 |
negative |
southwestair when you take my money and do not provide a service make for a profitable venture for your company isitthegarykellyway |
| 5329 |
neutral |
southwestair when do today s scavenger hunt start i be try to help my little brother win destinationdragons |
| 5330 |
neutral |
southwestair it be never too late flight to do the right thing |
| 5331 |
negative |
southwestair same here would appreciate a follow so i can dm my info to figure out what i be suppose to do |
| 5332 |
negative |
southwestair try to get anyone on phone flt cancel flight please get me to denver |
| 5333 |
neutral |
southwestair i dm d you |
| 5334 |
negative |
southwestair try to rebook flight on hold for mins before disconnect and now almost mins unbelievable http tcobjnzeix |
| 5335 |
negative |
southwestair you guy be just be disrespectful at this point learn my lesson about this airline |
| 5336 |
negative |
southwestair be on hold for mins to cancel flight my reservation can you assist |
| 5337 |
negative |
southwestair pls help on hold long time now travel business and flight orf from mci be cancel flightled need to get out there as soon as possible |
| 5338 |
neutral |
southwestair greet |
| 5339 |
positive |
southwestair thank you thank you thank you for come through for us i sincerely do not think it would happen swa thankyou |
| 5340 |
negative |
southwestair on hold over hrs and get cutoff cancel flightled my flight now can not get to book cruise in florida terrible customer service |
| 5341 |
negative |
southwestair i have be on hold for over an hour and countingjust need a simple name change http tcosiczxoez |
| 5342 |
negative |
southwestair lose kay chapman design artluggage for important show will not help locate it terrible customer service |
| 5343 |
negative |
southwestair be on hold for over an hour to speak to a customer service rep what the heck southwest customerservice |
| 5344 |
negative |
southwestair be any flight leave dc today flight be cancel flightled be on hold for over an hour |
| 5345 |
negative |
southwestair you can do better than have someone on hold for over an hr http tcofxnvba |
| 5346 |
negative |
southwestair we have be wait for almost hours try to rebook flight please help us get through to someone |
| 5347 |
positive |
southwestair flight bnardu have the most excellent crew today |
| 5348 |
negative |
southwestair i call unite and they solve the flight cancel flightlation issue in minutes may be ask them how to do it getmorehands |
| 5349 |
positive |
southwestair never felt better take care of indian aunties be the gold standard thank aruna http tcoaypyaduya |
| 5350 |
negative |
southwestair i be stick in fort lauderdale |
| 5351 |
negative |
southwestair hours on hold try to reschedule cancel flightled flight hold music stop but no one s answer how can i reach a rep |
| 5352 |
negative |
southwestair i think you guy be the best airline i have be on hold for an hour |
| 5353 |
positive |
southwestair southwestoliver that be a great fa right there |
| 5354 |
positive |
southwestair dm send thank you |
| 5355 |
negative |
southwestair have to pay a fare difference on a change but can not seem to find the receipt for it how can i get a copy for reimbursement |
| 5356 |
negative |
southwestair can not speak with customer service for hours still on hold do you guy work nogood |
| 5357 |
negative |
southwestair seriously be the reason for all the cancel flightled flight and long phone wait time that you guy be tremendously understaffed |
| 5358 |
negative |
southwestair very frustrate saw seat avail online for pref alt flight unable to book online lose those seat during hr phone hold |
| 5359 |
neutral |
southwestair cspkcats let us know if we can help |
| 5360 |
neutral |
southwestair would love tix for velour showentered every contest and still have not win |
| 5361 |
negative |
southwestair on hold wait to make special accommodations for my mom who be travel hour and minutes on hold unacceptable |
| 5362 |
positive |
southwestair theellenshow imaginedragons kdepetro what a great first night destinationdragons http tconlrfouay |
| 5363 |
positive |
southwestair finally through thx |
| 5364 |
negative |
southwestair this be ridiculous it be be hours on hold to rebook cancel flightled flight |
| 5365 |
negative |
southwestair hi janet in customer service i be call you back and have be sit in que for mins plz pick it up frustrate |
| 5366 |
negative |
southwestair i thank you for the reply but too complicate to dm really would like to talk to a cust rep what be go on there |
| 5367 |
negative |
southwestair can not dm you because you do not follow me |
| 5368 |
negative |
southwestair yes i figure an hour be a long enough time to hold before give up can somebody call me |
| 5369 |
negative |
southwestair be on hold forever my first flight be cancel flightled but my nd flight be still on time help |
| 5370 |
positive |
southwestair hello southwestair i be happy to be fly with you this morning dalmdw look forward to a comfortable fight |
| 5371 |
negative |
southwestair be anyone answer phone to rebook cancel flightled flight |
| 5372 |
positive |
southwestair your attendants at the atl airport be awesome very helpful with all the cancel flightlations this morning |
| 5373 |
negative |
southwestair customer svc worse than the winterweather flight cancel flight website malfunction on hold for http tcopgwukrpmox |
| 5374 |
positive |
southwestair flt crew orangecounty to denver be the best weather delay but pilot just invite the kid to see the cockpit love |
| 5375 |
negative |
southwestair i will never choose usairways over you again getmeoffthisbird |
| 5376 |
positive |
southwestair have an amaze experience with your staff at dia last night i be blow away by their hospitality with my wife on crutches |
| 5377 |
negative |
southwestair be on hold now for hour minutes with cust service can you help |
| 5378 |
negative |
southwestair too long to wait for bag when they could have be on the next flight out the party of could have wait in albany |
| 5379 |
negative |
southwestair where be our pilot plane be here flight say it be still on time but we should of be off the grind minutes ago |
| 5380 |
positive |
southwestair have a great trip this past week to vegas for work and have this pic over the southwest on southwest http tcoaycflalxv |
| 5381 |
negative |
southwestair i get that weather delay be not in your hand but be there nothing else you can offer for the massive inconvenience |
| 5382 |
negative |
southwestair answer my options be a refund or a resched for monday i would miss work so i be pay hundreds for a usairways flight tmw |
| 5383 |
negative |
southwestair on hold for over an hour twice terrible |
| 5384 |
negative |
southwestair my flight be cancel flightled due to weather what next |
| 5385 |
negative |
southwestair crazy hold time today over an hour now help |
| 5386 |
negative |
southwestair be on hold for hrs can not get airport flight icy country backroads help pls southwestair bna |
| 5387 |
negative |
southwestair stlbos flight today be cancel flightled online resched form give an error on hold for past min help terribleservice |
| 5388 |
neutral |
southwestair how can we get refund instead of credit for flight that you cancel flightled we could not switch to a flight tomorrow |
| 5389 |
negative |
southwestair be on hold for hrs can not get airport flight icy country backroads help pls can a human answer bna |
| 5390 |
negative |
southwestair be on hold for over an hour any chance someone can help me on here |
| 5391 |
negative |
southwestair so you cancel flight our flight to phx bc of sdf weather but flight the ne from sdf be still go on wtf http tconggnwiar |
| 5392 |
neutral |
southwestair show jacksonville some too we want ticketsforjax |
| 5393 |
negative |
southwestair cancel flightled my flight without explanation and will not pick up the phone minutes and count customerservice olive |
| 5394 |
neutral |
southwestair plz consider customers you be lose to aa for the kc okc direct okcdirects okc mci flight okcprofessionals |
| 5395 |
positive |
southwestair so glad you guy do business w more class than ur competitors spiritairlines |
| 5396 |
positive |
southwestair thank the great service staff let me change my flight time for free pvd to the sky for me always on swa |
| 5397 |
negative |
southwestair my wife have now be on hold for minutes i get weather be bad but this be insane customerservice customerloyalty |
| 5398 |
negative |
southwestair i have be on hold for hours when will you answer |
| 5399 |
negative |
southwestair i need refund on my cancel flightled flight this morning and have be on hold for more than an hour x what to do |
| 5400 |
negative |
southwestair thank for the cancel flightation today only airline that be cancel flight lose a customer today |
| 5401 |
negative |
southwestair cancel flightling flight due to winter weather be totally understandable but it would sure be nice if you would answer your phone |
| 5402 |
neutral |
southwestair can i book a flight on my own and get reimburse by you |
| 5403 |
negative |
southwestair i have be on hold for hrs now wait to talk to someone with a pulse to get my cancel flight flight reschedule be this sop |
| 5404 |
negative |
southwestair be on hold to rebook a flight to cmh for hrs your rebook website be crash |
| 5405 |
negative |
southwestair be on hold so long to rebook my cancel flightled flight i have enough time to rebook with usairways instead lot of room there |
| 5406 |
neutral |
southwestair be we sure flight will not be cancel flight after i be try to make plan in stl |
| 5407 |
positive |
southwestair great flight and great view http tcoaufmxdaj |
| 5408 |
negative |
southwestair have be on hold to reschedule a flight for hours please help phone will be out of batteries soon |
| 5409 |
negative |
southwestair minutes still have not talk to one person shock phone be go to die before i talk to anyone http tcoiwoigrlhxb |
| 5410 |
neutral |
southwestair flight nwn taxis at flytpa prior to flight to flynashville http tcoidrakenoh |
| 5411 |
negative |
southwestair at fort launder dale and the gate agent can not switch flight to an earlier flight but we can on our phone ridiculous |
| 5412 |
negative |
southwestair so why be every single flight out of portcolumbuscmh cancel flightled for only your airline |
| 5413 |
negative |
southwestair cancel flightled my flight will not refund me and tell me call customer service n be hold for minutes still waitin badservice |
| 5414 |
negative |
southwestair i be go to need you to answer your phone be on hold for an hour be not okay |
| 5415 |
negative |
southwestair almost an hour on hold for swa be inexcusable hiremorepeople |
| 5416 |
positive |
southwestair be my favorite airline i can not wait to book my flight to new orleans for my trip in april |
| 5417 |
negative |
southwestair suggestions tell customers approximate wait time when they be on hold min now and allow them to cancel flight online |
| 5418 |
negative |
southwestair thank for not tell us our flight be cancel flightled not help us in anyway and ruin my birthday worstcustomerservice |
| 5419 |
negative |
southwestair how be tkt in the a grp for a cxld flight get stick at the back of the cs when your site phone and agents take h to rebook |
| 5420 |
positive |
southwestair love the board to go to chicago keepitmovin |
| 5421 |
neutral |
southwestair flt out of mht have fun with my kid and grandkids of them jack say hi http tcobhooiytzq |
| 5422 |
negative |
southwestair jump the gun a little cancel flight our flight no other airline be cancel flight out of louisville you be ruin my vacation |
| 5423 |
negative |
southwestair apologies help would have be nice have supvsr sally in cle offer one not usual gr southwest customer service i love |
| 5424 |
negative |
southwestair on hold for two hours and it timedout on me great system you get there |
| 5425 |
negative |
southwestair rock americanair horror |
| 5426 |
negative |
southwestair any plan to implement a callback system on your reflight book problems line be on hold for over an hour now |
| 5427 |
negative |
southwestair there be nothing i love more than be on hold for over an hour http tcoliqwoblfbt |
| 5428 |
neutral |
southwestair imaginedragons destinationdragons scavenger hunt rule http tcovhgkitzsaw |
| 5429 |
negative |
southwestair app error say click here can not click not hyperlinked http tcoihwnfkz |
| 5430 |
negative |
southwestair i need your help but no one will pick up the phone |
| 5431 |
negative |
southwestair anyone answer phone this morning at iflyswa on hold minutes and count |
| 5432 |
neutral |
southwestair we be try to go as far away from kingscollegelondon as possible for charity today would you help us jailbreak rag |
| 5433 |
negative |
southwestair be you hand out ticket while i be sleep |
| 5434 |
neutral |
southwestair dal be due for sleet sun evedid not see it list for cities that can rebook fly to dca at |
| 5435 |
positive |
southwestair have a great la flight with clarence and frank those guy be a hoot thank |
| 5436 |
negative |
southwestair why do i not receive drink coupons with point but all my friends do |
| 5437 |
neutral |
southwestair absolutely require be the flight go to be cancel flight |
| 5438 |
neutral |
southwestair i have a flight on sunday the nd to columbus from denver i just get a travel alert on my southwest app be the reschedule |
| 5439 |
neutral |
southwestair do you have childrens rat for flight |
| 5440 |
negative |
southwestair how often be airplane seatstray table clean and sanitize rather have air purifier and clean seat than wifi |
| 5441 |
negative |
southwestair i lose my luggage my birthday wish be to find my luggage |
| 5442 |
neutral |
southwestair if you would love to see more girls get inspire about become pilot rt our free albuquerque event http tcorfxlvkgdh |
| 5443 |
neutral |
southwestair at troubadour with imaginedragons destinationdragons http tcorklqxxawhc |
| 5444 |
neutral |
southwestair hey there can you follow us so we can dm you a question |
| 5445 |
negative |
southwestair get a text my flight be cancel flightled now what do i do help please |
| 5446 |
negative |
southwestair be sit outside our gate for mins at lga why no move to another gate we e bake on this plane flight |
| 5447 |
negative |
southwestair grand total from land to get bag one hour that be very sad |
| 5448 |
negative |
southwestair your staff be really kind about the flight delay luggage not at all very disappoint |
| 5449 |
positive |
southwestair hey southwest i want to go to see imaginedragons you guy be a lot better then jet blue |
| 5450 |
negative |
southwestair land an hour late flight from ind to den and min late flightr our bag be not here not cool |
| 5451 |
positive |
southwestair hey sourhwest can you send me to atlanta to see imaginedragons i will fly southwest forever you guy be the best airline |
| 5452 |
negative |
southwestair horrible experience ever with airlinehave to reconsider any future flight customer service http tcoeczhcmmvi |
| 5453 |
neutral |
southwestair salt or honey roast i vote to bring back the salt peanuts i dread a year of the honey roast http tcorhwktqfo |
| 5454 |
neutral |
southwestair do swa send out customer survey to earn toward flight be this legit |
| 5455 |
neutral |
southwestair tifffyhuang i meet my twitter friend wait outside the troubadour destinationdragons http tcolfwafad |
| 5456 |
neutral |
southwestair do you still offer discount on seat for children under we would rather put him in a seat than in a lap |
| 5457 |
negative |
southwestair want a for the find the gate no apology or exp all good i be sure connect flight leave sac will be chill |
| 5458 |
negative |
southwestair suck passengers leave the plane to make room luggage check luggage and get back on delay flight to same city |
| 5459 |
negative |
southwestair cool the plane you say be ours that just leave the terminal for a diff city she a cold betch for fly the friendly sky |
| 5460 |
neutral |
southwestair it be |
| 5461 |
negative |
southwestair flight to san diego be delay per usual take me home |
| 5462 |
neutral |
southwestair how do i find travel fund i have available to use f past change flight do not see an option in my account |
| 5463 |
positive |
southwestair fortunemagazine great news |
| 5464 |
positive |
southwestair be make dream come true with their destinationdragons scavenger hunt you can win a chance to see imagine dragons go |
| 5465 |
neutral |
southwestair my father be kind enough to offer to pay for a hotel but i can not use this coupon if he pay from fl no help |
| 5466 |
negative |
southwestair every other city on your nationwide sale have fabulous fare why nothing from buffalo except for cities |
| 5467 |
negative |
southwestair i have a voucher w swa that expire an extension would be a lot of love |
| 5468 |
positive |
southwestair well plane arrive pretty much on time and it be degrees on the grind in texas not much to complain about |
| 5469 |
negative |
southwestair not sure why we be still here in dallas plane have be at gate for min no update at all flight poor service |
| 5470 |
negative |
southwestair love one s flight atl to ind cancel flightled due to ice in indy sit here in indy it be bone dry tomorrow of snow |
| 5471 |
positive |
southwestair all s well i get comped with multiple other bag which just make my day http tcoaavvoreph |
| 5472 |
positive |
southwestair thank for the ride to chicago kmdw b http tcocpypgfnd |
| 5473 |
neutral |
southwestair book the th save me an emergency exit get to stretch out |
| 5474 |
negative |
southwestair i be in line at the airport right now will you cover hotel fair or be i to sleep in the airport |
| 5475 |
positive |
southwestair jasonwhitely flt emer stop in albuquer for a heart condition crew be awesome pilot be maverick on the divert |
| 5476 |
positive |
southwestair thank so much appreciate your kindness in adjust our reservation even during snowstorms i still prefer southwest |
| 5477 |
negative |
southwestair cancel flightled my flight and i be strand in st louis not sure what to do no other flight until tomorrow be i to sleep in airpt |
| 5478 |
neutral |
southwestair i think that flight be suppose to go to houston as well in case someone could check that |
| 5479 |
negative |
southwestair stick on the runway again delay on wednesday not a good way to take care of your loyal customers |
| 5480 |
positive |
southwestair you guy hold our flight thank you about to take off from mdw now to oakland thank |
| 5481 |
positive |
southwestair first time fly with you you have definitely win me over |
| 5482 |
negative |
southwestair we be do our best sit at a gate wait while not be give information why we be delay be not make this easy |
| 5483 |
positive |
southwestair rock open letter to flight attendant http tcozfroinpszi my child be inspire thank you |
| 5484 |
positive |
southwestair luved the sjc gate agent this be who board flight to dal do not get his name he represent your brand so well |
| 5485 |
positive |
southwestair thank for an awesome flight and connection we be delay but your staff and crew be purely amaze |
| 5486 |
positive |
southwestair great flight get us back on time thank |
| 5487 |
neutral |
southwestair mph wind and would do anything to be in florida right now help a sister out |
| 5488 |
neutral |
southwestair swagglikebean take me here |
| 5489 |
neutral |
southwestair my son be fly south west from nolaorlando hope to enter for him to win this contest destinationdragons |
| 5490 |
positive |
southwestair thx for smooth land today flymidway we applaud now what can you do abt the weather takemeback http tcooqzwclla |
| 5491 |
positive |
southwestair not frustrate just an idea great crew thank happycustomer |
| 5492 |
neutral |
southwestair no her lunch be over by the time she get her call answer |
| 5493 |
negative |
southwestair my parent flight frm stlatl cancel flight nite when be the next one out |
| 5494 |
negative |
southwestair well my mom call earlier and you guy have her on hold for close to an hour |
| 5495 |
negative |
southwestair there be an hour wait here for reflight book problems in line at omaha |
| 5496 |
negative |
southwestair it say i can not because my flight be in progress |
| 5497 |
negative |
southwestair can you help me with reflight book problems my flight be cancel flight fwhei |
| 5498 |
negative |
southwestair alist pref do not do any good if direct to atl be always wifiless flight |
| 5499 |
negative |
southwestair be that the same reliable system could not find my info and then say it refund my credit card |
| 5500 |
negative |
southwestair hours sorry do not get it oh well screw the weekend in az right eat the hotel no problem |
| 5501 |
positive |
southwestair we have early bird and it be great your employees be awesome it be passengers who kill the buzz |
| 5502 |
negative |
southwestair i be absolutely sick of s and no wifi |
| 5503 |
negative |
southwestair when will airfare be available through december of this year i have major trip come up and i be anxious to book them |
| 5504 |
positive |
southwestair ahah that be why i love sw |
| 5505 |
neutral |
southwestair be the contest over for destination dragons i want to try to do everything i can to go |
| 5506 |
positive |
southwestair you be lucky to have people like annamarie and norris at bwi i hope they get recognize for excellent cust service |
| 5507 |
neutral |
southwestair so the upcoming rr changesdeval be try to tell me not to fly southwest anymore because i be loyal so far i get it |
| 5508 |
neutral |
southwestair travel bwi nmaryland morrw any chance the flight be cancel flightled to inclement weather any chance can get earlier flight |
| 5509 |
negative |
southwestair dultch kid just want fuck money scumbag |
| 5510 |
positive |
southwestair i wish i would have see this hours ago i want to see them tonight so bad cry |
| 5511 |
neutral |
southwestair just do it that easy |
| 5512 |
positive |
southwestair i will have to drop by next time i visit |
| 5513 |
positive |
southwestair sacintlairport feel like a good day to fly thank for the ontime departure to sna bestinclass ft takemehome |
| 5514 |
positive |
southwestair great trip on yesterday outstanding flight attendants |
| 5515 |
neutral |
southwestair how can customers get in touch with you internationally from mexico for lose baggage |
| 5516 |
neutral |
southwestair rndtrp djqkc rt djimpact if you be try to make travel reservations for vegas on may nd it be too late flight |
| 5517 |
positive |
southwestair i be on the flight everyone have be so nice and helpful i be just hop we will get to fly out thank you |
| 5518 |
negative |
southwestair dultch that be horse radish |
| 5519 |
negative |
southwestair thank more concern about the conflict texts i be receive my about my flight have to drive hours now |
| 5520 |
positive |
southwestair thank you |
| 5521 |
positive |
southwestair thank you see you next wednesday in fll save me some peanuts |
| 5522 |
neutral |
southwestair how be life the noc |
| 5523 |
neutral |
southwestair i will tell marry a lamp if you give me ticket to the vegas show please i be desperate |
| 5524 |
neutral |
southwestair be there any current promotionscodes for nashvilledenver thank you |
| 5525 |
neutral |
southwestair promotion fly roundtrip flight to and from atl between and and get a companion pass for the year travel |
| 5526 |
positive |
southwestair so happy that you can finally put your southwestairlines board pass into passbook make life so much easier |
| 5527 |
positive |
southwestair i will do just about anything to go to the vegas show please man |
| 5528 |
negative |
southwestair here we go again delay in chicago why offer the flight if you never intend to fly it |
| 5529 |
neutral |
southwestair omg omg omg i just do |
| 5530 |
negative |
southwestair julgood she be travel with me the one that get miscommunicated with |
| 5531 |
negative |
southwestair wtf my flight be delay and then i go to board and my board pass have disappear from the southwest app |
| 5532 |
neutral |
southwestair tweet just pop up on my phone with aminaur follow miss my favorite southwest pilot and brother |
| 5533 |
neutral |
southwestair do you have special fare for students to visit prospective school it be expensive to visit graduate program |
| 5534 |
neutral |
southwestair i would be eternally grateful for ticket to the vegas show god bless |
| 5535 |
negative |
southwestair baggage woman say it be in blatimore and would be on a plane this morning now they can not find it wtf |
| 5536 |
negative |
southwestair http tcottxrsynlxr do not work on my flight just fyi |
| 5537 |
neutral |
southwestair please help i would die to see the vegas show it would be amaze to hear their songs for real |
| 5538 |
neutral |
southwestair i need imagine dragons like i need air please hoom me up for the vegas show |
| 5539 |
neutral |
southwestair i be commit okay please hook me up for destinationdragons |
| 5540 |
negative |
southwestair i would die if i get ticket to destinationdragons and you would be invite to my funeral |
| 5541 |
negative |
southwestair easy and pleasant unite difficult and stressful learn my lesson |
| 5542 |
neutral |
southwestair i would sell my nonexistent soul to go see destinationdragons |
| 5543 |
neutral |
southwestair theellenshow imaginedragons this job interfere wellen show concert will alway treasure my liveatfirefly experience |
| 5544 |
positive |
southwestair get it take care of thank you |
| 5545 |
negative |
southwestair not sure i can trust a statement with that many small number above word http tcoosrlhfho |
| 5546 |
neutral |
southwestair have post flight schedule cover the date range of defcon |
| 5547 |
negative |
southwestair late flightly you have always be late flight please get back to the old swa |
| 5548 |
negative |
southwestair totally suck that my flight be weather out of existence but stacy in tucson help with an overnight in vegas |
| 5549 |
negative |
southwestair be you guy alive i have be on hold for minutes and count |
| 5550 |
negative |
southwestair gary kelly should be ashamed of himself run a corporation in this way |
| 5551 |
negative |
southwestair you guy just rip me off if i could cancel flight every flight i have book for my employees i would buyer beware |
| 5552 |
negative |
southwestair not if its travel credit you use to buy and it expire on the day you find a lower rate |
| 5553 |
positive |
southwestair please acknowledge attendant jeff wernicke beat in class and service on sw |
| 5554 |
neutral |
southwestair lacma on fairfax |
| 5555 |
negative |
southwestair just want the money i pay for early bird refund noone seem to be able at three different sw should have that work out |
| 5556 |
negative |
southwestair i fill in the form on the website too darn it all i guess i will just have to cross my finger |
| 5557 |
positive |
southwestair thank you so much for access to destinationdragons tonight at thetroubadour imaginedragons cry die rn ripme |
| 5558 |
positive |
southwestair so excite about our last minute trip to disneyland and she do not know yet http tconkafbjyari |
| 5559 |
neutral |
southwestair be not you base in chicago why be you do a hunt in la and not your home city please bring one home |
| 5560 |
negative |
southwestair heyo what be cause flight ewr to hou to be delay |
| 5561 |
neutral |
southwestair when will you have flight from dal to pvd |
| 5562 |
negative |
southwestair your wifi stink i be not mad but i would not hate it if i get my money refund |
| 5563 |
negative |
southwestair cancel flight arrivals departures in nashville as of pm that and more weather headline pm liveonfox februaryfreezefox |
| 5564 |
neutral |
southwestair any spare ticket for vegas would be forever grateful destinationdragons |
| 5565 |
neutral |
southwestair theellenshow imaginedragons if only that be me destinationdragons |
| 5566 |
positive |
southwestair thank you so much http tcotgsbdfps |
| 5567 |
neutral |
southwestair any chance they will change this to include northeast airports jetblue have |
| 5568 |
negative |
southwestair i be on hold for minutes no one know how to win these ticket that you be still hand out destinationdragons |
| 5569 |
negative |
southwestair after minutes on the phone i be give another number to call now still on hold with them http tcoztkeeup |
| 5570 |
neutral |
southwestair please can i have the last ticket for me and my best friend to destinationdragons http tcoeqqinfszh |
| 5571 |
positive |
southwestair rule |
| 5572 |
negative |
southwestair no one i call know anything about it so i be just wonder how to get any destinationdragons |
| 5573 |
neutral |
southwestair i saw ppl be win ticket still how do we win some |
| 5574 |
negative |
southwestair okaaaaay ugh i be min away |
| 5575 |
neutral |
southwestair go frank go |
| 5576 |
neutral |
southwestair please please please http tcoxijifymvqp |
| 5577 |
negative |
southwestair yes but i like need my luggage before tomorrow morning |
| 5578 |
neutral |
southwestair min away |
| 5579 |
negative |
southwestair do not care nor do sna agent jacquie plitt rude gal bad attitude have fly usairways cabo thx http tcovbuxfpckfa |
| 5580 |
positive |
southwestair happily flight be not delay when a cockpit visit blow my fouryrold s mind thank cap n http tcocmqezxvdh |
| 5581 |
negative |
southwestair need make me whole use my tkt back n phx due rude sna agent jacquie plitt fly usairways cabo http tcoqxwwpa |
| 5582 |
neutral |
southwestair mins http tcobbzijwfdl |
| 5583 |
neutral |
southwestair be there a route to flight from mexico city to chicago midway use your service |
| 5584 |
positive |
southwestair flight only an hour long but one of the best flight i have ever have kudos to flight crew and airline in general |
| 5585 |
neutral |
southwestair how many be leave |
| 5586 |
negative |
southwestair swa agent jacquie plitt orangecounty sna rudely tell me you be not go cabo today or manana back phx fly usairways |
| 5587 |
positive |
southwestair thank for be so good to us military folk it be cold in stlouis but i sure enjoy my flight http tcorcdhqj |
| 5588 |
negative |
southwestair thank for lose my luggage |
| 5589 |
negative |
southwestair what about for us that can not get to the state they be play for the hunt any destinationdragons ticket leave even just one |
| 5590 |
neutral |
southwestair i be on the lol have anyone arrive yet |
| 5591 |
neutral |
southwestair leave behind ipad air on flight from bradley to bwi plane have already leave by the time i realize can you possibly help |
| 5592 |
neutral |
southwestair how many leave i be min wway |
| 5593 |
negative |
southwestair well i have a car free place stay have i know unacceptable treatment from spvsr sally in cleveland disappoint |
| 5594 |
neutral |
southwestair i can not dm you as you do not follow me |
| 5595 |
negative |
southwestair and this asshole cut in front of me your system blow http tcoujtvtcpa |
| 5596 |
negative |
southwestair it be pretty stupid and i probably will not fly it again plus hear nightmare stories of overbooked flight |
| 5597 |
neutral |
southwestair i be mins out wait for me |
| 5598 |
neutral |
southwestair get me on flight to denver and i will be more than happy |
| 5599 |
neutral |
southwestair will there a nonstop flight from midway to boise for this summer season look to book at labor day trip ty |
| 5600 |
negative |
southwestair over minutes without talk to a human at what point would you recommend i call americanair http tcoysqbvqmgb |
| 5601 |
neutral |
southwestair can one use a companion pass w a point flight book problems or be it only cash fare thx |
| 5602 |
neutral |
southwestair i be not tho |
| 5603 |
negative |
southwestair so you guy cancel flight bna flight do not bother alert passengers what give |
| 5604 |
positive |
southwestair thank you so so much for send me to la for destinationdragons tonight be go to rock |
| 5605 |
positive |
southwestair oh i see what you do there thank for support padresst |
| 5606 |
positive |
southwestair yeah haha never be in one it be expensive and we will so much fun destinationdragons |
| 5607 |
positive |
southwestair beautiful day in seattle http tcoiquppvqs |
| 5608 |
positive |
southwestair this have to be the best video i have see ever teamspirit https tcoxjenanye |
| 5609 |
positive |
southwestair samoore thank you for your kind response the acknowledgement and apology go a long way southwestrocks |
| 5610 |
negative |
southwestair no thank after those minutes someone do eventually help us and take care of it |
| 5611 |
negative |
southwestair be go for the weekend for friend s birthday so no point in reflight book problems |
| 5612 |
negative |
southwestair one of my bag do not make it to my destination i have the claim ticket any way to help out with a status on the location |
| 5613 |
neutral |
southwestair when be the next flight with free cocktails |
| 5614 |
negative |
include kciairport southwestair inclement weather may impact schedule service in reflight book problems options available http tcokeyrpflhil |
| 5615 |
neutral |
southwestair okay thank you also i do get a tweet earlier about hrs ago say i win should send a dm but then it be delete |
| 5616 |
negative |
southwestair yes but not with out an attitude and nasty comment |
| 5617 |
positive |
southwestair you guy rock so easy quick and affordable to change my flight bestairlineever neverchange |
| 5618 |
neutral |
southwestair i have a credit that expire a month before my flight be there any possible way i can have that extend |
| 5619 |
negative |
southwestair hour delay in atl due to air traffic control love miss an entire day of my vacation unhappycustomer mytimeismoney |
| 5620 |
neutral |
southwestair i have a question re your atl companion pass offer i know i need revenue flight roundtrips what be a revenue flight thnx |
| 5621 |
negative |
southwestair cancel flightled have to get refund cancel flightlations happen but the min phone wait painful music unacceptable come on |
| 5622 |
neutral |
southwestair how can i refer a friend for the southwest credit card for point |
| 5623 |
neutral |
southwestair i have the dm from southwestverity if need |
| 5624 |
neutral |
southwestair hello i be talk with southwestverity but it say you move here they send me a voucher but do not work can you help |
| 5625 |
neutral |
southwestair i be follow you now |
| 5626 |
neutral |
southwestair i can go i want to badly i do not know how to dm can i email you help wmnlife hotmailcom |
| 5627 |
positive |
thank you for your help shannon great customer service southwestair |
| 5628 |
negative |
southwestair hours late flight but i make it to sf maybe you can help me get on an earlier flight on sunday |
| 5629 |
negative |
southwestair again another ride sw employee that print out board pass deficiency in train obviously |
| 5630 |
positive |
southwestair thank lindsey the southwest twitter team for great service a speedy resolution luvagent swa |
| 5631 |
negative |
southwestair apparently mechanics have to be fly in to fix some plan not the most assure sign |
| 5632 |
positive |
southwestair please help we really want to fly with you guessweflyingdelta |
| 5633 |
neutral |
southwestair how oh how do we get ticket |
| 5634 |
neutral |
southwestair now accept apple s passbook app for board pass app work on iphone ipodtouch not ipad http tcoxxsaombdgs |
| 5635 |
positive |
southwestair thank you dming now |
| 5636 |
negative |
southwestair do you cancel flight all flight into bna today needtogethome |
| 5637 |
negative |
southwestair huge problem with someone whose ticket be cancel flight mid trip can you dm |
| 5638 |
negative |
southwestair flight from sunny sfo delay for hours and others cancel flightled leave and right with little update any help southwestair |
| 5639 |
negative |
southwestair please explain to reps ignore a technical issue and pass the buck be not a good business model lucky limit to |
| 5640 |
negative |
southwestair understand just frustrate you buy early bird check on the day they go on sale at be and get mid b feel rip off |
| 5641 |
neutral |
southwestair so that be what happen when your power level go over feet in the air |
| 5642 |
neutral |
southwestair s ceo kelly draw record crowd to bwiairport business partnership breakfast http tcocvbaolcbl http tcowtapxa |
| 5643 |
neutral |
southwestair s ceo kelly draw record crowd to bwiairport business partnership breakfast http tcohrvuktpvn http tcomydnvbzaz |
| 5644 |
negative |
southwestair please start charge for carryon luggage carryonbagssloweverybodydown |
| 5645 |
positive |
southwestair sea to den south sound volleyball team on its way http tcotncxcldm |
| 5646 |
neutral |
southwestair i will if you can see about move up my brother in laws graduation to the th thank |
| 5647 |
neutral |
southwestair will do thank you |
| 5648 |
neutral |
southwestair if there be any imagine dragons ticket leave for tomorrow at velourlive here in utah i would love to go i be available |
| 5649 |
neutral |
southwestair so the fare i see for flight in fall be the absoulutely lowest they will be |
| 5650 |
negative |
southwestair no no no swa low fare and ontime service be great but manufacture quirkiness mmm not so much sign captiveaudience |
| 5651 |
negative |
southwestair will you please start offer service out of triflight and ashevilleair to other airports have to drive hrs to use you |
| 5652 |
negative |
southwestair fly now from jax to den and i pay for wifi that barely be functional could not do work if i want to never again |
| 5653 |
negative |
southwestair flight to nashville be cancel flightled how do we another flight i have be try to call can not get a human |
| 5654 |
negative |
southwestair delay be understandable but look at the time of the the flight and board time weird |
| 5655 |
neutral |
southwestair i will dm you now |
| 5656 |
positive |
southwestair already book my ticket for august thth can not wait for my vacation |
| 5657 |
negative |
southwestair very frustrate buy early bird at be on day ticket be release and get midb ticket spend for nothing |
| 5658 |
neutral |
southwestair be that murraysawchuck |
| 5659 |
neutral |
southwestair maybe it be just a machine |
| 5660 |
negative |
southwestair so when your plane do not work the luxuries i pay for go away but you keep my money i need that biz model |
| 5661 |
negative |
southwestair you will extend if i call the day it expireswhy can not it just be extend now mightmismybrosgraduation |
| 5662 |
negative |
southwestair y airline i fly with but have not see anything like this yet |
| 5663 |
positive |
southwestair that be awesome love fly swa |
| 5664 |
positive |
southwestair that guy be the flight attendant on my last flight he be hilarious |
| 5665 |
positive |
southwestair thank for the info and the quick response |
| 5666 |
positive |
southwestair shhhh i do not want something else to steal our deal |
| 5667 |
negative |
southwestair cancel flight flight minutes before takeoff sit for min on the runway of the reschedule flight badservice |
| 5668 |
neutral |
southwestair how do i go on the scavenger hunt if i be in boston |
| 5669 |
neutral |
southwestair hi there we be fly swa today our son have a peanut allergy any way to request the crew not serve peanuts on flight thx |
| 5670 |
positive |
southwestair deborah help me |
| 5671 |
positive |
southwestair give this guy a raise great start to flight from az to mke |
| 5672 |
negative |
southwestair be not int l friendly |
| 5673 |
neutral |
southwestair ha ha not a make or break for me either way |
| 5674 |
negative |
southwestair in horrible customer service empty seat in early flight wantcharge me double to get home early instead the usual late flight |
| 5675 |
negative |
southwestair can you answer the phone so i can change my flight plan srsly |
| 5676 |
negative |
southwestair you could be a little more accommodate with extend my flight creditwhat be extra days notahappytraveler |
| 5677 |
neutral |
southwestair i would |
| 5678 |
negative |
southwestair if you be go to be inconsistent enforce your rule i would prefer you not randomly take it out on freq flyers that obey |
| 5679 |
neutral |
southwestair can you show me some love its degrees and all this snow but imdetermined to go to destinationdragons http tcooxmcwgab |
| 5680 |
neutral |
southwestair send |
| 5681 |
negative |
southwestair what do relay concern really mean howwhy do you keep let people on flight with bag larger than you state be allowabl |
| 5682 |
neutral |
southwestair what number can we use to all from outside the us thx |
| 5683 |
negative |
southwestair how long do it take for point from rr shop to post to my account get email say i have earn point but do not see them |
| 5684 |
neutral |
southwestair thank i know the rout you currently have from newark i be just wonder if there be any new ones on the horizon |
| 5685 |
positive |
southwestair oh my gosh go to dm you now thank you |
| 5686 |
positive |
southwestair thank you so much you be amaze i be go to cry omg |
| 5687 |
negative |
southwestair if you could get me on the flight my have be delay until |
| 5688 |
negative |
southwestair could not make flight fund forfeit as a no show be try to book another flight use those fund i be out |
| 5689 |
neutral |
southwestair i dmed you |
| 5690 |
neutral |
southwestair when be the last chance to win destinationdragon |
| 5691 |
negative |
southwestair make this delay go away maybe upgrade me and kats seat we be head to columbus |
| 5692 |
neutral |
southwestair i have a flight be from fort lauderdale to bwi can i cancel flight that flight flight trip i would |
| 5693 |
neutral |
southwestair geekstiel do you know when the last chance be |
| 5694 |
neutral |
southwestair vindictivetk larry david work for southwest |
| 5695 |
neutral |
southwestair fly southwest for the first time to lga with a layover in atlanta |
| 5696 |
positive |
southwestair hi just want to see if you have any new rout plan this year for newark love fly you guy and hope to do so more |
| 5697 |
positive |
southwestair thank you we will be in touch moveaboutthecountry |
| 5698 |
negative |
southwestair fjbfsc all i need be receipt show the charge i have on my amex not the xx that i keep get send |
| 5699 |
negative |
southwestair what do i need to do when tsa pre do not show for a flight of mine |
| 5700 |
negative |
southwestair get the run around today with customer service disconnect customer relations give twice help |
| 5701 |
negative |
southwestair have be do that for hours already |
| 5702 |
positive |
southwestair flight from bwi to isp ready to go thank for keep us warm frigidfriday http tcobfpfweyku |
| 5703 |
positive |
southwestair love love love this southwest rock always https tcoqvsffrdu |
| 5704 |
neutral |
southwestair who can i contact about request a charity donation thankyou |
| 5705 |
positive |
southwestair shout out to the flight crew for take amaze care of us on our double down flight thankyou |
| 5706 |
neutral |
southwestair what be the status on flight stlaus |
| 5707 |
positive |
southwestair please do hate have to fly a different airline you be my fav |
| 5708 |
negative |
southwestair after fly delta this week gogo be so good the tweet i send you do not even send until we land that be how bad it be |
| 5709 |
positive |
southwestair sure thing |
| 5710 |
negative |
southwestair why do you book my hotel twice ahhhhh |
| 5711 |
positive |
southwestair save mile to visit family in and this will impact how many time i can see my mother i plan and you change the rule |
| 5712 |
positive |
southwestair jackpot legroom http tcozoicegli |
| 5713 |
negative |
southwestair you be my go to airline now not so much you say you care but i now see not so much right now you suck |
| 5714 |
negative |
southwestair i have be loyal to southwest from the begin but very unhappy about your devaluation |
| 5715 |
neutral |
southwestair destinationdragons id be my favorite band and i meet my bestfriends thank to them it would be life change to see them |
| 5716 |
positive |
southwestair i live in the southwest imagine dragons be my favorite band and i meet my bestfriends thank to them it would be amaze |
| 5717 |
negative |
southwestair longer flight with series no wifi will be great when you retire them |
| 5718 |
negative |
southwestair excruciatingly slow internet on swa flight be now the norm rather than the exception be this be address |
| 5719 |
neutral |
southwestair yes thank you just send dm |
| 5720 |
neutral |
southwestair when be the last chance to get destinationdragons ticket i would die of happiness if i win |
| 5721 |
negative |
southwestair the inbrowser hover over be intrusive and annoy and the fact that the wifi only work on one device be sort of sad |
| 5722 |
negative |
southwestair the sign in screen have major mobile issue the responsive design be not work properly my nexus |
| 5723 |
negative |
southwestair sure do also read on there that southwest do not believe it be liable for the incident how be it my fault that sw lose it |
| 5724 |
negative |
southwestair what be up with the new inflight wifi service super crappy user experience miss the old provider |
| 5725 |
negative |
southwestair it be too damn cold to be sit on this runway with no heat |
| 5726 |
neutral |
southwestair can you please follow so i can dm thx |
| 5727 |
neutral |
southwestair send dm |
| 5728 |
positive |
southwestair i love you air travel do not get easier |
| 5729 |
positive |
southwestair receive awesome phone help from jim today help me switch around flight book with point |
| 5730 |
negative |
southwestair repeat this be policy be basically repeat fuck you to your customers i will be shop for a new airline as soon as possible |
| 5731 |
negative |
southwestair yeah that be not what happen i be really piss this be the kind of thing i expect from us or austrian not you |
| 5732 |
negative |
southwestair glad to see you know how to keep the money in your own pocket thank for the voucher in return for lose bag |
| 5733 |
negative |
southwestair you call this customer service sit in the tarmack for hr lose bag and you give me a voucher |
| 5734 |
neutral |
southwestair i would love to go to the destinationdragons imaginedragons show tomorrow in utah at velourlive i have be try so hard |
| 5735 |
neutral |
southwestair i hope i can take my selfie stick on the plane today goingtovegas |
| 5736 |
negative |
southwestair that be bull once you add a fare to the cart you should be lock in i make it all the way to paypal |
| 5737 |
neutral |
southwestair it be work on a different device though any help be appreciate |
| 5738 |
negative |
southwestair have trouble with wifi no matter what i get redirect back to getconnected page even though it say i be connect |
| 5739 |
negative |
southwestair be this account even aware of the destinationdragons contest the one you be fuck up for me |
| 5740 |
positive |
southwestair thank you i can not wait either |
| 5741 |
negative |
southwestair what do this even mean i be take about let elite customers who pay for a seat fill a seat that will go empty anyway |
| 5742 |
positive |
southwestair sweet glad to hear it i will keep you guy in mind next time |
| 5743 |
negative |
southwestair you do a great job of achieve that at most cities just not at bwi |
| 5744 |
negative |
southwestair hello my flight be cancel flightled for destinationdragons and no one at your desk at kci know what the fuck be happen |
| 5745 |
positive |
southwestair your employees at bwi have be amaze |
| 5746 |
positive |
southwestair thank for respond |
| 5747 |
negative |
southwestair thank for leave me hang here destinationdragons flight all fuck up now no help |
| 5748 |
neutral |
southwestair hi winter wx advisory issue for stl snow ice cold oh my will you issue a travel advisory for that |
| 5749 |
neutral |
southwestair if a travel advisory be post for den can i then make change to my ticket anything i need to know before i call |
| 5750 |
negative |
southwestair luxury only people on this flight i be go to get spoil |
| 5751 |
negative |
southwestair three flight with three check in agents not enough missedflight back to jet blue |
| 5752 |
positive |
southwestair when be you release your flight for september just find out you fly direct lbb to las so excite tripofalifetime |
| 5753 |
negative |
southwestair unable to book travel right now on the website or through the app help |
| 5754 |
positive |
southwestair gracias appreciate that |
| 5755 |
positive |
southwestair be fantastic that be the best flight service i have ever have |
| 5756 |
neutral |
southwestair would love to win ticket and take my son to imagine dragons in provo saturday night cross finger destinationdragons |
| 5757 |
negative |
southwestair promotion also say two free round trip flight nope have to pay extra for chi to vegas bait switch |
| 5758 |
negative |
southwestair so for an extra luggage it cost |
| 5759 |
negative |
southwestair turn my nonstop flight between laguardiadal into a stop in stl wth i be think some sorta comp be in order really |
| 5760 |
positive |
southwestair fly with you in about weeks bring blanket bc it be freeze |
| 5761 |
negative |
southwestair last flight have all consistently run behind schedule what be up with that |
| 5762 |
neutral |
southwestair how about some sweet promo code to help me visit my family please lol |
| 5763 |
negative |
southwestair my sinuses have to contend with two painful land rather than one and we miss a preregistration window beyond frustrate |
| 5764 |
negative |
southwestair why do airlines change ticket price in the middle of the day annoy |
| 5765 |
negative |
southwestair delay again you be kill me late flightly |
| 5766 |
positive |
southwestair love imagine dragons so much i eould die if i get ticket |
| 5767 |
neutral |
southwestair i wannaa go to the vegas show so bad id doo anything destinationdragons |
| 5768 |
positive |
southwestair i love imagine dragons of flip much pls destinationdragons |
| 5769 |
positive |
southwestair i would love to go to the atlanta show |
| 5770 |
positive |
southwestair i would do anything for ticket to the vegas anything i love imagine dragons so much |
| 5771 |
negative |
southwestair another delay wow |
| 5772 |
negative |
southwestair i do not want to be too whiny we accommodate several passengers whose earlier flight be cancel flightled our flight be very long |
| 5773 |
positive |
southwestair this would be an awesome experience destinationdragons |
| 5774 |
positive |
southwestair hi i your company and fly all the time i be wonder if you could please share this link read http tcololghpcdu |
| 5775 |
neutral |
southwestair yes how about destinationdragons in san diego |
| 5776 |
negative |
southwestair i can not begin to tell you how slow my plane s wifi be i can not even pull up an email what be i pay for |
| 5777 |
neutral |
southwestair do we get to pick which imaginedragons show destinationdragons |
| 5778 |
negative |
southwestair betsy be the besty gettin stick at las might not be bad for mostbut i want home homewardbound betsy besty thankyou |
| 5779 |
negative |
southwestair we should be land at ric right now but have not even leave atl should have pick delta maybe |
| 5780 |
negative |
southwestair i love ya but your bringin me down an hour late flight leave and now we have be sit in the runway for min fail |
| 5781 |
negative |
southwestair i have never be mor e disappoint in a company charge to use your wifi which only work for about apps parhetic |
| 5782 |
negative |
southwestair just pick up my bag at seatac all the clothe be soak wet bagawim http tcongxaloml |
| 5783 |
positive |
southwestair would be cool if the best airlines company hook me up with imaginedragons ticket for vegas |
| 5784 |
positive |
southwestair appreciate the reply hopefully those lax agents get the memo cheer |
| 5785 |
neutral |
southwestair can you help me out with ticket to the vegas event i would be so stoke |
| 5786 |
neutral |
southwestair i notice that there be separate button for guitar and actual music in this pic some band should take note of this |
| 5787 |
neutral |
southwestair give me ticket to atlanta i would do anything anything |
| 5788 |
negative |
southwestair offer us absolutely nothing for our trouble either blame the tsa |
| 5789 |
negative |
southwestair link do not work |
| 5790 |
neutral |
southwestair just realize my love voucher expire today any chance of get some love with an extension please veryloyalcustomer |
| 5791 |
negative |
southwestair it would be nice if i could get an answer even a simple no would do i just want to know |
| 5792 |
negative |
southwestair after hours of delay you do make a nice offer for reschedule me the next day but |
| 5793 |
positive |
southwestair a nice trip back home after a looong vaca http tcotrvfncedl |
| 5794 |
negative |
southwestair pay for in flight wifi from austin to san diego be not useable possible to get a refund conf xxvm |
| 5795 |
positive |
southwestair it be the usually excellent swa flight |
| 5796 |
negative |
southwestair you know i you but try my patience have easier cheaper ways from tpa to pdx but stick w you turn my hrs in mci to |
| 5797 |
negative |
southwestair i figure the stream would not work per the tos but just the nascar site be take longer than minutes to load |
| 5798 |
negative |
southwestair now we have to wait and wait to get it straight i fly you for personal and business but now not so sure bebetter |
| 5799 |
negative |
southwestair because your gate attendant let someone board whose board pass keep read invalid this mess up the passenger log |
| 5800 |
negative |
southwestair your android wifi experience be terrible be a ripoff i can not get to nascar or mrn for disupdates budweiserduels |
| 5801 |
negative |
southwestair dear swa i fly you a lot most of the time amaze today unacceptablei be sit here in midway delay min |
| 5802 |
negative |
southwestair what do you know finally line up like cattle to board my sw flight after original departure time badcustomerservice |
| 5803 |
neutral |
southwestair seem like you could make more money by open up seat on a more desirable flight |
| 5804 |
positive |
southwestair jason at gate in san make my afternoon southwestairlines stellarservice thank |
| 5805 |
positive |
southwestair thank for add straight flight from columbus to oakland |
| 5806 |
positive |
southwestair i look forward to those direct flight to california to see my family more often thank you michaelbcoleman byebyeusairline |
| 5807 |
negative |
southwestair where be the great customer service i have come to knowexpect you love drop by eb check in and no help in sight |
| 5808 |
negative |
southwestair why can not you help me after you make mistake and drop my early bird check in on your end where be the love |
| 5809 |
neutral |
southwestair i have a roundtrip ticket now and i need to change one leg of the trip to a nearby airport not possible via website |
| 5810 |
negative |
southwestair please do something about the speed of your wifi connections on your plan it might as well be nonexistent |
| 5811 |
positive |
southwestair your crew on tonight be outstanding god bless them and the medically train passengers on board |
| 5812 |
negative |
southwestair weather seriously can not even be the only excuse at this point because it be awful service in the summer too over it |
| 5813 |
negative |
southwestair be seriously the worst i do not remember the last time i or someone i know have a flight that be not delay cancel flightled etc |
| 5814 |
neutral |
southwestair be there any way to get entry to the las vegas event to see imaginedragons perform destinationdragons |
| 5815 |
positive |
southwestair give the crew of swa a high five from this avb guy for its nice xw land into bostonlogan nicely do |
| 5816 |
negative |
southwestair why do you charge so much move from a full flight to an earlier flight with seat available do not make sense to me |
| 5817 |
negative |
southwestair and now no wifi come on |
| 5818 |
negative |
southwestair on brd nowfrustrated we go buf not rocif tld flt be gng b hold earlier would not be a messcng bk unable due to overbk |
| 5819 |
positive |
southwestair have to be honest do not expect a fast response thank you off to chiberia we go |
| 5820 |
positive |
southwestair make miracles again the customer service department give me by far one of the friendliest phone call ever wheelsup |
| 5821 |
positive |
southwestair already sign up thank look forward to try the southwest experience |
| 5822 |
negative |
southwestair on unscheduled aircraft change please have a better system in place not worth the pay upgrade refund |
| 5823 |
neutral |
southwestair good to know perhaps it be execution then |
| 5824 |
negative |
southwestair love how you hold flight in phx for late flight passengers and make us all over an hour late flight great job |
| 5825 |
negative |
southwestair i try to return to orig book flt tell overbookedgng to diff destfeel like we be switch on purpose bec of overbook |
| 5826 |
positive |
southwestair amiltx you be forgive most love customer it be as if you never leave ll that be why you be bae |
| 5827 |
negative |
southwestair do we have a time estimate for our luggage we will be sure to fill out your survey |
| 5828 |
positive |
southwestair you only hear about the bad things fly the last to weekend the flight and crew be awesome thank you |
| 5829 |
positive |
southwestair sorry to spam it would just be so awesome to see imaginedragons in vegas your help would be absolutely amaze |
| 5830 |
neutral |
southwestair dm send |
| 5831 |
neutral |
southwestair can you please dm me i have a question for you |
| 5832 |
neutral |
southwestair do |
| 5833 |
negative |
southwestair let us chat about flight to and from bwi and the carolina area can a girl get break i have have to resort to usair a day |
| 5834 |
neutral |
southwestair send |
| 5835 |
negative |
southwestair remember me would not let me on pm flight seat available now my flight be delay worst airline badservice |
| 5836 |
positive |
southwestair michaelbcoleman thank for make new direct flight to san francisco |
| 5837 |
positive |
southwestair the crew of have be great to us today travel from ft lauderdale to louisville with kid and under thank |
| 5838 |
neutral |
southwestair will you please work out a contract with triflight to offer service there |
| 5839 |
neutral |
southwestair please reply to my dm |
| 5840 |
neutral |
southwestair you be go to compensate us for the two plane change in atlanta right |
| 5841 |
negative |
southwestair next up enforce your board procedure |
| 5842 |
negative |
southwestair roger wilco |
| 5843 |
neutral |
southwestair how do i enter passport information on an exist reservation before check in |
| 5844 |
neutral |
southwestair any way you can help with entry to vegas event my boyfriend i have be imaginedragons fan since they be awesome |
| 5845 |
positive |
southwestair nvm gate say they be hold connections thank for quick response |
| 5846 |
neutral |
southwestair to the rescue sundown in chicago next stop san antonio http tcorqbpmwettq |
| 5847 |
negative |
southwestair you all say flt be on time yet we have not board for a departure bc we be wait on a new crew why the subterfuge |
| 5848 |
negative |
southwestair do you all get rid of the austin to cabo flight all together there be zero nonstop in aug and sept |
| 5849 |
positive |
southwestair look forward to the beat music available on my flight today that be pretty cool |
| 5850 |
positive |
southwestair have some of the best airfare price get to love them |
| 5851 |
negative |
southwestair my flt be delay schedule to miss my connection can i get some help hhp |
| 5852 |
positive |
southwestair thank you will do |
| 5853 |
negative |
southwestair i do not say anything about patience i say this be probably the last time i fly southwest i suggest others do the same |
| 5854 |
negative |
southwestair flight |
| 5855 |
neutral |
southwestair iphone app add passbook support airlines travel http tcoljzdthdbv |
| 5856 |
neutral |
southwestair do you have any ticket to the atlanta show i would love to go with my sister |
| 5857 |
neutral |
southwestair panchojoe no no you must have hear us wrong sweet mixtape though the record i do not leave the s the s leave me |
| 5858 |
positive |
southwestair thank for the opportunity |
| 5859 |
negative |
southwestair do not ever tweet me again |
| 5860 |
negative |
southwestair problem be i be not issue a position until today at the gate and no option to upgrade not good when you be |
| 5861 |
negative |
southwestair might be the worst airline ever |
| 5862 |
positive |
southwestair truly the best in customerservice if something go wrong no matter how big or small the issue be they fix it thank you |
| 5863 |
positive |
southwestair you be the easiest airline to deal with i loveeee you so much |
| 5864 |
negative |
southwestair my be be can i empathize but i think your team have lose the right to be capitalize it be a lowercase team day |
| 5865 |
positive |
southwestair thank you |
| 5866 |
neutral |
southwestair yes please |
| 5867 |
positive |
southwestair ok gotcha |
| 5868 |
negative |
southwestair oops no function bathrooms on a fairly full flight hope everyone on from new york can hold it me include |
| 5869 |
positive |
southwestair i be excite too but perhaps you could scale your excitement back by a few weeks |
| 5870 |
neutral |
southwestair imaginedragons please help me and my best friend get ticket to destinationdragons we have so much to thank them for |
| 5871 |
neutral |
southwestair be there any way me my best friend could get ticket to destinationdragons they mean everything in the world to us |
| 5872 |
neutral |
southwestair livvyports and i become best friends bcuz of imaginedragons be there any other way |
| 5873 |
positive |
southwestair me sammijons be best friends because of imaginedragons any chance we could get ticket to destinationdragons |
| 5874 |
positive |
southwestair thank you you guy |
| 5875 |
negative |
southwestair my trip be a month away why do you consider it around the corner be that a set i can change |
| 5876 |
neutral |
southwestair ceo gary kelly you all be absolutely my heroes southwestrally bwi bestemployees swaculture http tcojtxyhqhfjj |
| 5877 |
neutral |
southwestair any site gmail facebook etc |
| 5878 |
positive |
southwestair ceo gary kelly we be america s most love and most fly airline southwestrally bwi bestemployees swaculture swapic |
| 5879 |
negative |
southwestair i try again with your inflight wifi fail |
| 5880 |
negative |
southwestair flight book problems all my late flight summer travel do the auscun direct flight disappear |
| 5881 |
positive |
southwestair dresparkles thank you i finally make it to my destination |
| 5882 |
positive |
southwestair luvin me some flight today do not change and please add paypal as payment option |
| 5883 |
neutral |
southwestair presceo gary kelly at therofo address of his bwi base employees cbsbaltimore http tcooiuqttz |
| 5884 |
negative |
southwestair you be kill me always delay from sandiego to sf ugh |
| 5885 |
neutral |
southwestair when can i start flight book problems for next years super bowl time help |
| 5886 |
neutral |
southwestair will you ever have a nonstop from sjc to bna we will take sfo or oak too pleaseeeeee thank you |
| 5887 |
negative |
southwestair almost bump me off my flight to hrl when i be minutes early then your staff be rude when i ask what be the problem |
| 5888 |
negative |
southwestair experience the worst customer service ever currently wait for cs rep then put on hold but actually be hang up on |
| 5889 |
positive |
southwestair make fly for unobaseball fun flight crew just lead the plane in sing happy birthday to one of our guy luvintheair |
| 5890 |
neutral |
southwestair thank you please follow and i will send |
| 5891 |
positive |
southwestair i just receive your birthday card it be amaze and make me smile with joy nice videos thank |
| 5892 |
positive |
thank southwestair heartlanta |
| 5893 |
neutral |
southwestair any idea if there will be any spring sales soon for travel from late flight august to early september go from pa to lax |
| 5894 |
positive |
southwestair thank for the b day concert i watch them all and notice the fist bumphigh five at the end of the rock version |
| 5895 |
negative |
southwestair why do not your terminal b in lga have precheck make me want to never fly your airline |
| 5896 |
neutral |
southwestair just announce nonstop flight to dallas from columbus well next time igotmonte best you will have less time airport hopin |
| 5897 |
positive |
southwestair my boyfriend and i have love imaginedragons since it would be so awesome to go to vegas event any way you can help |
| 5898 |
negative |
southwestair review your oversize policy hardcase golfbags be free if under weight how do we add guitars and instrument to the list |
| 5899 |
negative |
southwestair saianel you could have just say we do not know |
| 5900 |
negative |
southwestair why can not i find a cheap flight from dc to st louis the price go up like crazy for april weekend |
| 5901 |
negative |
southwestair can not dm you without you follow me |
| 5902 |
neutral |
southwestair ifthesneverstopped we would still be rock out to this charttopping hit what the s be over |
| 5903 |
neutral |
southwestair and on and and on th |
| 5904 |
neutral |
southwestair do you all know when the new rout from hou to aruba puerto vallarta will be available |
| 5905 |
negative |
southwestair pwm direct to orlando on saturdays why be this only happen in march i think it be go to be a permanent thing |
| 5906 |
negative |
southwestair yes i can but you guy should get your act together |
| 5907 |
negative |
southwestair unable to check in my flight it say my itinerary be ineligible for checkin online go to counter very inconvenient |
| 5908 |
neutral |
southwestair wow some things be better forget |
| 5909 |
positive |
southwestair thank you great tool |
| 5910 |
positive |
southwestair you should know the crew today on flight aus to pdx be awesome swa |
| 5911 |
negative |
southwestair thank a lot for send a special deal with budget get screw be the best when on vacation sarcasm get new partner |
| 5912 |
negative |
southwestair for your loyal alist customers it should be easier to get help and bring resolution to issue with your reward program |
| 5913 |
negative |
southwestair no one have answer no one can help there be always a different story to why my and my fiancee can not be help |
| 5914 |
neutral |
southwestair do not worry you will |
| 5915 |
negative |
southwestair yes please train your customer service agents with correct protocol i should not be receive different evrytime i call |
| 5916 |
negative |
southwestair never get any notification that flight be cancel flight today correct phone and email on file not a happy customer |
| 5917 |
positive |
southwestair i be just sit here talk at a tech conference about how awesome you guy be and this roll across love you guy lol |
| 5918 |
neutral |
southwestair do you have any flight from nasbwi ton march |
| 5919 |
neutral |
southwestair for my travel i see bz class and get away be sld out anytime be available how do i know how many anytime be available |
| 5920 |
neutral |
southwestair thank i get that it look like all bwisjd service stop after aug be that the case i can not find one date with flight |
| 5921 |
neutral |
southwestair can i get some love with a fallow |
| 5922 |
positive |
southwestair thank for your attention i have be fly southwest for years and have not have this issue in the past |
| 5923 |
neutral |
southwestair do you have a pair of ticket to the imaginedragons show in atlanta i would love to go destinationdragons |
| 5924 |
negative |
southwestair suggestion shade on the windows kciairport so travelers will not have to watch ur luggage handlers throw their bag around |
| 5925 |
neutral |
southwestair please help me get ticket to the imaginedragons club show in atlanta destinationdragons |
| 5926 |
neutral |
southwestair do you perhaps have a pair to the atlanta show prettyplease |
| 5927 |
negative |
southwestair your alist program be a complete joke your company do not value loyal customerstime to look for another goto airliner |
| 5928 |
negative |
southwestair what be with the price cache about to book a flight refresh the page the price jump from to ridiculous |
| 5929 |
neutral |
southwestair imaginedragons destinationdragons any tix to spare i want to go see the show on friday in la with my friend hayleymad |
| 5930 |
negative |
southwestair alist pref credit card holder call exclusive and hang up after on hold for min what give |
| 5931 |
positive |
southwestair destinationdragons imaginedragons i be a huge fan i would love tix to your show |
| 5932 |
neutral |
southwestair follow my bad |
| 5933 |
negative |
southwestair be your bwisjd service seasonal be not part of extension call intl desk they do not know want to fly in sept on sit |
| 5934 |
positive |
southwestair scott be the best thank yo from the bottom of my heart destinationdragons with friends in la hayleymad see you friday |
| 5935 |
neutral |
southwestair why must the pm nonstop bosbna flight stop run after august |
| 5936 |
neutral |
southwestair i have d and d emboss badge and patch superior to the ones you be currently use http tcofqxelbon |
| 5937 |
positive |
southwestair now fly non stop cmhoak have me daydream about a trip to the bay especially in this weather ohioprobz |
| 5938 |
negative |
southwestair flight yesterday no treat but nut and pretzels also no origami in the magazine new policies oldpolicieswaybetter |
| 5939 |
negative |
southwestair be awful they have lose my bag and be not provide any info this be day and nothing worstairlineever |
| 5940 |
negative |
southwestair if this flight be cancel flight or delay any further i expect full compensation for my park ticket hotel flight |
| 5941 |
positive |
southwestair yeehaw you find us another plane thx for listen to me vent |
| 5942 |
negative |
southwestair there be a good chance myself nor anyone else in this airport will ever be flight book problems southwest again |
| 5943 |
negative |
southwestair and your costumer service representative lie to me and ensure me the plane would be leave by it be schedule for |
| 5944 |
negative |
southwestair not to mention i now have to sit in the airport for hours you have ruin my trip i be not happy and want compensation |
| 5945 |
negative |
southwestair you need to get your act together you new this morning at our plane be malfunction yet i have be delay time |
| 5946 |
negative |
southwestair brittanyobx keep families apart w your quirky archaic policies any other airline accommodate in this situation |
| 5947 |
negative |
southwestair report be file but would like to support some active search feel pretty passive now info on computer be precious |
| 5948 |
negative |
southwestair surprise surprise more delay seem to be the norm break down equipment |
| 5949 |
positive |
southwestair this be unbelievable thank you so much destinationdragons |
| 5950 |
positive |
southwestair amaze cs today by sw thank you so very much this be the reason we fly you southwest |
| 5951 |
positive |
southwestair be the best airline out there no one be better than them onelove southwest bestairline |
| 5952 |
positive |
southwestair great cabin and flight crew this morning on a great smile and happy staff be sign of a happy company thank |
| 5953 |
positive |
southwestair thank you for always go above and beyond with your customer service favoriteairline luvforsw southwestair |
| 5954 |
neutral |
southwestair yes can do |
| 5955 |
negative |
southwestair why do not mean tsa precheck show up on my mobile board pass my ktn be link to my account |
| 5956 |
positive |
southwestair great news for portcolumbuscmh today finally columbus top unserved market will have flight |
| 5957 |
negative |
southwestair no flight to hrl be this a limit route |
| 5958 |
positive |
southwestair be really step up their service http tcovqtyzamzu |
| 5959 |
negative |
southwestair this inflight wifi be the absolute worst i would be will to have pay double for dialup speed flight |
| 5960 |
neutral |
southwestair be there any flight from msp to hrl in march i be look at |
| 5961 |
negative |
southwestair yes i know that also notice you offer a list board after a so your program be too popular |
| 5962 |
negative |
southwestair i pay for a service to be deliver whether or not it be your fault should not there be some sort of compensation |
| 5963 |
negative |
southwestair a little surprise my early bird get me b from den to kc just now worst i have have what be up |
| 5964 |
positive |
southwestair again please accept my apologies for my lame childish tweet you do not deserve that i remain a loyal sw customer |
| 5965 |
positive |
southwestair i owe you an apology my tweet be out of frustration not constructive criticism i be a sw fan love your service |
| 5966 |
neutral |
southwestair would not it be awesome for my first time fly to be destinationdragons |
| 5967 |
positive |
southwestair just book trip to cancun no baggage feesbut need to have more flight time options |
| 5968 |
positive |
southwestair thank you bringbacktheluvtordu miami directflights |
| 5969 |
neutral |
southwestair i can easily get to the atlanta show i just need ticket help |
| 5970 |
negative |
southwestair get dupe w a connection on st flight sneaky now you will not give me a seat on an earlier flight w availability shameful |
| 5971 |
neutral |
southwestair add direct flight from columbus to oakland bostonlogan http tcopvczxthm via dispatchalerts |
| 5972 |
positive |
southwestair that would be great thank you i will send it over when you follow |
| 5973 |
neutral |
southwestair board pass now compatible with iphone passbook http tcoesmmnizek |
| 5974 |
negative |
southwestair real sincere apology make my day glad to know fly mail be more important than me never fly sw again badservice |
| 5975 |
negative |
southwestair i already follow you and can not dm because you need to follow me back |
| 5976 |
neutral |
southwestair my dm will not go through but it be please let me know if you need anything else |
| 5977 |
neutral |
southwestair can someone rebook me please direct message me |
| 5978 |
negative |
southwestair rude customer svc will not accommodate an earlier flight wof charge us mail take priority over customers badservice |
| 5979 |
negative |
southwestair rude gate agent wholly unacceptable to us other passengers think this will be our last time on sw |
| 5980 |
negative |
southwestair have trouble reflight book problems a cancel flight flight no one pick up phone and your site be not work |
| 5981 |
positive |
southwestair fortunemagazine love sw forever |
| 5982 |
negative |
southwestair please hire an efficiency consultant to manage your phx baggage checkin way to many open kiosks with s of ppl wait |
| 5983 |
neutral |
southwestair question all when will i receive my yearly bonus point accumulation i think it be around now but not sure thank |
| 5984 |
neutral |
southwestair fortunemagazine i be fly on one right this minute |
| 5985 |
positive |
southwestair sw rock thank for the reply and the follow rebooked earlier flight |
| 5986 |
positive |
southwestair fortunemagazine congrats |
| 5987 |
positive |
southwestair fortunemagazine well deserve |
| 5988 |
neutral |
southwestair please please please choose me to go see imaginedragons destinationdragons |
| 5989 |
positive |
southwestair fortunemagazine i always tell everyone to fly southwest congratulations |
| 5990 |
positive |
southwestair fortunemagazine friendliest employees |
| 5991 |
neutral |
southwestair i get a phishing email claim to be from southwest i can forward to you if you would like to investigate |
| 5992 |
neutral |
southwestair unfortunately no it be my lack of status that be the big problem my company policy force me to buy the cheapest ticket |
| 5993 |
negative |
southwestair every flight fly by me personally about two round trip per month be full still hard to believe fly hours thru atl no |
| 5994 |
positive |
southwestair fortunemagazine superb choice swa i be a rave fan they even take stress out of weatherrelate flightd glitches custexp |
| 5995 |
neutral |
southwestair have employees on social care team staff the listen ctr at any timerest of spot fill by other areas ragandisney |
| 5996 |
positive |
southwestair listen center be open seat just like on their plan ragandisney |
| 5997 |
negative |
southwestair jlittle double up with this comment phl to anywhere south florida be go go go hello us air |
| 5998 |
negative |
southwestair i do not like the new schedule no more nonstops from phl to fll or pbi we be not free to move between those cities sad |
| 5999 |
negative |
southwestair incredibly frustrate i email but still have not receive a response |
| 6000 |
negative |
southwestair i pay for inflight wifi only for it not to work download speed be mbps i end up watch the free tv instead |
| 6001 |
neutral |
southwestair sure can just a second |
| 6002 |
positive |
southwestair oh my god thank you so much i just send you a dm |
| 6003 |
negative |
southwestair i wish i would have know so i could have sleep hours more and let my friend know not to wait for me after she land |
| 6004 |
positive |
southwestair thank you for the prompt response i will email late flightr today |
| 6005 |
positive |
thank to southwestair i get to go to the destinationdragons imaginedragons show this weekend in utah velourlive thankyou |
| 6006 |
neutral |
southwestair fortunemagazine congratulations |
| 6007 |
neutral |
southwestair for my grandma ella s th she would love a bday greet from your flight crew she be a stewardess for eastern airlines |
| 6008 |
neutral |
southwestair be there any chance i could get ticket to the destinationdragons show in vegas i have be a huge fan for years pretty please |
| 6009 |
positive |
southwestair fortunemagazine love you southwest you have always be helpful when i travel a lot wmy son infanttoddler you be great |
| 6010 |
positive |
southwestair fortunemagazine love fly southwest best flight attendants ever |
| 6011 |
negative |
southwestair nothing express about your express bag drop at phoenix sky harbor |
| 6012 |
neutral |
southwestair be it possible to book a refundable trip will to pay extra this would be for a domestic round trip flight |
| 6013 |
negative |
southwestair use to exclusively fly sw but late flightly direct flight cheaper cost have me switch why so few direct flight |
| 6014 |
neutral |
southwestair would you be will to help me surprise my bestfriend with ticket to go see imaginedragons destinationdragons gracias |
| 6015 |
neutral |
southwestair mac computer leave on bwi to la flight on th reward for recovery info important to owner help passengers honesty |
| 6016 |
positive |
southwestair fortunemagazine i do like your airlines congrats |
| 6017 |
positive |
southwestair hi guy good morning how be you do |
| 6018 |
negative |
southwestair be there an email address i can send some thoughts to this experience be really not good i have some feedback |
| 6019 |
positive |
southwestair southwest be definitely my favorite airline to fly d |
| 6020 |
positive |
southwestair congratulations |
| 6021 |
negative |
southwestair great my flight be delay three hours now my friend have to wait for me at the airport for hours on her birthday |
| 6022 |
positive |
southwestair guess where ashley be she be do a great job present ragandisney http tcoznmwxdiu |
| 6023 |
neutral |
southwestair use social business roadmap to develop intelligent path to embed social across enterprise ragandisney |
| 6024 |
neutral |
southwestair add new direct flight from columbus to oakland boston start august cmh oak bos |
| 6025 |
neutral |
southwestair be there anyway to pay more to get priority board a |
| 6026 |
negative |
southwestair thirtylives birthday be the th and he be not see imagine dragons at destinationdragons |
| 6027 |
positive |
southwestair thank you for integrate with passbook on ios it all work so much better now |
| 6028 |
negative |
southwestair be my friend lucky enough to see destinationdragons live on his birthday he be be a fan for years thirtylives |
| 6029 |
neutral |
southwestair i have be a fan of imagine dragons since and they be my fave band and destinationdragons be during my bday can i get tix |
| 6030 |
neutral |
southwestair what be up with flight ft myers to milwaukee |
| 6031 |
neutral |
southwestair my birthday be during destinationdragons could i get tix http tcoxhcacjax |
| 6032 |
neutral |
southwestair please bring back rdu to fll direct route i notice it be miss start in late flight august the flight be always pack |
| 6033 |
negative |
southwestair when you enter every contest for destinationdragons and lose |
| 6034 |
negative |
southwestair be main supporter of play where jesus be portray as homosexual partner of judas and who perform a gay wed boycott |
| 6035 |
neutral |
southwestair hi do you know why wn be already delay until pm tonight thank |
| 6036 |
negative |
southwestair you be give everyone tix for destinationdragons except for me and it be during my birthday |
| 6037 |
positive |
southwestair my birthday be during destinationdragons and i be a huge fan anyway i can get ticket |
| 6038 |
positive |
southwestair thank to the agent board atlaus leave my wallet on the inbound he find it for me |
| 6039 |
negative |
southwestair i send you my conf number yesterday |
| 6040 |
positive |
southwestair iphone app now have passbook support whoot it be the little things in life |
| 6041 |
neutral |
southwestair thank will do |
| 6042 |
neutral |
southwestair if you read my tweet it be a gap in process for folks that take multiple flight in one day |
| 6043 |
neutral |
southwestair do you know where my plane be come from i be on sw flight from rsw to mke |
| 6044 |
negative |
southwestair well it be fun while it last not happy about the change to redeem reward point will not be loyal anymore |
| 6045 |
negative |
southwestair why the delay on flight bdl to mco need to get to florida for the race in daytona |
| 6046 |
positive |
southwestair aww thank other than that love it |
| 6047 |
negative |
southwestair learn how to give folks on multiple flight the same day board position at least if you can not give them board pass |
| 6048 |
positive |
southwestair we be here at mco thank |
| 6049 |
neutral |
southwestair schedule be open through the end of october get columbus day wknd in new england for k point for check your calendar |
| 6050 |
positive |
southwestair the new logo be go to look amaze on the airplanes |
| 6051 |
neutral |
southwestair i be now a rapids reward member lovetotravel chaching |
| 6052 |
neutral |
southwestair okay just sign up |
| 6053 |
neutral |
southwestair when be the next deal go to happen a poor college student be try to fly to orlando instead of drive in august lol |
| 6054 |
positive |
i appreciate the reply rt southwestair luxclark we be so sorry to keep you wait laura an agent will be with you shortly cb |
| 6055 |
neutral |
southwestair book our flight this morning can not wait to move about the country |
| 6056 |
positive |
southwestair i love you guy have to take a few other airlines this week make me love and appreciate you all so much more onlywaytofly |
| 6057 |
negative |
southwestair i be get leathery from the heat on before i even get to vegas |
| 6058 |
negative |
southwestair my first flight ever and flight be already have technical issue faaaannntastic |
| 6059 |
neutral |
southwestair try to get to mexico in september how about affordable nonstop flight |
| 6060 |
negative |
southwestair how it feel on flight http tcojmgqkgrf |
| 6061 |
neutral |
southwestair i think me and my group could use some nice cold drink once we get in the air we be all over |
| 6062 |
negative |
southwestair stick on with the heat blast to try and thaw the water line kind of disappoint for my first flight as a rr member |
| 6063 |
negative |
southwestair love how friendly your staff be when ask for update on delay flight cause miss connections horribleattitudes |
| 6064 |
positive |
southwestair dm send thank so much for respond your response be so timely i miss it |
| 6065 |
negative |
southwestair hat guitar players chgd for oversize and extra bag on my acoustic guitar epic fail |
| 6066 |
neutral |
southwestair be passengers automatically rebooked on other flight if original be cancel flight for weather etc |
| 6067 |
positive |
southwestair thank you for have flight go out of nashville you guy rock disneyprincesshalfmarathon girlsweekend bffs |
| 6068 |
negative |
southwestair flt san jose ca denver co delay hrs but easily best flight touchdown in all my years fly keep it up |
| 6069 |
positive |
southwestair thx ops agt rich westagard n flight att nancy den airportheld flight n even save seat bus select customersfirst |
| 6070 |
positive |
southwestair you all the real mvp with these price |
| 6071 |
neutral |
southwestair ugh kick myself for miss out on destinationdragons i need some imaginedragons back in my life http tcosbehibmk |
| 6072 |
neutral |
southwestair be there any chance i can get ticket for the vegas stop i miss my chance to enter the contest but i love id to death |
| 6073 |
neutral |
southwestair any chance the flight i just take can count for i mean i sign up with sw wifi in the air |
| 6074 |
neutral |
southwestair so i saw the promo for alist when i be on a plane this monday i fly two more time in the qualification period |
| 6075 |
neutral |
southwestair hilarious flight attendants on vegas to detroit tonight http tconwvxdgmf |
| 6076 |
negative |
southwestair i speak to soon my bag be lose |
| 6077 |
neutral |
southwestair flightspots about time mobileboarding be a must |
| 6078 |
positive |
southwestair love bridesmaid dance can not wait for you to fly into puerto vallarta and kick unite ass |
| 6079 |
neutral |
southwestair tbuccherifrnce it take hours to fly from chicago to beijing on unite and to fly from vegas to omaha on sw |
| 6080 |
positive |
southwestair i you the only airline that understand us military families and our unpredictable change pound it |
| 6081 |
positive |
southwestair can i get tiks for destinationdragons omg id love to plz i be die |
| 6082 |
negative |
southwestair humor aside we have be stick on the plane for two hours at the gate because bag can not be load correctly what give |
| 6083 |
negative |
southwestair we have be sit at the gate for two hours wait for bag to be load i be tell herb |
| 6084 |
neutral |
southwestair my pr class would love to know who be in charge of your twitter how many people write your tweet gracias |
| 6085 |
neutral |
southwestair if you be give tix to destinationdragons show would appreciate one or two for laflying from phl to lax on friday |
| 6086 |
neutral |
southwestair any chance i can get tix for velourlive imaginedragons i have be tweet since january about it destinationdragons |
| 6087 |
neutral |
southwestair only guest need to change a flight on a reservation of how can i do it i need this to happen say it can please help |
| 6088 |
neutral |
southwestair inflight entertainment tonight a willie nelson impersonator sing for the passengers peanutsandtoons http tcokcddoduff |
| 6089 |
negative |
southwestair have a very rude gate agent at bwi tonight gate b after a hr delay for flight i think a little train be in order |
| 6090 |
positive |
look forward to use passbook when i fly southwestair in a few weeks |
| 6091 |
neutral |
southwestair hear you be save k a year on fuel not carry around those skymall s ripskymall |
| 6092 |
neutral |
southwestair if a passngr require wheelchair to gt on plane then sit in an exit row wld they b physically capable to help in emergency |
| 6093 |
neutral |
southwestair so there be earlybird checkins because i be tell there be no flythroughs good flight otherwise |
| 6094 |
positive |
southwestair fantastic thank you |
| 6095 |
negative |
southwestair sit on a plane for hrs on then we finally take off |
| 6096 |
positive |
southwestair great flight from phoenix to dallas tonight great service and on time make timieyancey very happy http tcotkvcmhbpim |
| 6097 |
negative |
southwestair flight cancel flight tonight and be tell i will not receive a travel voucher for the inconvenience be that really your policy |
| 6098 |
positive |
southwestair you guy be so clever http tcoqnodugfqk |
| 6099 |
negative |
southwestair i fly swa a lot always purchase eb and never past a rethink the swa process very mislead |
| 6100 |
positive |
southwestair amaze view on the approach to lax tonight http tcoadfulmh |
| 6101 |
negative |
southwestair today you sporadically change my flight departure time leave two hours late flight uncharacteristic of you http tcotxhyjllg |
| 6102 |
positive |
southwestair i really appreciate you all s bhm commercial that air today during bet s bookofnegroes |
| 6103 |
neutral |
southwestair do new flight come out at midnight |
| 6104 |
neutral |
southwestair look like on february we will open our schedule for sale through october know what time that will be |
| 6105 |
negative |
southwestair yes with extra i wonder what be you go yo loose if there be room |
| 6106 |
neutral |
southwestair do you have all winners for imaginedragons destinationdragons |
| 6107 |
negative |
southwestair have a flight from oakland to sna at and i ask if i can take even there be empty sests answer be no |
| 6108 |
neutral |
southwestair i have to travel to savannah ga once again on an airline i do not love when r you go to fly me to savannah pleeeease |
| 6109 |
negative |
southwestair could care more about their customer if there be a reasonable request |
| 6110 |
neutral |
southwestair so i be fly chicagolaxphx just to go spot at lax and phx airports then i be fly back to chicago |
| 6111 |
positive |
southwestair thank for reply i se nt my conf i love aviation and southwest and all i want for my th be to fly swa for the day |
| 6112 |
negative |
southwestair i be go to stop fly with you delay everytime this time due to paperwork |
| 6113 |
negative |
southwestair thnx hopefully it be just on the nxt flight up i have get show this wknd worst case i will just turn my sweatshirt inside out |
| 6114 |
positive |
southwestair thank for take it up a notch leinenkugels craftbeer goodflight norfolk http tcotgsljjng |
| 6115 |
neutral |
southwestair i can not look up my confirmation number at the moment on mobile the email be no longer in my inbox |
| 6116 |
negative |
southwestair i receive bad customer service and end up spend several hundred dollars to accommodate my family during each cxl flight |
| 6117 |
positive |
southwestair thank you for not leave me me nice job run thru the airport to catch your connect flight |
| 6118 |
negative |
southwestair it keep say that mobile board pass be unavailable despite have check in and everything |
| 6119 |
positive |
southwestair thank so much for make my night can not wait for my trip next week http tconbzjcdr |
| 6120 |
negative |
southwestair your app be not work and i take off in like two hours help |
| 6121 |
negative |
southwestair why can not you take me to knoxville you all be my fav help |
| 6122 |
neutral |
southwestair imaginedragons any info on destinationdragons me sammijons need to know |
| 6123 |
positive |
southwestair file it now thank you for your response |
| 6124 |
neutral |
southwestair destinationdragons any word on winners of contest any chance for tix for the provo destinationdragons show finger cross |
| 6125 |
neutral |
southwestair i will be write in about the service via email my company also transport well over clients monthly via sw |
| 6126 |
positive |
southwestair one heck of an airline http tcocyoonzftdc |
| 6127 |
neutral |
southwestair thank it be good to air on the side of caution |
| 6128 |
negative |
southwestair i understand weather be not your fault but as a frequent flyer i expect better customer service i will be try delta |
| 6129 |
neutral |
southwestair yay and be dependents with id wife children eligible to use this discount too how do you use it over the phoneinperson |
| 6130 |
negative |
southwestair my flight be leave las vegas at pm arrive at chimid at pm |
| 6131 |
positive |
southwestair woohoo that just make my day i look and just could not find that thank you |
| 6132 |
negative |
southwestair do not even have gluten free peanuts whyyy me |
| 6133 |
neutral |
southwestair when will date to fly go past august |
| 6134 |
positive |
southwestair just have a great flight with damion he be the best damionflight |
| 6135 |
negative |
southwestair please update your website |
| 6136 |
neutral |
yo internjohnradio mrerickv give southwestair their plane back they be mad threaten to take away my companion pass love |
| 6137 |
negative |
southwestair kaneshow internjohnradio mrerickv this be everything now return that jet so we can go to miami |
| 6138 |
negative |
southwestair where be the inclement weather other flight leave dca today and this plane appear to be come from aus |
| 6139 |
positive |
southwestair whoa thank and that be what i want to hear early flight come up thank for the reply |
| 6140 |
neutral |
southwestair work on a piece about military discount and be hear you offer one can you give me specifics and confirm thank you |
| 6141 |
neutral |
southwestair imaginedragons do they pick someone for destination dragons |
| 6142 |
neutral |
southwestair do you anticipate any cancel flightlations for flight out of nashville tomorrow thank you |
| 6143 |
positive |
southwestair thx finger cross they be find |
| 6144 |
neutral |
southwestair do you have any info about when destinationdragons winners will be announce me my best friend be hop to win thank |
| 6145 |
positive |
southwestair so far so good http tcocexrk |
| 6146 |
neutral |
southwestair just dmed you guy |
| 6147 |
negative |
southwestair leeannhealey i be all yeah sale fare i get place to fly oh damn right i live where swa do not fly why |
| 6148 |
positive |
southwestair imaginedragons beatsmusic i would love to hear them live at velourlive velourlive this saturday destinationdragons |
| 6149 |
positive |
southwestair that be why i fly you all that personalize service |
| 6150 |
neutral |
southwestair k but who win destination dragons |
| 6151 |
positive |
southwestair imaginedragons beatsmusic well time tweet just board and will be listen on my way home |
| 6152 |
negative |
southwestair it take age for one snapchat story to load one one i will demolish you |
| 6153 |
neutral |
southwestair i dunno my travel information like what |
| 6154 |
negative |
southwestair lose my sunglasses case on a flight last night be there a lose find |
| 6155 |
neutral |
southwestair snapchat imessage instagram |
| 6156 |
negative |
southwestair your wifi be shit fix that up before i jump out of the closest bloody fuck emergency exit |
| 6157 |
negative |
southwestair we need help change a name on a company reservation we try call customer relations but there be a busy signal |
| 6158 |
negative |
southwestair alas it be pretty full so we have to entertain ourselves with witty repartee |
| 6159 |
neutral |
southwestair will do heart fly |
| 6160 |
negative |
southwestair i be try to book another flight and apply my credit that i have from another flight but i can not find them |
| 6161 |
negative |
southwestair so frustrate with my experience with southwest hours trap in denver bc of mechanical problems worstcustomerservice |
| 6162 |
positive |
southwestair awesome thank you |
| 6163 |
negative |
southwestair we have now lose a whole day of our honeymoon very disappoint and frustrate with everything |
| 6164 |
negative |
southwestair we have to stay in chicago overnight and meet up with our bag there i hope they stay put and do not get put on a flight |
| 6165 |
positive |
southwestair luckily the people work the bso at chicago midway have be very attentive and find our bag in punta cana |
| 6166 |
negative |
southwestair be bicycle that the lbs criteria free or bike be automatically each way the faq page be not very clear to me |
| 6167 |
neutral |
southwestair be there a way to dm you |
| 6168 |
negative |
southwestair be wonder be there a reason why customer service be so busy be on hold past few days for many hours no answer help plz |
| 6169 |
negative |
southwestair open more kiosks at austinbergstrom three lanes to service a line of people really |
| 6170 |
positive |
southwestair pit gate a big shout out to the lady try to track him down |
| 6171 |
positive |
southwestair i just have a great experience with your customer service team thank you luvsw alist |
| 6172 |
positive |
southwestair be there a way to know who check my bag on the curb she be awesome and want to be sure she get a high five |
| 6173 |
neutral |
southwestair you all still fly in the cold right |
| 6174 |
negative |
southwestair pls help me get this resolve reimbursement make gracias rico pls send me private msg with phone number or email address |
| 6175 |
negative |
southwestair alist prefer line phone wait be minutes i hang up not feel alistey |
| 6176 |
negative |
southwestair how do i stop get credit card apps i already have a card |
| 6177 |
positive |
southwestair thank you for handle this for me glad southwest care about what it be flyers think |
| 6178 |
positive |
bingo southwestair thank you for bring this to our attention we will be happy to reach out to noah so we can make this right mr |
| 6179 |
neutral |
southwestair oops sorry do |
| 6180 |
neutral |
southwestair how come on mobile i can not proceed wof enter a postcode at purchase i be from ireland and i do not have a postcode just |
| 6181 |
negative |
southwestair tsa pre be not show up on my board pass and i have follow all of the step please help |
| 6182 |
neutral |
southwestair i would but you need to follow me first |
| 6183 |
neutral |
southwestair i be not sure i do the message part right please let me know if you receive it |
| 6184 |
positive |
southwestair lovelove the addition of the passbook option |
| 6185 |
positive |
southwestair thank for the follow up so glad to get my bag back |
| 6186 |
neutral |
southwestair denver to phoenix i think we be finally get ready to take off |
| 6187 |
neutral |
southwestair be your companion pass break today purchaseerrorinvalidloyaltymemberaccountstatus swvyilxklrogfsja |
| 6188 |
negative |
southwestair if you guy fuck this up again i will never forgive you |
| 6189 |
negative |
southwestair i be smash into a window by the giant guest sit next to me no way this guy should have be give seat |
| 6190 |
negative |
southwestair i be miserable on your orlando to vegas nonstop right now how big must a guest be for you to require seat i be in a btw |
| 6191 |
positive |
southwestair amaze service by your sw stewardesses from den to cun and from cun to atl and atl to lax thank you |
| 6192 |
neutral |
southwestair ftw hope they will sing us a song on our flight to phoenix today terminal humphrey https tcomavigetbbw |
| 6193 |
neutral |
southwestair do you pick the winners for the destinationdragons yearslate flightr maybeijustlost whyyounoloveme |
| 6194 |
positive |
southwestair lovedragonss lol i be sorry i be just see this now but lauren oh my god ahhhh |
| 6195 |
negative |
southwestair bad weather and multiple cancel flight flight have us all scar note for next time |
| 6196 |
negative |
southwestair good to know now three set of travelers in just mins stand here wait for mins to pass by |
| 6197 |
positive |
southwestair once or twice a year hard to get vacation time from work sometimes but love fly with you guy |
| 6198 |
positive |
southwestair just give me ticket to see imaginedragons at velourlive on saturday i can not even right now haha thank you |
| 6199 |
negative |
southwestair do not want to deal with me but the world might want to know how they be treat their customers http tcoskkewqhssg |
| 6200 |
negative |
southwestair so i guess you can get to the airport too early need to wait mins to checkin really |
| 6201 |
positive |
southwestair taylormdowns we share that value in common |
| 6202 |
neutral |
southwestair be the bonus at flower still on or do it expire |
| 6203 |
positive |
southwestair karajusto ok we will thank you |
| 6204 |
neutral |
southwestair fkqw be the conf thank for the reply |
| 6205 |
neutral |
southwestair time change i guess http tcoosoxhfwy |
| 6206 |
negative |
southwestair worstthingever days late flightr our lose bag be fedexed somewhere do you know where because we do not it be deliver somewhere |
| 6207 |
neutral |
southwestair app update with passbook support http tcowrwqrublps via ubergizmo |
| 6208 |
negative |
southwestair how do i know that my information be not find on other people s account i can see someone else s reservation rr and trip |
| 6209 |
negative |
southwestair i do not have a conference number i speak with courtney in texas and david before that they finally fix mine after an hour |
| 6210 |
neutral |
southwestair any possible chance of swa bring back service between lgabwi it would make it much easier to connect to the west coast |
| 6211 |
neutral |
southwestair please expedite miss bag claim thank |
| 6212 |
neutral |
southwestair be there anything i can do to get ticket for imaginedragons at vinylvegas it would mean so much to me destinationdragons |
| 6213 |
neutral |
southwestair when do the new schedule open that take us past |
| 6214 |
negative |
southwestair customer service say it be a know problem that they be use same confirmation number for domestic and international |
| 6215 |
negative |
southwestair look like my yr anni trip have be replace w someone be itinerary worry abt who can c my flight http tcobaperumne |
| 6216 |
neutral |
southwestair go south everyone |
| 6217 |
negative |
southwestair why would i want to when the last time i do you screw me out of my early board that i pay for |
| 6218 |
positive |
southwestair thank for the follow up i appreciate it |
| 6219 |
positive |
southwestair arrive in san juan early thank for a great flight love you |
| 6220 |
negative |
southwestair jamesasworth have the worst corporate account manager brent i will now take my plus flight to delta thank you |
| 6221 |
neutral |
southwestair just send you a dm w additonal info |
| 6222 |
negative |
southwestair a complete horror show flight bump three time today before noon not how to run an airline cantblametheweather |
| 6223 |
neutral |
southwestair can i please go see imaginedragons on friday i promise i will only fly southwest when go back home to nh mhtforlife |
| 6224 |
neutral |
southwestair so important to accept others for who they be swadiversity |
| 6225 |
negative |
hour delay shortly southwestair brendanpshannon brendan we be so sorry to keep you wait we will have you in the air shortly rs |
| 6226 |
neutral |
southwestair be you announce any more winners to the destinationdragons imaginedragons show velourlive in utah this weekend lucky |
| 6227 |
positive |
southwestair thank already subscribe and have a rr account have receive a promo code last month but have since expire any new offer |
| 6228 |
positive |
southwestair thank you kindly |
| 6229 |
negative |
southwestair step be less shoot step acknowledge customers other place than twitter step do not suck so much |
| 6230 |
neutral |
southwestair so when do we find out who win the imagine dragons contest |
| 6231 |
positive |
southwestair great job celebrate mardigras you own the industry another reason i be nut for you http tcowbzorrnc |
| 6232 |
neutral |
southwestair thank you |
| 6233 |
neutral |
southwestair plan a family trip to orlando in may and try to figure out when to book to get the best rate any suggestions |
| 6234 |
neutral |
southwestair lem me come to destinationdragons this university student could use a break from all these book |
| 6235 |
negative |
southwestair i be sorry for stray and go with americanair i have learn my lesson these attendants need some sw happiness |
| 6236 |
neutral |
southwestair i will not have my passport in time for my trip could i still fly with photo id thingsishouldknow ifeeldumb |
| 6237 |
positive |
southwestair just add passbook support to their ios application finally i get to add them to my collection http tcolednocdqee |
| 6238 |
neutral |
southwestair how can i get ticket for feb imagine dragons show |
| 6239 |
positive |
southwestair i be really crave your pretzels please send me some |
| 6240 |
positive |
southwestair allow you to change a flight once for no fee yay i will always book flight with them americanair change you |
| 6241 |
neutral |
southwestair give me ticket to the atlanta show and i will roadtrip from canada deal |
| 6242 |
negative |
southwestair it be the poor customer service that i have a problem with |
| 6243 |
negative |
southwestair it be this one but look like the problem be now fix https tcocfiekxa |
| 6244 |
neutral |
southwestair sure i will send a message now |
| 6245 |
positive |
southwestair swadiversity we be ready to be inspire http tcoseswagum |
| 6246 |
neutral |
southwestair send |
| 6247 |
negative |
southwestair days still not home not even off the grind days pastmypatienceexpirationdate |
| 6248 |
neutral |
southwestair revenue flight since the begin of |
| 6249 |
negative |
southwestair understand you can only do so much but often it seem like a quick request to the desk be all it take no question ask |
| 6250 |
neutral |
southwestair look forward to out power of inclusion event with very special guests we will begin promptly at be swadiversity |
| 6251 |
negative |
southwestair try to enter that rapid reward contest link on facebook but all my browsers keep pop up security warn it |
| 6252 |
negative |
southwestair just ohing a text message i receive from an entitle jackass of a friend |
| 6253 |
positive |
southwestair kirkwoodtiger hmmm how do the caribbean sound https tcoaayavgb ld warm thank |
| 6254 |
neutral |
southwestair i have a flight to vegas come up soon but have not receive any drink ticket late flightly can you help me out |
| 6255 |
neutral |
southwestair saysorrychris can you follow back for a quick dm sw follow |
| 6256 |
neutral |
southwestair all flight lead to vegas baby |
| 6257 |
positive |
southwestair apology accept customerservicewin itravelalot http tcozznfwkkwp |
| 6258 |
negative |
southwestair how do your pre board process work basically anyone who do not want to wait their turn can get a slip |
| 6259 |
positive |
southwestair love your tv ad with the girl dance make me laugh every time and now i want to take a trip |
| 6260 |
negative |
southwestair it be ok i forgive you guy |
| 6261 |
negative |
southwestair now it be delay until get yell at by attendants not to bother them get worse |
| 6262 |
negative |
southwestair southwest be schedule to fly to costa rica on march but i can not book it online when will this be available |
| 6263 |
positive |
southwestair yes i do and the bag come straight to my hotel thank you you guy rock |
| 6264 |
neutral |
southwestair southwest be currently await government approval for this route do we know when it will be official |
| 6265 |
neutral |
southwestair be offer companionpasses to atlanta reside frequent fliers http tcomdnedze |
| 6266 |
positive |
southwestair thank you |
| 6267 |
positive |
southwestair lovedragonss oh my gosh |
| 6268 |
negative |
southwestair service rep do not say i be dumb just have the tone of voice like i should have know about it |
| 6269 |
negative |
southwestair it would be nice if i could talk to an agent rather than get catch up w a promotion then be hang up on |
| 6270 |
negative |
southwestair i just want southwest to know that i do not think they be as great as i use to anymore nothing to look into |
| 6271 |
positive |
southwestair lovedragonss lauren i be scream |
| 6272 |
positive |
southwestair lovedragonss lauren omg i be dead i be so so happy for you yes yes |
| 6273 |
positive |
southwestair you be the best |
| 6274 |
negative |
southwestair customer relations line have busy signal too call the normal line and the service rep think i be dumb for not know |
| 6275 |
neutral |
southwestair i have never meet my favorite band and it would be sooo amaze to win destination dragons |
| 6276 |
positive |
southwestair lovedragonss lauren omg best airline ever |
| 6277 |
negative |
southwestair do not see travel have to be compete for unused fund by expiration date hide in the fine print never saw that before |
| 6278 |
neutral |
southwestair lovedragonss ahhhh yes lauren |
| 6279 |
positive |
southwestair lovedragonss holy fuckinf shit |
| 6280 |
positive |
southwestair lovedragonss oh my god lauren oh my god oh my god |
| 6281 |
neutral |
southwestair my birthday be february th which be the date of the imagine dragons in flight concert btw |
| 6282 |
neutral |
southwestair lovedragonss lauren holy sht |
| 6283 |
positive |
southwestair thank you thank you thank you |
| 6284 |
negative |
southwestair after a long wait of over an hour my mother s bag do not make it we file a report and be wait thank for your help |
| 6285 |
neutral |
southwestair go to court to gain access to delta gate at love field http tcoilqzmmjiyq deltanews |
| 6286 |
neutral |
southwestair lovedragonss lauren i be screakjmf |
| 6287 |
negative |
southwestair when will sw return to customer service business travelers make sw now sw ignore us |
| 6288 |
neutral |
southwestair be you guy go to be give away any ticket for imaginedragons at vinylvegas destinationdragons |
| 6289 |
neutral |
southwestair karajusto swa be will to follow up finally |
| 6290 |
neutral |
southwestair be hire for their emerge leader development program last day to apply be today apply here http tcojlhmxukb |
| 6291 |
neutral |
southwestair when do pv get approve i be ready to go |
| 6292 |
neutral |
southwestair atl to rdu snow forecast for raleigh this even |
| 6293 |
negative |
southwestair your app repeatedly crash and fail to display my name when check in be unable to use app http tcoknpjelzl |
| 6294 |
neutral |
southwestair sorry think i do it be do now |
| 6295 |
negative |
southwestair no i have not |
| 6296 |
negative |
southwestair yea but i be hop to avoid the ticket difference amount as a birthday courtesy flysouthwest lovesouthwest mybday |
| 6297 |
negative |
southwestair can sagerooski i use your luggage scale to measure our weight loss one scale for each foot home be not accurate anymore |
| 6298 |
positive |
southwestair oh my gosh seriously you just make my day week year no one will appreciate this more than me |
| 6299 |
negative |
southwestair board plane only to be tell to get off as it be not our plane now an hour delay |
| 6300 |
neutral |
southwestair when be you open the flight beyond august th |
| 6301 |
positive |
southwestair pleasantly surprise to be board my flight on time this morning at flynashville good job |
| 6302 |
neutral |
southwestair ahhhh sorry just follow |
| 6303 |
negative |
southwestair two hours on the plane at the gate this be undignified behavior for you and the apology be not enough freedrinkcoupons |
| 6304 |
negative |
southwestair she cut people off minutes before flight time to check in bag for a flight that be delay hours i wait more hrs |
| 6305 |
negative |
southwestair i want to file a formal complaint against a disgruntle employee laguardia who ruin mltple people s travel plan yesterday |
| 6306 |
positive |
southwestair awesome send now |
| 6307 |
neutral |
southwestair i leave something on a plane land at midway last night because i be a responsible adult get a number for me to call ty |
| 6308 |
negative |
southwestair hi just get my tsa precheck put it in my acct but it be not on my board pass for a flight this pmcan it be update |
| 6309 |
negative |
southwestair why do your mdw gate have so many fewer seat than your plan |
| 6310 |
negative |
southwestair really hours on the plane and at the gate jaxbna like we have not wait days to get home notokay |
| 6311 |
positive |
southwestair thank you |
| 6312 |
negative |
southwestair there be no option just to cancel flight i do not want to change flight i want to cancel flight |
| 6313 |
positive |
southwestair thank you for your time |
| 6314 |
negative |
southwestair lastly for a company that be try to put the love in fly it would be nice to have someone personally address my concern |
| 6315 |
neutral |
southwestair in my letter to follow i will be sure to include my reward number twitter handle and email address |
| 6316 |
negative |
southwestair flight to balt hit turbulence baby cry kid vomit chaos flight attendant caroline be a superhero |
| 6317 |
negative |
southwestair by the way the flight number be please feel free to fact check my complaints about leave time baggage time |
| 6318 |
neutral |
southwestair finally get me home bnasnow |
| 6319 |
negative |
southwestair therefore since i have receive no recourse through phone i have submit an email complaint a letter via mail will follow |
| 6320 |
negative |
southwestair i consider myself a loyal customer to the brand but i be astound at the lack of concern about customer s fly experience |
| 6321 |
negative |
southwestair this experience be the worse fly experience i have ever have to be meet w contempt from your customer service make it worse |
| 6322 |
neutral |
southwestair look for cheap flight to vegas |
| 6323 |
negative |
southwestair please let those with nothing in overhead bin to exit first fly a lot and only bring purse tire of run for connection |
| 6324 |
negative |
southwestair all i request be a refund of my reward point that i use to purchase the flight and he refuse |
| 6325 |
negative |
southwestair so today i call into customer service speak with wendell holton in the dallas office i be tell there be nothing he can do |
| 6326 |
negative |
southwestair we do not get a single answer from any southwest personnel after an hour s wait no apologies no explanation |
| 6327 |
negative |
southwestair i along with other passengers repeatedly ask southwest personnel what be take so long where be our luggage |
| 6328 |
neutral |
southwestair take delivery of na a new boeing h yesterday http tcozstyuqj dfw dal airlines |
| 6329 |
negative |
southwestair next once we arrive to atlanta we wait a full hour before our luggage be place on a carousel one hour |
| 6330 |
negative |
southwestair secondly we do not begin board on time despite our aircraft be present and deplane thus we leave over min late flight |
| 6331 |
negative |
southwestair bag fly free so what be with all the carryon s packingayak brianregancomic |
| 6332 |
negative |
southwestair first there be cockroaches crawl on the counter at the gate and visible mouse trap under the seat at the gate |
| 6333 |
negative |
southwestair i be completely displease with the service i receive on yesterday fly from lga to atl |
| 6334 |
positive |
southwestair land in nashville thank for take care of us http tcoryxbplgmnk |
| 6335 |
negative |
southwestair when will you be accept reservations past august |
| 6336 |
neutral |
southwestair thank i just send a dm with this info |
| 6337 |
positive |
southwestair thank for the info have a good day |
| 6338 |
negative |
southwestair fsve when i correct the attendants error she give me attitude make a rude show of take back nut say well i be late flight |
| 6339 |
positive |
southwestair deltapoints hey at least you guy be honest with your customers unlike delta |
| 6340 |
neutral |
southwestair first time flyer schedule a round trip set on departure date not sure on return date policyfees on change re flight |
| 6341 |
negative |
southwestair i just send a screen shoot of the incident report |
| 6342 |
negative |
southwestair i could not fly you today it make the trip harder have to pay for my check bag devotedyyours but for today |
| 6343 |
positive |
southwestair oh no worry nl no disappointments here better to have no lounge than like delta who have them but do disappoint |
| 6344 |
negative |
southwestair flight mco to isp delay any detail on why |
| 6345 |
neutral |
southwestair when will you have flight for october available |
| 6346 |
neutral |
southwestair ceo discuss possibilities of nhl vegas arena name right http tcoteshxng smusportmgt sportsbiz |
| 6347 |
positive |
southwestair thank for get me back to nashville big thank to the pilot on the out of baltimore fly in snow land on ice |
| 6348 |
positive |
southwestair just do last night thank for follow up |
| 6349 |
positive |
southwestair for the win as always save my day and get me on a direct to orlando |
| 6350 |
neutral |
southwestair not possible to carryon and put in a closetoverhead have success do that with other airlines thank |
| 6351 |
neutral |
southwestair hi how do i add a flight to my account just create it |
| 6352 |
positive |
southwestair deice be important |
| 6353 |
positive |
southwestair thank you for finally make your board pass work with passbook |
| 6354 |
neutral |
southwestair any delay today cakairport to orlando |
| 6355 |
neutral |
southwestair so be there a winner for destinationdragons |
| 6356 |
neutral |
southwestair thank for remind me about my upcoming trip to florida but you really do not need to http tcoprrtow |
| 6357 |
neutral |
southwestair today be go to be the day i can feel it thank you all for your support throughout we be come home nashville octavia |
| 6358 |
positive |
southwestair i love and appreciate the fact that you guy rarely cancel flight flight and be on time but i need a cancel flightlation this time |
| 6359 |
negative |
southwestair flight at from fll kiosk just open rude attendants because now everyone be late flight http tcobohmhcb |
| 6360 |
negative |
southwestair why be your website downnnnn ugh |
| 6361 |
neutral |
southwestair courtsnod hopefully nashville be open i want to come home today |
| 6362 |
neutral |
hillaconlin southwestair hi get a solar charger from amazon game changer to plug usb into charge |
| 6363 |
negative |
southwestair will you please tell me if i will make my flight out of here tomorrow be i have be tryin for days now to leave |
| 6364 |
negative |
southwestair have a bad experience with them last week they break my bicycle that i have bring with me to do a bike ride in fla why |
| 6365 |
negative |
southwestair tinaisback i be so sorry for your frustration do you get rebooked sw i have be rebooked time still stick smh |
| 6366 |
negative |
southwestair minutes and still wait for ski to be unload you should be ashamed it be in the morning |
| 6367 |
positive |
southwestair neveind it be be find and on its way thank for make the process so painless |
| 6368 |
neutral |
southwestair what be your service what promotion you have at the moment modelodenegocio innovation innovacion businessmodel |
| 6369 |
neutral |
southwestair my bag be late flightchecked and put on a different flight from oak msy have trouble track it down any help |
| 6370 |
positive |
southwestair johnwayneair thank you both very much |
| 6371 |
positive |
southwestair you be the official airlines of divadapouch aka thepoopqueen http tcoxxydimnp |
| 6372 |
neutral |
southwestair i be try to get home to nashville i have be stick in dallas days will my flight get out in the morning |
| 6373 |
positive |
southwestair once again i be able to change my flight without any fee oh and the two free check bag best airline ever |
| 6374 |
positive |
southwestair a wonderfully nice agent in austin help us out wish i remember her name to give proper kudos |
| 6375 |
positive |
southwestair hot stewardess flip me off |
| 6376 |
negative |
southwestair where be our bag we have a tv show to film |
| 6377 |
negative |
southwestair i be schedule for the morning days after the fact yesnot sure why my even flight be the only one cancel flightled |
| 6378 |
negative |
southwestair update minutes into this pilot have turn off ac no longer freeze but we be enjoy wait for reload of all bag |
| 6379 |
neutral |
southwestair snow forecast for raleigh nc tomorrow night need to know if there be a plan to reschedule flight into rdu wednesday night |
| 6380 |
neutral |
southwestair i need some help with a reservation |
| 6381 |
negative |
southwestair it seem odd to be sit on a plane that get further delay and you find out by txt not the emp work on the aircraft |
| 6382 |
negative |
southwestair really enjoy sit at bwi with the door wide open and the ac on as they fix a baggage error sarcasm |
| 6383 |
positive |
southwestair flight phi to den be staff by a great crew freecomedyshow newlifetimecustomer |
| 6384 |
negative |
southwestair engadget theverge wire reddit |
| 6385 |
negative |
southwestair your male flight attendants must be play a game call who can be the bigger dick to people flight to chimid |
| 6386 |
negative |
southwestair when you be on hold with southwest for over hours and it automatically hang up on you iusedtoloveu http tcotefhpuwmdj |
| 6387 |
positive |
southwestair have the best customer service |
| 6388 |
positive |
southwestair big thank to your team family emerg same day ticket experience be excellent st time fly with you all not my last |
| 6389 |
negative |
southwestair this be the rd cancel flightlation in days due to weather in nashville trip to the airport each time communicate late flight by sw |
| 6390 |
negative |
southwestair i leave my ipad on my flight from erw to den i open claim it have so many memories on it plz help get it back |
| 6391 |
negative |
southwestair yes dale at baggage office be wonderful but not everyone be on the same page down there we have a hour wait |
| 6392 |
negative |
southwestair no one want to commit to say if this plane be get cancel flight or not customer relations be close patience go |
| 6393 |
negative |
southwestair try to leave monday all other plan leave but mine now this one keep get delay miss work have to pay for a cab |
| 6394 |
positive |
southwestair total win happy th bday on intercom chocolate flight kiss and a chance to hand out snacksthank you http tconklozcntto |
| 6395 |
negative |
southwestair my luggage have still not be find luggage be not scan until final destination so no way of know where it be |
| 6396 |
positive |
southwestair thank for your excellent response time and assistance all set |
| 6397 |
negative |
southwestair finally get through after hours and all set thank |
| 6398 |
negative |
southwestair i do it be just be such a dishearten experience for me and my family and a lot of taxi money waste |
| 6399 |
positive |
southwestair can not wait thank for the response |
| 6400 |
positive |
southwestair get it cover thank |
| 6401 |
negative |
southwestair please help on hold forever to check in for flight |
| 6402 |
negative |
southwestair my sister and her family have to drive miles because you do not accommodate a rebook in a timely manner horrible |
| 6403 |
negative |
southwestair can not believe how many pay customers you leave high and dry with no reason for flight cancel flightlations monday out of bdl wow |
| 6404 |
positive |
southwestair thank you for your help resolve my problem shannon rock even though rhonda do not |
| 6405 |
positive |
southwestair thank we will see what happen |
| 6406 |
negative |
southwestair i appreciate that and not to be rude but it do not solve much you should at least cover the cost of steal goods |
| 6407 |
neutral |
southwestair can you better define the plus one smaller type item on carry on requirements small backpack |
| 6408 |
negative |
southwestair you be on blow it with your customer service shotwest airlines |
| 6409 |
positive |
southwestair glad it be finally resolve too too bad i can not get a free voucher to go with mine so i can have a friend travel next time |
| 6410 |
negative |
southwestair she make it standby after her flight be cancel flight for no reason almost hrs late flight conf fvfyw swrr |
| 6411 |
neutral |
southwestair i be flight book problems a flight to vegas any good promo cod |
| 6412 |
negative |
southwestair very frustrate with your customer serviceopen seat on earlier flight to change what a rip off |
| 6413 |
positive |
southwestair all good now go to make it to boston on time i be actually on your wifi right now |
| 6414 |
negative |
southwestair you be over please start act your age and stop with the shortshorts |
| 6415 |
positive |
southwestair thank for your assistanceyou guy rock |
| 6416 |
negative |
southwestair no self help way to put in tsa pre check number for exist reservation very annoy be not reachable |
| 6417 |
negative |
southwestair why will not you let me leave newark |
| 6418 |
positive |
southwestair hey yea i get thru everything be good now well in days when the voucher go through appreciate it |
| 6419 |
negative |
southwestair i be in nashville and i have to drive and a half hours to memphis but i make it as the plane be load |
| 6420 |
negative |
southwestair accord to tv passenger interview the land be far from uneventful with heavy panic break to |
| 6421 |
neutral |
southwestair can you outline the policies for both scenarios |
| 6422 |
neutral |
southwestair who should i contact about a miss rapid reward credit |
| 6423 |
negative |
southwestair what be the chance you will be cancel flight all flight in and out of nashville again |
| 6424 |
neutral |
southwestair travelportland welcome to portland sun mt hood and southwest http tcoysahvxzk |
| 6425 |
negative |
southwestair why be you the only airlines to cancel flight all flight into bna be strand in philly for days hop to get out in the be |
| 6426 |
negative |
southwestair not very helpful try to get out of nashvilleshould waive change fee for |
| 6427 |
neutral |
southwestair still have not be able to get through thank for respond |
| 6428 |
negative |
southwestair thank but they tell him he could not a few hours ago then my plane leave after i try to do it stick wait for hours now |
| 6429 |
neutral |
southwestair have the winner for destinationdragons be announce yet if not when will they be |
| 6430 |
positive |
southwestair on my flight today from rsw to grr i be able to snag a free sw agent to check for me it look like we be finally all set |
| 6431 |
positive |
southwestair yeah we figure it out thank |
| 6432 |
positive |
southwestair thank for the drink ticket hook up can not wait for my first international flight with you to nas pump |
| 6433 |
negative |
southwestair take our carryon bag with essential attire for a life change interview tomorrow it be not here can we expect compensation |
| 6434 |
neutral |
southwestair i get rebooked for tomorrow |
| 6435 |
positive |
southwestair hi i just saw a black history month commercial on tv i be excite in support of this month will you all grant me free trip |
| 6436 |
negative |
southwestair take our bos to bwi plane for a flight to stl and promise a replacement hours late flightr now hours delay not happy |
| 6437 |
positive |
southwestair though i work for another major airline i love your black history month commercial i thank you |
| 6438 |
negative |
southwestair no we be in a large group majority of the bag be soak |
| 6439 |
positive |
southwestair black history commercial be really sweet well do |
| 6440 |
negative |
southwestair even with the voucher for pick up my bag |
| 6441 |
negative |
southwestair there from my first interaction with your people this morning after bad weather sorry but i will not be fly with you again |
| 6442 |
negative |
southwestair yeah they tell me it would be on the next flight i drive down and it be not i just drive down for a second time and they be |
| 6443 |
positive |
southwestair much respect |
| 6444 |
negative |
southwestair it be not let me dm you |
| 6445 |
neutral |
southwestair imaginedragons when be we go to know i have a math test tomoro and i can not concentrate destinationdragons |
| 6446 |
positive |
southwestair thank you thankful feelingtheluv |
| 6447 |
negative |
southwestair i be just pray you get me home alive |
| 6448 |
negative |
southwestair i hope you be happy you have officially become the next americanair profitbeforepeople i be go to you will be bankrupt by |
| 6449 |
negative |
southwestair what be up with these delay throw some priority board my way i will forgive you southwest southwestairlines |
| 6450 |
positive |
southwestair i get it add thank you |
| 6451 |
positive |
southwestair great thank you best of luck deal with this horrible winter |
| 6452 |
positive |
southwestair thank you |
| 6453 |
negative |
southwestair need my flight info so i can add my rapid reward to my flight first time i have fly with sw will not do it again mad |
| 6454 |
negative |
southwestair i keep get disconnect after choose the option unused travel fund on your automate customer service line so be |
| 6455 |
neutral |
southwestair flight nsw depart mco enroute to indianapolis international airport http tcoqefkfwzod |
| 6456 |
negative |
southwestair be old i will miss my connection and can sleep at oak or get a hotel on my own dime rub me the wrong way i be not late flight |
| 6457 |
negative |
southwestair not your finest moment in boston right now |
| 6458 |
negative |
southwestair my bag be st woman say it would be there on the next flight not there so now i have get nothing big wigs help me out |
| 6459 |
neutral |
southwestair can i use point to book a rental car |
| 6460 |
negative |
southwestair no thank i think we have it straight |
| 6461 |
positive |
southwestair thank for take care of me today michele rock the customer service gate hou |
| 6462 |
negative |
southwestair pay for my own rental car just to not go through this for the rd day |
| 6463 |
positive |
southwestair i do thank you |
| 6464 |
negative |
southwestair thank i expect a wait just not that long |
| 6465 |
negative |
southwestair understand weather be an issue but on time cancel flight reinstate cancel flight with hardly any update and do nothing for me |
| 6466 |
positive |
despite mother nature s best efforts southwestair s goodhumored folks get us home safely in an area heavily affect by winter storm |
| 6467 |
negative |
southwestair sadly do not get much help as a travel agent this be so disappoint to me |
| 6468 |
negative |
southwestair bos to msp msp to aus aus to bos site do not seem to display field for the middle trip when i add the rd |
| 6469 |
negative |
southwestair me not to be able to rebook another flight drive to atl to catch a flight be charge just to get the a group i have |
| 6470 |
negative |
southwestair have the worst customer service on earth will never fly that airline again |
| 6471 |
negative |
southwestair flight yesterday cancel flight get to airport be today for an on time flight w be delay cancel flight than reinstate which cause |
| 6472 |
negative |
southwestair flight nd depart mco enroute to noairport http tcofdsnvkiem |
| 6473 |
neutral |
southwestair how be flight look for tomorrow morning from nashville bna to fort lauderdale fll |
| 6474 |
positive |
southwestair awesome thank |
| 6475 |
negative |
southwestair poisonpill i be in same boat be flight to jacksonville get me out of here |
| 6476 |
negative |
southwestair i be concern that you will cancel flight my flight out of bna tomorrow be should i be |
| 6477 |
neutral |
southwestair think flight from bna to lax will get off the grind tomorrow please snowbama |
| 6478 |
positive |
southwestair really appreciate the follow up i always fly with you all for a reason |
| 6479 |
positive |
southwestair all piece be find and safely deliver to our home this afternoon |
| 6480 |
negative |
southwestair stop ur bs promos of anywhere start at i click and everywhere i would fly the only place that be be cle nothanks |
| 6481 |
neutral |
southwestair i have be in contact and know there be change but it be a destination you should really evaluate thank |
| 6482 |
negative |
southwestair i know one thing delta would never treat their customers like this |
| 6483 |
negative |
southwestair why be you all try to fly me to chicago when i do not live there send me home now bullshit ass customer service |
| 6484 |
negative |
southwestair flight cancel flightled in one week customer service be |
| 6485 |
negative |
southwestair i have have flight cancel flightled through you all i be sick of it |
| 6486 |
negative |
southwestair very poor customer service thru out each of my cxl flight i should have fly delta |
| 6487 |
negative |
southwestair what be you all corporate number bc you all be not try to accommodate me at all |
| 6488 |
positive |
southwestair el paso deal may |
| 6489 |
negative |
southwestair can not checkin online for flight tmrw fr cancun undefined error not workingfamily of do not want cgroup help |
| 6490 |
negative |
southwestair do anyone ever answer your phone poor |
| 6491 |
negative |
southwestair we be mins from departure of and no announce update nor an update to on time status everyone just stand comeon |
| 6492 |
negative |
southwestair can i get any kind of update on the delay flight from boston to houston at really need to be back home tonight |
| 6493 |
negative |
southwestair matteboss how long do you have to hold we wait minutes and give up |
| 6494 |
neutral |
southwestair i know it be hard to predict but how be flight from dallas to nashville tomorrow be |
| 6495 |
negative |
southwestair any plan to make the southwest app for android not crappy |
| 6496 |
positive |
southwestair thank i will keep check i be try to book our first disney world vacation |
| 6497 |
negative |
southwestair thank for take such good care of my luggage http tcopivxeanjy |
| 6498 |
negative |
southwestair yeah all be rebooked for tomorrow be hop the rd time be a charm for no cancel flightled flight |
| 6499 |
positive |
southwestair thank you i know ya ll can not control the weather i appreciate ya ll work to get my flight rebooked the last two days |
| 6500 |
neutral |
southwestair iiiii need help with my flight schedule haha |
| 6501 |
negative |
southwestair can you make a premium wifi that i can pay for that be decent slowfi |
| 6502 |
positive |
southwestair about time and just in time for my next flight thursday |
| 6503 |
negative |
southwestair extremely disappoint with poor the customer service provide after cancel flight my flight today unprofessional |
| 6504 |
negative |
southwestair i be help by a nice lady at phx checkin i spend hours on hold in hours so might want to look at efficiency there |
| 6505 |
negative |
southwestair i tell myself last time i would never fly you again i really mess up today thank flight worst airline ever |
| 6506 |
negative |
southwestair do mess up now i have plan a trip to costarica for pennies vacatime |
| 6507 |
negative |
southwestair not as sorry as i be when i sit on a plane for hours wait for the engine to be fix and then get my luggage lose but k |
| 6508 |
neutral |
southwestair on flight tomorrow wed denbna will we be delay or cancel flightled |
| 6509 |
negative |
southwestair i do but it only show one flight one way when i try to go to the home page and book roundtrip there be nothing available |
| 6510 |
neutral |
southwestair we be fly out tomorrow please do not cancel flight lol |
| 6511 |
positive |
southwestair no worry at all i would rather be safe on the grind than take any chance yes tomorrow be if bna reopen |
| 6512 |
negative |
southwestair i do need help cancel flight my flight back your call time be ridiculous |
| 6513 |
positive |
southwestair fattuesday great job celebrate mardigras today at atlanta airport another reason i be nut for you http tcowbzorrnc |
| 6514 |
negative |
southwestair your customer service be terrible you be terrible think you should know |
| 6515 |
neutral |
southwestair when will the winners of destinationdragons be announce |
| 6516 |
positive |
southwestair awwweesssooomee |
| 6517 |
negative |
southwestair my pts expire i make a prchase an online retailer to b tell by sw that those will not show for wks so too l keepmy pts |
| 6518 |
neutral |
southwestair you guy must have be swamp even take our corporate travel a long time to get in but everything work out in the end |
| 6519 |
neutral |
southwestair tremendous job atlanta airport saw sw celebrate mardi gras another reason i be nut for you guy http tcowbzorrnc |
| 6520 |
negative |
southwestair you officially have the worst customer service of any airline i have ever deal with southwestairlines poor |
| 6521 |
neutral |
southwestair think you need to follow me for a dm |
| 6522 |
negative |
southwestair fastest response all day hour on the phone never get off hold hour in line never get to the flight book problems desk |
| 6523 |
negative |
southwestair have to rebook through atlanta now drive to nashville have to pay ridiculous price difference bad weather good for business |
| 6524 |
neutral |
southwestair when do you all expect to open the reservation through november |
| 6525 |
positive |
southwestair amaze customer service as well will definitely fly with you guy again if my instrument be involve |
| 6526 |
neutral |
southwestair when be you go to be fly in and out of nashville the deicer be in be you short on plan and be it tomorrow morning |
| 6527 |
positive |
southwestair your social media team just say sorry thankfully submit a complaint get resolution from an amaze rep who call |
| 6528 |
neutral |
southwestair i be schedule to come back tomorrow finally but i do not know swa have not fly out of flynashville yet but delta have |
| 6529 |
negative |
southwestair flight cancel flightled my wife be stick in phoenix on the way from slc to san thank a lot southwest |
| 6530 |
negative |
southwestair i never get a cancel flightlation text from this morning either bushleague or a number to call weakservice |
| 6531 |
positive |
southwestair know what be up that blackhistorymonth commercial just another thing to add to reason why i fly with southwestairlines |
| 6532 |
negative |
southwestair too late flight now |
| 6533 |
neutral |
southwestair can you get me on flt instead of rt now |
| 6534 |
negative |
southwestair no but seriously wtf nochill http tcoesdxdvr |
| 6535 |
negative |
southwestair yes but they could not explain the hour and minute hold time |
| 6536 |
negative |
southwestair mco dca flight almost full of people screw by the msydca cancel flightation unite and usairways do not cancel flight swamistake |
| 6537 |
neutral |
southwestair can i take my electric skateboard on a domestic flight if so do same policies list on your site for regular board apply |
| 6538 |
neutral |
southwestair what be dm |
| 6539 |
positive |
southwestair your employees be great |
| 6540 |
neutral |
southwestair confirmation number for new reservation be fpmy i be travel with a year old please email jennifercascino gmailcom |
| 6541 |
negative |
southwestair why no charge station in san |
| 6542 |
positive |
southwestair thank for the reply something be off with the phone becuz after drop call at hours on hold i get through on ring |
| 6543 |
positive |
southwestair thank you for the vouchers after the long wait on the runway saturday night at bwi i really appreciate it swfan |
| 6544 |
neutral |
southwestair you need this song for your next commercial https tcojurhzrqc swa love |
| 6545 |
positive |
southwestair jh thank you i finally get through the second time |
| 6546 |
negative |
southwestair i need to fly from gsp to dsm but claim there be no sched avail i can book separately but why not together |
| 6547 |
negative |
southwestair thank you hang up after hr min on hold would you like me to dm you contact info |
| 6548 |
negative |
southwestair your checkin system be poor |
| 6549 |
positive |
southwestair haha thank for the explanation |
| 6550 |
neutral |
southwestair employees spread a bite of mardigras cheer at this morning in atlanta nftyconvention http tcottbtyilo |
| 6551 |
negative |
southwestair have some trouble check in can you please add me so i can dm you |
| 6552 |
negative |
southwestair wifi on yesterday s flight extremely slow a waste of and lose the travel time for work |
| 6553 |
negative |
southwestair my flight be cancel flightled monday just look to cancel flight and credit my card that be all |
| 6554 |
negative |
southwestair still on the grind mins after plan departure and this be california no weather here originally tell min delay |
| 6555 |
neutral |
southwestair i understand wonderful miriam in customer service who be able to reroute me get any rental car discount |
| 6556 |
negative |
southwestair not yet suppose to get it early even tonight do not want to have to go to the store and buy new necessities |
| 6557 |
negative |
southwestair how it be not possible to call swa on the phone you put me on hold for an hour and then cut me off |
| 6558 |
positive |
southwestair be with my gf for yrs she be from sf i live in tulsa swa always take me there to see my love southwestluvsweeps |
| 6559 |
neutral |
southwestair hi there i just get my know traveler and would like to add it to a flight that i already purchase what be my best option |
| 6560 |
negative |
southwestair nashville airport have runways open it appear southwest be only airline cancel flight flight be this likely to change |
| 6561 |
negative |
southwestair be on the phone for about an hour waitingcan you please answer thank you notcool |
| 6562 |
neutral |
southwestair tomvh just get the rr credit card and get the point of family that way |
| 6563 |
positive |
southwestair send thank vp |
| 6564 |
neutral |
southwestair what do tsa pre on my board pass mean http tcohmmqczkcf |
| 6565 |
negative |
southwestair she be still strand in dc sit until be with other kid they be starve and exhaust |
| 6566 |
negative |
southwestair flight pilot spill his tea on the radio yay for delay almost an hour now |
| 6567 |
negative |
southwestair i just send it over |
| 6568 |
neutral |
southwestair haha yeah i do just make a joke |
| 6569 |
positive |
southwestair thank you so much for step up your game and make my day after night of elevator music much appreciate |
| 6570 |
negative |
southwestair use to love you but you keep reschedule my flight southworst |
| 6571 |
negative |
southwestair where do we start i have already waste hrs of phone wait time already |
| 6572 |
positive |
southwestair just talk to customer service unite make me appreciate you even more they could learn so much from you |
| 6573 |
negative |
southwestair my brother his girlfriend s flight cancel flightled time now leave hours late flight and drop letter grade at school help |
| 6574 |
neutral |
southwestair thank you the email about rr pts how to gain more be not clear so all of mine r go anything you can do be appreciate |
| 6575 |
positive |
southwestair thank for the response be able to get my situation resolve not a fan of mother nature today |
| 6576 |
neutral |
southwestair be there any way to add a know traveler number to an exist reservation online if not why not |
| 6577 |
neutral |
southwestair need to offer a college student discount so i can fly home |
| 6578 |
negative |
southwestair you cancel flightled my flight to bna i have flight from bna mdw tomorrow be you strand me in den i have be on hold all day |
| 6579 |
positive |
southwestair thank i think we have get it figure out |
| 6580 |
neutral |
southwestair from lga to san diego |
| 6581 |
negative |
southwestair miss out on over point in one account they be now spread over four assume i create account for them |
| 6582 |
negative |
southwestair right but the point be that my kid do not fly often but i do i buy four round trip ticket from dtw to phx so i be |
| 6583 |
positive |
southwestair i get a flight at be on thursday but look for something tomorrow anything available |
| 6584 |
neutral |
southwestair we desparately need you all to make a nonstop bna tul cmon it will be popular right annebevi paulbev mikeabramson |
| 6585 |
neutral |
southwestair thank you for the response how can i get about get the point onto my reward account |
| 6586 |
neutral |
southwestair try to dm you it will not let me as it say you be not follow me |
| 6587 |
neutral |
southwestair chance of flight leave bna tomorrow at be to lga |
| 6588 |
positive |
southwestair get it square away thank you i have a man on the inside help me out |
| 6589 |
negative |
southwestair please pm me the number where i can lodge formal complaints thx |
| 6590 |
neutral |
southwestair just send you a dm with the detail |
| 6591 |
negative |
southwestair good thing we notice because she have rerouted total passengers on an impossible triple connection as well |
| 6592 |
negative |
southwestair your gate agent rerouted an impossible itinerary and we have to find a new airline to get us home super bum about this |
| 6593 |
negative |
southwestair do you do auto callbacks so i do not have to wait on hold |
| 6594 |
negative |
southwestair receive email wreso s to my email that be not associate to swa account i own with cc info for my sister fraud please dm me |
| 6595 |
neutral |
southwestair just do thank you |
| 6596 |
negative |
southwestair your onboard wifi be so bad it be take me minutes to send this tweet work be off the table disappoint |
| 6597 |
positive |
southwestair another great flight crew las vegaschicago thank |
| 6598 |
negative |
southwestair i recommend upgrade your ivr and use call back email and texting from a know caller |
| 6599 |
negative |
southwestair an entire flight of luggage miss at dca over an hour and nobody know anything |
| 6600 |
negative |
southwestair cbssoxfan you get to hold call twice only to be kick offcalls phonedied alistpreferred http tcotzzvbmbs |
| 6601 |
negative |
southwestair why be you the only airline that be not fly out of bna today |
| 6602 |
positive |
southwestair finally get through thank |
| 6603 |
negative |
southwestair i have spend minutes and count on hold w you today after first minutes i give up try again on rd min |
| 6604 |
negative |
southwestair i have have on an airline everyone else have be great but she sour the whole experience for me hope she be not there next time |
| 6605 |
positive |
southwestair thank get put on the be flight tomorrow do not have much faith it will get off the grind tomorrow though |
| 6606 |
negative |
southwestair i think i be shoot can not find a flight that arrive before business san on thu really want to go too |
| 6607 |
negative |
southwestair the woman work the counter in philly at this be need to be fire due to bad weather i along with other passengers |
| 6608 |
negative |
southwestair be earlier for reflight book problems flight i be on now do not get a screencap just say unspecified error and to call swa |
| 6609 |
negative |
southwestair buy early bird be pointless you move me to a diff flight bc first one be delay so i lose my board position |
| 6610 |
negative |
southwestair be there a problem with the website i try make change w the app and the site but get unspecified errors |
| 6611 |
positive |
southwestair paytontaylor i love southwest and payton taylor |
| 6612 |
neutral |
southwestair rdu flight expect to be ok this afternoon and tonight |
| 6613 |
negative |
southwestair super disappoint today first time we have have to stress and now book a flight on another airline while at the airport |
| 6614 |
negative |
southwestair they put me on the next flight available tomorrow morning any idea if bna will be open in the morning for my flight |
| 6615 |
negative |
southwestair hey swair a very torture board on flight due to one gate agent have to board assist folks one at a time |
| 6616 |
negative |
southwestair i understand a delay but to be stick on the plane longer than the flight be unacceptable |
| 6617 |
neutral |
southwestair i absolutely will where can i send it |
| 6618 |
positive |
southwestair no worry you be do the best you can already cancel flight my biz trip still love you rr |
| 6619 |
negative |
southwestair in my years of fly i have never be so piss off to many incidents for just one flight |
| 6620 |
negative |
southwestair hear apology time in the mins i be on hold now fly from another airport at a different time but delay again |
| 6621 |
neutral |
southwestair happily but you need to follow me in order for me to dm you |
| 6622 |
negative |
southwestair i willmake sure to tell everyone i know about this all around horrible experience i will also post it on my business page |
| 6623 |
negative |
southwestair and currently as i be bring my year old to the bathroom i be be rush by the flight attendant |
| 6624 |
positive |
southwestair no worry we get thru eventually i be just curious best of luck to you deal with the weather |
| 6625 |
negative |
southwestair not terribly inspire to call customer service in the future now |
| 6626 |
negative |
southwestair also they say they could not even book the flight they be have to put me on hold have someone else do it |
| 6627 |
negative |
southwestair the person i talk to could not do anything not normally available online other than the no charge part |
| 6628 |
negative |
southwestair can someone help me set up a callback today |
| 6629 |
negative |
southwestair how about when there be cancel flightlations you just have a link to rebook like you do for initial storm issue |
| 6630 |
negative |
southwestair there really should not be guidance to call via phone if you be that back log i could have do it online in minutes |
| 6631 |
negative |
southwestair no have to rebook my flight myself and be about to board in bham |
| 6632 |
negative |
southwestair please send me a number to call to talk to a person and not be put on hold |
| 6633 |
negative |
southwestair flt from buf to mco conf fgkxv please also look into reimburse for car count that i have to cancel flight |
| 6634 |
negative |
southwestair almost hours on hold now i just need to cancel flight a flight and get a refund other airlines be operate |
| 6635 |
negative |
southwestair you need to be more accommodate to your loyal customers not happy now |
| 6636 |
positive |
southwestair yes thank you oct oct |
| 6637 |
negative |
southwestair bernhardtjh i do eventually get through but that flight cancel flightled decide to drive but give up hold to process refund |
| 6638 |
neutral |
southwestair already rebooked for tomorrow finger cross |
| 6639 |
neutral |
southwestair follow |
| 6640 |
negative |
southwestair worst customer service terrible attitudes i do not care how big a storm your employees need an attitude adjustment |
| 6641 |
neutral |
southwestair or you could send me a dm |
| 6642 |
neutral |
southwestair i be follow you now i do not think i can dm until you follow me |
| 6643 |
negative |
southwestair flight cancel flightled out of bna do i have to reschedule now or can travel fund be put back into my account for future use |
| 6644 |
negative |
southwestair be you kid me i need help yesterday i be now land and wait for my connection never will i fly southwest again |
| 6645 |
negative |
southwestair can i have my bag back ding |
| 6646 |
negative |
southwestair yeah bruh its bool you all niggaz just need to hire some more workers or something because next time imma be force ta disrespect |
| 6647 |
positive |
southwestair always when i fly sw loyalrrmember |
| 6648 |
positive |
southwestair thank you someone finally answer and be able to change my flight that be cancel flight bc of ice thank you for response |
| 6649 |
negative |
southwestair try to add my dog on the flight but can not get through |
| 6650 |
negative |
southwestair i need to request a refund on my flight that be cancel flightled this morning due to the weather |
| 6651 |
positive |
southwestair thank a ton |
| 6652 |
positive |
southwestair love ya too i will sing a song for you all when i finally get on that plane back to nashville lovesouthwestair |
| 6653 |
neutral |
southwestair hi thank do you have an exact link to that specific page on your site you can share or be it under flight status thx |
| 6654 |
neutral |
southwestair notpghtimothy no exceptions for national award |
| 6655 |
neutral |
southwestair any idea on flight to nashville tomorrow be clear or cancel flightled |
| 6656 |
positive |
southwestair be have a sale i be delight |
| 6657 |
positive |
southwestair about time thank you |
| 6658 |
positive |
southwestair finally integration w passbook be a great valentine gift better then chocolate flight you do heart me |
| 6659 |
neutral |
southwestair gruber finally |
| 6660 |
positive |
southwestair you guy be awesome dontchangeathing love |
| 6661 |
positive |
southwestair karen with customer service be very helpful thank you for provide one bright spot in a frustrate situation |
| 6662 |
negative |
southwestair twitter say i can not dm someone unless they follow me can southwestair follow my twitter thank you |
| 6663 |
negative |
southwestair thank you twitter say i can not dm someone unless they follow me can southwestair follow my twitter |
| 6664 |
neutral |
southwestair the be sell out too |
| 6665 |
neutral |
southwestair myself and others |
| 6666 |
negative |
southwestair can you follow me flight cancel flightled can not rebook online be on hold for hours would love to dm flight info thank you |
| 6667 |
negative |
southwestair i also find it ridiculous that i have be tweet to you since be est and have still receive no response hours |
| 6668 |
negative |
southwestair thank yes i get through biggest frustration be that i be no longer able to check in online for my flight after cancel flight |
| 6669 |
negative |
southwestair why be flight still get out of logan now you could not manage to get one out at be when it be not snow |
| 6670 |
negative |
southwestair mins wait on the phone with no option for a callback finally have to hang up because my phone be die customerservice |
| 6671 |
neutral |
southwestair land early morning bwiairport after snowfall http tcoaprzspxige |
| 6672 |
positive |
southwestair and thank |
| 6673 |
neutral |
southwestair sure fhkte be schedule to leave this weekend but need to push to october |
| 6674 |
positive |
southwestair its all good flight eventually take off and land safely oh and i get the free cup of wine thx |
| 6675 |
neutral |
southwestair i notice the rat increase a few days ago or the promotion end any idea when another promotion will be come thank |
| 6676 |
negative |
southwestair no flight out of nashville today be you kid me why be other airlines fly and you be not so frustrate |
| 6677 |
neutral |
southwestair i be but it say you all be sell out me my coworkers would need to get out first available |
| 6678 |
negative |
southwestair i be try to change a family vacation due to measles outbreak and have not be able to get anyone on the phone any help |
| 6679 |
neutral |
southwestair frzz |
| 6680 |
positive |
southwestair you have get a mess here at dtw but your staff be do great |
| 6681 |
negative |
southwestair challemann fly to lga in the dead of winter jvstatus ewr jfk be always the intelligent option |
| 6682 |
positive |
southwestair great job with the passbook integration it will really help streamline the commute to san fran |
| 6683 |
negative |
southwestair i need to reschedule a flight and i have be on hold for almost an hour this be ridiculous be there a best number to call |
| 6684 |
negative |
southwestair condescension must be a quality your co reward your tone reek of it |
| 6685 |
positive |
southwestair great job look forward to my next trip be able to use this new feature |
| 6686 |
neutral |
southwestair any update on flight in to bna today |
| 6687 |
neutral |
southwestair damn weather mess up everything serenitynow |
| 6688 |
neutral |
southwestair could you tell me if any upgrade be available on a flight out of stl tomorrow morning |
| 6689 |
negative |
southwestair disappoint with customer service right now my flight be only one cancel flightled at my airport now i be lose days from trip |
| 6690 |
negative |
southwestair be on hold for over an hour not cool you guy |
| 6691 |
negative |
southwestair i have be on hold for an hour a half try to change my flight to bna not very happy with customer service right now |
| 6692 |
neutral |
southwestair get it thank any insight into what will happen tomorrow |
| 6693 |
neutral |
southwestair any chance of add lax jfk direct any time in the future |
| 6694 |
negative |
southwestair thank you i be give this same reply years ago can you direct me to an area i can learn more about the improvements |
| 6695 |
negative |
southwestair just disconnect my call after hours without even speak to me octaviannightmare |
| 6696 |
negative |
southwestair injure at check in yesterday you tell me to go to dr on hold with swa for over hour try to talk with someone suggestions |
| 6697 |
negative |
southwestair try to get through by phone to confirm that fund from a cancel flightled reservation can still be use in the future can you help |
| 6698 |
negative |
southwestair have you consider add the we will call you back when we have someone free feature to your support line |
| 6699 |
negative |
southwestair i have be on hold with customer service for over an hour can you help |
| 6700 |
negative |
southwestair i have be on hold for an hour now as i type this ridiculous all i need be the link to the chart that have rout time |
| 6701 |
neutral |
southwestair send |
| 6702 |
negative |
southwestair flight cancel flightled reflight book problems online have not work on my second round of hold hrs now any other options |
| 6703 |
negative |
southwestair kudos to the rsw cs crew for rerouting pax to alleviate over sale due to down grade eqp now |
| 6704 |
neutral |
southwestair try to fly out of nashville tomorrow how be it look |
| 6705 |
neutral |
southwestair do you think the flight out of nashville will be cancel flight tomorrow |
| 6706 |
negative |
southwestair do you not try to get customers to their destinations no help to get on another airline if you have no flight for days |
| 6707 |
negative |
southwestair i be an alist prefer customer and very loyal swa however your inflight wifi be no better today than it be years ago |
| 6708 |
positive |
southwestair thank you |
| 6709 |
negative |
southwestair too bad i be get this memo your reservation contain modifications that prevent you from change it online fusturated |
| 6710 |
negative |
southwestair almost hours on hold hours of my life i can not get back thank http tcoiyuzmpuvs |
| 6711 |
negative |
southwestair discount for three delay |
| 6712 |
negative |
southwestair try online and tell i must call bc of modifications to my reservation be on hold for almost hours |
| 6713 |
positive |
southwestair twitter outstanding customer service thank you |
| 6714 |
positive |
southwestair finally |
| 6715 |
neutral |
southwestair try to get through to cust relations be there another to use |
| 6716 |
neutral |
southwestair where should i fly by may rd plz advise |
| 6717 |
negative |
southwestair have the worst customer service of any airline i have ever fly |
| 6718 |
negative |
southwestair i need update on my flight i have be on hold for over hours |
| 6719 |
negative |
southwestair himy flight bna to lga be cancel flight this morning look like other flight out of bna be take off any chance |
| 6720 |
neutral |
southwestair can you link the article where it say the rout and what time the rout be likely to be like tuldal pm none |
| 6721 |
neutral |
southwestair southwest mobile board pass now available in ios passbook http tcoxmrvrlgeg http tcowjocfsu torileggieri |
| 6722 |
negative |
southwestair cancel flightled my flight out of bna today be on hold for an hour frustrate |
| 6723 |
positive |
southwestair beautiful thank a ton |
| 6724 |
negative |
southwestair try to rebook online but it say that i have to pay for difference in price please help |
| 6725 |
negative |
southwestair i be show flight delay again would my board pass still be good or be my seat give away |
| 6726 |
negative |
southwestair can not update my flight online bc it be be cancel flight twice already go on hour on hold |
| 6727 |
negative |
southwestair guy for real i have be on hold for hours include one hangup please have someone reach out so i can get my back |
| 6728 |
neutral |
southwestair kind of early but any idea when date through the first week of sept will come available |
| 6729 |
negative |
southwestair the last time i have arrive lasairport our gate have be block by a slow to depart plane lead to min delay |
| 6730 |
negative |
southwestair be on hold for minutes about my cancel flightled flight still not talk to anyone and flight be soon what give |
| 6731 |
negative |
southwestair hop you answer the phone today |
| 6732 |
negative |
southwestair husband on hold hrs get disconnect new wait min can not confirm res due to the fact he book on line nut |
| 6733 |
positive |
southwestair thank do you all expect to be operational tomorrow out of nashville |
| 6734 |
negative |
southwestair why have you guy jack up the price after you say price be go to be lower smh |
| 6735 |
negative |
southwestair on hold for hours and then you hang up cancel flightled flight run out of daycare for our kid who be trap at home |
| 6736 |
negative |
southwestair this be really unhelpful why can not i rebook online http tconosvli |
| 6737 |
negative |
southwestair allow other passengers harass you after their gate agents mistakefurious they be do nothing about it my yo be scar |
| 6738 |
negative |
southwestair flight be cancel flightled and it will not let me rebook online wait time on phone be too long please help |
| 6739 |
neutral |
southwestair guy we have get to do something about the inability to check in online for international flight that have |
| 6740 |
neutral |
southwestair be it a temporary site glitch or be you no longer offer flight from grr to geg after feb can not find any online |
| 6741 |
negative |
southwestair will not answer their phone horribleservice neveragain frustrate answerthephone |
| 6742 |
negative |
southwestair we have be stick in sju for several hours and no one be answer here really tough to love sw no response be bad |
| 6743 |
positive |
southwestair nice work on the update |
| 6744 |
negative |
southwestair you guy there be we on hour of our phone hold at be bc of volume or short staff |
| 6745 |
negative |
southwestair its cool that my bag take a bite longer do not give me baggage blue ballsturn the carousel on tell me it be come then not |
| 6746 |
positive |
jetblue yesterday on my way from ewr to fll just after takeoff wheelsup jetbluesofly http tcoxkiykqj |
| 6747 |
neutral |
jetblue i hope so because i fly very often and would hate to change airlines |
| 6748 |
neutral |
jetblue flight to savannah ga |
| 6749 |
negative |
jetblue they be not on any flight they just come late flight your jetblue employee just inform us |
| 6750 |
negative |
jetblue everyone be here but our pilot be no where to be find and my last flight the plane be dirty that i have to clean my area seat |
| 6751 |
neutral |
jetblue update on flight would be appreciate when you have time thank |
| 6752 |
neutral |
jetblue check dm please |
| 6753 |
negative |
jetblue hey guy why do my last flight earn me pts http tcosywlmtzek |
| 6754 |
negative |
jetblue aisles of empty evermoreroom seat and we can not move bc we do not pay nonsense waste jetblue jetbluebos cheap |
| 6755 |
negative |
jetblue s marty st george really have zero clue how do he still have a job nobaggagefees http tcotjdzamhpew |
| 6756 |
negative |
jetblue they book me for tomorrow it be higher my st reservation be pgfryz get me on standby list tonight would help |
| 6757 |
neutral |
jetblue submit hop for quick decision tie to another donation we just receive proposal th annual gala org boundless readers |
| 6758 |
negative |
jetblue but by cancel flight my flight and push me to the next day i would lose hotel which be why i be try to get a sameday flight |
| 6759 |
positive |
jetblue thank you for the information |
| 6760 |
neutral |
jetblue do you know that suicide be the second lead because of death among teens |
| 6761 |
neutral |
jetblue ok and in dominican republic what number |
| 6762 |
negative |
jetblue i have try on my phone and laptop |
| 6763 |
negative |
jetblue cancel flight my flight go with another airline leave day they cancel flight also call jetblue get same flight but now more |
| 6764 |
neutral |
jetblue sale please soon i need a tan |
| 6765 |
neutral |
jetblue yeah i have i be on it look for specific date i will just keep check daily for a fare drop |
| 6766 |
neutral |
jetblue hello good afternoon how be you i need know how much fly for summer from june th |
| 6767 |
negative |
jetblue just wonder if the website be have issue today try to book a flight with my visa i always use and its reject it |
| 6768 |
negative |
jetblue upset with the lack of communication we have receive for our on time flight out of mco |
| 6769 |
neutral |
jetblue not for the date or destination i be head |
| 6770 |
negative |
jetblue i have spend three hours talk to all different people most of which could not help i probably will not be use jetblue again |
| 6771 |
positive |
jetblue great |
| 6772 |
positive |
jetblue thank great recap i would not have be able to sleep i be nervous the bad guy be get away |
| 6773 |
neutral |
jetblue fly w infant for the st time can i bring a canister of powder formula for a carry on andor use my plastic formula divider |
| 6774 |
positive |
jetblue flight proud to fly jet blue |
| 6775 |
positive |
jetblue awesome thank on hold now |
| 6776 |
neutral |
jetblue i be not sure if you can do anything to help me with that but if you can that would be great |
| 6777 |
negative |
jetblue i have to call back five time to get someone on the phone who know what they be do by that time my getaway go up by |
| 6778 |
negative |
jetblue be there really no flight from the bay area to chicago anymore lame so lame |
| 6779 |
negative |
jetblue can not book a flight because of outdated force optin verify by visa nonsense help a girl out i just want to get to sxsw |
| 6780 |
neutral |
jetblue stop try to make fleek happen pointsme |
| 6781 |
negative |
jetblue luggage fee will not b fly jb again at least aa give platinum pass bag tire of overchging bg herd like cattleslaughter |
| 6782 |
positive |
jetblue what be the chance of actually fly out of charleston today cold rainy weather in the south of all place |
| 6783 |
positive |
jetblue i do see that work on pick up a trip or two as we type |
| 6784 |
negative |
jetblue it be poop and barely work |
| 6785 |
positive |
jetblue thank for the quick reply just want to make sure it be not just my account |
| 6786 |
negative |
jetblue your wifi be a lie and i hate you |
| 6787 |
negative |
jetblue be there an issue with your website and log on app too i know i be enter info correctly but can not sign in |
| 6788 |
negative |
jetblue have trouble sign in to trueblue today despite right credentials get we be not able to sign you in msg |
| 6789 |
positive |
jetblue would not mind pay for the snack but no for tix great job guy |
| 6790 |
neutral |
jetblue flight to boston delay due to weather in tampa |
| 6791 |
neutral |
more like baejet airways amirite jetblue terrybrokebad right back at ya |
| 6792 |
neutral |
jetblue be askamex amex plat holders provide access or a credit in the airspace lounge in jkf |
| 6793 |
neutral |
jetblue many thank as always your employees be professional and courteous whenever i have the option you be my goto airlines |
| 6794 |
neutral |
jetblue come on and provide service from destin fort walton beach airport |
| 6795 |
negative |
jetblue i appreciate the credit for my trouble but the lack of personal response trouble me |
| 6796 |
neutral |
catfoodbeerglue you will enjoy this jetblue our fleet s on fleek http tcothcrkurt |
| 6797 |
neutral |
jetblue yer deal never seem to include nyc pdx or nyc pgh wish they do |
| 6798 |
neutral |
jetblue airline trouble this winter not get good customer service contact http tcoaqjnhwnac we negotiate resolutions for you |
| 6799 |
neutral |
jetblue thank you head from lbc to oak |
| 6800 |
positive |
jetblue here you go your napkins pretty much say it all http tcooxyjnpjm |
| 6801 |
neutral |
jetblue our fleet s on fleek http tcobttnoxu i just |
| 6802 |
positive |
jetblue ruthslobodin why not we would sure love to see you ruth justdoit youknowyouwantto you know me too well |
| 6803 |
neutral |
jetblue do what you love and you will never work a day in your life |
| 6804 |
neutral |
jetblue it drop when i take off the other two people and vice versa back and forth |
| 6805 |
positive |
jetblue you do not need to cut service charge more and give a better fly experience that be why i use jet blue in the first place |
| 6806 |
positive |
jetblue long to look into the blue eye firstlove |
| 6807 |
positive |
jetblue you all be the best flyfi ondemand leatherseats hipunis legroom |
| 6808 |
neutral |
sigh jetblue our fleet s on fleek http tcownlaybl |
| 6809 |
neutral |
jetblue please start fly to guyana soon |
| 6810 |
neutral |
jetblue just leave certain things to the kid |
| 6811 |
positive |
eatgregeat wowthx for think of us greg hear sobewff be amaze we have hear the same about jetblue ps thx for the info teamnkh |
| 6812 |
positive |
jetblue annnndddd i just book my flight that be easy |
| 6813 |
negative |
jetblue thank you for credit however i submit complaints about the property on vacation package hope you listen |
| 6814 |
neutral |
jetblue our fleet s on fleek http tcoclupdprhp |
| 6815 |
positive |
jetblue thank you very much |
| 6816 |
negative |
jetblue need your help i be move to dc i want to book a one way fare on your website it will not seem to let me be i miss something |
| 6817 |
positive |
jetblue it will be glow your crew and your aircraft sparkle you guy know about nokidhungry right might be a good partnership |
| 6818 |
neutral |
jetblue jetbluecheeps my friend buy a ticket last night for one of these rout from you and it cost way more can you help |
| 6819 |
neutral |
jetblue i be return from foodnetwork sobewff so i have limit carry on space in my tummy next flight i will try that snack |
| 6820 |
positive |
jetblue glad you like it feel free to steal it |
| 6821 |
positive |
jetblue your blue help bring out the color of my eye and i promise i do not eat all the free snack |
| 6822 |
positive |
jetblue thank to you customers like me stay loyal from check in to land |
| 6823 |
positive |
jetblue a pull into the gate as the sunrises here at bostonlogan this morning jetbluesofly jetblue airbus http tcojgduusdz |
| 6824 |
positive |
jetblue thx for the quick response yep i try but it can not find the flight when i input the confirmation |
| 6825 |
positive |
jetblue wish everyone felt like you |
| 6826 |
positive |
jetblue sound great thank you |
| 6827 |
negative |
jetblue s once upon a sale that do not include btv as usual jetbluehatesbtv |
| 6828 |
negative |
jetblue can not link my flight from last week to my trublue account and num be not answeringdo not make me fly delta again do not do it |
| 6829 |
positive |
jetblue be nice to see your veterans advantage program at the gate on sunday mcokeep up the good work at jetblue |
| 6830 |
positive |
jetblue incredible pr team |
| 6831 |
positive |
jetblue thank i be find lower fare already on other carriers with direct flight july |
| 6832 |
negative |
jetblue if you can get us on a flight to vieques all will be good right now not look promise |
| 6833 |
negative |
jetblue i just dm d you |
| 6834 |
neutral |
jetblue offer special fare to gopuregrenada discovergrenada http tcombcehcszx caribbejan islandexpert http tcozmjkalzl |
| 6835 |
neutral |
jetblue i believe that the website say i could receive credit for upcoming flight since i cancel flight my last one be this true |
| 6836 |
neutral |
jetblue a month ago i have a flight book but then have to cancel flight it i be now flight book problems a separate flight for a different occasion |
| 6837 |
neutral |
jetblue hi friend question for you when you have a moment |
| 6838 |
positive |
jetblue jannasaurusrex thank for the kind word janna weappreciateyou trueblue and now i be feel like a boss jetbluefame |
| 6839 |
positive |
jetblue board the back of the airplane first like a boss sosmart jetblue frequentflyerappreciates alsoyayforsnacks |
| 6840 |
positive |
jetblue sooo earlier i say i could not fly with you for my school trip but now i can |
| 6841 |
negative |
jetblue why be flight delay to buffalo it be a direct flight and the plane be at the gate |
| 6842 |
negative |
jetblue we be miss our connect transportation in puerto rico as a result need to get to vieques today |
| 6843 |
negative |
jetblue we be suppose to be vieques by pm |
| 6844 |
negative |
jetblue your customer service today be deplorable there be plenty of ways you could have get us on that flight badcustomerservice |
| 6845 |
negative |
jetblue absolutely the miss connection cause us to miss our ferry to vieques get us to vieques also flight vouchers prbound |
| 6846 |
neutral |
jetblue hi there any rough idea of when january flight will be make available |
| 6847 |
negative |
jetblue why do this to me send njb to uvf today and its a weekday why not a weekend |
| 6848 |
positive |
jetblue why be you always so amaze jetblue trueblue http tcoiimtjxcvlg |
| 6849 |
negative |
jetblue i have experience better service make connect flight from unite and americanair badcustomerservice jfk pr |
| 6850 |
neutral |
jetblue now out of a gate and into main terminal dca natca members keep watch from atct avgeek http tcohpsieaokwh |
| 6851 |
positive |
jetblue great will do once i land in jfk |
| 6852 |
negative |
jetblue service get worse and worse plane can not fly wait on a nd aircraft so much for plan |
| 6853 |
positive |
jetblue haha ty do you know what time that lane open at logan |
| 6854 |
neutral |
jetblue flight njb jblu arrive at flytpa follow flight from westchester county airport http tcoxxmjxqep |
| 6855 |
negative |
jetblue no seat assignment mins before a flight line people deep guess i be sit with the baggage marinadomine |
| 6856 |
neutral |
jetblue here we go again nd round trip to ca in a week trueblue |
| 6857 |
positive |
jetblue sure be |
| 6858 |
neutral |
jetblue want customs at long beach airport for future international flight by ericbradleypt http tcojhbjdver cc briansumers |
| 6859 |
negative |
jetblue the worst fly experience i have ever suffer through i would appreciate my money back |
| 6860 |
positive |
jetblue after my second call to customer service and the fifth person i talk to an amaze rep fix it in about mins persistence |
| 6861 |
neutral |
rt jetblue our fleet s on fleek http tcowezumdimyf |
| 6862 |
positive |
jetblue thank so much |
| 6863 |
negative |
jetblue my wife send me a family invite but i never accept it she should not be lock into a family account that never get create |
| 6864 |
neutral |
jetblue hey guy do you have a tail number assign yet to flight for tomorrow |
| 6865 |
negative |
jetblue i spend an hour on the phone with customer service only to find out that they can not help need help with family pool as soon as possible |
| 6866 |
neutral |
at the airport ready to get this jetblue red eye go soooooo sleepy noplacelikehome eventhoughitsdegreesathome |
| 6867 |
negative |
jetblue customer service say since my wife setup a family account that she now can not join mine for a year help me fix please |
| 6868 |
negative |
jetblue full to capacity i also pid extra for these seat perhaps the crew could be more helpful |
| 6869 |
negative |
jetblue we have twice they say they can not dim those light but they do on our first flight |
| 6870 |
neutral |
jetblue maatkare we hope you be still our bae tatianaking thewayoftheid haa man |
| 6871 |
neutral |
jetblue its domestic i just want more of an idea so i do not get surprise |
| 6872 |
positive |
jetblue that make two of us lol blush |
| 6873 |
neutral |
jetblue would a storage container like this green one be acceptable to check in with luggage gal tot http tcomjtksfuhg |
| 6874 |
positive |
jetblue happy anniversary it be hard to believe you be you be so young |
| 6875 |
negative |
jetblue jfk nyc staff be amaze the lax jetblue send an email with detail but it be a disappoint experience jetbluecheeps |
| 6876 |
positive |
jetblue super smooth flight and land nicely do |
| 6877 |
neutral |
jetblue try harder take a winners attitude to your work |
| 6878 |
negative |
jetblue you can do better than this and you can do better for me and all the passengers flight jfk to pwm |
| 6879 |
negative |
jetblue we would have be up in the air by now now our new plane we have be redirect to have mechanical errors aka more delay |
| 6880 |
negative |
jetblue you delay all my flight then you redirect my gate then you tell me have we stick with the original gate we would have |
| 6881 |
neutral |
jetblue our fleet s on fleek http tcovxnjmv this happen |
| 6882 |
negative |
jetblue definitely no note from whoever steal from me |
| 6883 |
negative |
jetblue but the hour policy when i call and they say i do not report it soon enough what would have change if i have notice sooner |
| 6884 |
negative |
jetblue hopefully that will help someone in the future would there have be a different procedure if i have discover the theft sooner |
| 6885 |
negative |
jetblue i do that as soon as i realize will they try to figure out who be steal from people s bag security cameras anything |
| 6886 |
negative |
jetblue i do but since i be strand in syr without a ride i miss the window of opportunity to have right in this matter hours |
| 6887 |
negative |
jetblue absolutely no worry i be just never fly with you again ever even i have to hitch hike cross country passengersarepeople |
| 6888 |
negative |
jetblue do not lose my luggage |
| 6889 |
negative |
jetblue you just direct me to your mobile website where be the direct link get it together |
| 6890 |
negative |
jetblue if i have make as many mistake as you in as short a period of time i would i have lose my job at this point |
| 6891 |
negative |
jetblue i understand why ur do it but for someone who just travel hours to get here early relax b flight etc adv notice maybe |
| 6892 |
negative |
jetblue not one of my four flight this trip have be on time what the he will be your company problem |
| 6893 |
neutral |
stop this madness rt jetblue our fleet s on fleek http tcoxusbjfv |
| 6894 |
neutral |
jetblue i can not find a good photo of it you get one goodnight |
| 6895 |
positive |
jetblue fyi i be onboard comfortably travel to jfk seat be no problem as you say thank for make fly more civilize |
| 6896 |
positive |
jetblue i like follow jetblue |
| 6897 |
neutral |
jetblue or she |
| 6898 |
negative |
jetblue datingrev mco to lag two hour delay and sit in tarmac go on minutes with infants cry on plane get us off this plane |
| 6899 |
negative |
jetblue what maintenance the flight land from jamaica have to go through security then get to term then clean then board |
| 6900 |
negative |
jetblue that be not a answer |
| 6901 |
neutral |
jetblue if i ask ask the pilot will he tell me the name of our aiecraft |
| 6902 |
neutral |
jetblue airport code test go slc bos mco |
| 6903 |
neutral |
jetblue our fleet s on fleek http tcobbmpabort now that be fuckin funny |
| 6904 |
neutral |
jetblue do you have any flight with lie flat seat from stl to pdx on or around the date of march |
| 6905 |
neutral |
jetblue formally request lbairport and longbeachcity to establish customs facilities for international flight http tcojbyvmsod |
| 6906 |
negative |
see what you start now nytimes rt jetblue our fleet s on fleek http tcoatdsmhf |
| 6907 |
negative |
jetblue navigate through rebooks due to flu ice to visit my mother your cs reps have be so very helpful patient and friendly |
| 6908 |
neutral |
jetblue be all of your flight out of charleston tomorrow ontime or be there a possibility for delayscancelled flightlations |
| 6909 |
negative |
jetblue well our plane just land at the international terminal so they announce the pm new time |
| 6910 |
negative |
jetblue there be seat but after wait on hold for minutes they be gonenow she have to stay another night in charlestonvery pricy |
| 6911 |
negative |
jetblue not ok to cancel flight flight tmrw for weather to rebook flight the next day when there be flight tmrw night no compensation |
| 6912 |
negative |
jetblue i guess you be not able to do anything to improve the time and now it look even late flightr go to be a zombie tomorrow |
| 6913 |
neutral |
welp jetblue our fleet s on fleek http tcokwuekukbc |
| 6914 |
neutral |
jetblue plan to repair its brand http tcouimypzh via wsj |
| 6915 |
neutral |
jetblue ok be i hope thy the bahamas next |
| 6916 |
neutral |
jetblue our fleet s on fleek http tcoxmavgw http tcoelatntcir |
| 6917 |
positive |
jetblue not try to make you look bad on your website it say due to weather in the charleston nc its actually in sc not nc |
| 6918 |
neutral |
jetblue can your people work this contact me i have a project in the work |
| 6919 |
neutral |
jetblue when chging flight isit possible to pay the fare difference in dollars when the ticket be buy completely via point redemption |
| 6920 |
negative |
jetblue we be home you guy recover now we can laugh about it and the extra day in barbados will you open cuba soon |
| 6921 |
negative |
jetblue be i the only one who have to look that up i must be get old damn |
| 6922 |
neutral |
oh yeah rt jetblue our fleet s on fleek http tcoftvnwwqf |
| 6923 |
neutral |
jetblue when be you guy fly it froward in the bahamas |
| 6924 |
neutral |
jetblue our fleet s on fleek http tcomwsgolgo |
| 6925 |
positive |
jetblue btw thank for respond quickly |
| 6926 |
neutral |
jetblue no it be weird i pick other cities just to test those work not the one i want work on phone though so i will use that |
| 6927 |
negative |
jetblue flight for tomorrow morning cancel flight can not seem to rebook me they can not even get me a seat no clear answer on why cancel flight |
| 6928 |
neutral |
listen i be not go to deny this but rt jetblue our fleet s on fleek http tcoenxvrkbu |
| 6929 |
neutral |
rt jetblue our fleet s on fleek http tcodsdebodmel |
| 6930 |
positive |
jetblue you find my camera thank you you rock |
| 6931 |
neutral |
jetblue our fleet s on fleek http tcoghabyep smh |
| 6932 |
neutral |
how sway how jetblue our fleet s on fleek http tcotqctkci |
| 6933 |
neutral |
um wut jetblue our fleet s on fleek http tcomuwcpxtxj |
| 6934 |
neutral |
alright someone have to stop this rt jetblue our fleet s on fleek http tcolchvjolidg |
| 6935 |
positive |
stop please rt jetblue our fleet s on fleek http tcoeulsdurbu |
| 6936 |
neutral |
jetblue shut the door on your way out |
| 6937 |
negative |
jetblue do transfer trueblue point within family pool members cost this be after have set up contributiontopool already |
| 6938 |
positive |
jetblue gotcha thank for the update i be ready to go whenever you be enjoy your even |
| 6939 |
neutral |
jetblue our nonprofit arc would love ticket as we rely on airlines for extractions in save abduct children and return them home |
| 6940 |
negative |
jetblue gotcha but lessen the delay that part s not happen right |
| 6941 |
negative |
social agencies this be why we can not have nice things jetblue our fleet s on fleek http tcoqrxzbgbtq |
| 6942 |
neutral |
jetblue rt wmcactionnews new airline expect to make its way to mem http tcogbdrolsi |
| 6943 |
neutral |
jetblue rt wmcactionnews new airline expect to make its way to mem http tcovoeqsepqh |
| 6944 |
neutral |
jetblue rt wmcactionnews new airline expect to make its way to mem http tcopeefzwzc |
| 6945 |
positive |
jetblue well thankfully they have get a nice food court here when will an update be post |
| 6946 |
neutral |
smh rt jetblue our fleet s on fleek http tcoirixaifjjx |
| 6947 |
neutral |
jetblue bucketobolts same |
| 6948 |
negative |
jetblue our fleet s on fleek http tcoimrhivyr plz stop |
| 6949 |
neutral |
jetblue our fleet s on fleek http tcotnkixxrxhb |
| 6950 |
neutral |
jetblue ceo s challenge appease passengers wall street the columbian http tcopgysasw |
| 6951 |
neutral |
jetblue weepysweetmonty i hear you be plan on let people fly in the overhead compartments why would you do that |
| 6952 |
negative |
jetblue mrjustyn i hear company be study popular lingo for advertise but this be just depress and embarrass |
| 6953 |
negative |
stop jetblue |
| 6954 |
negative |
jetblue any idea what cause the delay on flight fll jax |
| 6955 |
positive |
jetblue work now ty |
| 6956 |
neutral |
jetblue i be just say change can be amaze like miami |
| 6957 |
negative |
jetblue app still say i can not dm you |
| 6958 |
neutral |
lololololol jetblue our fleet s on fleek http tcoyxswfqtgp |
| 6959 |
negative |
jetblue once again my flight be delay i hope i do not miss my connect please do not fuck me i have a girlfriend |
| 6960 |
neutral |
jetblue lmfao |
| 6961 |
neutral |
jetblue what be good with a miami terminal |
| 6962 |
neutral |
jetblue our fleet s on fleek http tcompiyuojr oh word |
| 6963 |
neutral |
jetblue everyone be overreact keep up your swag |
| 6964 |
neutral |
jetblue our fleet s on fleek http tcokshtueq |
| 6965 |
neutral |
jetblue my mom always say to never settle if your chip be not blue you just will not do |
| 6966 |
positive |
jetblue i would prefer a similar picture but full of e tail but great shoot |
| 6967 |
positive |
so relieve i be fly jetblue after listen to everyone at the neighbor gate bitch about spirit my airline s better than yours |
| 6968 |
positive |
jetblue our fleet s on fleek http tcogsnqsqz no you all better than this |
| 6969 |
neutral |
jetblue our fleet s on fleek http tcolsybglfj let us keep it professional |
| 6970 |
positive |
jetblue we have great flight into and out of the bahamas even during the bad weather in the northeast thank for the great service |
| 6971 |
neutral |
omgee jetblue onfleek why jetblue why how many people even know what that mean lol |
| 6972 |
neutral |
jetblue s ceo battle to appease passengers and wall street waterbury republican american http tcofwcyhgdj |
| 6973 |
negative |
jetblue receive a voucher but if you want to improve relations be up front with passengers |
| 6974 |
neutral |
jetblue our fleet s on fleek http tcoajmbhjvaa foh |
| 6975 |
positive |
jetblue so excite to hear about your move towards international travel from long beach airport |
| 6976 |
neutral |
jetblue two row |
| 6977 |
neutral |
jetblue our fleet s on fleek http tcotejrntfw noooooooooooooooooo |
| 6978 |
neutral |
jetblue hi guy do you have a general enquire email address please thank david |
| 6979 |
positive |
jetblue thank so much for talk to me the article about twitter chat come out great http tcorkorhvrz contentmarketing |
| 6980 |
negative |
jetblue three hours on s delay flight star a blank screen at least a head up so you could download a movie |
| 6981 |
negative |
jetblue i hate you for this https tcogwwrvbrq |
| 6982 |
neutral |
ha jetblue our fleet s on fleek http tcozqutusepw |
| 6983 |
negative |
jetblue you really should be more proactive with passengers when you know the entertainment system be not work at least let me get a mag |
| 6984 |
neutral |
jetblue hi i fly with your airline once in australia and saw zero kangaroos have this be rectify |
| 6985 |
neutral |
no they do not jetblue our fleet s on fleek http tcobswrpmq |
| 6986 |
neutral |
jetblue our fleet s on fleek http tcobbaonxtxd |
| 6987 |
neutral |
jetblue how do i know if my flight be deem a dark flight |
| 6988 |
neutral |
bruh jetblue our fleet s on fleek http tcowbqiwaou |
| 6989 |
neutral |
jetblue ceo battle to appease passengers investors toledo blade http tcorxjxqrxz |
| 6990 |
neutral |
jetblue how can i check that i do not believe i be give a credit for that automatically |
| 6991 |
neutral |
jetblue our fleet s on fleek http tcohovuaisg wtf |
| 6992 |
neutral |
lol k jetblue our fleet s on fleek http tcoiuxrgc |
| 6993 |
neutral |
jetblue our fleet s on fleek http tcoxxqscjll brandssayingbae freberg |
| 6994 |
negative |
noooo do not do it please do not do it rt jetblue our fleet s on fleek http tcolsxjiouvr |
| 6995 |
neutral |
jetblue our fleet s on fleek http tcoproebcn lol wut |
| 6996 |
neutral |
rt jetblue our fleet s on fleek http tcoxilzqdwe |
| 6997 |
neutral |
jetblue our fleet s on fleek http tcollwioxvo lmfaooooo hook me up with a flight |
| 6998 |
neutral |
jetblue our fleet s on fleek http tcofvyzjldton |
| 6999 |
neutral |
jetblue indeed it be not |
| 7000 |
negative |
jetblue we have some major planewide directtv issue yesterday system keep be reset by crew member |
| 7001 |
negative |
jetblue not help since there be a bunch of us try to get off at the same time |
| 7002 |
neutral |
jetblue need to get my yrold to nassau from sea to meet her greatgranny she be name after who just turn flyingitforward |
| 7003 |
neutral |
jetblue just get the time to reply and share my thoughts in greater detail via web form |
| 7004 |
neutral |
yasssss da fuccc rt jetblue our fleet s on fleek http tcooajmnucha |
| 7005 |
positive |
jetblue you guy operate a world class company and for that i thank you |
| 7006 |
neutral |
jetblue our fleet s on fleek http tcowepflly lol |
| 7007 |
neutral |
oh wow sm jetblue our fleet s on fleek http tcolifnzku |
| 7008 |
neutral |
real rt jetblue our fleet s on fleek http tcoerzhtkqz |
| 7009 |
negative |
jetblue we have not even get off the plane yet i can not afford to miss my flight back to boston ugh |
| 7010 |
negative |
sorry for unfollowing jetblue |
| 7011 |
negative |
jetblue we just land in vegas but not allow to leave the plane just yet thank for make me miss my flight at pm fustrated |
| 7012 |
positive |
jetblue love the service from the staff at newark today good service go along way i appreciate your preciation nj tampa |
| 7013 |
neutral |
why lord why jetblue our fleet s on fleek http tconlzsehnee |
| 7014 |
neutral |
jetblue our fleet s on fleek http tcopadcjxlzl cmon fam just no ok |
| 7015 |
neutral |
jetblue lord |
| 7016 |
neutral |
you do not have to do this jetblue our fleet s on fleek http tcoizfofgjzui |
| 7017 |
neutral |
jetblue when can we start flight book problems flight for november |
| 7018 |
neutral |
jetblue our fleet s on fleek http tcocrfrwpcsx |
| 7019 |
positive |
do not show these to larry fedora rt jetblue our fleet s on fleek http tcoqqlzkjkzr |
| 7020 |
neutral |
no jetblue our fleet s on fleek http tcougfckermrw |
| 7021 |
neutral |
jetblue our fleet s on fleek http tcorlwbjma r you serious |
| 7022 |
neutral |
why we can not have nice things rt jetblue our fleet s on fleek http tcohprppcvhx |
| 7023 |
neutral |
rt jetblue our fleet s on fleek http tcorinzyskki |
| 7024 |
neutral |
jetblue our fleet s on fleek http tcoincncavn wow |
| 7025 |
positive |
jetblue lolol smyc |
| 7026 |
positive |
jetblue show us their sense of humor with these tongueincheek flight etiquette videos http tcogguaajvdf |
| 7027 |
negative |
just in case you need confirmation that on fleek be dead go rt jetblue our fleet s on fleek http tcogoyxtmj |
| 7028 |
neutral |
but why rt jetblue our fleet s on fleek http tcowhoaewhws |
| 7029 |
negative |
jetblue fight air |
| 7030 |
neutral |
jetblue our fleet s on fleek http tcoqxvwgl i have to refrain what i want to say |
| 7031 |
neutral |
jetblue our fleet s on fleek http tcodxnrxdks jameskraw see |
| 7032 |
neutral |
stahhppp rt jetblue our fleet s on fleek http tcovhfjgneozo |
| 7033 |
negative |
no jetblue just no jetblue our fleet s on fleek http tcombipgszq |
| 7034 |
negative |
brand stop this shit no stop rt jetblue our fleet s on fleek http tcoskebqktxvx |
| 7035 |
neutral |
too late flight rt jetblue our fleet s on fleek http tconjgagds |
| 7036 |
neutral |
who do this jetblue our fleet s on fleek http tcokhzrccypa |
| 7037 |
negative |
this shit get to stop rt jetblue our fleet s on fleek http tcopeqpqmpp |
| 7038 |
positive |
jetblue true maybe wish i have expedite security haha |
| 7039 |
neutral |
jetblue i hate the internet lol |
| 7040 |
positive |
why jetblue our fleet s on fleek http tcoanvbjipx |
| 7041 |
negative |
cmon this be worse than jetbae rt jetblue our fleet s on fleek https tcoyzxfeau |
| 7042 |
neutral |
welllllll rt jetblue our fleet s on fleek http tcodhhomgkix |
| 7043 |
neutral |
jetblue our fleet s on fleek http tcoghjbpgg why |
| 7044 |
neutral |
peak caucasity rt jetblue our fleet s on fleek http tcocsnrpvyb |
| 7045 |
negative |
i hate you all rt jetblue our fleet s on fleek http tcoutdfqfwpa |
| 7046 |
positive |
power move rt jetblue our fleet s on fleek http tcotskorsn |
| 7047 |
negative |
sir rt jetblue our fleet s on fleek http tcofixywxyb |
| 7048 |
negative |
stop this jetblue our fleet s on fleek http tcoaczwmuoon |
| 7049 |
neutral |
jetblue read the nytimes jetblue our fleet s on fleek http tcolvirtdtqly |
| 7050 |
negative |
stop the madness jetblue our fleet s on fleek http tcoqajtkik |
| 7051 |
neutral |
jetblue why bro |
| 7052 |
neutral |
jetblue our fleet s on fleek http tcoukmedz lmaoooo |
| 7053 |
neutral |
jetblue delete this tweet |
| 7054 |
neutral |
jetblue our fleet s on fleek http tcoyqehcqzt why |
| 7055 |
neutral |
jetblue well duh my grandfather just get hire as a tsa agent and currently at pwm |
| 7056 |
positive |
lmfaooo jetblue our fleet s on fleek http tcogrnmyuqe |
| 7057 |
neutral |
jetblue also my party me and my sister and mom be on three separate reservations will tsa let us us go through together or alone |
| 7058 |
negative |
jetblue tatianaking thewayoftheid i feel only a few free travel vouchers will assuage my indignation |
| 7059 |
neutral |
jetblue be there also a way i can get a print one for my record i keep them whenever i fly |
| 7060 |
neutral |
jetblue window exit give it away |
| 7061 |
neutral |
jetblue when i check in tomorrow morning for my flight on wens can i automatically add it to passbook |
| 7062 |
neutral |
jetblue it be all a s right |
| 7063 |
neutral |
who okay d this rt jetblue our fleet s on fleek http tcoknuvuovhub |
| 7064 |
positive |
lol you guy be so on it me have this be months ago jetblue our fleet s on fleek http tcolycarltfhl |
| 7065 |
positive |
jetblue wow keep up with the time |
| 7066 |
neutral |
can you not jetblue our fleet s on fleek http tcoudpqfliqo |
| 7067 |
negative |
jetblue you respond to complaints about cultural appropriation with more of it you be now below spirit airlines on my fly list |
| 7068 |
neutral |
jetblue our fleet s on fleek http tcoambsig |
| 7069 |
negative |
jetblue not really i have a flight to catch at pm in vegas i be pray i do not miss the flight |
| 7070 |
neutral |
no rt jetblue our fleet s on fleek |
| 7071 |
neutral |
really jetblue our fleet s on fleek http tcovqwkyxsw |
| 7072 |
neutral |
jetblue tell the truth this be a pic of your social media community managers be not it http tcoeaxlqzwvh |
| 7073 |
negative |
jetblue martysg speak to corp customer support already shame probably a reasonable and cheaper resolution to be have regard |
| 7074 |
neutral |
jetblue lol the fleet on fleek i see you all ballin new jet on deck |
| 7075 |
neutral |
jetblue our fleet s on fleek http tcojmgeyxby lol |
| 7076 |
negative |
we do not need this rt jetblue our fleet s on fleek http tcocpzbo |
| 7077 |
positive |
i always look forward to jb rt jetblue bostongarden look forward to welcome you onboard |
| 7078 |
neutral |
block me bike rt jetblue our fleet s on fleek http tcozhgqprsg |
| 7079 |
negative |
jetblue any info on why flight from sju to jfk be already delay hours |
| 7080 |
neutral |
jetblue awww man but i need to buy this ticket today and be home the st of march where do i go for this or can you assist me |
| 7081 |
negative |
jetblue our fleet s on fleek http tcovwvgvngq |
| 7082 |
neutral |
jetblue which type plane be flt from bos to rsw |
| 7083 |
neutral |
rt jetblue our fleet s on fleek http tcokhmkotz |
| 7084 |
positive |
jetblue toss this ticket it be great pr and i be sure every college student follow me will be will to rock out wit too |
| 7085 |
neutral |
you know what rt jetblue our fleet s on fleek http tcowjyasdn |
| 7086 |
neutral |
please explain jetblue our fleet s on fleek http tcovosizhsl |
| 7087 |
negative |
jetblue i be sick of you all |
| 7088 |
neutral |
jetblue our fleet s on fleek http tcoksrfnw |
| 7089 |
neutral |
jetblue our fleet s on fleek http tcoxaspqdsqhe |
| 7090 |
positive |
jetblue our fleet s on fleek http tcokvkdyrxa lol wow |
| 7091 |
neutral |
jetblue with kid and days do not work and it be months in advance |
| 7092 |
neutral |
on the brink of bankruptcy jetblue our fleet s on fleek http tcoldxnqqq |
| 7093 |
neutral |
jetblue you have not get me just yet can a way laxnyc cost me under |
| 7094 |
neutral |
xx rt jetblue our fleet s on fleek http tcoxxppzoj |
| 7095 |
neutral |
jetblue or how about a way laxnyc area under be this possible |
| 7096 |
neutral |
jetblue our fleet s on fleek http tcocxttxvlmp |
| 7097 |
neutral |
jetblue our fleet s on fleek http tcoarvaylmfc really jet blue lmao |
| 7098 |
positive |
lovely rt jetblue our fleet s on fleek http tcohiflaxe |
| 7099 |
neutral |
jetblue send |
| 7100 |
negative |
jetblue our fleet s on fleek http tcoxgnyhgafz this be what i hate |
| 7101 |
neutral |
jetblue look to for low rat bos to vegas in late flight june for kid and myself for a sport event any deal or break |
| 7102 |
neutral |
jetblue tell me more because i need a way to nyc and i might choose you |
| 7103 |
neutral |
rt jetblue our fleet s on fleek http tcofraqdpkyga hellobrittney |
| 7104 |
negative |
rt jetblue our fleet s on fleek http tconfjauwvz |
| 7105 |
neutral |
stahp rt jetblue our fleet s on fleek http tcobmunraoni |
| 7106 |
neutral |
jetblue our fleet s on fleek http tcotqbgamfpc this happen |
| 7107 |
neutral |
jetblue but virgin have wifi |
| 7108 |
negative |
jet boooo rt jetblue our fleet s on fleek http tcowbjawxxd |
| 7109 |
neutral |
jetblue our fleet s on fleek http tcoqavvlaxlkl |
| 7110 |
negative |
no no no bad airline bad bop you with newspaper jetblue maatkare we hope you be still our bae tatianaking thewayoftheid |
| 7111 |
neutral |
xx rt jetblue our fleet s on fleek http tcoyyzdpbvu |
| 7112 |
positive |
you all try it jetblue our fleet s on fleek http tcogodfaknb |
| 7113 |
neutral |
jetblue our fleet s on fleek http tcombhvfqbt see what ihop start |
| 7114 |
neutral |
jetblue our fleet s on fleek http tcorkwugmanm lmao you know a white person say this |
| 7115 |
negative |
can you not rt jetblue our fleet s on fleek http tcogialyl |
| 7116 |
negative |
why jetblue let someone from black twitter in their multimedia department |
| 7117 |
neutral |
jetblue our fleet s on fleek http tcouhumaskldv |
| 7118 |
neutral |
rt jetblue our fleet s on fleek http tcopkiqhi |
| 7119 |
negative |
delete your account jetblue |
| 7120 |
negative |
do less please jetblue |
| 7121 |
positive |
jetblue my family and i be excite to see you too |
| 7122 |
negative |
rt jetblue our fleet s on fleek http tconcguzdgdaq |
| 7123 |
negative |
jetblue our fleet s on fleek http tcooscrefw smh you all expect me to trust a childish airline with my life nah |
| 7124 |
positive |
jetblue i love fly with you but i have a question why be one of ur plan call ny jet |
| 7125 |
neutral |
jetblue our fleet s on fleek http tcohezjkzsk huh |
| 7126 |
negative |
jetblue our fleet s on fleek http tcotlgoihqkvs make it stop |
| 7127 |
neutral |
lmao you all jetblue our fleet s on fleek http tcolqjtjvoys |
| 7128 |
positive |
jetblue sound good |
| 7129 |
neutral |
jetblue courteroy lolz on fleek |
| 7130 |
neutral |
jetblue who be run your tweeter use the word fleek |
| 7131 |
negative |
jetblue this be enough for me to stop fly jetblue |
| 7132 |
negative |
stop usingthisword if you be a company rt jetblue our fleet s on fleek http tcofdtnyctrb |
| 7133 |
positive |
jetblue our fleet s on fleek http tcojmnkjbmc jet blizzue in the hizouse |
| 7134 |
negative |
jetblue our fleet s on fleek http tcolvhwqdka can not fly you anymore we have a good run |
| 7135 |
positive |
jetblue very excite for the first time this sunday march i get to fly jetblue flight mint from jfk look forward |
| 7136 |
neutral |
okay rt jetblue our fleet s on fleek http tcohuezhcv |
| 7137 |
negative |
jetblue our fleet s on fleek http tcoyzhzrqmi really jetblue fleek hell no you all petty |
| 7138 |
neutral |
jetblue our fleet s on fleek http tcohjglwl ayyy |
| 7139 |
positive |
jetblue hahah love fly jet blue tho http tcoveemacm |
| 7140 |
neutral |
jetblue our fleet s on fleek http tcomfsshuhue lmfao |
| 7141 |
positive |
jetblue our fleet s on fleek http tcovouufrnjs yasss jetblue tell them |
| 7142 |
negative |
jetblue i just book a flight with you guy i be reconsider that decision now after read this tweet |
| 7143 |
neutral |
they do not just tweet this nah rt jetblue our fleet s on fleek http tcoylngxqx |
| 7144 |
positive |
jetblue lmfao i love it |
| 7145 |
neutral |
jetblue woof |
| 7146 |
positive |
jetblue i have a little more time then thatlol well actually a lot more days more but i be just excite |
| 7147 |
negative |
why rt jetblue our fleet s on fleek http tcoiutzvhco |
| 7148 |
neutral |
jetblue our fleet s on fleek http tcoltxjkbo be fleek dead yet now |
| 7149 |
negative |
but be your flight attendants fuck tho rt jetblue our fleet s on fleek http tcowgyztnjcxm |
| 7150 |
neutral |
jetblue our fleet s on fleek http tcouaicfjrms no way |
| 7151 |
neutral |
jetblue our fleet s on fleek http tcopulpiw smh |
| 7152 |
neutral |
now put your baggage fee back on free rt jetblue our fleet s on fleek http tcooxsabtvtb |
| 7153 |
neutral |
bruh real tweet from jetblue our fleet s on fleek http tcodqnyaktg |
| 7154 |
negative |
nope rt jetblue our fleet s on fleek http tcoshhtvioti |
| 7155 |
neutral |
rt jetblue our fleet s on fleek http tcosrmqbrzd |
| 7156 |
negative |
jetblue no please stop |
| 7157 |
negative |
jetblue well now i will make sure to never fly jetblue |
| 7158 |
neutral |
jetblue our fleet s on fleek http tcobbhtlzghc |
| 7159 |
neutral |
please do not rt jetblue our fleet s on fleek http tcogdzadxzbya |
| 7160 |
positive |
lmao jetblue our fleet s on fleek http tcoaiycwvoq |
| 7161 |
neutral |
jetblue i digg it |
| 7162 |
positive |
jetblue brandssayingbae well here we go |
| 7163 |
neutral |
jetblue i want you guy to be the first to fly to cuba from nyc |
| 7164 |
negative |
haha jetblue our fleet s on fleek http tcokmanldqbh |
| 7165 |
positive |
jetblue our fleet s on fleek http tcokvxslcqlp alynewton new fav airline |
| 7166 |
positive |
jetblue hopefully now my application for jetblue donut designer will finally go through the proper channel |
| 7167 |
neutral |
jetblue really |
| 7168 |
positive |
jetblue look cool |
| 7169 |
neutral |
jetblue our fleet s on fleek http tcoycodikpt |
| 7170 |
neutral |
jetblue no come on |
| 7171 |
positive |
jetblue definitely lot of announcements and the app be great |
| 7172 |
negative |
jetblue what else on this plane be ducttaped ohboy shouldigetoutandpush airplane fly http tcorzsvzurlw |
| 7173 |
positive |
jetblue you bet |
| 7174 |
negative |
jetblue sure do go south after breakfast though delay three hours |
| 7175 |
neutral |
jetblue s ceo battle to appease passengers and wall street waterbury republican american http tcoimvmpnqxai |
| 7176 |
positive |
jetblue thank you appreciate that |
| 7177 |
positive |
jetblue the chair could use some tlc and more power outlets in the area would be a bonus head to universalorl |
| 7178 |
positive |
jetblue thank use phone instead of computer and it work thx again |
| 7179 |
negative |
jetblue someone should screen what you play on your flight http tcotnyuipha |
| 7180 |
negative |
jetblue for one way not let me select to city strange and now some fair look normal |
| 7181 |
positive |
alright jetblue do alternatively if you would like to charter a private jet for me to pitt i will gladly accept |
| 7182 |
negative |
jetblue great job get flight in minutes early too bad we be at minutes and count wait for our bag |
| 7183 |
neutral |
jetblue absolutely my girlfriend and i will be flight book problems our mexico flight in the next day or two will send a tweet when it be do |
| 7184 |
neutral |
jetblue it be time for a direct flight from jfk to pitt official jetblue terminal new york http tcoqygxgmdsn |
| 7185 |
neutral |
jetblue indeed i do not know what be go on in pittsburgh that weekend but it be draw a crowd via jetblue |
| 7186 |
negative |
jetblue i believe it be irina on the flipside super disappoint that eatup cafe be not available on this bos sfo flight today |
| 7187 |
negative |
jetblue all good i just have remind myself that if this be i might be on a horse buggy so what be a little delay right |
| 7188 |
positive |
jetblue good to know thank so much |
| 7189 |
negative |
jetblue unhappy with hour delay flight miss dinner |
| 7190 |
neutral |
jetblue he be a lap infant mons old |
| 7191 |
neutral |
jetblue thank |
| 7192 |
positive |
jetblue thank you for the quick response i be try to request abassinet for my son it would be great if you can help me with my request |
| 7193 |
neutral |
jetblue gerne |
| 7194 |
neutral |
jetblue hey friends stupid question can i split payment methods for a flight purchase example debit card billmelate flightr thank |
| 7195 |
negative |
jetblue call jb time everytime auto vmsg your wait time should not be longer than mins wait longer than mins and no answer |
| 7196 |
negative |
jetblue all correct for rat boston to pittsburgh wknd march rat all of a sudden take off make plan come back to buy surprise |
| 7197 |
neutral |
jetblue expand http tcokkeixifp nantucket aviation |
| 7198 |
positive |
jetblue mark t in austin be great handle my bag issue thank |
| 7199 |
neutral |
jetblue i believe you have to follow me so i can send you a message |
| 7200 |
neutral |
jetblue i will read this over a nice glass of wine right before i dig my heel into my next novel maybe travel be just what i need |
| 7201 |
positive |
jetblue jeffhofmann denisejtaylor laurieameacham good one and indeed it be jetblue s finest day in history |
| 7202 |
neutral |
jetblue i would like the actual email address so i can follow up thank you |
| 7203 |
neutral |
jetblue and when do your legal department start run your social media channel |
| 7204 |
negative |
jetblue nope the regular line be multix faster you literally direct all the wheelchairs and strollers into the same line as ems |
| 7205 |
neutral |
jetblue sound fun how do that work |
| 7206 |
positive |
jetblue thank call right now |
| 7207 |
negative |
jetblue thank you but that be not really respond to my request be it you be send me into a generic environment on your site |
| 7208 |
neutral |
jetblue i know there be no actual mile high club but surely there be something i can join |
| 7209 |
neutral |
jetblue hello my husband buy us a trip last night just notice my last name be misspell what can i do thank |
| 7210 |
neutral |
jetblue to start xweekly embraersa e flight from washington reagan to nantucket between junsep avgeek |
| 7211 |
negative |
jetblue i would like to communicate directly with a customer experience executive do joanna geraghty have an email address |
| 7212 |
neutral |
jetblue will you cancel flight tonight s pm out of dfw to bos weather |
| 7213 |
positive |
jetblue haha thank you guy be great unlike the nyjets gopatriots |
| 7214 |
positive |
jetblue thank |
| 7215 |
positive |
jetblue it be book through work but add upgrade on seat need the upgrade receipt |
| 7216 |
negative |
jetblue understand but i watch as fam head to fl be expedite when they have m to takeoff i be speak at conference in sf |
| 7217 |
positive |
jetblue thank you for the free flyfi make an already great airline even better jetblue boston westpalmbeach flybetter |
| 7218 |
neutral |
jetblue what be the easiest way to get a ticket receipt can i get one at check in or can i get one online thank |
| 7219 |
positive |
jetblue thank you |
| 7220 |
negative |
jetblue any effort to fix your point system days and a call to customer service and still no account update chase point be no fun |
| 7221 |
negative |
jetblue i try have me run from curbside to selfcheck waste even more time end up flight book problems unite for be so upset |
| 7222 |
negative |
jetblue keep get better no water on the plane |
| 7223 |
neutral |
jetblue that be what i plan on but boston traffic due to recent weather be insane if i have be expedite i would have make it |
| 7224 |
positive |
jetblue i wish you all the best of luck i be enjoy the luxurious free amount of leg space rn thank |
| 7225 |
negative |
jetblue i do not want jetblue tv i want jetblue wifi |
| 7226 |
positive |
jetblue great to see the redsox plane and your reminder you ny side by side at jfk catsanddogslivingtogether http tcokfuyyokufv |
| 7227 |
neutral |
jetblue would love to go to hawaii to visit pearl harbor |
| 7228 |
negative |
jetblue what be the deal with flt today departure keep change when be it go why be it so late flight |
| 7229 |
negative |
jetblue lol at your estimate departure time plane have not even start board yet you can not even get your delay right |
| 7230 |
negative |
jetblue martysg you know how i love you jb but honestly when you have complex feedback those pulldown suboption formsmaddening |
| 7231 |
negative |
jetblue say they have not start look for it give me a limit in nyc at the waldorf astoria and can not find outfit |
| 7232 |
neutral |
jetblue how can i best track deal and special flight offer i be like your international options |
| 7233 |
negative |
jetblue yeah i be aware of that hence my original msg to you |
| 7234 |
negative |
jetblue just for update that gate get move to complete opposite end of the terminal airline be a disaster |
| 7235 |
negative |
jetblue no i ask either way it do not make the flight less delay |
| 7236 |
positive |
jetblue from orlando to dca and my awesome flight attendant be robert |
| 7237 |
negative |
jetblue yes i file yesterday around noon i have a claim number but they have not contact me yet |
| 7238 |
negative |
jetblue shocker my flight delay an hour thank for remind me why i switch to delta |
| 7239 |
negative |
jetblue as courtesy to mosaic members or anyone a request for water should be attend promptly daniel in flight should know better |
| 7240 |
negative |
jetblue be you have any issue with online checkin my colleague and i be get webpage not available after submit online form |
| 7241 |
neutral |
jetblue no one yet but some fl |
| 7242 |
negative |
jetblue be go to let fl into a gate in bos any time soon we be just sittin here on the tarmac wait |
| 7243 |
positive |
jetblue thank jb actually as a birder i love them too they just need to be outside it should not be too hard to trap and move them |
| 7244 |
negative |
jetblue not an issue but i think train information would help great ppl but service need to switch from individual to group better |
| 7245 |
negative |
jetblue rat that be a bummer |
| 7246 |
negative |
jetblue be so sloooooow today |
| 7247 |
neutral |
happy for sfo but hopefully you will add pdx soon jetblue we add two new destinations fll and sfo from las vegas in the last year |
| 7248 |
positive |
jetblue flight from jfksfo be pure awesomeness mint class and tim our attendant be the best other airlines take note |
| 7249 |
negative |
jetblue terrible land on |
| 7250 |
negative |
jetblue flight be two days ago flight from pos |
| 7251 |
neutral |
jetblue wall separate in row safetyconcerns http tcoztrdwvnl |
| 7252 |
positive |
jetblue last sleep in cali back to jfk tomorrow night look forward to an another amaze flight with you all |
| 7253 |
negative |
jetblue woo update flight be now possibly delay by more than hrs power of positive think people |
| 7254 |
negative |
jetblue appreciate the response but already speak to a mco and their response be there be nothing we can do idk if that be what you mean |
| 7255 |
positive |
jetblue with the free wifi impressive flyfi http tcotrypzebc |
| 7256 |
negative |
jetblue do not find out my flight for ny schedule to leave at pm be delay by more than hrs until after check in huge fail |
| 7257 |
negative |
jetblue vegas desk say jfk connect would b hold us and others on our plane now staff at jfk say weather be problem epicfail |
| 7258 |
negative |
jetblue other jfk to boston flight go off with some delay but not this epicfail |
| 7259 |
neutral |
jetblue i understand delay we be all look at a tv monitor at ur gate and it say current condition be snow hence delay |
| 7260 |
positive |
jetblue mint seat be awesome emaleesugano best business class in the us |
| 7261 |
negative |
jetblue wtf stick at jfk for hrs in a delay to boston cuz you say snow no snow on weather map wtf |
| 7262 |
positive |
jetblue thank you for get me home and despite all odds i have reunite with my delinquent southwest luggage now homeward |
| 7263 |
negative |
jetblue word staff train what a joke |
| 7264 |
negative |
jetblue be a joke miss my connect flight by minutes last flight of the day and they do not hold it minutes |
| 7265 |
neutral |
jetblue sorry should have specify i mean grind traffic try to get into the terminal |
| 7266 |
negative |
jetblue any idea what be go on at terminal five at jfk seem to be zero traffic movement |
| 7267 |
negative |
jetblue very disappoint with the lack of compassion from your baggage service dept i nearly have to beg get just for a courtesy report |
| 7268 |
positive |
jetblue ok thank safety first |
| 7269 |
negative |
jetblue apparently the plane be delay come up from san juan monsoon there today |
| 7270 |
neutral |
jetblue that be ok it just sure seem like it when jetblue tweet us back and ask us to send selfies of us watch haha |
| 7271 |
negative |
jetblue over hour delay go from nyc to denver come on man |
| 7272 |
negative |
jetblue amybruni directtv no oscars on direct tv on this flight we be so look forward to it we be devastate |
| 7273 |
negative |
jetblue fix your jet bridge minute delay nd gate still wait jetblues http tconcboncsi |
| 7274 |
positive |
kudos well deserve just wish the rest of my jetblue experience today measure up to their example |
| 7275 |
positive |
jetblue ha ha can i get a wake up call at board time please large coffee extralight extra sweet please |
| 7276 |
negative |
jetblue do not work flyfi plus could not access abc app so i spend and still miss oscars disappoint |
| 7277 |
negative |
jetblue i think i will come take a nap at the terminal |
| 7278 |
negative |
jetblue safety might be your priority but organization clearly be not |
| 7279 |
neutral |
jetblue zakkohane pretty sure he be say ricoh have great service down at bos happytohelp |
| 7280 |
negative |
jetblue from jfk to las still delay |
| 7281 |
negative |
jetblue the lack of tv make it rough that be literally why i pick you all over the competitors |
| 7282 |
negative |
jetblue but not reddit i work for the site and this be ridiculous |
| 7283 |
positive |
jetblue thank you i be your new big fan |
| 7284 |
positive |
jetblue i do the best airline wifi ever thank you |
| 7285 |
neutral |
jetblue you just tight that you be on the world s best airlines list virginatlantic be rank higher virginatlantic here i come |
| 7286 |
negative |
jetblue i only take jetblue to travel and i have to go to maimi next year but you guy do not go to maimi why do not you guy go to maimi |
| 7287 |
neutral |
jetblue such a bummer but i understand it be a business deal thank for answer me much less sad now |
| 7288 |
negative |
jetblue aka take stuff out of the check bag then just carry on the extra weight for someone just have shoulder surgery that be just no |
| 7289 |
positive |
jetblue pilot do not worry folks there be a backup for the backup for every part of this plane thank guy |
| 7290 |
negative |
jetblue can you take cosmopolitan off your blacklist try to work |
| 7291 |
negative |
jetblue goodwill now at x fine still want your new ceo to make a public apology to all passengers of flight |
| 7292 |
negative |
jetblue thank you hopefully it be soon we be suppose to leave at |
| 7293 |
positive |
jetblue thank you |
| 7294 |
positive |
jetblue awesome |
| 7295 |
neutral |
jetblue okay so anything use contactless emv should work just your internal test and train be currently apple pay specific |
| 7296 |
negative |
jetblue hard when you be with your younger siblings and cousin and they just want to go on the airplane we should get better than this |
| 7297 |
negative |
jetblue have a potentially stressful situation in reflight book problems a flight which she diffuse and help make awesome |
| 7298 |
negative |
jetblue even tho the extra lbs be still go on the plane just as a carry on where be the sense what do you say to fat people |
| 7299 |
negative |
jetblue i think be a mosaic member have perk the best part be instead of check the extra lbs i be carry it on |
| 7300 |
negative |
jetblue be you all go bankrupt or be inflation just really bad these days you go from to for overweight fee outrageous |
| 7301 |
negative |
jetblue if only the show be on the flight no abc oh well i will live nexttime andthewinneris |
| 7302 |
negative |
jetblue ill call in the morning too upset right now |
| 7303 |
negative |
jetblue i be still wait no answer |
| 7304 |
positive |
jetblue ok thank for your help |
| 7305 |
positive |
jetblue love you guy http tcoxnruovts |
| 7306 |
negative |
jetblue the amount of money i spend on hotels for a week bc of flight cancel flightlation another flight do not make up for the money lose |
| 7307 |
negative |
jetblue be tell jfk have a hour delay this be which be reason for my delay now it can not be that hard to notify with hours notice |
| 7308 |
negative |
jetblue by far the worst airline in term of service at jfk |
| 7309 |
negative |
keep wait time do not cost anything for jetblue hundreds people how pay thousand dollars with no feedback http tcojipggom |
| 7310 |
positive |
jetblue you be still the best |
| 7311 |
positive |
jetblue abcnetwork please give jetblue all the permissions in the world i be miss the oscars right now and it be awful whyabcwhy |
| 7312 |
negative |
jetblue thank so the delay be the result of schedule issue more than weather relate flightd problems |
| 7313 |
neutral |
jetblue shannonwoodward i will be check often most probably when they hand the oscars out to the nerds geeks and badly dress |
| 7314 |
negative |
jetblue i be less concern about the delay than i be about not be notify until i look at the board that my flight be delay |
| 7315 |
positive |
jetblue thank i make it |
| 7316 |
negative |
jetblue after board flight the captain inform that he could exceed the hrs regulation and turn the plane around incredible |
| 7317 |
positive |
jetblue thank for the quick response finger cross the plane get here then |
| 7318 |
negative |
jetblue julesdameron consider accessibility be an absolute must equality |
| 7319 |
negative |
jetblue how do we watch the oscars though right now no abc on flight missingtheoscars |
| 7320 |
positive |
jetblue thank you finger cross |
| 7321 |
negative |
jetblue ooookay abc that be silly of you guess we be watch the oscars purely on twitter reactions tonight oscars |
| 7322 |
negative |
jetblue i have hear your new in flight tap to pay readers accept only apple pay i think that be impossible certainly not emv compliant |
| 7323 |
neutral |
jetblue you be take me to new orleans in two weeks so i will picture that while i shiver forevercold |
| 7324 |
neutral |
jetblue we be flight ffl to lga schedule departure p |
| 7325 |
negative |
jetblue nd time in a row a flight out of jfk a disaster last time i be not allow to fly stndby now a hour delay wout notification |
| 7326 |
negative |
jetblue oh right me and hundred people arrive back to the same gate we leave minutes ago in sdq http tcogbhgwt |
| 7327 |
negative |
jetblue a bunch of flight be delay from ffl to northeast destinations no announcements at the gate what be go on |
| 7328 |
negative |
jetblue i be dissapointed in the way paseengers on flight in santo domingo have be treat hrs to board the plane and no info give |
| 7329 |
neutral |
jetblue id appreciate that would also you mind contact the pilot of my flight and request that i be allow to announce over intercom |
| 7330 |
neutral |
shannonwoodward if you want we can keep you update on who be wear who who be with who who win what we be nice like that |
| 7331 |
negative |
jetblue i do they have no idea where it be |
| 7332 |
negative |
jetblue thank but still annoy especially if i miss my flight can i tweet at the tsa |
| 7333 |
negative |
jetblue hey jetblue still wait to hear where you lose my surfboard between jfk and bqn airports |
| 7334 |
negative |
jetblue your gif game be strong |
| 7335 |
negative |
jetblue well but for now the only thng we can do be wait for someone to explain us the situation with responsibility http tcomljacpmch |
| 7336 |
negative |
jetblue flight den to jfk already hrs delay any idea how that might change again due to weather forecast etc |
| 7337 |
negative |
jetblue why close prechk at pm on a sunday at jfk annoy |
| 7338 |
negative |
jetblue your crew do not say it be about safety if they say that i be glad to stay check the information you give to the costumers |
| 7339 |
negative |
jetblue you quite possibly ruin my entire first day in south florida bc of your disorganization getittogether |
| 7340 |
negative |
jetblue i be go to write a post on medium about the experience your customer service have tank jetblue |
| 7341 |
negative |
jetblue still no response from ceo i guess he be at the oscars i bet his flight be on time justwrong |
| 7342 |
negative |
jetblue okay name of sj crew be alamo tatiana keep tell me to hold then leave desk ali tell me he could not help bc go on break |
| 7343 |
positive |
jetblue aha ok thank be worry there might not be a seat at all will do it at the airport tomorrow then |
| 7344 |
negative |
jetblue that be a stock response delay not as frustrate as poor cust serv be tell by ppl to wait they would come back but do not |
| 7345 |
neutral |
jetblue ricoh smith at bos provide oust and service |
| 7346 |
negative |
jetblue hr delay on flight to jfk via tampa worst customer service in san juan airport this after app not work all day |
| 7347 |
negative |
jetblue just please get my luggage from onto carousel logan airport and i will be able to go home |
| 7348 |
negative |
jetblue what happen when i have a confirm flight but no seat available during online checkin except for even more space upgrade |
| 7349 |
negative |
jetblue thank for the response just be wait for hours and really frustrate seem like no one at jetblue be concern |
| 7350 |
negative |
jetblue tx for the info just do not understand why you could not accurately estimate departure time earlier weather in ny be fine now |
| 7351 |
neutral |
jetblue hey me and my family have question on a trip to disney world that we be do in april please follow me so i could dm you guy |
| 7352 |
positive |
jetblue finleybklyncfs so glad to hear thank for share the video me and jetblue be bff |
| 7353 |
neutral |
jetblue no mgood just get me home |
| 7354 |
positive |
jetblue thank for the response we be hopeful |
| 7355 |
negative |
jetblue update please on why flight continue to be further delay |
| 7356 |
neutral |
jetblue ok tx will tell the guy sit next to me at the gate |
| 7357 |
negative |
jetblue thank you for not even come with a solution great service i might say as a trueblue member i be totally dissatisfy thank |
| 7358 |
negative |
jetblue all day |
| 7359 |
negative |
jetblue how about free wifi on flt out of pbi to make up for hr delay treat us right |
| 7360 |
negative |
jetblue why be flight delay out to ny same problem |
| 7361 |
neutral |
jetblue be that a guarantee we will see about that tomorrow morning when i have to fight for a seat |
| 7362 |
negative |
jetblue thank for the update preciate it hope it get here be delay days get back |
| 7363 |
negative |
jetblue yes they be work on it hop bag be on the next flight and will deliver home |
| 7364 |
negative |
jetblue well my pay ticket have no assign seat at all so essentially i will not be on this flight unless i pay more |
| 7365 |
negative |
jetblue if seat be not guarantee why do we pay for them when i call the rep say some other people book our seat |
| 7366 |
positive |
jetblue thank you for the refund of the change fee for a recent flight affect by our bizarre winter excellent customer service and focus |
| 7367 |
negative |
jetblue yes please get me the seat we pay for |
| 7368 |
negative |
jetblue flight depart be finally arrive jfk with no psgrs at pm that be a long flight aka bus http tcokfkjfztgi |
| 7369 |
positive |
jetblue thank for help can not wait to travel with and get out of the snow |
| 7370 |
neutral |
jetblue help i leave my nikon camera under the seat in front of me what do i do |
| 7371 |
negative |
jetblue i hope your customer service reps be as reliablefriendly as they usually be so far you be not live up to your repexper |
| 7372 |
neutral |
jetblue the man with the smell leave nd now there be this stupid girl ask me question can you all help |
| 7373 |
negative |
fyi jetblue the last email response we undrstnd this be not best you but hope wlcm you back onbrd n the future nice touch lol |
| 7374 |
neutral |
jetblue i think i have it select already |
| 7375 |
negative |
jetblue last flight be cancel flightled then it be hours to change a light bulb now sit here wait for maintenance unreal |
| 7376 |
positive |
jetblue thank for answer my question |
| 7377 |
neutral |
jetblue that be not delay or cabcelled |
| 7378 |
negative |
jetblue i have to say that jetblue have officially lose a customer what a waste of all the point i have too i be yet to be in a flight |
| 7379 |
negative |
jetblue i will keep on tweet until your ceo answer and personally apologize to my wife and the passengers of flight just wrong |
| 7380 |
negative |
jetblue i think it be safe to say that after years of loyal jetblue fly we be officially do byebyejetblue |
| 7381 |
neutral |
jetblue i have someone drive me it be best to get a wheelchair once i get inside |
| 7382 |
neutral |
jetblue finally finally |
| 7383 |
negative |
jetblue token goodwill voucher for passengers stick on flight from phoenix today hour mark how about a per passenger |
| 7384 |
negative |
jetblue anything serious i should worry about |
| 7385 |
positive |
jetblue cool be there stairs at jfk i can walk short distance but not stairs |
| 7386 |
neutral |
jetblue think about it board to a chill untz untz untz like this http tcoljlarive |
| 7387 |
negative |
jetblue why be you make it so freak hard for me to say good things about you jetbluefail http tcovsbrbicx |
| 7388 |
negative |
jetblue seriously what be your solution who exactly will help my year old if there be a problem with the plane http tcovpdrplxja |
| 7389 |
negative |
jetblue your schedule skills fail the delay go from four hours to nearly six do not tell me you be snowbound in pbi |
| 7390 |
neutral |
jetblue the man sit next me at the terminal have a scent tht i can not quite put my finger on pls dnt let him sit by me on the flight |
| 7391 |
negative |
jetblue sadly no i have the app but it also be experience difficulties the flight information board be keep me update |
| 7392 |
negative |
jetblue this be absurd should a stranger help my kid if there be a problem jetblue http tcolaiggefkj |
| 7393 |
neutral |
jetblue i have a disable seat in row do i get to board earlier |
| 7394 |
negative |
jetblue thank for not guarantee that you can not deli ever my bag to my hotel when bag miss connection sfo customerservicenot |
| 7395 |
neutral |
jetblue flight |
| 7396 |
neutral |
jetblue pittsburgh |
| 7397 |
negative |
jetblue you be lucky we be still fly you after today s land gear failure get your act together and help us sit with our kid |
| 7398 |
negative |
jetblue so the prefference option be not something that you honor so why have it as one of the service if not apply |
| 7399 |
negative |
jetblue if you want to be helpful find us a seat do not quote term and condition jetbluefail |
| 7400 |
negative |
jetblue do you really think it be okay to sit kid away from parent srsly esp after your land gear failure http tcoxsywmdvu |
| 7401 |
negative |
jetblue they absolutely guarantee us we would sit with our kid your term response be insult jetblue |
| 7402 |
neutral |
jetblue flight jfk to tpa be on saturday one way ticket |
| 7403 |
negative |
jetblue what be your excuse this time for delay from lga to tpa i know the plane be in the air |
| 7404 |
negative |
jetblue if you can not guarantee parent will sit with their children do not sell ticket with that promise jetblue http tcohdoximnz |
| 7405 |
negative |
jetblue once you go blue you do not go back |
| 7406 |
negative |
jetblue why be there so many delay to north east cities |
| 7407 |
negative |
jetblue kid fly do not hire people who do not care about them this guy jetblue http tcoclvlhfguzw |
| 7408 |
negative |
jetblue i should not be make to feel like a criminal because i want to sit near my year old on a flight jetblue http tcoqgtcaoju |
| 7409 |
negative |
jetblue usually i have such a great experience with you guy very very unhappy with you right now |
| 7410 |
negative |
jetblue why would you hire a guy who do not care about the safety of children not remotely acceptable http tcolkfhhyhw |
| 7411 |
negative |
jetblue what be up three delay so far result in over three hours of unnecessary extra wait |
| 7412 |
positive |
jetblue for the record that be less than a minute turnaround time for the answer from the question jetblue rock |
| 7413 |
negative |
jetblue never have an airline refuse to help sit parent with tiny kid but this guy be will to do it jetblue http tcomzzfgqfhu |
| 7414 |
negative |
jetblue from san diego with a hour delay to jfk even you have a amex jetblue even have over travel miles you be still nothing |
| 7415 |
negative |
jetblue it seem almost inconceivable that sit a year old alone be consider okay but this guy think so http tcoqnnzyspk |
| 7416 |
negative |
jetblue third straight time that my flight have be delay fly with you guy this will be my last trip with you |
| 7417 |
negative |
jetblue you have let me down delay at jfk because of inbound flight from syracuse really ishouldhavedriven |
| 7418 |
negative |
jetblue a year old can not sit alone on a flight this be absurd and this guy be a dick jetblue http tcohxsdpha |
| 7419 |
negative |
jetblue be tell by this guy that he will not help us sit next to our and year old on the flight jetblue http tcoflbgzzkd |
| 7420 |
neutral |
jetblue of my tray table be break what do i do |
| 7421 |
neutral |
jetblue domestic to be clear i do not have to sit in your lovely terminal just need to be there hour prior to board thank |
| 7422 |
negative |
jetblue thank for not send me an update that our flight be delay hours unbelievable |
| 7423 |
neutral |
jetblue the fact that chrishasmadeusblush be not trend be how you know i be loyal |
| 7424 |
negative |
jetblue hours delay now in hour increments really as mosaic i still have to pay to use lounge during this waste of a sunday |
| 7425 |
negative |
jetblue no i have not do that yet be that something i can do online thx |
| 7426 |
neutral |
jetblue woof i be on the red carpet http tcoiidrblnoox |
| 7427 |
negative |
jetblue amybruni no wifi on this flight so we can not tweet you our oscar party pics at ft bluecarpet seabos |
| 7428 |
negative |
jetblue thank you for the reply would have appreciate communication before check in about the delay jetblue use to be my goto |
| 7429 |
neutral |
jetblue what confirmation number |
| 7430 |
negative |
jetblue you also promise to change my wife s name on the account and it be also not do wtf |
| 7431 |
negative |
jetblue you guy really suck i just spend minutes on the phone link my credit to my account they be still not there |
| 7432 |
positive |
jetblue btw robin hay be speak at next month s uschamber aviation summit he ought to give a shout out to his twitter team you rock |
| 7433 |
neutral |
jetblue follow for dm please |
| 7434 |
positive |
jetblue oh and thank you for respond |
| 7435 |
negative |
jetblue where be it come from i think tampa |
| 7436 |
negative |
jetblue good perspective if only this safety concern have be express at some point before i arrive at the airport communicationiskey |
| 7437 |
negative |
jetblue exactly why be my flight delay bdl to dca can not seem to get an answer |
| 7438 |
positive |
jetblue thank we be ticket on stand by for flight i hope we make it out finger cross |
| 7439 |
negative |
jetblue flight from bos rsw tomorrow all i need be my wife yr old to sit together but no option when check in |
| 7440 |
neutral |
jetblue be your partnership with hawaiian live earn hawaiian miles fly jetblue if so how do i add hawaiianair to my jb flight book problems |
| 7441 |
negative |
jetblue you leave people on a hot plane with no ventilation for over an hour and a half and then have to bus them to jfk because of |
| 7442 |
negative |
jetblue at what point in delay can i take a different flight to my destination |
| 7443 |
positive |
jetblue thank you guy you be the best |
| 7444 |
negative |
jetblue you just do not get it it be not about the money it be about people how about a public apology from the president of jet blue |
| 7445 |
negative |
jetblue why when you book a flight now do jetblue separate a yr old from the mother be not that a bite stupid checkin headaches |
| 7446 |
negative |
jetblue do not fit in |
| 7447 |
positive |
jetblue love it as always |
| 7448 |
negative |
jetblue you never get my wife to her destination and you expect a goodwill credit will make everything hunkydory you blow it |
| 7449 |
negative |
jetblue every time i look at the flight status more minutes be add to the delay how about some point for trouble |
| 7450 |
neutral |
as soon as i can send my son home with you saturday jetblue |
| 7451 |
negative |
jetblue hey awesome peep what be up with flight from boston delay hrs |
| 7452 |
neutral |
jetblue be there wifi on he plain |
| 7453 |
positive |
jetblue what a great experience on flight from sfo to jfk seat service food everything be top quality i will be back very soon |
| 7454 |
negative |
jetblue flight and i have pick up twice this week for and both time it be delay |
| 7455 |
negative |
jetblue what be up with delay to and from boston today my sister be try to go home and broinlaw try to come to rdu craziness |
| 7456 |
neutral |
jetblue wonder if it be possible for my colleague and i to get on an earlier flight lax jfk tomorrow can you help |
| 7457 |
negative |
jetblue to boston still sit |
| 7458 |
negative |
jetblue now we do not have enough money for park in your garage this be your fault and i be not pay for what should be mins into hrs |
| 7459 |
neutral |
jetblue hope so look nice and warm in san juan |
| 7460 |
positive |
jetblue thank for replyingi feel a little better we will see how it go |
| 7461 |
neutral |
jetblue i usually dobut i do not make the flight book problems this timethat will teach me yea i have that go for me at least haha |
| 7462 |
negative |
jetblue i wait hrs for my bag and my flight be only hrs |
| 7463 |
negative |
jetblue should i bother contact them i already check into my flight |
| 7464 |
neutral |
jetblue early last month via expediathere be an extra middle name and initial attach to my last name |
| 7465 |
negative |
jetblue backlog be an hour at most this be over two unacceptable |
| 7466 |
negative |
jetblue your agent tell us tsa do not have a crew to get bag |
| 7467 |
positive |
jetblue you guy rock |
| 7468 |
positive |
jetblue my email be my twitter handle follow by gmail |
| 7469 |
positive |
jetblue awesome bestairlineever |
| 7470 |
negative |
jetblue no baggage crew update your staff be incompetent with no answer after hours |
| 7471 |
neutral |
jetblue the whole plane flight from lga to pbi http tcoktkhsmgy |
| 7472 |
negative |
jetblue be blame tsa for flight luggage debacle luggagegate |
| 7473 |
negative |
jetblue yoga it be tv service seem to be down though i look forward to that do much |
| 7474 |
neutral |
jetblue w edit dear msbgu your mbas need better benefit they should work for us how can we meet them |
| 7475 |
neutral |
jetblue of course i be |
| 7476 |
negative |
jetblue you fail that be the answer please do not justify otherwise |
| 7477 |
negative |
jetblue come on already delay hrs on flight as we wait for the pilot to come from boston now you reassign him endless trip |
| 7478 |
negative |
jetblue when i get your alert i immediately start look to rebook but we only have minutes from reflight book problems to catch a flight to srq |
| 7479 |
positive |
jetblue i only fly jet blue |
| 7480 |
neutral |
jetblue perhaps you need to start recruit msbgu |
| 7481 |
positive |
jetblue start include pto in your getaway package and i be all in |
| 7482 |
positive |
jetblue thank i will use the extra time to do some more shop do somebody say duty free |
| 7483 |
positive |
jetblue s flight flight book problems experience be pretty great |
| 7484 |
negative |
jetblue still wait to board and see if they will give us the exit row |
| 7485 |
positive |
jetblue thank for make my trip home mintyfresh next brandmance flight i will take more selfies love travel business |
| 7486 |
negative |
jetblue i should not have to find them they should tell us i have fly jet blue since your first month the experience be not what it be |
| 7487 |
negative |
jetblue if my flight be delay can i show up at the airport with the appropriate amount of time for the delay or do i have to go on time |
| 7488 |
negative |
jetblue i be over that honestly just would like to get go on the journey |
| 7489 |
negative |
jetblue if that be the case why do your alert arrive so late flight fourhour delay do not buy it |
| 7490 |
negative |
jetblue our flight out no tv now our flight back not seat together b maybe our fault still no fun |
| 7491 |
negative |
jetblue i do not believe so that be not what the team have tell us |
| 7492 |
negative |
jetblue also not have food available even for purchase be quite shock since this be a hour international flight |
| 7493 |
negative |
jetblue out of jfk no one have info no answer as to why we board the plane the team be in an awkward spot everyone be cranky |
| 7494 |
neutral |
jetblue i have a reservation for tomorrow morning but try to get back night bc other flight be go to jfk can i get on list at ctg |
| 7495 |
negative |
jetblue flight be still wait for bag most of us check in hours ago people be miss connections please help |
| 7496 |
neutral |
jetblue any way to get ppl on standby list for flight fll to bos try to find way home |
| 7497 |
negative |
jetblue something to think about when you be deal with people just wrong no excuse figure it out expect the unexpected |
| 7498 |
negative |
jetblue i understand but wish you would have announce the delay hours earlier vs sit for hrs at mco |
| 7499 |
negative |
jetblue what give delay over hours at mco to jfk every time |
| 7500 |
positive |
jetblue littlebirds well capture brittany we love the cloud enjoy the ride thank you |
| 7501 |
negative |
jetblue my wife be with our dog they would not even let her out off the plane my daughter be at newburgh live close by so wrong |
| 7502 |
negative |
jetblue accord to your grind staff it have not even be take off the plane yet |
| 7503 |
negative |
jetblue thank for make an effort credit where credit be due flight delay hours instead of hours fwiw loweredexpectations |
| 7504 |
negative |
jetblue at what time all these passengers be sit on a hot plane with no air and no communication for over hours just wrong |
| 7505 |
negative |
jetblue flight delay at jfk hours then hours then hours now it be back to hours with no explanation or apology |
| 7506 |
positive |
jetblue thank have a good sunday |
| 7507 |
negative |
jetblue flight have a hour weather delay but what be the minute delay in get bag to tire passengers |
| 7508 |
negative |
jetblue hrs on tarmac yest b cancel flight amtoday hr delay why not send txtemail re jfk close save all trip sit airport again |
| 7509 |
negative |
jetblue fly out of buf bos miss captain really delay til not happy |
| 7510 |
negative |
jetblue it would be nice if the app would actually inform you that a flight be delay |
| 7511 |
neutral |
his name be enzo rt jetblue setorii well hello there pooch what be your name dog http tcodlhhbg |
| 7512 |
negative |
jetblue i know but i want to pass it along not good for the t experience esp for someone who fly time a month |
| 7513 |
neutral |
jetblue flight depart phoenix at be |
| 7514 |
negative |
jetblue so what about the plane stick in newburgh will not start it that weather relate flightd as well these passengers on plane for hrs |
| 7515 |
negative |
jetblue thank home to msy tsa precheck agents direct people after photo until scan beyond rude one grab and push children |
| 7516 |
neutral |
jetblue promo watch phone at amazon check http tcolenaowfyvu |
| 7517 |
negative |
jetblue your hold music suck |
| 7518 |
neutral |
jetblue customer of the year http tcoepqqonhoh |
| 7519 |
negative |
jetblue jfk t north check in bag drop ladies have be check in someone for the entire time another do check ins too |
| 7520 |
negative |
jetblue no excuse though for gate change though |
| 7521 |
negative |
jetblue if someone have bother to inform us that the airport close that would have help |
| 7522 |
negative |
jetblue get me home flight from buf to bos be miss a captain really |
| 7523 |
negative |
jetblue nope this be flight be now not leave until almost pm i can not believe i pay money for this |
| 7524 |
positive |
jetblue thank you we be finally at the gate |
| 7525 |
positive |
jetblue flight to orlando be unable to serve hot bevies so they have make movies and alcohol complimentary that work |
| 7526 |
negative |
jetblue cookjaycook the only update we get be that they have no idea when we will get an update way to go hopeless |
| 7527 |
negative |
jetblue amagrino will you cover the cost of my car service wait time |
| 7528 |
neutral |
jetblue do not i always |
| 7529 |
positive |
jetblue land as usual great flight wiyh a great crew hello sunny west palm beach jetbluerocks |
| 7530 |
negative |
jetblue this be ridiculous we be on hours come up of wait to deplane there be be newborns on board |
| 7531 |
negative |
jetblue wait at hpn on plane more than an hour since land bc of no gate please get us off this plane |
| 7532 |
negative |
jetblue too late flight several passengers be inebriate you be in league with big alcohol shame on you |
| 7533 |
negative |
jetblue thank for make my vacation not worth it again currently wait on the runway for another hour to deplane |
| 7534 |
negative |
jetblue let me down in san fran no media rate what be the deal look like this be the last time i fly anywhere with you |
| 7535 |
positive |
jetblue they be amaze and thank you |
| 7536 |
negative |
jetblue and have empty help desks |
| 7537 |
negative |
jetblue there be a closure people here need to inform passengers not send them gate to gate w no info on board re update departures |
| 7538 |
negative |
jetblue accord to jfk plenty of plan be land no problem there |
| 7539 |
neutral |
jetblue when will the system be up and run |
| 7540 |
negative |
jetblue thank for the third gate change http tcoufbdraxeo |
| 7541 |
positive |
jetblue littlebirds beautiful shoot thank for share use flyfi to post your welcome not on this flight it be a quickie |
| 7542 |
negative |
jetblue flight jfk to cartagena all at this airport bar sing the opposite of your praise we be make a pact to never fly you again |
| 7543 |
neutral |
jetblue to austin |
| 7544 |
positive |
jetblue she help me with my problem so easily and be so nice you guy rock |
| 7545 |
negative |
jetblue what happen to our plane mean to leave why do we have to wait for from buffalo seem organizational error not weather |
| 7546 |
negative |
jetblue where be the award win service |
| 7547 |
negative |
jetblue really not acceptable just inform plane will not start charter bus to take passengers to jfk |
| 7548 |
negative |
jetblue how much longer to jfk open s i be a diabetic and i need sugar plane do not have nothing |
| 7549 |
negative |
jetblue flight now send back to the gate even though the app say its leave anyone have a clue it be and sunny at jfk |
| 7550 |
negative |
jetblue you guy have b kid no help anywhere hour delay still no answer bad cust service idlovetoask http tcodpxyogtej |
| 7551 |
negative |
jetblue they be now be send off the plane do anyone at jetblue have a clue |
| 7552 |
negative |
jetblue unfortunately i be so startle and rush i do not get the name but will provide a description in my expand email thank you |
| 7553 |
positive |
jetblue your customer service agent bonnie be amaze on the phone she deserve a promotion |
| 7554 |
negative |
jetblue just a very rude rep while try to book family vacation use trvl credit on phone w new rep now who be be very helpful |
| 7555 |
positive |
jetblue bos everything current now thank for the follow up |
| 7556 |
negative |
jetblue it be sunny and gorgeous in ny actually what be the real reason |
| 7557 |
positive |
jetblue thank for the info already do it now before we board look forward to the future upgrade jetblue http tcodbesbnzg |
| 7558 |
positive |
jetblue things happen it be ok just wish i be on the beach and not in the airport |
| 7559 |
negative |
jetblue it be be hours why have you not send the plane from the hangar for flight at jfk this be absolutely ridiculous |
| 7560 |
neutral |
jetblue any idea when the flight will actually take off |
| 7561 |
positive |
jetblue i love jetblue flyfi when will we be able to charge our devices on domestic a flight thank http tcoobqirobuj |
| 7562 |
negative |
jetblue still sit in plane in newburg this be get ridiculous no way to treat loyal customers |
| 7563 |
positive |
jetblue touchdown jfk well do pilot of jetblue flight jetbluerocks |
| 7564 |
negative |
jetblue what be the delay if the system be not down |
| 7565 |
neutral |
jetblue not blame jet blue this be not weather can not have plan in the air and runways a mess that be a disaster wait to happen |
| 7566 |
negative |
jetblue do not think any rly know what be goin on suppose leave at a then a then a then a then a then a now |
| 7567 |
negative |
jetblue that be not very gracious of jetblue to tell me where i can go buy water or a snack when our flight be delay over hours |
| 7568 |
neutral |
jetblue and ask she load the bag for my flight |
| 7569 |
negative |
jetblue after apply my new tag she leave my bag on the grind rather than load on the conveyer belti have to walk back yards |
| 7570 |
negative |
jetblue get flight into the air |
| 7571 |
negative |
jetblue that be not weather relate flightd you be just be nice and blame the weather airport just be not prepare investigation time |
| 7572 |
positive |
jetblue if i have my tux it would be a date umosaicmecrazy http tcohapgbostu |
| 7573 |
positive |
jetblue thank for the personalize customer service cannedtweet autoresponse |
| 7574 |
negative |
jetblue then this agent demand i remove my old luggage tag every other airport the jb agent politely handle it |
| 7575 |
negative |
jetblue i be also a mosaic customer and fly jet blue alot |
| 7576 |
negative |
jetblue it be not so much the delay as the fact that the flight be still come up as on time on your app just give us an honest estimate |
| 7577 |
negative |
jetblue she wave someone behind me to step forward although i explain what happen and indicate my need to make my flight |
| 7578 |
negative |
jetblue flight be depart before we even board |
| 7579 |
positive |
jetblue i know there be a reason you be my favorite airline just read you answer on twitter in globe this morning great job |
| 7580 |
negative |
jetblue here be part be at bag drop insert my jetblue cc do not print pass agent stand in front of me refuse to print my pass |
| 7581 |
positive |
jetblue it be only because i be wear truebluecolors |
| 7582 |
neutral |
jetblue flight |
| 7583 |
negative |
jetblue that be not what i hear weather be fine this morning flight be circle for some timesomeone forget to clean the runway |
| 7584 |
negative |
jetblue when it be mins past schedule time w no departure in sight a flight no longer qualify as on time updateyourwebsite |
| 7585 |
neutral |
jetblue whatever your lil mint heart desire http tcowmxfzc |
| 7586 |
negative |
jetblue how can your entire system go down no it really |
| 7587 |
negative |
jetblue appreciate the head up at that my be flight be delay bc the crew be stick in boston communicationfail dobetterjetblue |
| 7588 |
negative |
jetblue seriously system down no it |
| 7589 |
positive |
jetblue yup we know not your fault just not ideal sittin for over an hour but as always your staff be great |
| 7590 |
negative |
jetblue just have a horrible experience with check in agent at fort myers i will document and send detail off to boston |
| 7591 |
negative |
jetblue flt to carta what be goin on st tell plane come from hangar then gate change now no one know wat plane we be get on |
| 7592 |
neutral |
jetblue have a cpap machine for sleep apnea be this ok to carry on if i also have a small bag for clothe |
| 7593 |
positive |
jetblue get it thank the quick reply |
| 7594 |
negative |
jetblue be not this something you should do why should i tell your crew how to do their job |
| 7595 |
negative |
jetblue your app need update say my flight be on time when we be well past board time with hr delay http tcobtvpxtzju |
| 7596 |
neutral |
jetblue do bag still fly free or have you start charge thank |
| 7597 |
positive |
jetblue have a great experience work with glenn coles at buffaloniagara airport top notch employee |
| 7598 |
positive |
jetblue well the last update be in the right direction at least i will keep my finger cross |
| 7599 |
neutral |
jetblue charleston from your app guy as of a few minutes ago http tcoseulpvfn |
| 7600 |
positive |
jetblue thx social media person |
| 7601 |
negative |
jetblue be there airportwide delay at bos or do we just get unlucky with |
| 7602 |
neutral |
jetblue just leave laguardia now sunshine in a little over hours |
| 7603 |
neutral |
jetblue i hear you and safety be i think we can get to jfk though now so let us help the pilot passengers crew get there safely |
| 7604 |
negative |
jetblue be jfk still close tryna get out of ft lauderdale on flight just want to get home to nyc |
| 7605 |
negative |
jetblue would have be nice of you to let us know that or post it your board still show the flight on time |
| 7606 |
negative |
jetblue hmmm it say i be follow you we just get deice but still haning around for the runway to clear |
| 7607 |
positive |
jetblue always mosaicmecrazy sunrise bestairline nofilterneeded how can you not love flyfi http tconycsjruv |
| 7608 |
negative |
jetblue flt from phx delay hrs circle hr divert to upstate ny just sit for hr no communication horrible |
| 7609 |
positive |
jetblue they miraculously fix the plane kudos to shoe ever it be |
| 7610 |
neutral |
jetblue that be because we be trueblue it be ur love that keep liftin me higherandhigher https tcoxgfstjtmo http tcoixmtmizc |
| 7611 |
negative |
jetblue all your online resources say we be on time but clearly we be not this be not very information age of you |
| 7612 |
negative |
jetblue no crew at our gate |
| 7613 |
positive |
jetblue you all be really better then american airlines though |
| 7614 |
negative |
jetblue why do not you tell them to update the board |
| 7615 |
positive |
what can i say other than when it come to my brandloveaffair w jetblue ur my soulandinspiration https tcoigkogywksr umosaicmecrazy |
| 7616 |
negative |
jetblue issue be jfk pilot explain once jfk reopen we can get schedule back there but why can not we divert to lga closer than acy |
| 7617 |
negative |
jetblue you want me to talk to the wall |
| 7618 |
positive |
jetblue great service from pbi to hpn thank |
| 7619 |
negative |
jetblue its poor flight management there be no reason why a schedule pm flight to takr off at pm |
| 7620 |
neutral |
jetblue hi be there a way we can check to track the flight that will arrive that will be our flight to depart |
| 7621 |
positive |
jetblue do thank you |
| 7622 |
negative |
jetblue note the time this be take now at be and flight still list as on time for when i be not onboard http tcozvfmxnuelj |
| 7623 |
neutral |
jetblue will do |
| 7624 |
negative |
jetblue why be my flight list on time when its be and i be not on the plane yet http tcoiegobcepp |
| 7625 |
neutral |
jetblue ok should i start look into other flight |
| 7626 |
negative |
jetblue ok we get as far as atlantic city due to jfk be close can you get us to hpn or lga please |
| 7627 |
neutral |
jetblue on flight from nassau to jfk not show cancel flightled yet but assume it will be any info |
| 7628 |
negative |
jetblue we need an eta please |
| 7629 |
neutral |
jetblue you can confirm that |
| 7630 |
negative |
jetblue fly delay do to ice at jfk can i switch to a late flightr flight for free |
| 7631 |
negative |
jetblue i be at will be nasty in boston have family drive min to pick me up from erie think flight what if cancel flight |
| 7632 |
negative |
jetblue fllairport best way to kill nine hours at the airport when all flight be full and the airline will not put you standby strand |
| 7633 |
negative |
jetblue yes they say the runway be not ready and they be wait for port authority to remove the snow and they be no where in sight |
| 7634 |
negative |
jetblue i travel for business twice a week and after the americanair fiasco i will be fly blue more often thank |
| 7635 |
neutral |
jetblue we be on flight and be return to the gate can you provide any information |
| 7636 |
negative |
jetblue will not see my money again after their poor service should have stick with virgin america what be i think try jetblue |
| 7637 |
negative |
jetblue suck and their customer service be the worst what be the point of have a loyalty scheme that they do not honor badairline |
| 7638 |
neutral |
jetblue i see my flight from boston to pitts be ok from this afternoon do you have any delay for the morning flight |
| 7639 |
positive |
jetblue fll to mde great flight great customer service thank mths wait americanair to speak to a human at customer service |
| 7640 |
negative |
jetblue how about an update on flight leave tf green delay |
| 7641 |
negative |
jetblue well they say cancel flight on the pa system guess they be try to get a plane from boston and not a confirm |
| 7642 |
negative |
jetblue that be where we all get on the same page cancel flight it mins ago delta southwestair help flight from tfgreenairport to mco |
| 7643 |
neutral |
jetblue i be so sorry i cheat on you with delta deltaassist please take me back i wear protection |
| 7644 |
negative |
jetblue my flight cancel flight due to lavatory problems can not confirm if they be go to get a flight from boston logan int |
| 7645 |
positive |
jetblue okay thank you i will check with them again |
| 7646 |
negative |
jetblue some woman steal my seat on the plane but i be the one that have to sit elsewhere be that standard protocol |
| 7647 |
positive |
jetblue sylvie good morning sylvie have a great flight yourock thank you jetblue mxo henrikwagner jetbluerocks |
| 7648 |
positive |
jetblue they just come out thank for the followup that be why you be the best |
| 7649 |
positive |
jetblue thank see you soon |
| 7650 |
negative |
jetblue yep still wait for bag at jfk what be the holdup look like we be the only flight that get in at this time |
| 7651 |
positive |
jetblue thank for get us to nyc jfk really safely but srsly how long do it take to get our check bag eternity ammisery |
| 7652 |
neutral |
jetblue should i expect delay at dca for be departure go to orlando on flight |
| 7653 |
negative |
jetblue full the six of us have to leave flight and now have to wait a whole day to get a flight and my kid will miss school |
| 7654 |
negative |
jetblue no not board order someone board with service animal which a member of my party be allergic to and because the flight be |
| 7655 |
negative |
jetblue it be ridiculous that i just get home and i be suppose to land hours ago bc i be hella tire |
| 7656 |
negative |
jetblue just lose very loyal customers who use them time a year |
| 7657 |
positive |
jetblue thank for the response when be the next flight after the flight |
| 7658 |
negative |
jetblue highlight of my travel be hour delay and deice twice now sit in bumper to bumper traffic in taxi to finally get home |
| 7659 |
positive |
jetblue great flight on a brand new jet great seat beautiful plane big fan of this airline |
| 7660 |
negative |
jetblue a voucher i can not believe i take this risk not only be the plane terribly filthy and i have scream baby in my face |
| 7661 |
neutral |
jetblue southwestair virginamerica americanairbr download jeokoo the american app for air travelers |
| 7662 |
positive |
jetblue thank you i know the weather in boston be not great everyone be tire |
| 7663 |
negative |
jetblue i have speak email jb team and explain situation do not seem to matter to anyone other than me i guess i just expect more |
| 7664 |
neutral |
jetblue alright i hope my jetblue app be show a change in my seat and online show an a do not want any surprise |
| 7665 |
neutral |
jetblue i know you guy be super busy but be flight an a or e |
| 7666 |
neutral |
jetblue follow me pls |
| 7667 |
negative |
jetblue shock by misbehavior and cheap comment from jet airways staff to passenger at delhi airport friday board to dubai disgust |
| 7668 |
negative |
jetblue you have to service your remote controllers on my flight i watch equalizer movie three time because my remote be stick |
| 7669 |
negative |
jetblue dgruber oh wow and i be complain about two hour on the run way shuck jetblue not good your service be better than this |
| 7670 |
negative |
jetblue i be curious to know how do you compensate for passengers miss engagements due to a two hour wait on the tarmat to get to a gate |
| 7671 |
positive |
jetblue thank you thank you i finally set up the jetblue app yay |
| 7672 |
negative |
jetblue everytime i come back to boston it be a minimum min wait for bag earlier it be almost an hour why be it only boston jetblue |
| 7673 |
positive |
jetblue thank for take me back home today despite pandora s best efforts to cancel flight the flight jetblue backhome noplacelikehome |
| 7674 |
negative |
jetblue that be not what your employee at logan tell me i finally get one to meet my daughter on her first solo flight after rude rep |
| 7675 |
negative |
jetblue i be but your customer service be brutal |
| 7676 |
neutral |
jetblue airways to continue various commercial relationships with lufthansa capaaviation http tcovgqoihtrkh |
| 7677 |
positive |
jetblue maddieflood your airline sound outstanding and your twitter fee be clearly extremely useful keep up the great work |
| 7678 |
positive |
jetblue be amaze have a short delay they give me credit it be literally pretty much my fault i miss the flight |
| 7679 |
negative |
jetblue flight attendant be hesitant to give me more baby size cookies |
| 7680 |
negative |
jetblue y you no let me out and make fun size cookies stuckonaplane so be babyfood |
| 7681 |
positive |
jetblue thank you stand in line now |
| 7682 |
negative |
jetblue thank yes order me a rum and coke and get me a hotel voucher because the floor and chair be not so cushy here |
| 7683 |
neutral |
jetblue be that suppose to change in the near future |
| 7684 |
positive |
jetblue thank you |
| 7685 |
neutral |
can you please help to save my daughters life jetblue for detail go here helplindsey |
| 7686 |
negative |
jetblue you can pass that along to my wife daughter daughter s friend my elderly motherinlaw they spend several hours wait |
| 7687 |
neutral |
jetblue i will when i land |
| 7688 |
negative |
jetblue i miss a goal on nhlonnbcsports because of your inept male stewardess i should have land already but i have not take off yet |
| 7689 |
negative |
jetblue you be do a horrible job at jfk you need to rethink how you put these rout together unprofessional |
| 7690 |
neutral |
jetblue do bag still fly for free anymore |
| 7691 |
negative |
jetblue can you let me know status of flight pbijfk delay hours now on board problem with hatch |
| 7692 |
negative |
jetblue thank for response crew have be very patient with us but they be also frustrate would not be so bad but airport be close |
| 7693 |
neutral |
jetblue flite |
| 7694 |
negative |
jetblue why do you interupt the staduim series on nhlonnbcsports i do not need to see your stupid commercials or emergency info |
| 7695 |
neutral |
jetblue when will you release flight for february |
| 7696 |
negative |
jetblue we be well aware insufficient info no options |
| 7697 |
negative |
jetblue just sit on a plane for hours in dull insane ijustwanttobeinboston thanksdc |
| 7698 |
negative |
jetblue can we get a honest update on departure of flite be on plane with infant children |
| 7699 |
negative |
jetblue you suck we have be sit here for hrs because of ur negligence |
| 7700 |
negative |
jetblue still wait for bag from flight it land an hour ago |
| 7701 |
negative |
jetblue complete waste of an entire day pathetic |
| 7702 |
negative |
jetblue flight you have us stick on the plane for nearly hrs set to take off only for flight control to deny us the worst service |
| 7703 |
neutral |
jetblue i would love to fort lauderdale now that would cool |
| 7704 |
positive |
jetblue lburley the best |
| 7705 |
positive |
jetblue thank for bring my son home to me |
| 7706 |
positive |
jetblue you get yourselves hot ladies fly the air for life loyal |
| 7707 |
positive |
jetblue nothing but praise for you help our lady make her flight to chs tonight impress |
| 7708 |
negative |
jetblue she do she be still wait on a callback the lack of follow through be what be concern smh |
| 7709 |
negative |
jetblue she have she have not hear from anyone in over a week a nonstop flight and her baggage be loststolen customer service |
| 7710 |
negative |
jetblue we get our luggage after wait mins and go home right after not very family and ada friendly wait that long w no chair |
| 7711 |
neutral |
jetblue i fly on a flight about months ago me and my girlfriend get away with have sex in a restroom be it allow now |
| 7712 |
positive |
jetblue thank so much can not wait to fly with you guy |
| 7713 |
negative |
jetblue flight out of jfk hr delay i could get over it if it be just weather relate flightd but consider it be not come on |
| 7714 |
positive |
jetblue ok thank you |
| 7715 |
positive |
jetblue thank for a speedy flight time recovery |
| 7716 |
positive |
jetblue thank you for take care of me with a drink since my inflight entertainment be not work goodcustomerservice |
| 7717 |
neutral |
jetblue re flight sxm jfk what time do bus leave hotel on feb mass confusion here |
| 7718 |
neutral |
jetblue be we able to change to an even more space seat after we have check in online have a flight tmrw and can not seem to change my seat |
| 7719 |
positive |
jetblue would you say a delay be more likely thank so much |
| 7720 |
positive |
jetblue i do not she be a woman who be a lead she be work at gate c |
| 7721 |
neutral |
jetblue what be the chance of one of your flight leave at be out of newark nj be cancel flightled tomorrow |
| 7722 |
positive |
jetblue if you follow me i will be able to dm you thank |
| 7723 |
neutral |
jetblue tomorrow would not have be soon enough thank you for the info |
| 7724 |
negative |
jetblue figure it out flight morrow hard to believe with oil so low and the kill you make that even part of a hotel can not be comp d |
| 7725 |
positive |
jetblue i want to give a warm thank to your crew at logan airport for still get me to the dc area after cancel flightlations this morning |
| 7726 |
positive |
jetblue another awesome telephone experience with jetblue thank you cory greatcustomerservice |
| 7727 |
negative |
jetblue we saw one he be as useless as the tsa agents who inspect my shoe |
| 7728 |
neutral |
jetblue have a cup coffee and relax while you check out the new deal and promotions at avon twice a month at doug dcoadavon |
| 7729 |
negative |
jetblue disappoint with the miss connection from roc to slc and no reimbursement even tho friend who be a pilot say it be due to atc |
| 7730 |
neutral |
jetblue yes party be over |
| 7731 |
positive |
jetblue thank you |
| 7732 |
positive |
jetblue he just go above and beyond to be helpful |
| 7733 |
negative |
jetblue do not find them unfortunately but he be very helpful and take down my info incase they do get find |
| 7734 |
neutral |
jetblue that selfie be extreme |
| 7735 |
positive |
jetblue your employee charles cave at the gate at msy go above and beyond to help try to help me find my glass think you should know |
| 7736 |
positive |
jetblue be the best can not wait to use my travel bank for a fun trip |
| 7737 |
positive |
jetblue just touch down in neworleans for the annual heinekenusacorp national distributor conference livethelegend |
| 7738 |
positive |
jetblue on the plane now hopefully no longer at the mercy of the playlist thank |
| 7739 |
neutral |
jetblue s new ceo seek the right balance to please passengers and wall daily journal http tcobzqzqxdc |
| 7740 |
neutral |
jetblue boston gate c |
| 7741 |
neutral |
jetblue will i be charge a fee to do so |
| 7742 |
neutral |
jetblue thank can you change the music in the board gate |
| 7743 |
negative |
jetblue what crew no one here be help |
| 7744 |
neutral |
jetblue the opal dragon book the dragon ali have weave his murder ways from the philippines to australia http tcoltwhmoldr |
| 7745 |
negative |
jetblue if this be customer service then please call me |
| 7746 |
negative |
jetblue no we be at a hotel also jetblue lose my daughters luggage how do you lose luggage if the plane never actually leave |
| 7747 |
positive |
jetblue thank for your prompt response i know you put safety first unfortunately will hit freeze rainsleet on ride home |
| 7748 |
positive |
jetblue ok that be super helpful thank you i will reach out if i have any other question |
| 7749 |
positive |
jetblue thank for the instant reply and for still do first bag free so important |
| 7750 |
negative |
jetblue lipstick on a pig still a pig ur new baggage claim sju be a disaster no chair mins wait for baggage fail |
| 7751 |
negative |
jetblue no more than half an hour wait it be unreal finally first bag come out sju need to work on this |
| 7752 |
neutral |
jetblue what be your current check bag price policy i fly this come week and could not find anything definitive |
| 7753 |
neutral |
jetblue be we schedule to depart as schedule |
| 7754 |
negative |
jetblue how long do it take for a bag to get to the baggage belt toolong of a wait |
| 7755 |
neutral |
jetblue will we be able to watch the oscars on our flight tomorrow |
| 7756 |
negative |
jetblue we have be delay and delay here in palm beach need to head to westchester can you give me some info |
| 7757 |
negative |
jetblue hey jetblue you strand an entire plane that be suppose to go to jfk and we be get restless need better communication |
| 7758 |
negative |
jetblue hey jetblue you cancel flightled our flight from st maarten to jfk strand my family in the baggage area and lose my daughters luggage |
| 7759 |
neutral |
jetblue hello we be do a world record attempt on the amount of ball point pen in a collection please could you help with a pen |
| 7760 |
positive |
jetblue excite time ahead |
| 7761 |
neutral |
jetblue s ceo battle to appease passengers and wall street waterbury republican american http tcoxfmpnaaje |
| 7762 |
negative |
jetblue your website be seriously horrible and so be your call center almost make it tempt to fly someone else sodone |
| 7763 |
negative |
jetblue why have not you allow for flight change into the ny area airports tonight everyone be say travel be treacherous |
| 7764 |
positive |
jetblue count on your flight to get to dc |
| 7765 |
negative |
jetblue not cool at the gate turn out my flight from fll to jax be delay yet app say on time not a good start |
| 7766 |
neutral |
jetblue you guy need pillow on these rockers to really knock it out of the park just sayin |
| 7767 |
neutral |
jetblue i sure hope you guy get me to dc to speak tomorrow johnnosta unite i be win here with jetblue |
| 7768 |
negative |
jetblue there be no supervisor available so they could not do anything |
| 7769 |
negative |
jetblue i now learn that customer service at sxm work for the airport not jetblue they need a supervisor to do anything |
| 7770 |
neutral |
jetblue status of flight from mco to lga tomorrow |
| 7771 |
neutral |
jetblue what good with the inflight wifi |
| 7772 |
negative |
jetblue try to fly from bos to jfk flight delay travel with kid book a hotel or be we get out tonight |
| 7773 |
negative |
jetblue we try they be not at all helpful terrible customer service at this airport at least |
| 7774 |
negative |
jetblue tell me at what point will you realize you can not fly into dca tonight you cancel flightled the pm when will you cancel flight the |
| 7775 |
negative |
jetblue make a bad situation worse cancel flight flight make us stay overnight in sxm will not provide vouchers to stay in a different hotel |
| 7776 |
neutral |
jetblue what be the status of flight divert to ric when will it depart back for lga |
| 7777 |
negative |
jetblue you already cancel flightled the one b us to dca |
| 7778 |
negative |
jetblue it be physically impossible to make it to the airport and our flight be schedule to leave in less than hours |
| 7779 |
negative |
jetblue at what point do you cancel flight flight to dca other airlines have already cancel flightled |
| 7780 |
positive |
jetblue great flight http tcoerntotr |
| 7781 |
positive |
jetblue you can not beat jetblue in space s matter http tconrpwmgyve |
| 7782 |
positive |
jetblue great thank you |
| 7783 |
negative |
jetblue i would like to send an email to lose and find at jetblue jfk i speak to them this morning but can not drive their today |
| 7784 |
negative |
jetblue we want room and food allowance agents be refuse to give us vouchers to use at room we book ourselves |
| 7785 |
negative |
jetblue send more service agents so all the strand passengers can be help |
| 7786 |
negative |
jetblue hopefully this flight seattle to boston pm will have wifi our first one do not and we have to entertain ourselves lizaapproved |
| 7787 |
positive |
jetblue good to hear thx for be responsive |
| 7788 |
neutral |
jetblue yup mco |
| 7789 |
neutral |
jetblue hey check it out it be snow in boston who could have predict such a thing http tcoufyxxkisa |
| 7790 |
negative |
jetblue as a customer it feel like i should stick to airlines other than jet blue i travel for my work for past years never see |
| 7791 |
positive |
cool thx only a couple more pgashow flight til i be mosaic can not wait will be easier to change flight when weather bad jetblue |
| 7792 |
neutral |
jetblue phew do it pant wheeze http tcozpzpoeon |
| 7793 |
positive |
jetblue thank so much for help us you r amaze |
| 7794 |
neutral |
jetblue thank it be for next weekend though so my guess be it will only go higher |
| 7795 |
positive |
jetblue kudos and we be do and head to warmer weather |
| 7796 |
neutral |
jetblue actually flight not |
| 7797 |
neutral |
jetblue bos to dca at pm |
| 7798 |
negative |
jetblue i have be in price for years to know that buck a seat be criminal i understand price fly jetblue pricewise |
| 7799 |
negative |
jetblue cough awkward |
| 7800 |
negative |
jetblue you guy need live chat |
| 7801 |
negative |
jetblue it be but obviously it be not link as there be nothing there when i try to book with it |
| 7802 |
positive |
jetblue awesome thank you |
| 7803 |
neutral |
jetblue can i bring a compact fold chair like this in a check bag http tconivwftzw |
| 7804 |
negative |
jetblue quick why be a person travel w a mosaic not get the green tag do not make sense i end up waitin my sons bag anyway |
| 7805 |
negative |
jetblue get it wish they would communicate more w us |
| 7806 |
negative |
jetblue continue you record of never have a flight leave on time add up how much time with with my family you have cost me jetblue |
| 7807 |
neutral |
jetblue use jetblue miles |
| 7808 |
negative |
jetblue i guess i have to redo the flight book problems ugh |
| 7809 |
negative |
jetblue that suck oh well |
| 7810 |
negative |
jetblue she be stand here on her cell no announcements no info thismosaicnothappy |
| 7811 |
neutral |
jetblue use jetblue air miles |
| 7812 |
negative |
jetblue someone be here but have no info smh one bag come off and then nothing |
| 7813 |
negative |
jetblue there be be nothing there because apparently i have to connect them for that to be true |
| 7814 |
neutral |
jetblue hello can you tell me if you currently fly to hawaii thank |
| 7815 |
negative |
jetblue can you see what be hold up flt bag one bag come out nothing else for minutes |
| 7816 |
negative |
jetblue why would not you just credit it right to my account instead of have a separate sign on that seem pretty ridiculous |
| 7817 |
positive |
jetblue thank for update http tcokubotmrr |
| 7818 |
neutral |
jetblue i clear that folder regularly and jetblue be white list so it never get to me |
| 7819 |
neutral |
jetblue i can not call right now my baby just fell asleep |
| 7820 |
positive |
jetblue amybruni directtv but of course bestdressed bluecarpet |
| 7821 |
negative |
jetblue it seem i never receive an id just a password |
| 7822 |
neutral |
jetblue yesterday s deal |
| 7823 |
neutral |
jetblue so yesterday a flight i want to chicago be on sale within my point range and today it be not any way you guy can still honor |
| 7824 |
neutral |
jetblue i have an email that say i have to sign on to the travel bank how do i that |
| 7825 |
negative |
jetblue yes last month when boston get the first big snow storm and my flight be cancel flightled |
| 7826 |
negative |
jetblue where do my travel bank credit go i can not call you right now |
| 7827 |
positive |
jetblue offer me a complimentary drink for switch seat stewardess ask for my age i say we giggle goodgenes ilookyoung |
| 7828 |
positive |
jetblue thank still book our trip lb to slc to see grand kid just very frustrate try app web etc still love you guy |
| 7829 |
positive |
jetblue thank you i be excite to fly with you for the first time |
| 7830 |
positive |
thank you jetblue itslaloca but of course safety be always st we will make sure to handle her with care and love |
| 7831 |
positive |
jetblue kudos to jetblue social media team for jump in an help me out during the last snow storm while web site be downthanks |
| 7832 |
negative |
jetblue love your airline hate your website just try to book ticket w miles wout absolute joke need a lot of work |
| 7833 |
neutral |
jetblue what be your rule on check baggage and carry ons from slc to sjo |
| 7834 |
positive |
jetblue thank so much for your condolences and quick response it be very much appreciate |
| 7835 |
neutral |
jetblue viraltech create institutional quality machine drive jetblue revenue predictive analytics and forecast use public big data |
| 7836 |
positive |
jetblue thank you alicia exceptionalservice |
| 7837 |
negative |
jetblue yes we have de baggage claim i be so sad for the baggage and how they treat us please we need that baggage |
| 7838 |
negative |
jetblue my mom s baggage be lose in fly fort lauderdalebogot today colombian employees treat us badly need help please |
| 7839 |
negative |
jetblue no change make my son s pass print on same conf just mine not print after i express disapptment w jetblue |
| 7840 |
negative |
jetblue cancel flight |
| 7841 |
negative |
jetblue you have very unhappy customer after wait min on hold rude uncaring rep have now freeze my acct can not print bdng pass |
| 7842 |
neutral |
jetblue minutes to spare |
| 7843 |
negative |
jetblue the first place but i really do not need the extra stress at this already terrible time oh by the way i make the flight with |
| 7844 |
negative |
jetblue that i miss my flight i have to book this flight extremely last minute due to a family death there be no excuse for attitude in |
| 7845 |
negative |
jetblue serious attitude i be in the fault for run a tad behind but before she even know my name or my flight info she assure me |
| 7846 |
negative |
jetblue i fly wyou as much as i can however your kiosks be break in syr and there be woman work the ticket counter she have a |
| 7847 |
neutral |
jetblue even years after the earthquake haiti still need help in rebuild flyingitforward |
| 7848 |
positive |
jetblue thank i chat with a nice fella about it and he give me the lowdown |
| 7849 |
neutral |
jetblue yup feet but no selfie |
| 7850 |
positive |
jetblue mission accomplish give paulgordonbrown a hug http tcoltpykfvrq |
| 7851 |
neutral |
jetblue the you above all commercials like the legroom one |
| 7852 |
neutral |
jetblue will do i will tell him you say hey |
| 7853 |
neutral |
jetblue my wife and i book last minute flight for a funeral separately but we would like seat gether can you do this if we dm conf s |
| 7854 |
positive |
jetblue ok thank you for the quick response jetblue still the best comp |
| 7855 |
positive |
jetblue i be in a session present by one of your beloved travelers paulgordonbrown i see why you love him so much http tcovvcfyhkvb |
| 7856 |
negative |
jetblue fly to denver march st and my flight itenary keep get change what the heck book the trip months ago |
| 7857 |
negative |
jetblue have me on hold foreverrrrrr |
| 7858 |
negative |
jetblue not a happy customer we have wait patiently not to mention and six months of marathon train we need be there tmrw |
| 7859 |
negative |
jetblue wait for a flight to fl for marathon tmrw charity you bump us a late flightr flight then cancel flightled it how can you fix this |
| 7860 |
neutral |
jetblue fliers to gain access to wsj content analyst blog nasdaq http tcodwesexidr |
| 7861 |
positive |
jetblue oh definitely i kind of only fly jetblue |
| 7862 |
negative |
jetblue if you want to fly in a storm that be your right but give us the choice we have kid and do not want to chance it nixchangefees |
| 7863 |
positive |
jetblue thank for get me to orlando early happiness |
| 7864 |
neutral |
jetblue portauprince haiti for continue food distribution medical supply orphan care flyingitforward http tcofnqxybtk |
| 7865 |
neutral |
jetblue while in haiti id do food distribution for hundreds of hungry kid in nearby villages flyingitforward http tcoltfqudxc |
| 7866 |
neutral |
jetblue i would go back to haiti to deliver shoe book medicine to kid i meet in orphanage last year flyingitforward http tcopgoeuxnspi |
| 7867 |
neutral |
jetblue airways now cover by bank of america jblu dakota financial news http tcowowxhpuqv |
| 7868 |
neutral |
jetblue i would like to receive offer |
| 7869 |
neutral |
jetblue may i check my monthold child s foldup crib for free on my flight tomorrow similar to your policy for infant car seat |
| 7870 |
neutral |
jetblue offer free flight for fly it forward campaign http tcoyhkzkyzrr http tcowmotkqhxp via usatodaytravel travel because |
| 7871 |
neutral |
jetblue when be you guy do a dualcam with redreserve |
| 7872 |
neutral |
jetblue airways stock rat lower by vetr inc jblu dakota financial news http tcoqwebeemvg |
| 7873 |
negative |
jetblue you fail snow come to dc area try to get on earlier flight you refuse now flight hours delay greedy and foolish |
| 7874 |
neutral |
jetblue do you have a waiver for ny weather today |
| 7875 |
positive |
jetblue get it thank |
| 7876 |
negative |
jetblue benjaminokeefe thank for include us on your tour do you pack your winter coat unfortunately yes werenotincalianymore |
| 7877 |
positive |
jetblue even though this flight do not have much need hot beverages us nyers the land be super smooth happytweet |
| 7878 |
neutral |
jetblue go to san juan |
| 7879 |
negative |
jetblue be the website down can not print board pass |
| 7880 |
positive |
jetblue thank for get me to boston early for tuftsenergyconf break barriers to a clean energy future |
| 7881 |
positive |
jetblue thank |
| 7882 |
neutral |
jetblue be you go to be give travel agent rat to those who hold an iata card |
| 7883 |
positive |
jetblue thank for the complimentary upgrade to first you be the best |
| 7884 |
neutral |
jetblue s ceo battle to appease passengers and wall street waterbury republican american http tcoffczygjs |
| 7885 |
positive |
jetblue ah no the staff be perfect this morning at jfk more sleep for me |
| 7886 |
positive |
jetblue airbus wow awesome videos guy https tcodbcvepnqc great work bluemanity corevalues passion aerojobmarket avgeek |
| 7887 |
positive |
jetblue airbus wow what an amaze video https tcodbcvepnqc great world guy bluemanity corevalues passion aerojobmarket |
| 7888 |
positive |
jetblue today my family get to experience mosaic status w me lifeisgood |
| 7889 |
neutral |
jetblue real shit my nigga north do not play around |
| 7890 |
positive |
jetblue word thank |
| 7891 |
neutral |
jetblue by any chance do you offer fresh guacamole on your flight |
| 7892 |
neutral |
jetblue get me out of this degree weather here we go westpalmbeachbound |
| 7893 |
neutral |
jetblue airways lower to strong sell at vetr inc jblu mideast time http tcoymmhkcbr |
| 7894 |
neutral |
jetblue thank you what about paris could we arrange something from there |
| 7895 |
neutral |
jetblue we be try to go as far away from kingscollegelondon as possible for charity today would you help us jailbreak rag |
| 7896 |
neutral |
jetblue fliers to gain access to wsj content zackscom http tcogouzrdtzf |
| 7897 |
negative |
jetblue it be not ideal but it be okay better late flight than never |
| 7898 |
negative |
jetblue yeah that be all be do define incidentals how much can i spend on gear so this trip be not a waste |
| 7899 |
negative |
jetblue so you guy lose my bag that have all my ski gear in it i fly here from nyc to ski should i buy new stuff tomorrow |
| 7900 |
positive |
jetblue smf to jfk |
| 7901 |
neutral |
jetblue if you would love to see more girls be inspire about become pilot rt our free woaw event march at abq http tcorfxlvkgdh |
| 7902 |
neutral |
jetblue thank anyways southwestair have my back awesome rate amaze customer service nomoreaggravation |
| 7903 |
negative |
jetblue on hold for mins place on hold then hang up on nd time in days only look for group rat bossju to people |
| 7904 |
negative |
jetblue you be customer service be terrible neveragain flywhonotblue |
| 7905 |
negative |
jetblue now we be delay until this be ridiculous |
| 7906 |
negative |
jetblue you be flight attendants suck and be always rude th bad experience with jetblue tonight |
| 7907 |
negative |
jetblue say the person who have not be delay for hours and now sit on a runway with a wail baby |
| 7908 |
negative |
jetblue flight delay from to now still sit on runway over minutes so far air travel at its best |
| 7909 |
neutral |
jetblue oh make sense my bad |
| 7910 |
negative |
jetblue now i may cry |
| 7911 |
negative |
jetblue why will not the site let me book ticket for nov for jfk to kin |
| 7912 |
negative |
jetblue late flight again lose almost hours of my bay area weekend not to mention two hours of unnecessary vacation time from work flt |
| 7913 |
positive |
jetblue of course |
| 7914 |
positive |
jetblue thank you |
| 7915 |
positive |
jetblue thank i will do it |
| 7916 |
negative |
jetblue yes i do i will get you exact data your download be fine it be your upload bandwidth and ping that be the issue ping especially |
| 7917 |
positive |
jetblue ferrissalameh love jetblue s speedy twitter customer service |
| 7918 |
neutral |
jetblue since high likelihood of snow at time of flight tomorrow any chance i can rebook for sunday |
| 7919 |
neutral |
jetblue dca to nantucket washington business journal http tcoebxckfjd |
| 7920 |
positive |
jetblue thank |
| 7921 |
neutral |
jetblue travel with two kid tomorrow age and domestic do they need birth certificate to check in at airport |
| 7922 |
positive |
jetblue thank you so much for your effort |
| 7923 |
positive |
jetblue thank for let us know hop for no more delay |
| 7924 |
negative |
jetblue appreciate the response worst part be lose the non refundable hotel in orlando your crew blame wind hop for no more delay |
| 7925 |
neutral |
jetblue flight to orlando |
| 7926 |
negative |
jetblue this be awful flight out of jfk for our honeymoon be delay again until be and we lose money on a hotel now delayforwhat |
| 7927 |
neutral |
jetblue my phone number when you have any news for me be |
| 7928 |
negative |
jetblue flight be a freak nightmare tonight sittingonthetarmac delay |
| 7929 |
neutral |
jetblue i use point can i get them back if i decide not to go |
| 7930 |
neutral |
jetblue be that one on the picture http tcolxwbsfxfj |
| 7931 |
negative |
jetblue i appreciate the speedy response but the longer you delay the more inconvenience you put on your customers please nix change fee |
| 7932 |
positive |
jetblue thank |
| 7933 |
neutral |
jetblue can you share where it be come from |
| 7934 |
neutral |
jetblue weather where it be in sfo and flight be still on time to boston |
| 7935 |
neutral |
jetblue dlewis sorry please ask inflght if there be an open seat you can move to will do |
| 7936 |
negative |
jetblue what be go on with flight delay beyond should not thre flight switch at that point |
| 7937 |
positive |
jetblue thank for the info figure that be the case hopefully my new hashtag will change that abcletjetbluestreamfeed |
| 7938 |
negative |
jetblue what be up with the break tv in seat f on flight today plan to catch the cavs game nooooo |
| 7939 |
neutral |
jetblue april th anything specific i should know for my first flight |
| 7940 |
negative |
jetblue i bein call jetblue no respond i leave my number no call back i think jetblue be loose a customer |
| 7941 |
negative |
jetblue i be on flt lax to fll both ppl be sleep so id rather not disturb in flight try to dl movie no go http tconhizlzmk |
| 7942 |
negative |
make it to costa rica and back jetblue miss it already pura vida |
| 7943 |
neutral |
jetblue me again you do not have abc on inflight tv do you if so what channel sharktank be on |
| 7944 |
negative |
jetblue love you guy you know that but i pay for prem wifi toplay vainglorygame no go ping terrible up too http tcocmjriwopo |
| 7945 |
positive |
jetblue save the day expedia lose a costumer jetblue makingthingseasy feelbetter |
| 7946 |
neutral |
jetblue at lgb in sunny so cal http tcovpkdsi |
| 7947 |
neutral |
jetblue do you think snow in boston on will effect my flight |
| 7948 |
neutral |
jetblue markiepost i would like to see markie too |
| 7949 |
neutral |
jetblue who do you think be go to win mayweather or pacquiao |
| 7950 |
negative |
jetblue thank for make me miss an important dinner tonight hr delay and now min on tarmac worst |
| 7951 |
positive |
jetblue yes terra blue chip be my favorite |
| 7952 |
positive |
jetblue i dm d my confirmation code thank again for your help mommy daddy and kid appreciate it |
| 7953 |
neutral |
jetblue airways corporation insider trade update rock hill daily http tcovvzksmfkvw |
| 7954 |
neutral |
jetblue thank i only loose them at airports st time we find it i think fitbit need to make flex that stay on when carry bag |
| 7955 |
negative |
jetblue i do not have enough hand to count the number of time something like this have delay my flight with you guy very disappoint |
| 7956 |
negative |
jetblue just call that number and leave message be you at to pass along message to team too |
| 7957 |
positive |
cool jetblue hgeronemus we be there and anticipate complete installation on all our a s this year http tcosgckbopata |
| 7958 |
positive |
jetblue love you guy sooooooo much ridiculously appreciate a service |
| 7959 |
negative |
jetblue any option for luggage assistance on the grind at hpn flight delay hours we will have sleep kid when we land |
| 7960 |
negative |
jetblue can you ask slc checkinbag drop if they find a dark blueblackish fit bite flex would have lose it there around pm mt |
| 7961 |
positive |
jetblue you be officially my favorite thank you for the wonderful service at jfk |
| 7962 |
negative |
jetblue seriously what be go on http tcomthmwaobu |
| 7963 |
negative |
jetblue any news on flight pbiboston delay can we wait to arrive at airport base on report and hour delay |
| 7964 |
positive |
jetblue airways corporation nasdaq jblu reach on new high range streetwise report http tcoctpdkqulm |
| 7965 |
positive |
jetblue thank |
| 7966 |
negative |
jetblue i be sorry board chaos be underway please query again post scrum |
| 7967 |
negative |
jetblue be board now i be really not impress i have learn a very valuable lesson |
| 7968 |
neutral |
jetblue question fly for the st time with my mont old son do i need to bring anything for him birth certificate card etc |
| 7969 |
neutral |
jetblue process begin |
| 7970 |
negative |
jetblue yes file a claim and they issue credit as a courtesy the whole thing seem exceptionally uncourteous to me |
| 7971 |
negative |
jetblue yes and not board at good luck with that push wheel up to reality dare you |
| 7972 |
negative |
jetblue i try a burger which be good but expensive be lead to believe that food in the usa be cheap butnot here |
| 7973 |
negative |
jetblue i be a try but i be tire and get grumpy |
| 7974 |
negative |
jetblue flight it be be a long day arrive from london at this morning |
| 7975 |
negative |
jetblue why not deal with that while the plane s on the grind instead of divert the plane add hrs to the flight |
| 7976 |
negative |
jetblue look like their inflatable car seat get leave on the plane so i guess they will be back sometime savethoseseats |
| 7977 |
neutral |
jetblue imma need the hook up tho |
| 7978 |
positive |
jetblue thank |
| 7979 |
neutral |
jetblue so what about california |
| 7980 |
neutral |
jetblue thank which day of the week be the direct the flight i saw go thru jfk |
| 7981 |
neutral |
jetblue hawaii what deal you have for me |
| 7982 |
neutral |
jetblue thank you |
| 7983 |
negative |
jetblue jan that be not summer http tcotpzhjxhbt |
| 7984 |
neutral |
jetblue you all get price for the low |
| 7985 |
positive |
jetblue look forward to it when we finally take off |
| 7986 |
negative |
jetblue no the flight be not until pm but it be already be delay |
| 7987 |
negative |
jetblue why must you always delay my late flight night orlando flight |
| 7988 |
negative |
jetblue second incident of lose baggage i send you a dm thoughts |
| 7989 |
negative |
jetblue maybe announce the delay so we do not sit on the plane on the runway for an hour before take off |
| 7990 |
positive |
jetblue please come to indianapolis |
| 7991 |
negative |
jetblue flight from bos to tampa takeoff min late flight |
| 7992 |
neutral |
jetblue when will you release november flight for flight book problems |
| 7993 |
negative |
jetblue ah grasshopper your twitterz kung fu no good hire geeks http tcomwitrikf |
| 7994 |
negative |
jetblue do you discontinue nonstop service from sjc to bos can not find or anywhere |
| 7995 |
negative |
jetblue noooo why be our previously direct flight from fll sfo divert to las now arrive almost hrs late flightr |
| 7996 |
negative |
well let us see you could pay for my negroni with bitcoin jetblue |
| 7997 |
neutral |
jetblue do you know when the schedule for dec will be release |
| 7998 |
neutral |
jetblue do you have direct flight to and from bos to st lucia or antigua |
| 7999 |
positive |
jetblue okay thank hope to be fly with you guy soon |
| 8000 |
neutral |
jetblue do you have any afternoon flight go from bqn to jfk i only seem to find early morning flight |
| 8001 |
neutral |
jetblue i be fly your airline just out of lga |
| 8002 |
positive |
jetblue he love the natural beefjerky snack |
| 8003 |
positive |
jetblue thank for your reply it be flight |
| 8004 |
positive |
jetblue who be he i must send a note too good for word |
| 8005 |
neutral |
jetblue captain take as lot of muscle to frown but just a few to smile you all ready to go flyin i mean now i be |
| 8006 |
negative |
jetblue can not seem to dm you guy jdhadp |
| 8007 |
positive |
jetblue love capt joe on our flight from bos to sfo this should be fun |
| 8008 |
negative |
jetblue two delay a little proactive communication go a long way howhardcanthatreallybe |
| 8009 |
negative |
jetblue worst view for an athlete watch your team from the front seat of the chase van nogearnotraining |
| 8010 |
positive |
jetblue it be fabulous very please |
| 8011 |
neutral |
jetblue i will take round trip ticket to the closest warmest place please negativedegrees buffalo snowwillnevermelt |
| 8012 |
neutral |
jetblue you know it |
| 8013 |
neutral |
jetblue hanneslohmann cool |
| 8014 |
positive |
jetblue you the real mvp http tcojwlglrw |
| 8015 |
positive |
jetblue no worry time fly in the terminal and now we be take off thank again |
| 8016 |
positive |
jetblue message you thank |
| 8017 |
neutral |
jetblue will i be compensate for delay or cancel flightlation |
| 8018 |
positive |
jetblue i will thank you |
| 8019 |
neutral |
jetblue dang pandora do it look like it may get push back more or be this likely it |
| 8020 |
negative |
jetblue poor storm customer service hr takeoff delay wait for the snack cart rude steward no name and i love you guy trueblue |
| 8021 |
neutral |
jetblue save my sanity leave it behind for sunshine escape fl bliss travel indenial whatfrozenpipes http tcottzejvhy |
| 8022 |
negative |
jetblue before departure while people who be delay get up to to compensate their time |
| 8023 |
negative |
jetblue no it be one i be try to make but it be probably too late flight i do not see an email that i could call pittsburgh international |
| 8024 |
neutral |
jetblue i have more flight that i would love to redeem for some point but they be a little over a year old be there a historical limit |
| 8025 |
negative |
jetblue have the worst customer service out of any airline company dontflythem |
| 8026 |
negative |
jetblue what be up with the random delay on flight any chance of it be a false alarm |
| 8027 |
negative |
jetblue i lose a day at the airport and off my trip i should be compensate for the inconvenience |
| 8028 |
positive |
jetblue thank for the reminder of a few older flight i would take and the easy access to add point to my new jb account awesome service |
| 8029 |
neutral |
jetblue can i switch my seat for my trip on sunday |
| 8030 |
positive |
jetblue americanair ah ha i misread the end date as be not thank for clarify |
| 8031 |
negative |
jetblue what be the reason for the delay |
| 8032 |
neutral |
jetblue where do i add my aa loyalty number to my jetblue reservation |
| 8033 |
positive |
jetblue i will see you on board again soon |
| 8034 |
neutral |
jetblue be flt delay |
| 8035 |
neutral |
jetblue afterall indeed https tcoswwhyhen lovesongfriday cheesy sweresomuchfun brandloveaffair |
| 8036 |
positive |
jetblue head to buffalo trade the cold in boston for colder in buffalo maybe the caribbean next time |
| 8037 |
neutral |
jetblue and wsj team up offer inflight access to journal content http tcoptsbkacdj |
| 8038 |
positive |
jetblue of course you know i would like lay you down in a bedofroses as long as they be mint color https tcoqyezhjgsb brandmance |
| 8039 |
neutral |
jetblue now ur ask for the heavy gun you know iwoulddoanythingforlove https tcoyxdqjnnl brandmance lovesongfriday |
| 8040 |
neutral |
jetblue well mine sure be not anything to write home about |
| 8041 |
positive |
this be so smart it make me angry mt jetblue we have partner with wsj to bring you free digital access onboard http tcoliwecasoe |
| 8042 |
positive |
jetblue ooh good one speak of miamore just know that iadore https tcofwzclbvug love lovesongfriday |
| 8043 |
neutral |
jetblue well i be not sure i be that bold lol or be you say you do not believe me p |
| 8044 |
positive |
jetblue i love this song thank jetblue |
| 8045 |
neutral |
jetblue let us just say idontwannalivewithoutyourlove https tcoikcgaxxfa itwasminttobe bestinclasssocial thankyou travel business |
| 8046 |
neutral |
jetblue and the from wsj team to offer in flight access to journal digital journal http tcoucfbbqr |
| 8047 |
neutral |
jetblue i do would be nice to see more service out of triflight instead of have to drive hrs to like charlotte or atlanta |
| 8048 |
positive |
jetblue currently dance in the terminal love stevie |
| 8049 |
positive |
jetblue thank you for be jetblue and not jetgreen or jetred blue be my favorite color and jet blue make it better |
| 8050 |
neutral |
jetblue we already win the ticket but she be totally on a beach right now flightlanding sunscreen feelsgood http tcopvghjxkp |
| 8051 |
neutral |
jetblue will you please start offer more rout out of triflight to more locations |
| 8052 |
positive |
chair selfie jetblue stacycrossb phlairport saharasams everyone look flawless we be so proud of our phl crew blueheros |
| 8053 |
positive |
jetblue wsj jetblue treat me right as a disabledtraveler thank for a no hassle flight to jamaica |
| 8054 |
negative |
jetblue s ceo battle to appease passengers and wall street waterbury republican american http tcourungy |
| 8055 |
neutral |
jetblue i be look every day just watch for a deal i have specific date so fare finder do not help me |
| 8056 |
positive |
jetblue flight book head out to california with the wikipearl team for natprodexpo on march can not wait expowest |
| 8057 |
positive |
jetblue totally would have but the outside view be even more camera ready haha evenmorespace evenmoreview http tcodxuxdbfd |
| 8058 |
negative |
jetblue do not really know what that mean but this be not the best firsttimeflyingwamo old experience likelihood of addtl delay nt |
| 8059 |
positive |
jetblue send curious to see what kind of comp we get |
| 8060 |
positive |
jetblue i can not wait to hear back from you regard the internship opportunity |
| 8061 |
neutral |
jetblue why do not you fly to nashville |
| 8062 |
negative |
jetblue i jetblue but i be on flt from fll to sfo tke off be over hr late flight div to phx get in hrs late flight what will be do |
| 8063 |
negative |
jetblue sis and month old nephew be last nights flight and this be mega delay now this even s be start w delay why |
| 8064 |
neutral |
jetblue challenge accept first crew members to send pics in the chair get free ticket to visit us wager isitsummeryet |
| 8065 |
neutral |
jetblue what be a good address to send feedback over email |
| 8066 |
positive |
jetblue thank for the credit because of the hr delay i can tell customer service mean a lot to you thankful |
| 8067 |
negative |
jetblue what be go on with your bdl to dca flight yesterday and today why be every single one get delay |
| 8068 |
neutral |
jetblue i do they say not as of now let us cross finger it happen before depart |
| 8069 |
neutral |
jetblue s ceo battle to appease passengers and wall street lake wylie pilot http tcojgorvdis |
| 8070 |
neutral |
jetblue ok cool i need to listen to some dre and snoop en route to la that would have be a shame |
| 8071 |
negative |
jetblue basically steal my glass and now i can not drive or see in my class and they be not answer my phone call thanksjetblue |
| 8072 |
positive |
jetblue thank you for always have the most amaze customer service bring on the disney princess half marathon |
| 8073 |
negative |
jetblue we have be delay for almost hrs i take jetblue because i have have good luck but today be really frustrate |
| 8074 |
neutral |
jetblue s ceo battle to appease passengers and wall street waterbury republican american http tcodergpdwsj |
| 8075 |
neutral |
jetblue trivia contest to win flight question rt and follow i will send you answer to enter http tcoaucsykfuhd via wsjplus |
| 8076 |
positive |
jetblue i definitely will thank |
| 8077 |
positive |
jetblue i be makingloveoutofnothingatall on my brandloveaffair to lax https tcokdhrufsw |
| 8078 |
negative |
jetblue something they be not tell us |
| 8079 |
neutral |
jetblue that be what we have be tell however how would this work if you be go overseas bottom line be passengers feel as if there be |
| 8080 |
negative |
jetblue we have be on the runway for over an hour now the water pressure be low and taxi back for maintenance |
| 8081 |
negative |
jetblue thank for the head up about the hour delay sarcasm patienceiswearingthin woof |
| 8082 |
positive |
jetblue hi just want to see if you have any new rout plan this year for newark love fly you guy and hope to do so more |
| 8083 |
negative |
jetblue when i sign in into trueblue why do i have to do it twice happen to everyone around me |
| 8084 |
negative |
jetblue mechanical failure be not boston fault |
| 8085 |
positive |
jetblue oh that totally look on par with americanair s admirals club any way you can slide us a couple pass |
| 8086 |
negative |
jetblue to boston |
| 8087 |
neutral |
jetblue thank bae |
| 8088 |
negative |
jetblue i be go to miss a hugely important meet because of your constant delay itscostingmeincome |
| 8089 |
positive |
jetblue gr mint crew on flight to lax they be mintalicious truebluelove shelleyandmarcrock travel air |
| 8090 |
positive |
jetblue thank for offer this service guy http tcoxdjzkcgb |
| 8091 |
negative |
jetblue when your flight delay |
| 8092 |
positive |
jetblue what can i say i be lostinlove wour brandmance https tcobzwgpadve wemosaictogether mint love |
| 8093 |
neutral |
jetblue should i be nervous about a sunday be flight baltimore to boston any suggestions on what i can do need to be in boston by monday |
| 8094 |
positive |
jetblue you guy rock http tcolazaoay |
| 8095 |
positive |
that would be great i never think i would be the sort who would be into them but it really make the fly experience more bearable jetblue |
| 8096 |
negative |
jetblue sorry to report we be stick on tarmac be hold so notwheelsup |
| 8097 |
positive |
jetblue thank to the gent on the phone who fix my bosmco flight and the fee waiver a now flyfi i forget her name |
| 8098 |
neutral |
jetblue airways hit new week high at jblu sleekmoney http tcozdkxnktou |
| 8099 |
negative |
i be a bite steam in conjunction wmy new hour wait at first but have sit down and buy a bite of tea i have settle some jetblue |
| 8100 |
positive |
thank hope i do not look like a complainer i have write of good experience wyou in the past and be make do in terminal jetblue |
| 8101 |
neutral |
jetblue we would love to help shanese bryantmelton a hardworking grandmother from dc go to miami it be on her bucket list flyitforward |
| 8102 |
neutral |
jetblue just sign up for trueblue and book a flight but keep get an error when i try to link it to my tb account what be the deal |
| 8103 |
positive |
jetblue success good work jetblue team |
| 8104 |
neutral |
jetblue i hope so the plane do appear to be leave a nearby terminal for our gate |
| 8105 |
positive |
jetblue great flight great view http tcoyxnpnoav |
| 8106 |
positive |
jetblue beautiful ride thank again |
| 8107 |
positive |
jetblue perfect probably need some coffee to stay awake during the night |
| 8108 |
negative |
jetblue appreciate what you have do on your end to make this right but still unhappy with initial incident will be call |
| 8109 |
neutral |
jetblue s ceo battle to appease passengers and wall street waterbury republican american http tcoofpfvqpoy |
| 8110 |
negative |
line may be extra long or security slow but seem your employees too quick to blame customers who do not arrive hours ahead jetblue |
| 8111 |
positive |
then you better holdon everythingsgonnabealright jetblue our brandloveaffair https tcokngeep truebluelove travel business |
| 8112 |
negative |
jetblue this be the error message paper ticket can not be service online please see a jetblue crewmember for assistance |
| 8113 |
neutral |
jetblue be there any food place open at the jfk t |
| 8114 |
negative |
jetblue ccndjp i can send a screen shoot of the systems error if an email address be provide |
| 8115 |
negative |
jetblue inconvenience be an understatement more like torture clearly go down the wrong path jetblue |
| 8116 |
negative |
jetblue do not just cling on to the safety card it safety be really an issue then flight would have land immediately |
| 8117 |
neutral |
jetblue no do not catch his name i be sure jason will know |
| 8118 |
negative |
jetblue i wait in line all that time to be tell by a crewmember that there be no update until hrdelay disappoint |
| 8119 |
negative |
jetblue phone agents can not see same flight i see online can not change ticket even when i be pay very frustrate jetblue |
| 8120 |
negative |
jetblue why be flight force to return to ny when there be a malfunction why not land in the countless air strip surround chi |
| 8121 |
positive |
jetblue haha no need to apologize i will be flight book problems sooner than late flightr i love jetblue |
| 8122 |
neutral |
jetblue oh i will disney bind workhard playsoon |
| 8123 |
neutral |
jetblue s ceo battle to appease passengers and wall street thevdt http tcovdtlomtwu |
| 8124 |
negative |
jetblue denverboston flight and bostondenver flight both plan visible snack crumb on seat on all upon board |
| 8125 |
negative |
jetblue felt a bite like they be add insult to injury since we will be in terminal for seven hours until the next flight |
| 8126 |
neutral |
jetblue you guy get rid of the hip hop station on sirius xm |
| 8127 |
negative |
jetblue i know the hours sound odd miss a flight we hit jfk an hour early for and your gate attendant tell us |
| 8128 |
negative |
jetblue well be on time be not go to happen now safety do come at look like i will have look another flight now sttimeflyer |
| 8129 |
neutral |
jetblue airways to continue various commercial relationships with lufthansa capaaviation http tcoosifhprt |
| 8130 |
negative |
jetblue you say mins to take off and now we be tell hr more delay possible cancel flightlation how do you plan to rectify this frustrate |
| 8131 |
positive |
jetblue can not wait i will be the one who can not contain herself |
| 8132 |
negative |
jetblue i hope so want an early flight to avoid the airport chaos but it be too late flight for that |
| 8133 |
positive |
jetblue big thank to ricardo olavarria at reagan airport fix our ticket and make sure we make it for our friend s wed greatservice |
| 8134 |
positive |
jetblue really that be good to hear thank for the update wall we may make that business meet after all |
| 8135 |
neutral |
jetblue spend most of the winter in nny with mom jetblue will take me home to fl via bos on mon miss hubby kitties warm countingdown |
| 8136 |
neutral |
jetblue hey any chance you have an update on flight hartford to dc |
| 8137 |
negative |
jetblue no update on anything all we know be there be an issue with the front wheel be lock |
| 8138 |
negative |
jetblue flight to dca delay i be all for err on the side of safety but it be an inconvenience to people with connect flight |
| 8139 |
neutral |
jetblue have dc think about summer with new nantucket service broadway world http tcodsceeenj |
| 8140 |
neutral |
jetblue it be time for our brandmance go upwherewebelong https tcoktawbiuuro |
| 8141 |
neutral |
jetblue and the from wsj team to offer in flight access to journal broadway world http tcoasyqetdjp |
| 8142 |
positive |
jetblue pdx to jfk be suuuuper hot |
| 8143 |
neutral |
jetblue s ceo pilot among ardent fan wall street poughkeepsie journal http tcozsdgzydnde |
| 8144 |
neutral |
jetblue be it june yet |
| 8145 |
neutral |
jetblue airways hit new month high at jblu wkrb news http tcoxvbjczlmda |
| 8146 |
neutral |
jetblue eta for flight into orlando this morning |
| 8147 |
neutral |
jetblue use a jfksea for summer it will be my first a flight ever no mint to seattle core config only |
| 8148 |
neutral |
jetblue how much for a trip to a warm island samchampion http tconsuiipvw |
| 8149 |
neutral |
jetblue have dc think about summer with new nantucket service marketwatch http tcoyiwguktr |
| 8150 |
negative |
jetblue it be ok things happen just very frustrate when you have to change your schedule see you tomorrow for a new reschedule flight |
| 8151 |
negative |
jetblue i have a sjc to jfk depart pm tonight i have to now change my whole schedule can we get a sort of refund for this |
| 8152 |
negative |
jetblue your airline should have a better system to inform your clients when their flight be cancel flightled last min we have schedule too |
| 8153 |
neutral |
jetblue havana cuba to share my love of photography and leave picture behind as well as to deliver muchneeded items flyingitforward |
| 8154 |
negative |
jetblue the slowest board process i have ever experience and rude customer service agents |
| 8155 |
negative |
jetblue need to get its act together in phx |
| 8156 |
neutral |
jetblue cflanagian she be on to something |
| 8157 |
neutral |
jetblue and the from wsj team to offer in flight access to journal nassau news live http tcoebxwgt |
| 8158 |
positive |
jetblue love you bae jetbae |
| 8159 |
neutral |
jetblue probably not anymore |
| 8160 |
neutral |
jetblue i look forward to get this resolve i will be in touch |
| 8161 |
negative |
jetblue yes best case scenario i get my gear late flight friday early saturday camp start at be tomorrow toolittletoolate flight |
| 8162 |
negative |
jetblue in ca for the weekend to attend a train camp thank for send all my gear to fl look like this trip be a waste nothappy |
| 8163 |
neutral |
jetblue yup he say there would be flight change fee but the plane should be here in minutes apparently |
| 8164 |
neutral |
jetblue to portland maine |
| 8165 |
negative |
jetblue why be you make me stay in jfk until be or late flightr just let me rebook without make me pay more |
| 8166 |
positive |
jetblue you definitely will |
| 8167 |
negative |
jetblue and strand passengers be not be help to get another flight |
| 8168 |
positive |
jetblue you do not remember our date monday night back to nyc heartbroken |
| 8169 |
positive |
jetblue ugh always know a way to my heart |
| 8170 |
neutral |
jetblue and the from wsj team to offer in flight access to journal digital journal http tconzhqoazo |
| 8171 |
negative |
jetblue why do you just cancel flight flight last minute |
| 8172 |
negative |
jetblue i be sit on the plane too many predictable mechanical problems still onboard this be get bad |
| 8173 |
neutral |
jetblue thank for the help |
| 8174 |
negative |
jetblue on your flight jfk to pr they get the doors open on this frigid temperature icyflight |
| 8175 |
negative |
jetblue poorservice poorcommunication waitingsince for bag frm flight jetblue |
| 8176 |
negative |
jetblue bag hv be post on board for flight on carsl now switch to carsl it be comedic watch passengers run frm to othr |
| 8177 |
negative |
jetblue the one man in baggage office say i dunno help |
| 8178 |
negative |
jetblue where be our luggage flight have be wait an hour for bag jetblue poorservice |
| 8179 |
negative |
jetblue what be go on we arrive at pm not one bag have be unload flight |
| 8180 |
negative |
jetblue service for baggage at jfk be incomprehensible no employee know where our luggage be frm flight lax to nyc its an hr wait now |
| 8181 |
positive |
jetblue thank you guy brilliant customer service |
| 8182 |
negative |
jetblue yes of course before i leave the airport i keep look but claim be still open |
| 8183 |
negative |
jetblue stewardesses can not work wof a galley light back to nyc to change a light fromthefrontseat jetblueblues anku yaffasolin |
| 8184 |
positive |
jetblue great thank you let us hope so could you please notify me if flight leave jfk thank you again |
| 8185 |
neutral |
jetblue flyingitforward pereira colombia to help the kid from cartago streets and deliver a lot of clothe that i have pick to donate |
| 8186 |
positive |
jetblue that be great but once it get to buffalo will it be able to leave and get to jfk or there be issue still at buffalo airport |
| 8187 |
neutral |
jetblue sorry for my misunderstand of the term but what do that exactly mean |
| 8188 |
negative |
jetblue why do you have every channel but abcnetwork how be kgonzales and i suppose to watch scandal but free flyfi be sweet |
| 8189 |
negative |
jetblue i leave my apt hrs ago to go from boston to sjc and i be still nyc please bring back the nonstop flight jetblueblues |
| 8190 |
negative |
jetblue what be go on with the flight from buffalo to jfk have they figure anything out about the temperature and the tower yet |
| 8191 |
negative |
jetblue we never receive that credit for inoperable tv s on our sfo jfk flight weeks ago never get an email |
| 8192 |
positive |
jetblue be far less painful than what be come from avis |
| 8193 |
neutral |
jetblue thank so i will like to get the new tail njb njb boston red sox livery so i can share with talk but send them only on weekend |
| 8194 |
neutral |
jetblue look what i capture at uvf http tcoljzxznkg |
| 8195 |
neutral |
jetblue i be so ready to see njb n njb on my island but on a weekend to capture it |
| 8196 |
positive |
jetblue my flight attendant angel be awesome kudos |
| 8197 |
neutral |
jetblue washington dc |
| 8198 |
positive |
jetblue thank you loyalmosaicmember |
| 8199 |
negative |
jetblue the pilot just state that after years of fly he have never experience anything like this gettingoffplane |
| 8200 |
negative |
jetblue we now have to get off of the plane and wait another hours for someone at the buffaloairport to read the temp tire |
| 8201 |
neutral |
jetblue flight from jfk to buf |
| 8202 |
positive |
jetblue thank you very very much |
| 8203 |
positive |
jetblue awww thank you b glad to hear it make my day one last question do you have any idea what tail be operate flt maro |
| 8204 |
negative |
jetblue i appreciate the quick response but how can no one go outside to check temp so we can leave in buf currentlysittingontarmac |
| 8205 |
negative |
jetblue after mins they tell us they can not check temperature for at least more hours so it be back to the gate to wait mosiacfail |
| 8206 |
positive |
jetblue in the sky on flight from bos to sfo awesome crew helene rock |
| 8207 |
negative |
jetblue time to reevaluate my nyc carrier |
| 8208 |
neutral |
jetblue we be bring guitars can we bring them as carry on |
| 8209 |
negative |
jetblue what be go on with flight and how many free trip will i get from this epic inconvenience anku http tcopeucbmij |
| 8210 |
negative |
jetblue the departure time keep get late flightr i will be lucky if i be home by be |
| 8211 |
positive |
jetblue i love jet blue |
| 8212 |
negative |
jetblue how come you be respond to everyone else and not me wtf |
| 8213 |
neutral |
jetblue so anything find while clean the plane in dc would be at the baggage office even something small |
| 8214 |
neutral |
jetblue can i bring my dog on board |
| 8215 |
positive |
ninadavuluri we think it be a treat to have you onboard enjoy your flight |
| 8216 |
positive |
jetblue ninadavuluri cool |
| 8217 |
neutral |
jetblue maybe i will just go to cleveland instead |
| 8218 |
positive |
jetblue yes always a treat to fly with you guy |
| 8219 |
positive |
jetblue thank you i really would have prefer jet blue you guy have the best seat in the business |
| 8220 |
neutral |
jetblue hi i be try to find a flight to the middle east |
| 8221 |
negative |
jetblue lopezlaymari what a patronize response to a legitimate issue |
| 8222 |
negative |
jetblue yep hour at logan gangway break and cabin crew stick on plane they just arrive passengers request butt massage |
| 8223 |
negative |
jetblue i love your flight but there be always some delay unfortunately |
| 8224 |
positive |
jetblue yes thankfully cater just get here and now they be load but very frustrate i be suppose to be there by |
| 8225 |
negative |
jetblue my butt hurt |
| 8226 |
negative |
jetblue that be what they tell me half an hour ago |
| 8227 |
negative |
jetblue i have be hang here for almost an hour |
| 8228 |
negative |
jetblue take forever for cater to get to my flight now be very delay so tick off right now |
| 8229 |
negative |
jetblue it be absurd that i have wait more than mins because the flight attendant assign for my flight be late flight you do not have others |
| 8230 |
positive |
jetblue safety first lovejetblue |
| 8231 |
negative |
jetblue delay flight bummer |
| 8232 |
positive |
jetblue here in austin i saw the water bottle snack the desk for your wait passengers i be so flight book problems my next flight with you |
| 8233 |
positive |
jetblue no they be too busy be awesome and try to get us out as soon as possible i will deal |
| 8234 |
negative |
jetblue well we be on our way now but more than half my tv channel be just static |
| 8235 |
neutral |
jetblue any idea when novemberdecember travel open up |
| 8236 |
neutral |
jetblue airways corporation nasdaq jblu update jetblue say lufthansa market bureau http tcoapyzlsquu |
| 8237 |
positive |
jetblue thank so much very relax flight |
| 8238 |
neutral |
jetblue alright |
| 8239 |
neutral |
jetblue airbusintheus a land arubaairport in february of avgeek warmweather https tcokaejgchd |
| 8240 |
negative |
jetblue what be happen with the flight from fll to sfo why the delay and the reroute |
| 8241 |
negative |
jetblue shut up an turn on the tvsmusic |
| 8242 |
neutral |
jetblue have dc think about summer with new nantucket service syscon media pr http tcozofwldqxbe |
| 8243 |
positive |
jetblue excellent you guy be the best |
| 8244 |
positive |
jetblue although it be not totally the answer i be look for i appreciate the prompt response |
| 8245 |
neutral |
jetblue guess i will wait another hrs in hop rate go down be more reasonable finger cross cut it close to my travel date |
| 8246 |
neutral |
jetblue do you do any discount for volunteer firefighters |
| 8247 |
neutral |
jetblue well i fly into huntsville al but i would take either nashville or birmingham too |
| 8248 |
negative |
jetblue if your confirm to me that the rate will not go down again look like i can not fly jetblue this time around can not afford that price |
| 8249 |
negative |
jetblue he be try to take stuff from the under the seat in front of him and bug out throughout the flight do not feel safe |
| 8250 |
positive |
jetblue oh yes i hope you expand to other airports soon so i can fly you to see my family each year |
| 8251 |
negative |
jetblue be a member since look to travel next week could not book right away due to all the snow i be in bos |
| 8252 |
positive |
jetblue thank jb this be why i you |
| 8253 |
positive |
jetblue but thank you love an anxious flyer |
| 8254 |
positive |
jetblue same exact flight too love jetblue really want to fly with ya ll but that be a little pricey for basic not mint bos to sfo |
| 8255 |
negative |
jetblue i do not want to seem crazy have already ask twice |
| 8256 |
neutral |
jetblue flight i want to book be one day go to purchase next day price double to inquire on chance it may go down |
| 8257 |
negative |
jetblue send an email more than hours ago ask a few question still no response need answer before hopefully flight book problems flight |
| 8258 |
negative |
jetblue all they say be delay due to mechanical issue i be look for something a little more specific |
| 8259 |
negative |
jetblue if i be about to get on a plane i think i deserve to know what the mechanical issue be for the flight be delay |
| 8260 |
negative |
jetblue can you give me an update on flight mco jfk they be say mechanical issue but will not disclose what they be |
| 8261 |
negative |
jetblue walk from the gate to the just ask desk by gate http tcopucbvlve |
| 8262 |
negative |
jetblue on flight to orlando ridiculous that we have to wait for this high school band to board notbabysitters whrsthecoach |
| 8263 |
positive |
jetblue offer hot tea and coffee at the gate you guy make me wonder why i have ever fly any other airlines |
| 8264 |
positive |
jetblue awesome thank |
| 8265 |
neutral |
jetblue have dc think about summer with new nantucket service digital journal http tcourcyfcplx |
| 8266 |
negative |
jetblue you service agents at mco be great but their be not enough of them work right now |
| 8267 |
positive |
jetblue keep go back and forth with be able to board and then not but great agents in savannah |
| 8268 |
negative |
jetblue not to get into semantics here but by mean within the extent or period of during and it be still technically dictionary |
| 8269 |
negative |
jetblue be give me false hope of ever get home |
| 8270 |
neutral |
jetblue st flight of the morning fly with a toddler will the plane be heat to a comfortable temp before board start itscold |
| 8271 |
positive |
jetblue that would be nice hop to rack up enough miles to take a trip to seattle and enjoy a perfect latte in the city of coffee |
| 8272 |
neutral |
jetblue i want to enter the family pool contest it say by on the website can i please enter still |
| 8273 |
positive |
jetblue vegas san francisco baltimore san diego and philadelphia so far i be a very frequent business traveler |
| 8274 |
neutral |
jetblue and of course that be suppose to say logan not login |
| 8275 |
positive |
jetblue you reimburse everyone on the flight a portion of their ticket i still love jetblue best american airline |
| 8276 |
positive |
jetblue tsa jetblue never disappoint |
| 8277 |
neutral |
rt jetblue peach oh no unfortunately the code must be enter at the time of purchase in order to qualify for the point |
| 8278 |
neutral |
jetblue quick question to pay for a second bag do i have to do it online or can i do it at the airport |
| 8279 |
negative |
jetblue not cool to announce a flight delay when everyone be check in a hour delay bdldca with a staff offer no help |
| 8280 |
neutral |
jetblue hi how do i claim point on a flower order after i purchase i totally forget to put in the promo code |
| 8281 |
negative |
jetblue what be the hold up with flight board should have take place minutes ago |
| 8282 |
neutral |
jetblue yes slc on |
| 8283 |
negative |
jetblue now we be wait over an half hr for the package what be wrong with you guy http tcowvgppymz |
| 8284 |
neutral |
jetblue how long ago can a trip have take place for me to still get credit if i do not apply my trueblue when i book |
| 8285 |
positive |
jetblue thank for your help jetbluesofly |
| 8286 |
neutral |
jetblue i be able to access it by use the drop down instead of click on the tab |
| 8287 |
negative |
jetblue do your trueblue page not work on chrome or safari i keep get blank page when i lick on the trueblue tab on your site |
| 8288 |
positive |
jetblue ahoy from a loyal allyoucanjetpass holder when do you anticipate direct us flight to havana cuba jetblue vacation |
| 8289 |
negative |
jetblue that be my point they be only offer me a flight the next day and expect me to now pay for a hotel because they cancel flightled |
| 8290 |
neutral |
jetblue excite for my first flight w you today it be delay though can you give me the flight number from boston to dc |
| 8291 |
neutral |
jetblue what be the mosiac |
| 8292 |
negative |
jetblue i can probably find some of them be the ticket s on there |
| 8293 |
negative |
jetblue no they offer the flight i pay then they change itthis be the nd time you have do this to me ruin cruise plan |
| 8294 |
positive |
jetblue okie doke know you you will fix this |
| 8295 |
neutral |
jetblue should i check in my awesome bag on my flight or carry it on decisions |
| 8296 |
neutral |
jetblue i can not i do not have acces to a phone rn my iphone break would rather change it now then late flightr |
| 8297 |
negative |
jetblue i can not do that flight i need a late flightr one i need you to change my flight you guy change it and now i can not do that time |
| 8298 |
positive |
jetblue wish you would make austin tx a hub miss you as my only airline for all my biz travel since i move from bos |
| 8299 |
neutral |
jetblue just send it |
| 8300 |
neutral |
jetblue a little vino would not hurt |
| 8301 |
neutral |
jetblue airways receive new coverage from analysts at bank of america jblu the legacy http tcodoruxbqla |
| 8302 |
positive |
jetblue crisis avert flight from bos to fll be board let us hope the new pilot be not clarence oveur and roger murdock |
| 8303 |
negative |
jetblue my bag be miss from land over hours ago help |
| 8304 |
positive |
jetblue thank to julian at login for get me onto an earlier flight back to dca |
| 8305 |
negative |
jetblue apparently the substitute pilot for flight from bos to fll can not be find no info be avail from the counter how about you |
| 8306 |
negative |
jetblue land at mco before be and still do not have my bag you be suppose to give it to disney s magical express this ami be livid |
| 8307 |
neutral |
jetblue s ceo battle to appease passengers and wall street waterbury republican american http tcofmipwdhi |
| 8308 |
positive |
not your fault jetblue social media awesome people i know everyone be work hard to get us in our way |
| 8309 |
neutral |
jetblue as request here be selfie somewhere over the rocky s milehighselfieclub http tcoachoxkpjp |
| 8310 |
neutral |
jetblue short stop at jfk before iad |
| 8311 |
negative |
jetblue flight ha one employee say they be reassign another say they just leave i just want some warm weather |
| 8312 |
positive |
jetblue seem a few of my friends speak highly as well now we just need to find a decent price way to go from yvr to sea and overnight |
| 8313 |
neutral |
jetblue do aircanada not take fraud as seriously |
| 8314 |
negative |
jetblue i want to add my flight to mexico be on air canada same exact situation but with none of the problems i have have with jet blue |
| 8315 |
negative |
jetblue you mean take more of my time to write you a physical letter because the fraud department do not have email or telephone right |
| 8316 |
negative |
jetblue capital one and i explain the false fraud alert why do the jet blue representative issue me a new tkt if it be not resolve |
| 8317 |
positive |
jetblue thank |
| 8318 |
positive |
jetblue then en route to the airport the rebooked ticket be refund |
| 8319 |
neutral |
jetblue nhlbruins repping the bruins in cleveland at rock n roll hof the christmas story house jetbluebruins http tcojknwugj |
| 8320 |
negative |
jetblue no it do not all work out i call jet blue from mexico to address the fraud alert with capital one on the line rebooked |
| 8321 |
negative |
jetblue actually they say the fraud issue be never resolve but why then do they issue me a new ticket of the phone |
| 8322 |
negative |
jetblue i call jet blue to get an explanation and make sure it would not happen in the future i be tell to write the fraud dept |
| 8323 |
positive |
jetblue we make it safe and sound thank you for the safe travel |
| 8324 |
negative |
jetblue when i arrive at the airport i be tell my ticket have be refund because my name have a fraud alert |
| 8325 |
neutral |
jetblue my card company and i explain the issue over the phone when i be in mexico i purchase a new ticket over the phone |
| 8326 |
negative |
jetblue but jet blue have cancel flight my ticket never reissue it |
| 8327 |
neutral |
jetblue my credit card company accidentally mark my jet blue ticket as fraud then correct their mistake and reposted the money |
| 8328 |
negative |
jetblue have screw me over for the last time southwestair glad to give you my business jetscrew awfulcustomerservice |
| 8329 |
negative |
jetblue alternatives you have absolutely no respect for loyal customers years no more i be do |
| 8330 |
neutral |
jetblue any thoughts on waiver of change fee for travel out of boston this weekend |
| 8331 |
negative |
jetblue pool and gift be completely different i should not have to be charge to send point its disgust |
| 8332 |
negative |
jetblue why would you charge money to transfer point to someone |
| 8333 |
positive |
jetblue flight attendant wendi on flt on newark to orlando |
| 8334 |
negative |
jetblue do not help if i have to fly on specific days |
| 8335 |
negative |
jetblue it be note about me i m perfectly fine it be the attitude and deal with flyers stubborn demand unwilling to accommodate |
| 8336 |
positive |
jetblue there be just so many choices for you all south of the border and i know not every airline be equal lowest price best value |
| 8337 |
neutral |
jetblue just look to arrange for a nice flight from sea to laish and compare the cost to something more direct from yvr |
| 8338 |
neutral |
jetblue send my suggestion and comment via the link provide |
| 8339 |
negative |
jetblue i be share it to the public i fly time a year and sit now on the tarmac in fll your staff be the worst i ever meet |
| 8340 |
positive |
jetblue i love you |
| 8341 |
neutral |
jetblue ever consider come to memphis need some trueblue service and fare badly |
| 8342 |
negative |
jetblue what be up w flt brothers fianc sit on board for mins w tech issue |
| 8343 |
positive |
jetblue be fly soon to nyc on your airline of all airlines i have fly you be still to me |
| 8344 |
negative |
jetblue be give us free movies because apparently the dunkin donuts coffee be a safety hazard thingsyoucantmakeup switchsbux |
| 8345 |
negative |
jetblue as long as someone remember to put it on plane right that be a really lame excusegeez jetblue can do much better coffeeneeded |
| 8346 |
negative |
jetblue what else could possibly take the place of coffee at that hour hope pilot be not rely on aircraft for caffeine needcoffee |
| 8347 |
negative |
jetblue what be up with lack coffee on be flight be tell someone forget to load coffee onto the plane what ineedcoffee |
| 8348 |
positive |
jetblue utah i think and thank |
| 8349 |
positive |
jetblue thank you |
| 8350 |
neutral |
jetblue yes he and all the princesses try to get to the glassslipperchallenge at wdw |
| 8351 |
positive |
jetblue never be delay before to tpa out of bdl better safe than sorry lovejetblue onlyblue jetblueforever |
| 8352 |
negative |
jetblue do not get me wrong i love fly with you tv free bag and descent fare the recent plane problems be just annoy |
| 8353 |
positive |
jetblue great flight and crew flight from bos to mco |
| 8354 |
negative |
jetblue i appreciate that when i fly with you in january the check engine light come on right before take off now it be a computer |
| 8355 |
positive |
jetblue that be why i love jetblue truebluememberlife |
| 8356 |
positive |
jetblue awesome thank i will give a call late flightr today appreciate the help |
| 8357 |
neutral |
jetblue travel w a rifle for a hunt trip can a pistol be in the same large rifle case too be not clear in freq ask question |
| 8358 |
positive |
jetblue thank her th bday be saturday we be have an aviation theme surprise party for her |
| 8359 |
negative |
jetblue hey guy your flight book problems system run my first and middle name together at time of flight book problems be that go to be a tsanightmare |
| 8360 |
negative |
jetblue he cancel flightled a flight be give weeks to apply travel bank credit to another flight credit be transferable |
| 8361 |
neutral |
jetblue thank i just send a few dms |
| 8362 |
negative |
jetblue how be travel bank credit issue by your company fraud i acquire credit from family friend charles kravitz see his account |
| 8363 |
negative |
talk to a jetblue manager and she offer we pay x s in cash what we originally pay nothanks jetblue ripoff flyunited |
| 8364 |
negative |
jetblue zkatcher omg bore read through this convo seem like jetblue be on point |
| 8365 |
negative |
jetblue cancel flightling ticket for best friends go on vacation and never tell us jetblue fixthis ripoff zkatcher bretharold |
| 8366 |
negative |
jetblue apparently the pilot have make some announcement about engine trouble and lose fuel too quickly |
| 8367 |
neutral |
jetblue for my grandma ella s th she would love a birthday greet from your flight crew she be a stewardess for eastern airlines |
| 8368 |
negative |
jetblue try to charge us dollars cash for ticket we pay for months in advance isthisreal nevertoldus jetblue neveragain |
| 8369 |
negative |
jetblue please get service start at triflight and offer good rout lile florida upstate ny vegas etc |
| 8370 |
negative |
jetblue cancel flightling flight send out ticket then not tell the buyer jetblue how be that allow |
| 8371 |
negative |
jetblue i be here what be your resolution |
| 8372 |
positive |
jetblue best airline name ever whenever i see it i want to get on their plane to blue sky sea and they deliver on that promise |
| 8373 |
positive |
jetblue be gettin fancy mint lieflat nice work on the menu saxonandparole lobstermac bloodymary jetsetter http tcozfwjgtxzt |
| 8374 |
negative |
jetblue not make a great first impression on my first flight minutes before board and the gate agent still can not assign me a seat |
| 8375 |
negative |
jetblue my flight be delay and i be connect from boston be it possible to switch me to flight so i can make my connection |
| 8376 |
negative |
jetblue love cancel flightling ticket and not tell their customers flyunited |
| 8377 |
negative |
jetblue ticket be confirm and send out find out today that they cancel flightled our ticket months ago and never send an email jetblue |
| 8378 |
negative |
jetblue would have be good to know months ago that you cancel flightled our flight leave tomorrow telleveryone jetblue neveragain |
| 8379 |
negative |
jetblue rather than try to resolve customer issue only options offer be pay cash airport or write letter justifythissupport |
| 8380 |
negative |
jetblue i be on flight and no booze be serve min in what give lostrevenue angryandsober bachelorpartymishap |
| 8381 |
negative |
jetblue i have use you guy for years but after this experience i will never ever use you again |
| 8382 |
negative |
jetblue managers tell us to write a letter because we be upset about our ticket to leave tomorrow get cancel flightled without any notice |
| 8383 |
positive |
jetblue you guy be lucky i love you |
| 8384 |
negative |
jetblue maybe stop tell people the wrong info on your customer service call |
| 8385 |
negative |
jetblue customer service be so bad update my point once i use my next point i will not be fly you point system be almost a sham |
| 8386 |
negative |
jetblue ruin vacation leave and right who would have think an airline can cancel flight ticket without tell the buyer |
| 8387 |
negative |
jetblue better find a way to get me to puerto rico tomorrow morning besides charge us three time in cash what we originally pay |
| 8388 |
negative |
jetblue i spend over an hour of my morning on hold w your customer support i want my confirm flight to be take care of |
| 8389 |
negative |
jetblue zkatcher bretharold do it look like to we talk to customer service http tcovyuanhiqr |
| 8390 |
negative |
jetblue claim w customer protection they will notify customers of delay cancel flightlations and diversions nottrue http tcooqtohjl |
| 8391 |
negative |
jetblue if there be a process error the why do you send out full flight ticket and confirmations flysouthwest |
| 8392 |
positive |
jetblue thank you will do you guy be awesome |
| 8393 |
positive |
jetblue no but we be on the flight leave from boston to seattle right now flight |
| 8394 |
positive |
jetblue definitely |
| 8395 |
negative |
jetblue tell me pay confirm flight will now cost me cash only airport hours before my flight ripoff nosupport |
| 8396 |
positive |
jetblue okay awesome thank you |
| 8397 |
negative |
jetblue worst book in october w email confirm never inform cancel flightlation instruct to mail write letter http tcockzbvfh |
| 8398 |
negative |
jetblue no he do not have more info i be more infuriate by the way previous rep treat me how she can possibly work as a jetblue rep |
| 8399 |
positive |
jetblue i be so excite when i saw that you fly there ionlyflyblue |
| 8400 |
positive |
jetblue ta off site at thelodge should be a fun day yeniettelswood andrewbiga codycleverly heidimacey motherpollock |
| 8401 |
positive |
jetblue just mine sadly but yea the fly fi be awesome |
| 8402 |
negative |
jetblue she hang up before i can get name she take no accountability for keep me on hold min next rep be not able to track name |
| 8403 |
positive |
jetblue thank you |
| 8404 |
negative |
jetblue the free wifi make up for the television not work it be staticy ithelpsabit |
| 8405 |
negative |
jetblue i have be on phone with rep for over min and be transfer after ask not to be she be the worse rep i ever have |
| 8406 |
positive |
jetblue ready to go to disneyworld for the rundisney princesshalf http tcostqyv |
| 8407 |
negative |
jetblue how be it possible the only way to contact your fraud department be mail a physical letter no telephone no email really |
| 8408 |
neutral |
jetblue brazil to volunteer teach english spanish to poor children so they have a skills to improve their chance of a better life |
| 8409 |
negative |
jetblue be flight on move back when i book it say we arrive but now it say |
| 8410 |
positive |
jetblue thank you for the jetblue credit nice save |
| 8411 |
neutral |
jetblue i would go back to aruba i fly out of jfk bestplanesever bestflightever |
| 8412 |
positive |
jetblue bluemanity airlineadviser love this have a great time fly this |
| 8413 |
negative |
jetblue case make jackass out me we not allow do favor say get right care less me no out of vacation now true see be peter scott |
| 8414 |
neutral |
jetblue i would go to dallas to see my grand baby that i miss so much i feel like a piece of my heart be there |
| 8415 |
negative |
jetblue false agent let us do an extra leg room upgrade for but not upgrade to mint poor business practice badcustomerservice |
| 8416 |
negative |
jetblue try them not helpful really dissatisfy with flight book problems my whole trip with jet blue this time around besides the flight |
| 8417 |
positive |
jetblue yes with about minutes to spare fyi your employees be amaze keep up the good work |
| 8418 |
negative |
jetblue rqstd upgrade to mint at lax and be tell no because i use point why turn down bcz i use point trueblue |
| 8419 |
neutral |
jetblue when be you go to get wifi on your plan |
| 8420 |
positive |
jetblue oh yeah great flight down to mexico with a wonderful crew thank you |
| 8421 |
neutral |
jetblue how can we get help with a hotel we book with you and be have issue with |
| 8422 |
negative |
jetblue trade customer experience for short term so sad for this previous loyal customer https tcodfmvmibhx |
| 8423 |
neutral |
jetblue hi just dm d info |
| 8424 |
negative |
jetblue flight fll to sfo no speed line even though i pay for it no coffee on flight and my non stop now have an unscheduled stop |
| 8425 |
positive |
jetblue thank |
| 8426 |
neutral |
jetblue any concern about cancel flightled flight due to the cold weather in nj saturday be do you cancel flight at degrees |
| 8427 |
negative |
jetblue why be not a service credit voucher i receive for tv not work accept on my next flight for a pillow |
| 8428 |
neutral |
jetblue gain altitude but skywest hit turbulence jblu skyw investor s business daily http tcophumlxur |
| 8429 |
positive |
jetblue good morning sunshine tailfinthursday http tconceself |
| 8430 |
positive |
jetblue where be my selfie |
| 8431 |
negative |
jetblue s ceo battle to appease passengers and wall street thevdt http tcohcemwcqj |
| 8432 |
positive |
jetblue airways reveal bluemanity livery travelpulse http tcofttfyfmvco |
| 8433 |
neutral |
jetblue unveil new bluemanity livery usa today http tcoueggknza |
| 8434 |
neutral |
jetblue mark th year with bluemanity plane design http tcoenaxbues http tcoklxivnbcyh |
| 8435 |
positive |
jetblue haha thank jetblue |
| 8436 |
neutral |
jetblue could i get a free flight to vegas since it be my bday |
| 8437 |
neutral |
jetblue i be fly with you from miboston and then icelandair to iceland hours between can we check our bag all the way |
| 8438 |
positive |
i know you have a lot of baggage but i want you to know i really enjoy be inside you jetblue jetbae |
| 8439 |
negative |
jetblue every crew member i deal with in orlando be incredibly rude i be actually pretty disgust with jetblue right now |
| 8440 |
positive |
jetblue thank you so much i be not sure since in know the limit be ozs excite to fly with jetblue |
| 8441 |
negative |
jetblue be it your standard protocol to call security onto a plane for a cry baby |
| 8442 |
negative |
jetblue finally start to come out minutes and no communication be not acceptable let me down today |
| 8443 |
negative |
jetblue find someone to ask no answer land almost minutes ago |
| 8444 |
positive |
hey jetblue that be a sexy tattoo you get there on your leave engine jetbae http tcooxwktsgi |
| 8445 |
negative |
jetblue flight bag have not come and we land minutes ago |
| 8446 |
positive |
jetblue thank to of stbernard for take time to read through page to find info as supervisor felt to insist tho i show previous comm |
| 8447 |
negative |
jetblue gnight check in at pos supervisor be unaware of policy that suck have to guide him to the internet he be v unfriendly |
| 8448 |
positive |
jetblue jua at jfk just ask desk be incredibly helpful thank |
| 8449 |
negative |
jetblue hour delay while sit on the plane and you still want to charge me for beer nah i be good |
| 8450 |
neutral |
jetblue can you tell me which days you fly direct buf fll and fll buf |
| 8451 |
negative |
jetblue your customer service agent jorge at orlando international be rude and disrespectful i never want to deal with your bullshit ever |
| 8452 |
neutral |
jetblue i cri |
| 8453 |
positive |
jetblue closepwcs please just tweet this i fly jetblue every time btw |
| 8454 |
neutral |
jetblue can you do me a huge favor |
| 8455 |
neutral |
jetblue be you my friend |
| 8456 |
negative |
jetblue if it be simply a minor mechanical why would they say that |
| 8457 |
negative |
jetblue can you tweet closepwcs to get the word out |
| 8458 |
negative |
jetblue my mother have overhear a personnel ask the attendant if the passengers really know what be go on and the attendant say no |
| 8459 |
positive |
jetblue btw her name be samantha and she win over everyone on the flight |
| 8460 |
negative |
jetblue what happen w from bossan my mother be onboard the crew be evasive as to why they have to return to bos the first time |
| 8461 |
neutral |
jetblue kylecomer jetblue relate flightd this time no but why will not school be cancel flight it be very cold out |
| 8462 |
positive |
jetblue i will thank you |
| 8463 |
negative |
jetblue it say it be now you owe me |
| 8464 |
negative |
jetblue i want you to pay for my park fee at orlando airport because your app tell me my moms flight land at and it lie |
| 8465 |
positive |
jetblue you cool |
| 8466 |
positive |
jetblue amazingly awesome customer service from your reservation agents tonight help correct a mistake i so love this airline |
| 8467 |
positive |
jetblue the th annual martha s vineyard african american film festival august our attendees deserve a great flight to mv |
| 8468 |
neutral |
jetblue be yr site have trouble for mobile check in |
| 8469 |
negative |
jetblue they tell us minutes almost minutes ago |
| 8470 |
negative |
jetblue fll to lga this be get old th jetblue flight in weeks th significant delay |
| 8471 |
negative |
jetblue i just submit feedback for you gripeo not a good way handle baggage or customers http tcofcopxfvj |
| 8472 |
positive |
jetblue tsparrow love it they be cute |
| 8473 |
neutral |
jetblue there be a large family of bird inside t be they feed be they there for a purpose |
| 8474 |
neutral |
jetblue sure thing |
| 8475 |
neutral |
jetblue work with google chrome but not internet explorer |
| 8476 |
negative |
jetblue i be believe you for a minute but we just get delay for a rd time |
| 8477 |
neutral |
jetblue if there be a schedule change on my tix can you change the the destination airport to a sister airport like ewr and jfk |
| 8478 |
negative |
jetblue delay perfect time to learn swift program with teamtreehouse |
| 8479 |
neutral |
jetblue statement on lufthansa incentive offer digital journal http tcogqpgzgw |
| 8480 |
positive |
jetblue the best airline in the world |
| 8481 |
positive |
jetblue i would go anywhere jetblue go |
| 8482 |
neutral |
jetblue anywhere http tcofefhpmfple |
| 8483 |
positive |
jetblue wow you guy answer people wow you care i love jet blue |
| 8484 |
positive |
jetblue thank i appreciate your prompt response |
| 8485 |
negative |
jetblue i put it my to and from airports click update and it tell me to put in my to and from airports |
| 8486 |
negative |
jetblue why do not your best fare finder work |
| 8487 |
neutral |
jetblue to dc this summer and help local youth get ready to return to school with math refresher course flyitforward |
| 8488 |
positive |
jetblue good luck thank |
| 8489 |
positive |
it really be nice though the snack fridgethat you can just get up and take stuff out like a dorm common room be genius jetblue |
| 8490 |
neutral |
currently on jetblue my new robotic lovedoll remind heavily of pattonoswalt s bite about themhence an excuse to say huxleyesque |
| 8491 |
negative |
jetblue third jetblue flight in less than a week all late flight not for weather reliability go downhill |
| 8492 |
neutral |
jetblue i have many allergies and want to know if i can bring an oz bottle of benadryl on the flight along with my epipens |
| 8493 |
negative |
jetblue this be how you have me feel http tcoesuuhiajm |
| 8494 |
negative |
jetblue why be the buffalo flight so late flight |
| 8495 |
neutral |
jetblue anywhere away from this snow globe to warmth sand and palm tree |
| 8496 |
negative |
jetblue you suck big donkey ball |
| 8497 |
neutral |
jetblue any good deal for march look to fly to orlando |
| 8498 |
positive |
jetblue if i tell you i like that warriors pick will that get me that bump to first class |
| 8499 |
neutral |
jetblue jetblue sofly wish firststari seetonight http tcopyjaoaynx |
| 8500 |
negative |
jetblue wait for flt to chicago why have not aircraft leave buffalo yet |
| 8501 |
negative |
jetblue i do not think i will be test those water out on my own dime again |
| 8502 |
negative |
jetblue cmon now my flight s delay annnnnd you can not give me a pick i be about to tweet at unite or delta |
| 8503 |
negative |
jetblue flight be full |
| 8504 |
neutral |
jetblue client be ask if kid need their own email address to get tb acct be this true |
| 8505 |
negative |
jetblue walk down the hall to carousel find all bag sit there still no word from crew signage still not update |
| 8506 |
negative |
jetblue headphone jack not work on my flight |
| 8507 |
neutral |
jetblue it be absolute madness in the west but tell me who you like between memgrizz warriors spur and okcthunder |
| 8508 |
negative |
jetblue try considerable confusion no announcement no sign update |
| 8509 |
negative |
jetblue jetbluebos what be up with luggage for flt dcabos pax wait for min for bag no show carousel sign not update |
| 8510 |
neutral |
jetblue thx for the pointer but i be good with the big monitor any advice on who i should pick to come our of the western conf nba |
| 8511 |
negative |
jetblue i have fight get a credit for the value of my bag but i get it skytrax jetblue corpgreed nevertakeno http tcombvjflpbm |
| 8512 |
neutral |
jetblue airways corporation jblu lose on news that jetblue airways wallstreet scope http tcoofwabws |
| 8513 |
negative |
jetblue they do not have any ask if i want tea how do you have tea not coffee i be a gold on unite coffee i nvr think x about |
| 8514 |
negative |
jetblue ur wed bwiboston flight pm really need to be better schedule they be almost always delay |
| 8515 |
positive |
jetblue i will pass along the advice you guy rock |
| 8516 |
negative |
jetblue i would fly to an airline who actually give a crap about its fliers outside of generic apologies jet blue be terrible jetblue |
| 8517 |
neutral |
jetblue be austin to jfk |
| 8518 |
negative |
jetblue the big board say we be not leave until after |
| 8519 |
neutral |
jetblue he be sch for tmw on aa would love to find him an earlier one with you all if possible he be in fll |
| 8520 |
negative |
jetblue while i appreciate that you actually respond i travel way too much for you to tell me coffee be not a basic option |
| 8521 |
negative |
jetblue my dads vacation to sxm get delay a day because of americanair shoddy service earliest fll sxm flight try to hep him out |
| 8522 |
negative |
jetblue i do not report the update info do not know how to reach them without a super long wait on hold at your main number |
| 8523 |
positive |
jetblue i can not say what airline i be on right now but i sincerely miss you bestairline |
| 8524 |
negative |
jetblue whoa no tag and you still saw my tweet flight jfk to chicago try to get home to see my little brother wrestle |
| 8525 |
neutral |
jetblue airways corporation price target update stafford daily http tcovqmdmzafuj |
| 8526 |
neutral |
jetblue i would go to italy to visit my relatives and see the house my dad leave when he pass |
| 8527 |
neutral |
jetblue i would go to australia to enjoy the land down under always be on my bucket list flyingitforward |
| 8528 |
neutral |
jetblue hi be it possible to upgrade to a mint seat on an already book ticket thank |
| 8529 |
neutral |
jetblue leave my coat on flight this morning in overhead bin report seat a but i be a thx ticket |
| 8530 |
neutral |
jetblue my daughter s college game in denver only one set of parent will be there |
| 8531 |
positive |
jetblue ok i will book jb to jfk then book to ath thank you |
| 8532 |
neutral |
jetblue need flight to ath from pdx do you coordinate with other airlines |
| 8533 |
negative |
jetblue so why do you put this at the bottom of ur baggage report for fun jetblue airlinequality skytrax http tcotujxjazn |
| 8534 |
negative |
jetblue if you want to be helpful save me the trip from westchester cty to jfk plus park my info be in the photo http tcojixksjkk |
| 8535 |
positive |
jetblue yes that be true but they be a bite pricey i will look into it further love you guy |
| 8536 |
negative |
jetblue i be head to jfk now just on principle alone to deal w my lose damage bag jetblue jetbluesucks jfk badservice fail |
| 8537 |
negative |
jetblue you now have my gear grind the jfk baggage office tell me i need to bring the bag back right now if not they will close my claim |
| 8538 |
neutral |
jetblue do you sell open ticket i have a sick relative and may have to travel at a moments notice sad but true |
| 8539 |
positive |
jetblue i fly to san francisco from fort lauderdale with you last year have a fantastic time so would like to go back |
| 8540 |
negative |
jetblue you say our safety be our highest priority but that do not extend our property this be totally nut http tcoxzyphkfgr |
| 8541 |
neutral |
jetblue to allow payment by apple pay patriarc http tcobduauzfhw |
| 8542 |
positive |
jetblue my flyingitforward affect just one small family of four but it would make a huge difference in their life |
| 8543 |
negative |
jetblue glad you happy i have my bag but as a traveler i entrust you w my property you return it damage that be the best answer you have |
| 8544 |
neutral |
jetblue i would go to portsmouth nh to take care of my friend s son while she take her daughter to boston for surgery flyingitforward |
| 8545 |
negative |
jetblue be the worst i have to postpone my trip and they can not accommodate guests like southwestair neveragain |
| 8546 |
positive |
jetblue hawaii get me somewhere warm i can find some good to do flyitforward |
| 8547 |
positive |
jetblue thx for confirm again yr team be awesome thank for the prompt helpful response cheer to less snow in everyone be future |
| 8548 |
negative |
jetblue prfriendly tweet do not help drive accountability hope mr hay take note |
| 8549 |
positive |
jetblue what a great idea cometoaustin |
| 8550 |
positive |
jetblue i would go to las vegas it be gorgeous and i go there every year and i fly with you guy vegas be gorgeous so much to do there |
| 8551 |
neutral |
jetblue i like marie harf go to iraiq find isis and spread good and offer resume service to isis in order to find job marieharf |
| 8552 |
neutral |
jetblue flyingitforward i would fly to port au prince haiti to help with the ongoing earthquake relief efforts still lot to do there |
| 8553 |
positive |
jetblue just dmed thank so much for address this so quickly |
| 8554 |
positive |
jetblue do also look like you open some up on my flight to vegas on sunday |
| 8555 |
neutral |
jetblue say lufthansa incentive offer to have no impact on share count nasdaq http tcovuxswjkiy |
| 8556 |
negative |
jetblue only wish your grind operation be as expedient as your twitter response team delay just get extend |
| 8557 |
negative |
jetblue only w upgrade unsure why she can not just switch someone around i call hrs in advance for this reason |
| 8558 |
neutral |
jetblue can you dm |
| 8559 |
negative |
jetblue keep ask me to enter a valid email address my info be save and have work hundreds of time before |
| 8560 |
neutral |
jetblue be the trueblue site break at the moment |
| 8561 |
neutral |
jetblue any ems window seat on tomorrow |
| 8562 |
neutral |
jetblue airways corporation register high short interest wall street pulse http tcohxsnvfbbh |
| 8563 |
neutral |
jetblue any chance you will by this summer |
| 8564 |
neutral |
jetblue do you have mint service from nyc to san diego |
| 8565 |
negative |
jetblue can not change it true blue point and i can not get to a phone |
| 8566 |
neutral |
jetblue my mom want me to change her seat along with my sister but their two different reservations and idk |
| 8567 |
positive |
jetblue aw okay thank |
| 8568 |
neutral |
jetblue i can not pay buck xd |
| 8569 |
positive |
jetblue best seat on a e to board early ready set go |
| 8570 |
neutral |
jetblue be it true there be a new a livery and a new website |
| 8571 |
negative |
jetblue should have be on one of your flight instead southwestair have now lose our bag to add insult to injury |
| 8572 |
positive |
jetblue i be all set about to fly not bad for a first date with a giant metal bird machine she even bring snack |
| 8573 |
negative |
jetblue i be try to add my flight to my badge account but i do not see an option help plz |
| 8574 |
positive |
jetblue okay the new screen be laptoplarge real nice the wifi be appreciate thank god for this tiny lil man in the middle seat |
| 8575 |
negative |
jetblue i cheat on you and i be sorry i will never do it again southwestair have give my wife and i the worst start to a honeymoon ever |
| 8576 |
neutral |
jetblue this feel nice what we have get go on here let us just swap me out with the fool in a and we can make it all better |
| 8577 |
neutral |
jetblue yes but it hurt my feel to walk by mint a fella can dream happythem |
| 8578 |
neutral |
jetblue pilyoc do not talk about my friend jetblue like that thefutureisweird |
| 8579 |
positive |
jetblue incidentally sheila at jfk deserve a raise because she be awesome |
| 8580 |
neutral |
jetblue i would like to spread my grandpa s ash in naples italy he live in the s while serve his yrs in the usnavy flyitforward |
| 8581 |
positive |
jetblue i delete that tweet because one of your wonderful employees swoop in to help faith restore you be one of the good ones |
| 8582 |
neutral |
jetblue statement on lufthansa incentive offer stockhouse http tcoobfjbpca |
| 8583 |
negative |
jetblue lot of people scratch head and look at screen ignore passengers |
| 8584 |
neutral |
jetblue i think the same thing after i send it |
| 8585 |
negative |
jetblue what be go on with lgafllpoor to no communication from gate agents |
| 8586 |
negative |
jetblue fyi your android app be set to not be applicable with the nexus please fix its a phone not a tablet cheer |
| 8587 |
neutral |
jetblue order fare |
| 8588 |
negative |
jetblue our foodallergy community if you want our continue loyalty you need to do better than that perhaps some train be in |
| 8589 |
negative |
jetblue insensitive foodallergies be lifethreatening unsolicited uneducated opinions be inappropriate reckless dangerous to |
| 8590 |
neutral |
jetblue thank for the fb message tell me i will have to wait between days i be wait |
| 8591 |
neutral |
jetblue airways see significant decline in short interest jblu wkrb news http tcolzfgutxiyn |
| 8592 |
neutral |
jetblue plan to offer direct flight from jfk to daytonabeach florida start next february http tcooyllrzqum |
| 8593 |
neutral |
jetblue thank you for open the conversation i hope you can make it right |
| 8594 |
neutral |
jetblue when i check yesterday it look like it do do something change |
| 8595 |
negative |
jetblue oh no i think it do |
| 8596 |
neutral |
jetblue s ceo battle to appease passengers and wall street waterbury republican american http tcotfpcgrej |
| 8597 |
neutral |
jetblue bos to ord |
| 8598 |
positive |
jetblue thank line move quick already do |
| 8599 |
neutral |
jetblue i do follow you |
| 8600 |
negative |
jetblue nope none to be find |
| 8601 |
negative |
jetblue i may need to i have a minute layover and now have a min delay on my first flight |
| 8602 |
negative |
jetblue i may not make my connection and need to find out my options yet no one be here |
| 8603 |
neutral |
jetblue nope currently sit at my gate |
| 8604 |
positive |
jetblue their name be both angel seriously how cool be that truly fantastic service |
| 8605 |
negative |
jetblue extraspeed line close in tampa what give |
| 8606 |
neutral |
jetblue i send you an email |
| 8607 |
positive |
jetblue thank you |
| 8608 |
positive |
jetblue thank |
| 8609 |
positive |
jetblue also emergency exit seat and that be a huge win |
| 8610 |
positive |
jetblue friendly engage personable handle clarify question about baggage fee well and take an interest in what i be do |
| 8611 |
neutral |
jetblue so i do not know confirmation number or the name of the flight attendants and supervisor |
| 8612 |
negative |
jetblue would love to respond to link but supervisor tear ticket up and refuse to give me name and hide her badge from me |
| 8613 |
positive |
jetblue hey so dre at seatac check in need a raise stat dude give me amaze customer service and make me feel value |
| 8614 |
negative |
jetblue you respond to my friend lisapal but you can not respond directly to me |
| 8615 |
neutral |
jetblue s ceo pilot among ardent fan wall street poughkeepsie journal http tcofrhuxibii |
| 8616 |
positive |
jetblue the magic eight ball have never steer me wrong |
| 8617 |
negative |
jetblue you want to help out how about you reimburse the money you because my band to lose |
| 8618 |
negative |
jetblue but you guy should know that musicians be very sensitive about the safety of their instrument when fly for good reason |
| 8619 |
negative |
jetblue ask jbeatz but i teach market at a university and will gladly consult on customer service and how not to treat passengers |
| 8620 |
negative |
jetblue love to respond to positive tweet but they ignore problems w customers just ask nola musician jbeatz about that shameful |
| 8621 |
neutral |
jetblue i be game if you be buy |
| 8622 |
positive |
jetblue will do thank |
| 8623 |
positive |
jetblue mark th year with new bluemanity plane design sun sentinel http tcosjveelween |
| 8624 |
negative |
jetblue call be not make by the inflight crew they in fact ask us why we do not bring it on |
| 8625 |
negative |
jetblue last week i buy a plane ticket round trip to fl just fun i look at the price of them today and they go down nothappy |
| 8626 |
positive |
jetblue you be welcome http tcokneqe |
| 8627 |
neutral |
jetblue be you ever look for intern |
| 8628 |
positive |
jetblue be the greatest airline ever truebluepoints jetbluemember |
| 8629 |
positive |
jetblue s free wifi on board be the best thing that be happen since slice bread |
| 8630 |
negative |
jetblue only middle seat sfo bos not fun she keep get credit would much rather have a work tv |
| 8631 |
negative |
jetblue disappoint we be not allow to bring on an aircraft approve carseat on an empty plane not cool |
| 8632 |
positive |
jetblue beatriz and susan gate mco |
| 8633 |
positive |
jetblue handle xjared s question like social media pros good practice for when our transportation systems be all run by friendly ais |
| 8634 |
negative |
jetblue maybe have a supervisor find out why the international checkin at ftl have not move in minutes yet employees pick up pizza |
| 8635 |
negative |
jetblue third flight in a row for my wife with her tv not work |
| 8636 |
positive |
jetblue its a wonderful thing |
| 8637 |
negative |
jetblue what be a personal email that i can contact i have a complaint that you should know about |
| 8638 |
negative |
jetblue what be up with website can not access flight info |
| 8639 |
neutral |
jetblue just a think |
| 8640 |
positive |
jetblue flight book problems flight for a dc visit for easter weekend start difficult but end well with you guy big fan here |
| 8641 |
neutral |
jetblue i be get an it depend vibe fair enough |
| 8642 |
positive |
jetblue flyfi thank you seattle and udub here we come cameronroe http tcokbhymgkap |
| 8643 |
positive |
jetblue caymanislands i know that bar wish i be there now |
| 8644 |
positive |
jetblue have a great flight to orlando from hartford a few weeks ago be great to get out on time and arrive early |
| 8645 |
neutral |
jetblue to increase charter service to cuba travel agent http tcolyqrbhcyu |
| 8646 |
positive |
jetblue you guy continue to impress your crew mco gate help our family with seat issue professional |
| 8647 |
positive |
jetblue love the free wifi and legroom seattlebound |
| 8648 |
negative |
jetblue you be miss the point the flight leave an hour late flight why be you allow to be that late flight and still charge me and hrs |
| 8649 |
neutral |
jetblue can i get some more leg room tonight b |
| 8650 |
negative |
jetblue nd time fly jetblue this year and my armrest tv controller do not work agian and that be the main reason i fly jetblue |
| 8651 |
negative |
it be on me jetblue that be not what you say last night though |
| 8652 |
negative |
jetblue cinnabon the two of you should team up to serve cinnabons on the flight bonsinthesky |
| 8653 |
positive |
jetblue anything for you flyfi http tcojcedikyu |
| 8654 |
negative |
jetblue hey you guy remember lol but now my bos flight delay and turn the heat down in t it feel hotter than pr |
| 8655 |
positive |
jetblue thank |
| 8656 |
neutral |
jetblue celebrate year anniversary with new livery cnnmoney http tcopskxzvea |
| 8657 |
negative |
jetblue speak to reps once i be allow to check my bag and through the tsa checkpoint i guarantee i will be talk to someone |
| 8658 |
negative |
jetblue and the min line i stand in to drop my bag off |
| 8659 |
positive |
jetblue credit to you for reply i will look forward to hopefully one of those on my flight home tonight |
| 8660 |
positive |
jetblue great flight as always thank you to the great crew on flight travel jetblue |
| 8661 |
negative |
jetblue get txt min after sched dpt say plane have just arrive jfk late flightr txt w dpt gate change then dpt for flight |
| 8662 |
negative |
jetblue i be not allow to drop my bag off for my flight that i be run min late flight for turn out it leave over an hour late flight |
| 8663 |
positive |
jetblue you be kill me now you get me smite trueblue |
| 8664 |
negative |
jetblue my son leave his ipad on flight from jfk to fll on monday i call and leave message and have no hear back seat a |
| 8665 |
positive |
jetblue min response time i be impress i be in it be official trueblue jetblue get social |
| 8666 |
positive |
jetblue thank for listen do not mean i do not appreciate you |
| 8667 |
negative |
jetblue all take care of other then the drop call and the total half hour wait love jetblue |
| 8668 |
positive |
jetblue thank you for incredible customer svc from gate to flight mint experience be magic |
| 8669 |
positive |
thank jetblue next up we will see how the slog from jfk to the city go |
| 8670 |
neutral |
jetblue social media take flight with fly likeagirl what brand lesson can we learn smm brand https tcontglwnqvm |
| 8671 |
neutral |
jetblue lekvhg want to see what the cost would be to change to the flight |
| 8672 |
negative |
jetblue you stand me up last night but i be give you a second chance i be just a boy tweet an airline ask them to fly him home |
| 8673 |
negative |
jetblue wait for min then get disconnect |
| 8674 |
positive |
jetblue and a huge thank to the crew on flight who fly in to dca from sju monday night in the snow so we could have a plane |
| 8675 |
negative |
jetblue be i can not make change on the website be i still charge dollars for use phone |
| 8676 |
positive |
jetblue plan on it btw excellent service and crew from dca through sju into sxm |
| 8677 |
positive |
jetblue why yes yes it do great trip down thank for the lift |
| 8678 |
positive |
jetblue hotspot free wifi make me happy jfk itsthelittlethings |
| 8679 |
negative |
jetblue your agents at iad have compound this problem by not make any announcements jetbluemess |
| 8680 |
negative |
jetblue just a head up this page no longer exist http tconsjwvttjgo |
| 8681 |
neutral |
jetblue deal |
| 8682 |
neutral |
jetblue drwinston i think we will need a selfie as proof |
| 8683 |
negative |
jetblue philpete wonder if that be the pilot tweet you back be it legal to tweet and fly what if the plane in front stop suddenly |
| 8684 |
positive |
jetblue gorgeous day hope the flight back tomorrow be be just as pleasant thank |
| 8685 |
negative |
jetblue they say they have no update i do not work i do not get pay jet blue have my money but no flight argh |
| 8686 |
negative |
jetblue no news here at the gate what be my options |
| 8687 |
positive |
jetblue it be okay i be actually a tea kind of guy anyway thank |
| 8688 |
negative |
jetblue well i be glad i get up at be so i can sit in an airport no place else i would rather be not |
| 8689 |
negative |
jetblue no i be guess i have to call someone |
| 8690 |
negative |
jetblue why and not as schedule |
| 8691 |
negative |
jetblue iad to jfk still have not board what be today s excuse and how be i go to get to work |
| 8692 |
negative |
jetblue why be t that every time i fly jfk even more speed do not work wait for min nogood |
| 8693 |
neutral |
jetblue can i change my flight if i already print my board pass |
| 8694 |
positive |
jetblue its always a pleasure |
| 8695 |
positive |
jetblue this be lovely |
| 8696 |
neutral |
jetblue dump amex nassau news live http tcodzgjfiik |
| 8697 |
neutral |
jetblue justdippin drop a new video off the upcoming project thetakeover produce by yponthebeat https tcoikqbdzatn rt |
| 8698 |
neutral |
jetblue to end partnership with american express http tcowhufmiytd http tcofbtemfwrsp |
| 8699 |
neutral |
jetblue mark th birthday with blumanity paint job dallasnews blog http tcolfgrnifut |
| 8700 |
neutral |
jetblue s ceo battle to appease passengers and wall street http tcoenaxbues http tcoemextq |
| 8701 |
neutral |
jetblue change in the air for travelers investors bloombergnews http tcoreddvc |
| 8702 |
positive |
jetblue finally take off lasfllsju letsgo |
| 8703 |
neutral |
jetblue anywhere warm because its freeze in nyc |
| 8704 |
negative |
jetblue clients get zero in years career never think this be possible suitcases worth thousands of in italian clothe rob |
| 8705 |
neutral |
jetblue flight and will fly over after be on your way into bostonlogan mind take ocean approach so we can sleep |
| 8706 |
negative |
jetblue not to mention the fact that we pay extra just to fly jetblue think it be the most reliable |
| 8707 |
negative |
jetblue we even go to the airport and be on the phone for hrs and no help at all everyone say different things |
| 8708 |
negative |
jetblue people keep say it be due to weather but there be flight go directly to boston even after our flight |
| 8709 |
negative |
jetblue i understand but everyone say different things and there be a flight out late flightr that night but only one of us get to take it |
| 8710 |
negative |
jetblue disappoint that my flight back to boston from pr be cancel flightled rebooked the next day delay that one too and no compensation |
| 8711 |
positive |
jetblue great trip today thank to the crew fly us home they be fantastic http tcoskwxqaqb |
| 8712 |
neutral |
jetblue celebrate year anniversary with new livery digital journal http tcouhxricrx |
| 8713 |
positive |
jetblue awe you guy be great can not wait to travel with you again soon |
| 8714 |
positive |
jetblue yes announce we will take off you be on it thank you |
| 8715 |
positive |
jetblue also thank for your prompt reply i be really impress and you be not just brush me off much appreciate |
| 8716 |
neutral |
jetblue what about if i book it through orbitz my email be correct but there be a middle party |
| 8717 |
positive |
jetblue it be be a while since i have angry tweet an airline apparently you read my mind before i could bitch thank you for the credit |
| 8718 |
neutral |
jetblue it be at jfk airport right now |
| 8719 |
neutral |
jetblue that be pretty nice be flight credit automatically give after the flight i also wish there be a lounge i could sleep in |
| 8720 |
positive |
jetblue s valentinesday email be on point so clever thank for be amaze jetblue loveisintheair http tcodocmvotwti |
| 8721 |
negative |
jetblue she claim that she do but i be not happy with the way i be treat |
| 8722 |
negative |
jetblue rip my suitcase i then be yell at with attitude from geraldine your employee at the baggage centerworst airline jetblue |
| 8723 |
negative |
jetblue shout out to the crew on flight head back to the big apple they keep my glass half full the whole flight jetbluejfk |
| 8724 |
negative |
jetblue that make sense it suck though because now i will be stick in the airport for hours and late flight to my meet |
| 8725 |
positive |
jetblue thank you for help and quick response |
| 8726 |
neutral |
jetblue s new ceo seek the right balance to please passengers and wall daily journal http tcobtbawqtln |
| 8727 |
neutral |
jetblue flight ewr to fll |
| 8728 |
neutral |
jetblue kleinerin hi know a pastor or homeschool mom who might like spirit have them contact me on prefundia http tcojrbzlhrwy |
| 8729 |
neutral |
jetblue do not know if you define that as a controllableirregularity |
| 8730 |
negative |
jetblue the gate agent say our original plane get deice fluid in the engine that create a short so they take the plane out of service |
| 8731 |
positive |
jetblue big shoutout to the crew on bos jfk jfk roc gate crew at c bos jfk long day of delay make better by them |
| 8732 |
negative |
jetblue hour delay suppose to land at pm now it be be still not board epicfail |
| 8733 |
positive |
jetblue first airline to use applepay in flight airlines |
| 8734 |
negative |
jetblue i hope your system be not hack because someone else s passport info be on my reservation i could not get my board pass |
| 8735 |
positive |
jetblue thank for have us hang out at tampa airport forever today it be really be an awesome experience |
| 8736 |
neutral |
jetblue s new ceo seek the right balance to please passengers and wall alaska highway news http tcotynchoelac |
| 8737 |
negative |
jetblue honestly i be glad you do not cancel flight the flight just that i will be drive home at be now |
| 8738 |
negative |
jetblue bag just deliver and items have be steal at first look my kate spade bag and bottle of spice rum wtf |
| 8739 |
negative |
jetblue i be disappoint my flight be cancel flight mostly because i be excite to listen to the song i be blue while fly on jetblue |
| 8740 |
positive |
jetblue leopoldsic no but my friend in the picture phillip heller jfk ifc do and he say it be delicious |
| 8741 |
negative |
jetblue flight delay x and still not take off on time greet me at my seat yes it be gum garbage http tconhmcrjchb |
| 8742 |
positive |
jetblue awesome thank thank for the quick response you guy rock |
| 8743 |
neutral |
jetblue send |
| 8744 |
positive |
jetblue app just remind me i will be fly to fll in weeks chillycvz thankgoodness mypompanobeach family friends sunshine |
| 8745 |
neutral |
jetblue sure email screenshot below link https tcosoiqrnaj http tcoibvvtzlse |
| 8746 |
positive |
jetblue i just want to say flight attendant fitz be the best tonight on flight bwibos great guy and make the flight fantastic |
| 8747 |
negative |
jetblue bag be supposedly here in boston |
| 8748 |
neutral |
jetblue receive an invitation to participate in erewards be this legit from jetblue just double check bc the site look different |
| 8749 |
negative |
jetblue i do not know no one would tell me where they be come from i would guess so as that be where we have all the change to flight |
| 8750 |
negative |
jetblue i get sunday due to weather and ok monday they be busy but this be crazy |
| 8751 |
neutral |
jetblue i have the email that they be on their way |
| 8752 |
negative |
jetblue supervisor humiliate us and be uncompromising we be completely blindside |
| 8753 |
negative |
jetblue offer to pay for tix at the airport bc we be never tell that our reservation do not go through be tell i could pay pp |
| 8754 |
negative |
jetblue right now completely piss off |
| 8755 |
negative |
jetblue i have have no shampoo no winter coat no deodorant no flatiron and the rest if my stuff since sit |
| 8756 |
negative |
jetblue my sil buy tix for us to nyc we be tell at the gate that her cc be decline supervisor accuse us of illegal activity |
| 8757 |
negative |
jetblue dispatcher keep yell and hang up on me |
| 8758 |
negative |
jetblue now when i call it be still at the warehouse and might be go out tonight |
| 8759 |
negative |
jetblue they could not do it sun then it be suppose to be mon after pm then today from to then from to |
| 8760 |
negative |
jetblue flight from dca to bos have no heat ohno bundleup leastthebeverageswillbecold |
| 8761 |
neutral |
jetblue yep it be for tomorrow |
| 8762 |
negative |
jetblue analystdoc unfortunately that be not an available option with our current system sorry guy that be a certain fail fix it plz |
| 8763 |
negative |
jetblue receive horrible customer service at lax on reservation cancel flight without notification despite have confirmation number |
| 8764 |
negative |
jetblue flight be cancel flight do i need to file a claim for the credit i be entitle to per yr bill of right or will it just be issue |
| 8765 |
negative |
jetblue why not just take her info in the begin and if cut off call back we do that in my medical practice we be frequent flyers |
| 8766 |
positive |
jetblue be definitely my new favorite airline |
| 8767 |
positive |
jetblue i will try that thank if all else fail i will just do the old fashion method tomorrow morning |
| 8768 |
neutral |
jetblue all up to date can not update via google play |
| 8769 |
negative |
jetblue be there issue with the mobile board pass my app keep crash when i try access thank |
| 8770 |
neutral |
jetblue become first airline to accept apple pay future travel experience http tcoczornyhn |
| 8771 |
negative |
jetblue well your new baggage fee fare structure and reduce legroom have turn you into every other hat carrier in the us congrats |
| 8772 |
positive |
jetblue thank you for your excellent customer service resolve issue quickly |
| 8773 |
negative |
jetblue yes well they be operate outside of your terminal and target vulnerable passengers no better than thieve |
| 8774 |
negative |
jetblue that be not an option for us so how can we help each other fix this i would have make the change earlier if give accurate info |
| 8775 |
negative |
jetblue well now say our flight be go to be cancel flight that by not change earlier we miss our chance to get out tomorrow |
| 8776 |
negative |
jetblue tell your employees that |
| 8777 |
negative |
jetblue even citi respond quicker via twitter when they fail still on hold hop no one book the flight jetblue fail |
| 8778 |
negative |
jetblue ah yes put the bag on the floor instead of the overhead bin so no one trip safetyfirst sarcasm |
| 8779 |
negative |
jetblue where exactly can i leave a note |
| 8780 |
neutral |
jetblue accept apple pay mobile enterprise http tcocicfrlqbe |
| 8781 |
negative |
jetblue guy really bad jetblue fail someone better call my wife back to get this handle while she wait on hold |
| 8782 |
negative |
jetblue fail my wife on the phone ask to switch flight time in mid switch get disconnect now cancel flightled no new time no call back |
| 8783 |
positive |
jetblue that be great thank you |
| 8784 |
negative |
jetblue they try to have us tow do you think i will be fly out of your terminal again risk of fine from corrupt police official |
| 8785 |
neutral |
jetblue selfie on the flight from jfk to orlando with supertzar http tcoqranzimhtr |
| 8786 |
negative |
jetblue ticket issue whilst deliver your customers |
| 8787 |
negative |
jetblue understand that but this policy of target your passengers be not good for business and should be address with security |
| 8788 |
negative |
always be a jetblue fan but maybe next time i will fly virginamerica for real customer service |
| 8789 |
positive |
jetblue i agree if only there be a frequent tweeter discount so i could fly to see more friends tinmanironman meggersrocks |
| 8790 |
negative |
jetblue understand but could i go and put myself on the standby list hours prior to my flight |
| 8791 |
negative |
jetblue the whole plane hop for better luck on the return flight sunday |
| 8792 |
negative |
jetblue so i be penalize for pack lightly have bag and pay extra for a seat |
| 8793 |
negative |
jetblue drop passengers with small baby and infants at your san juan terminal as unload baby officer write me ticket for |
| 8794 |
negative |
jetblue the tv wifi be spotty it be just a nice feature for a x country flight still will not keep us away lovejetblue |
| 8795 |
negative |
jetblue so technically i could drive to jfk now and put in request for tomorrow s flight |
| 8796 |
negative |
jetblue why do i pay for extra space to be force to put my backpack under my seat its my only bag flight unprofessional |
| 8797 |
negative |
jetblue we be on b this morning from boston to beautiful san diego we really be bum the satellite be break |
| 8798 |
neutral |
jetblue know that have to be do at the gate correct if so what time do gate open |
| 8799 |
positive |
jetblue philly lose and read program our customers get hot tea great crewmembers top notch info now book http tcoragncwbk |
| 8800 |
neutral |
jetblue flight njb here be look at blue kid depart mco enroute to bostonlogan http tcoqeadamw |
| 8801 |
neutral |
jetblue punta cana to enjoy weather n see my wifes family |
| 8802 |
positive |
jetblue and we be glad to see what be go on and fix professorpaul please dm me your confirmation so we can check |
| 8803 |
negative |
jetblue just lose my business enjoy your profit |
| 8804 |
negative |
jetblue i would drive hours to jfk to board jetblue to vegas instead of closer hartford airport cram more seat on planeno more |
| 8805 |
neutral |
jetblue i will for sure but my tsapre work with other airlines why be jetblue different |
| 8806 |
positive |
jetblue will call thank you |
| 8807 |
negative |
jetblue yes today flight be full now they say no to me at gate |
| 8808 |
neutral |
jetblue be depart flight from boston heavily delay fly out tomorrow morning |
| 8809 |
positive |
jetblue still love you guy but get me to vegas already |
| 8810 |
positive |
jetblue gary who be serve us at fll airport counter be really true blue make me feel at home even when a jetblue flight be delayedl |
| 8811 |
neutral |
jetblue be there no way to switch to earlier flight to jfk even if i check a bag |
| 8812 |
negative |
jetblue this be not a flight delay this be horrible plan on jet blue jetblue |
| 8813 |
negative |
jetblue insane the craziness i have see with jet blue today at newark delay hours and now we be wait for a pilot jetblue |
| 8814 |
neutral |
jetblue hi do my upcoming flight from west palm to hpn have flyfi |
| 8815 |
positive |
jetblue try again lovely customer service thank you |
| 8816 |
positive |
jetblue so happy you can accommodate peanuttreenut allergies on flight st online cover from air provider |
| 8817 |
positive |
jetblue professorpaul always happy to help |
| 8818 |
positive |
jetblue we have just land thank you anyway btw flight staff on flight be wonderful despite their full day and heavy load |
| 8819 |
negative |
jetblue we be delay until he arrive |
| 8820 |
negative |
jetblue ellahenderson the highlight of be delay freeconcert |
| 8821 |
negative |
jetblue whose perform at t |
| 8822 |
neutral |
jetblue be it only for my nd bag st bag too full |
| 8823 |
negative |
jetblue flight first officer not even at the airport wow unreal staff wait until we all board to announce we be delay |
| 8824 |
positive |
jetblue s ceo battle to appease passengers and wall street http tcouyduegx http tcovjfvksgcq |
| 8825 |
negative |
jetblue why do my tsapre work with every airline but you i pay good money for that spend mins on phone to fix to zero success |
| 8826 |
neutral |
jetblue that be right game set match |
| 8827 |
negative |
jetblue yes time i need some one to call me and help me change a flight i can not do online thank |
| 8828 |
negative |
jetblue pls send an it tech baggage office poor guy be try print my claim can not i need get home upgrade hp printers mfps |
| 8829 |
positive |
jetblue vincenzolandino cbarrows you take to me place unite simply can not like nonstop to st lucia |
| 8830 |
neutral |
jetblue flight njb blue la la depart mco enroute to san juan international airport http tcoswzmfxnu |
| 8831 |
positive |
jetblue this make me happy i hope these be not empty promise |
| 8832 |
negative |
jetblue drop x in past hour |
| 8833 |
neutral |
seriously i want to work on the jetblue social team rt jetblue vincenzolandino http tcoeigajyzcw |
| 8834 |
neutral |
jetblue call me when you do and we will have to hook up |
| 8835 |
negative |
jetblue i have call you x wait on hold min each time to be disconnect each time enrage i need to speak to someone help |
| 8836 |
neutral |
jetblue the usa help line i accidentally book a flight on a thursday instead of a wednesday and want to switch |
| 8837 |
neutral |
jetblue if you have wellpriced flight to oahu we could be best friends vincenzolandino |
| 8838 |
positive |
jetblue we do not need anybody else |
| 8839 |
negative |
jetblue any idea where the plane for flight be come from i think flight from jfk but that would not explain delay |
| 8840 |
neutral |
jetblue it be for me i speak with a rep on the phone who suggest i voice a concern via email us on your site i do a few moments ago |
| 8841 |
negative |
jetblue pls find my bag i need get home very frustrate hope my bag be somewhere in nynjairports leave the jfk wof my luggage |
| 8842 |
negative |
jetblue try call multiple time i just wait and when it finally connect i get hang up on |
| 8843 |
neutral |
jetblue airways see significant drop in short interest jblu mideast time http tcossbaujtouw |
| 8844 |
neutral |
jetblue no not yet i will notify them i be new at this |
| 8845 |
positive |
jetblue thank |
| 8846 |
neutral |
jetblue do not worry i be go to share with my row |
| 8847 |
positive |
first base already i like your style jetblue |
| 8848 |
negative |
jetblue hold for min a couple of ring then mailbox have not be set up yet customer service forward to their cell phone cmon |
| 8849 |
neutral |
jetblue do your home airport not count in the badge system my tb account say flight but i have take this year |
| 8850 |
neutral |
jetblue be bag check cut off minutes before the original departure time or the estimate time show online |
| 8851 |
neutral |
jetblue i know where you guy jet lol but if you love me so much help a brother out hot weather great nightlife hour flight |
| 8852 |
neutral |
jetblue airways add new charter flight to cuba travel wire blog http tcoswbgrcc |
| 8853 |
neutral |
aww be it jetblue i guess now i need to book a flight to somewhere warm as soon as possible any suggestions |
| 8854 |
positive |
jetblue love travel with jetblue can not wait to go to paris oui oui nyc be awesomeee |
| 8855 |
negative |
jetblue but if customer service ment anything to you you would try quote policy be never effective customer service |
| 8856 |
neutral |
jetblue thank you be there a possibility it will change |
| 8857 |
positive |
jetblue thank |
| 8858 |
neutral |
jetblue be we good |
| 8859 |
positive |
jetblue thank for the upgrade so far so good keepitup http tcobkmfeyqol |
| 8860 |
positive |
jetblue cinziannap thank you i like the quick response on twitter |
| 8861 |
positive |
jetblue this could be the begin of a bluetiful relationship lifeneedsfrosting |
| 8862 |
negative |
jetblue apparently not |
| 8863 |
negative |
jetblue why be we delay flight |
| 8864 |
negative |
jetblue continue button generate a trip to plan your trip page regardless of how far along i be in flight book problems process hint the end of it |
| 8865 |
neutral |
jetblue mark th birthday with airbus a paint in blumanity paint job http tcovtfmknad |
| 8866 |
neutral |
jetblue i would fly to washington dc to see the actual constitution and the declaration of independence in honor of a us navy friend |
| 8867 |
neutral |
jetblue what be the name of this tailfin http tcoqxvmvug |
| 8868 |
neutral |
jetblue s new ceo robin hay battle to appease passengers and wall street business in savannah http tcokkayxaps |
| 8869 |
neutral |
jetblue we be look for our next flyingitforward flier from dc tell us where you would fly why http tcomcsidzpnz geekandahalf |
| 8870 |
positive |
jetblue haha you be do everything right do not change a thing slash this twitter engagement just make you even cooler bestairline |
| 8871 |
positive |
jetblue thank you just send msg |
| 8872 |
neutral |
jetblue i do get the email think i be not suppose to reply to those |
| 8873 |
neutral |
jetblue i apply for a job at pdw where could i go for follow up i would really love the job ilovejetblue |
| 8874 |
neutral |
jetblue connecticut |
| 8875 |
neutral |
jetblue i would fly somewhere hotter then here puerto rico here i come lol |
| 8876 |
positive |
jetblue great smooth flight too |
| 8877 |
neutral |
jetblue i would go for rd time to jamaica to volunteer w at risk youth flyitforward dc stpatricksfoundation rotary |
| 8878 |
neutral |
jetblue airways short interest down in january jblu sleekmoney http tcoznsujpbv |
| 8879 |
positive |
jetblue i would love for you to fly my best friend home to pvd for a weekend http tcochnmjymgh |
| 8880 |
neutral |
jetblue do they have to depart from washington dc |
| 8881 |
negative |
jetblue remember i be very doubtful and not very hopeful |
| 8882 |
positive |
jetblue thank you for the service credit and to pamgrout for positive thoughts |
| 8883 |
negative |
jetblue i will give you a chance but i do not think i will fall for it backtodelta |
| 8884 |
positive |
jetblue great thank |
| 8885 |
negative |
jetblue kylejudah be responsible for replace it |
| 8886 |
negative |
jetblue kylejudah new stroller the travel credit do not help cover the cost of a new stroller your crew ruin it and therefore should |
| 8887 |
negative |
jetblue kylejudah i just speak to the baggage claim center and they give me travel credit but will not be responsible for the cost of a |
| 8888 |
negative |
jetblue hear about the charge for st bag and tighter seat no need to be a loyal jb customer anymore |
| 8889 |
neutral |
jetblue i be get info from the website but need to check it and the alert would be much more beneficial |
| 8890 |
negative |
jetblue be there something go on with your alert flight s be delay several time for my parent and i be not receive any alert |
| 8891 |
positive |
jetblue i will i love fly with you all great service |
| 8892 |
neutral |
jetblue s new ceo seek the right balance to please passengers and wall time colonist http tconzdxrvszwv |
| 8893 |
neutral |
jetblue haha i figure that i be mean there be no return flight out of charlotte it be like na for a week plus |
| 8894 |
neutral |
jetblue rock the tim mcgraw hold music |
| 8895 |
positive |
jetblue thank you that it be not just a livery it be a culture that crewmembers embody daily thanksdave http tcoinnpkkyby |
| 8896 |
neutral |
jetblue tomorrow from ric to bos look good or be i better reschedule |
| 8897 |
negative |
jetblue hard to tell but be tell wifi only work for one side of the plane |
| 8898 |
negative |
jetblue just learn about your famous apology in social media market be twitter an asset for jet blue now phdmama |
| 8899 |
positive |
jetblue learn about your awesome twitter management today in my social media market class keep up the good work sxu phdmama |
| 8900 |
negative |
jetblue i normally you but this late flightst flight experience be the worst hours on runway no wifi tv not work properly |
| 8901 |
negative |
jetblue kylejudah it do not matter who you direct me to it be the principle of the matter when i gate check the stroller it be |
| 8902 |
positive |
jetblue bluemanity bring tear to my eye jetblue s commitment to give back to the crewmembers and the community be aww inspire |
| 8903 |
negative |
jetblue days maybe |
| 8904 |
neutral |
jetblue vegecomgirl for me it be not until |
| 8905 |
neutral |
jetblue well i try see you soon jayvig |
| 8906 |
positive |
jetblue jayvig i like the inflight snack i be fly with you guy on jvmchat |
| 8907 |
positive |
jetblue jayvig roxydigital awww r to the t realtime appreciation from jetblue rockingthetweets jvmchat |
| 8908 |
neutral |
jetblue roxydigital good i want extra peanuts on my flight then lol jvmchat |
| 8909 |
positive |
jetblue jayvig yes great realtime example thank for be awesome jetblue jvmchat |
| 8910 |
neutral |
jetblue alittle more money to book our flight we be way there |
| 8911 |
positive |
jetblue roxydigital haha you do not disappoint well do jvmchat |
| 8912 |
positive |
jetblue be just at t a little over a month ago jetblue you guy be great thank for everything |
| 8913 |
negative |
jetblue figure but delay be list at almost hrs thank for be great cheer |
| 8914 |
neutral |
jetblue if my flight say delay with estimate departure list can i arrive at airport late flightr |
| 8915 |
neutral |
jetblue s new ceo seek the right balance to please passengers and wall weyburn review http tcortqyjcvtq |
| 8916 |
negative |
jetblue glitches on website re flight book problems travel check in nothing between ur site the airport be communicate it be a nightmare |
| 8917 |
positive |
jetblue thank you |
| 8918 |
neutral |
jetblue okayyyy but i have huge iron on way out promise no shenanigans |
| 8919 |
neutral |
jetblue how do i get a copy of my last flight show original time and delay i need it for work thank |
| 8920 |
negative |
jetblue as much i have pay in fee plus hotel and food because of your change i could have fly with a more reliable airline nojetblue |
| 8921 |
neutral |
jetblue ceo battle to please wall st and flyers from nzherald http tcoqamiwfsw |
| 8922 |
positive |
jetblue huge fan of great brand and people do great things you guy rock happy to share the love |
| 8923 |
negative |
jetblue be deal with a cancel flightled flight since last night be book to a flight would have at least like to see ella perform lol |
| 8924 |
positive |
jetblue tough choices but i do all simultaneously as a business traveler best experience in a long time wishmyflightwaslonger what |
| 8925 |
positive |
jetblue thank great service in t already lovejetblue |
| 8926 |
positive |
jetblue i do flyfi work well and be free aboard this flight |
| 8927 |
negative |
jetblue and they be tell me i get to get another hotel and food so spend more money because you guy make me miss my connection |
| 8928 |
negative |
jetblue already spend to stay at hotel last night due to you guy reschedule my flight since my cancel flightation i have spend almost |
| 8929 |
positive |
jetblue seem very likely |
| 8930 |
negative |
jetblue they be rude and unhelpful they suggest i catch a flight tomorrow i be suppose to be home today at be and work be wait |
| 8931 |
neutral |
jetblue s ceo battle to appease passengers and wall street http tcofrrfxccwz http tconklwssvrq |
| 8932 |
neutral |
jetblue unfortunately no but hop i can catch one sometime in the near future |
| 8933 |
negative |
jetblue why be my flight delay hours this be insane every other flight have make it to nyc |
| 8934 |
neutral |
jetblue ellahenderson ah wish i be there good luck |
| 8935 |
negative |
jetblue should i continue |
| 8936 |
neutral |
jetblue ok great thank i have a great flight fyi i be excite to fly again i just be frustrate i be not able to check in |
| 8937 |
negative |
jetblue i do not want to deal with your customer service agents with no practical knowledgeprovide me with a direct contact |
| 8938 |
negative |
jetblue get flight reschedule to flight form pit to fll and our flight have mechanical problems so we be delay an hour miss my connect |
| 8939 |
positive |
jetblue well lucky i only fly jbi guess i would be even more squish on any other airline |
| 8940 |
positive |
jetblue she be a phone agent pls do peggy be pleasant informative and deliver |
| 8941 |
neutral |
jetblue hopefully next time can i send you my future itineraries so the next one can be plan when i be there |
| 8942 |
positive |
jetblue ellahenderson omg wish i have a flight today haha there be always next time have fun at lft |
| 8943 |
negative |
jetblue my request have nothing to do with reschedule but customer service have such a bad attitude today badservice |
| 8944 |
negative |
jetblue busy due to storm but customer service should always be on point more so now than ever getittogether |
| 8945 |
neutral |
jetblue no i be fine to fly haha they come at random with the hemophilia but what if i need extra assistance |
| 8946 |
negative |
jetblue oh hell no i be not wait again to get hang up on after speak to rudeservice people |
| 8947 |
neutral |
jetblue s new ceo seek the right balance to please passengers and wall daily journal http tcowmtmspry |
| 8948 |
positive |
jetblue thank you miss you all so so much be this the link to the blog or have that change |
| 8949 |
neutral |
jetblue i have a internal bleed in my foot and i be fly next tuesday what should i do these leeds come randomly i |
| 8950 |
positive |
jetblue thank you |
| 8951 |
neutral |
jetblue can not view seat selectionchange seat for flight tomorrow can you look into this |
| 8952 |
neutral |
jetblue what be the link for flyfi |
| 8953 |
negative |
jetblue be today s jetblue flight nyc bos delay my app say on time and the website say it be not |
| 8954 |
positive |
jetblue to offer service from daytona beach to new york albany business review http tcoduhbjjhx |
| 8955 |
negative |
jetblue please provide me your direct email for me to explain |
| 8956 |
neutral |
jetblue i hear that the new thing in your plan be the flyfi how i can check if the flight that i be go to take have it |
| 8957 |
neutral |
jetblue ceo weigh profit flyers chronicleherald registration http tcovkjsjrm |
| 8958 |
negative |
jetblue a flight delay due to pilot oversleep be apparently an uncontrollable irregularity that be not eligible for delay compensation |
| 8959 |
negative |
jetblue sit on the plane in jfk wait to take off doors be open cater be stock up we be delay but they could not be nicer |
| 8960 |
neutral |
jetblue really care |
| 8961 |
positive |
jetblue no worry delay be minor and deal with nicely it be captain of flight by the way |
| 8962 |
positive |
jetblue thank her flight leave at but she be arrive to the airport early wed be in vt in sept grateful you fly to btv |
| 8963 |
neutral |
jetblue ceo weigh profit flyers chronicleherald registration http tcolneghdgn |
| 8964 |
negative |
jetblue be really get on my nerve nothappy |
| 8965 |
neutral |
jetblue s new ceo seek the right balance to please passengers and wall greenfield daily reporter http tcolmopxkxch |
| 8966 |
negative |
usairways be there a better time to call my flight be on friday and i need to change it worry i may be on hold until then |
| 8967 |
negative |
usairways and when will one of these agents be available to speak |
| 8968 |
neutral |
usairways be a dm possible if you be not follow me |
| 8969 |
neutral |
usairways fortunately you have staff like lynn s and deedee who actually understand customer service and simply be nice |
| 8970 |
negative |
usairways just hang up on me again another waste of an hour of my time how be i suppose to book a one way award flight badwebsite |
| 8971 |
neutral |
usairways never receive such horrible service or treat so poorly as richard p today no excuse for attitude rip up our ticket |
| 8972 |
negative |
usairways you be kill me from the inside |
| 8973 |
negative |
usairways be not the new americanair be more like the new spiritairlines love aa not impress with the subpar plan and gate agents |
| 8974 |
positive |
usairways we be move to a delta direct thank you for the accommodations |
| 8975 |
neutral |
usairways agree richard p literally rip up our tixs in our face and make rude inappropriate comment to us and our family awful |
| 8976 |
negative |
usairways flight to phoenix deboards passengers go to salt lake city because they can not resolve a simple bathroom issue fail |
| 8977 |
negative |
usairways always fun to get screw out of an earlier flight that be not full crummyservice whydidntiflysouthwest goodluckamericanair |
| 8978 |
neutral |
usairways shout out to cathy at the vegas airport checkin for hook us up |
| 8979 |
negative |
usairways ok i know doors close minutes before takeoff stop tell me my flight will leave in minutes when we have not board |
| 8980 |
negative |
usairways i finally get through on the phone after a hour wait time |
| 8981 |
negative |
usairways be stick for minutes due to lavatory issue no beverages no snack no customer service flt to pho fail refund |
| 8982 |
neutral |
usairways will you be issue a travel advisory for clt for thursday a significant snow storm be in the way wednesday night |
| 8983 |
negative |
usairways i have be on hold to change a date on a ticket for over hours can someone please assist me unacceptable |
| 8984 |
negative |
usairways thank make it impossibly expensive change a flight leave less than hrs earlier than my reservation lesscustomer |
| 8985 |
positive |
usairways well i do miss it but gate agents have rebooked board pass wait when i land time for lunch a beverage easy cheesy |
| 8986 |
negative |
usairways i can not get anyone on the phone to help with award travelpurchased extra miles and minutes late flightr the miles need be raise |
| 8987 |
negative |
usairways why have not you issue a travel advisory for charlotte wednesday night and thursday inch of snow |
| 8988 |
neutral |
usairways i need help about a ticket dm me |
| 8989 |
negative |
usairways deedee and lynn s have be great here in phx richard p here be a jerk rude to us and our parent for no reason |
| 8990 |
negative |
usairways thank for make me miss my meet in dallas dollars down the toilet |
| 8991 |
negative |
usairways i have two tight connections in charlotte and frankfurt |
| 8992 |
negative |
usairways say only way to get on plane about to leave that would make my connection be a fee instead of earlier i be now late flightr |
| 8993 |
positive |
usairways thank you i will be call you cheapoairchat |
| 8994 |
negative |
usairways ur response be my inconvenience be of no matter you want me sit for xtra nights in the city wout comp donotflyusair |
| 8995 |
neutral |
usairways i forget my password and i do not know if my username be correct and i want to use my miles what i have to do |
| 8996 |
neutral |
usairways question friend flight get cancel flightled how can he book be flight leave chs to philly to germany |
| 8997 |
neutral |
usairways yes confirmation number and all |
| 8998 |
neutral |
usairways do you know that suicide be the second lead because of death among teens |
| 8999 |
positive |
usairways get sort thank |
| 9000 |
negative |
usairways sadly i be currently book on one of your flight tomorrow that i will be change if i can |
| 9001 |
neutral |
usairways that be certainly not the impression she be under |
| 9002 |
negative |
usairways standby so far for two of us with snow storm hit iowa tomorrow we could be stick here for two days |
| 9003 |
positive |
usairways thank you |
| 9004 |
neutral |
usairways if i know i leave something on my last flight as i literally have to run to make my connection how can i retrieve it please |
| 9005 |
negative |
usairways why can not i check in online for a flight tomorrow be |
| 9006 |
negative |
usairways be stand at the gate for min try to go standby bc i will miss my connection no help do not fly us airways |
| 9007 |
negative |
usairways after be assure by the pleasant woman at gate b in albany ny that life s not perfect i would hear enough |
| 9008 |
neutral |
usairways how do i get a receipt for a change fee when i originally book with miles |
| 9009 |
negative |
usairways you do not bother follow up we book with delta delta understand cust srv provide lunch delay upgrade seat |
| 9010 |
neutral |
usairways we even offer to fly in to another airport and they say they could not do that no explanation why they can not |
| 9011 |
neutral |
usairways any travel advisory come for the carolinas bad weather |
| 9012 |
negative |
usairways there be an error w my prefer status i be not able to reach an agent via phone travel friday need resolve contact info |
| 9013 |
negative |
usairways americanair how do a pilot forget log book be wait on plane for mins alsonodrinkcartcomingaround |
| 9014 |
negative |
usairways already do it one person say they could not do anything another say she do not know why the first person we talk say that |
| 9015 |
negative |
usairways ashleykatherton over an hour on hold so far |
| 9016 |
negative |
usairways rt dmoukdarath nice another delay with usair second one this trip leave engine leak what be next usair nothappy |
| 9017 |
negative |
usairways i want to love you minutes on hold help me understand why i switch loyalty program http tcochgyyrvka |
| 9018 |
negative |
usairways minutes now nice customer service you get go on |
| 9019 |
negative |
usairways minutes on hold so far and still have not speak to a human never use you again |
| 9020 |
neutral |
usairways where be your email address its not on this page http tcocwhyfoow |
| 9021 |
negative |
usairways you have no idea how upset and frustrate i be right now i will be sure to follow through with never fly with you again |
| 9022 |
negative |
usairways how can a person go from number one on a standby list to number twelve in three hours should i be super platinum diamond status |
| 9023 |
negative |
usairways forget reservations thank you to the great leadership at your company i have cancel flight my flight once again thank you |
| 9024 |
positive |
usairways great job today from your team with a challenge weather delay on flight out of charlotte travel friendlyteam |
| 9025 |
neutral |
usairways airport snow removal method keep up the good work folks this be where cessna s become s http tcojjtxyxg |
| 9026 |
neutral |
usairways and now you can not even accommodate us by let us fly in to another airport horrible service for your fault |
| 9027 |
negative |
usairways it be this saturday during all the snow in the dc area excite the flight be not cancel flightled but sad he go miss |
| 9028 |
negative |
usairways americanair i love you guy i be go to let you finish but i have be on hold for hour try to book a flight w my voucher |
| 9029 |
negative |
usairways and the helpful employee who change her board zone so that she would have space for her pump be now be discipline fail |
| 9030 |
negative |
usairways need to talk to a person about my bag wait on hold for two hours bag s b deliver last night online say not find |
| 9031 |
neutral |
usairways call waste hrs on hold to change my come divide award weather relate flightd flight you all disconnect me x please help |
| 9032 |
negative |
usairways i do not want your sympathy i want someone to make an effort to find my bag |
| 9033 |
negative |
usairways she speak with someone this be and be tell that breast pump be not medical equipment and that she should have plan better |
| 9034 |
negative |
usairways refer me back to baggage service but i leave the airport i be on seat a |
| 9035 |
positive |
usairways thank you very much |
| 9036 |
neutral |
usairways i leave my personal stuff on us from phlbos about an hour ago go baggage be tell plane leave to call |
| 9037 |
negative |
usairways first impressions be hard to reverse a horrible first experience with you will never fly with you again |
| 9038 |
neutral |
usairways be there a phone number or email address to customer service |
| 9039 |
negative |
usairways not go as plan be an understatement my flight be just change again if it be not for a family emergency i would cancel flight |
| 9040 |
negative |
usairways hours on the plane they at least get us on a direct flight a couple hours late flightr on unite |
| 9041 |
negative |
usairways sadly that do not help me at my meet at work today see as my presentation be in there major strike against me |
| 9042 |
negative |
usairways i do but the more eye i have look for pandu the better chance i have of bring him home |
| 9043 |
negative |
usairways my bag be still lose and i can not get anyone on the phone to assist me and the track update have stop |
| 9044 |
positive |
usairways thank |
| 9045 |
neutral |
usairways so i can make a reservation |
| 9046 |
neutral |
usairways i do not make a reservation yet it be about change name on my dividend miles account |
| 9047 |
negative |
usairways minutes i be not train in that cmon can not you do better than that |
| 9048 |
neutral |
usairways if i qualify for free st check bag be that apply at checkin same for use companion ticket |
| 9049 |
negative |
usairways any direct number to dividend miles account info every time i try them i get actually hang up on |
| 9050 |
negative |
usairways try to use chairman upgrade cert for flt on but be tell not an option with open seat how thank |
| 9051 |
negative |
usairways but i have be try to call them since yesterday and i keep get hang up on can you get me through to them |
| 9052 |
neutral |
usairways what be the charge for oversize not overweight |
| 9053 |
neutral |
usairways to my legal last name so it be not technically a name change i just use the wrong name |
| 9054 |
negative |
usairways an award travel ticket but can not since it be under a different last name i simply need to change it |
| 9055 |
neutral |
usairways hi on my dividend miles account i accidentally list my newly marry name as oppose to my legal name i be try to book |
| 9056 |
negative |
usairways ok thank youi call from spain to us for seat assistance |
| 9057 |
neutral |
usairways can i check bag through to my final destination even though i buy separate ticket from iad to phl and phl to israel |
| 9058 |
negative |
usairways day no coffee work toilet then i read domestic airlines whine re foreign competition coincidence no openskies |
| 9059 |
neutral |
usairways how much be it to check golf club on a flight they might be oversized |
| 9060 |
neutral |
usairways if i be unable to use my depart flight can i still use the return flight |
| 9061 |
neutral |
usairways be it possible to cancel flight my reservation online |
| 9062 |
negative |
usairways i have be on hold to rebook a cancel flight flight for over two hours i know weather have a huge impact but you should anticipate |
| 9063 |
negative |
usairways be on hold for over hours i believe i be overcharge for my flight i need an immediate explanation help |
| 9064 |
neutral |
usairways thank you although we be use our miles from our card and flight book problems companion ticket which can only be book over the phone |
| 9065 |
positive |
usairways i make it thx |
| 9066 |
negative |
usairways still on hold hr mins thank god for chairman status status match delta |
| 9067 |
neutral |
usairways be there a phone line to call into that be not be affect by bad weather try to book a vacation here |
| 9068 |
negative |
usairways have the worst customer service can not even get through to a rep you get to be kid me |
| 9069 |
negative |
usairways beamske but maybe i can be on hold for minutes again that would be just as amaze |
| 9070 |
negative |
usairways beamske how about a real live person talk to the person whose luggage be lose for days and vacation wreck yorkshire |
| 9071 |
negative |
usairways be your clt departures delay hop i can make my connection after a lengthy take off delay and endless taxi here at clt |
| 9072 |
positive |
usairways i be glad beamske retweeted otherwise you would have to ignore the numerous tweet i send you all be fuck amaze |
| 9073 |
negative |
usairways so frustrate because i still have not get them back why my bag be send to ny be a mystery shame on me this time |
| 9074 |
negative |
usairways i will never travel us airways again fly in from la to dc last night and for the nd time on this airline my bag do not arrive |
| 9075 |
positive |
usairways haha no worry you guy be the best for spell my name correctly |
| 9076 |
negative |
usairways like they will call me i v be try since yesterday and no one be answer |
| 9077 |
negative |
usairways your csr in phl suck flt get cx d i get rebooked to the next day on standby for not hopeful |
| 9078 |
negative |
usairways hello be anyone behind your twitter account badcustomerservice |
| 9079 |
negative |
usairways i keep get hang up on please respond so i can book a ticket with you i will not be able to buy one unless i speak to someone |
| 9080 |
negative |
usairways hey yeah last time i get a phone call when flight be cancel flightled from dca to bos |
| 9081 |
negative |
usairways you should be prepare for weather all i want to do be find out if i can take train to phl to catch my connection |
| 9082 |
negative |
usairways when you be decide to wreck a vacation be lose luggage from a cancel flight flight your go to maneuver |
| 9083 |
positive |
usairways see you on board tomorrow |
| 9084 |
negative |
usairways be on hold for minutes call because my flight be delay this type of service in not acceptable |
| 9085 |
negative |
usairways be on hold for hours for something which i could have do in less than minute if it be availableyour site ux be awe full |
| 9086 |
negative |
usairways then drop your fee rt make no sense most eu airlines charge aircanada charge a reasonable |
| 9087 |
negative |
usairways i understand that but i should still be able to view my reservation online |
| 9088 |
negative |
usairways another fiasco at national forever from jet to gate on be flight from rdu |
| 9089 |
negative |
usairways good to know that your phone customer service be still impair due to bad weather that be over a week ago jetblueanyone |
| 9090 |
negative |
usairways ok we be on day try to book a flight for ur system still say due to weathercall back late flightr outofbusiness |
| 9091 |
negative |
usairways thank again for ruiningmy vacation you all be the best for this could not have do it without you |
| 9092 |
negative |
usairways americanair our honeymoon be delay a day because a gas cap be not screw on flight so frustrate |
| 9093 |
negative |
usairways your policy need a serious revision for baby fortunately i have choices and choose southwest from here on out |
| 9094 |
negative |
usairways still ignore my question usairways consistently provide poor customer service |
| 9095 |
negative |
usairways they have all of this at hotels still do not have my work folder or business casual clothe worst http tcojieycatek |
| 9096 |
negative |
usairways oh i get right through to an agent they just keep put me on hold and still do not fix the problem |
| 9097 |
negative |
usairways there be no reflight book problems the event i be fly to attend wait for jetway driver still on tarmac |
| 9098 |
negative |
usairways baggage team record tell me my bag still have not be find and delay baggage link on web conveniently not work worst |
| 9099 |
negative |
usairways be try for weeks no use |
| 9100 |
negative |
usairways should give me free baggage for this mess |
| 9101 |
negative |
usairways gate traffic dca my flight arrive early connect flight leave in minutes several of us stick hold that plane |
| 9102 |
negative |
usairways i really feel like your company need evaluate their policies realize that transfer should be possible for ticket |
| 9103 |
neutral |
usairways i know this be probably a no but be there a way to get a cheaper airfare ticket if the flight be leave in a few hours |
| 9104 |
negative |
usairways seriously do you not see that i have spend days for multiple hours on hold just to have to hang up after the hours |
| 9105 |
positive |
usairways wait on my flight right now thank |
| 9106 |
neutral |
usairways how do i add my tsa pre number to an exist reservation |
| 9107 |
neutral |
usairways can i please have someone call me |
| 9108 |
positive |
usairways we be back at a gate opposite of wheel up i be sure we will get thete eventually so thank |
| 9109 |
negative |
usairways r you aware your wait time to talk to a sales agent be always minutes unacceptable at least employ a call back feature |
| 9110 |
neutral |
usairways americanair flight cancel flightled yesterday and now a delay today have rob my daughter of days with her grandparents thank |
| 9111 |
negative |
usairways connect in charlotte to houston mechanical issue determine while q d to take off and we check our bag |
| 9112 |
negative |
usairways can you dm please in regard to update on lose bag please |
| 9113 |
negative |
usairways need to retrain us lead flight attendant and gate agent at arrival mke horrible attitudes toward help customers |
| 9114 |
negative |
usairways you be bat every flight i have take be delay worst airline ever |
| 9115 |
positive |
usairways know customer service thank you for start our week vacay on an amaze note thank you sarita |
| 9116 |
negative |
usairways why be not you update flight statusdelays |
| 9117 |
negative |
usairways they be also say the clt flight be delay but you be not show it in your system which make it impossible to figure out |
| 9118 |
negative |
usairways nope they just announce we be head back to the gate |
| 9119 |
negative |
usairways pretty sure we do not actually take off at http tcovuxfrunu |
| 9120 |
negative |
usairways well then that be a horrible flaw in your system hours in the past day i have waste i have get a job family this be crazy |
| 9121 |
negative |
usairways and we be just sit feet from an open gate |
| 9122 |
negative |
usairways just waste another hour of my life on hold this be insanity there have to be another way to use my voucher as payment online |
| 9123 |
negative |
usairways what be wrong with the plane flt |
| 9124 |
negative |
usairways unite two break airplanes two days late flightr and i be strand after a funeral and miss out on my last semester of college |
| 9125 |
negative |
usairways americanair day still no luggage chkd http tcombltalrbs statusawaiting asgmnt to driver since yest be |
| 9126 |
negative |
usairways flight clt to phl i be st on listsomeone else get spot rude employee in coach wouldt give id say he be cute red head |
| 9127 |
negative |
usairways ask her why need to take yellow tag off she say because i tell you to expect a personal apology from her unacceptable |
| 9128 |
negative |
usairways since jan have be on flight why the disrespect in clt flt at pm on feb to dca just ask herba question |
| 9129 |
negative |
usairways nah it be for my flight next week inside my chairman day window but you still have not release the last open first seat to me |
| 9130 |
neutral |
usairways flight out of clt this morning it be snow here should i head out to the airport |
| 9131 |
negative |
usairways i have be on hold for min just try to change my reservation |
| 9132 |
neutral |
usairways i be a uk citizen be there a uk number i could try |
| 9133 |
negative |
usairways i just spend hours and get nowhere entire experience epicfail |
| 9134 |
negative |
usairways change my flight with no explanations and still do not have a confirmation so disappoint in the service |
| 9135 |
negative |
usairways nope not yet |
| 9136 |
negative |
usairways i will make sure to never use your incompetent airlines again my luggage have be out for delivery for hours |
| 9137 |
negative |
usairways my flight be cancel flight saturday why be my luggage not at the airport today i be suppose to have it deliver pathetic |
| 9138 |
negative |
usairways thank you for allow me to spend more money on vacation by buy things i already buy |
| 9139 |
negative |
usairways thank so much for ruin my vacation i really could not have do it without you |
| 9140 |
negative |
usairways it be not like i be try to leave earlier just for fun i do not want to get stick in dc if we have bad weather in rdu |
| 9141 |
negative |
usairways some flexibility on your part would be nice this be why i love southwestair they be flexible not try to take all my |
| 9142 |
positive |
usairways excite that i will be fly from syracuse to interview in dallas on friday for the fa position this be a goal dream of mine |
| 9143 |
negative |
usairways thank you for reach out to me hopefully my request will be fix and i can remain a loyal customer |
| 9144 |
negative |
usairways it do not take days to respond to an already open case |
| 9145 |
positive |
usairways great crew for flight phx to yvr tonight friendly efficient awesome job |
| 9146 |
negative |
usairways be people go to answer our call |
| 9147 |
negative |
usairways pilot forget to show up to work and ricky j gate agent give customers attitude usairwaysfail |
| 9148 |
negative |
usairways you make the reservation we will make the excuse usairwaysfail |
| 9149 |
positive |
usairways thank you for your empathy there be more to this story than just the luggage but thank you for reach out |
| 9150 |
negative |
usairways be utterly unreliable they do not schedule a pilot for their us flight out of seattle flight be delay usairwaysfail |
| 9151 |
negative |
usairways yes but again valuable time have be lose |
| 9152 |
negative |
usairways i do not like be lie to no bad weather in dc md va i have be stick in ca all day and should have be home by now you owe me |
| 9153 |
negative |
usairways yes it land at be should not take another hours to go min drive be assure i would have this be |
| 9154 |
negative |
usairways the disappointment be not the bag but that it arrive before me and i be keep hrs without options in iah |
| 9155 |
negative |
usairways can not get back lose time |
| 9156 |
negative |
usairways flt rsw could have extend the courtsey of wait min of us gate close in r face ur fire |
| 9157 |
negative |
usairways thank however i feel like the system have fail me what be the solution |
| 9158 |
negative |
usairways my bag land day late flight at sfo at be how can it be pm and i still do not have it flight |
| 9159 |
positive |
usairways thank very much i get thru on the phone everything be fine just love the website app thank for work on it |
| 9160 |
negative |
usairways thank for nothing buy two tix through you to disney and my friend can not go and now i have to eat the plus for new |
| 9161 |
negative |
usairways hi i be in lga but my luggage be in clt have be tell to come back tomorrow to collect do you guy want to cover my taxi fare |
| 9162 |
negative |
usairways instead of fair treatment i get a nasty letter from a lady in senior management that illness forfeit miles like death |
| 9163 |
negative |
usairways a few years ago i lose over miles bc i be physically unable to fly during the period i submit a doctor s note |
| 9164 |
negative |
usairways i have never be treat this badly |
| 9165 |
negative |
usairways i be glad this airline be go to be swallow by american american always pick up the phone and solve problems |
| 9166 |
negative |
usairways three months and my miles have not be credit no one be go to read the email i send |
| 9167 |
negative |
usairways my email get me a can response that it take days for mileage to get credit it be be three months and my miles |
| 9168 |
neutral |
usairways my tweet get me a response to email dmsc usairwayscom |
| 9169 |
neutral |
usairways the helpcomplaint form on the website can be use only if the matter apply to an actual ticket flight |
| 9170 |
negative |
usairways no one pick up the phone all day no opportunity to leave a voicemail |
| 9171 |
negative |
usairways instead the miles be credit to an account that i do not open my request to merge the account be deny |
| 9172 |
negative |
usairways no i be there hrs early send me an email to share my experience you do not want this blast here |
| 9173 |
negative |
usairways i open the credit card and earn miles and you will not credit the miles to my account to restore the forfeit miles |
| 9174 |
negative |
usairways you take the miles out of my account and tell me that i could restore by pay or open a credit card |
| 9175 |
negative |
usairways i have miles in my account and be inform i would forfeit them bc of months of inactivity i |
| 9176 |
negative |
usairways it be all automate and no one care to understand the problem i be have |
| 9177 |
negative |
usairways screw me up big st flight hr late flight make it to nd flight csm daryl would not let me on the plane because we be |
| 9178 |
negative |
usairways houston hub aa t employee the bag be not here it make it to pa before me oops not your problem http tcouldhwfkfo |
| 9179 |
negative |
usairways charge my card time for one airline ticket now card be on security hold |
| 9180 |
negative |
usairways not yet but we will see shortly |
| 9181 |
negative |
usairways i have fly us airways at least five time every single time have be like this action speak louder than word |
| 9182 |
negative |
usairways flight from bhm delay hrs connect flgt leave us in clt at a motel |
| 9183 |
negative |
usairways membership have no privilege anymore my son be in the army short window to see him no help |
| 9184 |
negative |
usairways honestly how be it quickly as possible i have be on hold sine pm everyone that answer have to send me to someone else |
| 9185 |
negative |
usairways do it process initiate saturday morning can not get info with website issue inadequate phone coverage how get update |
| 9186 |
negative |
usairways yay for glitchy track system my bag make it to my destination and not laguardia like the app say |
| 9187 |
negative |
usairways really not one of them can book dividend miles travel literally on hold now since pm it be pm noexcuses |
| 9188 |
negative |
usairways yeah i know that but that do not get me my money back do it everytime i fly with you something bad happen |
| 9189 |
positive |
by the grace of god i make it usairways rwg we do not have those power in here we hope you can make that flight |
| 9190 |
negative |
usairways everyone be sorry do not have what i need for meet tomorrow charac be not nearly enough to highlight your shortcomings |
| 9191 |
negative |
usairways be the worst i have to pay just to not take my first flight in a round trip otherwise they will cancel flight my whole flight |
| 9192 |
negative |
usairways if it be so important why do i wait on hold and then get hang up on by your computer disappoint |
| 9193 |
neutral |
usairways thank you i wiil write after call travel agency |
| 9194 |
negative |
usairways terrible service |
| 9195 |
negative |
usairways disgust with your poor customer service you wrongfully remove miles from my dividend miles and no live person |
| 9196 |
negative |
usairways please hold flight us in phoenix i be a weary traveler stick on another flight because the tarmac be have issue |
| 9197 |
negative |
usairways no live person to speak with all day at dividend miles after they wrongfully take over miles out of my account |
| 9198 |
negative |
usairways my frustrations be the result of multiple experience late flightly currently lose luggage i want to talk to a real person |
| 9199 |
negative |
usairways cust svc mean nothing so disappoint try since a to speak to a human i get bad weather not bad service socialtantrum |
| 9200 |
negative |
usairways yes but i have to pay more for another flight to get me out tomorrow since there be not anymore for tonight not fun |
| 9201 |
negative |
usairways well that be a problem consider i need to book a flight tonight for this weekend be there anything you can do |
| 9202 |
neutral |
usairways but i bougth mc caren to jfk with same agency and delta airways delta refund money but usairways do not accept to refund |
| 9203 |
negative |
usairways it be my fault but i buy online and i get twice why i buy twice it fault but i bougth ticket jfk to mccaren and usairways |
| 9204 |
negative |
usairways us clt sfo in first no desert no snack basket incoming be on time what be up |
| 9205 |
neutral |
usairways thank you |
| 9206 |
negative |
usairways be transf hold min more b agent answer and help by time i get to person fare i would see be go have to get supv |
| 9207 |
negative |
usairways you be the actual worst you have zero respect for your passengers i be officially do fly with you |
| 9208 |
negative |
usairways have the worst customer service line i have call them time today and not once be i able to talk to a real human be |
| 9209 |
negative |
usairways that be not the issue someone finally help on the phone now there be a website error that will not let me process my request smh |
| 9210 |
negative |
usairways you say to call travel agency and they say we can not refund because usairways do not accept this |
| 9211 |
negative |
usairways i f ing hate you |
| 9212 |
negative |
usairways travel agency say that if usairways accept we will refund money i do not understand why do not you refund |
| 9213 |
negative |
usairways yes have already spend k on the card pay the annual fee but the k miles have not show up want to fly aus atl |
| 9214 |
negative |
usairways no i use to skyscanner and travel agency and i call you you say you should call travel agency but |
| 9215 |
negative |
usairways finally speak with someone i have to email the refund dept i love you guy but hours in line to be tell no dice suck |
| 9216 |
neutral |
usairways yes with delta |
| 9217 |
negative |
usairways well i think they have hours ago but just find out that no i do not have a seat |
| 9218 |
negative |
usairways be on flight bosclt on awful experience exit row seat be so narrow that i could not move my legs unacceptable |
| 9219 |
negative |
usairways yes but we be answer and put back on hold while they be to check on our request mins late flightr nothing |
| 9220 |
negative |
usairways not good on hold for over an hour http tcowsgyckciio |
| 9221 |
neutral |
usairways expedia reserve a ticket for me and more for a usaw flight but only issue they be not responsivethoughts |
| 9222 |
positive |
usairways no worry your flight attendant take care of it |
| 9223 |
neutral |
usairways thank for get back to me i call that number earlier but no option to leave vm and just ring with busy tone |
| 9224 |
negative |
usairways i have be on hold for over an hour not do so well in the customer service department weak |
| 9225 |
negative |
usairways minutes on hold for a reservation |
| 9226 |
negative |
usairways joyadventuremom there be breastfeed momma s watch this story all over the country better work on a faster response |
| 9227 |
negative |
usairways dividendrewards urgently need to speak with a cs rep my k miles have not show i have fulfil all reqs flight book problems flight today |
| 9228 |
negative |
usairways i have be on hold for over an hour only bc my cc miles be not show up what a mediocre combo of cc airline switchingboth |
| 9229 |
negative |
usairways i be a premium dividendmiles cardholder unacceptable you to hangup my customerservice call twice after put me on hold |
| 9230 |
negative |
usairways i bougth ticket same fligths twice and you do not refund money it be big problem other company refund money why do not you pay back |
| 9231 |
negative |
usairways americanair now this be beyond ridiculous some steer problem delay us again neveragain it be no wonder you have to sell |
| 9232 |
negative |
usairways hi i be try to speak with someone to book travel for a minor the phone keep disconnect please advise website will not allow |
| 9233 |
negative |
usairways do a pre schooler develop your app the thing crash every single time |
| 9234 |
negative |
usairways and flyknoxville bad weather should not be an excuse for not follow establish luggage procedures noclothesnoinfo |
| 9235 |
negative |
usairways on hold for go on minutes after spend hours delay in denver because of a break plane thank guy |
| 9236 |
negative |
usairways failingyourcustomer one by one |
| 9237 |
negative |
usairways philacarservice look like a long trip from cancun to philly hours late flight seriously |
| 9238 |
negative |
usairways yet another delaymissed connection and your customer service have an attitude with me wow |
| 9239 |
negative |
usairways of unusable fund will not book with you again usairwaysfailscustomers |
| 9240 |
positive |
usairways americanair can you bring guinea pig in small pet carrier onboard your flight |
| 9241 |
negative |
usairways noservice good luck try to reach a human twice sit on hold for over mins neveragain |
| 9242 |
negative |
usairways every single time i fly you guy i be delay at least minutes every time on flight out of clt to nola |
| 9243 |
negative |
usairways be it ok for a flight attendant to talk nasty about passengers while they go get drink by the restroom i be shock listen |
| 9244 |
positive |
usairways good work by flight crew chairman s recognition even in coach too many missedupgrades late flightly what be up with this |
| 9245 |
negative |
usairways change our flight time in trip bump to delta now have great experience never fly us air again never |
| 9246 |
negative |
usairways i can not wait to never fly with you again always delay always lose my bag rudest people on the planet southwest be the best |
| 9247 |
neutral |
usairways i send email to customerrelations aacom will this work |
| 9248 |
negative |
usairways sit on the ramp for min and miss my connection no one seem to concern at usairways |
| 9249 |
negative |
usairways it be very difficult to work with baggage claim when they do not answer the phone |
| 9250 |
negative |
usairways i lose an id on your plane and have trouble find a contact for your lose and find in cleveland hopkins airport please help |
| 9251 |
negative |
usairways i have better intel than she do she say plane be due in at flightaware and your own app say |
| 9252 |
negative |
usairways not likely flightaware say plane be still in durango and have not depart |
| 9253 |
negative |
too little too late flight you suck rt usairways mitchsunderland oh no mitchell our agents be happy to offer you available options |
| 9254 |
neutral |
usairways hii have a travel question could you please follow me so i can dm you |
| 9255 |
negative |
usairways should but do not |
| 9256 |
neutral |
usairways just now but no general announcement |
| 9257 |
neutral |
usairways what be go on with us airways flight why divert to charlotte |
| 9258 |
neutral |
usairways i would suggest proper information dissemination to all staff on a more timely relevant schedule to prevent this in the future |
| 9259 |
negative |
usairways i have be patient especially the first time i will never fly with you again |
| 9260 |
negative |
usairways seriously every flight i have have the past days have be delay every single one terrible |
| 9261 |
negative |
usairways i just want to be hear and to discuss the many issue on my trip |
| 9262 |
negative |
usairways what be up with flight no gate agent or plane at phx b nice customer service |
| 9263 |
negative |
usairways very embarrass |
| 9264 |
negative |
usairways i be still disappoint that it be apparently ok for a flight attendant who be not up on current policy to argue with a traveler |
| 9265 |
negative |
usairways yes i know the industry procedure on baggage thank for help what about the impossible connection that start this |
| 9266 |
negative |
usairways i agree but per the captain this issue happen before board we all sit in the plane for almost hrs |
| 9267 |
negative |
usairways and despite tailwind will still be late flight |
| 9268 |
negative |
usairways character be not enough to convey the issue be direct to emailmailto customerrelations usairwayscom unmonitored bad |
| 9269 |
positive |
usairways thank send you dm re baggage issue |
| 9270 |
negative |
usairways i have and you have not be able to locate them its insane i trust you and pay you to look after my things and you lose them |
| 9271 |
negative |
usairways and yet the flight attendant argue with me over exec plat benefit |
| 9272 |
negative |
usairways please stop ask me each week to place my bag in the size check itfits http tcoaurnpwd |
| 9273 |
negative |
usairways have me on my toe whether i be go to make my flight back to boston tonight |
| 9274 |
negative |
usairways americanair need to check candy w work flight iah to phx on usairways she be the reason i always choose delta rude |
| 9275 |
neutral |
usairways americanair explain how come i can get a free upgrade on us as an exe plat but not exit row seat wout pay confuse |
| 9276 |
negative |
usairways yes grind crew finally show up so plane could depart very late flight |
| 9277 |
negative |
usairways be delay due to tail wind and need to jump on to sea leave the same time this arrive be there a chance to hold |
| 9278 |
neutral |
usairways i have submit my request i would appreciate a call by be eastern thank you |
| 9279 |
neutral |
usairways i need to email customer service for help and a question can you please provide the email address |
| 9280 |
neutral |
usairways vincesviews there be significant number of folks on connect to a few minutes hold would make many happy |
| 9281 |
neutral |
usairways can you help me out |
| 9282 |
negative |
usairways be anything be do to make flight attendants aware of aa member benefit embarrass be argue with just happen |
| 9283 |
neutral |
usairways i have a question i need to talk to someone by email can you give me your email address thank |
| 9284 |
negative |
usairways gregm well there be certainly nothing happen in front of the scenes noaccountability disappoint |
| 9285 |
negative |
usairways hours on tarmac in charleston and still can not get a response after a week unacceptable |
| 9286 |
positive |
usairways customer service at its best rachel s take great care of us at the phx airport http tcohgveqhghy |
| 9287 |
neutral |
usairways americanair plan in grandcayman http tcogxqbtckbr |
| 9288 |
negative |
usairways i will never fly us airways again |
| 9289 |
negative |
usairways strike again late flight crew for the trip and maintenance worth the extra trip for less hassle and fewer delay |
| 9290 |
neutral |
usairways can you follow so i can dm you |
| 9291 |
negative |
usairways so i get bump to the pm to birmingham which be now delay because the pilot schedule do not have enough hours together fail |
| 9292 |
negative |
usairways yes thank but take forever |
| 9293 |
negative |
usairways as far as be delay go look like tailwinds be go to make up for it good news |
| 9294 |
negative |
usairways horrible travel day w your airlines my flight to birmingham be cancel flightled w no notification so i could not get on the |
| 9295 |
negative |
usairways i ask if that be sop and they say it be now but yet the other flight nothing be this a policy or not |
| 9296 |
neutral |
usairways while i be ask of my non upgrade flight attendants come greet me thank me for my business bc i be exec plat |
| 9297 |
negative |
usairways hrs of travel and this just welcome you back home to the us hr layover and i get to watch it go to wrong destination |
| 9298 |
negative |
usairways it be really embarrass when ask for complimentary drinksnack detail here https tcozaxbh be argue with |
| 9299 |
negative |
usairways i be so disappoint with the service i receive with you on my travel to nc these past few days you lose my baggage twice |
| 9300 |
neutral |
usairways but question if the downgrade include lose first class do you get money back http tcolftqdsy |
| 9301 |
negative |
usairways have you just give up |
| 9302 |
negative |
usairways and then you say i could move my thursday flight for free if i call a number and then you hang up on me |
| 9303 |
negative |
usairways be you not even go to acknowledge that you bump me from a flight not because of weather i be in arizona |
| 9304 |
negative |
usairways your moveup policy really suck unite have a hour policy for this with status i be want to move up from be to be |
| 9305 |
positive |
great management of usairways twitter account thank you |
| 9306 |
negative |
usairways why be it impossible to change buy prefer seat via your app |
| 9307 |
neutral |
usairways i be good i just do not understand the terminology but the merger bring new verbiage |
| 9308 |
neutral |
usairways can you priv chat to help chairman reroute |
| 9309 |
neutral |
usairways new market song https tcoflfulcbq let us know what you think http tcowbhbljjks |
| 9310 |
negative |
usairways why be your customer service department so intent on ignore my email and query badservice usairways |
| 9311 |
neutral |
usairways can you help chairman i be on flight phx connect sjc will miss connection can you reroute please |
| 9312 |
negative |
usairways your airway be a joke i have never deal with worse service |
| 9313 |
negative |
usairways great i just call your fuck phone number and she hang up on me |
| 9314 |
positive |
usairways it have be find thank you |
| 9315 |
negative |
usairways hhagerty that be a lie |
| 9316 |
neutral |
usairways also can you explain why when i check in on the us airways site pick standby for st i be not put on the list |
| 9317 |
negative |
usairways your customer service have a record that say we be to busy to assist and hang up great touch poorservice gma cbsnews |
| 9318 |
negative |
usairways your lack of customer service have shin i need you to step up and get my lose baggage to delta so they can return it to me |
| 9319 |
negative |
usairways do you operate any flight without maintenance issue flight inout of dca cancel flight this be get old update fleet pls |
| 9320 |
negative |
usairways and you take away my st class seat love be a chairman prefer and assign row seat b middle seat |
| 9321 |
negative |
usairways patience be what my connect flight will need why do you guy do this to me every time i travel every single time |
| 9322 |
negative |
usairways plan change be that what you call not bein able park on time plan w a hr layover n b able make ur connection seriously |
| 9323 |
negative |
usairways i have a receipt but no conf for a thur flight when i call for help i be literally hang up on bc of wait time help |
| 9324 |
neutral |
usairways be it your practice to give st class seat to us air employees before give them to chairman customers sit in coach |
| 9325 |
positive |
usairways thank you for resolve the issue on direct flight to sfo from unite |
| 9326 |
negative |
usairways would help if you fly bigger plan into tlh all my team mat make it to the train but me |
| 9327 |
positive |
usairways ok thank |
| 9328 |
negative |
usairways no i be try to get on a plane from phx to rno and the gate be say the flight be downgrade |
| 9329 |
negative |
usairways she be put on hold on that number for a loooooong time too no help lostandforgotten |
| 9330 |
negative |
usairways i have never have a more unpleasant travel experience in my life now i might not get on my flight till tomorrow this be insane |
| 9331 |
neutral |
usairways direct flight to sfo leave from same airport with virginamerica and unite can you please put me on one of those |
| 9332 |
negative |
usairways awesome doors close in minutes flight leave in minutes and the plane just get here wth |
| 9333 |
positive |
usairways i will check it out when i get to the airport thank |
| 9334 |
negative |
usairways ticket counter people here be not help and just want to charge more money even after this horrible day |
| 9335 |
negative |
usairways ha flight to ctl delay go to miss connection can you please transfer me to another airline as soon as possible http tcoxdlbibclp |
| 9336 |
positive |
usairways thank for the reply on a good note the pilot nail the land seriously kudos |
| 9337 |
negative |
usairways on flight to ctl to catch pm flight to sfo but empty seat on flight which be not offer awful service continue |
| 9338 |
negative |
usairways i have to fly back to charlotte out of a different airport you guy be not very flexible like other airlines |
| 9339 |
negative |
usairways i check in standby for st class only to find i be not on the list this merger be a pain |
| 9340 |
positive |
usairways great flight with no delay thank you |
| 9341 |
negative |
usairways be on hold for minutes be there a better time to call this be get ridiculous |
| 9342 |
negative |
usairways your exchangecredit policies be worthless and shadier than the white house dissatisfy to the nines right now |
| 9343 |
negative |
usairways honest question how be a way ticket from charlotte your hub to lax nd biggest city in usa almost |
| 9344 |
neutral |
usairways how do one downgrade a flight |
| 9345 |
neutral |
usairways i be shut my data off for the flight i want some response by the time i land you have hours |
| 9346 |
negative |
usairways only happen because you could not get us home the next day flydelta flysouthwest flyjetblue theyareallbetter stillnobags |
| 9347 |
negative |
usairways i will never fly usairways again |
| 9348 |
negative |
usairways the exhaustion of travel n runnin thru the airport and tryin rent a car n not killin myself my family or anybody on the road |
| 9349 |
negative |
usairways offer to give up my bag which you usually have to force passengers to do i be in a state of shock |
| 9350 |
negative |
usairways power trip i felt completely threaten and unsafe and i be so angry derrick bussey dca would like to reiterate that i be |
| 9351 |
negative |
usairways thank you for put me on a flight that will be leave late flightr than the original flight i be book on |
| 9352 |
neutral |
usairways and i would have be will to give him the benefit of the doubt and say we misunderstand each other until he go on a |
| 9353 |
positive |
usairways look out for fly rock this time it be a bird it be a plane nah never mind it be just a rock |
| 9354 |
neutral |
usairways do not take into account the it cost rent a car drive home |
| 9355 |
negative |
usairways even if i be the single most unreasonable human be on planet earth there be no excuse for his treatment of me |
| 9356 |
negative |
usairways you be suppose to be in the business of belong customers not humiliate them |
| 9357 |
negative |
usairways this be no way to treat women i want someone to contact me and explain how they will make this acceptable |
| 9358 |
negative |
usairways citizen i fly your airline constantly and be so offend derrick bussey now i be cry on this airplane because i be so upset |
| 9359 |
negative |
usairways unite really know how to leave someone strand after a funeral prop to you guy really make this the perfect monday |
| 9360 |
negative |
usairways we have a friend there tell the gate attendant and the stewardess what be go on notourfaultyoudontuseyourgatesright |
| 9361 |
neutral |
usairways be i allow to carry on a suit bag and carry on bag my suit bag will hang like a jacket would it be soft side |
| 9362 |
positive |
usairways owe tammy from the winstonsalem call center for keep me as a customer |
| 9363 |
negative |
usairways the jetway because he felt i be disrespectful i have never be treat this way particularly when i be try to be a good c |
| 9364 |
negative |
usairways with such disrespect i can not even begin to explain he have an issue with women and he literally yell at me and pull me off |
| 9365 |
negative |
usairways what happen if it be not locate |
| 9366 |
negative |
usairways i want to speak with someone immediately i be shake with rage i offer to hate check my bag and derrick bussey treat me |
| 9367 |
neutral |
usairways so it be a bag fee for a golf bag on a domestic flight |
| 9368 |
negative |
usairways be okay for you cancel flight change a flight when good you but you can not logistically figure out what do when a plane come in on time |
| 9369 |
negative |
usairways thank but when i ask for a change with no cost for you the only desition be nade by computer now be late flight |
| 9370 |
neutral |
usairways hi guy do you have a general enquire email address please thank david |
| 9371 |
negative |
usairways if you actually care about what you do it would be one thing sound like you do not like be tell how lousy your service be |
| 9372 |
negative |
usairways you idiots keep an on time plane on the tarmac for over an hour force us to not be there minutes before |
| 9373 |
negative |
usairways cust svc just let it slip that previous cust svc lie to me about supervisors corporate ph to change a tix no thx |
| 9374 |
neutral |
usairways follow you now |
| 9375 |
neutral |
usairways sorry i do not realize i be not follow you |
| 9376 |
negative |
usairways please fix your reservations phone system the weatherbackup could not possibly be bad for days goodgriefpeople |
| 9377 |
positive |
usairways i make it thank for the help |
| 9378 |
positive |
usairways huge prop to parizad at checkin in sacramento for her help on friday to get of us home when other airlines be delay |
| 9379 |
neutral |
usairways be there an additional charge for a golf bag with club shoe and golf ball if that be the only piece of luggage you check |
| 9380 |
negative |
usairways i have a flight voucherconfirmation code but there be no where for me to enter it on your checkout page while flight book problems pls help |
| 9381 |
negative |
usairways rock hit the plane in a delay now never an easy day with us airways ya never fail to let me down |
| 9382 |
negative |
usairways just an fyi i will be write register letter your ceo and those down the line the shameful treatment and reactions we get |
| 9383 |
negative |
usairways you guy cancel flightled two of my flight yesterday and i check the bag to huntsville and it go miss in philly |
| 9384 |
neutral |
usairways if i apply for ur credit card do you automatically get the companion certificate or do i have to wait for it |
| 9385 |
negative |
usairways customer service failure aside one would think you guy would care about inaccurate manifest i be sure tsa would |
| 9386 |
negative |
usairways i find it funny that phlairport respond but you do not your customer service be the worst wedontcarebecauseyoupaidalready |
| 9387 |
negative |
usairways i get some bs from a guy at the door say door close minutes before it back out yet i know for a fact it be people short |
| 9388 |
negative |
usairways our flight be rebooked with you and we want to change our seat or upgrade to st class can you help phone be down |
| 9389 |
negative |
usairways i need to speak with a customer service agent today between pm i have an unfortunate incident of discrimination today |
| 9390 |
negative |
usairways cltdouglas slowest baggage claim ever |
| 9391 |
negative |
usairways do not blame it on weather rep at counter cost me entire day not weather print board pass too late flight takeresponsibility |
| 9392 |
negative |
usairways too late flight |
| 9393 |
negative |
usairways delay due to refuel be out of your control if that be true i never want to fly us airways again |
| 9394 |
positive |
usairways americanair shout out to diane at eyw for help get us home today instead of tomorrow even if a little late flight |
| 9395 |
positive |
usairways make it just huge relief thank for your help |
| 9396 |
negative |
usairways how about now get us the rest of our bag please we only receive of can you help with that |
| 9397 |
negative |
usairways i be try to get my dads wheelchair and no one be answer at dulleswe have try to call back onmultiple time |
| 9398 |
neutral |
usairways it be we board and we be wait now to take off hopefully |
| 9399 |
positive |
usairways thank i hope so maybe you can put in a good word for me |
| 9400 |
negative |
usairways us feb arrive hrs late flight check car seat miss no replacement available have yet to arrive more than hours late flightr |
| 9401 |
negative |
usairways you guy lose my luggage |
| 9402 |
negative |
usairways us feb kim y say leave on minutes once paperwork be do wheel up hours late flightr |
| 9403 |
negative |
usairways us feb hour on plane when us airways representative kim y enter deteriorate picture unhelpful with no assurances |
| 9404 |
negative |
usairways marvinatorsb thnk you for response all flight be full could not get out until tmrw have to cancel flight and go wother airline |
| 9405 |
negative |
usairways us feb grind power short again for the third time weary german passenger deplane make me jealous auf wiedersehen |
| 9406 |
neutral |
usairways us refuel we have sit for so long pilot announce where the truck be look over there to the leave actual announcement |
| 9407 |
negative |
usairways thank but the bag be only of what go wrong hours from dca to san when there be no weather issue be not acceptable |
| 9408 |
neutral |
usairways americanair try to chg ticket for staff member leave org before she can flywe be a nonprofitcan not you make an exception |
| 9409 |
negative |
usairways how can i speak to a human need find bag delay website and be tell me different things get hang up on x |
| 9410 |
negative |
usairways us one water run of the planet s smallest water bottle applaud you look out for the environment |
| 9411 |
negative |
usairways us nope not get off hours in the plane pilot announcements one water run of the planet s smallest water bottle |
| 9412 |
neutral |
usairways us wait now a gate open back we go good maybe we can get off |
| 9413 |
negative |
usairways us uh oh no gate now truck will come to us |
| 9414 |
negative |
usairways us return to gate to get mel sticker oh look we hear from pilot no clue what an mel sticker be anyone |
| 9415 |
negative |
usairways i spend an hour on the phone with them and get no where at all |
| 9416 |
negative |
usairways us then lose grind power three different time not only ground endlessly now without air light entertainment |
| 9417 |
negative |
usairways us pilot start the flight by announce arrival into gatwick not heathrow moments of concern for all aboard |
| 9418 |
negative |
usairways us state their issue as no one around to close say door more strange now we be not hear from pilot for long periods |
| 9419 |
negative |
usairways seat d on flight last night be the worst seat i have ever be in no leg room dividendsmember http tconuhplnxriq |
| 9420 |
negative |
usairways one of your workers be very rude with us we can tell you in dm cuz it will not be any good publicity |
| 9421 |
negative |
usairways us state their issue as plane not move as cargo door open on plane umm ok a little strange |
| 9422 |
negative |
usairways my flight be delay so i miss my connect flight stick in philadelphia over night and no hotel voucher thank for nothing |
| 9423 |
neutral |
usairways us state their issue as keep plane on grind to allow connect passengers from other flight to board fine understand |
| 9424 |
negative |
usairways can i speak to a human with some compassion i write an email to discuss my experience and receive a generic sorry email back |
| 9425 |
negative |
usairways take a look at all f seat fill so someone upgrade their friend instead of follow rule |
| 9426 |
negative |
usairways back in line at terminal because phone guy could not help one person in front of me min wait again http tcohqhdadfvk |
| 9427 |
negative |
usairways so you understand why i be resort to twitter no help available at gate while this occur or by phone afterward |
| 9428 |
negative |
usairways go to miss my connection due to another tarmac delay on us then need a flight home today please |
| 9429 |
negative |
usairways i be expect reimbursement for the unprofessional decisions with us on february check your very full complaint box |
| 9430 |
negative |
usairways what be the deal with flight from dca to phl we board on time leave the gate a few mins late flight and be now sit on tarmac |
| 9431 |
negative |
usairways strand a student try to get to birmingham in clt overnight wof any help you can do better than that avduffy |
| 9432 |
negative |
usairways really need help as soon as possible so please make it quick thx |
| 9433 |
negative |
usairways well that be not go to help ivebeen on hold over hrs my client want his ff nbr in the record he be elite waa |
| 9434 |
negative |
usairways hi you lose my father s wheelchair every time we call we just get voicemail my dad need it to go home please dm me |
| 9435 |
negative |
usairways segment delay gnv ctl ctl jan jan ctl ctl gnv my year off from fly with you guy be the way to go |
| 9436 |
negative |
usairways be charge me to not take my flight lol that be the last time i fly with them |
| 9437 |
negative |
usairways yes it say bag be be deliver the local number say not open ask main for cust service get hang up on |
| 9438 |
negative |
usairways row flight today if you be look for specifics i can run to home depot for the wd you if you need |
| 9439 |
negative |
usairways seriously buy some wd for a operate flight from geg to phoenix every seat squeak w every shift still on grind |
| 9440 |
negative |
usairways i would happily wait in the terminal near food restrooms and non irritate passengers |
| 9441 |
negative |
usairways why let passengers on board when there be an issue over an hour the pilot do not know when we will leave |
| 9442 |
negative |
usairways anyone there to help still on hold |
| 9443 |
negative |
usairways oh yay now gate agents decide not to deal with upgrade list and just bump up whoever be closest |
| 9444 |
negative |
usairways site show ontime but flightaware site show delay try to decide if i get out in this ice to catch flt to phx |
| 9445 |
negative |
usairways be the absolute worst airline women be inconvenience due to maintenance issue stick all over no care give |
| 9446 |
negative |
usairways flight customer relations be extremely disappoint face too many problems to type apology towards a flight a joke |
| 9447 |
negative |
usairways sit here in phl with all of your rude customer service agents |
| 9448 |
negative |
usairways americanair can flight get the paperwork inputted we should have take off an hour sittingontheplane hungry |
| 9449 |
negative |
usairways now on hold with customer care wonder if someone will pick up the phone before pm |
| 9450 |
negative |
usairways when will flt get a gate at den over minutes wait with no information |
| 9451 |
negative |
usairways lot of fun to be remove from top of a list and manually readded to the bottom thank to club agents thank a lot asha at dca |
| 9452 |
negative |
usairways your delay flight out of wilmington make me miss my flight out of charlotte figure out how to take off and arrive on time |
| 9453 |
positive |
usairways wow unbelievable how you treat your customers at puerto rico airport |
| 9454 |
negative |
usairways usually sorry do not involve move people to middle seat and remove them from upgrade list guess that be a club perk |
| 9455 |
negative |
usairways do not worry use own initiative and arrive much earlier than you plan for me |
| 9456 |
negative |
usairways nice try at the gate make traveler after traveler put bag in the size guide because you oversold sorry minefits |
| 9457 |
negative |
usairways horrible service wrong plane arrive many confirm passengers could not get on flight we pay for due to lack of seat flight |
| 9458 |
neutral |
usairways try to book award travel leave on redeye sunday night after midnight should i book the date in sunday or monday |
| 9459 |
negative |
usairways book flight mnth ago seat confirm small plane arrive and be not allow to board bcs no seat horrible service |
| 9460 |
negative |
usairways very frustrate check bag in logan be not give a luggage ticket now luggage be lose no ownership from usairways |
| 9461 |
positive |
usairways they be breathe very heavily but be super helpful thank you |
| 9462 |
negative |
usairways aye and nothing to do with an automate system which do not work properly anyway get through to somebody |
| 9463 |
positive |
usairways okay great thank you |
| 9464 |
negative |
usairways now my rebooked connection be delay |
| 9465 |
negative |
usairways i be in meet in california and have no luggage |
| 9466 |
negative |
usairways and the number your agent give me to call say you be not open and the main number go to a computer say it be deliver |
| 9467 |
negative |
usairways any way to get your call center to answer for a oneworld award whenever try system say too busy and disconnect or endless hold |
| 9468 |
negative |
usairways why do you put my luggage on the plane after mine then not deliver it to me like you say now show the claim as close online |
| 9469 |
negative |
usairways take my money at once but then require to days to process a refund why do your auto attendant hang up usairwaysfail |
| 9470 |
negative |
usairways how long for a reply |
| 9471 |
neutral |
usairways bag policy say stroller or car seat we need to bring car seat and stroller should i just call for detail |
| 9472 |
positive |
usairways it be customer service like i have never see before kudos to your organization |
| 9473 |
negative |
usairways who intentionally buy a flight with a hour layover and what kind of airline would charge to fix it wow usairways |
| 9474 |
negative |
usairways how do i get a hold of customer service i have call multiple time have be on hold for mins only to have to hang up |
| 9475 |
negative |
usairways be there a or a time bracket i can call to fix this problem i have be attempt to fix this contact information issue for days |
| 9476 |
negative |
usairways i call the number and they say no one be available to take my call guy this be insane |
| 9477 |
negative |
usairways can not book a flight online or over the phone your customer service be usually great anything you can do to help |
| 9478 |
negative |
usairways americanair be the worst experience i have ever have fly rude delay cancel flightlations lack of update and waste our time |
| 9479 |
neutral |
usairways contact via fb message twitter dm or text |
| 9480 |
negative |
usairways call x it say high call volumes call back at a minute for international call be there any way someone can contact me |
| 9481 |
negative |
usairways jhughes grrrrrrrr could not book a flight via call either |
| 9482 |
negative |
usairways delay connection miss now extend layover how about a lounge pass for phl |
| 9483 |
negative |
usairways another twist in the plot take off from miami then have to return due to a unsecured cargo door most stressful vacation ever |
| 9484 |
negative |
usairways she will be reach out to you hardworking mom just try to do her best |
| 9485 |
neutral |
usairways great operation you guy be run more mechanical issue and now tap piece of plane together lol http tcoivwfbtue |
| 9486 |
neutral |
usairways thank any idea when it will be resolve i would like to purchase my ticket |
| 9487 |
neutral |
usairways hi can you attach my aa ff lxa to reservation ekvm thansk |
| 9488 |
negative |
usairways when i check online it state status close what do this mean as i have yet be able to reach a live person |
| 9489 |
negative |
usairways your system be affect by the weather |
| 9490 |
positive |
usairways we call and be able to get reschedule thank you for the quick responses today |
| 9491 |
negative |
usairways how do you get your aa frequent flyer number to appear in a usair reservation frustrate |
| 9492 |
negative |
usairways i be unable to check in for flight bosdca and have not hear if flight be cancel flightedrescheduled any update |
| 9493 |
negative |
usairways americanair do not forget without your customers you would be out of business epicfail usairwaysfail |
| 9494 |
neutral |
usairways hi guy be flight and still on time the site and app be both down and i can not check thank |
| 9495 |
negative |
usairways americanair hey since you f ed my wknd can i have day pass to admirals club or meal coupon or free coke blank stare |
| 9496 |
negative |
usairways you make the reservation we will make the excuse usairwaysfail |
| 9497 |
negative |
usairways i list my baggage claim number have them call me my number be on the ticket i have to use lady speed stick this morning |
| 9498 |
negative |
usairways another dead end they only handle aa l f they give me the same fail i already have vm full lose |
| 9499 |
negative |
usairways houston gate customer service need to treat people with respect there be hardly people wait chillpill usairwaysfail |
| 9500 |
positive |
usairways over the phone i call the number and she pick up almost immediately |
| 9501 |
neutral |
usairways hutchinsjim yes i make the flight and get my workout in too |
| 9502 |
positive |
usairways dfw to psp thank you |
| 9503 |
positive |
usairways thank |
| 9504 |
negative |
usairways what be go on with your website mobile app help |
| 9505 |
negative |
usairways we have submit the customer relations form and await your response |
| 9506 |
negative |
usairways that be the height of rudeness and without question the worst customer service i have ever experience |
| 9507 |
negative |
usairways i need to speak to somebody about a reservation as in talk to a human be yet your computer system put the phone down on |
| 9508 |
neutral |
usairways will you pick up your phone then |
| 9509 |
negative |
usairways premier provider of miss connections usairwaysfail |
| 9510 |
negative |
usairways i be sure the people be work very hard but the systems should assist with ivr prompt offer call back hold wait time |
| 9511 |
negative |
usairways thank for a subpar travel experience and it be not even over yet stepitup |
| 9512 |
positive |
usairways fyi your customer service rep carol be an absolute delight so pleasant to with with and rebooked me in lightning speed thank |
| 9513 |
negative |
usairways be struggle have me on hold for minutes kick me back to the start then say they could not handle the amount of call |
| 9514 |
negative |
usairways no you call me |
| 9515 |
negative |
usairways they tell me to call back late flightr |
| 9516 |
negative |
usairways i will be cancel flight my us airways credit card and choose other airlines after my experience this week |
| 9517 |
neutral |
usairways thank you but it say the website be down |
| 9518 |
negative |
usairways i can not make it to airport roads be to bad in dfw and no one be answer the phone and the website be down how do i reschedule |
| 9519 |
negative |
usairways pilot plead to let board begin for full flight while wait for th flight attendant deny by mission control grrrr |
| 9520 |
negative |
usairways website be not work and i can not talk to any on the phone to check flight status out of dfw roads be awful and can not get there |
| 9521 |
negative |
usairways rebooked for tuesday arrive too late flight for on tuesday to start the class cancel flightled the trip |
| 9522 |
negative |
usairways if my flight be go to be cancel flightled every week i might as well be in business class |
| 9523 |
negative |
usairways dcabos cancel flightled after make us wait over an hour if i fly usair every week can you upgrade my status proactively |
| 9524 |
positive |
usairways dominick l at la guardia airport nyc give the absolute best customer service thanku check in make easy |
| 9525 |
negative |
usairways congrats on treat your customers the worst way possible i know plenty of other ppl who have have horrible experience w you too |
| 9526 |
negative |
usairways go to manchester uk now i be go to miss a wed you go to rebook that too why have you choose to cancel flight my flight |
| 9527 |
negative |
usairways if you dm me we can take this offline would love more info on location of lose bag any help be appreciate |
| 9528 |
negative |
usairways thanx but this be not my first rodeo do do yesterday no result or comm unless you count status bag lose claim file |
| 9529 |
negative |
usairways acnewsguy can you give me a for us air in philly to talk to a real person acarl hotmailcom |
| 9530 |
negative |
usairways would have be nice to be offer in flight credit especially since i be star at empty overhead room |
| 9531 |
negative |
usairways or how about power outlets at your seat if you be go to keep us sit here forever |
| 9532 |
negative |
usairways i would appreciate a call regard a horrible experience i have with a gate agent be on hold for min and then hang on me |
| 9533 |
neutral |
usairways i understand that and when i be attempt to change the information so they be identical it tell me to call a |
| 9534 |
negative |
usairways what be go on with flight from phl to phx mins to estimate departure nobody have board and no update |
| 9535 |
negative |
usairways but my bag be still miss |
| 9536 |
negative |
usairways seriously doubt that as i be still sit inside at the gate |
| 9537 |
negative |
usairways customer service be dead last wk flts delayedcancelled flight bag lose days last nt flt delayedcancelled flight no meal voucher |
| 9538 |
negative |
usairways flight us from ricdfw be cancel flightled yesterday i be on hold w cust service from pm est hours no answer |
| 9539 |
neutral |
usairways americanair take off now if i do not have a private jet to bora bora by the time i land i be call oprah |
| 9540 |
negative |
usairways americanair call the number list sure by next friday i should get a real live person on the line http tcotjuumdd |
| 9541 |
negative |
usairways thank for cancel flight flight today now miss require train not a happy customer |
| 9542 |
negative |
usairways strike three you guy suck |
| 9543 |
negative |
usairways days in a row not buy it i suggest you review your policy w respect to unaccompanied minors should have have a seat on sun |
| 9544 |
negative |
usairways americanair ok the app do not seem to be work just use the mobile site http tcoklfywwmq |
| 9545 |
negative |
usairways wife and i fly to italy recently buy ticket via finnair flight operate by usair do not get dividend miles credit |
| 9546 |
negative |
usairways hour delay phomia your airline be bad and get worse foolish for american to merge you treat your customers like crap |
| 9547 |
negative |
usairways americanair hours late flightr still no email work supervisor need documentation to approve last minute vacation day request |
| 9548 |
negative |
usairways americanair hours on hold get rebooked on a new flight yesterday i ask for a new itineraryconfirmation email to be send |
| 9549 |
negative |
usairways here be to sit on hold for hrs flight cancel flight and they disconnect twice fendurself strand divert |
| 9550 |
negative |
usairways cancel flight flight tampa to philadelphia today due to runway condition yet tonnes of usairways flight land there today explain |
| 9551 |
negative |
usairways your phone system be not work at all i have be bump again so now i be at time i need to get out of mco |
| 9552 |
negative |
usairways no my flight plan have be delay until tuesday due to your computer crash |
| 9553 |
negative |
usairways from phl to bgm i can not believe this have happen x in under two weeks |
| 9554 |
negative |
usairways americanair madam the doors close mins prior to departure but i be here mins before laughter from the agents |
| 9555 |
negative |
usairways americanair at be after the plane leave why be there no agents and why be the doors close so early |
| 9556 |
negative |
usairways i call more than time to redeem mile point and can not get through you advertise the miles but make them very hard to use |
| 9557 |
negative |
usairways americanair me after arrive at be for a flight schedule to depart at be doors close no agents |
| 9558 |
negative |
usairways i need to speak with a live person i have have it with the record i be tell on sit that we would have our luggage by yest |
| 9559 |
positive |
usairways thank for the information |
| 9560 |
neutral |
usairways americanair i need to move a reservation due to weather in the middle part of the yous i would like to change depart airport |
| 9561 |
positive |
usairways could not be more thankful to your orf and dca crew on the grind and in the air today for help with a sick kid and a lose bag |
| 9562 |
negative |
usairways thx for delay checkin on noon flt to mia then force me to take late flightr flts which be delay cincy to miami in hrs fast |
| 9563 |
negative |
usairways get extremely frustrate w the phoneonline service for merge frequent flyer miles |
| 9564 |
negative |
usairways already spend mins today handle this for my minor child shame on you for treat a year old girl like this |
| 9565 |
neutral |
usairways americanair can someone help me with some travel issue today |
| 9566 |
negative |
usairways first the pilot be late flight now it be maintenance this be exactly what happen two weeks ago unacceptable |
| 9567 |
neutral |
usairways there be nothing on my usair cc at this point but the email state i would be charge thank for the reply |
| 9568 |
negative |
usairways i will never fly us airways or american again and i will share this nightmare of a story to all the many others we know who fly |
| 9569 |
negative |
usairways i have never be treat so poorly by an airline in my life as a military family we do alot of fly |
| 9570 |
negative |
usairways americanair burn a lot of time and cell minutes work through this flight issue hopefully we fly home in the morning |
| 9571 |
negative |
usairways you would rather a while plane get expose to a nasty contagious virus then work wth me to get my flight change to a late flightr date |
| 9572 |
neutral |
usairways americanair what be your weight restrictions for carry on luggage can find measurements but not weight restrictions tia |
| 9573 |
negative |
usairways i work with you and buy my own rental car when you fail to get me to the location i pay to get to and now |
| 9574 |
negative |
usairways i have be on hold for minutes and count unacceptable |
| 9575 |
negative |
usairways discover our flight be cancel flightled yesterday at pm americanairlnes finally notify us our flight be cancel flight at be |
| 9576 |
negative |
usairways i be appal my departure with you be all mess up and now on return i be suppose to fly alone with two very sick kid |
| 9577 |
negative |
usairways will tweet all day until i get a live cust rep i will make sure the world know you do not care about your customers health |
| 9578 |
positive |
usairways thank you |
| 9579 |
neutral |
usairways she just call to say it be a runway clear problem of all things |
| 9580 |
negative |
usairways decide to be a good sport and give you guy another shoot flight delay again |
| 9581 |
negative |
usairways americanair on hold for hours yesterday wof speak to an agent on hold again w phone mins let the bash begin |
| 9582 |
neutral |
usairways will all flight out of dfw be cancel flightled today |
| 9583 |
neutral |
usairways can you add my ktn to an exist reservation |
| 9584 |
negative |
usairways please fix the very unproductive check in process at dca check in station and people work them what a total mess |
| 9585 |
negative |
usairways i will be it down or be just me |
| 9586 |
neutral |
usairways i be suppose to fly through dallas can you help me get a new itinerary |
| 9587 |
positive |
usairways your clt baggage crew deserve a kudos i have to run to make my connection and my bag still make it customerservice |
| 9588 |
positive |
usairways thank |
| 9589 |
negative |
usairways you deny a mom her be flight because she need her breast pump part on a full flight please fix this as soon as possible freeflight |
| 9590 |
negative |
usairways i rely on us airways and that be my mistake awful customer experience |
| 9591 |
negative |
usairways thank you the website crash for me |
| 9592 |
negative |
usairways on hold hrs after my flight be cancel flightled anthony be beyond rude and not helpful americanair they be weigh you down |
| 9593 |
negative |
usairways will the nightmare ever end just find out our flight today be delay due to grind handle delay affect a prior flight |
| 9594 |
positive |
usairways be alright with me please give scott f at bdl a bonus for excellent customer service |
| 9595 |
negative |
usairways when you have get to get there we have get excuse usairwaysfail |
| 9596 |
neutral |
usairways i be refer to email like this just tell people when they get the upgrade otherwise we know already http tconuvclmada |
| 9597 |
negative |
usairways first luggage get stick in a different city now i get them back today one of your employees steal a pair of gloves from me |
| 9598 |
neutral |
usairways i just reserve a flight with my companion certificate where do i mail the certificate for verification thx |
| 9599 |
neutral |
usairways do your flight schedule to from quintana roo mexico reflect their newly adopt time zone change to est |
| 9600 |
negative |
usairways sure know how to pamper customers they strand abroad badcustomerservice fendyourself youareonyourown http tcopweudlczg |
| 9601 |
neutral |
usairways maybe you should drive usairwaysfail |
| 9602 |
negative |
usairways we suck and pass the save on to us usairwaysfail |
| 9603 |
neutral |
usairways thank you for the apology |
| 9604 |
negative |
usairways can you help me with a refund the phone guy could not help the website will not let me submit a reply |
| 9605 |
negative |
usairways we take late flight to a whole new level |
| 9606 |
positive |
usairways hegshmeg of thank you for that elaborate response |
| 9607 |
negative |
usairways you guy be screw up my trip thank for nothing lazy |
| 9608 |
neutral |
usairways be your refund system down |
| 9609 |
negative |
usairways seriously this be ridiculous i should not have to wait a hour for my luggage after i land wtf |
| 9610 |
neutral |
that be not the case they send me a email with a link i will show you usairways http tcohbccot |
| 9611 |
negative |
usairways why be we wait min so far for our luggage wannagohome |
| 9612 |
negative |
usairways the only time i tweet be to tell you how horrible you be attendants be flight to lga i feel in jail |
| 9613 |
negative |
usairways hello anyone there |
| 9614 |
negative |
usairways force section and to check their carry on would have pack differently to check my bag why even allow it piss |
| 9615 |
negative |
usairways raleigh to chicago and no firstclass upgrade must be fly aa the screw usair elite after we bail them out airline |
| 9616 |
negative |
usairways flt hrs late flight baggage more hr now i see they deliver my suitcase wet inside out nothappy |
| 9617 |
negative |
usairways then she have to get her own hotel so ur agents do nothing to help and to top it off you send her luggage on the wrong flight |
| 9618 |
negative |
usairways so she have to take a late flightr flight book by her corporate disney travel dept as your agent offer little help |
| 9619 |
negative |
usairways your computer system go down ok that be understandable but the agents make it worse by not help her or anyone else |
| 9620 |
negative |
usairways as the employee responsible for social media content yes you probably do care however the action from last night say otherwise |
| 9621 |
negative |
usairways flight get in minutes early and all goodwill go when bag be not here minutes late flightr |
| 9622 |
negative |
usairways wow awful customer service |
| 9623 |
negative |
usairways merge with american will negatively affect your quality and integrity i will no longer fly with you because of it |
| 9624 |
negative |
usairways how many agents do you have work to handle the thousands of call |
| 9625 |
positive |
usairways you be the best you be amaze follow me please |
| 9626 |
negative |
usairways flight be delay so will miss connect flight can you please help with alternate thank you |
| 9627 |
neutral |
usairways thank you for ask |
| 9628 |
negative |
usairways three hour wait and count wait for reservations on the phone be you serious |
| 9629 |
positive |
usairways on a happy note our crew be wonderful can not say enough great things about our pilot he be do all he can for us |
| 9630 |
negative |
usairways what a mess cause by the computer systems flight in hours late flight and now no gate for us est min wait |
| 9631 |
negative |
usairways storm or no storm your customer service be a joke hour wait time to speak to someone i will never fly your airline again |
| 9632 |
negative |
usairways you guy have my luggage in san jose and be suppose to deliver it to my hotel hours ago please contact me |
| 9633 |
negative |
usairways i have fly figure worth of miles in my lifetime this be my first and last ever flight on us airways |
| 9634 |
negative |
usairways pls get me back to tallahassee no one should ever have to be strand in gainesville for this long |
| 9635 |
negative |
usairways your a miserable airline and your loss of revenue be a reflection of that go extinct a merger only delay the inevitable |
| 9636 |
negative |
usairways what be the point of the merger why not just go out of business if your not turn a profit anymore |
| 9637 |
negative |
usairways i love how just to give feedback to this link i have to fill out all my personal info on a form you guy be the best |
| 9638 |
negative |
usairways finally get ahold of an agent after another hour thank for the follow up recommend a call back feature |
| 9639 |
negative |
usairways be this ringling brothers barnum and bailey should i keep my eye peel for the clown car |
| 9640 |
negative |
usairways not to mention the fact that my flight be delay because your computers be down |
| 9641 |
negative |
usairways can not add my frequent flyer number on your website can you help |
| 9642 |
negative |
usairways how do i get off my plane and wait over an hour and a half to speak to someone about reflight book problems |
| 9643 |
negative |
usairways please do not trivialize me this be a joke not a slow day or slow experience |
| 9644 |
negative |
usairways and how do you only have agent at phx customer service desk when an hour ago the line be over people long |
| 9645 |
negative |
usairways sorry do not help it be midnight pst how in the hell be i still on hold after minutes on customer service line |
| 9646 |
negative |
usairways like i think this be america when do us airways start operate under the rule of communist russia |
| 9647 |
negative |
usairways you guy should be nice and just give your rout to jet blue and southwest at least they treat their customers properly |
| 9648 |
negative |
usairways but nope apparently this be the way you guy do business i guess i be fly southwest and her blue from now on |
| 9649 |
negative |
usairways i keep think this be a massive practical joke and someone be go to appear out of thin air and take me to reno tonight |
| 9650 |
negative |
usairways there be over people in line and only one agent |
| 9651 |
negative |
usairways and by the way i be plan it while i have ben wait in the line at customer service in phx for over an hour |
| 9652 |
negative |
usairways already plan my local boycott for washington dc area |
| 9653 |
negative |
usairways i can legitimately say that i would have rather drive cross country than fly on us airways |
| 9654 |
negative |
usairways and despite the fact i see you answer all these people on twitter with mundane qs you refuse to answer me |
| 9655 |
negative |
usairways you guy be the worst airline i have ever deal with no notifications no keep customers update terrible service |
| 9656 |
negative |
usairways hey guy thank for answer me and thank for keep me on hold for an hour on customer service at pm pst |
| 9657 |
neutral |
usairways pdquigley any progress good luck patrick |
| 9658 |
positive |
usairways landonschott he be fine he really like pick his own seat |
| 9659 |
negative |
usairways be the worst airline to ever travel with |
| 9660 |
negative |
usairways have to be the most lazy inconsiderate and unprofessional airline that i have ever travel |
| 9661 |
negative |
usairways do you have any pride in your service any concern for my wife and everyone else on that flight or you just do not care |
| 9662 |
negative |
usairways now you horrible people say you have no where for her to sleep |
| 9663 |
negative |
usairways who be in charge of your company my wife miss her connection to ca you send her luggage on another flight |
| 9664 |
negative |
usairways the call hang up on me |
| 9665 |
negative |
usairways get this message on your site to call about my flight just give up after be on hold for hours http tcocdxroae |
| 9666 |
negative |
usairways usairways lose a passenger today for not uphold their promise of excellent customer service |
| 9667 |
negative |
usairways yet again your staff in philadelphia fail to send my luggage home with me alwayshappensthere angrytraveler |
| 9668 |
negative |
usairways ok my th try today give up at be after minute hold time terrible http tcopsqrpsil |
| 9669 |
negative |
number or email that be the purpose of send you a tweet usairways |
| 9670 |
positive |
usairways thank you i will do that next time |
| 9671 |
negative |
usairways it still say that i can not check into my flight because the information be incorrect but everything be enter correctly |
| 9672 |
negative |
usairways this say it be estimate to leave an hour ago it have not leave yet so thank for this useful information theworstairline |
| 9673 |
negative |
usairways your customer service be horrendous between the way employees speak customers and their lack of care for problems with flight |
| 9674 |
negative |
usairways have mom sit for hours wait for a flight they ultimately cancel flight to give her a tuesday morning flight no compensation ugh |
| 9675 |
negative |
usairways do anyone from your airline know how to do their job |
| 9676 |
negative |
usairways have to be the worst airline of all time |
| 9677 |
negative |
usairways deny me standby bc of check bag in cvg to phl so i have to take delay hrs late flightr except you lose bag in cvg |
| 9678 |
negative |
usairways you remind me today why i fly southwestair |
| 9679 |
positive |
usairways look like our bag have be rescue thank |
| 9680 |
negative |
usairways i have be try to get through to book a reservation and the system will not let me through day ridiculous |
| 9681 |
negative |
usairways you be the worst |
| 9682 |
negative |
usairways make folks run from gate c to a to b with no explanation and zero cart to transfer elderly and handicap phl |
| 9683 |
negative |
usairways have be wait in an airplane for a total of hours to take off between flight today this usually do not happen |
| 9684 |
negative |
usairways not give option for new flight why can not we get a plane phlmia years as an eventprof this be worst travel experience ever |
| 9685 |
negative |
usairways do not let you do stand by on flight due to check bag cause you to get in hours late flightr only to get to phl bag do not make it |
| 9686 |
neutral |
usairways and americanair be not as merge as the market departments would have us believe maybe delta or unite can get me home |
| 9687 |
negative |
usairways absolutely worst experience of my life at phl hrs fail departure gate and zero communication or help |
| 9688 |
negative |
usairways americanair as soon as i call customer service to speak to a representative i be disconnect |
| 9689 |
negative |
usairways americanair have be try to call customer service since pm after an hour be disconnect speak to no one |
| 9690 |
negative |
usairways give us no information and an attitude |
| 9691 |
neutral |
usairways look for some help to recover an item i leave on an airplane this even |
| 9692 |
negative |
usairways attendants at the gate enjoy watch the other flight to our destination take off before have a horrible attendant give us |
| 9693 |
negative |
usairways now have strand be in miami without update any of the departure board and once they cancel flightled the flight there be no |
| 9694 |
negative |
usairways you be absolutely terrible at manage these delay be delay and undelayed and delay time now be office hours |
| 9695 |
negative |
usairways americanair have the most rude unreliable horrible company with equally rude unreliable and horrible employees stay tune |
| 9696 |
negative |
usairways phl why do it take an hour to offload bag especially after take min to get a jetway to get off plane after land |
| 9697 |
negative |
usairways flight philly mia bwahahaha delay hrs be in the air mins then turn back around usairwaysfail |
| 9698 |
negative |
usairways i be tire of pay for luggage less than stellar customer service americanair notafanofyourmerger |
| 9699 |
negative |
usairways have you hear about the debacle at dca what be happen with our new orleans flight wewanttoknow |
| 9700 |
negative |
usairways i think it be a little weak sauce you have zero inflight entertainment for a hour flight from salt lake to philadelphia |
| 9701 |
negative |
usairways we fly out through and into good weather when we land another technical issue with gate improve service or lose customers |
| 9702 |
negative |
usairways be strand your customers not reflight book problems them and then not answer the phone the way you treat platinum members |
| 9703 |
negative |
usairways i make a reservation online but i do not receive any confirmation email my bank say the transaction go through can you help |
| 9704 |
negative |
usairways this be the worst fly experience of my life flight schedule for departure at pm from phl hrs late flightr guess where i be |
| 9705 |
neutral |
usairways have you issue a memphis travel advisory for tomorrow winter weather come through now |
| 9706 |
negative |
usairways any update on this flight it be more than three hours delay thank you |
| 9707 |
negative |
usairways americanair you should partner w a different hotel in phl the clarion be prove to be very difficult not customer friendly |
| 9708 |
negative |
usairways truly dissapointed when our flight be delay and go to miss connection that we be expect to rebook our own flight |
| 9709 |
negative |
usairways you kind of screw my day up at least it be outbound but you do save it by strand me in a renhotels marriottrewards |
| 9710 |
negative |
usairways nightmare try to get to costa rica from phl today stick in miami and no one answer at number |
| 9711 |
negative |
usairways peterpiatetsky ummmm i think us air s computers be down for hours my flight be hours late flight |
| 9712 |
negative |
usairways comedy of errors continue we can not get into our gate there be a break down truck in the way fail |
| 9713 |
negative |
usairways instructions say to call i be just do what it say to do |
| 9714 |
positive |
usairways since i be a loyal usair customer i be sure that they will make this up to meright now i want to get home back to work |
| 9715 |
negative |
usairways the fact we do not get notify hinder our ability to look for alternate flight before they be snap up |
| 9716 |
negative |
usairways you be really fudgin up with all these delay justwantmybed |
| 9717 |
negative |
usairways just discover that they bill us for the reschedule flight which cost me a second day of lose work |
| 9718 |
negative |
usairways today usair cancel flightled our reschedule flight do not notify us except possibly to our home phonenot helpful since we be in co |
| 9719 |
negative |
usairways and i can not get through on any phone |
| 9720 |
negative |
usairways thank for ruin my last night of vacation because i have to worry about my flight because you all do not have record of it |
| 9721 |
positive |
usairways janet my denphl flight cancel flightled saturday usair reschedule automatically notify us by email at no additional cost |
| 9722 |
negative |
usairways after hrs of try to reach real human finally do and be on hold for hrs for out of synch reservation |
| 9723 |
negative |
usairways usair idiots take our plane give it to someone else fudgers flight from philly to orlando |
| 9724 |
negative |
usairways miss flight rude csr no flight till tuesday no answer on twitter help me out with a rt pattonoswalt you be my only hope |
| 9725 |
negative |
usairways delay hours longbeachairport try to get to phxskyharbor give us an update please |
| 9726 |
negative |
usairways phlairport always nice when a customer service manager threaten customers stand in his understaffed line for the last hour |
| 9727 |
negative |
usairways just pass the hour mark onholdwith you for this call give up after this morning |
| 9728 |
negative |
usairways what be with your lose find my wife lose her phone in philly follow your web instructions to call an no answer |
| 9729 |
neutral |
usairways can you help with a seat assignment people flight phx to hnl seat be split up anything you can do will be great |
| 9730 |
neutral |
usairways followdm please |
| 9731 |
negative |
usairways have dinner reservations in a few minutes and i have be try to get through to you since breakfast onholdwith |
| 9732 |
negative |
usairways clt please send more than one cust svc rep to your cust svc counter to assist a line out the door http tcovqnpdoi |
| 9733 |
negative |
usairways help i have be on hold for almost two hours try get home |
| 9734 |
negative |
usairways please call late flightr be not acceptable but neither be be on hold for hrs onholdwith |
| 9735 |
negative |
usairways be sit at gate for over min on us what give |
| 9736 |
negative |
usairways i would not need to wait on hold for hours if your website work correctly please respond |
| 9737 |
negative |
usairways how do i get an answer to my question hold for hours after x get your message just say you be not take call |
| 9738 |
negative |
usairways why the hell do you overbook a plane when you know people actually have seat assignments inept uncaring piss poorplanning |
| 9739 |
negative |
usairways worst service at reagan int i rarely post about a company or service but i be so annoy not weather relate flightdincompetence |
| 9740 |
negative |
usairways be on hold for more than hours this after not get through after hours on hold this morning with no answer help |
| 9741 |
negative |
usairways so far my phone wait time be longer than abcnetwork s oscars coverage whatcustomerservice |
| 9742 |
negative |
usairways chairman prefer with lifetime miles what be my us air reward no firstclass upgrade on americanair as usual |
| 9743 |
neutral |
usairways flight operate by flyrepublicair nma arrive at flytpa follow flight from reagan national http tcooscoflol |
| 9744 |
negative |
usairways minute delay for take off and minute wait for check bag really |
| 9745 |
negative |
usairways i have be on hold for minutes this be terrible customer service you mess up my reservation http tcooylgeaoy |
| 9746 |
negative |
usairways why will not you help me get my luggage back i be a teen try to change the world in dc flight usairways |
| 9747 |
negative |
usairways southern hospitality luggage delivery service from sav be awful great deliver empty promise but not luggage hrs wait |
| 9748 |
negative |
usairways st flight with yous air plane have mechanical issue wait minutes for help from customer service no help from management |
| 9749 |
negative |
usairways flight miss due to mech issue no food voucher transport to different airport no rental reimbursement |
| 9750 |
negative |
usairways phlairport we do not control your stupidity in not have room to have a plane come in you better not mess with us now |
| 9751 |
negative |
usairways interest you forward compliment but never complaints world s worst airline goingforgreatnessfail |
| 9752 |
negative |
usairways flight and delay for crew availability what give i be get to tpa hrs past my schedule arrival |
| 9753 |
negative |
usairways how be it that the airport dca and the airline mess up our flight but also will not cover our hotel cost at dca for hrs |
| 9754 |
negative |
usairways in line for min after mechanical issue cause me to miss my flight rep for upset people http tcoxfwxsrwkha |
| 9755 |
positive |
usairways the entire flight crew on flight from bos to phl be do a wonderful job and make this experience not totally suck |
| 9756 |
negative |
usairways can someone please answer my call i have be waaaaaaiting |
| 9757 |
negative |
usairways be hold my luggage hostage from flight |
| 9758 |
positive |
usairways americanair major issue get out of boston but your crew have be exceptional let us see how things roll out in philly |
| 9759 |
negative |
i have be try to set up my phone interview for days and hop the position will not be fill because the link do not work usairways |
| 9760 |
neutral |
usairways do you have an email |
| 9761 |
negative |
usairways have to call to find out i be rebooked tomorrow why ask for my number an email for day of info |
| 9762 |
negative |
usairways us airways do not care for customers worst experience today with us airways myself wife and toddler |
| 9763 |
positive |
usairways thank to the whole team for an ontime flight despite inclement weather http tcoeqepkkpsxm |
| 9764 |
negative |
usairways your rude staff say i do not care that we be out of market place food you be go on vacation and i have to work nice huh |
| 9765 |
neutral |
usairways what happen to frequent flyer miles earn once merger be complete with aa |
| 9766 |
negative |
usairways get off stand by list and on earlier flight to dca what be the status of my check bag be suppose to be on thank |
| 9767 |
negative |
usairways why do this flight keep get delay late flightr and late flightr |
| 9768 |
neutral |
usairways any idea when flight to miami will leave for a second time |
| 9769 |
negative |
usairways i have contact them but only get an automate response that will not give me the code |
| 9770 |
neutral |
usairways gregwallace yea they will give you cents on the dollar |
| 9771 |
negative |
usairways really a letter that say you will discuss serve drunks more drink that do not help the current situation |
| 9772 |
positive |
usairways great thank you |
| 9773 |
negative |
usairways americanair so do that mean americanair that you might care about my sister be assault on one of your flight |
| 9774 |
negative |
usairways on top of that a dozen ppl miss connections and you have one person at customer service abysmal |
| 9775 |
positive |
usairways it be not often that an airline be so easy to work with i need to change my flight time and the attendants at mke make my day |
| 9776 |
negative |
usairways americanair how be it possible that someone be drink they bring a wheelchair for them but you keep serve them |
| 9777 |
negative |
usairways your service at phl be abysmal an hour on the runway wait for a gate no information anywhere miss my connection abysmal |
| 9778 |
negative |
usairways americanair worst customer service ever how can you let people be assault on your flight and do nothing about it |
| 9779 |
negative |
usairways americanair not provide pilot for your flight be this a new feature of your merger efficencies |
| 9780 |
neutral |
usairways do you know what flight the pilot for be come in on thank |
| 9781 |
negative |
usairways so i guess you be ok with people be sexually assault on your flight nice customer service |
| 9782 |
negative |
usairways please help need our plane to wait to go to elmira on tarmac over an hr baggage take and still not here thru customs |
| 9783 |
negative |
usairways americanair usair have return to phl due to issue with the fire detectors what happen next |
| 9784 |
negative |
usairways ur specialist say they would talk to the stewardess about not serve drunks drink really how do that help |
| 9785 |
negative |
usairways what be wrong in boston why be only your plain not leave tonight son need to get back to state college pa |
| 9786 |
negative |
usairways over two hours on hold to talk to an agentthen it disconnect me be try for two days wtf hire some csrs you make now |
| 9787 |
negative |
usairways so you do not have a pilot now for clt ord for at least another hour why on earth would you board the plane make no sense |
| 9788 |
negative |
usairways flight please get us a flight plan already how be this an issue in st century |
| 9789 |
negative |
usairways fail when the inbound flight arrive after the schedule outbound departure and still on time http tcokmhzrjfe |
| 9790 |
negative |
usairways thank for three cancel flightled flight and make us go from raleigh to charlote to lexington to philly istead of raleigh to philly |
| 9791 |
negative |
usairways rant cont to top it all off reschedule flight to tpa at be already delay how can they be that bad |
| 9792 |
negative |
usairways can you advise on what be happen with departure delay from clt |
| 9793 |
neutral |
usairways can you provide me with info about check strollers and car seat cost restrictions need to bring seat stroller |
| 9794 |
negative |
usairways americanair delay and mechanical issue on both my weekend flight ridiculous will tweet as long as we be delay |
| 9795 |
positive |
usairways another great flight funflightattendants thank for show my dad wonderful customer service flt lax phx sundayfunday |
| 9796 |
negative |
usairways what be happen have be sit in philly for hours pls take care of flight to chicago at least least us know solate flight |
| 9797 |
negative |
usairways phlairport can you pm me w answer if flt to be still on time be on grind over an hr w no gate need help pls |
| 9798 |
negative |
usairways phlairport how can a plane schedule to come in on time and actually happen then you bozos do not have any room us incompetent |
| 9799 |
negative |
usairways phlairport this be the reason i avoid phlairport and usairways like the plague glad to see this merger be work well dumb |
| 9800 |
negative |
usairways americanair any word on accommodations for the passengers on us when they arrive in charlotte lot of tire passengers here |
| 9801 |
positive |
usairways americanair thank you for a couple of easy hassle free flight today professional and friendly staff make everything easy |
| 9802 |
negative |
usairways hire smarter it people if your systems keep crash instead of some of the mooks you man some of these airports with godelta |
| 9803 |
negative |
usairways flight keep tell a few more mins to take off its be an hour first time with you not the best lie brokenpromises |
| 9804 |
negative |
usairways what be wrong with you guy and your inability to get plan in and out of philly on time our pilot give us a answer that be bs |
| 9805 |
negative |
usairways you guy have to be the worst we be fly into philadelphia and have only two jetways available for an on time plane pisspoor |
| 9806 |
neutral |
usairways i have receive two reservation checkins for two different flight for my one flight tomorrow morning need assistance as soon as possible |
| 9807 |
negative |
usairways where be our luggage be wait more than an hour flight |
| 9808 |
neutral |
usairways cancel flightled the last part of a ticket and be confuse from the email i receive whether value remain be there someone i can ask |
| 9809 |
negative |
usairways you suck in philadelphia let us off this plane phl |
| 9810 |
negative |
usairways americanair piss off thousands of east coast customers when the delay be longer than the flight you fail |
| 9811 |
neutral |
usairways please have your people hold flight from phoenix to san jose we pull up to the gate schedule to depart at |
| 9812 |
negative |
usairways hours and count what kind of travel voucher do i get for this |
| 9813 |
negative |
usairways we have be wait at the gate for hrs why be we now wait to stow the luggage |
| 9814 |
negative |
usairways that be h m wait to get my bag hm of flight delay plus the hrs of delay i have on the way out never fly you again |
| 9815 |
negative |
usairways stick in florida with no flight service suck here nofood nodrinks nohelp |
| 9816 |
negative |
usairways why can not the gate agent on flight provide an update seriously this be ridiculous how long people have be wait |
| 9817 |
negative |
usairways your ivr hang up on me because of high call volume i need help call me |
| 9818 |
negative |
usairways a tweet apology be not enough for delay fiasco none for insult from gate agent be worse except for mark n all bad at clt |
| 9819 |
neutral |
usairways sorry we be in philly should have tell you that |
| 9820 |
negative |
usairways pilot for flight do not show until after departure now there be a break computer next time fly unite alwayslate flight |
| 9821 |
neutral |
usairways pilot say that we be go to take off in minutes so maybe the systems come back online |
| 9822 |
negative |
usairways it be flt to elm still no gate and still have to make it thru customs |
| 9823 |
negative |
usairways americanair accord to your costumer support your website be hold my money hostage and you can not do anything about it |
| 9824 |
negative |
usairways any way to tell our gate we be go stick on tarmack int l flt flt go to elm gate f |
| 9825 |
negative |
usairways suck delay my mom s flight x cancel flightled it delay her flight again today all for mech issuesshe have sleep in airport |
| 9826 |
negative |
usairways when your rout system go down which ground all your long haul flight you should think about a failover plan |
| 9827 |
negative |
usairways truthh they do not give you the wifi password smh |
| 9828 |
negative |
usairways americanair sit at the gate on flight for an hour due to computers be down what backup plan be in place for this |
| 9829 |
negative |
usairways be cancel flightled and now i need to locate my baggage |
| 9830 |
negative |
usairways i need help locate my bag i arrive in denver last night at midnight from charlotte but my be flight to haydensteamboat |
| 9831 |
neutral |
usairways phltoslc this be happen now |
| 9832 |
negative |
usairways what be go on with the computers why be my flight ground why do your airline suck so much unansweredquestions |
| 9833 |
negative |
usairways americanair hrs late flightr finally take off |
| 9834 |
negative |
usairways hold your passengers hostage during your computer crash be not customer friendly let us off the plane or get us move |
| 9835 |
negative |
usairways be on hold for over and hour now |
| 9836 |
negative |
usairways pilot tell me that all americanair and us airways flight across the country have stop due to a computer system failure |
| 9837 |
negative |
usairways flt land over half an hour ago not a single bag yet on the baggage claim hate you so much right now |
| 9838 |
negative |
usairways americanair will one of you please answer the phone |
| 9839 |
negative |
usairways no word on delay reason lgb but twitter be aflame with flight track computer crash rumor true or not |
| 9840 |
negative |
usairways stick at the gate in charlotte nc wait for release paper and a fix for a break computer system |
| 9841 |
negative |
usairways sit at the gate on flight for an hour due to sabre be down what backup plan be in place if sabre can not be fix |
| 9842 |
negative |
usairways not cancel flightling because you do not want to put us in a hotel for night be our guess |
| 9843 |
neutral |
usairways can i get a beer please flight |
| 9844 |
negative |
usairways really hr delay in virgin island and not even a food voucher |
| 9845 |
negative |
usairways the worst ever dca customerservice |
| 9846 |
negative |
usairways nd february in a row strand us when we try to return from cancun no contact info no way to rebook badcustomerservice |
| 9847 |
negative |
usairways printer problems cause us to sit on the runway for mins get it together |
| 9848 |
negative |
usairways nothing like back to back delay flight let hope this one be not hours like the last time |
| 9849 |
negative |
usairways can you please help me find my luggage since you be the one who lose it your customer service suck |
| 9850 |
negative |
usairways what be happen at reagan airport dca long line and four people work checkin unhappy dca |
| 9851 |
negative |
usairways aurorabiz check your bag phlairport bag handlers break into my suitcase and steal my camera bag be return in a trash bag |
| 9852 |
negative |
usairways hopefully your crappy service improve as you become americanairlines angryairtravel winterstorm |
| 9853 |
negative |
usairways people work the counter at dca massive line poorly play winterstorm |
| 9854 |
neutral |
usairways what be go on in clt |
| 9855 |
negative |
usairways usairwayscenter my lose bag land in hartford at p tonight will it be deliver to danbury ct tonight |
| 9856 |
neutral |
usairways so any ideas when the it geeks will plug in the servers so can be on its way to phx |
| 9857 |
negative |
usairways who do i contact about my awful experience i have with usairways flight bufclt |
| 9858 |
negative |
usairways americanair nvm my bad it be be an hour and a half thank |
| 9859 |
negative |
usairways after a crappy flight due to delay and rude staff members i be happy to report after pay to check my luggage it be ruin |
| 9860 |
negative |
usairways always let me down |
| 9861 |
positive |
usairways please keep emily at you gso airport ticket on staff she be amaze |
| 9862 |
negative |
usairways i do not understand why i can not get my miss miles i be on the flight it be in my dividend miles account help |
| 9863 |
negative |
usairways can not seem to find the pilot for our pm flight never see anything like it before drunkpilots http tcozirazudc |
| 9864 |
negative |
usairways really no meal vouchers for a hour flight delay out of virgin islands |
| 9865 |
negative |
usairways but the automate message say the line be too busy to join the queue stuckintheloop |
| 9866 |
negative |
usairways hi again how you suggest i contact you via phone send a mail with the original ticket the result http tcoirtih |
| 9867 |
negative |
usairways stick on the ramp at dca us air computer system crash everywhere |
| 9868 |
negative |
usairways flight the flight to hell |
| 9869 |
negative |
usairways give up after more than hours on hold still need that receipt last time it be promise it never arrive help |
| 9870 |
negative |
usairways americanair just be prepare for a claim if that bag be lose too many valuables to carry in my hand us to aa |
| 9871 |
negative |
usairways tell me i deserve to be delay because i book the last flight and then i hear the only inconvience be miss your flight |
| 9872 |
neutral |
usairways any update on the computer outtage affect flight be this national or just northeast eta on resolution |
| 9873 |
negative |
usairways flight worst experience we have ever have on a flight regret open their air miles card hotterandlongerthanhell |
| 9874 |
negative |
usairways hello i never receive a confirmation code for my flight though they be confirm so say the automate reply any ideas |
| 9875 |
negative |
usairways hours on the phone wait for a call back to find my luggage shameonyou |
| 9876 |
negative |
usairways what be go on at phlairport i have be sit at the gate for minutes |
| 9877 |
negative |
usairways from ams to phl today of flight attendants be downright rude and hostile and make the hour flight even worse |
| 9878 |
negative |
usairways why the hell will you not put us in a hotel when you have strand us your message say mechanical issue not weather usairways |
| 9879 |
neutral |
usairways my wife leave her phone on flight awe on friday february th upon land in minneapolis how can we get it back thank |
| 9880 |
negative |
usairways what be the deal with the flight computer network |
| 9881 |
negative |
usairways do anyone actually work at the dividend miles department http tcobgtjfmneot |
| 9882 |
negative |
usairways no flight out of philly because of system wide tech issue cbsphilly |
| 9883 |
negative |
usairways huge system problems at dcamanual check in flight board but sit at gate due to system issue frustrate chairman member |
| 9884 |
negative |
usairways epic fail clt ystrdy wcancelled flightled flight no staff no communication no refund for unused portion of tix keep it classy guy |
| 9885 |
negative |
usairways i have be tryng to rsrv a flight over the phone over the past days and keep get an automate message to call back |
| 9886 |
negative |
usairways americanair just get off int flight your intentionally rude staff make for a horrible hr flight on an unsuitable plane |
| 9887 |
negative |
usairways on plane from bos to clt for mins still at gate crew say systemwide computers prevent paperwork any info you can give |
| 9888 |
negative |
usairways will you hold today for connect passengers come from delay flight |
| 9889 |
positive |
usairways provide the best service for me today thank you so much |
| 9890 |
negative |
usairways can you guy please give an update be sit on tarmac on flight yet the website still say it be on time |
| 9891 |
negative |
usairways flight be cancel flightled to buf today wait in line for hrs cus service be rude no flight until tues need to get to roc |
| 9892 |
negative |
usairways seriously i should keep try after seven hours that be your corporate policy usairwaysfail |
| 9893 |
negative |
usairways his name be rett cavan he have a gofundme page and be go to take his last breath tonight this airline only care about money |
| 9894 |
negative |
usairways that you would let us just switch to a different set of flight so we could spend time with the family after he pass away |
| 9895 |
negative |
usairways he be months old and be suffer from a rare form of cancer your customer service agents have no compassion and i be disgust |
| 9896 |
negative |
usairways best part be hear the attendant give a voucher to person next to me for hotel at bgr then my guy say we do not do that |
| 9897 |
negative |
usairways horrible cust service exp at dia today wife wait hrs on the plane bf flight be cancel flightled still wait for bag |
| 9898 |
negative |
usairways be really good at defer responsibility |
| 9899 |
negative |
usairways thank you so much for ask us to pay to switch to a different flight so i could spend more time with my die nephew |
| 9900 |
negative |
usairways americanair gma could not have have a worse airline experience rude unhelpful get yell at jetblue need your help |
| 9901 |
negative |
usairways please help no bag no way to get through to customer service since be this morning help |
| 9902 |
negative |
usairways i do but the real be why your staff can behave offensively flight please look into it message me if you want particulars |
| 9903 |
neutral |
usairways glad people can put their coat in the storage area though it would be super unfortunate to leave those on the floor |
| 9904 |
negative |
usairways americanair lax connect from term to term min layover due to delay usaa be this realistic can be hold |
| 9905 |
neutral |
usairways but good luck get there not cool |
| 9906 |
negative |
usairways i leave an item on plane bosphl on friday i have call phl us airways leave msgs no return call what to do at this point |
| 9907 |
negative |
usairways what a great way to kick someone when they be down cancel flight a noon flight and rebook me on one two hours south from here tomorrow |
| 9908 |
negative |
usairways thank for make me check my bag when the space be empty and to the flight attendant for the dirty look http tcorxhomm |
| 9909 |
negative |
usairways so apparently all of your computers crash at bwi any update on when flight will be move |
| 9910 |
negative |
usairways make it to the bahamas for work but my luggage do not i know travel happen but be there anyway i can get more helpinfo |
| 9911 |
negative |
usairways hrs late flightr still not home hotel rental car etc with a yr old what happen to customer service be our first priority |
| 9912 |
neutral |
usairways i saw online you have fee but i be wonder if there be a way to pay for it ahead of time instead of at the kiosk |
| 9913 |
negative |
usairways cancel flight my flight to ny time then once i make it here they decide for s gs they will cancel flight my return flight too thank |
| 9914 |
neutral |
usairways you all need to get it together |
| 9915 |
negative |
usairways on hold for mins on my rd attempt just to get a receipt show change fee for an upcoming flight please help |
| 9916 |
negative |
usairways everyone on flight from lax to rdu enjoy wait an hour a half in baggage claim for their bag just now |
| 9917 |
neutral |
usairways no i need the corporate office number please as that be who be deal with this for me it be a number |
| 9918 |
negative |
usairways cstsvc in phl honor ur system over my reality no rcd of change in hpn now extra hours in phl or to get to cle |
| 9919 |
negative |
usairways usairways raleigh nc baggage carousel staff be aggressive towards people wait hrs for bag flight |
| 9920 |
neutral |
usairways if my flight be delay what time do i have to arrive at bhm |
| 9921 |
negative |
usairways on hold for hours can i book use a take flight voucher online |
| 9922 |
negative |
usairways when do we get our baggages usaireays la to rdu http tcovulbzxtrx |
| 9923 |
negative |
usairways have the worst customer service and their flight be always delay |
| 9924 |
negative |
usairways if you be go to make me wait in the phone for a long time can you at least turn off the ads they be eat away at my soul |
| 9925 |
positive |
usairways despite mechanical issue and many delay follow by a cancel flightlation still get to vegas thank to great gate agents |
| 9926 |
negative |
usairways us airlines la to rdu be hold onto baggages for an hour already and everyone be still wait |
| 9927 |
negative |
usairways we have now learn to never fly with you again you have lose customers from our group the hundreds more from our company |
| 9928 |
negative |
usairways speak with your reps in nh and pa very poor communications bag still sit in philly train your staff |
| 9929 |
negative |
usairways thank for the worst customer service on the face of the earth i love the hrs on hold along w cancel flightled flight |
| 9930 |
negative |
usairways i try reach out to you guy i be run out time and patience i just want my flight to be honor and i want a confirmation |
| 9931 |
neutral |
usairways do you have bereavement discount on airfare as my grandfather just pass and need to attend his funeral this week |
| 9932 |
negative |
usairways and after six hours even the gate agent get feed up and leave us all on line in front of an empty desk stay classy us air |
| 9933 |
negative |
usairways how do you lose a pilot |
| 9934 |
negative |
usairways the ads on your phone systems when wait for a rep be the most annoy thing ever especially when wait for over mins |
| 9935 |
negative |
usairways americanair we be miss our connection due to delay out of las what be we suppose to do now |
| 9936 |
negative |
usairways might have be cancel flight mechanical issue hours late flightr people still wait and zero information please send help |
| 9937 |
negative |
usairways hours no agent should i keep wait |
| 9938 |
negative |
usairways how hard be it to unload bag in order of arrival mins and count for flight |
| 9939 |
negative |
usairways be it policy to tell customers we can not help you i be sorry but this be unacceptable |
| 9940 |
negative |
usairways thank you for correctly interpret my last tweet as non sarcastic and delay my flight again yyz terminal dance party |
| 9941 |
negative |
usairways we can not help you we do not put people up in hotels when you miss a flight it be against policy |
| 9942 |
negative |
usairways my friends at kphl be tell by your rep if it be me i would have just go home this be and try again tomorrow |
| 9943 |
positive |
usairways ann marie at lga be the best ticket agent ever excellentcustomerservice |
| 9944 |
negative |
usairways waste a day of my vacation after problems with not one but two plan waitinginphilly flight |
| 9945 |
negative |
usairways it be unacceptable the way your agents at the gate treat pay customers |
| 9946 |
neutral |
usairways mad love http tcoojrsdwpkk nyc |
| 9947 |
negative |
usairways more like usdelayways another long paperwork relate flightd delay friday in charlotte today in philly letsgoalready |
| 9948 |
negative |
usairways your customer service at clt be terrible my flight be delay from jfk for hours get to clt to horrid customer service |
| 9949 |
negative |
usairways flight out of phil no update and be suppose to leave minutes ago sit in airport wonder irritate |
| 9950 |
negative |
usairways flight aircraft at gate but no crew will be hours late flight to destination come on |
| 9951 |
negative |
usairways please can someone contact me regard my miss bag it have be days online track show nothing |
| 9952 |
negative |
usairways delay blue sky all over whyisusairalwaysdelayed |
| 9953 |
negative |
usairways ill never fly you again due to the emotional financial stress you have cause me because of one of your staff members errors |
| 9954 |
negative |
usairways where be my bag |
| 9955 |
negative |
usairways thank to you you have now incur us approximately dollars in fee due to a staff members screw up neveragain |
| 9956 |
neutral |
usairways when aa gate supervisor be ask for his superiors name response receive be the ceo of americanairlines merger |
| 9957 |
negative |
usairways barclaycardus hr wait so far for customer service yes bad weather but do air traffic controllers answer your phone |
| 9958 |
neutral |
usairways aa gate supervisor emplid allow flight aa to leave jfk to sj on feb wof customers that make final board call |
| 9959 |
negative |
usairways thank for be so bad you make a two day train trip look appeal |
| 9960 |
negative |
usairways you have get to be kid me no info on from dca to bgr and your phone line tell me to call back late flightr |
| 9961 |
negative |
usairways its pretty ridiculous that at phx sky harbor you have employees work check in on a sunday afternoon min count |
| 9962 |
negative |
usairways really hop i do not get charge for this flight because they could not handle the influx of call bummer |
| 9963 |
negative |
usairways i have be on hold for over hours please help http tcotyxaztmqu |
| 9964 |
negative |
usairways i promise if i can help it i will nvr fly wyou again even if i have pay more fly w sum else badcustomerservice |
| 9965 |
negative |
usairways yesterday we be delay for six hours wlil to no explanation we pay lot of fly wyou this be how you treat ur customers |
| 9966 |
negative |
usairways i have nothing but issue when i fly wyou what be up wthat travel vacation awful |
| 9967 |
neutral |
usairways you should update your passbook pass with any gate change |
| 9968 |
negative |
usairways customer service fail todays experience will ensure i do my best never to utilize you again |
| 9969 |
negative |
usairways i have be on hold mins to cancel flight my reservation for this afternoon be there another way web tell me to call |
| 9970 |
negative |
usairways suggest you failures make a huge donation to theuso charlotte nc as they provide great customer service today unlike you |
| 9971 |
negative |
usairways this be how concern your gate attendants at c be this afternoon nocommunication nocrew http tcohfjynvtvj |
| 9972 |
negative |
usairways nd plane force to get off due to mech and wait for rd need house and meals in stt need help b we arrive at stt please |
| 9973 |
negative |
usairways i need an actual person in customer relations for a refund what can i call i will dispute this charge on my credit card |
| 9974 |
negative |
usairways this be my nd attempt to call us airways dividend miles minutes no help hang up usairways bs http tcogiennyqn |
| 9975 |
negative |
usairways claudoakeshott do not need this link after get a person you now say you do not know where bag be lose on a nonstop phx to jfk |
| 9976 |
negative |
usairways be absolute crap this week |
| 9977 |
neutral |
usairways get transf to dividend miles need to change flight grandma just pass need to change ticket as soon as possible update on wait time |
| 9978 |
negative |
usairways try to get a partner pnr and have spend more than hour on hold i know its snow somewhere but this be awful |
| 9979 |
negative |
usairways on the phone over an hour wait for customer service get wrong fight information cost us hours from trip frustrate |
| 9980 |
negative |
usairways unite each say the other have my luggage on hold almost hrs with usairways unite hang up x http tcodroctpdy |
| 9981 |
negative |
usairways just cancel flight every flight i have why do not you |
| 9982 |
negative |
usairways be your reservation phone number work call x in the last days and have not get through |
| 9983 |
negative |
usairways americanair as a gold dividends member why can not i get anyone on phone to handle my cancel flight american flight tonight |
| 9984 |
negative |
usairways really nigga ur a fuck boy |
| 9985 |
negative |
usairways i sympathize re weather issue but when time get tough call in more folks over two hours on hold for minute fix fail |
| 9986 |
neutral |
usairways just tell by supervisor that they will not guarantee the empty seat to standby passengers with flight cancel flightled so can sell them |
| 9987 |
negative |
usairways i will be on this plane while on the grind longer than i will be in the air us |
| 9988 |
negative |
usairways have fail me all day long should i blame it on americanair |
| 9989 |
neutral |
usairways what be the contact number for the corporate baggage office in phoenix |
| 9990 |
negative |
usairways hour and count on hold why http tcoclobqwmxr |
| 9991 |
negative |
usairways you cancel flight reschedule my flight still get update can not find my current flight on my account http tcojehw |
| 9992 |
negative |
usairways now after an hour on the plane and know of a maint issue ahead of time they just announce another mins y r we on plane |
| 9993 |
negative |
usairways accord to wtop dca seem to be recover nicely from yesterday s snow so why be you cancel flightling flight out there |
| 9994 |
negative |
usairways cancel flightled flight this be there be avail flight to phl today you say be sell out i have to buy nd ticket you need to refund me |
| 9995 |
negative |
usairways americanair seriously with all the service issue you be have right now this be what you decide to tweet unbelievable |
| 9996 |
negative |
usairways flight be sit bradleyairport gate for min w door open since we arrive still no jet bridge can someone help |
| 9997 |
positive |
usairways new fas from dfw to clt this morning do a great job well do |
| 9998 |
negative |
usairways why have me board a plane know there be a maint issue us |
| 9999 |
neutral |
usairways with this livery back in the day http tcoeeqwvammiy |
| 10000 |
negative |
usairways wait all day at atl since flight this be cancel flightled standby tell no seat and group of show up late flight and get on to phl |
| 10001 |
negative |
usairways the link do not work |
| 10002 |
negative |
usairways spend hours in line try to get on a flight home tonight only for it to be cancel flightled an hour late flightr not even snow at dca |
| 10003 |
negative |
usairways flight now leave after hour mechanical delay need lodge voucher and meals tonight in st thomas who do i see |
| 10004 |
negative |
usairways care to elaborate on why cha to dca be cancel flightled this even |
| 10005 |
negative |
usairways help i be fall out of one of your plan |
| 10006 |
negative |
usairways this have be my worst fly experience with you guy you need to do better |
| 10007 |
negative |
usairways go to miss my connection because my flight home have be delay and now no gate agent to get us off the planeso frustrate |
| 10008 |
negative |
usairways never fly you guy again your customer service be awful |
| 10009 |
negative |
usairways tell a man there be no flight for the next hrs no standby nothing no options try to get to sick child firevan |
| 10010 |
negative |
usairways miss our connection due to delay out of las tell not look good for tmrw either we will be stick in clt help |
| 10011 |
negative |
usairways ur employee name van ticket counter in philadelphia extremely rude a father try to get home to sick kid miss flight |
| 10012 |
negative |
usairways i do and i be not stupid i have do web development for yrs the issue now confirm by your support be your website |
| 10013 |
negative |
usairways and no offer to provide us with a hotel or anything for a flight that be over hours away |
| 10014 |
negative |
usairways now you just hang up on me i be start to think this be personal |
| 10015 |
positive |
usairways painless and effortless flight from indy to phl our flight attendant tory be fantastic give that lady a raise as soon as possible |
| 10016 |
negative |
usairways in character yea right thank for patronize |
| 10017 |
negative |
usairways min delay for mechanics to replace rivet mins late flightr turn out mechanics have wrong size rivet more mins pathetic |
| 10018 |
negative |
usairways would love it if you could get my wife home sometime soon she have be stick in orlando and now stick in philly for too long |
| 10019 |
negative |
usairways churn rate increase by the second |
| 10020 |
negative |
usairways i have be on hold at the reservations desk for hours help |
| 10021 |
negative |
usairways your service in philly be unacceptable look into better service a yr old should not have a hard time http tcowdaktmrmj |
| 10022 |
negative |
usairways its not just phl at btv today make to deplane because it be sunday and we do not know if maintenance will be available |
| 10023 |
negative |
usairways be there such things as nondelayed flight or na get your shit together and get me out of here |
| 10024 |
negative |
usairways after today no reason anyone to not approve merger with americanair other airlines have no reason to fear lose business to you |
| 10025 |
neutral |
usairways look into better service |
| 10026 |
negative |
usairways your customer service in philly be deplorable rude unprofessional gate agents after delay cancel flightations takingthistothetop |
| 10027 |
neutral |
usairways flight to dfw cancel flightled today |
| 10028 |
negative |
usairways should look into better service |
| 10029 |
negative |
usairways your mobile app be horrible need a major overhaul |
| 10030 |
negative |
usairways you should get better employees |
| 10031 |
negative |
usairways stick on tarmac for mins at phl wait for someone to load baggage ridiculous http tcobrcsjbxgs |
| 10032 |
negative |
usairways next time you promise an ontime departure you should stick to it instead of stuff us in this sweat box with no air |
| 10033 |
negative |
usairways mrrenevendez i have be try to contact them for hours already yesterday i wait hours today http tcognpkqb |
| 10034 |
negative |
usairways yes there be horrible snow but seriously can you not hire more people to answer the phone competitor have call back number |
| 10035 |
neutral |
usairways what be your pet policy |
| 10036 |
negative |
usairways final count hours minutes on hold to be tell i need to log in to yous airways website and there be nothing else to be do |
| 10037 |
neutral |
usairways come scoop |
| 10038 |
negative |
usairways hrs and count today alone like i do not have other things to accomplish today than to just keep hold |
| 10039 |
negative |
usairways claudoakeshott how about a link that work pls nothing but complete frustration w usair last hrs |
| 10040 |
negative |
usairways that link do not work on mobile |
| 10041 |
neutral |
usairways usairways i use my aadvantage number connect to the usairways when i book ticket for friends will it benefit my account |
| 10042 |
negative |
usairways quit be cheap and hire some call center employees it should not take half a day to call you |
| 10043 |
negative |
usairways cancel flight and reschedule say i would have to pay for earlier flight at next gate today delta proactively offer same for |
| 10044 |
negative |
usairways corybronze inconvenience be you people freak nut this guy have two kid with him and you strand him in an airport fail |
| 10045 |
negative |
usairways on delay flight from phil to stt and look like we will miss the car ferry to at john where our lodge be help with house |
| 10046 |
negative |
usairways thehaileytate another blatant lie from usairways |
| 10047 |
negative |
usairways round two of be the worst airline ever |
| 10048 |
negative |
usairways i have be try to get through to a representative for hours aboout my cancel flightled flight have you simply give up |
| 10049 |
negative |
usairways josephtreis can not believe advice to call customer service i be on hold for hrs this morning and finally give up |
| 10050 |
negative |
usairways pretty upset i drive from philly to mhtt still no info on my bag what be the deal |
| 10051 |
negative |
usairways be the comcast of airlines hrsminonhold |
| 10052 |
negative |
usairways no thank you americanair be responsive i find alternate travel home |
| 10053 |
negative |
usairways luggage and content destroy both on outbound trip last week inbound lastnight in philadelphia careless |
| 10054 |
negative |
usairways all these plan sit here and no one go home usairwaysfail http tcojnvkqgv |
| 10055 |
negative |
usairways josephtreis do not bother they do not pick up the phone worst customer service go |
| 10056 |
negative |
usairways overload small plane with extra baggage and then have to take them off poor execution minute delay |
| 10057 |
negative |
usairways might possibly be the worst airline ever i think it be time to brush up on customer service sorude |
| 10058 |
negative |
usairways i be embarrass for us air and their inability to manage during weather delayshandling of be an example |
| 10059 |
negative |
usairways be the bag off flight clt to jfk we land last night just before midnight |
| 10060 |
negative |
usairways not impress with your customer service everyone have be unhelpful and incredibly rude |
| 10061 |
negative |
usairways minutes and move two feet in bze http tcoawgjkjiiac |
| 10062 |
negative |
usairways on hold hours minutes what be go on |
| 10063 |
negative |
usairways now they be not even accept call at all come on |
| 10064 |
negative |
usairways worst customer service ever |
| 10065 |
negative |
usairways three hour delay from miami to london none of the other flight today be delay put me on another flight |
| 10066 |
negative |
usairways there be no extreme weather in miami pick up the phone hire more people |
| 10067 |
negative |
usairways over hours and minutes on hold and count thank for the help customerservice brutal http tcovskxyamnom |
| 10068 |
negative |
usairways uh yeah flight board now hr late flightr we still sit update on to dca |
| 10069 |
negative |
usairways can you get me home to syracuse after cancel flightled flight one re rout three of us be sit in charlotte |
| 10070 |
negative |
usairways britishairways three hour flight delay on the phone for min and count |
| 10071 |
negative |
usairways just inform of three hour delay pick up the phone and get me on another flight |
| 10072 |
negative |
usairways need to hire more people http tcolpvfhkyf |
| 10073 |
negative |
usairways if i try and call your reservations line will someone answer the phone now or will i be on hold for an hour again |
| 10074 |
neutral |
usairways my hubby have a hr layover in dfw fm the cxl d flt pls help get him home sooner if you can any room on sby bwi or phl today |
| 10075 |
negative |
usairways e land without nose gear in houston flightglobal http tcoyfnhmwyff |
| 10076 |
negative |
usairways your customer service line keep tell me call back late flightr and disconnect how can i talk to someone about my flight |
| 10077 |
negative |
usairways i try call for yet another delay flight and be tell the phone line could not handle the volume and be hang up on twice |
| 10078 |
negative |
usairways i know you be deal with the weather but phlairport be a hot mess pls send reinforcements |
| 10079 |
negative |
usairways hr wait really bad exp phlairport luggage will not arrive w me do i really have go back las airport pick up when arrive |
| 10080 |
positive |
usairways thank to the friendly us airways staff that help me get book on various flight to get home today almost there |
| 10081 |
negative |
usairways flight sit fully load for over an hour air condition barely work |
| 10082 |
negative |
usairways on hold for two hours now pick up the phoneeeee |
| 10083 |
negative |
usairways rd time cut off after minutes on hold with chairman desk wth how be we suppose to rebook cancel flightled flight |
| 10084 |
negative |
usairways where be my bag in line deep at dca agents say call say talk to agents abysmal customer service |
| 10085 |
negative |
usairways dca to bna just tell they need to do hrs worth of maintenance be suppose to leave at be sigh |
| 10086 |
negative |
usairways why now just announce delay of from pvd when you know captain be already on delay flight come in frustrate |
| 10087 |
negative |
usairways any update on flt here at the gate and they have no expect time of departure |
| 10088 |
negative |
usairways this travel day suck but malcome k at gate rock this guy be the brand you want to be replicate his approach and style |
| 10089 |
negative |
usairways be on hold for four hours never get connect come to the airport and your rep essentially tell me and everyone else to screw |
| 10090 |
negative |
usairways cancel flightled my flight then put me on a flight the next dayi need help from somebody other than a robot please much appreciate |
| 10091 |
negative |
usairways be on hold hours now system hang up on me twice after an hour hold try correct online flight book problems error unhappy |
| 10092 |
neutral |
usairways be hours from airport sure would like to talk to someone |
| 10093 |
negative |
usairways no one answer your reservation phone line i need to book travel with a companion certificate how do i get through |
| 10094 |
negative |
usairways you suck do you even know the mean of contingency plan |
| 10095 |
negative |
usairways now in a black hole of your phone system |
| 10096 |
negative |
usairways use all of my monthly minute on hold with you assholes |
| 10097 |
negative |
usairways if you mean by post no usair empl to direct anyone not accept call no contact from usair re rebook greatjob |
| 10098 |
negative |
usairways rd connect flight delay but still can not make it still unable to speak to a real person |
| 10099 |
positive |
usairways i finally speak to a person despite the mind boggle wait time the rep be very pleasant and very helpful kudos to her |
| 10100 |
neutral |
usairways with chocolate flight please i m melt http tcojjdosfyibm |
| 10101 |
negative |
usairways worse experience clt to dc oversold by lose carry on luggagecancelled flightled connect flight to nyc flydelta |
| 10102 |
negative |
usairways color me confuse but why would i need to call and do this update your procedures and policies you can see who be connect |
| 10103 |
negative |
usairways i pack a carry on for a reason thank for make me check it i hop for better customer service in cle also nothappy |
| 10104 |
neutral |
usairways sadly they have try that and airport agentsno flight so they be strand at phl no chance of a hotel for them |
| 10105 |
negative |
usairways your service suck |
| 10106 |
negative |
usairways past tense re help no more it be be even more miserable than usual at clt |
| 10107 |
negative |
usairways first flight cancel flightled connect flight delay so will completely miss next connection no response on hold hrs help me |
| 10108 |
negative |
usairways now you do not know where my luggage be seriously |
| 10109 |
negative |
usairways i wait customer service minutes on the phone wof response have to hang up in the end since my battery die due to wait |
| 10110 |
negative |
usairways f den phx impressive lack of concern by hr late flight flight attndt wreck havoc on customer travel smugsmirk norush |
| 10111 |
negative |
usairways be on the phone for over an hour wait without an answer |
| 10112 |
negative |
usairways a member of your staff at phl just give us excellent customer care shame the same could not be say for the past hours |
| 10113 |
negative |
usairways i get rebooked at be after they wake me up just try to call twice and get hang up on worst customer service |
| 10114 |
neutral |
usairways with a glass of wine once we hit altitude |
| 10115 |
negative |
usairways alfamilyoffour maybe if there be anyone answer the phone they would please call back late flightr for hours not good enough |
| 10116 |
negative |
usairways this be the worst customer service i have ever have rebooked to tues but seat available on mon wtf contact me |
| 10117 |
negative |
usairways hours and just get disconnect |
| 10118 |
negative |
usairways i have be call for days |
| 10119 |
negative |
usairways between of us it be cost over to get home today for no reason where do i send my receipt to be reimburse |
| 10120 |
negative |
usairways f den phx serious display of poor customer service exhibit by flight crew today newamericanairline cheapslogannotmotto |
| 10121 |
negative |
usairways thank for cancel flight my flight tomorrow and not reflight book problems me on another one usairwaysfail |
| 10122 |
negative |
usairways any chance you can help our family rebook their flight that be cancel flightled |
| 10123 |
negative |
usairways flight den to phx flight attdt decide to stay downtown and be an hour late flight so entire flight delay she better get fire |
| 10124 |
negative |
usairways how aggravate zone board overhead empty but force bag check better not loose bag again flt http tcowxstvpzg |
| 10125 |
negative |
usairways minutes in baggage claim and no sign of luggage from our flight usairways your incompetence be overwhelm |
| 10126 |
negative |
usairways msscottwg that be unusual mean we screw up but will never admit to it goingforgreatnessfail |
| 10127 |
negative |
usairways horrible customer service fly from miami to philadelphia send to charlotte now can not get out of charlotte |
| 10128 |
negative |
usairways have have a medical issue late flight yesterday and need to change my flight today be on hold for an hour and still not through |
| 10129 |
positive |
usairways mellani b and whole team in columbia sc be absolute superstars incredibly helpful |
| 10130 |
negative |
usairways nburnside you hate delay too but you have her be hold her hostage goingforgreatnessfail |
| 10131 |
positive |
usairways please thank mellie at cae tammy in baggage claim at clt excellent customer service day but i have a complaint |
| 10132 |
negative |
usairways americanair my friends be strand at kphl and the representatives there will not even give them food vouchersany help please |
| 10133 |
negative |
usairways how be it possible that you do not have a call back service an automate message tell us to call back late flightr be so unhelpful |
| 10134 |
neutral |
usairways i want an icecream baby |
| 10135 |
negative |
usairways i have a major complaint that i want to address wyou about my hand luggage courtesy checkin what be the best way to do this |
| 10136 |
negative |
usairways sb um we know this storm be come be why do not useless air staff accordingly you idiots |
| 10137 |
negative |
usairways you can not control the weather but you can control customer service without luggage for hours still yet to speak to a human |
| 10138 |
negative |
usairways collectively since friday i have be on hold with customer service for over hrs my issue be not resolve so frustrate |
| 10139 |
negative |
usairways the automate message be not helpful and it be impossible to speak with a human right now desperately need our luggage |
| 10140 |
neutral |
usairways i ve be tell that you get a percentage on every plastic bottle that be sell around yout departure section turn up the heat |
| 10141 |
positive |
usairways on reaccommodation number lisa liza in raleigh be very helpful |
| 10142 |
negative |
usairways expedia hours for my friend to rebook his trip to korea after usairways cancel flightled a connect flight to chicago idiotic |
| 10143 |
neutral |
usairways at least they make you run so you want yo buy this fresh diet coke nice bizness plan its all about market right |
| 10144 |
negative |
usairways your customer service be atrocious |
| 10145 |
negative |
usairways my option be to use twitter most of the people work for you have no clue what they do they tell you to go to a but its b |
| 10146 |
neutral |
usairways americanair any help regard flight out of kphl would be much appreciate |
| 10147 |
negative |
usairways my friends be stick at kphl and not get any help from anyone can you guy contact them please |
| 10148 |
negative |
usairways what be the expect wait time to speak to someone via number |
| 10149 |
negative |
usairways my family friends and colleagues will never fly usair again bad weather happen the good airlines seem to communicate better |
| 10150 |
negative |
usairways my inlaws flight cancel flight tonight you auto rebooked flight on tuesday that do not work can you help reflight book problems them |
| 10151 |
negative |
usairways americanair almost half hour on hold my cell phone battery be die thank for your loyalty from a platinum member |
| 10152 |
negative |
usairways now go on minutes on hold |
| 10153 |
negative |
usairways you guy suck |
| 10154 |
negative |
usairways you keep suggest people call but we just end up on hold for hours you seriously do not have a better method |
| 10155 |
negative |
usairways your customer service be a joke first a mechanical cancel flightation now weather on hold since be no humans pls call me |
| 10156 |
negative |
usairways handle i find tkt on floor drop by someone no way i be in wheelchair to get to podium |
| 10157 |
negative |
usairways feet from the gate at phl but no grind crew you can not make this up |
| 10158 |
negative |
usairways why do you cancel flight flight to phl while delta fly a flight at the same time on time you cancel flight for no reason |
| 10159 |
negative |
usairways agent will not hold for connection arrive late flight min before departure time but min too late flight flt gate c disappoint |
| 10160 |
negative |
usairways no one be come to line on hold for hours can you help here if i provide conf code |
| 10161 |
positive |
usairways work w tiffany h at cust service desk in charlotte and she be helpful and patient still stick but she be great |
| 10162 |
negative |
usairways i can not wait for the nytimes and wsj to find out how poorly usairways handle this situation shameful http tcohhoxqpsuba |
| 10163 |
negative |
usairways hmmm do the flight even really exist or do they just create it last night to get people off their back usairsucks |
| 10164 |
negative |
usairways and the lie continue just wait another hr to get board pass for flight supposedly create today which be now cancel flightled |
| 10165 |
negative |
usairways be on hold hours for a cancel flight flight i understand the delay i do not understand you autoreflight book problems me on tuesday help |
| 10166 |
negative |
usairways nanceebing hour hold time at the moment and count disgrace |
| 10167 |
negative |
usairways i do they be busy |
| 10168 |
negative |
usairways thank you glad to be home there be lot of delay with the plane and flight crew do not show up it be very frustrate |
| 10169 |
negative |
usairways your people be kind and hardworking the infrastructure you have give them be horrid massivefail failphone fail |
| 10170 |
negative |
usairways flight leave cvg gate agent have no computer and count passengers on paper i feel safe |
| 10171 |
neutral |
usairways but need to confirm please help |
| 10172 |
negative |
usairways but have to return car to clt can i skip my flgjt back tonight from gso to clt and pick up at clt to fll i be tell yes |
| 10173 |
negative |
usairways big problem fll to clt then get off on clt but my fly to gso be cancel flightled have to rent a car to get to my pop funeral |
| 10174 |
negative |
usairways on hold minutes try to rebook cancel flightled flight really |
| 10175 |
negative |
usairways flight today cancel flight in phl dozens of other flight still go on hold for hrs i need to get to my job interview |
| 10176 |
negative |
usairways my brother brizzyberg miss his flight travel home for a funeral and can not get through to the call center can you help |
| 10177 |
negative |
usairways my flight have be cancel flightled on hold for hrs to reschedule need help now take way too long http tconehnsdckty |
| 10178 |
negative |
usairways how do it feel to have almost everyone hate you |
| 10179 |
negative |
usairways wait for you to figure it out this be unacceptable |
| 10180 |
negative |
usairways flight cancel flightled due to weather condition in arrival city uh i do not think so |
| 10181 |
negative |
usairways the plane i be on be have mechanical issue why can not i get off and get on a new flight now i have miss my connect flight |
| 10182 |
negative |
usairways good grief flight cancel flightled be on hold since |
| 10183 |
negative |
usairways answer the bloody phone |
| 10184 |
negative |
usairways need to get it together in indy only ticket agents and a line to the door felt bad for ppl who miss their flight |
| 10185 |
negative |
usairways you get to be f ing kid me usairways hours on hold listen to you all sell loan and valentine flower smfh |
| 10186 |
neutral |
usairways one question can i book one way ticket with award travelpoints |
| 10187 |
negative |
usairways so upset with customer service i have a simple question and the phone system have disconnect me all day today and yesterday |
| 10188 |
negative |
usairways our flight be cancel flightled chaos abound i be in good humour please give me free everything to appease me |
| 10189 |
neutral |
usairways if i rebook on another airline after my flight be cancel flightled do you reimburse i need to get home today not tuesday |
| 10190 |
neutral |
usairways how do i reserve my seat on the aa flight i transfer to from ord to evv |
| 10191 |
negative |
usairways passengers sit on plane for two hours flight from cmh all other flight have leave usairwaysfail worstairlineever |
| 10192 |
negative |
usairways gf be on hold for hours and call be drop help need a flight |
| 10193 |
negative |
usairways never hear back but this would help any chance i could bump up my flight time closer to pm today i be on flight |
| 10194 |
positive |
usairways good morning |
| 10195 |
negative |
usairways overbooked sxmclt delay deplane extra passengers missedconnection forcedovernight clt no lodgingfood disappoint |
| 10196 |
negative |
usairways you need to figure your schedule out worstflightexperienceever getmehome |
| 10197 |
negative |
usairways claim my flight cancel flight because phl runway not good but delta flight at same exact time be take off on time |
| 10198 |
negative |
usairways min on hold drive hours to get my delay bag i just want to pick it up at sju |
| 10199 |
negative |
usairways i have be on hold for minutes now any time you want to answer the phone that would be great |
| 10200 |
negative |
usairways seriously flight cancel flight auto rebooked to tuesday then hr min on hold for nothing rent car want refund |
| 10201 |
negative |
usairways lose bag can not reach human delivery driver say he will not give us carseat until we return loaner we hv no loanr help |
| 10202 |
neutral |
usairways be flight to mco canld resch if we opt for be depart tom will us air allow cng return day from sit to sun wof penalty |
| 10203 |
negative |
usairways trick for get into your hold queue i have be call since thursday and keep get the call back late flightr message |
| 10204 |
positive |
usairways many thank for your reply http tcocgfvgzb |
| 10205 |
negative |
usairways instead of tweet your customers apologize why do not you pick up your phone |
| 10206 |
negative |
usairways i really appreciate there not be an easy way to get another flight when mine have be delay over hrs for mechanical reason |
| 10207 |
negative |
usairways my bag be suppose to be deliver to nyc last night miss since thurs but be not here can someone call me |
| 10208 |
negative |
usairways take me hours to book flight yesterday due to system errors between you and americanair pay extra due to time lapse |
| 10209 |
negative |
usairways on hold with flight from dsm to dca be cancel flight know when it will fly |
| 10210 |
negative |
usairways almost hrs mins on hold any idea how much longer |
| 10211 |
negative |
usairways this be a real life exercise in crisis management which usairways fail miserably some compensation would go a long way |
| 10212 |
negative |
usairways ten hrs late flightr and still here on army cots airport wait for be flight poorlyhandled usairheads http tcofmrmn |
| 10213 |
negative |
usairways good news we have locate the crew and make contact with them flight be suppose to leave minutes ago usairwaysfail |
| 10214 |
negative |
usairways be on hold hours try to reschedule cancel flightled dcabos flight can anyone help |
| 10215 |
negative |
usairways americanair also your onhold message be try to sell valentines day gift over a week late flight sound about right for usair |
| 10216 |
negative |
usairways americanair strand in north carolina and try to figure out options but can not get anyone to talk to |
| 10217 |
negative |
usairways and at this point i do not need sorry i need a revers agt to pick up the call so maybe we can make the flight today |
| 10218 |
negative |
usairways sad experience today on family on southwest direct to mco my loyalty to usair not vacation with my boys today |
| 10219 |
negative |
usairways americanair be there anyone answer phone today listen to same damn message for minutes |
| 10220 |
negative |
usairways i have literally be on hold since be estplatinumeventually hang up again back on hold understand weather but ridiculous |
| 10221 |
positive |
usairways job well do from your philly employee run check in today tabitha help us in an emergency vacation save |
| 10222 |
negative |
usairways be on hd for hr and min at be since my flgt from dca to msy be cancel flightled still try to get out on hold now minssss |
| 10223 |
negative |
usairways you can not control the weather but you can control your systems process people and attitudes anotherfail |
| 10224 |
negative |
usairways you be for so far in ontime flight on this vacation |
| 10225 |
negative |
usairways i just get hang up on try to get to an agent can you help |
| 10226 |
negative |
usairways look like you lose another customer when you strand cgqueen at clt she vow never to fly with you again smoothtransition |
| 10227 |
negative |
usairways americanair work for me tight cx mia so they be delay our flight twice in secs jabevan http tcoguywqh |
| 10228 |
negative |
usairways my flight get cancel flightled to charlotte be on hold for an hour pls pick up |
| 10229 |
negative |
usairways now on hold for hrs min this be ridiculous |
| 10230 |
negative |
usairways why do not you hire people to deal with the call volume this be absolute garbage incompetent |
| 10231 |
negative |
usairways unfortunately patience will not get me to my boat that leave at pm i be on hold watch all flight fill up |
| 10232 |
negative |
usairways not happy try to get home on cancel flight flight be on hold for hours help this be just crazy |
| 10233 |
negative |
usairways wow flight cancel flightled sleep on the floor at the airport and now flight delay |
| 10234 |
negative |
usairways jtrexsocial i fell asleep from a call i place midght guess what still on hold be |
| 10235 |
negative |
usairways my phone have be on hold since midght fkn hrs of hold unacceptable |
| 10236 |
negative |
usairways hrs of wait time be unbelieavle unaccpetable biggest airline in the world should have failback call center |
| 10237 |
negative |
usairways once again your company actualy put people in weird situationsyour hostel voucher be fakesnow be ok but no lie please |
| 10238 |
negative |
usairways truly be the worst experience this weekend delay rerouted x now not board a flight and say flight be on time |
| 10239 |
negative |
usairways ok i guess the weather have be rough but i have be try to sort out miss airmiles for days any suggestions |
| 10240 |
negative |
usairways what a disaster flight miss passenger count by since it be do manually really |
| 10241 |
negative |
usairways ever think about hire more agents come on now do not you think hour hold be a little ridiculous get a clue |
| 10242 |
negative |
usairways xna have tsa precheck would be nice if your system know that |
| 10243 |
negative |
sb sound like usairways should have plan better since this weather be no surprise completely unacceptable wait time |
| 10244 |
negative |
usairways hours on hold to change a cancel flightled flight completely unacceptable |
| 10245 |
negative |
usairways we have be on hold for over hours after my wife s flight be cancel flight |
| 10246 |
negative |
usairways forget to call in the copilot so we be stick on the plane in phl look fwd to be strand in clt day of flight fail |
| 10247 |
negative |
usairways your airline also delay our bag to us for hours refuse to ship them to our local airport disappoint stillbagless |
| 10248 |
negative |
usairways have you ever lose luggage with an infant and a year old then customer service never answer the phone i have try all night |
| 10249 |
negative |
usairways worst experience with you cancel flightled flight no voucher and no luggage because ramp be break no other ramp in charlotte |
| 10250 |
negative |
usairways worst experience ever |
| 10251 |
negative |
usairways how do you manage to place a family of into a plain with none of them sit next to each other one of them be a yr old |
| 10252 |
negative |
usairways americanair suggestions be on hold hrs for flight that be now about to pass departure deal w ny weather need change |
| 10253 |
negative |
usairways americanair i be mean to fly on sit you just make it tues i can not afford to stay in a hotel for another two nights |
| 10254 |
negative |
usairways check into my flight yesterday and have be bump to a tuesday flight unacceptable and no agents to speak to |
| 10255 |
negative |
usairways flight to des moines cancel flightled unacceptable to be book on flight on tuesday because of work commitments hrs on hold |
| 10256 |
negative |
usairways now on hold for minutes |
| 10257 |
negative |
usairways now on hold for minutes |
| 10258 |
negative |
usairways on hold now over hrs on one phone hang on x on another how do you reach a person no weather condition make this excusable |
| 10259 |
negative |
usairways claim flight cancel flight due to weather at destination but delta have not cancel flight flight on same route |
| 10260 |
neutral |
usairways americanair fly from orlando to philly to charlotte to lynchburg saw advisory re philly wld like to fly from orl to char |
| 10261 |
negative |
usairways duh on baggage claim more hours and count flight http tcodkzlupqi |
| 10262 |
negative |
usairways jtrexsocial exactly how i have be disconnect time |
| 10263 |
negative |
usairways hrs on hold husband have decide we should sleep in shift so we do not miss the phone rep to reschedule |
| 10264 |
negative |
usairways just cancel flight my flight and tell me to call to rebook be on hold for minutes at be and still wait |
| 10265 |
negative |
usairways on hold for hours now have be call since monday i have a flight today need help now worst noexcusesaccepted |
| 10266 |
negative |
usairways on hold hrs try to reschedule our flight can anyone there please help us |
| 10267 |
negative |
usairways why be my first available flight for me now tuesday but a flight today that be book flt available to buy online |
| 10268 |
negative |
usairways you guy suck at jfk tonight oh this morning |
| 10269 |
negative |
usairways hours on hold still no answer horrible |
| 10270 |
negative |
usairways kieranmahan need two nights at a hotel in phoenix until he can get back to philly because of plane equipment crazy |
| 10271 |
negative |
usairways tough night two minute call on hold delay here in phoenix for two days because of one aircraft not ready not acceptable |
| 10272 |
negative |
usairways have be on hold for minutes need help usair why will not you help |
| 10273 |
negative |
usairways we appreciate auto reschedule our cancel flightled flight but you have nothing sooner than tuesday can fly into alternate loc |
| 10274 |
negative |
usairways after sit on the runway for hours i have to leave the airport wof my luggage be this ur st day |
| 10275 |
negative |
usairways we have be on hold for hours try to reschedule our cancel flightled flight can anyone out there please help us |
| 10276 |
negative |
usairways thx for take my for a way then cancel flightling st flt delay nd flt and you top it off by lose my one piece of luggage usuck |
| 10277 |
negative |
usairways i have be on hold for hours my flight be tomorrow do you really expect me to not sleep all night to stay on hold |
| 10278 |
neutral |
usairways i think it be ok |
| 10279 |
negative |
usairways my flight be cancel flightled and you guy be not answer the phone what do i do |
| 10280 |
negative |
usairways this be ridiculous i have a be flight and two hours of rest waste |
| 10281 |
negative |
usairways be on hold for almost hours try to rebook my cancel flight flight what in the world |
| 10282 |
negative |
usairways seriously you can not tweet and let people know that you have get customers that have be on hold for hours |
| 10283 |
positive |
usairways thank http tcopdrllre |
| 10284 |
negative |
usairways after plead with car service to stay hrs past pick up they leave me and my family but it be ok i have water and crackers |
| 10285 |
negative |
usairways after a grt flight to phx last week tonight be terrible hours tax and you give us water and crackers to compensate |
| 10286 |
negative |
usairways flight land over hours ago and they still have not get to the gate what be the hold uppp imtired wannagohome |
| 10287 |
negative |
usairways who do we voice our concern to when we can not get home with our month old after wait to taxi to a gate for hours |
| 10288 |
negative |
usairways abandon boston bind fliers someone in management need to saveface and showup |
| 10289 |
negative |
usairways tell my professors that when i do not show up to classwrite my midterm because i be stick with no flight home |
| 10290 |
negative |
usairways no us air ppl anywhere in phl direct strand pax kudos to the phl employees get off work at midnight only help we get |
| 10291 |
neutral |
usairways americanair just have to buy a safety ticket online you will refund whichever ticket s be unused in full without penalty |
| 10292 |
negative |
usairways hooray i have now be on hold for over an hour i have never love southwest more |
| 10293 |
negative |
usairways be the worst why on earth would americanair merge with them i will not be fly either of them any time soon |
| 10294 |
negative |
usairways three hours on hold then disconnect conf ebhset need to be home sunday for interview |
| 10295 |
negative |
usairways how do you do that you guy need to have much better communication how how can we do that |
| 10296 |
negative |
usairways be you guy awake need help with delay flight to get protect on late flightr flight from phl |
| 10297 |
negative |
usairways so how about some help with suggest time i could call to avoid such long wait time |
| 10298 |
negative |
usairways more than an hour hold to change a flight on the phone now what be up with that |
| 10299 |
negative |
usairways caterobbie if that link work most of us could take care of ourselves please contact your tech people to get that work |
| 10300 |
negative |
usairways i have be on hold since pm need to reschedule my cancel flightled flight for a morning departure tomorrow please help |
| 10301 |
neutral |
usairways download jeokoo the american app for air travelers |
| 10302 |
negative |
usairways obviously your corporate definition of patience need to be review pleasehurryup answerphone reschedulemyflight |
| 10303 |
negative |
usairways need help with a flight weather funeral tough combination on hold for over an hour please |
| 10304 |
negative |
usairways i have be on hold since pm how many customer service reps do you have seriously |
| 10305 |
negative |
usairways nburnside well if you really do not like them then she would be on an airplane fiousairways |
| 10306 |
negative |
usairways yes i be as well five hours on hold folks can you please tell me if this be typical try to be understand here |
| 10307 |
negative |
usairways can you please train your mechanics teach them to bring the tool to fix the plane with them and not leave them in the hanger |
| 10308 |
negative |
usairways charlotte staff need prayer disappoint in response to mishaps lotttttttt of piss off people here |
| 10309 |
negative |
usairways thank you for leave my yof grandma strand because connect flt could not wait minutes i will never fly you again |
| 10310 |
negative |
usairways hello it be be four hours since plane land flt phx to jfk hrs on tarmac wait gate plus an hour no bag yet |
| 10311 |
negative |
usairways chmom please reach out to our crewmember for assistance our apologies for the long wait generic |
| 10312 |
negative |
usairways can you please have your employee that have be call time by the flight crew finish maintenance on us so we can depart |
| 10313 |
negative |
usairways i better get a free flight |
| 10314 |
negative |
usairways nmagoodlife hours on hold and no answer guess the synergy of a merger be really plan out |
| 10315 |
negative |
usairways still wait on your reps to show now mins into wait in below freeze weather wait for a cab |
| 10316 |
negative |
usairways robprice how can he try again it will be hours before he get help contingency plan non existent |
| 10317 |
negative |
usairways delay depart bc ur flight attendant be not there then after land take hrs to get a gate now it be another he and no bag |
| 10318 |
negative |
usairways jtrexsocial hours on hold safe to say no one be work |
| 10319 |
negative |
usairways but every time i call i be on hold for min and then get disconnect any way someone can help |
| 10320 |
negative |
usairways surely there be some other ways to help me i can not really afford another hours now pls follow me so we can dm |
| 10321 |
negative |
usairways i be on hold for hours and still no answer be this really how you run your business http tcopxfhqkps |
| 10322 |
negative |
usairways keep drop my call and will not even let me stay on hold because they be too busy idontwanttocallback |
| 10323 |
negative |
usairways i never make a reward reservation becuase no one ever answer the phone the online one i make get cancel flight and i can not change |
| 10324 |
negative |
usairways can a real person help me here this customer service be poor i be at the mercy of someone since the flight be disappear |
| 10325 |
neutral |
usairways i intend tovery much my followers will as well |
| 10326 |
negative |
usairways your customer service be nonexistent terrible dozens wait for bag not place on our flight no staff anywhere neveragain |
| 10327 |
negative |
usairways even alternate options be allready full even with hotel voucher no more room in philly |
| 10328 |
negative |
usairways traveloneworld utterly frustrate after hours on hold call be disconnect i need to amend a flight book problems help ow emerald |
| 10329 |
positive |
usairways ok thank you very helpful this be why you be my favorite airline |
| 10330 |
negative |
usairways they provide no options since you all have a better sense of the weather i hop you could suggest |
| 10331 |
negative |
usairways you airline be do rather poor right now in slc wait to take off be suppose to take off now hours and minutes ago |
| 10332 |
negative |
usairways get new plan then get on this plane at its now and still on tarmac how ru go to compensate me for this |
| 10333 |
negative |
usairways just hit hrs what be typical wait time right now should i drive hm to the airport service desk |
| 10334 |
negative |
usairways be you go to do anything to help strand travelers of flight no communication from anyone all of us dump here |
| 10335 |
negative |
usairways question be why flight take off at all now a friend be stick needlessly in another city |
| 10336 |
neutral |
usairways in a few weeks |
| 10337 |
negative |
usairways wronganswer talk be cheap customer service be the action of make things right for the customer fail again |
| 10338 |
negative |
usairways hours how do i change my flight that be cancel flightled |
| 10339 |
negative |
usairways you will not give us a hotel or food can you at least suggestion options for make it to the metro city i have a ticket to |
| 10340 |
negative |
usairways actually it land in bwi minutes ago she be strand but i have friends to help you fail big time on this one |
| 10341 |
negative |
usairways i have be on hold for over one hour wait to reschedule a flight how much longer should i expect |
| 10342 |
negative |
usairways its fine just wonder where my money go |
| 10343 |
negative |
usairways you land me at bwi instead of reaganairport and have no plan for me to make it home to dc how do you suggest i get home |
| 10344 |
negative |
usairways strand at bwi after two diversions no cust service no transport dump here terrible customer service |
| 10345 |
negative |
usairways as a member of the news media the awful service of the last few days will not go unnoticed |
| 10346 |
negative |
usairways my wife sick yroldtwins and i have be wait in line now for hrs to see an agent phone agent say nothing til tuesday |
| 10347 |
negative |
usairways this be garbage be try to book a reward flight and then it get cancel flight and still can not get anyone on phone unacceptable |
| 10348 |
negative |
usairways cancel flightled flight baggage hold hostage at chl no communication |
| 10349 |
negative |
usairways delay due to faulty engine light great work guy come up on hrs sit on the plane worstairlineinamerica |
| 10350 |
neutral |
usairways yes tell me the only way to mod plan be to call the number |
| 10351 |
neutral |
usairways can i book award travel on etihad with dividend miles |
| 10352 |
negative |
usairways i have be i hold for min my flight just get cancel flightled and reschedule for monday this be unacceptable |
| 10353 |
negative |
usairways hrmin right now any end in sight |
| 10354 |
negative |
usairways i have fam that be suppose to fly that be currently in the hosp try to speak to a human yr phone sys cut off pls hlp |
| 10355 |
negative |
usairways flight how be you go to compensate me for sit on the tarmac for mins and miss my phx bos connection |
| 10356 |
neutral |
usairways what be go on with passengers divert to clt on fll to phl flight that leave at tonight |
| 10357 |
negative |
usairways on top or have to check my bag i have to wait over min for my bag to come out at baggage claim thank for waste my time |
| 10358 |
negative |
usairways i have to sit in your kitchen and move stuff around so i have what i need i be extremely disappoint in your service |
| 10359 |
negative |
usairways be sit on the tarmac for mins now bc engine be break how be you go to compensate passengers worstairline |
| 10360 |
negative |
usairways it be your fault the flight be delay to begin with i should not have to check my bag if there be a bunch of space |
| 10361 |
negative |
usairways it be an extreme inconvenience to make ppl check bag when there be a lot of overhead space leave you lie so you be not at fault |
| 10362 |
negative |
usairways stick on the runway for hrs min due to weather in phl nowhere can i find accurate info on to bos |
| 10363 |
negative |
usairways no more hotel voucher everyone have to get one but not me what do i do arrive from amsterdam snowstorm |
| 10364 |
negative |
usairways yep except this delay be due to a hasty and unwise decision to pushback other plane before the plow be do fail |
| 10365 |
negative |
usairways by far the worst airline in history i will never ever fly your garbage again |
| 10366 |
negative |
usairways pullin some sh delay flight again smh obj http tcoavrffhmcv |
| 10367 |
negative |
usairways phlairport flight land at pm and we be still on the plane help |
| 10368 |
negative |
usairways trbl experience hrs on the tarmac for an inch of snow in phl no hanger open a pile of snow terriblecommunication |
| 10369 |
negative |
usairways flight passengers stick on plane in philly where be the gangway we can not hear the pilot |
| 10370 |
negative |
usairways hours and count wait to get into a gate in philadelphia just ice on the cake for a miserable flight experience |
| 10371 |
negative |
usairways help it say the payment be deny but my money have be take out of my bank and it say i have no trip come up |
| 10372 |
negative |
usairways help flight cancel flight can not call because my phone do not work in europe please help say i be book want to confirm |
| 10373 |
negative |
usairways not happy w app late flightly last time i fly would not let me check in this time i check in go on late flightr say i never check in |
| 10374 |
negative |
usairways americanair how do i get thru on hold over hours |
| 10375 |
negative |
usairways be flt en route to dca or bwi after divert to rdu your phone service suck and your website be conflict |
| 10376 |
negative |
usairways how do i change flight hours be crazy please help |
| 10377 |
negative |
usairways how do i get thru on hold hours minutes be this normal my call be lose |
| 10378 |
negative |
usairways weather do not excuse poor customer service lack of info from staff or the fact staff have not turn up |
| 10379 |
negative |
usairways please help on hold hours can not change flight i be stick here |
| 10380 |
negative |
usairways on hold hours what be the number to speak to someone this be unacceptable i need to change flight |
| 10381 |
neutral |
usairways my guess be what happen in vegas end up in philly sexy http tcoqgmfcbyt |
| 10382 |
negative |
usairways he wait over two hours on the phone have to book and get to mi family member very ill time of the essence |
| 10383 |
negative |
usairways depart from where it depart phx and be due to land at dca around pm |
| 10384 |
negative |
usairways can not stress enough how awful the agent be for flight know ppl from delay flight be on way in mins no compassion |
| 10385 |
negative |
usairways i certainly understand the hold delay for wx reschedule i have be on for hrmin do you have an estimate wait time |
| 10386 |
negative |
usairways and cherry on topflight be on runway after we land on time for mins still do not get half the luggage |
| 10387 |
negative |
usairways likelihood of phl to bdl actually leave tonight hour delay so far |
| 10388 |
negative |
usairways my brother his family strand in clt tonight bc gate e agent would not hold plane for two minutes now drive in bad weather |
| 10389 |
negative |
usairways over an hour be unacceptable wait time thank for nothing be sure never to fly you again |
| 10390 |
positive |
usairways thank guy get hold of someone really awesome service i appreciate it |
| 10391 |
negative |
usairways understand it simply feel as if the staff be not be entirely truthful about the situation |
| 10392 |
negative |
usairways not happy wife th bday trip would like to be fully compensate for both flight |
| 10393 |
negative |
usairways delay in philly since sit ontarmac since pm flight plz contact donaldaroberts gmailcom |
| 10394 |
negative |
usairways worst trip ever wish pilot would have let me off plane at pm during st delay now pm and still sit on runway |
| 10395 |
positive |
usairways first class service on us phlmco today from the flight attendant in f i do not catch her name but she be top notch |
| 10396 |
negative |
usairways so far no call back |
| 10397 |
positive |
usairways oh well i will get to cancun eventually |
| 10398 |
negative |
usairways stand in line with people all look to do the same |
| 10399 |
negative |
usairways can not book to redeem companion fair without speak to agent vs this be a family emergency unacceptable |
| 10400 |
negative |
usairways can i at least get a response i try the gate person send me the wrong way to cust srvc cust srvc when i find them |
| 10401 |
negative |
usairways that be clever its clear you need more agents min hold and count flex workforces be highly possible in |
| 10402 |
negative |
usairways hey folks where do you hide luggage when you cancel flight a flight you have very angry people with no luggage |
| 10403 |
neutral |
usairways can i get an update on flight to dca |
| 10404 |
negative |
usairways you can send my luggage to my house |
| 10405 |
positive |
usairways eyyyy cancel flightlations flight book problemss reflight book problemss but you all get me on the same flight out tonight not tomorrow the fc upgrade thx |
| 10406 |
negative |
usairways thank for let me know of the hour delay and hours on hold |
| 10407 |
negative |
usairways please respond to me i have be on hold on the reservations line for an hour and minutes i would really appreciate it |
| 10408 |
negative |
usairways from here on out when i can at all i be fly delta since when be a plane get stick in a drift for hours a weather issue |
| 10409 |
negative |
usairways on hold for hour and min try to find the luggage flight cancel flightled where be luggage http tcoisfmizat |
| 10410 |
negative |
usairways never mind that you could have tell the gate i be on my way you could delay mins but not |
| 10411 |
negative |
usairways and now i be go to miss my gma s memorial because i do not flydelta |
| 10412 |
negative |
usairways usairways really you land me in philly hours before my flight wait hours behind a plane you get stick |
| 10413 |
negative |
usairways your app and website be trash af |
| 10414 |
negative |
usairways not best please with service so far on our third gate and still no guarantee that it be the correct one |
| 10415 |
neutral |
usairways do not want to clog your alreadycrowded line with a special meal request can someone dm me to sort out vegetarianproblems |
| 10416 |
neutral |
usairways i should also add the weather condition be terrible expect inch of snow any advice |
| 10417 |
neutral |
usairways i be on flight from dia to ontario tomorrow morning no access to the airport via taxi or shuttle what should i do |
| 10418 |
negative |
usairways how about an update with real information still wait on tarmac in philadelphia |
| 10419 |
negative |
usairways you mean pm i would be in vegas by now if i would be allow on my original flight |
| 10420 |
negative |
usairways bravo handle msp to phx today delay late flightr cancel flightled miss surprise th bday which be reason for tripnever again |
| 10421 |
neutral |
usairways well depend on the policy will make the determination as to which airline be select to travel |
| 10422 |
negative |
usairways still wait for another crew member cabinfever |
| 10423 |
negative |
usairways hey i hve cancel flightled flght on hold for min nw rebook website not work can you give me some insight if i dm conf |
| 10424 |
neutral |
usairways just land flight any chance of make flight phoenix to aus |
| 10425 |
negative |
usairways i need help in air on to clt from phl conf dmqf need confirm on to bna at be bump all day need home |
| 10426 |
negative |
usairways finally leave home from nc will lodge respectful complaints mechanical issue after clear for runway hourwait nocrew |
| 10427 |
negative |
usairways be on hold way to long be this the best level of service you can provide one hour be too long |
| 10428 |
positive |
usairways thank you |
| 10429 |
negative |
usairways sit in a cesspool of germs on the grind in phl for hours now |
| 10430 |
negative |
usairways hour at the gate |
| 10431 |
negative |
usairways do not think you guy could mess things up any more never fly with you again |
| 10432 |
negative |
usairways wait for hours no luggage line too long leave airport when flight cancel flight where do luggage go on hold for hour so far |
| 10433 |
negative |
usairways so you strand my bag in philly last sit and strand me in philly this sit thank for the bullshit |
| 10434 |
negative |
usairways look like i be already delay and will miss my connect flight in philadelphia do you undelay your flight |
| 10435 |
negative |
usairways husband try to use dividends companion fair for emergency transfer put on hold for over two hours give up disappoint |
| 10436 |
negative |
usairways rylietolbert wow you would not say |
| 10437 |
negative |
usairways bf have be stick in clt all day be the lounge offer free this weather suck we all want to cry tequila shots |
| 10438 |
negative |
usairways tmadcle we do not like to hear this we be sorry that it be take so long to get through stop send generic responses |
| 10439 |
negative |
usairways suck flt late flight by mins miss my connection thank for the buck and a middle seat on the next flt |
| 10440 |
negative |
usairways worst experience of all time will never ever ever travel with you again ever |
| 10441 |
positive |
usairways i be not fly your airline tonight however a friend be and i be present for her help i fly unite and they could learn |
| 10442 |
neutral |
usairways how long before departure do gate stay open will i make my connect flight to rdu from flight |
| 10443 |
negative |
usairways so you cancel flightled my flight again be you pay for my hotel |
| 10444 |
negative |
usairways something be wrong with your phone system if you call someone and do not play the record flight notification be us late flight |
| 10445 |
neutral |
usairways i be fly with you this summer will i be able to leave miami airport during my hour stopover there |
| 10446 |
positive |
usairways the plane crew have be as professional and courteous as the gate agents be fluster |
| 10447 |
negative |
usairways hell be terrible gate agents and a three hour wait at the gate |
| 10448 |
negative |
usairways i make the change online but could not checkin online so have to call hrs on hold btw should not have be charge |
| 10449 |
positive |
usairways your ticket agents at gate in providence airport rock tonight especially kristy sorry if that be not the correct spell |
| 10450 |
positive |
usairways shoutout kristie sp from gate pvd today she be a rockstar be a tremendous help in a tough situation promotethatgirl |
| 10451 |
negative |
usairways nervous for flight tomrw out of key west not friendly customer service |
| 10452 |
negative |
usairways i be call before i leave and as it turn out unite answer their phone instead and they rebooked my usair flight |
| 10453 |
positive |
usairways thank you for your help today i have be a loyal us airways customer and i appreciate your respond to my tweet |
| 10454 |
neutral |
usairways message me if you want to issue a refund so someone else can use my seat tomorrow be flightcancelled flight custservicehasnonumber |
| 10455 |
positive |
usairways an already pleasant flight from london to charlotte us be make fantastic by an amaze attendant thank you so much robert |
| 10456 |
negative |
usairways americanair will not even refund for a flight they cancel flightled horriblecustomerservice |
| 10457 |
negative |
usairways call drop no call back another minhour for another rep the worst cs ever online by phone in person |
| 10458 |
neutral |
usairways americanair off to vegas http tcoaygaoebuu |
| 10459 |
negative |
usairways will you fly me to somewhere warm i be tire of this snow |
| 10460 |
negative |
usairways why the hell you leave alliance and join world be beyond me not a smart move time to start look at other carriers |
| 10461 |
negative |
usairways and apologies be thin when you do not even offer hotel vouchers to your strand customers |
| 10462 |
negative |
usairways i do they tell me it be a min wait they would call back it be already be min horrible |
| 10463 |
negative |
usairways but only for certain flight from cltnyc the notion that you can not rebook customers for hours be absurd |
| 10464 |
negative |
usairways have to cancel flight of my flight because my versace biceps would not stow completely under the seat in front of me |
| 10465 |
negative |
usairways disappoint with your toll free number terrible customer service my flight have be cancel flightled would like to get home |
| 10466 |
negative |
usairways it a change fee request from a month ago after one hour on phone with your team i be tell day backlog awful |
| 10467 |
negative |
usairways flt last nght cancel flightedmechprobs flt this be cancel flightedsnow finally on a flt home st cls empty they will not let me sit there |
| 10468 |
neutral |
usairways hello we be do a world record attempt on the amount of ball point pen in a collection please could you help with a pen |
| 10469 |
neutral |
usairways if i be travel with an infant in my lap be there anything i need to do to notify you |
| 10470 |
negative |
usairways you be kill me sche a flight to board min after mine arrive with gate on other side of airport genious |
| 10471 |
negative |
usairways americanair empty seat open in st on aa no upgrade for a yous gold member would love consistent policies |
| 10472 |
positive |
usairways woohoo he still have more flight but so happy to hear they be in the air just about cry must be the preggo hormones thx |
| 10473 |
negative |
usairways status show delay it be just wait for takeoff so do it depart it certainly do not at pm http tcoemrubuwzd |
| 10474 |
negative |
usairways you be right it be not fun especially when i do not have much of a choice lol curvygirltravels |
| 10475 |
neutral |
usairways can you help us figure out our correct six digit confirmation number |
| 10476 |
negative |
usairways and my rebooked flt be not until monday and i do not get a voucher for a hotel never again us airways |
| 10477 |
positive |
usairways thank you this whole crew have rock through bad weather and diversion pilot keep us well inform customerservice |
| 10478 |
neutral |
usairways what about aa miles for usair flight book through american |
| 10479 |
positive |
usairways i hope i get the opportunity to join the team with this job open |
| 10480 |
negative |
usairways how be it that my flt to ewr be cancel flightled yet flts to nyc from usairways be still fly |
| 10481 |
negative |
usairways americanair flight sf to nyc only make it to philly ur customer service be tell me no refund for the last leg offensive |
| 10482 |
neutral |
usairways can you dm me please |
| 10483 |
neutral |
usairways need seat assignments for one leg of family s return flight can you please help via twitter pm |
| 10484 |
positive |
usairways thank you you have always be so good to me i will follow up |
| 10485 |
positive |
usairways no problem he be the only person in the airport who would help |
| 10486 |
neutral |
usairways okee doke |
| 10487 |
positive |
usairways thank you it be from bwi keep see different stats from delay to await take off to delay |
| 10488 |
positive |
usairways nick on flight be awesome please reward him in some way he have keep us smile on a bad day of travel customerservice |
| 10489 |
negative |
usairways i be tell a return call by a human |
| 10490 |
negative |
usairways guy i need help my reservations try call and i be tell to call late flightr please help me here |
| 10491 |
positive |
usairways sit on a plane in philadelphia for over minutes wait just to get off the plane great service |
| 10492 |
negative |
usairways phlairport cancel flight flight due to weather no problem but wait for luggage for hours it must be deliver |
| 10493 |
negative |
usairways comin in clutch and send me to charlotte then home i h you americanair except for wayne you a real g thankjesus thankme |
| 10494 |
neutral |
usairways this very pregnant lady s hop pray hubbys flight from bwi get off the grind i would like him to get here before baby do |
| 10495 |
neutral |
usairways ok thank |
| 10496 |
negative |
usairways every time i try the line be disconnect bc the system say you have too many call glad your screw up matter so much to you |
| 10497 |
negative |
usairways another hour go they sit with more snow on them seriously http tcofupfuayir |
| 10498 |
negative |
usairways already do i travel for a live no help at all that it will take weeks for any repair and i have to pay to ship to tx |
| 10499 |
negative |
usairways we do americanair say to open one with you too |
| 10500 |
negative |
usairways be find when he check in now no info please dm me and help me fix this now |
| 10501 |
negative |
usairways to a book hotel for the night so i have to find him a room at midnight then say his bag will be on the plane but can not |
| 10502 |
negative |
usairways this be ridiculous you delay my husband s flight make him miss his connection tell him to leave his bag send him |
| 10503 |
negative |
usairways be tweet with the team at americanair who inform me that the problem be that you never send his bag to them yesterday |
| 10504 |
negative |
usairways can you tell me what the policy be for preboarding with small children be that still a thing |
| 10505 |
negative |
usairways your baggage system have hang up on me twice because you have too many callers i need to find my husband s sweetingr bag |
| 10506 |
negative |
usairways have not eat all day either so lem me get that cc so i can buy a burger across from the terminal dobetter usairwayssuck |
| 10507 |
negative |
usairways look forward to wait on hold for hrs to reschedule my flight bunch of idiots work for this airline |
| 10508 |
positive |
usairways big thank you to your ticket agent ute v at dulleswashington for outstanding guest service to get me rebooked |
| 10509 |
negative |
usairways you guy straight up suck ass |
| 10510 |
negative |
usairways still effin wait not weather delay not engine trouble but lack of crew be you shit me |
| 10511 |
positive |
usairways i love you guy |
| 10512 |
negative |
usairways my miles will expire on and it could take someone days to respond i have over miles that i do not lose iusair |
| 10513 |
negative |
usairways i have be try all week to book a multi city award trip can not book online i be tell to call back some other time what |
| 10514 |
negative |
usairways what be i pay you for fly the damn plane not one announcement from the crew let me know how you want to refund me |
| 10515 |
negative |
usairways beg to differ things book wrong and still not fix get your act together usairsucks |
| 10516 |
neutral |
usairways can not control weatherflight attendantcan control thisgreen acu bag hrs count yep that be me http tcojutcdrljl |
| 10517 |
negative |
timbennettg usairways cancel flightled sch departure be be not snow yet and other flight be still leave fail |
| 10518 |
negative |
usairways and now your half assed plane be fall apart some one tell my family i love them dobetter http tcouadoual |
| 10519 |
negative |
usairways be the th circle of hell right after the dmv noshadetothedmv |
| 10520 |
negative |
usairways thank for the seat that do not recline i be shock i be not be ask to serve everyone drink on the plane dobetter |
| 10521 |
negative |
usairways it be be three weeks since i be specifically tell i would get a call back from your folks in az should i keep be patient |
| 10522 |
negative |
usairways unbelievable that for consecutive days i can not get through to a person on hold over hours and still go |
| 10523 |
negative |
usairways you be cut into my pregame time go kentuckymbb |
| 10524 |
positive |
usairways can not wait for the trip thank for get me there |
| 10525 |
negative |
usairways what be the seat assignment policy why let us choose a seat only to change it on us two weeks late flightr |
| 10526 |
negative |
usairways yes it be february bad weather happen every winter if you guy do not have the business sense to forecast that i be at a loss |
| 10527 |
negative |
usairways i call twice the record say that it have be deliver to my apt but it be not here |
| 10528 |
negative |
usairways in do not have it on me at the time as i be take amtrak home how do we call for partial refund |
| 10529 |
negative |
usairways hour hold finally cancel flight ticket stick to delta expedia who allow easy online cancel flightsrefunds http tcorkvczbpdce |
| 10530 |
negative |
usairways hold time to book award travel from gold status hours and count days of call usairwaysfail americanair |
| 10531 |
negative |
usairways now what you cancel flightled my flight again be you pay for my hotel |
| 10532 |
positive |
usairways your team member at dca tamara r be her name be awesome you should have more employees like her |
| 10533 |
positive |
usairways thank for get us on ur plane awesome flight attendant who be make us smile after difficult travel customerservice |
| 10534 |
negative |
usairways have baggage lose last night no call from us airways and no bag and nobody answer phone badcustomersrvice whereismybag |
| 10535 |
negative |
usairways if my flight s be cancel flightled and i can not reach anyone over the phone or ticket agents safe to assume i be not rebooked |
| 10536 |
negative |
usairways americanair where be my bag so be itis be lose for more than hours poorcustumerservice |
| 10537 |
neutral |
usairways how do flight look i be hear about cancel flightled departures from reaganairport and i be about to head into it |
| 10538 |
negative |
usairways americanair be there a way to reserve a veg meal online for a flight to brazil tomorrow i have be onhold for more than hour |
| 10539 |
negative |
usairways rebooked me after i miss my flightnever call me and i do not check my email i cont http tcoutfdhxapu |
| 10540 |
negative |
usairways so be where be my bag |
| 10541 |
negative |
usairways be on hold for minutes and count for a month old change fee refund request for a funeral this be pathetic |
| 10542 |
negative |
usairways after flight cancel flightlations we finally get a flight get to the gate on time you have give our seat away seriously |
| 10543 |
negative |
usairways the american eagle plane you be use for clt to rdu be disgust you should be ashamed disgust ew http tcobxhirugzv |
| 10544 |
negative |
usairways undermine the intelligence of customers by ignore their complaints with their copy and paste can responses usairwaysfail |
| 10545 |
negative |
usairways provide poor customer service by respond to complaints with a copy and paste template flight unrelate flightd to complaint usairwaysfail |
| 10546 |
negative |
usairways i have be on hold for over hours there have to be an easier way to cancel flightget a refund http tcocmroiypc |
| 10547 |
negative |
usairways enormous line at customer service and two agents what kind of service be that http tcoffanixjhwh |
| 10548 |
negative |
usairways inexcusable behavior by gate agent sorry be not enough flight clt bna |
| 10549 |
negative |
usairways choose you for a flight with very time sensitive arrival and you drop the ball what give clt good way to lose my business |
| 10550 |
negative |
usairways i be try to cancel flight my flight within the hr window but have be on hold for over an hour be there an alternate i can dial |
| 10551 |
negative |
usairways i have be on hold for an hour try to change my flight come on |
| 10552 |
negative |
usairways what happen if the flight take off before we cancel flight that be the issue we do not want to pay because of your inaccessibility |
| 10553 |
negative |
usairways i be assist marccopely he be already rebooked agents rude unhelpful discourteous frequentflyers appal unacceptable |
| 10554 |
negative |
usairways this be ridiculous at clt and we miss our connect flight because of a chuckhole on runway shameful |
| 10555 |
negative |
usairways look at that the flight i have be try to book for days be go i guess someone get through thank keep up the fail |
| 10556 |
negative |
usairways no one at clt know about runway issuesmy inbound flight be only one delayedconnection leave without menow i be stick |
| 10557 |
negative |
usairways flight rude rude rude service awful |
| 10558 |
neutral |
usairways what be contact info to upgrade use advantage miles |
| 10559 |
neutral |
usairways shivadelrahim what about upgrade |
| 10560 |
negative |
usairways what be with all the cancel flightlations to pbi we have pax at dca that have be send to different line between aal and awe help |
| 10561 |
negative |
usairways so i still need to stay on hold http tcosdyttzd |
| 10562 |
neutral |
usairways how do you have only flight into lexington this afternoon with the kentuckymbb play a big game tonight dobetter |
| 10563 |
negative |
hey usairways base on the number of retweets and like on my fb post it be nice to know i be not alone in my frustrations with you guy |
| 10564 |
negative |
usairways seem to be the only airline without a dedicate line for status members |
| 10565 |
neutral |
usairways flight nuw arrive at flytpa follow flight from phlairport http tcottlwzgiyag |
| 10566 |
negative |
usairways i just learn that although there be travel policy and they waive the change feeyou will still be charge a reservation fee |
| 10567 |
positive |
usairways star align connect flight be delay into clt make it thank glad to know someone be listen time for in mobay |
| 10568 |
negative |
usairways if one with americanair why can not you use american miles |
| 10569 |
negative |
usairways why can not sapphire members reach anyone on the phone |
| 10570 |
negative |
usairways gold desk quote me to rebook due to weather can buy first seat on same flight for why on hold for mins now |
| 10571 |
negative |
usairways profsolutions be prepare for hours hold time |
| 10572 |
negative |
usairways sadly your word do not represent your company s action talk be cheap |
| 10573 |
negative |
usairways try to cancel flight a flight urgently get hang up on twice sweet refund policy |
| 10574 |
negative |
usairways seanvrose sean keep in mind if you call plan on be on hold for hours |
| 10575 |
neutral |
usairways what be your policy regard largesize passengers who can not fit into a single coach class seat |
| 10576 |
negative |
usairways owen f at dca gate rude |
| 10577 |
negative |
usairways the worst in customer service usairways call for over a month to book a flight poorcustomerservice usairwaysfflyer |
| 10578 |
negative |
usairways on hold for minutes count to cancel flight reservation book within hours can i do it here conf code fdk xzmscw |
| 10579 |
negative |
usairways thank for the hour flight from pit to phx with zero entertainment guess why i have a quarter million miles on delta |
| 10580 |
negative |
usairways i get extend hold time due to the weather but hours on hold and count help |
| 10581 |
negative |
usairways official time of call hours minutes but must add for minutes your reservation agent be extremely professional and helpful |
| 10582 |
negative |
usairways i be currently miss a basketball game due to your lose bag policy terribleservice wheresmyrefund |
| 10583 |
negative |
usairways your flight attendants be all jerk |
| 10584 |
negative |
usairways easily the most ridiculous experience try to spend money with your company |
| 10585 |
negative |
usairways be tell it be a software bug tell to call back this be now your system be too busy to handle any call this be clown shoe |
| 10586 |
negative |
usairways be on hold with reservations for over min already worstairline |
| 10587 |
negative |
usairways now the rd issue with the plane be a fuel leak they will let us know soon what they decide getmeoffthisplane ineedabeer |
| 10588 |
negative |
usairways franchise my friend have be on hold for hours and still count |
| 10589 |
neutral |
usairways do anyone know the hold time for usairways reservations |
| 10590 |
negative |
usairways flight dca to clt stick wait on clt atc cmon faa miss flt clt to mbj hope you can rebook me |
| 10591 |
negative |
usairways when try to checkin online it say to call now i have be on hold for hours what to do |
| 10592 |
negative |
usairways how long be you go make us sit in this plane while they repair it could i at least get a beer |
| 10593 |
negative |
usairways i have be on hold for approach hrs for an issue when i change my ticket online frustrate |
| 10594 |
negative |
usairways on hold for hr min not will to hang in there as long as franchise americanair answer in min you be not yet |
| 10595 |
neutral |
usairways what be the point of email state i do not get bump to st class i know i be not in first class i book the regular ticket |
| 10596 |
negative |
usairways hours and minutes just want to know i be still in the queue |
| 10597 |
negative |
usairways check in at st louis be so rude even the tsa be nicer than them |
| 10598 |
negative |
usairways so disappoint least you could do be give us access to admirals club for an hour before our flight to our wed |
| 10599 |
negative |
usairways pay to upgrade to first class go up to admirals club at phx airport to be turn away because our flight be to cun and not mc |
| 10600 |
negative |
usairways can you please post wait timehave be on hold for two hours |
| 10601 |
negative |
usairways say my friend miss her flight when she clearly sit next to me on the plane now you be cancel flight her flight home wtf |
| 10602 |
negative |
usairways or be anyone even respond to social media awful |
| 10603 |
positive |
usairways a big thank to the gate agent fltkeeping us inform of the delay greatcustomerservice |
| 10604 |
negative |
usairways i be on vacation this be the last thing i want to be do be anyone even answer the phone |
| 10605 |
negative |
usairways i fuck hate your customer service i have be on hold all morning try to figure out why you cancel flight my flight |
| 10606 |
negative |
usairways dca to rsw at be cancel flightled rebook to charlotte cancel flightled can we rebook selves online |
| 10607 |
negative |
usairways how do i find an email address regard reativation of dividend miles nothing on website |
| 10608 |
negative |
usairways baggage drop at phl bc be incredibly back up unacceptable service |
| 10609 |
neutral |
usairways we be glad to hear it out of curiosity what cause such flight pattern |
| 10610 |
negative |
usairways try fly frm dca to srq to visit a family member in hospice but be cancel flightled can someone assist me |
| 10611 |
negative |
usairways i do not want a reservation change just add a service be go public with this to get help |
| 10612 |
negative |
all followers please note that usairways be not take customer service call nor respond by help via soc media dontflyusairways |
| 10613 |
negative |
usairways your checkin at phlairport be a shitshow and the agent behind the counter who try to send me to the wrong destinationrude |
| 10614 |
negative |
usairways sit on the runway at phl for the last min because the correct weight for the flight be not in the system jobfail |
| 10615 |
neutral |
usairways so no idea thank |
| 10616 |
negative |
usairways any guesstimate on hold time can not change my flight online at mins and count |
| 10617 |
negative |
usairways try to change my flight due to nyc travel advisory your online system cancel flight my entire flight be on hold for over hr |
| 10618 |
negative |
usairways yes but the manner with which it be do be harsh for those affect already check in no remorse weak alternatives |
| 10619 |
positive |
usairways ok thank you |
| 10620 |
negative |
usairways tell to work it out ourselves joke fail |
| 10621 |
negative |
usairways incapable of seat a yo and mom together toddler in his own row fail cnn |
| 10622 |
negative |
usairways bump people off a flight ten minutes before takeoff because the flight be overbooked fail |
| 10623 |
negative |
usairways you call this a window seat airbusseatfproblems http tcozkoeclgiu |
| 10624 |
negative |
usairways be there a number to call to modify reservation please help very frustrate with american and us air merger |
| 10625 |
negative |
usairways you have completely ruin a pro athlete s ability to prepare for a race now you will not help him get the bike he need to the dr |
| 10626 |
negative |
usairways cool now sweetingr have be tell you can not reroute his bag after he be tell to leave them last night he need them to race |
| 10627 |
negative |
usairways quick let us board a plane so that we can sit on runway for hours clockwork scareways neverfails aumilo |
| 10628 |
negative |
usairways also get excite because he be go to be unable to contact you all from his destination so you get to talk to me |
| 10629 |
negative |
usairways flight fracat do some odd zigzag movements over frankfurt be everything ok |
| 10630 |
negative |
usairways it be pretty hilarious that you want sweetingr to finish his awful experience before do something make it right now |
| 10631 |
negative |
usairways you would think if you be go to cancel flight my flight you would rebook our seat to something other than the last row usairwaysfail |
| 10632 |
negative |
usairways no online clearly state i can not it say to call res i already explain that |
| 10633 |
negative |
usairways deal w fam emergency be tell be rebooked this be to aa flight out of ord and now it be not in system need help as soon as possible |
| 10634 |
positive |
usairways get it thank |
| 10635 |
negative |
usairways umm can you define extra time |
| 10636 |
neutral |
usairways international |
| 10637 |
negative |
usairways oh yes because i have load of time run to my connect flight after you delay me for about minutes |
| 10638 |
negative |
usairways hey my bag be damage fly with you yesterday what can i do |
| 10639 |
neutral |
usairways land at phoenix but we have to board a flight quickly to vegas so no time at the airport what now |
| 10640 |
neutral |
usairways i leave something on a recent flight today who do i contact to retrieve it please thank |
| 10641 |
negative |
usairways americanair flight s four subsequent delay destroy my travel plan this even look to resolve this matter |
| 10642 |
negative |
usairways i do at pm still no bag |
| 10643 |
positive |
usairways just speak with a representative move my flight earlier thank you so much for the follow up |
| 10644 |
negative |
usairways congrats you have just lose a customer for good when i make a unite weather change free min you guy hrs on hold |
| 10645 |
negative |
usairways so when be i suppose to call the internet desk especially since my reservation tell me to directly call the main number |
| 10646 |
negative |
usairways not only do you lose the flight plan now ur flight crew be faa time out thx for havin us sit on the tarmac for an hr pathetic |
| 10647 |
negative |
usairways i have be on hold for minutes wait to talk to someone about my flight tomorrow be there another number to call |
| 10648 |
negative |
usairways you be despicable the flight plan be lose now we have be sit on the tarmac for an hour its a min flight |
| 10649 |
positive |
usairways hey guy just want to say i have the best flight ever thank you so much i fell asleep and actually have a wet dream |
| 10650 |
negative |
usairways can you help me update ktn on the profile ticket book via aa that info do not get pass on i have be on hold forever |
| 10651 |
negative |
usairways so you be not honor miles with unite that be travel last year |
| 10652 |
neutral |
usairways you need to check information regard hotels shuttle re rout flight delay flight |
| 10653 |
negative |
usairways i be eventually give a flight to memphis but only after i be take off my original flight bc i be check in as my father |
| 10654 |
negative |
usairways how the heck do one get the internet desk to authorize a waiver would that involve be on hold for another hour |
| 10655 |
negative |
usairways so be i suppose to discuss this matter with a computer badcustomerservice airlines dividendrewards |
| 10656 |
negative |
usairways k miles on usair last four flight not good other airlines much improve bill issue seat legroom in air service |
| 10657 |
negative |
usairways it say to call before connect get song dance about weather weather bad days call for days before wasteoftime |
| 10658 |
negative |
usairways really try that alreadygot message not available to do next idea |
| 10659 |
negative |
usairways i be glad you be sorry that i be homeless for the night make me feel secure |
| 10660 |
negative |
usairways but in the meantime i will be sleep on a park bench on dadeland st thank guy |
| 10661 |
neutral |
usairways ah and i be only give one shuttle voucher so if i do ever get back to the airport you will be get the bill |
| 10662 |
negative |
usairways wonder if this misery be consider a damage in a breach of contract lawsuit lawyerup |
| 10663 |
negative |
usairways but wait they be book along with all other hotels nearby i be send anyway to the hotel managers disbelief |
| 10664 |
positive |
usairways but do not worry they find a hotel it be only min away i get there around pm no problem |
| 10665 |
negative |
usairways at which point in tell they have sell my voucher because i be not fast enough |
| 10666 |
negative |
usairways the kind gentleman at the gate tell me to go leave to get my hotel voucher at the ticket gate take about min to get there |
| 10667 |
negative |
usairways i have a story for you it start with a two hour delay flight that make me miss my connection in miami |
| 10668 |
neutral |
usairways no worry i be able to read stephenrodrick entire book while hold themagicalstranger |
| 10669 |
negative |
usairways do best think not lousy way to run an airline why no online way to connect you be on hold for hrs then zip |
| 10670 |
negative |
usairways flight schedule for pm tell at be that flight be cancel flightled after sit on cold plane for hours |
| 10671 |
negative |
usairways refuse to compensate passengers when inconvenience and would not even rebook me on another airline disappoint |
| 10672 |
negative |
usairways can you tell me why i wait mins and then be charge the phone change fee even tho i be not allow to make change online |
| 10673 |
negative |
usairways stephenrodrick your team need to build capacity |
| 10674 |
negative |
usairways i will write cr not sure what good it will do as the customer service i experience be horrible |
| 10675 |
negative |
usairways st x tell no travel advisorynow two hrs on hold disconnect fl from bhm to charlotte to phl will not gohelp |
| 10676 |
negative |
usairways make about call to usair today to merge of aadvantage dividend miles each time say call back late flightr timesenough |
| 10677 |
negative |
usairways fuck you |
| 10678 |
negative |
usairways i be dump this dividend miles card and forget your airline exist ridiculous theworstairlineever |
| 10679 |
negative |
usairways how dirty do the damn plane have to be to take an hour to get the plane clean refund me my miles wasteoftime theworst |
| 10680 |
negative |
usairways worst customer service i have ever experience i will never fly your airline ever again i have to pay to sleep in philly fuck you |
| 10681 |
negative |
usairways ever sit on hold and just lose track of time http tcoyqhkljabn |
| 10682 |
negative |
usairways us air should be ashamed of this service on hold for hours no help from any representative just to reschedule due to weather |
| 10683 |
negative |
usairways now on hold for an hour so frustrate i suspect you have more operators come in on days like this winclement weather |
| 10684 |
negative |
usairways the worst hold time crazy agents horrible no accountability usairsucks |
| 10685 |
positive |
usairways kudos to robin at phxskyharbor lostfound for reunite me w my ipad she be delightful to work with |
| 10686 |
negative |
usairways website will not let me change online even though airline issue travel advisory now on hold for minutes help |
| 10687 |
negative |
usairways you be always my go to what happen airbus over boeing and now no customer service |
| 10688 |
negative |
usairways try to change flight because of airline travel advisory on hold for mins help |
| 10689 |
neutral |
usairways can you help me add a aadvantage number and know traveler number to a reservation |
| 10690 |
negative |
usairways would be less annoy if road condition be not get worse with every min you keep passengers captive for no good reason |
| 10691 |
positive |
usairways experience exceptional service from cherry at denverairport greatservice professionalism |
| 10692 |
negative |
usairways literally the worst fly experience of my life and i have fly a lot |
| 10693 |
negative |
usairways i purchase a upgrade on a flight weeks ago and you give it to someone else but i have not receive a refund be this sop |
| 10694 |
negative |
usairways figure it out have have cancel flightled flight in the past week now come home hour delay and cart that pull plane just break |
| 10695 |
negative |
usairways minutes on hold no help |
| 10696 |
negative |
usairways transfer x pleeeeeeeease help |
| 10697 |
positive |
usairways me too |
| 10698 |
negative |
usairways flight treatment of passengers have be atrocious over hours delay only to now deplane and give no direction |
| 10699 |
neutral |
usairways i have corporatepaid travel in april be it possible to purchase an upgrade to first class now |
| 10700 |
positive |
usairways you can thank supervisor jeanine and her coworkers for the excellent customer service they provide |
| 10701 |
negative |
usairways only sympathy she offer be hold a reservation until monday night that be pretty awesome if you ask me |
| 10702 |
negative |
usairways express my disappointment in your reservation department and the treatment of a sailor deal with a death in the family |
| 10703 |
neutral |
usairways that be who i speak to already we have already book another flight wsomeone else thank for your concern just want to |
| 10704 |
negative |
usairways talk to supervisor jeanine and she could not help me minutes of talk to her and nothing |
| 10705 |
negative |
usairways i think unite be the worst airline but nah you guy be far worse be delta the only decent airline out there |
| 10706 |
negative |
usairways keithlaw i fly us air for the first time yesterday get proposition by the flight attendant true story creditcardsales |
| 10707 |
negative |
usairways years of naval service and i run the travel department for all my command |
| 10708 |
negative |
usairways us airways website so you double charge people when they book flight now apparently you have but i have never be book twice |
| 10709 |
negative |
usairways already try how about conf via dm |
| 10710 |
negative |
usairways new slogan should be if you do not want to arrive on time pick us |
| 10711 |
negative |
usairways you have to be crazy treat my mom very poorly not happy usairwaysfail |
| 10712 |
negative |
usairways they be not able to without reflight book problems and recharge the amount plus fee for help over phone speak to agents jeanine |
| 10713 |
negative |
usairways i will send an email with detail late flightr thank you for respond |
| 10714 |
negative |
usairways this be the last time i use your airline i promise that |
| 10715 |
negative |
usairways americanair do i mention i be a silver prefer member and fly every week not always with you and not even a meal voucher |
| 10716 |
negative |
usairways need to change div miles ticket after travel start due to weather advisory tell not possible unless flight cancel flightled anyhelp |
| 10717 |
negative |
usairways americanair i be suppose to get from fresno to pittsburgh by pm instead i be now not get in until pm tomorrow |
| 10718 |
negative |
usairways americanair i be stick in the airport in fresno try to beat the storm to pittsburgh and you guy have offer nothing horrid |
| 10719 |
negative |
usairways hello i have a question for you and your phone line have jam |
| 10720 |
negative |
usairways americanair you be the worst airline ever figure out the merger dontmakemegooutside |
| 10721 |
negative |
usairways just to follow up here be my experience http tcowjiigztiwg |
| 10722 |
negative |
usairways americanair be incompetent |
| 10723 |
negative |
usairways now the next plane have a break seat my row another hour delay mad |
| 10724 |
negative |
usairways how can i make a purchase you take the money but i do not have a reservation explain |
| 10725 |
neutral |
usairways americanair be you pay incedentals noworstairline |
| 10726 |
negative |
usairways americanair think you merge but usairways suck worstever http tcomynzitcovn |
| 10727 |
positive |
usairways yes i do thank you they do a great job turn the flight in jan |
| 10728 |
negative |
usairways hours on hold and issue still not resolve hope to make my flight in hours for every minute of talk minutes of hold |
| 10729 |
positive |
usairways connection make thank again this week daddyshome |
| 10730 |
negative |
usairways worst customer service experience ever today get it together |
| 10731 |
negative |
usairways i know some folks have to use your airlines but do not customer service ever matter i really hate to complain but it be brutal |
| 10732 |
negative |
usairways i be on the plane not sure what you mean we be sit here it be just one story of failure after another when i fly you guy |
| 10733 |
negative |
usairways still wait brokenpromises notnice neveragain tellyourstory |
| 10734 |
negative |
usairways your team be just terrifyingly rude to a young mother her baby try to check in to a flight from phx to jwa help her out |
| 10735 |
negative |
usairways them and americanair |
| 10736 |
negative |
usairways rudest crew member experience throw shade and call out customers reachingnewlows |
| 10737 |
negative |
usairways americanair terminal e in miami be still the worst most smelly airport ever thank for nothing |
| 10738 |
negative |
usairways i do be tell i ask to many question bag might still be on flight should be easy to check when it land in seattle |
| 10739 |
negative |
usairways cancel flightled our original flight to aruba now on the way home we be tell we do not have seat never fly usairways again |
| 10740 |
negative |
usairways here we go again same flight as last week delay already mins think the can leave phl before be waitingagain |
| 10741 |
negative |
usairways it be not misjudge it be a deliberate strategy see it multiple time on usair make staff life easier at expens of passengers |
| 10742 |
negative |
usairways delay need an extra min to make would appreciate a little help again this week |
| 10743 |
negative |
usairways stick on tarmac for hour an a half and tell longer to go and no hotels available when we land in phoenix unacceptable unhappy |
| 10744 |
negative |
usairways not happen worstairlineever also marie burroughs be the worst customer service rep ever yourairlinesucks |
| 10745 |
negative |
usairways technical issue inefficient computer triage system personality compassion of operators not sad example of sad company |
| 10746 |
negative |
usairways you suck and you ruin my day and my vacation be not even until june |
| 10747 |
negative |
usairways will do maybe the prepurchase meal email be because the flight be min short of hours so i guess there be none offer |
| 10748 |
negative |
usairways yep check it and my gmail promotions folder regularly |
| 10749 |
neutral |
usairways be a bag that be l x w x h allow as a carry on |
| 10750 |
negative |
usairways thank for nothing |
| 10751 |
neutral |
usairways there be nothing tonight and i be on the flight now with gogo internet be there a way that someone could send me a dm or email |
| 10752 |
negative |
usairways bad plan gate change lot of exercise travelfail let us hope this plane work i be tire |
| 10753 |
negative |
usairways good info but be already sign up for all options none of which sound like they apply to the miss email |
| 10754 |
negative |
usairways be there not a faster way to get me to columbia sc than make me stay in clt over night after my delay flight |
| 10755 |
positive |
usairways thank you |
| 10756 |
negative |
usairways and american please get my plane together before i go to jetblue |
| 10757 |
negative |
usairways it might have go through no confirmation please wait then same form |
| 10758 |
negative |
usairways find the tix security code not work try a dozen time |
| 10759 |
negative |
usairways nightmarish customer service further to that as an elite member i be appal |
| 10760 |
negative |
usairways i have never be give a number for elite for usair only aa i wait for hours for an answer and by then my seat be go |
| 10761 |
negative |
usairways if you get my bag from e gate to b gate at the charlotte airport before my pm flight late flight because of you all i will ride us for life |
| 10762 |
neutral |
usairways it be a debit card but i be a dividend member |
| 10763 |
negative |
usairways nothing important to do why be i tell to wait in the americanair line patiencerunningout |
| 10764 |
neutral |
usairways how do i redeem my pass to the admirals club i have free visit with my barclay card membership and can i bring a companion |
| 10765 |
neutral |
usairways almost home east coast freeze head to phl connect avp tgif http tcowxowzhpgfl |
| 10766 |
negative |
usairways americanair can someone please tell me who i have to talk to getittogether findurgrip |
| 10767 |
negative |
be it insult that usairways americanair offer a non require voucher as a goodwill offeringat least my bag can fly round trip |
| 10768 |
negative |
usairways there be a travel advis for nyc and phil pa winter weather but yous air have not post one yet can i still change flt wo pen |
| 10769 |
negative |
usairways i be try to request miss mileage and it keep say it can not my flight from then it say call the number |
| 10770 |
negative |
usairways flight my carryon be missingstollen off plane or leave at gate worst customer service do not seem to be anyone s concern |
| 10771 |
negative |
usairways how about check the plane before have everyone board the plane piss |
| 10772 |
neutral |
usairways use get email prepurchase a snack and when time to check in get neither tomorrow s trip do they not get send now |
| 10773 |
negative |
usairways link do not work via mobil |
| 10774 |
negative |
usairways wish we have our luggage days now have to pay our way from st thomas to san juan spend extra because of this mess up |
| 10775 |
neutral |
usairways i be not a frequent flyer with us airways i be qantas can i still get notifications thank you |
| 10776 |
negative |
usairways how do i get through |
| 10777 |
negative |
usairways americanair who run the show at the airport have a board pass say us airways and i have to wait in american line yousuck |
| 10778 |
neutral |
usairways any chance of a travel advisory or dca this weekend |
| 10779 |
positive |
usairways yes thank you appreciate you check |
| 10780 |
negative |
usairways why i can not book a flight to prn through your website |
| 10781 |
negative |
usairways this be ridiculous planebroken can not wait to board this one home hours late flightr neverontime brutal paymytab |
| 10782 |
neutral |
usairways yes it be sunday |
| 10783 |
negative |
usairways since when do a maintenance problem and miss flight crew equal delay due to weather i be confuse since we have sunny sky |
| 10784 |
negative |
usairways i keep call your help line and it keep say they be too busy to help to call back late flightr for a week now |
| 10785 |
negative |
usairways who would like to watch the video of how loyal customers be really treat while ask for an explanation for our hour delay |
| 10786 |
negative |
usairways more lie they say in their email we be delay due to weather when the sky be clear in the city we be depart |
| 10787 |
positive |
usairways i be enjoy my flight so far you be do a great job today s be tough so thank for make my flight comfortable |
| 10788 |
negative |
usairways look delta have make the right call on cho please evaluate http tcokhgjofgpx |
| 10789 |
neutral |
usairways that be not the question question be how do i get past the computer fastest if we both know that the computer can not help me |
| 10790 |
neutral |
usairways if i have dividend miles credit card i use it to book my flight be one bag free |
| 10791 |
negative |
usairways have check all day cho need add please evaluate |
| 10792 |
neutral |
usairways hi there i be fly myrcltord tomorrow be weather look ok or problematic |
| 10793 |
neutral |
usairways can you tell me if from clt to jan have get out of the gate yet i will have a tight connection out of clt to mco |
| 10794 |
neutral |
usairways please hold us for me need to get home tonight before weather almost there |
| 10795 |
neutral |
usairways follow |
| 10796 |
positive |
usairways shavon at customer service desk in charlotte be fantastic so helpful and smile evn after what sound like long dayreward her |
| 10797 |
neutral |
usairways have schedule flight sit morrow choclt cho need to be add to weather advisory please evaluate as soon as possible |
| 10798 |
negative |
usairways another squash flight have to share my seat with another passenger be not my idea of quality travel |
| 10799 |
negative |
nrhodes look another apology do not fly usairways |
| 10800 |
negative |
usairways it be painful be on hold to you really minutes to change a flight http tcoocqkjfxua |
| 10801 |
negative |
usairways yep send my bag to philadelphia instead of miami i catch it then be tell my flight change to tomorrow wrong again fail |
| 10802 |
neutral |
usairways will shall see in the next couple of minutes |
| 10803 |
negative |
usairways right can you use a shuttle ticket from lga to bos for any shuttle flight probably go to miss the pm |
| 10804 |
negative |
usairways i do but i need to get a human be what be the fastest way to achieve this all i get be a computer |
| 10805 |
positive |
usairways checkin staff at phx be awesome great traffic control for general board |
| 10806 |
negative |
usairways bat four flight in a month all four delay |
| 10807 |
neutral |
usairways sure just dmed you |
| 10808 |
negative |
usairways also that i be tell no comps upgrade etc reflight book problems be good enough usairwaysfail |
| 10809 |
negative |
usairways i be tomorrow i miss my meet today it be pointless pay hotel today when the purpose of my trip have be screw |
| 10810 |
negative |
usairways merge aa and dividendmiles yield an error what be the exact step to navigate the phone menu all i get be a computer |
| 10811 |
negative |
usairways be on plane from pbi to clt and know about the freeze water also saw a plane to nyc take off at the gate next door |
| 10812 |
negative |
usairways and next flight delay as well out of charlotte be it just my luck or what |
| 10813 |
positive |
usairways just talk to reservation must congratulation to them very friendly good for usair the only airline we fly |
| 10814 |
neutral |
usairways i be just try to establish what your policy be thank |
| 10815 |
negative |
usairways fight be delay hrs in mco now i be stick in philly with a standby ticket flight solution need |
| 10816 |
neutral |
usairways sure do i have carry this bag on numerous time on the same style plane plan accordingly apparently account for nothing |
| 10817 |
negative |
usairways know what i like about gate x nationalairpor nothini like nothin bout yo ghettofab gate usairways http tcomaqwnlniu |
| 10818 |
negative |
usairways i have try call time the past days and i keep get tell to call back someone please help me |
| 10819 |
negative |
usairways gate agent in clt force me to check bag in z proceed to allow larger bag huge inconvenience to travel plan |
| 10820 |
neutral |
usairways it be vegas baby who do not have a good time in vegas lol |
| 10821 |
neutral |
usairways me and my wife will be fly out of atlanta to vegas on march th since could not get any out of tricities here in tn |
| 10822 |
negative |
usairways worst customer service ticket be and fee be it be not worth it for them accommodate me give circumstances in bos |
| 10823 |
negative |
usairways see no response obviously you think this service be acceptable customerservicefail |
| 10824 |
negative |
usairways we be sincerely sorry sean reservations be work hard to answer everyone be call and we appreciate your patience false |
| 10825 |
neutral |
usairways absolutely |
| 10826 |
negative |
usairways it be not weather this morning awe divert back to bos due to mechanical issue so far lose one of days |
| 10827 |
negative |
usairways i have be in contact with people and still no answer you keep send me to expedia and they keep send me to you |
| 10828 |
negative |
usairways americanair no one appreciate the sass of the gate agent at gate c at lga flight us irritate customers |
| 10829 |
negative |
usairways how do i get you to stop send me email about my ex boyfriends account i do not care how many point he have he only have |
| 10830 |
negative |
usairways we have seat on phone iwas tell i be get error msg due to pay st class upgrd tell to check in after amsound right |
| 10831 |
negative |
usairways wait for bag now over min in phl bag claim |
| 10832 |
positive |
usairways awesome flight out of philly on tuesday party in row if you be interest |
| 10833 |
negative |
usairways flight be already over i think the airline should just have the flight attendants actually emphasize that vape be still smoke |
| 10834 |
negative |
usairways call volumes be high so the best answer be to hang up on me |
| 10835 |
positive |
usairways i get through and be able to switch my flight with no charge thank you |
| 10836 |
neutral |
usairways will you please start offer more rout out of triflight to more locations instead of just charlotte and atlanta |
| 10837 |
positive |
usairways welcome to north texas us air american air employees house and education be great opportunities in the gr state of texas |
| 10838 |
neutral |
usairways oh they saw it and say nothing |
| 10839 |
negative |
usairways yes but lose a whole day frustrate poor customer service |
| 10840 |
negative |
usairways sadden me that my first tweet ever have to be a complaint about customer service |
| 10841 |
negative |
usairways try to check in online for a flight tomorrow try computer tablet and phone get error message on all devices |
| 10842 |
negative |
usairways americanair how do i merge my miles account your sit tell me my info do not match even though i can not find a difference |
| 10843 |
negative |
usairways yes have to go pick up and pay cab ride very rude employee poor customer service |
| 10844 |
neutral |
usairways can i bring mini bottle of booze on to my flight |
| 10845 |
negative |
usairways your staff at lax really mess up on this one fail to scan my suitcase tag |
| 10846 |
negative |
usairways not happy with start of trip cancel flightled flight poor customerservice |
| 10847 |
neutral |
usairways nice try do not apply to philly |
| 10848 |
neutral |
usairways what be your policy around bring a breast pump on board |
| 10849 |
positive |
usairways thank no dc yet i see i will keep that link and check back appreciate it |
| 10850 |
negative |
usairways i be glad too but i should not have to spend an hour to try and track down the basic information that you already have available |
| 10851 |
neutral |
usairways will you guy be offer nofee change for flight out of dca tomorrow afternoon |
| 10852 |
neutral |
usairways how can i get ahold of a reservations supervisor |
| 10853 |
negative |
usairways i call the btv desk they have more information so it exist your systems do not make it easy for the customer to access it |
| 10854 |
positive |
usairways awesome and yes upinairclaire be |
| 10855 |
negative |
usairways that website do not give correct info say my bag be in miami be in key west the entire timei get the run around for days |
| 10856 |
negative |
usairways be on hold for about minutes after speak lady at the airport counter give up |
| 10857 |
negative |
usairways i just want to find my bag so i will not have to go through the hassle of try to claim what be in my suitcase usairwaysfail |
| 10858 |
negative |
usairways literally all that say be case open what good be that to me |
| 10859 |
negative |
usairways no you not sorry i be try add a day my vacation but there be a charge just change flight |
| 10860 |
positive |
usairways melinda in reservations in greensboro nc be an absolute jewel thank her for me she be amaze |
| 10861 |
negative |
usairways the two women workng phl bag check term c et should be fire for be rude pushy and treat customers with disrespect |
| 10862 |
positive |
usairways best gagent in a long time danny b for us dfwclt appreciate how up to date he keep us during irrops super professional |
| 10863 |
positive |
usairways good news we get fix |
| 10864 |
negative |
sarahpompei do not bother waste your time usairways will send you a form letter let you choose a gift certificate worstcustomerservice |
| 10865 |
neutral |
usairways thank be there a beareavement discount anymore or not should i just book online |
| 10866 |
negative |
usairways and now that flight push back to pm departure |
| 10867 |
negative |
usairways not just this trip be a few ur save grace be ur cheaper flight now will to pay more bttr service on bttr airlines |
| 10868 |
negative |
usairways horrible experience to key west lose luggage call to check be tell not to call back reconsider my flight back |
| 10869 |
positive |
usairways thank you |
| 10870 |
negative |
usairways i need to be at my destination by lunchtime today no one could get us on a flight but i have since learn delta have one |
| 10871 |
neutral |
usairways yes i get that i be ask specifically what will you do with the feedback i have give you |
| 10872 |
negative |
usairways delay i be charlotte big surprise |
| 10873 |
negative |
usairways cancel flightled flight person line and one agent help to rebook you could have hand this one better http tcobyvdiosua |
| 10874 |
negative |
andrewfallis same here on hold for an hour then tell usairways have do all it be will to which be apologize stillnotonmyflight |
| 10875 |
negative |
usairways what be happen with flight from bos to phl daughter and her fiance be stick in bos |
| 10876 |
negative |
nrhodes be not it funny that usairways just apologize but do not actually take step go above beyond for customers notimpressed |
| 10877 |
negative |
usairways flight now cancel flightled have be rebooked on pm flight if on time take off i will have spend extra hours at dca |
| 10878 |
negative |
usairways we have be sit on this plane for almost an hour wait for it to be fuel should not that have be do b we get on |
| 10879 |
positive |
usairways thank you |
| 10880 |
negative |
usairways can i get a free mimosa to compensate my flight delay yet again thx |
| 10881 |
positive |
usairways reservation agent on the phone do a great job |
| 10882 |
negative |
usairways get ur act together start treat ur passengers w kinder have more sanitize plan take a page from delta perhaps |
| 10883 |
negative |
usairways be a joke stop lose my luggage |
| 10884 |
neutral |
usairways can i book use some sort of breavement program i need to get home for my pop funeral |
| 10885 |
negative |
usairways i have be on hold for mins to sort out my reservation out of sync message when try to check in what be wrong |
| 10886 |
neutral |
usairways thank you but i do not understand what will you do with my feedback |
| 10887 |
negative |
usairways have no idea what customer service mean as the customer if you mess up my plan do not treat me like its no big deal |
| 10888 |
negative |
usairways still on hold hour and minutes and count platinum who care problems check in who care |
| 10889 |
negative |
usairways how about a little help for the two gate agents try to rebook flight |
| 10890 |
negative |
usairways i respect the stress of a merger but one rep to reschedulereplane ppl who be already late flight youcandobetter |
| 10891 |
negative |
usairways now i be on flight to fll and tell to take a train back to pbi to get my car there be no train to pbi |
| 10892 |
negative |
usairways i fly quite a bite and it be not difficult to communicate if agents let people know what be happen arrangements can be make |
| 10893 |
negative |
usairways handle on the phone unfortunately it wipe out an entire trip which be why i be so displease |
| 10894 |
negative |
usairways head to nyc from clt funny to hear all phone ring at once and then the entire plane groan have happen twice more |
| 10895 |
positive |
usairways make it send bloody mary s to row |
| 10896 |
neutral |
usairways out of gainesville fl |
| 10897 |
negative |
usairways i already let them know and send complaints get a call back finally when i be asleep and there be no return call back |
| 10898 |
neutral |
usairways thank you for value my feedback what will you do with it |
| 10899 |
negative |
usairways the flight be not from this morning it be flight on thursday and on monday which turn into tuesday |
| 10900 |
negative |
usairways i speak with a customer service rep who be rude and curt and transfer me to eternal hold sad badservice mergerdisaster |
| 10901 |
negative |
usairways your customer service be a nightmare i have be on hold for hour i be a platinum member with aa and feel like it be worthless |
| 10902 |
negative |
usairways never let us me down every single flight get delay |
| 10903 |
negative |
usairways sit on the grind in charlotte with no gate or comms for flight deck great happy friday hope i make my connection |
| 10904 |
neutral |
usairways do |
| 10905 |
neutral |
usairways make it never run so fast in my life |
| 10906 |
negative |
usairways i have be stand on a very crowd bus for the past mins for dcapit help americanair http tcojaskyplwt |
| 10907 |
negative |
usairways thank but you can not my flight be cancel flightled for maintenance reason and the next available flight be too late flight for me |
| 10908 |
negative |
usairways yes i be rebooked the next day wed thank just upset that i lose additional work days and pay for my own hotel lose |
| 10909 |
neutral |
usairways call gate d in clt and get me on this flight |
| 10910 |
negative |
usairways suppose i need to tweet everyone how horrible your airline be for you to take notice let me try that route |
| 10911 |
negative |
usairways fix this as soon as possible |
| 10912 |
negative |
usairways no just felt that you could do better in make the email feel a little less of we do not care we be automate |
| 10913 |
negative |
usairways americanair you cancel flightled my flight back during the holiday and give me a refund of ticket from phl to ewr really |
| 10914 |
negative |
usairways i be log into a flight book problems i need to add api before travel to the state but i can not see where to do it |
| 10915 |
positive |
usairways thank for help with reflight book problems cancel flightedflight yvonne anthony you will help us get to tel aviv on time happyfriday |
| 10916 |
positive |
usairways big thank to yvonne anthony from the chairman s desk top tier customer service today outstanding service support |
| 10917 |
negative |
usairways now the plane be degrees and we be burn up this be completely illegal |
| 10918 |
negative |
usairways be you fuck kid me http tcoqjlzrywfj |
| 10919 |
negative |
usairways now sit on tarmac in philly for another minutes this be so lame sorry do not help this be terrible |
| 10920 |
negative |
usairways what be the damn delay |
| 10921 |
negative |
usairways it would be nice to just pull up to the gate still sit here |
| 10922 |
negative |
usairways app be the worst one for airlines can not do anything once your original flight time have go by useless |
| 10923 |
negative |
usairways have completely waste my work day thank you for the bad service and bad friday |
| 10924 |
negative |
usairways and also it be great that you tweet complainers but what about the inperson help when i need it robyn f in manch useless |
| 10925 |
negative |
usairways you will be receive a long detail complaint letter soon long story short never fly usair again |
| 10926 |
negative |
usairways thank for make miss connection get rebooked miss that too and a miserable day start my day be for nothing |
| 10927 |
negative |
usairways need to learn operations sit a plane overnight at gsp and not realize there be a mech problem then delay flight hours |
| 10928 |
negative |
usairways that the flight be delay close the doors only to tell us we would not be leave for an hour and a half bad bad service |
| 10929 |
negative |
usairways why would you not give us the option to get off the plane instead of sit on it for an hour and a half when you know at the gate |
| 10930 |
negative |
usairways he overflow over the armrest and under with legs sprawl you should refund me i have no choice grossedout |
| 10931 |
positive |
usairways i appreciate your prompt response |
| 10932 |
negative |
usairways nothing be available male flight crew be not nicedismissive big guy be standby and probably do not even pay for choice |
| 10933 |
negative |
usairways well we should have be tell that before we be sit on the plane for an hour to have the option of not get on |
| 10934 |
negative |
usairways i do not want to hang out on your plane all day when i be travel to get work do and turn right back around unacceptable |
| 10935 |
negative |
usairways do not seem likely bc your team fail to scan my bag in lax and you recycle bagtag number that do not help usairwaysfail |
| 10936 |
negative |
usairways this be a complete waste of my day a trip to my for work have now turn into sit on your plan all day ridiculous |
| 10937 |
negative |
usairways we should have be give the option to get off the plane not sit on it for a time longer than our actually flight |
| 10938 |
negative |
usairways the plane be move and it be no ice we be move to the end of the runway to sit because lga have one runway open |
| 10939 |
neutral |
usairways of course weather be a joke beat degrees in phl |
| 10940 |
negative |
usairways nothing be available male flight crew be not nicedismissive big guy be standby and probably do not even pay |
| 10941 |
negative |
usairways be set themselves up for a lawsuit no way we should sit on a plane for an hour and a half |
| 10942 |
positive |
usairways thks us phl to fll overall st class have improve with more food now on phl to fll and most crew be super |
| 10943 |
negative |
usairways i want to not sit on a plane from dca to lga for an hour and a half which be longer than my flight |
| 10944 |
negative |
usairways this be so unacceptable i be go for the day now most of my day will be sit on your plane not to mention there be no air |
| 10945 |
negative |
usairways be move the plane to the end of the runway for us to sit on it for an hour and a half they do not even let us off |
| 10946 |
negative |
usairways hi be there somebody avail who can help with an refund its unbelievable on the phone w us for more than hrs in days |
| 10947 |
negative |
usairways plus a us airways you need to do something about this i leave philly to thaw out http tcopkyzhnnrh |
| 10948 |
negative |
usairways order a scotch water and fa ask if i want full glass or half yrs old and first time ever ask that |
| 10949 |
negative |
usairways yeah the mark be like a mile back also we be an hour late flight so thank a ton for the great service today |
| 10950 |
negative |
usairways we get drink then fa sit in jump seat do crosswords glass pick up at land just a very lazy service first class |
| 10951 |
negative |
usairways pay for a choice seat my choice be to not have big man next to me in my seat too oldseatnocushion worstflight nohelponboard |
| 10952 |
negative |
usairways first class no snack basket be cater so drink only no preflight drink or coathanging st drink service min after take off |
| 10953 |
negative |
usairways you tell us last night that there be a grind stop at ofhare four hours after obama land stop blame someone else |
| 10954 |
negative |
usairways delay due to frozentoilet medicalissue mechanicalissue dispatchissue we have hear it all letsgo |
| 10955 |
negative |
usairways able do that mean not have private conversations and not help those w luggage that will not fit overhead |
| 10956 |
neutral |
usairways try to make a connection to punta cana leave phl at |
| 10957 |
negative |
usairways be the worst minute delay in boston not weather relate flightd go to miss our connect flight gas up the plane issue |
| 10958 |
negative |
usairways be the worst still have not leave everyone miss connections |
| 10959 |
negative |
usairways today s flight to philadelphia it be a little disappoint for the unnecessary delay and it be not even snow in fl |
| 10960 |
negative |
usairways i have be try to book a flight use my miles for straight days min on phone still have not talk to a human |
| 10961 |
neutral |
usairways can you help me reroute my trip |
| 10962 |
negative |
usairways go to miss connect flight delay fly out of boston |
| 10963 |
neutral |
usairways americanair i be in the finalstretch to chairman execplat mileagerun for k need any suggestions letsgo |
| 10964 |
negative |
usairways on flight wait for weight and balance info for the past minutes |
| 10965 |
positive |
usairways thank you for refund me on my baggage really appreciate it |
| 10966 |
negative |
usairways thank for take my flight off the board and not provide and update about my flight which be minutes late flight |
| 10967 |
positive |
usairways americanair i be so go to miss us airways you always provide great service and never let me down |
| 10968 |
negative |
usairways never again worse experience in my life http tcoddqqgqni |
| 10969 |
negative |
usairways i rebooked myself but cancel flight flight because crew expire after board be unacceptable you start delay at pm |
| 10970 |
negative |
usairways hrs strand in dca zero apologies and the worst customer service be a faithful traveler for years but no more |
| 10971 |
negative |
usairways this response do not correct the fact that your pilot fail to keep passengers update |
| 10972 |
negative |
usairways be at dca at pm still here at be due to mechanical issue and lack of snack on the plane absolutely worse experience |
| 10973 |
negative |
usairways it be almost hours late flight due to mechanical |
| 10974 |
negative |
usairways never fly usairways again horrible experience terrible customer service |
| 10975 |
neutral |
usairways mobile board pass email |
| 10976 |
positive |
usairways we will sunday just a few days away |
| 10977 |
neutral |
usairways i be follow you now |
| 10978 |
negative |
usairways unacceptable you know the pilot would not be able to complete the trip waste all of our time |
| 10979 |
negative |
usairways i have be on three plan for flight and still have not leave the grind bad service sad |
| 10980 |
negative |
usairways then tell to offload because the captain be over hours this have be a terrible experience |
| 10981 |
negative |
usairways why be we load onto the plane hours late flight mind you make to sit for minutes |
| 10982 |
negative |
usairways why load us on the flight if the captain be over the hours he could fly in one consecutive period unacceptable |
| 10983 |
negative |
usairways offload the plane this be ridiculous |
| 10984 |
positive |
usairways jdbwaffles we be excite to have you fly with us jb when will this be spring break |
| 10985 |
neutral |
usairways still just sit here nobody have say anything what be up |
| 10986 |
negative |
usairways that be actually not true you can get a seat online after a big hassle that policy be totally dishonest and mislead faa |
| 10987 |
positive |
usairways i will thank you for at least tweet me back better than most |
| 10988 |
negative |
usairways that seem unlikely without a crew here to board us |
| 10989 |
negative |
usairways that be incorrect four people last flight of the night with our bag horriblecustomerservice |
| 10990 |
positive |
usairways exicted to be fly with you all soon |
| 10991 |
neutral |
usairways and that you can choose the same seat for free after click button |
| 10992 |
negative |
usairways the fact that you be make customers pay to choose a seat and try to convince them use psychological trick with color |
| 10993 |
negative |
usairways i will do that in addition to review on my blog your agents be pleasant but the experience be less than |
| 10994 |
negative |
usairways your new seat assignment service be an embarrassment to airlines and customers worldwide shameonyou usairwayssucks |
| 10995 |
negative |
usairways worst experience ever with you guyssee my blog tomorrow on my experience maybe you can help make it better |
| 10996 |
negative |
usairways now the freeze bus be just do circle |
| 10997 |
negative |
usairways please explain i have plenty of time since i be strand |
| 10998 |
negative |
usairways i doubt that its p we r still be hold captive on the grind at dca a little communication from up front would b nice |
| 10999 |
negative |
usairways why do it cost to change a ticket when it only cost to purchase a new ticket |
| 11000 |
negative |
usairways sit on a freeze bus because nobody be in the plane what be up |
| 11001 |
negative |
usairways we already speak to someone several time about the matter and no one be sympathetic or will fly us home early complimentary |
| 11002 |
negative |
usairways do not want me to get home |
| 11003 |
negative |
usairways they do not stand alone for me i buy tix base on usair confirm flight what good be confirmation if you change it anyway |
| 11004 |
negative |
usairways dca hpn you r prof hostage takerswe stand on bus plane for min now sit on plane with no mvmt announcement hour |
| 11005 |
negative |
usairways i bet you do not but i be the pay customer here i know how to check for flight delay thank you |
| 11006 |
negative |
usairways i can not even use my return flight home because the change fee you charge be too expensive force me to purchase a new ticket |
| 11007 |
negative |
usairways oh great after a hour delay we get to sit on the plane for another hour without it move flight have be awful |
| 11008 |
negative |
usairways that be the st sorry i receive from your company the least you could do be fly us home early at no extra charge |
| 11009 |
negative |
usairways never fly with you guy again extremely disorganize and too many delay |
| 11010 |
negative |
usairways my buddies be currently delay hours and count in dca on their ways to cae for a golf week any compensation flydelta |
| 11011 |
negative |
usairways flight be the delay flight be my miss connection help |
| 11012 |
negative |
usairways the flight that i do not connect to be |
| 11013 |
negative |
usairways even when i do simple google search by flight number it tell me which gate so will not be that difficult be sure disappoint |
| 11014 |
negative |
usairways yes not sure how you guy do not know gate be occupy and keep us wait |
| 11015 |
negative |
usairways wow your miles program be ripoff quick ticket fee i hope you all end up on unemployment |
| 11016 |
negative |
usairways bos dca delay again this need to stop i will be file complaints with the faa and consumer affairs |
| 11017 |
negative |
usairways sit on the tarmac wait to deplane minutes the level of service i have come to expect |
| 11018 |
negative |
usairways you gladly take the loyal customer s money but when you because an inconvenience you do nothing to help fix the problem you cause |
| 11019 |
negative |
usairways the least you could do be make up for what you have cause you be ruin people s memories you should be ashamed |
| 11020 |
negative |
usairways st a late flight plane then miss flight crew then maintenance problems gate switch time you call this customer service |
| 11021 |
negative |
usairways due to your expensive change fee either out of all the airlines we choose yours all do you could screw us strand no help |
| 11022 |
negative |
usairways we can not afford the international change fee to rebook our trip so we want to go home turn out we can not afford to go home |
| 11023 |
neutral |
usairways but it be not their fault because their policy say they at least get us to our destination really |
| 11024 |
negative |
usairways ruin our honeymoon by cause us to miss our international flight and now we be strand |
| 11025 |
positive |
usairways fa attendant on phl to pwm tonight be fab an asset to your team from f have a great night team |
| 11026 |
negative |
usairways thank for overflight book problems first class and automatically downgrade my upgrade min before board ffstatusdontmatter thenewaa |
| 11027 |
positive |
usairways we be have grandbabies in weeks will travel to dc for the birth thank you for the reasonable fare see you saturday |
| 11028 |
positive |
usairways thank you usairways your fare to from dtw to dca be much lower than delta and southwestair thank you you win me over |
| 11029 |
negative |
usairways flight from phl to london have be sit on the tarmac for min wno further update from the pilot what give |
| 11030 |
negative |
usairways i already have four time |
| 11031 |
negative |
usairways minutes hold seriously if your average wait time be over minutes then maybe just maybe you be understaffed |
| 11032 |
negative |
usairways i submit refund request b st flight days ago be that all i need do |
| 11033 |
positive |
usairways i know that thank evaluate further chairman |
| 11034 |
negative |
usairways seriously i have share my concern four time already to no avail geeeeezzzzz frustrate flyer |
| 11035 |
negative |
usairways no hot food on a hour flight crazy could not eat in phl bc our original connection be min late flight what give phltolas |
| 11036 |
negative |
usairways seriously flight delay cinci to philly due to new grind staff miss connection to man uk and now have to argue for hotel wtf |
| 11037 |
negative |
usairways thank you for continue to be the worst airline out do not need that extra hour of sleep after hours of travel anyway |
| 11038 |
negative |
usairways i guess they only respond to compliment sorry can not think of even one |
| 11039 |
negative |
usairways usairways disappoint again cancel flight flight miss appointments promise refund be a lie |
| 11040 |
negative |
usairways minutes on hold wait to speak with an agent come on usairways ridiculous baggagelost usairways |
| 11041 |
negative |
usairways unable to locate baggage this be frustrate all my sons clothe and need in it zfv yyz usairways baggagelost |
| 11042 |
negative |
usairways i already do my question be why do it still say in progress on askpaypal it be be days |
| 11043 |
negative |
usairways be you kid me bad customer service folks fly from psp to phx flight on cont http tcokigfkvxxdq |
| 11044 |
positive |
usairways thank for get me reschedule on a direct flight to nola tonight in minutes and hopefully an hour earlier get there |
| 11045 |
negative |
usairways problem with flight in gainesville us airways to clt will miss connect flight to iad when can i get another flight |
| 11046 |
negative |
usairways still no rep can talk days late flightr you r ask me to checkin to my flight tmrw and my refund be be request deal w this |
| 11047 |
negative |
usairways flight have be wait for minutes at rsw wait for weight balance clearance come on let us leave |
| 11048 |
negative |
usairways askpaypal when will it be mark complete i be scar i be go to lose my reservation or my money be go to be refund |
| 11049 |
negative |
usairways askpaypal complete if that be the case then why do it still say in progress on paypal s website i reserve on the th |
| 11050 |
neutral |
usairways askpaypal so i contact my bank they take the money out today i also contact usairways they say my reservation be |
| 11051 |
negative |
usairways appreciate the call when flight s delay but the record msg be tedious just go on on i vote for texts if practical |
| 11052 |
negative |
usairways horrible communication on delay flight out of lga i get email in second w different delay time horrible |
| 11053 |
positive |
usairways thank you finally get our bag customer service reps be wonderful |
| 11054 |
neutral |
usairways have a pm flight out of phl sit snow expect be we able to switch to an earlier flight without penalty |
| 11055 |
neutral |
usairways we get our bag today thank |
| 11056 |
negative |
usairways min hold time then a hang up by manager mike in dividend miles dept tough to justify stick with the us air cc and status |
| 11057 |
negative |
usairways never fail to disappoint |
| 11058 |
negative |
usairways platinum flyer buy tkt in aa also both account be link so why can not i check in for flight tomorrow |
| 11059 |
negative |
usairways your person take ticket be rude and now we be delay minutes because you overfill fuel on the plane |
| 11060 |
negative |
usairways flight out of seattle have lbs too much fuel and no water for the lavoratories nice job guy est min behind now |
| 11061 |
positive |
usairways flight phx ord lead fa bill be the most professional fa i have see in years of fly usair i have no ab card |
| 11062 |
positive |
usairways i miss you too work have take me out of philly i have be on flight from bos phl so many time i should have a res seat |
| 11063 |
neutral |
usairways http tcoaxryeiwzh vueloes vueloses sell too cheap madnyc with usairways be they trust web or be it a scam |
| 11064 |
negative |
usairways americanair total lack of cust service for a mom fly solo w baby will not be fly w be air again |
| 11065 |
negative |
usairways pure anarchy on flight to slc people walk in with nothing pack in bag with arm full of stuff getittogether |
| 11066 |
negative |
usairways americanair you know hockey stick be expensive your baggage handlers should not just be throw them on the cart |
| 11067 |
positive |
usairways no problem things work out at airport thank |
| 11068 |
neutral |
usairways any word on whether or not flight from seattle to charlotte will have connections hold or |
| 11069 |
neutral |
usairways please change direct flight from ric to jfk instead of lga pleeeeease lga be the pit |
| 11070 |
negative |
usairways i try it but do not help very much and reservation seem to be overwhelm with some issue |
| 11071 |
negative |
usairways should take a lesson from southwestair and wait for passengers from connect flight shame |
| 11072 |
neutral |
usairways do you have a phone nbr for refund dept |
| 11073 |
neutral |
usairways do you post travel alert on your website travel to bdl on sunday morning |
| 11074 |
positive |
usairways yes it be a domestic flight thank you |
| 11075 |
neutral |
usairways can i bring a copy or photo of my baby s birth certificate for the flight i feel uncomfortable travel with the real thing |
| 11076 |
neutral |
usairways would like to see you do similar in phl http tconvgenpib |
| 11077 |
positive |
usairways thank make it safely http tcokcqebeejs |
| 11078 |
negative |
usairways they say connections be good still but another reflight book problems be the last thing i need today |
| 11079 |
negative |
usairways tell me to talk to americanair about my delay flight aa tell me to talk to us ihatemergers |
| 11080 |
negative |
usairways what be the holdup should i be look for another flight |
| 11081 |
negative |
usairways this be go to take up to an hour not okay usair not okay this be ruin everything |
| 11082 |
negative |
usairways delay further |
| 11083 |
negative |
usairways min hang up always awful have to call reservations there |
| 11084 |
negative |
usairways i guess from now on i should take my chance keep the for the courtesy free because it seem cabin be always full |
| 11085 |
negative |
usairways hours late flightr and i lose my conection |
| 11086 |
neutral |
usairways just hear monterey airport be close due to thick fog any update |
| 11087 |
negative |
usairways over min hold on your reservation line embarrass aa platinum member |
| 11088 |
positive |
usairways love the change in the lounge cheese veggies olives in addition to the crackers and snack mix |
| 11089 |
positive |
usairways thank if you have another method also that would be nice appear to be a design flaw |
| 11090 |
negative |
usairways yes every one of these on every flight be like this there need to be more velcro or something |
| 11091 |
negative |
usairways please secure the footrest shelf in business class on a airplanes http tcozlbvexmcj |
| 11092 |
negative |
usairways forget to fuel up realize there be more cargo to add to plane one way to try and mask a delay |
| 11093 |
negative |
usairways your gate team be polite but your plan be habitually late flight in many case passengers be wait for the flight crew |
| 11094 |
negative |
usairways fuk you us airways with yo shitty chicken salad sandwich that so overprice and you fuking make me wait in a hr layover fuk you and |
| 11095 |
negative |
usairways for that uncertainty i know you run an account you do not create policy but it be an undue penalty for a job reqing flexibility |
| 11096 |
neutral |
usairways be there anyway to get rebook in help on twitter |
| 11097 |
negative |
usairways why be you let us go to the runway if there be mechanical problems wewantcomps |
| 11098 |
negative |
usairways wtf be go on with the from dc to bos twice we go back back to the gate after leave for the runway total bs |
| 11099 |
negative |
usairways not move we be in the tarmac delay for some unknown reason i will keep you post |
| 11100 |
negative |
usairways i keep miss my update connections need to make it to jax to be in my friend s wed strandedattheairport |
| 11101 |
negative |
usairways how be you guy lose luggage when it be suppose to be on the same flight i be on highly disappoint no meds no clothe |
| 11102 |
neutral |
usairways want to connect to discuss sponsorship opportunities with http tcoqxedzvhh silicon valleys only day film festival |
| 11103 |
negative |
usairways garywerk poor excuse i be towards front of plane no sandwich we have to pay for them should have more |
| 11104 |
negative |
usairways i be not patient i be annoy if you can not book this travel online then you should not make people wait on the phone |
| 11105 |
neutral |
usairways us airways csr at phoenix airport fix the problem |
| 11106 |
negative |
usairways still in yuma wait for to go look like i might miss to montereyregionalairport need options please |
| 11107 |
negative |
usairways alanbledsoe thank for your feedback alan thx but no help as i watch a flt lve wopen seat and i wait hrs for nxt flt |
| 11108 |
neutral |
usairways i do not think the us site allow that unlike http tcoetfjqiwuvt can i use a us credit if i hold on http tcoetfjqiwuvt |
| 11109 |
positive |
usairways lol me too |
| 11110 |
negative |
usairways still wait on a response |
| 11111 |
negative |
usairways who do i call to use credit fm prev cxl tix that can not be rebooked online rep i call quote me k higher than the website |
| 11112 |
negative |
usairways so basically i be stick pay for hide fee and be bump to an inferior flight jetblue here i come usairways mergers |
| 11113 |
neutral |
usairways how will i change it |
| 11114 |
negative |
usairways oh the irony a dog who will not spot bark in wait area be now right in front of me please send me a cocktail coupon stat |
| 11115 |
neutral |
usairways americanair when be us air switch to aa ios app aa app be much better |
| 11116 |
neutral |
usairways a change be ok most of the time but if there r open seat on earlier flt and no chkd bag why not let someone fly standby |
| 11117 |
positive |
usairways thank to the gate agent in state college pa that be able to get me on an earlier flight and figure out an earlier connection |
| 11118 |
positive |
usairways i just think it be weird to have mileage as |
| 11119 |
neutral |
usairways flight clt to bos |
| 11120 |
negative |
usairways some of my kid be anxious husband and i can not sit with all with current setup no warn that our seat change |
| 11121 |
negative |
usairways but you guy switch me and do not inform me of the chathes |
| 11122 |
negative |
usairways worst airline ever leave without luggage for days submit expense and they offer a refund of badservice |
| 11123 |
negative |
usairways your app be bad and you should feel bad |
| 11124 |
negative |
usairways still irritate that our well plan and book return be mess with with no warn |
| 11125 |
neutral |
usairways be companion ticket benefit of premier world mastercard still limit to usairways flight or do aa now qualify as well |
| 11126 |
negative |
usairways be probably lose a family of world travelers as customers due to break process americanair i hope you can fix it |
| 11127 |
neutral |
usairways only for one flight though the nd leg my kid be sit scatter about the aircraft |
| 11128 |
negative |
usairways yes thank i have never see anything like this and i come to yuma all the time big disappointment there be still wait |
| 11129 |
negative |
usairways you will be hear a lot more from me instead of your feedback when i get back home |
| 11130 |
negative |
usairways have the most ass backwards process for use credit on flight even try to get a hold of customer relations be impossible |
| 11131 |
negative |
usairways americanair will you be destroy live in eastern gastoncounty during this lively little event for profit you will |
| 11132 |
negative |
usairways hour cross country morning flight and you have no food badservice |
| 11133 |
neutral |
usairways americanair be with us airways since back and forth gatwick charlotte then lhr bite sad nostalgic way |
| 11134 |
negative |
usairways understand and i be sympathetic how do i get my back i should not have to pay especially if you switch my flight |
| 11135 |
negative |
usairways we buy our ticket months ago have seat together for all have not change flight now kid seat be scatter on plane |
| 11136 |
negative |
usairways person to check in people and the plane board in minutes and he be tell people americanair exec bene s not honor |
| 11137 |
neutral |
usairways no problem just funny have a nice day |
| 11138 |
neutral |
usairways yes travel be complete flight from clt to cak feb |
| 11139 |
negative |
usairways cancel flightled due to maintenance the plane be there for hours get your shit together because there be a lot of people unhappy |
| 11140 |
negative |
usairways a year and every time with us air something happen i sit wait for a reschedule flight for hours then to say its |
| 11141 |
negative |
usairways be switch to an american airlines flight not by choice and now i be charge for bag think you all merge |
| 11142 |
negative |
usairways my flight cost me just under and this be what happen i fly with unite and have no problems i come the us time |
| 11143 |
neutral |
usairways obj even airlines be scheme to get a follow from obj lmaooo |
| 11144 |
negative |
usairways no i get to philly on monday and get to my final destination south carolina on wednesday its not acceptable |
| 11145 |
negative |
usairways over an hour now and still no one at the yuma counter |
| 11146 |
neutral |
usairways can you dm me add me to the upgrade list for a flt tonight |
| 11147 |
negative |
usairways now you have over people in line this be stupid what the heck |
| 11148 |
negative |
usairways some people in line have be wait minutes for a customer service representative |
| 11149 |
negative |
usairways americanair i feel sorry for aa |
| 11150 |
negative |
usairways there have be no one at the yuma ticket counter for minutes and there be about people in line terrible service |
| 11151 |
neutral |
usairways reminder from we will be tweet from americanair http tcomfmnkmvotr rt i look ward to that follow back too |
| 11152 |
negative |
usairways what an amaze day delay hrs bc freeze ho on plane now sit gate on same plane mins still wait flight |
| 11153 |
neutral |
the end rt usairways reminder from we will be tweet from americanair you should join us http tconbpcjcpew |
| 11154 |
negative |
usairways stick in philadelphia airport for hours due to maintenance dread my flight back home disgust |
| 11155 |
negative |
usairways i will sincerely regret dividend miles good things come to an end |
| 11156 |
positive |
usairways thank |
| 11157 |
neutral |
usairways reminder from we will be tweet from americanair you should join us http tcowbmhrlbvl |
| 11158 |
negative |
usairways thank for tell me my flight be on time when the plane be break you be an inferior airline |
| 11159 |
neutral |
albertbreer just so you know who to complain to rt usairways reminder from we will be tweet from americanair |
| 11160 |
neutral |
usairways americanair for frequent flyer miles can we schedule interchangeably and get credit |
| 11161 |
negative |
usairways i have call to resolve my dividend miles issue for a week to no avail please advise as soon as possible |
| 11162 |
negative |
usairways they finally answer they be rude and do not help me at all |
| 11163 |
neutral |
usairways americanair no do not leave me |
| 11164 |
positive |
usairways success make flight please thank the crew of great time recovery |
| 11165 |
neutral |
usairways i have d and d emboss badge and patch superior to the ones you be currently use http tcofqxelbon |
| 11166 |
positive |
usairways so far so good this week sav to clt board before the departure time first time in weeks perhaps an on time departure |
| 11167 |
neutral |
usairways be this accurate safety guide show no mp player usage during takeoff and land http tconvkirgkp |
| 11168 |
negative |
usairways i have be on hold for mins and count because you charge my credit card for bag but provide no receipt and say error awful |
| 11169 |
neutral |
usairways i have a party of book for a flight in august at be how can i find out how much it would cost to change to an earlier fl |
| 11170 |
negative |
usairways still sit here feel badly handle |
| 11171 |
positive |
usairways lilly m in sju check in be fabulous |
| 11172 |
negative |
usairways be just on hold with you all for two hours and then get hang up on oh my god |
| 11173 |
negative |
usairways on phone hold for mins try to speak to an agent can not change reservation online sigh badcustomerexperience |
| 11174 |
positive |
usairways that be where we be now thank you |
| 11175 |
negative |
usairways i have be on a music hold for over a hour try to get my aadvantage membership merge can someone please call me as soon as possible |
| 11176 |
neutral |
usairways flight be full open middle seat do not want to sit there what be your policy |
| 11177 |
neutral |
usairways my daughter candice and i be together with her baby |
| 11178 |
negative |
usairways sorry i mean flight which be suppose to depart at now say what be the issue |
| 11179 |
negative |
usairways how about move my seat to where i buy them months ago this happen far too often |
| 11180 |
negative |
usairways if you could change your name to southwestair and do what they do that would be awesome also this plane smell like onion ring |
| 11181 |
positive |
usairways tbt every day |
| 11182 |
negative |
usairways what be the issue with flight from jax be delay tonight |
| 11183 |
negative |
usairways get rebooked send to a wrong gate travel back to b for correct flight tire frustrate |
| 11184 |
neutral |
usairways if you have get room on an earlier flight home why charge me to get on it be the hero |
| 11185 |
neutral |
usairways cakendeath question be will he and his lady behave |
| 11186 |
positive |
usairways on the dl send ethan some new pant and some white revive laundry tabs he be a great guy good crew he be just err single |
| 11187 |
negative |
usairways any update on flight from philly to la be sit at gate for close to hours |
| 11188 |
negative |
usairways will these price be honor i have wait this hours on hold to make sure i can still get the price i originally start |
| 11189 |
positive |
usairways thank you for refund my bag fee i look forward to its return today i hope |
| 11190 |
negative |
usairways what be happen with phl to lax now hr delay poor communication |
| 11191 |
negative |
usairways will be stick in phx overnight service be get worse fly southwest from now on |
| 11192 |
negative |
usairways leave us have to stay on other flight until they get bag off this suck have to run with a baby and bag |
| 11193 |
negative |
usairways pass frustrate hours ago after be ask to get off the first plane i sit on for an hour |
| 11194 |
positive |
usairways thank you |
| 11195 |
negative |
usairways another bad experience today freeze pip on miss connection |
| 11196 |
negative |
usairways of course yeah travel have get harder ask other passengers if they will switch it be not the fact it be the attitude |
| 11197 |
neutral |
usairways sky r sunny air be cold i can not wait to get to clt |
| 11198 |
negative |
usairways never imagine it would be so hard to spend money through us air stubbornly hop someone will come back to the phone |
| 11199 |
negative |
usairways find great price thru us air for honeymoon website will not work and be on hold for more than a hour now after be tell min |
| 11200 |
negative |
usairways we on on the flight from phf to clt at the terminal but can not get off plane yet need to get on iah flight |
| 11201 |
negative |
usairways can we hold two seat for flight from phx to las as this delay flight be not go to arrive ontime |
| 11202 |
negative |
usairways americanair i be a chairman who be in st class on both my flight today system cancel flightled my ticket and kick me out of st |
| 11203 |
negative |
usairways i have be on hold for minutes just to get a receipt i know you guy be busy but i think it be time to higher more staff |
| 11204 |
positive |
usairways thank for the hour layover in la too ice on the cake at least your staff be courteous and helpful not unreal |
| 11205 |
negative |
usairways yeah i have be expect the same for hours |
| 11206 |
negative |
i wish i be fly usairways jetblue cancel flightled our flight tomorrow and never notify us flyus ripoff |
| 11207 |
negative |
usairways mphx i be still on the plane wait and wait |
| 11208 |
negative |
usairways i be try to merge my freq flyer accts but keep get an error message and only a machine when call the provide help |
| 11209 |
negative |
usairways our hold up now be the captain that be late flight his bag do not fit |
| 11210 |
negative |
usairways that be it |
| 11211 |
positive |
usairways thank for slow the inbound plane down so that we do not need to worry about eyw be late flight great holz ahead cheer |
| 11212 |
negative |
usairways they have to turn the seat cushion over and clean the area please explain this issue |
| 11213 |
negative |
usairways my book seat end up be the last row which be label do no occupy have to play musical chair for mins unacceptable |
| 11214 |
negative |
usairways phone support rebooked but orig flt be late flight make it |
| 11215 |
positive |
usairways kudos to your phone support and charlotte gate staff |
| 11216 |
negative |
usairways let us say it be directly correlate flightd to the chance of a replacement case i know which would cost the airline less |
| 11217 |
negative |
usairways i do to as i have an afternoon conference in las vegas and i would rather plan ahead than run thru the airport and then attempt |
| 11218 |
negative |
usairways hirasmusbidragi will try now stick on tarmac wait on gate may miss connection |
| 11219 |
negative |
usairways i think about move a lot of business over too but first impressions count glad it be miles and not cash |
| 11220 |
neutral |
usairways any chance of make |
| 11221 |
negative |
usairways on flight delay connection help for flight help via email |
| 11222 |
negative |
usairways hey just let you know you be the worst fuck service i have ever use thank for nothing |
| 11223 |
neutral |
usairways flight us from dublinairport to phlairport pass over loveloughneagh at ft this morning http tcofrdcayda |
| 11224 |
neutral |
usairways ok she be worry that something be wrong with the flight and should she consider fly earlier |
| 11225 |
negative |
usairways part of she try call cust serv and the system hang up and her twice be you have system issue please advise |
| 11226 |
negative |
usairways my wife be try to check in for a flight tonight out of rsw website not allow say must go to airport part of |
| 11227 |
negative |
usairways lol thank to you we have to switch to american http tcoslbdrxfn |
| 11228 |
negative |
usairways preciate it but can not get off plane to speak w agent will not come on plane knoxville |
| 11229 |
neutral |
usairways good ideas she be travel today at airport need to petition faa regard silly name change rule |
| 11230 |
neutral |
usairways res go under her maiden name marry no docs with maiden name hence problem |
| 11231 |
negative |
usairways just call reservations can not change just able to put note on res problem be tsa |
| 11232 |
negative |
usairways i be delay in tys likely go to miss my connection in clt to cun get to get there today can you help me |
| 11233 |
negative |
usairways plz plz plz hold to eyw the phl clt be sooo late flight go to miss the connection for jabevan s th gth |
| 11234 |
neutral |
usairways btw not upset at usaiways promise |
| 11235 |
negative |
usairways i hate you |
| 11236 |
negative |
usairways it be the same passenger just her maiden name end up as last name through online flight book problems yes understand non transferable |
| 11237 |
negative |
usairways understand and so do us airways get through tsa be the problem |
| 11238 |
negative |
usairways i pay for my seat i expect to be able to use my full seat |
| 11239 |
negative |
usairways if a passenger be to large to put down the armrest and now be use part of my seat what be my recourse nothappy |
| 11240 |
negative |
usairways so i be just tell i be cod as an upgrade i clearly purchase this seat with my miles and refuse to downgrade ripoff |
| 11241 |
negative |
usairways the gate agent say it be book in full sorry i have a ticket with a st class seat i will call customer service when i land |
| 11242 |
negative |
usairways empty st class chairman can not move up due silly award travel rule trump common sense customer service fail again |
| 11243 |
neutral |
usairways can they change to correct last name do via reservations already but say can not change ticket name |
| 11244 |
negative |
usairways you be the only airline that be not open sooner it be not a confidence booster |
| 11245 |
negative |
usairways check in last night airport by supervisor w board pass for a board today seat change to f how do that happen |
| 11246 |
negative |
usairways new problem have wrong last name on reservation which be airways fix new can not get through tsa |
| 11247 |
negative |
usairways cardholder be fly we both have us airways and advantage card which be more frustrate |
| 11248 |
neutral |
usairways i receive a brochure in the mail tout all the benefit of the advantage card with usa now merge baggage include |
| 11249 |
neutral |
usairways if i pay for ticket with advantage world executive card do i pay baggage fee when fly us airways wife travel now |
| 11250 |
negative |
usairways this have be the worst trip with little to no customer service |
| 11251 |
negative |
usairways test my patience this even or shall i say morning we wait an hour at the gate for you to find a gate agent be |
| 11252 |
negative |
usairways fly from manchester international to philadelphia and get email about delay no information about connect flight |
| 11253 |
negative |
usairways thank you to cincyjust landedyou should add frequent flyer miles to my account a long incredibly frustrate day |
| 11254 |
negative |
usairways no other than be on my credit card statement i have not receive anything from you and so i have no way to look it up myself |
| 11255 |
negative |
usairways i wait on hold for too long i should not have to wait on hold forever when i never receive a confirm in the st place help |
| 11256 |
negative |
usairways be deal w americanair to solve the probs your team create your manch nh staff be clearly your cteam btw notevenjv |
| 11257 |
positive |
usairways will do |
| 11258 |
negative |
usairways unfortunately i doubt that the consistently subpar service will improve with the americanair merger usairways |
| 11259 |
positive |
usairways thank you we fill out a claim and hope to have the bag tomorrow |
| 11260 |
negative |
usairways i do not cancel flight my flight you do than you love me to another flight and forget my bag |
| 11261 |
positive |
usairways do |
| 11262 |
negative |
usairways i be tell my ticket expire but i never recvd any notice before it expire this sucksi pay k miles for the tckt |
| 11263 |
positive |
usairways captain on flight from phxphl at tonight be hilarious greet from the pointy end of the airplane haha thank |
| 11264 |
neutral |
usairways just notice that i do not believe i saw a confirmation for a flight i buy a few weeks ago def pay though help resend |
| 11265 |
negative |
usairways worst customer service still not provide me an answer even after i drive back to clt airport be rude unacceptable fail |
| 11266 |
neutral |
usairways any plan to support applepay on board i have the usairways mc and it would be nice to still use it if i forget the card |
| 11267 |
neutral |
usairways get through on the phone usair cancel flightled her return flight because she miss a flight on her way out they take care of it |
| 11268 |
negative |
usairways i have run out of patience we be sit in a bus without air in front of plane and there be no communication from anyonemin |
| 11269 |
negative |
usairways delay cancel flightlations a double layover and hours late flightr could i at least get extra dividend miles |
| 11270 |
neutral |
usairways annettenaif we appreciate the shoutout for roberto dm your confirmation code so we can forward your kind word send |
| 11271 |
negative |
usairways i do not take my original flight i be suppose to arrive last night than by pm today do not get in til |
| 11272 |
negative |
usairways sit for minutes on the runway at dca because your gate be full early land late flight flight |
| 11273 |
negative |
usairways flight let us off this plane please go to a gate this be absurd |
| 11274 |
neutral |
usairways will i get the full amount credit to my account for us airways credit |
| 11275 |
negative |
usairways americanair trip in a row with miss luggage just like last time i pay for baggage to be transport |
| 11276 |
negative |
usairways lose our luggage yay |
| 11277 |
neutral |
usairways i find a flight i want on cheapoair be my americanair aa advantage applicable to earn miles on it since you be merge |
| 11278 |
negative |
usairways really frustrate to be endlessly wait at phl for a grind crew to taxi us in at pm at night why be this take so long |
| 11279 |
negative |
usairways thank for call me about my p redirect flight at p smoothoperation |
| 11280 |
negative |
usairways its just a very bad customer service experience can you help |
| 11281 |
negative |
usairways i have be try to reach dividend miles to extend my ticket for last days call and i get a message to call back |
| 11282 |
neutral |
usairways really |
| 11283 |
negative |
usairways how do an airline misplace an airline attendant be at reagan airport since pm to cincy be delay try to find her |
| 11284 |
negative |
usairways my flight finally arrive in charlotte they book my luggage thru to lga but no room on flight for me what a mess |
| 11285 |
negative |
usairways be on hold for over an hour still do not know where my bag be will not refund me my flight it be not weather |
| 11286 |
negative |
usairways no your not |
| 11287 |
negative |
usairways my wife have flight change due to weather now she can not checkin to her return flight and it fail be it possible usair cancel flightled |
| 11288 |
positive |
usairways thank you for fix my hour delay |
| 11289 |
negative |
usairways yup minutes be my limit of wait on hold so thank for nothing |
| 11290 |
negative |
usairways this be more than have patience this be not acceptable http tconpsuejdc |
| 11291 |
neutral |
usairways please follow me so i can dm you about something |
| 11292 |
positive |
usairways flight in hrs i have have the same flight attendant for of those flight freaky coincidence plus side she be great |
| 11293 |
positive |
usairways land safely everything work out |
| 11294 |
negative |
usairways can you explain why i be on hold over an hour other than i be dumb and should be use a different airline wth |
| 11295 |
negative |
usairways you use to have an even flight dcadsm and an early be return now it be middle of the work day for both inconvenient |
| 11296 |
negative |
usairways delay to the max |
| 11297 |
positive |
usairways on sunday can not wait see you then |
| 11298 |
negative |
usairways well this be nofun nocustomerservice onhold try to make reservations nothappy http tcommmqffa |
| 11299 |
negative |
usairways it should not take longer to get to the gate than the flight itself take minutes fly time minutes on runway so far |
| 11300 |
negative |
usairways attempt ckin for flight on all day site unable to retrieve detail call twice and disconnect |
| 11301 |
negative |
usairways email them a week ago and still nothing |
| 11302 |
negative |
usairways i would be will to pay anything to change a flight allegianttravel do not help |
| 11303 |
negative |
usairways yeah you guy just tell me to call the website that i book from i book on your website unacceptable |
| 11304 |
negative |
usairways still wait captain report he be call time to get grind crew and still sit on runway evenlate flightr |
| 11305 |
negative |
usairways be the real mvp for hold up the flight connect philly to tampa |
| 11306 |
positive |
usairways finally rectify my flight situation thank again |
| 11307 |
neutral |
usairways so what be the difference between cancel flight and reflight book problems will that help me avoid a change fee |
| 11308 |
positive |
usairways on time today and from phl nice work thereisafirstforeverything |
| 11309 |
negative |
usairways you have most likely lose my business terrible experience too many time stick on tarmac and last min cancel flightled flight do |
| 11310 |
negative |
usairways i have be do that all day can not find my bag anywhere bc they be say it be never scan technically never leave lax |
| 11311 |
negative |
usairways why no grind crew at dca when we be already late flight arrive evenlate flightr |
| 11312 |
negative |
usairways be tell tough break and this be how it be be unacceptable you can not even tell me when my bag will be here |
| 11313 |
positive |
usairways ice cream up front solid |
| 11314 |
positive |
usairways shout out to the pilot and fc attendant eliz of us super strong crosswinds during land eliz do a super job throughout |
| 11315 |
negative |
usairways now tell me i do not have the correct tag for my luggage my luggage apparently be not in la or charlotte this be not ok |
| 11316 |
negative |
usairways your software be break call customer support be not the fix like i say earlier yell at your developers |
| 11317 |
negative |
usairways it be not double book i speak with cs and we have get a plan to fix this it be still an amateur mistake that should never happen |
| 11318 |
neutral |
usairways be there nothing that can be do online to help i buy these as a birthday present just try to be able to afford a change |
| 11319 |
negative |
usairways americanair hey guy due to some horrible customer service issue be there any way i can get a check bag credit |
| 11320 |
negative |
usairways delay days for weather and on top i get yell at for be late flight when i be not notify of the time change welldone |
| 11321 |
negative |
usairways not a great experience for my first time fly us airways go forward i will probably be take my business elsewhere |
| 11322 |
negative |
usairways loose a lot of business by use barclays i can not believe that you can not apply for a card if you live in iowa |
| 11323 |
negative |
usairways i be re accommodate for my dsm flight tonight after a delay from myrtle beach now the flight to dsm be back on for tonight |
| 11324 |
negative |
usairways so far i have get six different answer |
| 11325 |
negative |
usairways oh certainly and now i have two pending transactions on my bank account really happy that i be charge double |
| 11326 |
neutral |
usairways i get an email ask me to checkin tmrw for a flight i mean to book for can someone please help wallstslumlord pkg |
| 11327 |
negative |
usairways what be go on i have be hear a notfriendly please wait on repeat while i be on hold be transfer to idk where |
| 11328 |
negative |
usairways the captain turn off the seat belt sign so people can get up and walk around that be not good |
| 11329 |
negative |
usairways i be sorry as well it be be hrs without my bag and i can not get a straight answer i be on call for today |
| 11330 |
negative |
usairways ya ll need to work on your online checkout system two bank transactions for one ticket be bush league yell at your devs |
| 11331 |
negative |
usairways i wish we be on our way now there be a problem wdeicingthree hour delay so far sill not sure if we will be take off |
| 11332 |
negative |
usairways if you could have run your usexpresspsa worth a damn i would not be stick in horrible clt now |
| 11333 |
negative |
usairways you run a piece of shit airline thank for ruin aa |
| 11334 |
negative |
usairways annettenaif we appreciate the shoutout for roberto dm confirmation code so we can forward ur kind word confirmation code |
| 11335 |
negative |
usairways finally back on board door be close only to be reopen because we need fuel you think someone wd have think of it earlier |
| 11336 |
negative |
usairways secondary screen a piece of the plane miss anything you want to tell us |
| 11337 |
negative |
usairways sit on tarmac in pit for min no announcement just sit |
| 11338 |
neutral |
usairways my tsa precheck be not show up on my board pass for my flight tomorrow help usairways tsaprecheck |
| 11339 |
negative |
usairways i appreciate that you actually monitor twitter so please pass along my feedback i have try call about time in days |
| 11340 |
negative |
usairways can not help but be frustrate after an hour call with you end up with a disconnection and no answer especially as div pref member |
| 11341 |
negative |
usairways i do not think i have ever have a us airways flight that go smoothly |
| 11342 |
negative |
usairways please improve your phone system go through multiple prompt menus just to be tell to call back late flightr major fail |
| 11343 |
negative |
usairways once again your service leave a lot to be desire flight here early but short staff mean we wait on tarmac thank |
| 11344 |
negative |
usairways the late flightr flight to charleston be leave before the flight schedule earlier that be so wrong |
| 11345 |
negative |
usairways i be delay in cha will miss my connection in charlotte for lga not good |
| 11346 |
negative |
usairways we do it add about seven hours to our day so far want to take odds on our bag be on the carousel in kc notcool |
| 11347 |
negative |
usairways marciaveronicaa she miss her uncle s funeral and you hope they can find another flight that be very considerate of you |
| 11348 |
negative |
usairways my last flight be cancel flightled and i be very disappoint |
| 11349 |
negative |
usairways just lose a faithful customer |
| 11350 |
negative |
usairways i have time and no one have be able to help me out |
| 11351 |
positive |
usairways marsha m at myrtle beach be the greatest she deserve all the respect and praise there be thankyouforeverything |
| 11352 |
negative |
usairways seriously attendants go awol for mins now flight further delay do not lite a match either http tcomtsplmv |
| 11353 |
negative |
usairways join silver prefer because i hear customer service be so great pity i be misguide |
| 11354 |
negative |
usairways it be just bad practice and i be disappoint that your airline be not prepare honestly the last time i fly with you guy |
| 11355 |
negative |
usairways well this be about as worthless as your regular service a bunch of do nothings and idiots suck |
| 11356 |
negative |
usairways these change as well to late flightr find out that the flight i be schedule for be not ready |
| 11357 |
negative |
usairways after cancel flightlations and a delay cause me to miss connect flight another night not be home thank pathetic |
| 11358 |
negative |
usairways that be understandable my issue be with create a new flight without the personnel to do it i change my plan to accommodate |
| 11359 |
negative |
usairways thank now i just need to locate where my luggage be |
| 11360 |
positive |
usairways we have not depart yet so let us not get too high hop but everything have be on schedule so far |
| 11361 |
negative |
usairways thank for show interest to greenville sc |
| 11362 |
negative |
usairways your app suck ball compare to americanair |
| 11363 |
negative |
usairways usairways so my flight be late flight get into charlotte so i miss my connector to phoenix thank again last time i ever fly usair |
| 11364 |
neutral |
usairways thank suggestion stop the promo message after a bite and just run music a msg that say call volume be high vrm |
| 11365 |
negative |
usairways admirals club at clt have rude and ignorant front desk staff americanair you have fall so far thank doug parker |
| 11366 |
negative |
usairways to clt from jfk nasty plan dirty seat floor rude flight attendants hopefully aa can get you clean up disgust vile |
| 11367 |
negative |
usairways i pay for my ticket on paypal on the th and it still say pending be that normal i just want the money out of my account |
| 11368 |
positive |
usairways ok thank you we be tell grind delay due to snow |
| 11369 |
negative |
usairways this make me have to cancel flight my car reservation and it come out to more money why do you reschedule a time without the crew |
| 11370 |
negative |
usairways my flight be cancel flightled yesterday and move to today then while at my stop in dc my flight be delay due to lack of crew us |
| 11371 |
neutral |
usairways look forward to some friends and family time in arizona |
| 11372 |
negative |
usairways no they do not i think i already say that no one respond its an auto response wait be this an auto response |
| 11373 |
positive |
usairways americanair first class all the way head to portlandjetport http tcokdmqjps |
| 11374 |
negative |
usairways start try to reach a real person over an hour ago still no luck |
| 11375 |
negative |
usairways us my wife in boston say no snow right now |
| 11376 |
negative |
usairways i try to call your customer service line only to be keep in a que for over mins please hold we do not care |
| 11377 |
negative |
usairways you see now that be a lie they auto respond with insult email suck |
| 11378 |
positive |
usairways your pple do a great job w the madness however some of your systems need help i appreciate the hard work the push to b better |
| 11379 |
positive |
usairways thank for give away my seat another fine job http tcoribqrcyd |
| 11380 |
negative |
usairways faanews how can i be stick on a plane due to snow in boston when it be not actually snow in boston usair flight us |
| 11381 |
negative |
usairways i have be wait for desk for and on hold min and count photo of desk agent on phone not flatter |
| 11382 |
positive |
usairways thank |
| 11383 |
negative |
usairways you have cancel flight our flight time over the past days and the experience have be the worst never again |
| 11384 |
positive |
usairways thank to betty work gate at ilm and lovely gate agents here in clt help me get home phx tonight instead of tomorrow |
| 11385 |
neutral |
usairways i have a flight in saturday from mci to clt and there be heavy snow predict in mci when will you allow for change |
| 11386 |
negative |
usairways i realize the weather but day after day our flight keep get cancel flight please prioritize ur passengers and help them |
| 11387 |
negative |
usairways how do that help me when i get no response from there usairwayssucks |
| 11388 |
negative |
usairways drvrugby team be back home but luggage all wet and partly damage not happy blizzard |
| 11389 |
positive |
usairways surprisingly quick response time by you and them thank |
| 11390 |
negative |
usairways stop cancel flight flight over and over and not provide any real help to your customers strandedinnashville |
| 11391 |
negative |
usairways strike again lose bag and two of them theworst |
| 11392 |
negative |
usairways have cancel flight my trip to la bc weather southwestair be easy but us air be make me pay to use the credit never again |
| 11393 |
negative |
usairways what be the point of a baggage claim ticket if they do not scan it for track |
| 11394 |
negative |
usairways no access to dividend miles and for a week the automate phone keep tell me to call back late flightr frustrate livepersonplease |
| 11395 |
negative |
usairways you can not even track my bag to see where it be it be like it be disappear |
| 11396 |
negative |
usairways can not get ahold of anyone to speak to about miss miles it be be over a month since travel i have submit twice online |
| 11397 |
negative |
usairways i be sit on this plane for minutes and they be say another minutes something about paper work this suck |
| 11398 |
negative |
usairways be there go to be a better day to call i have call on separate occasion the past couple of weeks and never get to a person |
| 11399 |
negative |
usairways i spend more on the room transportation then i do the whole flight |
| 11400 |
negative |
usairways i ask for reimbursement maybe miles add to my account for my inconvenience and for the money that i have to spend |
| 11401 |
negative |
usairways i ask for some reimbursement something like miles add to my account and be tell to call customer service |
| 11402 |
negative |
usairways only to come home a day late flight to find out you guy have lose my luggage |
| 11403 |
negative |
usairways doubt it gate x be a cluster and every agent encounter i saw include one with me be outright rude just very put off |
| 11404 |
negative |
usairways i have to spend more than the cost of the flight just to get a free room and transportation to and from the airport |
| 11405 |
negative |
usairways the voucher you give us for a hotel be useless you call the number they say no room available what do you expect me to do |
| 11406 |
negative |
usairways so mad i can not even believe you guy cancel flight my connect flight after i leave the first stop give me a useless hotel voucher |
| 11407 |
negative |
usairways priorities should have be make consider a pending snow storm why delay a flight for an hour a half i would like an answer |
| 11408 |
negative |
usairways i experience what define customer service on flt a flight attendant will to follow up with a passenger on bag charge |
| 11409 |
negative |
usairways i have do everything still no luck in find my bag i do not understand how my bag could have be misplace very upset |
| 11410 |
negative |
usairways that be not my q but thank wonder why you be the only ones i disguise yours to not call you out http tcouhuwuosc |
| 11411 |
negative |
usairways turn into americanair with such difficulty to past loyal customer as a aa platinum flyer usair could not be more unhelpful why |
| 11412 |
negative |
yes but i will nvr fly w usairways i miss my con flight bc of a coffeemaker on ft could not see my father be they put him in a coma |
| 11413 |
negative |
usairways minutes to put my tsa number in mins and stop hold people hostage with require a dividends miles acct tsa |
| 11414 |
negative |
usairways so i would have to go though the entire process again just to get you people on the phone usairwayssucks |
| 11415 |
negative |
usairways really so what do that mean usairwayssucks |
| 11416 |
positive |
usairways thank can you help remind the agents it be ok ps hear rumor of a stream wifi tvmovie service you might be instal |
| 11417 |
negative |
usairways nope do be suppose to get home at pm and do not get home until midnight neveragain |
| 11418 |
negative |
usairways the only way to assist be to actually answer the phone |
| 11419 |
negative |
usairways would it kill you to give me second of bad muzak instead of constant commercials while on hold |
| 11420 |
negative |
usairways would it kill you to let me put my tsaprecheck number on my reservation |
| 11421 |
negative |
usairways would it kill you to not let miles expire |
| 11422 |
negative |
usairways would it kill you to let me know how many minutes i might be on hold |
| 11423 |
negative |
usairways a samsonite total not happy not at all |
| 11424 |
negative |
usairways i have send letter after letter and get back nothing but form letter and half bake reply s usairwaysssuck |
| 11425 |
negative |
usairways the least comfort thing from your pilot after sit on a stationary plane for hours be i do not really know what happen |
| 11426 |
positive |
usairways thank |
| 11427 |
negative |
usairways my number be can not wait lol usairsucks |
| 11428 |
negative |
usairways have him call me i can not wait to see if anything happen your service really suck usairwayssucks |
| 11429 |
positive |
usairways she also appreciate have her very own hashtag lucycat |
| 11430 |
negative |
scm usairways we hate delay have you try any of these http tcostktjxan although we be not sure what a timbit be |
| 11431 |
negative |
usairways big fail on not have curbside baggage in pittsburgh and you charge dollars a bag |
| 11432 |
neutral |
usairways be it possible to earn dividend miles for a passenger that be not me even if i be purchase the ticket |
| 11433 |
negative |
usairways i hope so too thank you for your help she travel halfway across the globe and just want her suitcase |
| 11434 |
negative |
usairways would you consider honor the original fare price if i be to try flight book problems the ticket again |
| 11435 |
negative |
usairways book an award ticket recently now same ticket be less miles how do i contact you without use the online form or phone |
| 11436 |
positive |
usairways you be the best follow me please |
| 11437 |
negative |
usairways would be more please if you reassess your business practice goal should be to have passengers on plane as little as possible |
| 11438 |
negative |
usairways that be ok just know that i will most likely never book with you again |
| 11439 |
negative |
usairways i follow you complaint procedure only to get a run around your service suck usairwayssuck |
| 11440 |
negative |
usairways i do not mind wait i mind wait on a plane when i should not have have to the airport have more room and you know food |
| 11441 |
negative |
usairways that be appreciate however the system tell you call back late flightr then end the call no need to reply thank |
| 11442 |
negative |
usairways why would you board ppl on a plane b its their turn to deice why would you have ppl then wait through the hour long process |
| 11443 |
negative |
usairways i try that before use twitter also give me no helpful information thank you anyway |
| 11444 |
negative |
usairways i be sure you be sincere in your apology its disappoint from a customer perspective when you want loyal customers options |
| 11445 |
negative |
usairways yeah i know that but now i will have to spend almost dollars more on my ticket since the price have go up over the week |
| 11446 |
negative |
usairways yeah either by refund my money or free round trip to compensate for all the trouble we be put through |
| 11447 |
negative |
usairways be you an incompetent airline every day or just days that end in y |
| 11448 |
negative |
usairways there be not a ticket number the transaction be still pending |
| 11449 |
negative |
usairways do families no longer get early board with young kid american your new parent give it to us |
| 11450 |
negative |
usairways not patient originally and now |
| 11451 |
negative |
usairways your agent do not say |
| 11452 |
negative |
usairways no they could be at laguardia jfk or charlotte i have no idea where they be now tho |
| 11453 |
negative |
usairways they say because there be no meal on my flight they would not what airline serve food anymore update in policy |
| 11454 |
negative |
usairways it be the nd person when i call again to ask could not catch her name reject the request |
| 11455 |
negative |
usairways must be nice to take your customer service phone off the hook fendforyourself |
| 11456 |
negative |
usairways that link be break but if it be the online baggage locator i already try it and it give me no useful information |
| 11457 |
negative |
usairways speak on the phone or time but no resolution i be still wait to get my money back but now price be jack up |
| 11458 |
positive |
usairways thank for reach out to me my gold div no kj my flight be change under confirmation dnxv |
| 11459 |
negative |
usairways strand in philly starve and can not get a meal voucher even though your plane have mechanical issue next flight in hrs |
| 11460 |
negative |
usairways on hold for an hour connect to the wrong department by your automate system transfer and now another min count |
| 11461 |
positive |
usairways yes and our flight attendant who be wonderful btw secure the tray table so it be not flail about http tcojhxwmutxg |
| 11462 |
negative |
usairways link do not work and i have try track my bag several time still do not clarify where it be |
| 11463 |
positive |
usairways thank for seat me next to hot athletes this flight be significantly better now |
| 11464 |
positive |
usairways thank you on our way to get her bag now thank to have that number |
| 11465 |
neutral |
usairways how do you give stand by seat to ticket passengers who you know have a connect flight |
| 11466 |
negative |
usairways would you guy please send service agents to gate b in philly all the people miss there connections and there be only |
| 11467 |
negative |
spend hour on hold with usairways |
| 11468 |
negative |
usairways why would a flight arrive late flight or leave when of your passengers have a connection |
| 11469 |
negative |
usairways last time i check a bag they be severally damage no one answer the baggage call line for status chairmanlove |
| 11470 |
negative |
usairways this be crazy have not speak to a human yet there have to be a better way http tcomeoalcipdd |
| 11471 |
neutral |
usairways can i get assistance on flight plane just land from hpn and i have a connection to atl |
| 11472 |
negative |
usairways you get me home hours after you be suppose to i be live in an airport you offer no monetary assistance |
| 11473 |
negative |
usairways i have be try for days and i do not get hang up on until after i get through all the prompt what be i to do |
| 11474 |
negative |
usairways why not have an option for a call back i be just sit here burn through my minutes wait for an error to be fix |
| 11475 |
negative |
usairways days and hours on hold the other day charge me double for flight and can not even fix it worst service i have ever have |
| 11476 |
negative |
usairways i have be try to call you for days and every time the system be overload and disconnect really a global company help |
| 11477 |
negative |
usairways also we be in family crisis you charge full price for all these flight plus change flight even for emergencies |
| 11478 |
negative |
usairways where be my apology |
| 11479 |
negative |
usairways thank you but it be sad that she could not talk a real person keep get disconnect by an automate msg |
| 11480 |
negative |
usairways flight today show on time online not able to check in call tell be cancel flightled put on hold over an hr ago help |
| 11481 |
negative |
usairways new tag line but we get you there alive |
| 11482 |
negative |
usairways days in a row i call and still can not get anyone on the phone do you actually have any employees |
| 11483 |
neutral |
usairways announce that people go to fl via charlotte would have to go to a different plane gate but it be a direct flight logic |
| 11484 |
neutral |
usairways just realize my americanair advantage number be not use for my flight how do i get my ff miles |
| 11485 |
negative |
usairways do your company see passengers as customers or just |
| 11486 |
negative |
usairways be there a way to have someone contact me when you have an agent available need help flight book problems an award flight |
| 11487 |
negative |
usairways flight be delay hours no reason give sure love fly with your airline whatajoke |
| 11488 |
negative |
usairways so we get her home now we just need her bag be there a direct desk number for savannah |
| 11489 |
negative |
usairways i hope so last i speak to the baggage team they be not sure what city my bag be in |
| 11490 |
positive |
usairways thank you busy time |
| 11491 |
negative |
usairways my flight be delay and rerouted and not so much as a sorry for your inconvenience from the checkin agent notimpressed |
| 11492 |
negative |
usairways americanair min delay thank to maintenance issue thank for waste a day |
| 11493 |
negative |
usairways not one to complain much but really hour minutes and still nothing agents or agent http tcoqsbdavuy |
| 11494 |
positive |
usairways thank |
| 11495 |
negative |
usairways thank for crappy hotel with no food and a taxi bill follow by be on standby for your cancel flightlation usairways |
| 11496 |
neutral |
usairways through can you confirm that i have not be charge |
| 11497 |
negative |
usairways hey i book a flight isabelle gramp boston to lax and it say that it charge my credit card but the transaction do not go |
| 11498 |
positive |
usairways you be amaze follow me back please |
| 11499 |
negative |
usairways i have be on hold with your divident miles service desk for minutes and that be after be hang up on the first time |
| 11500 |
negative |
usairways be useless airways day try to get home on standby as a result of their cancel flightlation usairways |
| 11501 |
negative |
usairways this be how vacation get cancel flightled be on hold for minutes still have not talk to anyone failure http tcoefphishb |
| 11502 |
negative |
usairways for a response in days no thank |
| 11503 |
negative |
usairways will never travel with you again this be insanity storm be inevitable but make us hold to just add a lap child badservice |
| 11504 |
negative |
usairways any word on flight get out of dfw in the near future stick on plane at gate for over an hour |
| 11505 |
positive |
usairways thank so much |
| 11506 |
neutral |
usairways i recently move and get a new license and when i book my flight months ago i use my old license do i need to change that |
| 11507 |
neutral |
usairways no this be a systemic problem mail come from but usairways spf record disallow it dm me for more detail |
| 11508 |
negative |
usairways little help to us my husband have be on hold for an hour for something that take minutes to complete |
| 11509 |
neutral |
usairways i recently move and get a new license and when i book my flight a months ago i use my old license do i need to change that |
| 11510 |
negative |
usairways we might need a plane to get somewhere but just remember that you be not the only choice makeovertime customerserviceplease |
| 11511 |
negative |
usairways still can not get through and travel in days ridiculous donthavehighhopes |
| 11512 |
negative |
usairways have an spf record error that be cause email from noreply usairwaysmobilecom to go to spam filter dns admin need to fix |
| 11513 |
positive |
usairways you be the best follow me please |
| 11514 |
negative |
usairways so the seat next to me b on flight to seattle have a tray table that be fall off http tcohajlkqjw |
| 11515 |
negative |
usairways nd time this occur in weeks i be not patient i have no choice antitrust issue |
| 11516 |
negative |
usairways my vacation budget be blow bc of the lack of communication from usairways i will never use them again or refer anyone |
| 11517 |
negative |
usairways credit to my bank account for the two days of work that i have miss because of these cancel flightlations |
| 11518 |
negative |
usairways i do not need to rebook i need to know the policy |
| 11519 |
negative |
usairways no reflight book problems necessary i can not afford to deal this kind of unprofessionalism again i would however like some type of credit |
| 11520 |
neutral |
usairways what be the odds you can get me on a flight with delta so i can actually get to orlando today dayslate flight |
| 11521 |
negative |
usairways we be all stand here and no one be say anything i will most likely be miss my flight to bwi again http tcojhaukyv |
| 11522 |
neutral |
usairways how long do it take to receive ticket from americanair for itin book via http tcowajkeyt on us flight |
| 11523 |
negative |
usairways that be the most useless tweet i have ever see out of you |
| 11524 |
negative |
usairways this be get to be the worst service i have ever see with an airline cancel flightled flight rude employees currently flight delay |
| 11525 |
negative |
usairways so you be go to make me wait that long on the phone line when you can help me that be part of the problem |
| 11526 |
negative |
usairways now over hrs can not wait anymore hrs for nothing now what frustrate usairways http tcobuwjtvuwkm |
| 11527 |
negative |
usairways i have call for days and can not get thru be there some secret method i can use that do not result in you hang up on me |
| 11528 |
negative |
usairways what be policy on change flight to different date once your flight have be delay |
| 11529 |
neutral |
usairways i just check in online for tomorrow s flight think i should get auto upgrade already get the email say no seat |
| 11530 |
neutral |
usairways last name pordes |
| 11531 |
neutral |
usairways tell reservations to rebook me from to |
| 11532 |
negative |
usairways why be not twitter and reservations connect what do people want reservations duh |
| 11533 |
positive |
usairways still not in the air for deice of plane i will miss connect but customer service be helpfuli be hop to catch the next flight |
| 11534 |
neutral |
usairways try to go nashville to london and just have no idea when would be a good time to fly out of nashville right now americanair |
| 11535 |
negative |
usairways usairways unacceptable holdtime really http tcouppabxrq |
| 11536 |
negative |
usairways what do i push to rebook with that number |
| 11537 |
negative |
usairways tell the flight from clt to srq to wait |
| 11538 |
negative |
usairways bohnjai they lose my bag phl baggage handlers break open my bag and steal my camera |
| 11539 |
neutral |
usairways if there be empty first class seat on my flight at check in why would not i be automatically upgrade |
| 11540 |
negative |
usairways grade for this trip flight timeliness cancel flightations customer service flight attendants |
| 11541 |
negative |
usairways thank mean a lot after i be verbally cuss out charge extra for a bag then tell i do not feel like deal with it |
| 11542 |
negative |
usairways stick in cae need reflight book problems for next flight possibly dm for more info |
| 11543 |
negative |
usairways have the most useless rude employees ever at philadelphia airport never again will i fly with them |
| 11544 |
positive |
usairways you all work hard at make sure things flow smoothly keep positive |
| 11545 |
positive |
usairways we be board now but have yet to depart thank for the response |
| 11546 |
positive |
usairways i totally understand the weather just frustrate thank |
| 11547 |
negative |
usairways tell them to get on that please |
| 11548 |
negative |
usairways sdfairport i really need to be back home yesterday and at work at be today be on plane and sit for an hour peeve |
| 11549 |
negative |
usairways gate agents be now work with everyone to resolve connect flight issue which be my concern |
| 11550 |
negative |
usairways that be the flight i be place on after original flight to charlotte be cancel flightled now be on hr delay |
| 11551 |
positive |
usairways thx to gate agt john pascucci for find us a flight from clt to pvd after our original one be cancel flightled http tcoyiwlhqhzgp |
| 11552 |
negative |
usairways st a reaccommodation now a delay flight for this one the gate agent still have not mumble a word folks get anxious |
| 11553 |
positive |
usairways you be the best follow me please |
| 11554 |
negative |
usairways please do not go to the check in process americanair use at mco it be an absolute disaster |
| 11555 |
negative |
usairways how about a phone to talk to a real person |
| 11556 |
negative |
usairways over weeks since you take our money and leave us strand hours from home have to rent a car and you still have not help us |
| 11557 |
negative |
usairways i give up http tcoedgctbls |
| 11558 |
negative |
usairways i have be on hold for one hour and four minutes for your reservations line how can you possibly do business this way |
| 11559 |
negative |
usairways lack of communication with other offices the customer you all never update ur systems you guy be establish this mess |
| 11560 |
negative |
usairways you guy get too much and too many customers to be fuck up as badly as you do |
| 11561 |
positive |
usairways americanair svllindia provide you the best logistics experience for people all over india mumbai surat navimumbai |
| 11562 |
negative |
usairways after last night in charlotte nc i be seriously debate never fly you again minute on the tarmac connection leave |
| 11563 |
neutral |
usairways hi could you protect me on us just in case still on grind with no check luggage but still a chance i can make original |
| 11564 |
negative |
usairways great but that still do not help me |
| 11565 |
negative |
usairways forsythfactor hope for no weather delay no help to reroute and your on your own for lodge non stop be the way to go |
| 11566 |
negative |
usairways why do not you reroute bos to jax via dca through clt instead force an overnight dca passengerslose |
| 11567 |
negative |
usairways i appreciate the hard work still i give up after hour dsearls |
| 11568 |
negative |
usairways my luggage be delay i be look for compensation since you know you charge me for it then forget it |
| 11569 |
negative |
usairways americanair strand in cold texas and get sick because you overbooked the flight and give my seat away gooutofbusiness |
| 11570 |
negative |
usairways worst experience ever unable help over phone and tell at last min cabin crew unavailable for flight never again usairways |
| 11571 |
negative |
thank usairways fispahani weather disruptions have cause some of our crew to run late flight we be sorry for the delay to your flight |
| 11572 |
negative |
usairways minute delay this be absurd feel free to provide credit http tcoekejbv |
| 11573 |
negative |
usairways fuck you |
| 11574 |
negative |
usairways not even on your dime and free ticket worsttraveldayever |
| 11575 |
negative |
usairways disappointment make own arrangements for me my sleep toddler with zero assistance from usair be madden |
| 11576 |
neutral |
usairways thank you |
| 11577 |
negative |
usairways thank we do see an agent unhelpful some get vouchers others do not for unexplained reason |
| 11578 |
negative |
usairways mins after the schedule departure and still sit in terminal communication would be lovely http tcopkaxunyfn |
| 11579 |
negative |
usairways this day have be a disaster rude employees no help now no hotel not fly with you again i fly alot dallasraisenow |
| 11580 |
negative |
usairways travel with year old would appreciate you hold up your end of good business and host us in our unanticipated layover |
| 11581 |
negative |
usairways miss flight connection due to flight attendant delay yet no voucher on your part fail |
| 11582 |
negative |
usairways of course never again tho thank for tweetin ur concern but not doin anythin to fix what happen i will choose wiser next time |
| 11583 |
negative |
usairways i absolutely know you would try to blame weather to deny us vouchers in phoenix totally false be a crew issue |
| 11584 |
negative |
usairways half an inch of snow in charlotte overwhelm |
| 11585 |
neutral |
usairways on the phone now look like global |
| 11586 |
negative |
usairways already file a report personally at the airport however they have no idea where it be even with a track number |
| 11587 |
negative |
usairways already call no other options flight be be reimburse never again you be unreliable for business travelers |
| 11588 |
negative |
usairways your save grace be our flight attendant dallas who be amaze wish he would transfer to delta where i would see him again |
| 11589 |
negative |
usairways that link lead to a website that will not open on a cell phone good job shock that your airline be fold |
| 11590 |
negative |
usairways my flight us get cancel flightled on due to lack of flight crewi be tell that i would be reimburse for hotel who do i contact |
| 11591 |
negative |
usairways no need for apologies just an unfortunate situation there be no up date i have land but be suppose to land at |
| 11592 |
negative |
usairways minutes mean no public transit home and an expensive cab promise do not make up for it |
| 11593 |
negative |
usairways my sister be suppose to leave at be to go back to al she be only get to nc now be you kid me neverflyusairways |
| 11594 |
negative |
usairways she just do but really how drink do someone have to be before you stop serve them |
| 11595 |
positive |
usairways you be the best airways follow me please |
| 11596 |
negative |
usairways hr flight delay and a delay when we land be that even real life get me off this plane i want to go home heel click |
| 11597 |
negative |
usairways flt be on the grind but you do not have a gate for us at dca why be this happen |
| 11598 |
positive |
usairways shout out to the redheaded gate agent for flt from dca to chs at tonight do not get her name but she be great |
| 11599 |
negative |
usairways i be sick of live in an airport getittogether |
| 11600 |
negative |
usairways now the jfk baggage office have actually run out of paper hotel vouchers thislinehasntmovedforanhour |
| 11601 |
positive |
usairways dude name shaquille at the desk in charlotte be incredibly professional and helpful vs some crazy angry people tonight |
| 11602 |
negative |
usairways really you give scotch on the rock to an out of control drink and would not let my sister change seat when he be group her |
| 11603 |
positive |
usairways awesome usair tysvm |
| 11604 |
positive |
usairways thank you |
| 11605 |
positive |
usairways that would be lovely you have great people work in your organization |
| 11606 |
negative |
usairways only the jfk baggage office be open to help rebook all of us on cancel flightled flight to dca shameful |
| 11607 |
negative |
usairways hey let flight get to the gate hours late flight and no fate with dozens of kid on board |
| 11608 |
neutral |
usairways me too me too |
| 11609 |
negative |
usairways a flight update do not help when we be wait min at our arrival wait for a plane to leave our gate who can i write |
| 11610 |
positive |
usairways tyvm usair happy night |
| 11611 |
positive |
usairways thank it be hectic for everyone but their action do not represent the company well i be go to |
| 11612 |
negative |
usairways husainhaqqani mr husain you shld protest as well when one of ur party member rehman malik delay a pia flight for hours |
| 11613 |
negative |
usairways not good be on hold for hour xday since sun to book way flt dividend miles agents send me to on hold hell furious |
| 11614 |
negative |
usairways i be sure you do not but question still remain why we only find out at that crew will not come before for flt tks |
| 11615 |
negative |
usairways not too impress with your airlines but i would feel a lot better fly with if you upgrade me up to first class tomorrow |
| 11616 |
positive |
usairways glad to be home and that your great people get me home safely sad for others who do not get back bc of schedule problems |
| 11617 |
negative |
usairways how about an update hrs delay this obviously be not up date have not board http tcollwjazioa |
| 11618 |
negative |
usairways noltnancy what will be be a what may be what be suck fail |
| 11619 |
negative |
usairways your whole handle of this be a jokeboston logan have one little old lady one handle all the customers http tcodhrfuijyp |
| 11620 |
positive |
usairways will do i appreciate the response |
| 11621 |
neutral |
usairways erickofiejones how long be bill cycle |
| 11622 |
negative |
usairways on hold for all because they will not let me use a companion voucher online http tcodphqrgkdoa |
| 11623 |
negative |
usairways and no one have be at all helpful i will never fly this airline again neveragain spreadtheword |
| 11624 |
negative |
usairways no they will not because after hours of hold i have to give up because i could not borrow the phone any longer hours |
| 11625 |
negative |
usairways i have be sit in the charlotte airport for hours wait for crew and now maintenance neveragain |
| 11626 |
negative |
usairways delay my flight time before cancel flight it have angry and rude workers and be now provide no helpful service at all |
| 11627 |
negative |
usairways my daughter be strand in charlotte because us airways cancel flightled her flight tonight completely dissatisfy with usairways |
| 11628 |
positive |
usairways thank to kevin and team at fish at phl for some great service recovery tonight appreciate it |
| 11629 |
negative |
usairways commitment to excellence be b praise can get you to the wrong city days late flight or the right one days late flight customerservice |
| 11630 |
negative |
usairways car service to and from the hotel food hotel cost bc of cancel flightlations fall on the customer with last minute notifications |
| 11631 |
negative |
usairways i be amaze at the lack of communication with the passengers |
| 11632 |
negative |
usairways when i tell csr i would close acct he could not care less |
| 11633 |
negative |
usairways beware barklays bank have terrible cust service will not assist only know to go by badly write book in english |
| 11634 |
negative |
usairways they call weather an act of god and refuse to help i have my wife and kid and they have no sympathy |
| 11635 |
negative |
usairways bad weather should not mean bad service |
| 11636 |
negative |
usairways stick in charlotte be treat like a nobody by staff |
| 11637 |
negative |
usairways flight keep get delay and cancel flight with no information worst customer service ever |
| 11638 |
negative |
usairways what do your reservation be out of sync mean on hold w customer service min and want an idea what be up |
| 11639 |
negative |
usairways sit on a throne of lie |
| 11640 |
negative |
usairways where be my bag you call at noon promise it today would like an update like your website promise i need that bag |
| 11641 |
negative |
usairways flt tampa to clt be very late flight go to miss conn to bos what can you do |
| 11642 |
negative |
usairways i be on the flight finally in the air not enough food to fee customers no movie or entertainment on a hr flight |
| 11643 |
neutral |
usairways i just hope that pilot have a good day off |
| 11644 |
positive |
usairways thank for your help i leave a message for dca lose and find finger cross we find it |
| 11645 |
negative |
usairways be the worst airline i have ever fly on you guy have treat me like garbage today |
| 11646 |
negative |
usairways only water on flight to dca this be the first time i have ever see this happen executiveplatinummeansnothing iwantcoffee |
| 11647 |
neutral |
usairways eh it happen i think i will survive thank |
| 11648 |
negative |
usairways i have a voucher from a past trip that be delay i think i have to talk to someone on the phone to use it be that not true |
| 11649 |
negative |
usairways i do but it will not help can not believe you would not take full fare for first class and give away to platinum member profit |
| 11650 |
negative |
usairways hours on hold to customer service without anyone answer be more than ridiculous |
| 11651 |
neutral |
usairways i be in the cust svc line your charlotte nc agents better be in their a game |
| 11652 |
neutral |
usairways and if the flight be full |
| 11653 |
negative |
usairways be delay three time now finally board be wait minutes now be tell the plan have to be completely power down |
| 11654 |
negative |
usairways hours hours four hours it be like this be a joke to you |
| 11655 |
negative |
thank to usairways my trip be all screw up i have have to move meet and a dinner and i be still not out of nyc yet |
| 11656 |
negative |
usairways i do not need to check status of my flight because i be on the plane and you have a door malfunction get it together |
| 11657 |
negative |
usairways freak out about the fact you be fix the engine from charlotte to orlando longday |
| 11658 |
negative |
usairways i be tell there be no record of my refund can someone please help me this have be a long day |
| 11659 |
negative |
usairways i try speak to multiple people at your reservations desk after min on hold waivethefee poorcustomerservice neptune |
| 11660 |
negative |
usairways be put back on hold for what have now be an hour be completely unacceptable |
| 11661 |
negative |
usairways stop reposting same autoresponse that be return flight home imateacher could not get to rsw neptune waivethefee notmyfault |
| 11662 |
negative |
usairways contd they put her on pm flite tonite i think she be on now worst customer service ever you need to fix it |
| 11663 |
positive |
usairways thank you glad to be head home great people at your call center |
| 11664 |
positive |
usairways thx reply after try get thru many time vmail or people hang up on us we talk tech cont d |
| 11665 |
negative |
usairways my flight book problems cld just time out when i select it under manage my flight book problems for months now i have email but no response help |
| 11666 |
positive |
usairways ha you be fun |
| 11667 |
negative |
usairways ur service be so shitty pilot never show up so we wait hours because another pilot be suppose to come but do not cancel flight |
| 11668 |
neutral |
usairways how long be that flight http tcobcwckwtnle |
| 11669 |
positive |
usairways fly high thank |
| 11670 |
negative |
usairways ticket could not be use bc unable to get to depart dest rsw bc of blizzard in bos tell only way to use credit be fine |
| 11671 |
negative |
usairways if i can not get through to reservations how can they take a look hour hold time be not reasonable in any industry |
| 11672 |
negative |
usairways hours on hold oh wait for less than minutes a useless csr talk to me and put me back on hold for the last minutes |
| 11673 |
positive |
usairways thank it would be better from the gate agent at c in charlotte board flight |
| 11674 |
negative |
usairways flt clt to day suppose to depart the still no crew schedulecontact the pilot |
| 11675 |
negative |
usairways so i ask for ice and the attendant snap i do not have ice on this cart not min late flightr cup of ice to the people row ahead |
| 11676 |
positive |
usairways thank |
| 11677 |
negative |
usairways i have be wait for the callback for eight hours how much longer |
| 11678 |
negative |
usairways and a half hours on hold hope it feel good to be a steam pile of shit americanair pay far too much for you |
| 11679 |
negative |
usairways redeem themselves flight out at have to call and negotiate but thank the lord i be head home |
| 11680 |
negative |
usairways total bs i offer to pay for a full first class airfare tell sell out seat and they give the seat to others crap |
| 11681 |
negative |
usairways i be on hold with you for mins waste my time and i do not appreciate it wheresthecustomerserviceat http tcophiifnjit |
| 11682 |
negative |
usairways it be us the gate be open after about mins wait what a great way to finish an hour delay arrival |
| 11683 |
negative |
usairways strike again emilylyonss i strongly suggest you live tweet your ordeal their media team appreciate the update |
| 11684 |
negative |
usairways flight first a hour wait for a deadhead crew then deadhead crew take overhead bin space pay customers annoy |
| 11685 |
positive |
usairways with the weather mess in the south i miss my connection in clt impress though with the cust serv phone reps today |
| 11686 |
negative |
usairways and really it be a middle initial versus middle name all else the same not spend my time on your computer issue |
| 11687 |
negative |
usairways very disappoint i be not allow to change seat after check in early online for a flight tomorrow morning |
| 11688 |
negative |
usairways they be all reservations number and none be in hungary and my phone not work here you make it too difficult |
| 11689 |
negative |
usairways weeks to refund this ticket totally unacceptable fix this or i will put it on blast on social media and tv |
| 11690 |
negative |
usairways yes i can pay out of pocket that us not help me for loose my first class ticket to coach i want resolution or a comp |
| 11691 |
positive |
usairways frustrate days no flight home change airlines thank you phl usairway employees unite for help get me back to iah |
| 11692 |
neutral |
usairways satesq there be only one flt phlcrw per day |
| 11693 |
negative |
usairways americanair your staff members be look at me like i have two head check your own websites http tcohhctie |
| 11694 |
neutral |
usairways i will be travel from lax to clt to hts i have be rebooked for tomorrow due to the travel advisory |
| 11695 |
negative |
usairways this flight be for my brother he have be rebooked and i be able to give my info over the phone to get him a pass to the club |
| 11696 |
positive |
usairways flight thank |
| 11697 |
negative |
usairways flight delay for hours for a deadhead crew let us make pay customers wait that be great service usairways |
| 11698 |
negative |
usairways if ur go charge for wifi make sure it work brutal dialup b a by the time things load theend goodday |
| 11699 |
negative |
usairways be anyone work today anyone want to pick up a phone |
| 11700 |
negative |
usairways i have be on hold for over minutes there be a lack of quality service here nobody care that i hate your shitty airline |
| 11701 |
negative |
usairways strand ernievigil phoenix w break foot both my flight f d sunday for sickcrew cancel flight my mechanics flight today |
| 11702 |
positive |
usairways you be the best airways follow me back please |
| 11703 |
negative |
usairways it be the rude and arrogant gate personnel uncalled for unprofessional theworst |
| 11704 |
negative |
usairways will not waive fee for flight cancel flightlation due to neptune to use credit fee could not reach destination bostonbbb notmyfault |
| 11705 |
positive |
usairways thank you and thank for be so accommodate |
| 11706 |
positive |
usairways you be amaze you be the best follow me please |
| 11707 |
negative |
usairways feel helpless at tanpa airport how can i talk to someone flight delay time need help miss connections will be prob |
| 11708 |
negative |
usairways will not waive fee due to neptune can not use credit wof pay fee could not get to destination to use their tic waivethefee |
| 11709 |
negative |
usairways no wonder you be the lowest rat airline in america shameful usairways |
| 11710 |
negative |
usairways how be you even still in business i have be try to call for hours this be pathetic |
| 11711 |
positive |
usairways thank |
| 11712 |
negative |
usairways wow this airline be a joke absolutely horrendous customer service you guy should be ashamed |
| 11713 |
negative |
usairways flight cancel flight because of neptune could not get to my destination notmyfault waive fee ripoff poorcustomerservice |
| 11714 |
positive |
usairways you be the best airways follow me please |
| 11715 |
negative |
usairways if you can waive a fee at time of cancel flightation you can waive it at a future date usairways ripoff poorcustomerservice |
| 11716 |
negative |
usairways flight sit at jfk with delay for hrs no employees to load bag terrible |
| 11717 |
negative |
usairways i have be rebooked but it have be handle very unprofessionally cancel flightations happen but the disorganization be uncalled for |
| 11718 |
neutral |
usairways conf number fmjtyl delay any chance of get an earlier flight fll to phx |
| 11719 |
negative |
usairways i have now call time in the last three days that be unacceptable i be will to wait on hold but that be not an option |
| 11720 |
positive |
usairways you be amaze you be the best follow me please and i follow you back |
| 11721 |
negative |
usairways i have be on hold for over hours need to rebook a flight please help |
| 11722 |
negative |
usairways it be and some of us have leave coat in our luggage in anticipation of cramp overhead bin |
| 11723 |
negative |
usairways i be travel around the world until the end of the year number do me no good |
| 11724 |
negative |
usairways i do not know i have try to call for confirmation but call be not go thru can you let me know |
| 11725 |
negative |
usairways can i get free wifi since the flight be cancel flightled |
| 11726 |
negative |
usairways be rebooked but suck big time crappy layover customer service very subpar |
| 11727 |
positive |
usairways send thank to employee freddie in phl admiral club a east for allow me to give a day pass to my sibling stick there today |
| 11728 |
negative |
usairways have do that sadly no flight from clt have get to ind today and we head back to tampa tmrw |
| 11729 |
negative |
usairways hold min and listen to your shitty ads on repeat for your credit make me hate your airline even more delta be better |
| 11730 |
negative |
usairways i would be on my way but wether have delay yet again love the charlotte ice storm good luck with mad customers |
| 11731 |
negative |
usairways please staff your flight approproately our entire flight be delay because fa be not here i should not have leave delta |
| 11732 |
negative |
usairways tooooo many cancel flightations my chain of command hat me now |
| 11733 |
negative |
usairways you cancel flightled both my flight and refuse to give a voucher despite no flight for days usairways neveragain |
| 11734 |
negative |
usairways i just think if i be stay w your airline reschedule a flight i should not absorb a fee that be the cost of my flight |
| 11735 |
positive |
usairways that be why you guy be my choice |
| 11736 |
positive |
usairways thank |
| 11737 |
negative |
usairways i be cool with weather delay etc but lie and deceive passengers to keep them from change be reprehensible yousuck |
| 11738 |
negative |
usairways i just want to get home before wednesday joke be over hrs of cancel flightlations and delay be enough |
| 11739 |
positive |
usairways how about a drink voucher for the next flight winkwink |
| 11740 |
positive |
usairways nice touch with use my first name very intimate i will be file a claim soon to be reimburse have a us airways day |
| 11741 |
negative |
usairways the airline be embarrass itself i get that bad weather be not your fault but your response to it could not have be worse |
| 11742 |
negative |
usairways any update on flight from orf to phl no one at gate |
| 11743 |
negative |
usairways yes work in firefox can do everything but finish purchase button turn gray never submit for a couple weeks now |
| 11744 |
negative |
usairways hours late flightr and the flight have be cancel flightled you get to work on your internal communication skills |
| 11745 |
negative |
usairways have a horrible experience fly from montego bay to philadelphia on check a golf bag constant sell inflight |
| 11746 |
negative |
usairways tell no gate open at ord need to wait mins still wait after about mins |
| 11747 |
negative |
usairways and it be with no sign of board can i please get another update |
| 11748 |
negative |
usairways still can not get a real person on the phone to book a flight ready to just go with jetblue since they care usairwayssucks |
| 11749 |
positive |
usairways after miss my flight and reflight book problems x i just walk onto another flight and my phone be still on the seat |
| 11750 |
negative |
usairways great job communicate to the passengers flight do not exist anymore http tcohlzahxkdsn |
| 11751 |
positive |
usairways thank travis at phl a east checkin for know baggage policies ski boot count as teach your mgr who do not know |
| 11752 |
negative |
usairways thx for respond when bag come there be mad rush towards end of jetwaywhy not just put thru baggage claim |
| 11753 |
negative |
usairways americanair we be on usaa flight we arrive at dca at wait on our gate for apx an hr now no update |
| 11754 |
negative |
usairways have an agent with reservations contact me instead of ask me to waste my time by sit on the phone for hours |
| 11755 |
negative |
usairways if you believe in keep your customers happy especially after a mistake be make on your part |
| 11756 |
neutral |
usairways would love to combine aa and usair accts unfortunately one have my middle name one have middle initial will not allow change |
| 11757 |
negative |
usairways i have a rep min in who say she could not help so transfer me to dividend miles customer service |
| 11758 |
positive |
usairways right on up up away |
| 11759 |
negative |
usairways your customer service stink try to book a flight for hours now and keep get hang up on usairwayssucks |
| 11760 |
neutral |
usairways please please please let my plane back to the gate so i can get off as i will miss connection due to clt close |
| 11761 |
negative |
usairways we have flight be sit on the tarmac of dca for a while now wait on a gate can we just use another gate |
| 11762 |
negative |
usairways i hope flight be not be delay because flight attendant do not come to work nobackup |
| 11763 |
negative |
usairways you make us miss our flight first class now i can not even enter the admirals club not happy dm me to fix this |
| 11764 |
negative |
usairways can you please dm me my flight have be delay go into clt which will force me to miss my connection to lga at pm |
| 11765 |
negative |
usairways on hold for hours you know what just keep my money |
| 11766 |
negative |
usairways charge change a flight be a rip off the reason i have be out of my hand i want reschedule same flight but in july |
| 11767 |
negative |
usairways flight be not leave at because we have not even begin to board yet please update your website as soon as possible |
| 11768 |
negative |
usairways jackkairys and another send him to the wrong line oh and the kiosks be not work thank |
| 11769 |
negative |
usairways also your employees be less then helpful when jackkairys be check his bag two just leave their desks completely |
| 11770 |
negative |
usairways the phone number the gate give me do not work either what be your customer service phone number |
| 11771 |
neutral |
usairways do |
| 11772 |
negative |
usairways jackkairys your site clearly explain we be allow a carry on this be allow at pit but not bos how do that make sense |
| 11773 |
negative |
usairways never in my life have i deal with such poor customer service irresponsible staff and lack of care lgaiah day baggage in nc |
| 11774 |
negative |
usairways thks tip seem like a workaround rather than a customerfriendly solution they should have an easily accessible email |
| 11775 |
neutral |
usairways unfortunately not i think i watch it take off from the bus rebooked for a late flightr flight now planestrainsandautomobiles |
| 11776 |
neutral |
usairways i be suppose to be on flight from charlotte to rdu pm yesterday be the same flight schedule for departure tonight |
| 11777 |
positive |
usairways thank you so much its be a very stressful day |
| 11778 |
negative |
usairways me too in the future have a better harsh weather preparedness plan so much of your staff call out that everything snowball |
| 11779 |
negative |
usairways if i couldwanted to call i would not use the internet to make a reservation site will not work on chrome on several computers |
| 11780 |
neutral |
usairways darn it first in line for no upgrade wish i understand the policy http tcoxgpaayfdwt |
| 11781 |
negative |
usairways wait for my luggage on flight be there a delay |
| 11782 |
negative |
usairways will you please update your website with the most current flight status and update your customer service phone on google thx |
| 11783 |
negative |
usairways flight book problems a flight use credit from a previously cancel flightled flight can not get thru on the phone and can not book online help please |
| 11784 |
positive |
usairways absolutely the staff be amaze |
| 11785 |
negative |
usairways you be horrendous pull your shit together |
| 11786 |
positive |
usairways haha that will indeed be a great day |
| 11787 |
negative |
usairways i want my money back now we be sit on the runway after a hour delay wait for the baggage to begin load |
| 11788 |
negative |
usairways how be your gate agent go to tell me my flight be on time when its minutes past departure time and the previous flight plane |
| 11789 |
negative |
usairways this be the aforementioned pilot americanair sure you want to merge with these patron hit hoodlums http tcoccefapl |
| 11790 |
neutral |
usairways my flight be but i leave my phone on the plane or the shuttle |
| 11791 |
positive |
usairways thank you i try that and they say they do not have it anywhere else to try |
| 11792 |
negative |
usairways americanair best you could doi might get my refund within bill cycle months of you guy ask for another chance i be do |
| 11793 |
negative |
usairways and americanair days of cancel flightations i have drive to airports in different state spend more on gas than my flight |
| 11794 |
negative |
usairways then why do my whole team be able to put there carry ons under the plane |
| 11795 |
positive |
usairways customer service at its finest |
| 11796 |
negative |
usairways no speciifc email character limit for complaints be aaus customer complaints adopt the twitter model |
| 11797 |
neutral |
usairways please hold i can see it just can not get off my first plane quick enough |
| 11798 |
negative |
usairways please hog my next flight for me i be wait on a bus to get me off one plane so i can run to the other it leave in two min |
| 11799 |
positive |
usairways fabulous thank you so much look forward to take to the sky with you |
| 11800 |
negative |
usairways we r rebooked get conflict info abt baggage y no extra plane batteries on hand y no comped admirals club for hr wait |
| 11801 |
negative |
usairways do not tell me that tell me what i can actually do to reach someone i do not mind be put on hold but it will not even do that |
| 11802 |
negative |
usairways no i miss the funeral so i have to take a train back to newark |
| 11803 |
neutral |
usairways what be the baggage allowance on flight from glasgow to the us thank |
| 11804 |
negative |
usairways americanair what a joke of a company today remind me why i never book with you |
| 11805 |
positive |
usairways i have exceptional service on flight from ind to phx |
| 11806 |
negative |
usairways it be be nice to take a flight and have some level of consistency service from the flight attendants quality control |
| 11807 |
negative |
usairways travel from pwm to atl on sunday that flight get cancel flightled and my new flight be cancel flightled and get disconnect when reflight book problems |
| 11808 |
negative |
usairways i believe you but in all seriousness what be an acceptable time i should have this expense on my name that be not my fault |
| 11809 |
negative |
usairways cust serv reps who be unable to change reservations in your system check in unaware of cancel flight that i get word on night before |
| 11810 |
neutral |
usairways be there any way that you could hold flight in clt my husband be stick in the security check line flight schedule for pm |
| 11811 |
negative |
usairways issue be not with people who r nice or storm email with wrong phone number auto rebooked flight to non connect cities |
| 11812 |
negative |
usairways miss my reservations due to a cancel flightled flight make it right by give me first class tomorrow make your customers happy |
| 11813 |
negative |
usairways it be not a consolation because my bag be somewhere else which be a real impediment to me go on a different vacation |
| 11814 |
negative |
usairways any tip on get a hotel that your airline will not get for any of us even though we be tell that we would make our flight |
| 11815 |
neutral |
usairways i leave my son s duke hat on flight last night it say mason on the back any way of locate it thank in advance |
| 11816 |
neutral |
usairways will my know traveler no transfer over from americanair when i check in at t as an aa elite i can get choice seat |
| 11817 |
negative |
usairways i book a flight yesterday but do not receive an email confirmation and i my dividends number be not register please help |
| 11818 |
positive |
usairways crew keep safety top of mind in clt http tcoayosjhzmc |
| 11819 |
negative |
usairways there be seat together they just have fee seem if i be take a be flight the least you can do be wave the |
| 11820 |
neutral |
usairways i be research a flight notice a small issue wclass of service between your site other sit could reservations help me |
| 11821 |
negative |
usairways i need someone from management to contact me i be fly to a funeral will not make it now to add to my pain they want me pay |
| 11822 |
negative |
usairways just contaced eyewitness news about the ripoff the cancel flight now they want me to pay |
| 11823 |
neutral |
usairways how can i change without penalty and not have to call customer service |
| 11824 |
negative |
usairways when i call it say you all be too busy and to call back late flightr this be terrible customer service what will you do about it |
| 11825 |
negative |
usairways they charge me for a flight they cancel flightled unbelievable and unheard of |
| 11826 |
negative |
usairways i be completely rip of by us airways today never fly this airline i be contact my local news |
| 11827 |
negative |
usairways i can not believe that you would refer me to a number no one seem to be get through really i need help as soon as possible |
| 11828 |
negative |
usairways hundreds of people in line and less than half the desks be man at clt help |
| 11829 |
negative |
usairways why be there no contact email for customer complaints |
| 11830 |
negative |
usairways now i be probably go to miss my connection in charlotte so i will have to drive home for the funeral |
| 11831 |
negative |
usairways flight from jfk to charlotte then from charlotte to birmingham previous flight to hsv be cancel flightled |
| 11832 |
negative |
usairways still cricket from customer service |
| 11833 |
neutral |
usairways flight fro orf to phl |
| 11834 |
negative |
usairways that be not an excuse to have such a poor website flight book problems options my yearly vacation be about to fall through ubetter do smth |
| 11835 |
negative |
usairways the phone line disconnect how can i be in the queue to be answer when the phone line simply disconnect when i call |
| 11836 |
negative |
usairways want to bump up my seet to first class for two cancel flightlations in hrs what a joke |
| 11837 |
negative |
usairways to arrive the plane i be sit on need to take off wish someone would tell us what the holdup be |
| 11838 |
negative |
usairways this be date back to november i have be send back and forth between you and edreamsen it be a disgrace |
| 11839 |
positive |
usairways will do hop for a voucher for a future flight optimistic |
| 11840 |
negative |
usairways i do not even leave the airport and you send of my bag to philadelphia |
| 11841 |
negative |
usairways thank for the info but have be try for over hrs and no luck flight dep today need change tomorrow or thursday |
| 11842 |
negative |
usairways try twice today on hold for min each time i have things to do so can not live on hold deal w your customer serv failures |
| 11843 |
negative |
usairways no warm weather hubs mean no mexico for us and i can not go anywhere else since you lose my bag i hope you attempt to rectify |
| 11844 |
negative |
usairways no kid oy |
| 11845 |
positive |
usairways thank |
| 11846 |
negative |
usairways thank you for blow my vacation could not get me anywhere today to make my reservation and also lose bag of mine |
| 11847 |
negative |
usairways be try to talk with a dividend miles rep for days now i have be hold for over hours each day what be my options |
| 11848 |
negative |
usairways and it still say it be on time on your website btw |
| 11849 |
negative |
usairways your customer service be horrible |
| 11850 |
negative |
usairways i expect something more than tell me to see an agent to rebook my flight |
| 11851 |
negative |
usairways you have the ability to switch my flight to americanair but you can not tell me where my bag be |
| 11852 |
negative |
usairways i do and it be be a disaster you have me sit on the runway only to bring the plane back to the gate smh |
| 11853 |
negative |
usairways no we have not because we have be in the same line at the service desk for an hr and now in the same spot |
| 11854 |
neutral |
usairways on your website and on your board at logan it say it be on time so we go through security and get to the gate |
| 11855 |
negative |
usairways i get up at be for a be flight from bos to charlotte which i find be cancel flightled once i get to the gate |
| 11856 |
positive |
usairways please give tara g a pat on the back and praise she be very very helpful she be at phl member lounge |
| 11857 |
positive |
usairways thank i hope i get to my destination |
| 11858 |
negative |
usairways well its be and just get an email that my be flight be delayedthat be not right |
| 11859 |
negative |
usairways how soon be possible i board the plane the st time at be and it be now after be and i be still where i start |
| 11860 |
negative |
usairways your chairman phone be down what other number can i use |
| 11861 |
negative |
usairways americanair you make spirit look like the gem of air travel you have not handle this winter storm very well |
| 11862 |
positive |
usairways thank for the reply hop everything be clear up in charlotte by monday |
| 11863 |
negative |
usairways it take a month |
| 11864 |
negative |
yes i file a report in atlanta my bag be in charlotte nc hours late flightr and still can not find my luggage usairways |
| 11865 |
negative |
usairways it be suppose to be a carry on and in pittsburgh come to boston it be a carry on |
| 11866 |
neutral |
usairways you need to contact me as soon as possible furious |
| 11867 |
negative |
usairways can not even get on hold to wait to speak to someoneawesome |
| 11868 |
negative |
usairways almost hours and coin now understand higher call volume but this be unacceptable |
| 11869 |
negative |
usairways it be be cancel flight your sm response be slow |
| 11870 |
negative |
usairways i have have my flight cancel flightled twice now and after minutes of automate question the phone just go to a busy signal help |
| 11871 |
negative |
usairways great job today in ruin people s vacation thank to your incompetent pilot and staff we have all now miss our flight |
| 11872 |
negative |
usairways your service have be awful in boston and i have to pay extra dollars than i be suppose too i be very dissatisfy mad |
| 11873 |
negative |
usairways we be on the pm flight fll to phl and then connection to man however with the delay we might miss it can we go earlier |
| 11874 |
negative |
usairways i have be on hold with your gold reservations line for over hours now flight cancel flightled try to rebook |
| 11875 |
negative |
usairways we have no choice but to pay another to go to the airport in the hop that we will be treat better by a rep |
| 11876 |
negative |
usairways reservations have me on hold for hours only to hang up smh |
| 11877 |
negative |
usairways americanair how r you suppose to change flight when you can not get thru to reservations onehouronhold |
| 11878 |
neutral |
usairways how be us look today |
| 11880 |
neutral |
americanair we have already make other arrangements ourselves |
| 11881 |
negative |
americanair thank for get back to me but i will find other airlines in the future |
| 11882 |
negative |
americanair why would i pay to reactivate my point that be only useful for certain flight that be not even worth |
| 11883 |
negative |
americanair strand for hours in mia patrick casimir have be the only aa staff to apologize for the great inconvenience unreal |
| 11884 |
negative |
americanair no thank as i say be deny miles that expire one week ago be the last drop for me plan to avoid aa as possible |
| 11885 |
negative |
americanair sorry so late flight respond to your dm |
| 11886 |
positive |
americanair believe me i understand flight be originally book for sunday flight be cancel flight and reschedule for today |
| 11887 |
negative |
americanair aa employees be rude and unwilling to help miles be a rotten cherry on top of a dog shit sunday nocareforcustomers |
| 11888 |
negative |
americanair mold on my flight us filthyplane hopeidonotgetsick http tcozikuoxgnw |
| 11889 |
neutral |
americanair second from touchdown at madrid airport in april avgeek http tcoywxrfngr |
| 11890 |
negative |
americanair i sleep in the miami airport due to mechanical issue and be give bonus miles to try and make it right slapintheface |
| 11891 |
neutral |
americanair be the new time confirm or it may get cancel flightled travel with kid need to be certain thx |
| 11892 |
negative |
americanair hr min cost of flight change be hrs ago bf drop call cancel flight flight ask refund |
| 11893 |
negative |
americanair it be not just frustrate it be pay for how do we get a refund |
| 11894 |
neutral |
americanair dm the locator code thank |
| 11895 |
positive |
americanair thank you |
| 11896 |
negative |
americanair i sure hope you all can fix usairways good luck their service suck nexttimeiwillflysouthwest |
| 11897 |
negative |
americanair thank for no fresh food on my cross country flight and for make my connection so close no time to eat tpadfwlax |
| 11899 |
neutral |
americanair do you have any sort of live chat feature we be in the uk right now and that call would cost us alot |
| 11900 |
negative |
americanair your plan make me miss connections in days thank for nothing |
| 11901 |
negative |
americanair i purchase main cabin xt for faus flight be cancel flightled and i be reschedule on with regular seat credit |
| 11903 |
positive |
americanair thank |
| 11904 |
negative |
americanair thx for respond i can not watch mins of this film wout it cut in and out prolong prds of time beyond frustrate |
| 11906 |
negative |
americanair can you connect me to a person without have to wait hours on hold i still have not be able to resolve the problem |
| 11909 |
positive |
americanair i might look into that my wife travel much more than i do could we both use the membership |
| 11910 |
neutral |
americanair thank you you too |
| 11911 |
neutral |
americanair what happen when you combine top chef the beauty of san miguel de allende my late flightst food blog http tcotrdrcre |
| 11912 |
positive |
americanair great thank follow |
| 11915 |
positive |
americanair get another flight thank you |
| 11916 |
neutral |
americanair you r horriblewent online to cancel flight flightno buttonthatcalled cs wait time mins put in my call it hungupnohelp |
| 11919 |
positive |
americanair i do not think you should help him at all base on his behavior the voucher and cot seem like enough lol |
| 11920 |
negative |
americanair still wait for a flight i should get my money back |
| 11921 |
negative |
americanair i cancel flight my flight i really do not need this much trouble |
| 11922 |
negative |
americanair andrewwasila we be sorry you be uncomfortable andrew what can we do for you sma |
| 11923 |
neutral |
americanair hi can you please ticket my award ticket the status be on request now thank |
| 11924 |
positive |
americanair get back eventually be a rollercoaster once i get to the airport get to speak to someone things get fix very quick |
| 11926 |
negative |
americanair check in on app since yesterday confirm upgrade carry on get to counter manager upgrade somebody else on my seat |
| 11927 |
negative |
americanair try desperately to get my boyfriend book on the same us airways flight as myself for the same price can you help |
| 11928 |
positive |
americanair yes yes yes so glad to be head home |
| 11929 |
negative |
americanair do not worry i will be send a letter with what i expect from you for compensation i fly twice a week wyou guy for now |
| 11930 |
positive |
americanair thank |
| 11931 |
positive |
americanair thank keep me update just hope i make either of my connections to killeen tx |
| 11933 |
negative |
americanair i try to book a rwrd and be tell i could not buy tix on usair now aano choice do not bother to aadv with this svc |
| 11934 |
neutral |
americanair do you know that suicide be the second lead because of death among teens |
| 11935 |
negative |
americanair narrowly make standby lot of snag this trip |
| 11937 |
negative |
americanair i order it as i always do but on a hour flight delay for hours it be worse than ever before when you forget my meal |
| 11939 |
positive |
americanair robertdwyer aa do not charge any fee to change award ticket as long as the origin destination award type remain the same |
| 11940 |
negative |
americanair i need a flight out tonight be not there anything else |
| 11942 |
negative |
americanair spend for the choppiest fee of whiplash ever americanairlinesfail iwantmymoneyback |
| 11943 |
neutral |
americanair ok i will call them likely tmrw uk time to question the process get the change charge reverse due to a bereavement |
| 11946 |
negative |
americanair your response could have make all the difference it could have make the situation better no trust get lose like my bag |
| 11949 |
negative |
americanair come on i just want to go home i can not miss another day of work stuckinmemphis texasisclosed |
| 11951 |
negative |
americanair you guy be kill me http tcoipgeicsm |
| 11952 |
positive |
americanair aww cool it be nice to know they be still up above my head then one of my faves |
| 11953 |
neutral |
americanair what be the status of flight out of sju |
| 11954 |
neutral |
americanair would love to dm you but my twitter app say you be not follow me and i can not |
| 11955 |
negative |
americanair its not that i be not offer perk by usairways i ask and be tell no thenewamerican |
| 11956 |
negative |
americanair good care of their customers if anything happen to then take you delta for get me back to nyc screw you americanair |
| 11958 |
negative |
americanair they will just say dumb things to beat around the bush if you be flight cancel flightled be prepare for no compassion from them |
| 11960 |
negative |
americanair worst company ever please do not fly with them i repeat please do not fly they will not credit you if you be delay |
| 11961 |
positive |
americanair continue to win i have never miss a flight before but a nice little quiet gate change make it possible sheesh |
| 11962 |
neutral |
americanair keep aa up in the air my crew chief cousin alex espinosa in dfw http tcohxlnvzknp |
| 11963 |
negative |
americanair lose my cat miss their flight keep them crate hrs for a wouldbe hr trip you will never touch my pet again |
| 11964 |
negative |
americanair do not worry you will not steal my money again |
| 11966 |
negative |
americanair pretty lame response to a two page single space letter http tcoaceboelpa |
| 11967 |
negative |
americanair it be not what happen to us that matter it be our response that matter way to drop the ball aa |
| 11968 |
negative |
americanair i be look for help on usairways award travel book for wife and two boys no seat assign |
| 11969 |
neutral |
americanair clarkey we do it with truck no biggie |
| 11970 |
negative |
americanair and itunesmusic have put me in bad mood i have not be this angry since spagnuolo coach the ram |
| 11971 |
negative |
americanair and they cancel flight my flight and leave me with no help to find a hotel to stay in i sleep in an airport for a night |
| 11972 |
negative |
americanair flight out of vegas to dfw cancel flightled sunday and monday no whammie today |
| 11974 |
neutral |
americanair these bird could fly to south america for example argentina |
| 11979 |
negative |
americanair extremely upset that your baggage handlers decide to go in my luggage and take my belong |
| 11980 |
negative |
americanair flight delay over hours on have no gf meals despite my early request attendant seat fell on my leg badservice |
| 11982 |
negative |
americanair robocalls me with another cancel flightation and then when i do not accept the change it will not let me connect to an agent just wow |
| 11983 |
negative |
americanair say that aa do not provide inflight wifi on the rout to china base on some federal laws but unite do why be that |
| 11985 |
negative |
americanair i be not sure what happen to my usairways status when the merger take place |
| 11986 |
negative |
americanair can you help rebook passenger via twitterdm be on hold for hours thank |
| 11987 |
neutral |
americanair i would like to apologize to the gate agent for flight aa i be not aware that zone be after the nine other precious gems |
| 11988 |
neutral |
americanair my key point of confusion be whether i can make this change even though the initial flight book problems be on us airways metal |
| 11989 |
neutral |
americanair origindestinationdates be the same go from us airways connect flight to aa direct flight award be saver level |
| 11990 |
neutral |
americanair when will the old fly ordpvg get upgrade |
| 11992 |
positive |
americanair none of the lax flight into dfw have be cancel flightled those land before and after ours be fine completely arbitrary |
| 11993 |
negative |
americanair that do not really answer my question maybe if i provide more detail you can give me clarification |
| 11995 |
neutral |
americanair thank |
| 11999 |
negative |
americanair how about some rampers at gate b dfw wait to be marshal in |
| 12000 |
negative |
americanair you cancel flight my flight and there be no way to rebook on the website or app i have to wait minutes on hold fail cc delta |
| 12002 |
positive |
just get off the phone americanair customer service only minutes to get my issue resole you guy be awesome |
| 12003 |
positive |
americanair thank for the info be there a number i can call to speak to a person it be go to take an hour to type it out |
| 12004 |
neutral |
americanair we be off to kax premium hop this flight be better food tv now i know how to work it and service tnx |
| 12005 |
positive |
americanair beantownmatty sound like a date |
| 12006 |
negative |
americanair i be frustrate by all of the usairways attitude toward execplat members thenewamerican |
| 12007 |
negative |
americanair another day another grievance with this airline no customer service |
| 12008 |
negative |
americanair you have misunderstand usairways would not do a same day flight change for me the gate agent say no |
| 12009 |
neutral |
americanair flight i be on my way |
| 12010 |
negative |
americanair car accident on my way to the airport miss flight from rno to dca try to resched but your line have hr wait |
| 12011 |
neutral |
americanair thank so much |
| 12012 |
positive |
americanair we hope you enjoy the winterweather and bring your warm coat and gloves maria yup new beanie http tcoaneqxzrbp |
| 12013 |
negative |
americanair lpalumbo what weather sun be out |
| 12014 |
negative |
americanair so you fail again flight to rdu sit wait on flight attendants your logistics be not good |
| 12015 |
negative |
americanair any idea on what the wait time be for refund from usairways i be tell a few days over the phone but it be well past that |
| 12016 |
positive |
americanair i be happy to purchase the upgrade if only it be avail on my next flight |
| 12017 |
negative |
americanair it be now go to be report to the police due to the sexual assult sad that you do not care |
| 12018 |
negative |
americanair th flight rebooked to be not cancel flight woohoo go to make it to laguardiaair |
| 12019 |
neutral |
americanair my flight to dfw from light on my way to pdx tomorrow be cancel flight can you help me |
| 12020 |
negative |
americanair the issue be the lack of consideration of an announcement make so late flight when the gate agent have be there for over an hour |
| 12021 |
negative |
americanair i understand but why be this the only flight of the day not go out twice i be now out of extra meds and diapers for baby |
| 12022 |
neutral |
americanair i sure do i be run version |
| 12023 |
negative |
americanair you could train your flight attendants to have some manners and decency |
| 12024 |
positive |
americanair dfwairport you together be the best part of fly |
| 12025 |
negative |
americanair over the last year of my flight have be delay or cancel flightled i be do with you |
| 12026 |
negative |
americanair fyi call still get drop after an hour of continuous dial attempt to cancel flight online but not able to help |
| 12027 |
negative |
americanair how can i get you guy to respond to my tweet and dm really sad feel to be ignore |
| 12028 |
negative |
americanair souljacoy what be aa go to do to fix their utterly embarrass customer service you will not even answer the dang phone |
| 12029 |
negative |
americanair number will not even let you wait for next customer rep very frustrate can not talk to humans |
| 12030 |
negative |
americanair i want to speak to a human be this be not an obscene request |
| 12031 |
negative |
americanair no response to dm or email yet customer service |
| 12032 |
negative |
americanair should reconsider usairways acquisition flight aa gold flyers insult by attendant for hang jacket |
| 12033 |
positive |
americanair thank you you do the same |
| 12034 |
negative |
americanair you need to work harder on the disconnect between your intention and the reality your passengers face |
| 12035 |
negative |
americanair how long do it take to get credit to my aa account travel in jan only one leg report ask for credit no response |
| 12036 |
positive |
americanair hopefully you ll see bad ones as opportunity to get better and not dwell in it and the good ones as encouragement word |
| 12037 |
negative |
americanair okay i think have wait long enough for a gate at dfw |
| 12038 |
negative |
deltaassist now at minutes wait on silver elite line for someone to pick up help |
| 12039 |
negative |
deltaassist what i have to say be more than character plus you do not follow me |
| 12041 |
neutral |
americanair we have already make other arrangements ourselves |
| 12042 |
negative |
americanair thank for get back to me but i will find other airlines in the future |
| 12043 |
negative |
americanair why would i pay to reactivate my point that be only useful for certain flight that be not even worth |
| 12044 |
negative |
americanair strand for hours in mia patrick casimir have be the only aa staff to apologize for the great inconvenience unreal |
| 12045 |
negative |
americanair no thank as i say be deny miles that expire one week ago be the last drop for me plan to avoid aa as possible |
| 12046 |
negative |
americanair sorry so late flight respond to your dm |
| 12047 |
negative |
americanair believe me i understand flight be originally book for sunday flight be cancel flight and reschedule for today |
| 12048 |
negative |
americanair aa employees be rude and unwilling to help miles be a rotten cherry on top of a dog shit sunday nocareforcustomers |
| 12049 |
negative |
americanair mold on my flight us filthyplane hopeidonotgetsick http tcozikuoxgnw |
| 12050 |
neutral |
americanair second from touchdown at madrid airport in april avgeek http tcoywxrfngr |
| 12051 |
negative |
americanair i sleep in the miami airport due to mechanical issue and be give bonus miles to try and make it right slapintheface |
| 12052 |
neutral |
americanair be the new time confirm or it may get cancel flightled travel with kid need to be certain thx |
| 12053 |
negative |
americanair hr min cost of flight change be hrs ago bf drop call cancel flight flight ask refund |
| 12054 |
negative |
americanair it be not just frustrate it be pay for how do we get a refund |
| 12055 |
neutral |
americanair dm the locator code thank |
| 12056 |
positive |
americanair thank you |
| 12057 |
negative |
americanair i sure hope you all can fix usairways good luck their service suck nexttimeiwillflysouthwest |
| 12058 |
negative |
americanair thank for no fresh food on my cross country flight and for make my connection so close no time to eat tpadfwlax |
| 12060 |
neutral |
americanair do you have any sort of live chat feature we be in the uk right now and that call would cost us alot |
| 12061 |
negative |
americanair your plan make me miss connections in days thank for nothing |
| 12062 |
negative |
americanair i purchase main cabin xt for faus flight be cancel flightled and i be reschedule on with regular seat credit |
| 12064 |
positive |
americanair thank |
| 12065 |
negative |
americanair thx for respond i can not watch mins of this film wout it cut in and out prolong prds of time beyond frustrate |
| 12067 |
negative |
americanair can you connect me to a person without have to wait hours on hold i still have not be able to resolve the problem |
| 12070 |
neutral |
americanair i might look into that my wife travel much more than i do could we both use the membership |
| 12071 |
positive |
americanair thank you you too |
| 12072 |
neutral |
americanair what happen when you combine top chef the beauty of san miguel de allende my late flightst food blog http tcotrdrcre |
| 12073 |
positive |
americanair great thank follow |
| 12076 |
positive |
americanair get another flight thank you |
| 12077 |
neutral |
americanair you r horriblewent online to cancel flight flightno buttonthatcalled cs wait time mins put in my call it hungupnohelp |
| 12080 |
neutral |
americanair i do not think you should help him at all base on his behavior the voucher and cot seem like enough lol |
| 12081 |
negative |
americanair still wait for a flight i should get my money back |
| 12082 |
negative |
americanair i cancel flight my flight i really do not need this much trouble |
| 12083 |
negative |
americanair andrewwasila we be sorry you be uncomfortable andrew what can we do for you sma |
| 12084 |
neutral |
americanair hi can you please ticket my award ticket the status be on request now thank |
| 12085 |
positive |
americanair get back eventually be a rollercoaster once i get to the airport get to speak to someone things get fix very quick |
| 12087 |
negative |
americanair check in on app since yesterday confirm upgrade carry on get to counter manager upgrade somebody else on my seat |
| 12088 |
neutral |
americanair try desperately to get my boyfriend book on the same us airways flight as myself for the same price can you help |
| 12089 |
positive |
americanair yes yes yes so glad to be head home |
| 12090 |
negative |
americanair do not worry i will be send a letter with what i expect from you for compensation i fly twice a week wyou guy for now |
| 12091 |
positive |
americanair thank |
| 12092 |
positive |
americanair thank keep me update just hope i make either of my connections to killeen tx |
| 12094 |
negative |
americanair i try to book a rwrd and be tell i could not buy tix on usair now aano choice do not bother to aadv with this svc |
| 12095 |
neutral |
americanair do you know that suicide be the second lead because of death among teens |
| 12096 |
negative |
americanair narrowly make standby lot of snag this trip |
| 12098 |
negative |
americanair i order it as i always do but on a hour flight delay for hours it be worse than ever before when you forget my meal |
| 12100 |
neutral |
americanair robertdwyer aa do not charge any fee to change award ticket as long as the origin destination award type remain the same |
| 12101 |
negative |
americanair i need a flight out tonight be not there anything else |
| 12103 |
negative |
americanair spend for the choppiest fee of whiplash ever americanairlinesfail iwantmymoneyback |
| 12104 |
neutral |
americanair ok i will call them likely tmrw uk time to question the process get the change charge reverse due to a bereavement |
| 12107 |
negative |
americanair your response could have make all the difference it could have make the situation better no trust get lose like my bag |
| 12110 |
negative |
americanair come on i just want to go home i can not miss another day of work stuckinmemphis texasisclosed |
| 12112 |
negative |
americanair you guy be kill me http tcoipgeicsm |
| 12113 |
positive |
americanair aww cool it be nice to know they be still up above my head then one of my faves |
| 12114 |
neutral |
americanair what be the status of flight out of sju |
| 12115 |
negative |
americanair would love to dm you but my twitter app say you be not follow me and i can not |
| 12116 |
negative |
americanair its not that i be not offer perk by usairways i ask and be tell no thenewamerican |
| 12117 |
negative |
americanair good care of their customers if anything happen to then take you delta for get me back to nyc screw you americanair |
| 12119 |
negative |
americanair they will just say dumb things to beat around the bush if you be flight cancel flightled be prepare for no compassion from them |
| 12121 |
negative |
americanair worst company ever please do not fly with them i repeat please do not fly they will not credit you if you be delay |
| 12122 |
negative |
americanair continue to win i have never miss a flight before but a nice little quiet gate change make it possible sheesh |
| 12123 |
positive |
americanair keep aa up in the air my crew chief cousin alex espinosa in dfw http tcohxlnvzknp |
| 12124 |
negative |
americanair lose my cat miss their flight keep them crate hrs for a wouldbe hr trip you will never touch my pet again |
| 12125 |
negative |
americanair do not worry you will not steal my money again |
| 12127 |
negative |
americanair pretty lame response to a two page single space letter http tcoaceboelpa |
| 12128 |
negative |
americanair it be not what happen to us that matter it be our response that matter way to drop the ball aa |
| 12129 |
negative |
americanair i be look for help on usairways award travel book for wife and two boys no seat assign |
| 12130 |
positive |
americanair clarkey we do it with truck no biggie |
| 12131 |
negative |
americanair and itunesmusic have put me in bad mood i have not be this angry since spagnuolo coach the ram |
| 12132 |
negative |
americanair and they cancel flight my flight and leave me with no help to find a hotel to stay in i sleep in an airport for a night |
| 12133 |
negative |
americanair flight out of vegas to dfw cancel flightled sunday and monday no whammie today |
| 12135 |
neutral |
americanair these bird could fly to south america for example argentina |
| 12140 |
negative |
americanair extremely upset that your baggage handlers decide to go in my luggage and take my belong |
| 12141 |
negative |
americanair flight delay over hours on have no gf meals despite my early request attendant seat fell on my leg badservice |
| 12143 |
negative |
americanair robocalls me with another cancel flightation and then when i do not accept the change it will not let me connect to an agent just wow |
| 12144 |
negative |
americanair say that aa do not provide inflight wifi on the rout to china base on some federal laws but unite do why be that |
| 12146 |
negative |
americanair i be not sure what happen to my usairways status when the merger take place |
| 12147 |
negative |
americanair can you help rebook passenger via twitterdm be on hold for hours thank |
| 12148 |
negative |
americanair i would like to apologize to the gate agent for flight aa i be not aware that zone be after the nine other precious gems |
| 12149 |
neutral |
americanair my key point of confusion be whether i can make this change even though the initial flight book problems be on us airways metal |
| 12150 |
neutral |
americanair origindestinationdates be the same go from us airways connect flight to aa direct flight award be saver level |
| 12151 |
neutral |
americanair when will the old fly ordpvg get upgrade |
| 12153 |
negative |
americanair none of the lax flight into dfw have be cancel flightled those land before and after ours be fine completely arbitrary |
| 12154 |
negative |
americanair that do not really answer my question maybe if i provide more detail you can give me clarification |
| 12156 |
positive |
americanair thank |
| 12160 |
negative |
americanair how about some rampers at gate b dfw wait to be marshal in |
| 12161 |
negative |
americanair you cancel flight my flight and there be no way to rebook on the website or app i have to wait minutes on hold fail cc delta |
| 12163 |
positive |
just get off the phone americanair customer service only minutes to get my issue resole you guy be awesome |
| 12164 |
neutral |
americanair thank for the info be there a number i can call to speak to a person it be go to take an hour to type it out |
| 12165 |
positive |
americanair we be off to kax premium hop this flight be better food tv now i know how to work it and service tnx |
| 12166 |
positive |
americanair beantownmatty sound like a date |
| 12167 |
negative |
americanair i be frustrate by all of the usairways attitude toward execplat members thenewamerican |
| 12168 |
negative |
americanair another day another grievance with this airline no customer service |
| 12169 |
negative |
americanair you have misunderstand usairways would not do a same day flight change for me the gate agent say no |
| 12170 |
neutral |
americanair flight i be on my way |
| 12171 |
negative |
americanair car accident on my way to the airport miss flight from rno to dca try to resched but your line have hr wait |
| 12172 |
positive |
americanair thank so much |
| 12173 |
positive |
americanair we hope you enjoy the winterweather and bring your warm coat and gloves maria yup new beanie http tcoaneqxzrbp |
| 12174 |
negative |
americanair lpalumbo what weather sun be out |
| 12175 |
negative |
americanair so you fail again flight to rdu sit wait on flight attendants your logistics be not good |
| 12176 |
negative |
americanair any idea on what the wait time be for refund from usairways i be tell a few days over the phone but it be well past that |
| 12177 |
negative |
americanair i be happy to purchase the upgrade if only it be avail on my next flight |
| 12178 |
negative |
americanair it be now go to be report to the police due to the sexual assult sad that you do not care |
| 12179 |
negative |
americanair th flight rebooked to be not cancel flight woohoo go to make it to laguardiaair |
| 12180 |
negative |
americanair my flight to dfw from light on my way to pdx tomorrow be cancel flight can you help me |
| 12181 |
negative |
americanair the issue be the lack of consideration of an announcement make so late flight when the gate agent have be there for over an hour |
| 12182 |
negative |
americanair i understand but why be this the only flight of the day not go out twice i be now out of extra meds and diapers for baby |
| 12183 |
neutral |
americanair i sure do i be run version |
| 12184 |
negative |
americanair you could train your flight attendants to have some manners and decency |
| 12185 |
negative |
americanair change fee same price of new ticket not logical |
| 12186 |
positive |
americanair nice to read it thank you very much |
| 12187 |
negative |
americanair we have be advise to turn this issue over to the police due to the sexual assult thank you for allow that on your plane |
| 12188 |
negative |
americanair fuck you |
| 12189 |
negative |
americanair not give you a hard time just look for basic customer service after aa lose my bag eta on it be return please |
| 12190 |
neutral |
americanair i bet they do i be sure they have some form of wear and tear on their skin i hope they will survive the rest of the winter xxx |
| 12191 |
positive |
americanair dfwairport me too love live so close so i always have great view |
| 12192 |
positive |
americanair thank |
| 12193 |
negative |
americanair can someone contact me about my awful experience with american airlines this weekend |
| 12194 |
negative |
americanair actually online indicate the only seat available be at a premium costwhy not allow seat selection at time of purchase |
| 12195 |
negative |
americanair your definition and mine of min be vastly different i understand the need to get off the plane for maint but be honest |
| 12196 |
positive |
americanair dfwairport you together be the best part of fly |
| 12197 |
positive |
americanair dfwairport guy let it go http tcovoxcghciji |
| 12198 |
negative |
americanair be there a way to add my aa number to an itinerary that do not involve sit on hold for hours |
| 12199 |
positive |
americanair i can hardly believe it bundle up and stay warm |
| 12200 |
neutral |
americanair you be right someone be up to something |
| 12201 |
negative |
americanair the flight be not go to make the connection to mex aa |
| 12202 |
positive |
americanair thank for share these photos round of applause for your crew we appreciate all their hard work |
| 12203 |
neutral |
americanair can i get a free ticket to hawaii for be fabulous |
| 12204 |
negative |
americanair the lavatory freeze problem with a nitrogen line a low tire with the inflate equipment malfunction aa and |
| 12205 |
neutral |
americanair i want to change my flight for next week they will still charge me wait for fligt status |
| 12206 |
neutral |
americanair dfwairport that be dfw omg yeah cold everywhere |
| 12207 |
positive |
americanair great customer service thank |
| 12208 |
neutral |
americanair when flight book problems an int l flight online do i have to provide a passport number when flight book problems or just when i arrive at airport |
| 12209 |
neutral |
americanair yes they do http tcowcsazzqpae |
| 12210 |
neutral |
americanair hook me up with a free trip to barbados and i will tell you the secret beach to see |
| 12211 |
negative |
americanair why do flight get cancel flightled wait for a rep to rebook but wonder if there will be other issue get out |
| 12212 |
negative |
americanair we be go to the police dept due to the sexual assult that your stewardess allow to occur and your lack of concern |
| 12213 |
neutral |
americanair thank you for respond so quickly to my tweet i do appreciate that |
| 12214 |
negative |
americanair i be try to change the time of a flight i already purchase and be tell i have to pay a change fee ridiculous |
| 12215 |
neutral |
americanair please email me at temorris hotmailcom will to discuss my experience give another try would like to speak directly |
| 12216 |
negative |
americanair if my flight get cancel flightled i should be able to reschedule to any date i want not the next day or days after |
| 12217 |
negative |
americanair since you do not care about what happen to your passengers on your plan we will now be contact the police dept |
| 12218 |
negative |
americanair why be usairways gold force to pay for an upgrade open seat in st and not offer to goldsapphire |
| 12219 |
neutral |
americanair bet these bird wish they would fly south for the winter http tcotycgaeo lol |
| 12220 |
positive |
americanair i still think american airlines be great i would just like to be treat better loyal customers first right |
| 12221 |
positive |
americanair if i could fly an mddc i would be so happy i live that plane so much md be love md be life |
| 12222 |
neutral |
ods be not you glad this be not you rt americanair bet these bird wish they would fly south for the winter http tcohepknpuzwu |
| 12223 |
neutral |
americanair second pic from cdg |
| 12224 |
neutral |
americanair i be sure all these bird will be in warmer weather soon |
| 12225 |
negative |
americanair it be be weeks and no reply from customer relations yet run out of time please help request thank |
| 12226 |
neutral |
americanair this be very true another reason why we stay south in the winter months of travel http tcofgjbexd |
| 12227 |
neutral |
americanair would have have to fly real far south huh winterweather brrr |
| 12228 |
neutral |
americanair um down south have snow too atl |
| 12229 |
neutral |
americanair i be sure they do it be certainly chilly back east today |
| 12230 |
negative |
americanair any reason why my flight to chicago be board and i still do not have a seat assignment seriously |
| 12231 |
negative |
americanair usairways if this be how your merger be go to go you fail huge probls wcomm on dfw storm cxld rtrn flts not cool |
| 12232 |
negative |
americanair why do it feel like i be be nickel and dime to enjoy a flight with aa i purchase a tkt but have to pay extra for a seat |
| 12233 |
negative |
americanair flight it be be delay every hour since be |
| 12234 |
neutral |
americanair do you still use dc s |
| 12235 |
positive |
happy tt to my friends americanair hope the weather be not cause you too many headaches |
| 12236 |
neutral |
americanair if i have book an aa award on usair metal and space open up on aa metal can i change to the aa flight without fee |
| 12237 |
positive |
americanair well have all day and all the time in the world |
| 12238 |
negative |
americanair can not unload flight because jetway be break step planb wait nearly an hour |
| 12239 |
negative |
americanair i would love to take my seat but it appear as though someone already have disappoint upgrademe wtf http tcogxmmmubb |
| 12240 |
neutral |
americanair if i want to change my flight due to weather condition in dallas this weekend i should be able to cover change fee with miles |
| 12241 |
neutral |
americanair be you expect delayscancelled flightlations at dallas on th due to the snow nothing like monday i hope |
| 12242 |
negative |
americanair just look at rdu airport please think about the safety of your passengers we can not get to rdu safely http tcowdyekvbze |
| 12243 |
negative |
americanair please explain why it cost almost the same price of a full roundtrip fair to only change the departure time of a flight |
| 12244 |
negative |
americanair the flight be delay time spend almost min on the tarmac i will reconsider my future flight options |
| 12245 |
positive |
americanair oh it be nothing my issue be already resolve and i be in the air |
| 12246 |
negative |
americanair fill out a baggage claim over the phone last night check the status to discover the rep confuse arkansas for alaska |
| 12247 |
negative |
americanair i need an answer why we can not get into wichita fall |
| 12248 |
negative |
americanair americanairlines say most bag leave in miami have be return follow mechanical glitch http tcoibkyjbcjm |
| 12249 |
negative |
americanair i need refund |
| 12250 |
negative |
americanair really need to get a a clue and start treat people like humans not animals americandairlinessucks |
| 12251 |
negative |
americanair why be raleigh not on the update southern state advisory |
| 12252 |
negative |
americanair hi we have lose and find solution we want to offer for free to assist with contact people when items be find |
| 12253 |
negative |
americanair and it be not a inconvenience it be a disaster it be a phone bill from you that you refuse to pay |
| 12254 |
neutral |
americanair have your experts see this this be right at rdu airport http tcompliodygn |
| 12255 |
negative |
americanair stop send me back to customer relations i have hand write a letter to them send in a letter call them no help |
| 12256 |
negative |
americanair be large wichita fall airport not receive any arrivals i have call and no one answer i be wait for day |
| 12257 |
negative |
americanair can you tell me what that mean i work and just need an estimate time of arrival please i need my laptop for work thank |
| 12258 |
negative |
americanair wait an hour now for a pilot aa be there a pilot in the house at dfw |
| 12259 |
positive |
americanair kudos to the captain and crew for handle fustrated people while deal with the preventable issue and shortcomings by maint |
| 12260 |
neutral |
americanair do you offer group price discount by any chance |
| 12261 |
neutral |
americanair now i understand |
| 12262 |
negative |
americanair airline trouble this winter not get good customer service contact http tcoaqjnhwnac we negotiate wcompanies foru |
| 12263 |
negative |
americanair i guess that be your way of say thank for share but i can not help you good luck happy birthday to me ugh |
| 12264 |
negative |
americanair lot of upset people freeze terminal and no gate agent keep us wait on plane beyond allowable time length |
| 12265 |
negative |
americanair the pilot admit to us that this delay be entirely because of aa incompetence and poor equip check |
| 12266 |
neutral |
americanair fly my child |
| 12267 |
negative |
americanair yes i be rno departure at on wconnection at dfw to lga i can do the be to lax and then to jfk |
| 12268 |
negative |
americanair how be you go to compensate all of whose daysplans have be ruin because of the aa delaypending cancel flightlation |
| 12269 |
negative |
americanair lose and find be like talk to a hormonal teenager who refuse to talk to you useless wastedeffort fail |
| 12270 |
neutral |
americanair oh they seem to have reappear now lol |
| 12271 |
neutral |
americanair and then want to change it to ba for avios |
| 12272 |
negative |
americanair oh that seem to have undo the seat selections in mce we only want the cx card on there to select the free seat |
| 12273 |
negative |
americanair to announce during board that you choose to limit cater to the point that you will run out show a lack of plan i be go to |
| 12274 |
positive |
americanair thank for the quick response it be appreciate |
| 12275 |
neutral |
americanair thank you for respond my laptop be in my bag and i need it for work i be worry the file code be utevgw |
| 12276 |
negative |
americanair guess that be what i get for brag on you i fly you by choice unlike others who fly because they do not have other options js |
| 12277 |
positive |
americanair thank for the update |
| 12278 |
negative |
americanair thank for finally let me get through to book my flight frustration set in donedeal talktoahuman |
| 12279 |
negative |
americanair i guess i be one of the select few that have not have many problems before this and all the sudden my whole trip get jack |
| 12280 |
negative |
yes and it get disconnect due to the lack of wifi strength americanair mauererpower have you reach out to gogo for help david |
| 12281 |
negative |
americanair the communications seem to be an issue too no |
| 12282 |
neutral |
americanair hi guysi have rnodfw tomorrowplane come from dfw with bad weather in amshould i consider froute as i have connect |
| 12283 |
neutral |
americanair travel with my infant do you check the carseat for free if so do you provide a bag someone tell me but want to confirm |
| 12284 |
negative |
americanair now we be wait on nitrogen for the strut and the airport nozzle be not calibrate so they be try to find another |
| 12285 |
negative |
americanair dm me and i can explain the whole story i should have be on an earlier flight not us |
| 12286 |
positive |
americanair let us hope it stay that waybig thank to your groundoutside crew all across the us the last month great fb post yesterday |
| 12287 |
negative |
americanair hello my baggage have be lose in another city can anyone help me with this |
| 12288 |
positive |
americanair my boss be |
| 12289 |
negative |
americanair sit on plane in columbus suppose to leave an hour ago now the mechanic can not find a tool to service the shock absorber |
| 12290 |
neutral |
americanair not here yet but i plan on it if you could have them fly low and slow right in front of me that would be great |
| 12291 |
neutral |
americanair forget to select my ksml on my flight to la and it be a few minutes under the hour mark be there any way to change it |
| 12292 |
negative |
americanair i pick the nonstop flight bc i have things to get to should have take diff route or airline i suppose |
| 12293 |
positive |
americanair your response have be incredible truly amaze at the step you have take to enhance your customer relations big thank you |
| 12294 |
neutral |
americanair i will dm you |
| 12295 |
negative |
americanair yes talk to them fll say be at central central say be at fll and here we go again i be bet this will go mths |
| 12296 |
negative |
americanair but the issue be be wait on rampers to close the dooronly to waste more fuel likely to be tell we need more fuel cycle |
| 12297 |
negative |
americanair be there lack of communicationcompetition between the american and the air by any chance |
| 12298 |
neutral |
americanair i can dm it to you if you follow me |
| 12299 |
negative |
americanair no have already wait an hour for it and want to get home |
| 12300 |
negative |
americanair apparently we be tell staff on the grind keep promise to come and they do not |
| 12301 |
negative |
americanair over days no contact from a human or apology letter americanair be yucki read all about it soon http tcoromzqavi |
| 12302 |
negative |
americanair well i be show i be still sit at the gate on the plane that have not depart |
| 12303 |
positive |
americanair thank guy get some sleep hang in there dfw with bad weather |
| 12304 |
negative |
americanair my ticket be book with aa with miles sorry we sell you a ticket with a company we merge with but we can not fix it |
| 12305 |
negative |
americanair be it possible to change the ff number on a passenger on a flight book problems it will not let me change it |
| 12306 |
positive |
americanair great thank you |
| 12307 |
negative |
americanairstill here feet be freeze bc doors have be open flt time be we have fuel but now wait for rampers aa |
| 12308 |
negative |
americanair just get a call from baggage dept still look for your property it be go miss prerecord no human service |
| 12309 |
neutral |
americanair help http tcohyraoauu |
| 12310 |
negative |
americanair there be a fat man stick in your airplanes bathroom |
| 12311 |
neutral |
americanair connection be us |
| 12312 |
neutral |
americanair i be deal with the reflight book problems agent in the miami airport now |
| 12313 |
positive |
americanair simply amaze smile for milesthank you for my upgrade tomorrow for ordwe be spend a lot of time together next few weeks |
| 12314 |
negative |
americanair what be the status of flight xna to dfw i be get different report |
| 12315 |
positive |
americanair thank you for the quick customer service today refundprocedurenottoopainful i know that winter weather be not your fault |
| 12316 |
negative |
americanair i need to go to yyz tmr morning be i switch to unite already but my bag be still off in aa lala land |
| 12317 |
neutral |
americanair drop me a follow i need help |
| 12318 |
negative |
americanair the whole plane be the same how old be this plane the seat leather be come apart ay the seam |
| 12319 |
neutral |
americanair yes i do i be travel to marsh harbor |
| 12320 |
neutral |
americanair cityandsand we be try to coordinate an airport handoff of nutella veryimportantproject |
| 12321 |
negative |
americanair if the flight i select online be what be ticket i would not be miss my connection i need help get to dfw or iah |
| 12322 |
negative |
americanair my seat be disgust old and dirty when be you go to refurbish this plane us air jfk to phx |
| 12323 |
neutral |
americanair be there any way to manually add gift card to an exeu ticket aa metal on long haul ba for intraeu |
| 12324 |
negative |
americanair i understand the need to drain the lavatory fear freeze but why no policy on check that before board smh come on |
| 12325 |
negative |
americanair once again fly aa once again min delay because of mechanical issue perhaps you should consider maintenance |
| 12326 |
negative |
americanair no repair make to the water line no potable water on board this flight we will take off soon time for new plan mci dfw |
| 12327 |
positive |
americanair thank for the recommendation we have be sit here for minutes last update be min ago |
| 12328 |
negative |
americanair i will be stick with southwest in the future no change fee first bag free and stellar customer service |
| 12329 |
neutral |
americanair do it show that we be on the same plane |
| 12330 |
positive |
americanair although you have no control of the weather you come through with a great customer service |
| 12331 |
negative |
americanair there be no local agent there be no person to answer our question and their phone service be terrible |
| 12332 |
negative |
americanair do not help me |
| 12333 |
negative |
americanair as i already have a book flight that i can not use can not change wof a fee flight book problems a different type of ticket |
| 12334 |
neutral |
americanair depend on the terminal what the best option arrive c depart a breakfast burrito be what i be crave any update on |
| 12335 |
negative |
americanair an overzealous stewardess prevent us from bring in a car seat worstflight |
| 12336 |
negative |
americanair watch out if you be a parent they break stroller tell you look at the fine print |
| 12337 |
positive |
americanair i wish i could remember all of their name |
| 12338 |
neutral |
americanair and be there a delay on our connection to pns |
| 12339 |
neutral |
americanair thank for get back to me how frequently be these weather advisories update throughout the day |
| 12340 |
negative |
americanair live in dfw your hub hate have to fly to jfk to get to ireland |
| 12341 |
negative |
americanair ok there be no one at the airport that be help us another customer get tell the flight be not leave till |
| 12342 |
positive |
americanair thank you aa this be how i always start my vacation http tcodzkcauzu |
| 12343 |
negative |
americanair how do i talk to an actual person that will help me and do what you guy should do |
| 12344 |
negative |
americanair customer service provide no wiggle room to change flight without a change fee southwest have always be accommodate |
| 12345 |
negative |
americanair flight aa cx to aa kill my layover still want breakfast i be hungry get me to dfw |
| 12346 |
positive |
americanair yes thank you just not how i want to start my vacation |
| 12347 |
neutral |
americanair my flight number be m |
| 12348 |
negative |
americanair your staff at rsw work the sliver airlines desk be not helpful we can not get any information about our flight |
| 12349 |
negative |
americanair when the pilot announce that the plane have be unused for days and maintenance be deal with another aircraft |
| 12350 |
neutral |
americanair i know this be probably a no but be there a way to get a cheaper airfare ticket if the flight be leave in a few hours |
| 12351 |
positive |
americanair thank you for reply try to figure out how to get from there from dfw |
| 12352 |
negative |
americanair do not merge with an airline that be not ready for prime time and book your elite flyers on it nothappy usairways needcoffee |
| 12353 |
neutral |
americanair usairways yes obviously it just stink that pm be the one option when she be suppose to fly at be yesterday |
| 12354 |
negative |
americanair dumasttg good morning tamara we will try to get you comfortably on a flight as soon as we can noxtralegroom nocoatcloset |
| 12355 |
positive |
americanair make it thank aa |
| 12356 |
negative |
americanair how do you not do maintenance on md while it sit for two days freeze line find after its board come on faail mci |
| 12357 |
positive |
americanair why thank you yayayay |
| 12358 |
negative |
americanair that what i hop contact them wks ago about this but they have not respond and still issue in us fund frustrate |
| 12359 |
neutral |
americanair we be all be tell by emergency service to stay home for the next hours |
| 12360 |
positive |
americanair thank you for be so responsive on twitter truly impressive |
| 12361 |
neutral |
americanair flight ba depart tomorrow wednesday not cancel flightled but how can anyone make it to the airport in this weather |
| 12362 |
neutral |
americanair usairways she be on manch to charlotte fl tell her she could get on a pm flight to west palm beach nothing earlier |
| 12363 |
negative |
americanair usairways boo wack ass terminal flylaxairport no food no lounge no bueno never again |
| 12364 |
neutral |
americanair it be flight |
| 12365 |
negative |
americanair you send me a cheque today which can not be pay into a uk bank account very annoy |
| 12366 |
negative |
americanair the wichita fall airport be the worst will never fly in or out again unknowledgeable staff |
| 12367 |
neutral |
americanair please can you tell me why dfw have a weather advisory and rdu do not the entire state of nc have shut down from ice snow |
| 12368 |
positive |
thank you americanair much appreciate |
| 12369 |
neutral |
i would like the c i originally try for americanair again happy to pay the difference |
| 12370 |
neutral |
americanair when will you be issue a weather advisory for rdu the entire state of nc have shut down from the overnight winter storm |
| 12371 |
negative |
americanair i be still wait this have be go on far too long be there someone i can speak to |
| 12372 |
positive |
americanair mission accomplish today thank you |
| 12373 |
negative |
americanair zoom in on the sauce and potatoes this stuff be vile and i mean vile http tcomphoavrxc |
| 12374 |
neutral |
americanair when will the merge of miles between you and usairways be complete be not it this month |
| 12375 |
negative |
americanair months ago best cater out of all domestic airlines today worst on the planet and i have fly almost all of them |
| 12376 |
negative |
americanair when will there be wifi on the dcastl route hour flight could use some love |
| 12377 |
negative |
americanair what be that why even bother cater dog food that no one will eat http tcoifespcbztm |
| 12378 |
negative |
americanair thank for make the worst fly experience ever will never book again with your airline train your flight attendants better |
| 12379 |
negative |
americanair i lose my basket ballbag on your plane |
| 12380 |
positive |
americanair thank for the great customer service family make it back to sit safely the weather at dfw make things a little worrisome |
| 12381 |
negative |
americanair she seem a little preoccupy that be why i be bring it to your attention i be just flag an issue as an observer |
| 12382 |
negative |
americanair she be at gate on time though they make her cry and make a scene for mins instead of board her plane still outside |
| 12383 |
negative |
americanair disappoint lack of kindness toward this person the agent ask her counterparts why this person be talk to her |
| 12384 |
negative |
americanair yes start w flight get me home more than hours late flightr record locator bsuxlu |
| 12385 |
negative |
americanair your aa staff be refuse to allow a woman to board she be here at for departure sign still now board |
| 12386 |
positive |
americanair fantastic thank will try and tweet a photo of the view |
| 12387 |
positive |
americanair excellent love you guy if it be first class i will hug ya ll see you shortly |
| 12388 |
positive |
americanair thank have email them how long should i expect for a response |
| 12389 |
neutral |
americanair they say it work of the time dfw security entrance c beforeafter precheck whereas i pay for the service |
| 12390 |
neutral |
americanair from sgf dfw you might want to clear off the ice for the plan land |
| 12391 |
positive |
americanair great job tyr grind crew now let us get this bird outta here tell flight to wait on me be there in mikes |
| 12392 |
negative |
americanair usairways state before i be not get any help there tk over hrs yest to spk to a live person then tell to chk the site |
| 12393 |
neutral |
americanair one question my wife do not get the bonus should i call about it today |
| 12394 |
negative |
americanair but not sufficiently sorry to actually do anything about it i guess your systems be presumably beyond reproach or reform |
| 12395 |
neutral |
americanair good morning wonder why my pretsa check be not on my board pass this morning |
| 12396 |
neutral |
americanair yes i do bite you do not follow me so i can not dm you |
| 12397 |
negative |
americanair as your flight attendants be an extension of your brand bitchy flight attendants on be flight be not appreciate |
| 12398 |
negative |
americanair again no special meal cater for me in f jfklax thankfully i be on qantas the rest of wayi fear what you would not cater on that |
| 12399 |
negative |
americanair superyan i do not get any compensation after cancel flight my departure twice and make me miss my own wed |
| 12400 |
negative |
americanair character be not enough to describe how inconsiderate your employees be |
| 12401 |
neutral |
americanair be hop for a if possible for some freeze view along the way |
| 12402 |
positive |
americanair have you see blue go look it up |
| 12403 |
negative |
americanair your cabin thank you message remind people about have choices when they fly i will be choose another airline next time |
| 12404 |
negative |
americanair really that be it not even a we be look into this to see what happenedwhat we could do better next time |
| 12405 |
negative |
americanair delay aa miss due to delay aa new flight now delay aa |
| 12406 |
positive |
americanair thank you |
| 12407 |
negative |
americanair she tell us we have to drive back to drop it off so they could attempt to fix it really do not have time to do that terrible |
| 12408 |
neutral |
americanair hi when will your next set of flight be out for next year from dublin |
| 12409 |
neutral |
americanair have my flight change from us airways to you now i can not get two seat together can you help |
| 12410 |
negative |
americanair the flight be the wrong day confirm usxlon departure on should be for people |
| 12411 |
negative |
americanair have trouble flight book problems a seat on us march operate by aa neither airline s website will allow seat selection |
| 12412 |
negative |
americanair thank you for the robotic and non helpful assistance |
| 12413 |
negative |
americanair i fly weekly with you and have not see one |
| 12414 |
negative |
americanair i would love to say the same but it be not so much hs flight no internet no personal ac yr old plane nofunatall |
| 12415 |
negative |
americanair uwo nt allow memake change online force mesit thru excess phone wait time still insist charge crazy fee that be service |
| 12416 |
neutral |
americanair oh i will aa on speed dial |
| 12417 |
neutral |
thank chasefoster be just about to book a flight to uk use americanair but after read this exchange there be no way i have send |
| 12418 |
neutral |
americanair amaze to watch chasefoster who travel with celebs all over the world show the youth of america who not to fly with |
| 12419 |
neutral |
americanair travel week delay cancel flightlations if you want to learn more about the merger press delay my connector in chicago deice |
| 12420 |
negative |
americanair require customers to fill out all the contact information each time seem design to prevent or limit interaction |
| 12421 |
negative |
americanair horrible service loganairports luggage get destroy on flight and woman at baggage service be so rude do not help at all |
| 12422 |
negative |
americanair that be a rather clunky process whoever design that clearly do not understand email |
| 12423 |
positive |
americanair thank flight today great crew |
| 12424 |
neutral |
americanair thank you for contact american the email address you have write to be an unmonitored account |
| 12425 |
negative |
americanair your customer relations dept have oneway email how be not allow responses helpful |
| 12426 |
negative |
americanair if you be sorry answer my claim aa ref and accordingly without use weather |
| 12427 |
neutral |
americanair the motor that usually start the engine be break and cvgairport grind crew fail to do it on time per pilot maintenance |
| 12428 |
positive |
americanair be rise like the sun at dca this morning natca members have the best view avgeek http tcovahdekvoke |
| 12429 |
negative |
americanair she have the guy you serve drink til he need awheelchair to get off the plane be a more important then the assault women |
| 12430 |
negative |
americanair there be a lot of talk and no do miasfo on a year old plane nonewplanes old shame http tcotwetpxuppn |
| 12431 |
neutral |
americanair and cvgairport get it together perfect combination for delay and cancel flightlations |
| 12432 |
negative |
americanair sorry that be a sad answer a fully refundable first fare and no response in weeks no more aa in my future |
| 12433 |
neutral |
americanair thank you for the info change need to be make over the phone correct be there any way an aa agent can call me directly |
| 12434 |
negative |
americanair be you a bot haha always same lie from you |
| 12435 |
negative |
americanair especially during a death in the family and still no solution hours and count thank |
| 12436 |
negative |
americanair fortunately the window seat be a noshow able to scoot over and create space |
| 12437 |
negative |
americanair so great aa sit for an hour first technical problems now what |
| 12438 |
negative |
americanair this have to be the absolute worst experience ever |
| 12439 |
negative |
americanair so i have to call back at since the department be close this have to be the biggest bunch of bull |
| 12440 |
negative |
americanair just need to know why it be not do like it be promise it would yesterday |
| 12441 |
negative |
americanair too late flight now board exit row take could not have get worse guy next me should have buy seat miserablemorning |
| 12442 |
neutral |
americanair do that yesterday on the phone with them now |
| 12443 |
negative |
americanair restaff and commence new policies because your industry be so embarrass by you |
| 12444 |
positive |
americanair usairways statement be not send yesterday like jeanine say after i even call last night as well again excellent service |
| 12445 |
negative |
americanair usairways so who do i need to talk to to ensure the statement be send to my bank so i can get the credit for the charge |
| 12446 |
negative |
americanair months of straight travel ahead time to find new airline |
| 12447 |
neutral |
americanair that be what be on my ticket and my confirmation email anything else |
| 12448 |
negative |
americanair i be fly into dca my bag be at iad i be already late flight for my meet at work i will call the number when i land |
| 12449 |
neutral |
americanair try this dpdfpp |
| 12450 |
negative |
americanair face palm can not believe the last hrs hrs of sleep and no and no and what you can not do |
| 12451 |
negative |
americanair just wow regina just tell me i can not file or request a lose bag statement until i finish my travel so until i get to dc argg |
| 12452 |
negative |
americanair i share my experience several time aa ref but aa s response be senseless weather be not the because |
| 12453 |
neutral |
americanair record number be bpdfpp |
| 12454 |
negative |
americanair you should be apologize for your rude sales reps and failure to offer anything other than trite condescend platitudes |
| 12455 |
neutral |
americanair embassy suit woodland park drive herndon virginia us |
| 12456 |
negative |
americanair be non existent and i will take this as far as neededwhy hide behind a corporate logo provide a number tcf useless amateur |
| 12457 |
negative |
americanair laxogglax use hard earn miles and be give lousy service faulty seat on both legs and damage bag your customer care |
| 12458 |
negative |
americanair they be no where to be find at midnight last night i would think the agent in lax could have relay that infobag on flt |
| 12459 |
negative |
americanair you cancel flight both flight yesterday and rebook me in middle seat not acceptable upgrade to emergency row would help nothappy |
| 12460 |
negative |
americanair be it right to provide faulty seat on flight plus damage a bag and not replace and shrug the damage off flight from |
| 12461 |
negative |
americanair it be not good enough you need to provide a phone number other partner do should be investigate by iata thefaaonline |
| 12462 |
neutral |
lol great answer americanair jayfranceschi our agents be check in passengers as quickly as possible we appreciate your patience |
| 12463 |
neutral |
americanair super spring tide and tide of the century draw tourists to french and youk coast http tcogxdqortss |
| 12464 |
neutral |
americanair ps i be right |
| 12465 |
negative |
americanair yes it be in dull and i need it deliver to the embassy suit in herndon va i be still in chicago from the fiasco in lax |
| 12466 |
negative |
americanair what be the point so i can wait for another weeks you r one of the only airlines that refuse to handle complaints by phone |
| 12467 |
negative |
americanair machine be break line be out the door for self service cust support and bag check in |
| 12468 |
negative |
americanair would have be have i see this before pm est when i be sound asleep |
| 12469 |
negative |
americanair merge airlines do not work for ff program very frustrate and the gate agents be to busy pout to care attitudeissues |
| 12470 |
neutral |
americanair you do not have those abilities anywhere not at the ticket counter at cust service or online that be why we be do here |
| 12471 |
negative |
americanair when you strand someone in a city without luggage you would think aa would want to earn your business but guess not |
| 12472 |
negative |
americanair need to get their shit together counter people a massive line people need to catch their flight http tcomqfmxebxt |
| 12473 |
negative |
americanair i know your policy just ask for a little kindness due to extenuate circumstances |
| 12474 |
negative |
americanair the pilot her and another flight attendant leave walk away laugh just wow |
| 12475 |
negative |
americanair oh no she leave the counter and go downstairs then she tell elise an agent that join her not to come over to counter |
| 12476 |
neutral |
americanair of course you be because that be your company job you guy fail at it in the first place upgrade me and then we will talk |
| 12477 |
negative |
americanair delta maybe long trip late flight night queue at baggage claim in two terminals no good i think i pay for it instead |
| 12478 |
negative |
americanair you really need some customer service train for your unhappy ees in the morning in chicago gate k at chking her schd |
| 12479 |
negative |
americanair i sit on the runway for more hrs b takeoff hrs late flight be pilot plainly state it be a compmech issue |
| 12480 |
neutral |
americanair flight n prepare for flight at flytpa before depart for flyohare http tcoxbkvcraokn |
| 12481 |
negative |
americanair alright prove it days ago i sit on a plane at jfk for hrs deplane for more and when i reboarded |
| 12482 |
negative |
americanair i be try to choose my seat but every time i go to the next flight i get system error |
| 12483 |
positive |
americanair thank both airlines say that it be locate at aa detroit also be inform that it fly with aa which should not matter |
| 12484 |
neutral |
americanair we do talk with delta for about hour over phone and i get a number from delta that they ask to give to aa which i do |
| 12485 |
negative |
americanair policy makers need to change their mindset on aviation fly be not for http tcodqnnrfv |
| 12486 |
neutral |
americanair already do reply be sorry we believe this to be fair as a journalist write an article on my trip i will include this |
| 12487 |
negative |
americanair leave us strand send baggage with important medication to different city for days apologise with a voucher appal |
| 12488 |
negative |
americanair i have be try to change a thursday flight and there be a ridiculous wait time on the phone and your website be not help |
| 12489 |
neutral |
americanair slacksoftuk i saw an american in old colour at heathrowairport on saturday be surprise to see |
| 12490 |
negative |
americanair we all do skipper s walkaround too |
| 12491 |
neutral |
americanair plane veer off runway at icy dallas airport http tcodwvdvqxbb |
| 12492 |
negative |
americanair thank you for the acknowledgement the ife do not work all that well anyway so maybe time to upgrade to lower profile system |
| 12493 |
negative |
americanair thank for the can reply |
| 12494 |
negative |
americanair just go to check into flight hr advance again husband and i be seat separately for hr flight why do this happen |
| 12495 |
negative |
americanair no i just expect a higher level of customer service for the flight crew to give us accurate information |
| 12496 |
negative |
americanair or at the very least an explanation on why no one tell me my flight be cancel flightled |
| 12497 |
negative |
americanair i try when i land but there be noone there i have email your customer service twice now who do not seem to care |
| 12498 |
negative |
americanair no i have since rebooked with another airline what i would like be compensation for all the timemoney lose |
| 12499 |
negative |
americanair nothing you have do enough |
| 12500 |
negative |
americanair i be rebooked on a flight that be too late flight for my connection |
| 12501 |
positive |
americanair such a suprise new vanity kit set for frequent travellers thank you aa http tcofanygnux |
| 12502 |
negative |
americanair gah this be so frustrate nobody have my address here in the usa where be my bag so disorganise |
| 12503 |
positive |
americanair lovely flight back from mia to lhr great crew thank |
| 12504 |
negative |
americanair i have email several timeshand write a letter go to airport calledplease fix this or abcnewsbayarea please help |
| 12505 |
negative |
americanair offer me a cot to sleep on after they cancel flightled my flight a fuck cot what about a hotel like you be suppose to provide |
| 12506 |
negative |
americanair over the last year of my flight have be delay or cancel flightled i be do with you |
| 12507 |
negative |
americanair another generic response guy cmon you be terrible how about an actual helpful person not all the rude employees at lax |
| 12508 |
negative |
americanair i try extremely rude even the supervisor and when i ask to speak to his supervisor i be tell no |
| 12509 |
negative |
americanair yes but you be still human i hope deal with all the horror stories people share i complain to dot everyone should |
| 12510 |
negative |
americanair try contact everyone on that flight with a refund offer and we might believe you be sincere |
| 12511 |
negative |
americanair i have file multiple complaints i prefer to continue warn the public instead of waste more time with this inhumane corp |
| 12512 |
negative |
americanair worst experience of my life avoid at all cost they will lose your belong and have no humanity to even offer compensation |
| 12513 |
negative |
americanair terror story my luggage be delay both ways on an international flight for over days total angrycustomer |
| 12514 |
negative |
americanair worst service ever delay flight for more than hours plus you miss my bag and your employees be rude |
| 12515 |
negative |
americanair thank for the generic computer generate response how about you accommodate your travelers instead of just say sorry |
| 12516 |
negative |
americanair they be give cots to the people that do not get hotel room that be terrible |
| 12517 |
negative |
americanair i do twicegot a letter back say that your company do not issue refund for phone bill help phone will be shut off |
| 12518 |
neutral |
americanair oh yeah i guess those be two different things be do weird things to my brain thank again xox |
| 12519 |
neutral |
americanair yes no one be answer and i be on a train |
| 12520 |
negative |
americanair ty but their site say please note that we do not offer a print subscription service for american way |
| 12521 |
negative |
americanair its not weather that be why i say the other people receive hotel room while the people at the end of the line do not get them |
| 12522 |
neutral |
americanair just hopingpraying for a safe flight they have have to stop and deice our plane yet again |
| 12523 |
negative |
americanair after lose my bag for days charge me to arrange pick up in argentina claim tollfree will not reimburse me help |
| 12524 |
negative |
americanair pity that a machine reply or perhaps my story not unusual expect better response give article in inflight magazine |
| 12525 |
negative |
americanair i have be rebooked for the be flight my question be why do some people get hotel and the others do not like myself |
| 12526 |
negative |
americanair i respond your info different than your customer service line |
| 12527 |
neutral |
americanair do |
| 12528 |
negative |
americanair will not help us on the phone at the gate or in checkin i book travel for clients and can not believe the lack of service |
| 12529 |
negative |
americanair no no no you dm me i pay you money and you want to me to reach out to you for help how about the other way around |
| 12530 |
negative |
americanair i have a be flight i can get no rest because i have to wait another hours to receive an automate phone call neveragain |
| 12531 |
negative |
americanair do not know the mean of customer service nightmare pay for direct flight bump to dallas flight cancel flight terrible |
| 12532 |
negative |
americanair that be absolutely horrible customer service the person suppose to call me can not immediately call back when disconnect |
| 12533 |
neutral |
americanair will do i also pass the website around to other passengers |
| 12534 |
negative |
americanair my flight be cancel flightled i call they say they would call back in they do and hang up now say i have to wait hrs |
| 12535 |
negative |
americanair do do not |
| 12536 |
negative |
americanair okay if someone do it look for it now my fear be it will be lose forever it be a very small item |
| 12537 |
negative |
americanair what kind if airlines do you guy run the people that get in line first receive hotel vouchers terrible customer service |
| 12538 |
negative |
americanair emxlyy the wheel be break when we get it we swear |
| 12539 |
negative |
americanair cancel flightled flight from fresno then rebooked for lax now flight cancel flightled again and its midnight with no more hotel available |
| 12540 |
negative |
americanair i will give a reward for whoever find and return to me on thurs when i fly back thru dfwairport i these earrings |
| 12541 |
negative |
americanair check in at des moines lay over in ord final destination austin texas baggage be only check to ord |
| 12542 |
neutral |
americanair and btwn gate a a i lose a diamond earring dayjustgotworse pls have maintenance look for it http tcouiesrghho |
| 12543 |
neutral |
americanair we then have to deplane and change plan |
| 12544 |
negative |
americanair you guy cancel flightled my flight for today and book me for tomorrow so unfortunately i have rebooked thank |
| 12545 |
negative |
americanair after run from one flight because we have mins to our next flight we then sit on our plane for an hour |
| 12546 |
positive |
americanair but your flight crew grind crew have handle situation well texting notification let me catch a few wink during delay |
| 12547 |
positive |
americanair thx i hope so iah to dfw to okc have turn out to be a long trip today and i have to work tomorrow |
| 12548 |
negative |
americanair i understand that but i be hop i can rectify this in advance i would call but i be in auh i just need my one check bag |
| 12549 |
negative |
americanair yeah buy me a delta plane ticket from san diego to detroit so i can fly one of their plan home tomorrow |
| 12550 |
negative |
americanair nothing to do with mother nature more like poor commutation |
| 12551 |
negative |
americanair be the worst airline in the entire world i only fly them because i have to and it be the nightmare i know it would be |
| 12552 |
negative |
americanair hey i have a name issue on my reservation can you help |
| 12553 |
negative |
americanair i dm d you |
| 12554 |
positive |
americanair thank you my lose item be locate at ord and be be return to me |
| 12555 |
negative |
why do not americanair provide a mean for dialogue what be the fear that drive this decision worstcustomerserviceever |
| 12556 |
negative |
americanair four hours late flightrs and we be finally fly out too bad i miss my event |
| 12557 |
negative |
americanair please allow me to speak with someone a dialogue would solve this issue better and faster than email |
| 12558 |
negative |
americanair it be not only my bag it be the complete lack of respect when i call i be hang up on and it be my daughters bag |
| 12559 |
negative |
americanair if sna curfew cause diversion do you provide transportation from lax on aa now pilot not sure if we have time |
| 12560 |
negative |
why do not americanair allow for conversations between upset customers and their customer service worstcustomerserviceever |
| 12561 |
negative |
americanair it be not cool that my flight be cancel flightled after sit on the plane for over an hour notahappycustomer leavingtomm |
| 12562 |
negative |
americanair no you should do something about everything happen yesterday |
| 12563 |
neutral |
americanair and i forget about that lounge |
| 12564 |
negative |
americanair thank bleh disconnect let us try this again |
| 12565 |
positive |
americanair appreciate it |
| 12566 |
positive |
americanair i love the admiral club thank hey can you follow me |
| 12567 |
neutral |
americanair reference number to this request |
| 12568 |
positive |
americanair just curious thank for the response as always good or bad better than your competition |
| 12569 |
negative |
americanair your customer service be deplorable i be disgust in your company and the ignorant people on the phone for lose baggage |
| 12570 |
negative |
americanair be stick on a plane in dallas that be suppose to be go to okc there be an issue w the plane any idea on how much longer |
| 12571 |
negative |
americanair thank she submit a damage bag complaint online be there anything else we can do goodcustomerservice |
| 12572 |
positive |
americanair thank |
| 12573 |
negative |
americanair they respond i can not respond to their response nor can i speak with someone worstcustomerserviceever |
| 12574 |
positive |
americanair thank you always be my airline of choice when possible |
| 12575 |
negative |
americanair gate agents disappear and customer service agents be miserable and unhelpful letdown neveragain |
| 12576 |
negative |
americanair who do i report miss baggage to when baggage claim leave before midnight |
| 12577 |
negative |
americanair how about connect me with a customer service rep i would rather speak to a person than a computer thank |
| 12578 |
negative |
americanair tsa when i try to check in the things i have buy your people tell me it be late flight to do it so i want my things back |
| 12579 |
negative |
americanair arrive pm eastern have to deplane on the crjs airstairs to an icy tarmac valet bag send to carousel so it be pm |
| 12580 |
positive |
americanair attend to and correct my complaints via twitter whoa this be the brave new world we live in thank you american air |
| 12581 |
negative |
americanair could not get anyone on the phone all day the flight you rebooked have me miss a conferencewe will not be on flt tomorrow |
| 12582 |
negative |
americanair unite spiritairpr fiorettindward chicagosmayor garciachicago bs that noise late flight norahm http tcocfzdjmnui |
| 12583 |
negative |
americanair it be sad how i can not afford any long distance trip though |
| 12584 |
positive |
americanair btw you guy should consider make a lounge at austin intl airport very populate flightd area will help the company for sure |
| 12585 |
negative |
djevolutionhd as an ep who travel k miles a yr with americanair i would expect more from them than this horrible travel experience |
| 12586 |
neutral |
americanair be you expect any delay out of dfw tomorrow morning |
| 12587 |
negative |
americanair that be the worst customer service experience ever too bad for you i be a lawyer enjoy my wrath |
| 12588 |
negative |
americanair it be beyond complicate now and it feel like when i use to fly with unite platinum mean nothing |
| 12589 |
negative |
americanair i look forward to hear back and hope that my next trip will not be like this |
| 12590 |
neutral |
americanair oh trust me i be in love it be so beautiful |
| 12591 |
neutral |
americanair follow sure hope you can help |
| 12592 |
positive |
americanair boeingairplanes i really would love to experience first class on that plane look stun |
| 12593 |
positive |
americanair i love the service and cheap upgrade american provide one of the best airlines ever good food good seat amaze thank |
| 12594 |
negative |
americanair you break my sick wife s luggage handle go from jfk to lax she have to drag her bag thru the airport customerservice |
| 12595 |
positive |
americanair gerrielliott you will every chance i get thank for keep me exec platinum |
| 12596 |
negative |
americanair no not yet wait now to be connect to an agent |
| 12597 |
negative |
americanair when should i expect a response from customer relations |
| 12598 |
neutral |
americanair no not yet wait to be connect to an agent |
| 12599 |
negative |
americanair glad that you want to help me but you do not have an agent call me before i rant about shitty service every day |
| 12600 |
negative |
americanair there be only hours to cancel flight or change itineraries book online and that hours be just about over impossible scenario |
| 12601 |
negative |
americanair there be no more flight via unite when i arrive to dfw and my car be park at iah |
| 12602 |
negative |
americanair your online site do not have flight list in chronological order result in a mispurchase anything that can be do |
| 12603 |
positive |
americanair i find my footage d i be so so happy |
| 12604 |
neutral |
americanair well we clear customs in auh i need to get to iah after i arrive in dfw be it possible to retrieve my luggage in iad |
| 12605 |
neutral |
americanair i will and i will share with many many others filmcrew media wsj nytimes latimes chicagotribune |
| 12606 |
neutral |
americanair tell me you can get me to abi earlier than pm tomorrow |
| 12607 |
negative |
americanair everyone else be outstanding |
| 12608 |
negative |
americanair the last be dfw to ord not weather relate flightd austin leg delay as well |
| 12609 |
negative |
americanair my bag fly with aa while i fly with delta and i be still not sure whose final carrier be refer to |
| 12610 |
neutral |
americanair follow me back so i can dm you guy |
| 12611 |
negative |
americanair you have cancel flightled my flight because of my last name do the right thing and reinstate my ticket |
| 12612 |
negative |
americanair flight veer off icy runway at dfwairport most dfw flight cancel flight mon http tcoqpownuv cowboycerrone figure right |
| 12613 |
negative |
americanair you know i love this airline but why be my friends megentripodi jordnnicole have such a problem retain info they need |
| 12614 |
negative |
americanair late flightr complete itinerary change and lose work and time but yeah i get it rebooked |
| 12615 |
positive |
americanair not surprise that you be the fastest respond us brand on twitter for q q also th fastest in the world in q |
| 12616 |
negative |
americanair you have get to be kid look at the picture i be hop it be on the flight that just come in the whole story be much |
| 12617 |
negative |
americanair you be clueless a kind rez agnt contact usair me around midnite tell them what to do if not that i would have miss funeral |
| 12618 |
negative |
nice try americanair i hear your crew whisper she be still at the hotel she probably do not think she have to work until tomorrow |
| 12619 |
neutral |
americanair do you have hand sanitizer in the bathrooms on your flight |
| 12620 |
negative |
americanair i be at the airport right now and your people do not know how to react and help me with this situation very frustrate |
| 12621 |
positive |
americanair thank you |
| 12622 |
negative |
americanair so break whatever you want take no responsibilitytoo bad for customer media filmcrew chicagotribune wsj nytimes cnn |
| 12623 |
negative |
americanair flight veer off icy runway at dfwairport most dfw flight cancel flight monday flightaware say http tcoatwyifhzy |
| 12624 |
negative |
americanair my mom try also that be not the reason they would not change it you all literally say that you would rather have an empty seat |
| 12625 |
positive |
americanair no apology necessary it be wind and i be on delta xoxo |
| 12626 |
negative |
americanair you fuck suck |
| 12627 |
positive |
americanair thank you |
| 12628 |
neutral |
americanair on our way now |
| 12629 |
neutral |
americanair i be travel from auh to iad via etihad and then from iad to dfw via aa will i be able to retrieve my check bag in iad |
| 12630 |
negative |
americanair be this a serious thread maybe you guy should reread it fail |
| 12631 |
negative |
americanair now on th plane of the day first all take out of svc schedule dep pm still on grind ord pm |
| 12632 |
positive |
americanair joanne from your san diego staff be phenomenal give that girl a raise she handle our flightnightmare better than anyone |
| 12633 |
negative |
americanair you be beyond redemption jfk baggage claim look like a luggage warehouse |
| 12634 |
neutral |
americanair send |
| 12635 |
neutral |
americanair what about flight |
| 12636 |
positive |
americanair thank to aa dart for get me home in time for work this morning dendfw do not have to waste a vaca day dartmedia |
| 12637 |
negative |
americanair even follow me but i still can not get them to answer their phone worst customer service ever customerservice fail |
| 12638 |
negative |
americanair yeah and what be they gunna nothing your whole organization be a joke |
| 12639 |
negative |
americanair my sister just receive a call that her trip wednesday flts be cancel flightled and resched to next day why |
| 12640 |
negative |
americanair great then tell me how you will fix it suntimes wsj latimes nytimes media filmcrew photography cameragear |
| 12641 |
negative |
americanair hr and min delay still wait you need to do something to improve http tcomntptr |
| 12642 |
negative |
americanair it say on you web site that you fly directly from ord to dub when i try to book it say you do not have you stop |
| 12643 |
positive |
americanair glad to hear that there be no serious injuries in the minor crash dfwairport this even |
| 12644 |
negative |
americanair i book it on us airways site do not see a cancel flight link |
| 12645 |
negative |
americanair we have to sit in the airport a long periolodicly time the plan be nasty |
| 12646 |
neutral |
americanair with snowice forecast dfw tu pmwe be what be change policy on reservations we hold wed morning any leeway |
| 12647 |
positive |
americanair no space in my seat but thank to your pilot i be back mn early to ohare do not think that be possible snaord |
| 12648 |
negative |
americanair late flight again geez flt late flight delay typical |
| 12649 |
neutral |
americanair do you guy have wifi on international flight |
| 12650 |
negative |
americanair to add insult to injury i have to go pick it up myself real class act i will stick the delta from now on |
| 12651 |
negative |
americanair absolutely disappoint in your lack of service lose my bag and can not even deliver it after i be tell it would happen |
| 12652 |
positive |
americanair just follow you |
| 12653 |
neutral |
americanair what be prefer seat |
| 12654 |
negative |
americanair what can aa do for a load of people about to board their th plane of a very long day when the first be unserviceable |
| 12655 |
neutral |
americanair the late flightst usair earlier |
| 12656 |
neutral |
americanair any delay on tonight s flight from dfw to sit i have family members on board |
| 12657 |
negative |
americanair what be go on with the flight it have be delay a lot |
| 12658 |
neutral |
americanair can i use an swu on an finnair codeshare of an american operate flight jfkman thank in advance for the help |
| 12659 |
negative |
americanair we try with multiple people i already sit on the phone for an hour and a half and get nowhere |
| 12660 |
negative |
americanair which one i have be book on different ones in the past days |
| 12661 |
negative |
americanair nope could not make change online and after mins on hold and time deal w the rude rep the hour window have close |
| 12662 |
negative |
americanair do not care about customers break your gear and tell you they can not do anything wsj latimes chicagotribune media filmcrew |
| 12663 |
neutral |
americanair yes twice for two different flight and occasion |
| 12664 |
neutral |
americanair why be your cover photo of twa just wonder |
| 12665 |
negative |
americanair unable to access the website will try again |
| 12666 |
neutral |
americanair yikes |
| 12667 |
neutral |
americanair hopefully it be all fix they have get a new aircraft for us just wait to board |
| 12668 |
negative |
americanair best plan in the business not aa today http tcoivdiwqsf |
| 12669 |
neutral |
americanair usairways i need to cancel flight a flight i book earlier tonight be you able to do it over twitter |
| 12670 |
negative |
americanair i love todays fight but there be a bad draft on the airplane please add more air to air thanksm |
| 12671 |
positive |
keep it up americanair |
| 12672 |
negative |
americanair louprice aacustomerservice apology not good enough plan with mechanical and hours delay unacceptable |
| 12673 |
negative |
americanair thx for the apology a commitment to fix your break system would be better actually fix it would be better still |
| 12674 |
negative |
americanair seat that be assign be inappropriate for child this age aa know age of child |
| 12675 |
negative |
americanair this be the biggest joke i have ever see and will be tell everyone never to use you guy because you be a joke |
| 12676 |
negative |
americanair pay for my accommodations when you be the ones cancel flightling it for no reason and i know your say lie it because of weather |
| 12677 |
negative |
americanair airport and extra nights for hotels and not once have i hear of anything from your embarrass airline say that you will |
| 12678 |
negative |
americanair this be get a bite ridiculous when and you have make me miss full days off work and have to pay for cab back and forth |
| 12679 |
negative |
americanair your assistance have not be very helpful frustrate disappoint experience wsmall children very inconvenient |
| 12680 |
negative |
americanair cancel flight my flight say it be because of weather condition when it be the only flight that be cancel flight |
| 12681 |
negative |
americanair again you guy be a huge joke and cancel flight your flight for no reason this be the rd time in one trip for me that you have |
| 12682 |
negative |
americanair what be go on this be pathetic online do not work and phone want to give a seat assignment |
| 12683 |
positive |
americanair i have just receive the ticket thank you for your help |
| 12684 |
neutral |
americanair jet slide off icy taxiway at dfwairport story http tcoponjjide http tcodcwerzkr |
| 12685 |
negative |
americanair this be get out of hand i call reservations to reserve the seat that it will not let me select online and there be a fee |
| 12686 |
negative |
americanair on flight that have be delay for hours over human errors like a food truck hit the plane now the line be freeze |
| 12687 |
negative |
americanair so disappoint with this airline never again will i book with you guy |
| 12688 |
positive |
americanair thank |
| 12689 |
negative |
americanair you find my lose luggage will not bring it to me until tomorrow next day if the weather be not nicer terrible service |
| 12690 |
negative |
americanair would it be ok to send you a dm ask a few question because i be deaf and be on hold so long |
| 12691 |
negative |
americanair sorry you be disappoint outoftouchwithreality people have kid and job |
| 12692 |
negative |
americanair nrosenb it be not allow me to book available seat |
| 12693 |
negative |
americanair seriously all flight from detroit to dallas be cancel flightled days in a row i want to get home see my wife kid |
| 12694 |
negative |
americanair of delay and trap on plan with no water or air never ever ever again neveragain aafail |
| 12695 |
negative |
americanair literally just tell me they would rather have an empty seat than my mom get to come earlier take me to dr appointment wow |
| 12696 |
negative |
americanair we have post your response on facebook for everyone to see people be appal by your lack of concern |
| 12697 |
negative |
americanair i have an advantage and you deactivate it i do not think you should deactivate a customers acct without their knowledge help |
| 12698 |
negative |
americanair thank for make this the worst fly experience ever different plan of mechanical issue and hours and count |
| 12699 |
negative |
americanair if it be in my backpack why do i need to see agent |
| 12700 |
negative |
americanair i really want to sign up for your airline credit card but your absurd change fee to switch my flight make me think twice |
| 12701 |
negative |
americanair she send you an email customer service the night it happen ur response be basically bad sorry how should she contact you |
| 12702 |
negative |
americanair hi aa i place an itin on hold to expire on just log into my acctits go seat have not be release to inv help |
| 12703 |
positive |
americanair tpa ord aa another successful journey thank for the hospitality |
| 12704 |
positive |
americanair thank you for the response much appreciate |
| 12705 |
negative |
americanair about flight all use same gate wbuses to the plan awful board process hour and a half late flight |
| 12706 |
negative |
americanair be there another line i can call when i be on hold for hours also how can i get compensate for this loss of time and money |
| 12707 |
negative |
americanair rizzilient after days i finally get the automate service to call me back but it hang on me this be beyond ridicule help |
| 12708 |
negative |
americanair ask for a waiver of a change fee for flight book win past hrs rep be rude just tell me no do not even try to help |
| 12709 |
neutral |
americanair any idea why flight from hsv to dfw tomorrow cancel flightled about minutes ago |
| 12710 |
positive |
americanair thank i actually make it my connection flight be delay guess all delay be not a bad thing http tcoxggcntcom |
| 12711 |
negative |
americanair the issue be not a long wait it be an infinite do loop your system do not let me or any customer wait or leave a message |
| 12712 |
neutral |
americanair do the policy change i have see people with hamsters and rabbit before |
| 12713 |
negative |
americanair thank to your attendant on flight for advise connect flight hold run with kid and flight depart poor service at miami |
| 12714 |
negative |
americanair an hour now wait on the phone for us air help hours wait at the airport yesterday love the service guy |
| 12715 |
negative |
americanair i be here stand at baggage claim wait for bag for over an hour at dfw the gate be feet from here nothappy |
| 12716 |
negative |
americanair right so i miss my connection have a three hour kay over then you lose my bag |
| 12717 |
negative |
americanair obviously we do see an agentbooked us for tomorrow morning no hotel no transportation pregnantwithtwins strand angry |
| 12718 |
negative |
americanair i be suppose to be in fl hours ago and i be not i have be wait for hours this be just ridiculous |
| 12719 |
neutral |
americanair my to clt leave the gate what be next for clt need help |
| 12720 |
negative |
americanair you have a company policy that refuse employees to speak to other employees over the phone interest |
| 12721 |
negative |
americanair still on hold after you hang up on me the first time another minutes http tcoimrlauih |
| 12722 |
negative |
americanair if it i have not rebooked do not get notify that it be cancel flightled |
| 12723 |
neutral |
americanair be that the flight for tomorrow |
| 12724 |
positive |
americanair thecandacesmith thank for the shoutout candace enjoy the ride always i adore american airlines |
| 12725 |
negative |
without notify though americanair krescate we do not like cancel flightling flight kim but weather have not play nice with us |
| 12726 |
positive |
still think those pjs may have me sell americanair momsgoodeats we would love to have you on board with us mandarinjourney here i come |
| 12727 |
neutral |
americanair do you have any flight with lie flat seat from stl to pdx around the date of march |
| 12728 |
negative |
americanair how do you refuse a customer who be will to pay to upgrade when half of your first class be empty |
| 12729 |
negative |
americanair customer service if you can call it that refund my money |
| 12730 |
negative |
americanair i be still on hold |
| 12731 |
negative |
americanair you ever wonder why you find yourselves respond to so many customer complaints on twitter it be because your airline suck |
| 12732 |
negative |
americanair be you people cruel or just stupid why be you post my personal email on the damn internet have you lose your mind |
| 12733 |
neutral |
americanair do we get a class discount on your wifi i will be fly your airlines at approx be |
| 12734 |
negative |
americanair customerservice sit on my fourth plane today with a mechanical problem no excuse for this tough to be loyal |
| 12735 |
positive |
americanair contactcej thank |
| 12736 |
negative |
americanair americanairlines bqonpa flight delay from posmia miss mia atl need seat on last flight to atl |
| 12737 |
negative |
americanair so bad service in miami airport |
| 12738 |
negative |
americanair need an entire customer service overhaul delta would never treat its customers with anything less that a service |
| 12739 |
negative |
americanair be you guy intentionally try to lose customers and money |
| 12740 |
negative |
americanair why do you continually play the accord to federal regulations every second i could see if you have quicker service |
| 12741 |
neutral |
americanair can i send you my trust traveler id to add to my reservation for tsa pre |
| 12742 |
negative |
americanair thank but i have to hire a car in chicago and drive to mke do that mean i have to go to the airport |
| 12743 |
positive |
americanair the folks at the executive platinum desk be great pros they understand my displeasure with change fee and switch to sw |
| 12744 |
positive |
americanair he thank you anything you can do to help would any further information help in the process |
| 12745 |
negative |
americanair thank for a cancel flightled flight then a delay flight and not tell us more miss work more on hotel worstcustomerservice |
| 12746 |
negative |
americanair flight delay hour because of pilot i spend hours on the phone just to get an ep agent on the phone now this |
| 12747 |
negative |
americanair advise gas and pilot of my flight too bad no one take action |
| 12748 |
negative |
americanair usairways need to be report to the bbbmedia for their complete disregard for pay customers donotflywiththem |
| 12749 |
neutral |
americanair anything in particular i should ask for will they want me to document my mileage plus status |
| 12750 |
negative |
americanair how about you give us a number to call instead of the empty email since you be not work on it |
| 12751 |
negative |
americanair i have be check consistently and call multiple time as a loyal aa customer i be disappoint |
| 12752 |
positive |
americanair congrats on your call center customer service a guy name fidencio answer and he go above beyond to help me |
| 12753 |
neutral |
americanair daughter record loc be kybilc she be travel with yof and need to be in adjacent seat not across isle |
| 12754 |
negative |
americanair gabriela in miami be a very rude employeeworking the mialga check in she make experience unpleasant customerexperience |
| 12755 |
negative |
americanair ok make no sense tho since you will give me a free upgrade to first |
| 12756 |
negative |
americanair i do not want to cancel flight i want to take someone off and keep my price hold at at be today now |
| 12757 |
negative |
americanair it be not about the delay it be about the communication |
| 12758 |
negative |
americanair would you like any additional detail of my issue airport flight agent name or be you happy w this automate lip service |
| 12759 |
negative |
americanair be suppose to depart at pm central about ready to close the door at pm central |
| 12760 |
positive |
americanair maryellagreen despite the inconvenience the situation be handle quickly and we appreciate it very much |
| 12761 |
positive |
americanair absolutely |
| 12762 |
negative |
americanair cluster continuesstill on connect instead of directbag charge and seat not together shaft |
| 12763 |
negative |
americanair usairways i be pregnant with twin and you be go to abandon me overnight in an airport no hotel when it be your fault |
| 12764 |
negative |
americanair have no idea what they be do delay flight from pm to pm then delay another to the same destination the same time |
| 12765 |
positive |
americanair maryellagreen just receive it actually thank you |
| 12766 |
neutral |
americanair be flight from pensacola fl delay flight |
| 12767 |
neutral |
americanair the status on my itinerary say on request in red what be that mean |
| 12768 |
negative |
americanair have such a bad rep for loose costumers luggage i stop fly them a while back |
| 12769 |
neutral |
americanair jokerunning this happen to me too |
| 12770 |
negative |
americanair why do you drop my call why do not you have more people answer phone why be it always high call volume when i call |
| 12771 |
positive |
americanair thank idk if it still late flight but i hope i get it tonight |
| 12772 |
negative |
americanair i can not work with them if the call get cut off while i be still hold be dfw look any better tomorrow |
| 12773 |
negative |
americanair you do not give an answer why the flight delay so long and how do you compensate miss my other flight lima to cuzco |
| 12774 |
neutral |
americanair can you help me update a birthday that be incorrectly input in a reservation this be prevent me from check in |
| 12775 |
negative |
americanair yep as i saidi feel sorry for you that you have to run their account how embarrass for you |
| 12776 |
negative |
americanair tsa say there be nothing they could do but the question be why be your employee s swap your customers belong |
| 12777 |
negative |
americanair now i have to wait more than minutes |
| 12778 |
positive |
americanair thank me too |
| 12779 |
negative |
americanair i need assistance reflight book problems a flight from dfw to light |
| 12780 |
negative |
americanair just take off sit with someone who be schedule on buenos ares out of jfk not sre if he will make it r thy hold plane |
| 12781 |
neutral |
americanair the dinner and call me hon not the service i would expect from st class disappoint |
| 12782 |
neutral |
americanair upgrade to st class inquire about red wine sauvignon blanc i can not pronounce the other one could not describe |
| 12783 |
negative |
americanair no i watch these bag be abandon at depart gate watch for mins until owner return mins after i report |
| 12784 |
positive |
americanair everything for sort out thank for the help excite to get home tonight |
| 12785 |
negative |
americanair my mistake multibillion dollar company |
| 12786 |
negative |
americanair why would it take that long my credit card company say the card have not be charge yet should it take days for this |
| 12787 |
negative |
americanair for our delay i be out of more money because of you |
| 12788 |
negative |
americanair i have get a flight for the next day what about a credit you guy be a multimillion dollar company give us back a credit |
| 12789 |
negative |
americanair do not send me a tweet to cover your social media complaints how about send me a message with a way to resolve custserv |
| 12790 |
negative |
americanair barrettkarabis what a joke you can mail the receipt yet we can not mail them a payment and fly before hand right |
| 12791 |
negative |
americanair no it do you could not be more wrong http tconxzhbbmt |
| 12792 |
positive |
americanair keep up the good work get me to my destination safe and on time today |
| 12793 |
negative |
americanair why do not anyone make a better effort to retain customers it should be an easy fix i just want to travel aa |
| 12794 |
negative |
americanair btr train gate agts i be a frequent flyer have nvr have issue wmy bag day i be force gate check while priority board |
| 12795 |
negative |
americanair misplace my bag hr ago and can not tell me where it be i have lose of stuff americanairlines unamericanairlines |
| 12796 |
negative |
americanair cancel flightled two flight from miami to nashville yesterday and could not get me on a flight for days southwestairwasthere |
| 12797 |
negative |
americanair lose piece of our bag have not deliver them in hours lie that they be deliver and still no refund never again |
| 12798 |
negative |
americanair improve envoy s performance th trip through ord in i have be delay for hours because of envoy i could drive faster |
| 12799 |
negative |
americanair two cancel flightled lga flight both by delta take off look like i have a new carrier delta |
| 12800 |
positive |
americanair lady at b abq for on be of a great service to all among several cancel flightlations |
| 12801 |
negative |
americanair any ways to get through the minute wait to book a flight |
| 12802 |
neutral |
americanair can you provide guidance on how i should work with them to resolve the issue |
| 12803 |
negative |
americanair really they close the gate at instead ofi get there at if you wudda put in my ktn like i ask i wudda make it |
| 12804 |
negative |
americanair try to change flight via dfw tomorrow can not get thru on phone long wait then cut off x can you help please |
| 12805 |
positive |
americanair thank for follow up it finally work finger cross the new flight work |
| 12806 |
negative |
americanair stick on the tarmac in clt because the our gate be not open hope i do not miss my connection logistics americanview |
| 12807 |
negative |
americanair i wait on hold for two hours only to have my call really unreliable |
| 12808 |
positive |
americanair be not on board you today just watch report unfold on twitter but still be very proud |
| 12809 |
negative |
americanair now a delay to the rebooked flight |
| 12810 |
negative |
americanair after several miss communications i be able to get to ord but i be not home yet and not sure i will get there due to her error |
| 12811 |
neutral |
americanair um no just hang out what be new w you |
| 12812 |
negative |
americanair hey aa there be a mistake make by your cr on my flight book problems when i call your reservations i keep get hang up on advise |
| 12813 |
negative |
americanair email aadvantage for status match still wait can not wait to move from unite but help me out here |
| 12814 |
negative |
americanair i will try to have a great week once i receive it |
| 12815 |
negative |
americanair not have pillow or blanket or a flight home for people do bad things to my hair |
| 12816 |
negative |
americanair what be we go to do about the nightmare you guy out me through yesterday zero response from the tweet you last send me |
| 12817 |
negative |
americanair i try site do not allow me same reason why i be not allow to board this morning will try diff airline for work trip |
| 12818 |
negative |
americanair i buy a plane ticket months ago and still have not receive my flight info and ticket in my email when it will come |
| 12819 |
negative |
americanair your dca baggage claim employees should realize a please a thank you and an apology can go a long way customerservice dca |
| 12820 |
negative |
americanair you take cost for both flight out of my bank account now i can not get a refund for weeks i have be a loyal customer |
| 12821 |
negative |
americanair i take the day off from work and drive hours round trip to rescue my daughter and other students from laguardia thank |
| 12822 |
negative |
americanair you be airline be ridiculous |
| 12823 |
negative |
americanair the group of minor children be break up into group some still in miami delta have much better customer service |
| 12824 |
neutral |
americanair be there a way i can get a record of all the flight i have take with you |
| 12825 |
positive |
americanair thank you for the response we get it resolve at the counter |
| 12826 |
negative |
americanair that be the one my original arrival time be be after all say and do i may be there by pm central not impress |
| 12827 |
negative |
americanair my flight from las vegas to dfw be cancel flightled i have be on hold forever and i still have not speak to anyone pls help |
| 12828 |
negative |
americanair every time i try to call it tell me to try again late flightr and just hang up |
| 12829 |
negative |
americanair rebooked into a different airport throw a wrench into plan |
| 12830 |
negative |
americanair crew do the best they could but it be out of their control you only get one chance of a honeymoon you fail miserably |
| 12831 |
negative |
americanair thx someone pick up after minutes |
| 12832 |
negative |
americanair overbooked business class from mia to uvf after be in the correct seat we be move back to economy on our special day |
| 12833 |
positive |
americanair no kid go to take some beat on the apron and there be some good lookin plan out there |
| 12834 |
negative |
americanair that be unacceptable |
| 12835 |
negative |
americanair so what if i do not have the fund to purchase another ticket your error would because my family to miss the funeral |
| 12836 |
negative |
americanair i have to miss a whole days worth of work tomorrow but i be suree you guy do not care |
| 12837 |
negative |
americanair this be a big company should be happy to do something for a customer when now it be cost more for delay oh and do i mention |
| 12838 |
negative |
americanair i have a ticket that have be pending for days be it normal to take that long i want to make sure there be not a problem |
| 12839 |
negative |
americanair and just bad cs i will be back on jetblue at least when you stick they look out for you and apologize for any trouble |
| 12840 |
negative |
americanair for my delay and you know what i get a we do not credit anybody back a supervisor who cut me off when speak |
| 12841 |
negative |
americanair a free check bag a food comp a fly credit something to help out now that i be an additional dollars in the hole |
| 12842 |
negative |
americanair yes i do but no response |
| 12843 |
negative |
americanair my bag be check through to cancel flightled flight when will they arrive in mke not much help from grnd staff havoc in dfw |
| 12844 |
negative |
americanair i would just like to know where my bag be when i will get it and why i do not have it already no accountability from cust service |
| 12845 |
negative |
americanair i will never fly with you guy again i be stick in memphis another day call to be credit something anything |
| 12846 |
neutral |
americanair do not be jealous i live in sydney and my tshirt and jeans do not suit the office for work i need suit and a warm jacket |
| 12847 |
negative |
americanair rizzilient i book ticket use miles and need to change the date have be try to get to an advantage rep two days |
| 12848 |
negative |
americanair be the company from hell with no consideration for customers that give it hundreds of millions of dollars per year smh |
| 12849 |
neutral |
americanair no snow in st louis cold but no snow hub flight welcome |
| 12850 |
negative |
americanair take a flight yesterday fron tpadfwaus bag go to iah today bag go to iahdfw and then back to iah still no bag |
| 12851 |
negative |
americanair it be absolutely unacceptable i have be call all day and be hang up on every time i just need a minute bite of help |
| 12852 |
negative |
americanair envoy airlines be a disgrace to the aa family nothing but delay and cancel flightlations week after week |
| 12853 |
negative |
americanair it be not about weather it be logistics why should i hold for minutes when you call me why not get more desk agents |
| 12854 |
neutral |
americanair we have send you more info via dm i truly hope you resolve this very quickly media filmcrew cnn nbc |
| 12855 |
negative |
americanair i have never have anything bad to say until now no love for faithful customers |
| 12856 |
negative |
americanair also agent not aware clearly of http tcofwkjble |
| 12857 |
negative |
americanair additional fare cost tix change price uk pound not the issue the uk pound be badcustomerservice |
| 12858 |
negative |
americanair i fly american because of family but severe weather excuse so i can not call to make change why have a computer if you can not modify |
| 12859 |
neutral |
americanair amen |
| 12860 |
negative |
americanair no meelan do not afford a supervisor to be include in the conversation pls check the rec of the call badcustomerservice |
| 12861 |
negative |
americanair i have it until last night but because severe weather i could make the need change and now fair go up each |
| 12862 |
positive |
americanair thank to aa for the upgrade today and get me on a new flight after my first one be cancel flightled |
| 12863 |
negative |
americanair have the worst flight change policy no mercy no sympathy such a bummer when you can not go to funerals or see friends bc of it |
| 12864 |
negative |
americanair what be do be do not much you can do at this point trip be already over |
| 12865 |
neutral |
americanair basically you right now http tcoinbpbdw |
| 12866 |
neutral |
americanair epicfail on connections in chicago today extremely disappoint w unaccommodating customer service rethink loyalty |
| 12867 |
neutral |
americanair well i be fly jetblue instead for free their credit actually work |
| 12868 |
negative |
americanair just message you please have someone contact us immediately |
| 12869 |
negative |
americanair why can not dfwairport have the capability to spread salt on a runway |
| 12870 |
negative |
americanair be suppose to be in little rock at be this morning |
| 12871 |
neutral |
americanair boom http tcopzgcjchn |
| 12872 |
negative |
americanair already speak to that line unwilling to help really poor support hitawall |
| 12873 |
positive |
americanair first ride on new with new interior and in seat video nice improvement newplanesmell http tcodjjjnslht |
| 12874 |
positive |
americanair no worry at all you all have a good one |
| 12875 |
neutral |
americanair yes thank i find those do not see the gray tab at first |
| 12876 |
negative |
americanair but seriously if my cat dead i be go to be pissedvery thankful because it be evil and want my soul |
| 12877 |
negative |
americanair not only on both legs do i have damage seat you damage an expensive case and not offer anythingjust an apology wks late flightr |
| 12878 |
negative |
americanair usairways i have try to be understand and let you handle the situation but i guess i be wrong about that |
| 12879 |
negative |
americanair usairways over an hour on the phone the best you can tell me be it be send maybe my bank misplace it |
| 12880 |
neutral |
americanair my chariot tonight from this angle it look like a no http tcozzkqwwbjz |
| 12881 |
negative |
americanair usairways day have come where i be suppose to get my money back from you but my bank have not receive anything but after |
| 12882 |
negative |
americanair no i will be call corporate |
| 12883 |
negative |
americanair can not understand how you be part of oneworld all other member treat their customers fairly tcf oldplanes damageluggage |
| 12884 |
negative |
americanair probs the worst customer service ever reply to complaint i submit weeks ago bout damage bag not even replace it |
| 12885 |
negative |
americanair i cancel flightled my ticket and be take two months to refund and still wait |
| 12886 |
neutral |
americanair new market song https tcoflfulcbq let us know what you think http tconbzkhizfv |
| 12887 |
negative |
americanair thank i hope we get movies tv s be break on the flight over |
| 12888 |
negative |
americanair thank for be entirely unhelpful and waste hours of my time today |
| 12889 |
negative |
well americanair we will not be fly you rebooked on jetblue with credit that actually work it be free |
| 12890 |
negative |
americanair check on what our break tablet see attach picture media filmcrew nbc cnn http tcouqoopjpwg |
| 12891 |
neutral |
americanair originate at sfo and go to lax |
| 12892 |
negative |
americanair be call all morning still can not get through i need to chge a flight that be this week |
| 12893 |
neutral |
americanair you guy be the talk of the americans down here in ecuador read this https tcoonklzvmt |
| 12894 |
negative |
americanair should prob give me a refund since they make me miss my flight wait to talk to someone for hours http tcosfpcbyym |
| 12895 |
neutral |
americanair i have try its usairways anyway |
| 12896 |
negative |
americanair oh i do all i receive back be an email say delay happen uh huh |
| 12897 |
negative |
americanair how do i place it on hold and complete payment i do not see any way to do that from my reservations page |
| 12898 |
negative |
americanair bad weather happen but not be able to get through to a reservations rep for over hours be just crazy frustrate |
| 12899 |
neutral |
americanair flight get me out of chicago |
| 12900 |
negative |
americanair why be customer svc reps unable to handle call be there a hrs cancel flightlation policy book yesterday need to cancel flight |
| 12901 |
negative |
americanair bad weather be understandable but your own pilot say that over people call out and that zero bag be on the plane |
| 12902 |
negative |
americanair yep file a claim at heathrow yesterday we be promise a call this morning with an update but get nothing |
| 12903 |
negative |
americanair why be do it seem to be impossible to contact anyone at your airline to get an item leave on board a plane min after deplane |
| 12904 |
negative |
americanair you fly me into chi instead and i get a ride to mke you say my bag would go to mke today be it on the cancel flightled flight tho |
| 12905 |
negative |
americanair stick at gate miami to jfk flight be we go to get out of here tonight very frustrate |
| 12906 |
negative |
americanair i understand they be busy do their best my frustration be an automate call change my flight wof allow me to talk |
| 12907 |
negative |
americanair help you say ud chnge our retrn flght since we miss our connection sit now ur not pickng up the phoneonly hve hrs leave |
| 12908 |
negative |
americanair have be almost a month and still no response to my online complaintquestions out because of it |
| 12909 |
negative |
americanair bad weather happen but lack of preparation be inexcusable depend on good weather be not a good business model |
| 12910 |
negative |
americanair how be us go to be on time when they be still deplane at this be bs |
| 12911 |
neutral |
americanair so what should he do next exactly |
| 12912 |
positive |
americanair flight for tomorrow be cancel flightled new one book seat take care of just a tweet to commend you all on the service thank |
| 12913 |
negative |
americanair instead they yell at him and tell him to call a number that will not pick up due to call volume |
| 12914 |
negative |
americanair he be at the boston airport there be a problem the agents will not honor the voucher because one number be rub out |
| 12915 |
neutral |
americanair see photo of b scale model our pn a wheel deflator specify in chapter of b amm http tcokfdwqrklw |
| 12916 |
negative |
americanair i guess it be more bs airportcardio give you can not have an on time flight |
| 12917 |
neutral |
americanair see photo of model our pn a wheel deflator specify in chapter of b amm http tcooilncfweyg |
| 12918 |
negative |
americanair you should really explain customer service to your gate agent for at c could not be bother |
| 12919 |
negative |
americanair my wife be on a flt from bro to tul via dfw that be cancel flight buy an swa flight to get her home partial refund dm me plz |
| 12920 |
negative |
americanair i have be try to get through to reservations since yesterday to make a change to a reservation hold when will it be up |
| 12921 |
negative |
americanair thank i miss my dog and this delay be cost me a lot of money |
| 12922 |
positive |
americanair yes it say it should be deliver within hours after pick up line |
| 12923 |
negative |
americanair i still can not get through to change my flight this be really important plz help |
| 12924 |
neutral |
americanair just land in light |
| 12925 |
negative |
americanair i end up email my complaint to customerrelations aacom hope that work travelproblems |
| 12926 |
negative |
americanair for tomorrow some sit show flight from ewr cancel flightled be it |
| 12927 |
neutral |
americanair be pet allow in first class |
| 12928 |
negative |
americanair can lie to you about where your lose bag be but we be suppose to trust them with our live thousands of feet in the air |
| 12929 |
negative |
americanair can not help now as all seat have be take there have to be a way to handle high volume of call days |
| 12930 |
negative |
americanair the worst first class board service i ever have |
| 12931 |
negative |
americanair most disgust chicken entree i have ever see your standards have seriously nosedive newamerican http tcoessfoowt |
| 12932 |
negative |
americanair i be tryin to book a flight but can not get ahold of anyone |
| 12933 |
neutral |
americanair be i upgrade on my next flight |
| 12934 |
negative |
americanair finally at final destination but not wof extra significant travel expense miss work how can you resolve this experience |
| 12935 |
neutral |
americanair when change dest city on an award for a reservation party of be fee for each pax or for first and for rest |
| 12936 |
positive |
americanair delaney and shawn at dfw show exceptional customer service today will happily choose aa whenever possible now thank you |
| 12937 |
negative |
americanair another customer non service from you if we wait for you to solve the problem we would miss the funeral you suck |
| 12938 |
negative |
americanair already share with them nothing do |
| 12939 |
negative |
americanair kanne southwestair be better than aa |
| 12940 |
negative |
americanair i really can not there though to an agent and i be worry about my reservation can you help me out |
| 12941 |
negative |
americanair while listen to a delay message on my phone another delay message be come in get your shit together |
| 12942 |
negative |
americanair hi get error msg when try to check in on line state wrong pass ticket rcvd from aa due to train in dfw you know y |
| 12943 |
negative |
americanair there be an employee at gate of jfk tell people their bag do not fit and need to be check when it clearly fit aa |
| 12944 |
positive |
americanair thank i finally get through this afternoon |
| 12945 |
negative |
americanair after wait for a delay plane we sit on the plane for an hour wait for a late flight passenger that be bs too |
| 12946 |
negative |
americanair where be my bag |
| 12947 |
neutral |
americanair it be |
| 12948 |
negative |
americanair not true stop make excuse you either overbook or have crappy plan |
| 12949 |
neutral |
americanair americanairlines on approach to mex http tcosedmjhiw |
| 12950 |
negative |
americanair no book seat in dallas live in dallas real nice that your gate agent have exit row available tell me they be not available |
| 12951 |
negative |
americanair i pay use paypal online and after i be charge there be a system error which be what i end up call about |
| 12952 |
positive |
americanair aateam thank for work in very rigorous weather condition for all |
| 12953 |
negative |
americanair that be why i be ask for exception staffer move last minute we be a nonprofit lose we just want to change ticket |
| 12954 |
positive |
americanair thank i will look forward to the response |
| 12955 |
negative |
americanair your advantage agents be horrible i have be wait for hours for a call back only to be hang up on by a rude agent |
| 12956 |
negative |
americanair yes there be issue on the site as well unfortunately |
| 12957 |
neutral |
americanair about when can i see a new american airlines credit card to replace my usairways dividend mastercard |
| 12958 |
negative |
americanair my wife be stick in brownsville any chance she can get any flight out she need to be at work tomorrow morning |
| 12959 |
negative |
americanair will it be this year do you think |
| 12960 |
positive |
americanair thank you truly appreciate the help just send a dm |
| 12961 |
negative |
americanair the best be your message say to use website and your website be say you need to call if you do not answer hardtodo |
| 12962 |
negative |
americanair try to get my flight change through dallas call your number just say thank for call and hang up guess i be stick |
| 12963 |
negative |
americanair aa now that the airplane have be sit here for over hrs there be mechanical problemsbtw the aa desk be unorganized |
| 12964 |
negative |
americanair miamiphl flight cancel flightled just as i get to the gate no one from aa around no one on the phone awful awful awful |
| 12965 |
negative |
americanair can care less if you be without your bag for a day or a week i have be stories in the last hours i want my bag |
| 12966 |
negative |
americanair hah best flight attendant response if you not happy get screw over you have other carriers hahahah pathetic |
| 12967 |
negative |
americanair aa flight out of jamaica be cancel flightled yesterday due to weather while other flight be still land at dfw |
| 12968 |
neutral |
americanair board in mins yay |
| 12969 |
negative |
americanair your a liar no precipitation all day degrees do not pacify you look like a fool that be the problem admit you suck |
| 12970 |
positive |
americanair thank you so much |
| 12971 |
negative |
americanair call in the span of two days none of which available to speak to someone you be un fin believable worst ever |
| 12972 |
negative |
americanair elwoodblues i be sure he understand the rule but you guy just have zero customer service staff your damn counter |
| 12973 |
negative |
americanair what be with your baggage handlers call out at dfw today no luggage onboard the plan |
| 12974 |
negative |
americanair after minutes on hold and another minutes on the call yes go to be push it to get to the airport on time now |
| 12975 |
neutral |
americanair hi do the discount award policy for credit card holders change no longer see the chart of specials on the site thank |
| 12976 |
negative |
americanair your seat assignment process when flight book problems be mislead i be not pay extra to select a seat |
| 12977 |
negative |
americanair why can not you hire a staff that be helpful inform and nice to it be customers |
| 12978 |
negative |
americanair from the rude ticket counter employees to force my wife on standby and then push her down the list it be a very bad day |
| 12979 |
negative |
americanair agents in dfw be very kind do their best to help but this do not make up for phx error and attitude americant |
| 12980 |
negative |
americanair will not let me reuse my ticket thus i have book my vacation with delta never fly on american again |
| 12981 |
negative |
americanair now hrs guess i should just hang up give up on use my award miles before price jump hm thank http tcolehgtzxz |
| 12982 |
negative |
americanair need to hold or get a call back just get hang up on by your phone system for hours now |
| 12983 |
negative |
americanair she be rude unprofessional not helpful in help me try and get home as a aaadvantage loyal aa customer dissatisfy |
| 12984 |
negative |
americanair work on the comm skills w hate agents at phx say i be confirm on flight out of dfw get here and that be only standby |
| 12985 |
positive |
americanair thank you for the assistance |
| 12986 |
negative |
americanair hello question how many balloon do you think it will take to life up one of your plan |
| 12987 |
negative |
americanair needknow if ill be able to reach ind todayrather stay in maf that fly to dfw find out i can not travel http tcogvgkhbxrb |
| 12988 |
negative |
americanair i be try my hardest to not get frustrate but i be get no response on email or by phone aa owe me how do i claim |
| 12989 |
negative |
americanair hi there flight from dallas just cancel flightled go to la can you pls help rebook me |
| 12990 |
negative |
americanair nd time in days that my flight have be delay and my gate agent have not say anything thank for the memories neveragain |
| 12991 |
neutral |
americanair thank for do that but now it be tell me to go to the airport and check in with an agentwhat be up http tcopfsenjkpw |
| 12992 |
neutral |
americanair what be the best number to use |
| 12993 |
negative |
americanair have be in call cue for hours no call yet wife in cue for hours get a call but be hang up on |
| 12994 |
negative |
americanair be on the phone for minutes say it would be any advice |
| 12995 |
positive |
americanair chicago see from seat a aa so far a great ride on to pdx http tcoxrsvagijn |
| 12996 |
positive |
americanair thank delivery status |
| 12997 |
negative |
americanair i do not believe it be acceptable to have a ticket change after check in time not be notify apparently that be standard |
| 12998 |
negative |
americanair i need to complain to aa but the email form field do not allow enough character for my complaint have a real email address |
| 12999 |
negative |
americanair our flight aa be delay out of providenciales and will be miss our connection aa in miami to sea who do we call |
| 13000 |
negative |
americanair here be the ticket they give me after lie raise their voice with no explanation on what happen http tcocfhtkr |
| 13001 |
negative |
americanair we do check before go to de airport and everything be fine fail |
| 13002 |
negative |
americanair attach original ticket flight number be be not the experience i think i would have terrible http tcosdlynmss |
| 13003 |
neutral |
americanair i have book online but unable to cancel flight online but finally get thru |
| 13004 |
positive |
americanair hey becky piela at the orange county airport have be really kind and helpful with reschedule our flight |
| 13005 |
negative |
americanair on february th your rep give me the record locator and tell me i would be receive an email with the itinerary and confirmation |
| 13006 |
negative |
americanair this entire process take sooooo long that no decent seat be leave customerservice |
| 13007 |
neutral |
americanair our flight attendant announce that we have transportation wait for us for that flight so i think we will make it |
| 13008 |
negative |
americanair be on hold to reserve award travel for over hrs now anyone home or be it a crazy weather issue http tcocehroeurc |
| 13009 |
negative |
americanair we do not mind the fee we be tell we can not change name on ticket at all |
| 13010 |
positive |
americanair thank you i will be there to pick her up on time |
| 13011 |
negative |
americanair the original receipt list my flight cost as ish and do not reflect the use of a voucher |
| 13012 |
neutral |
americanair so what be the hold up on flight |
| 13013 |
positive |
americanair well you guy be totally kick a million pound of ass bar none the best sm team in the airline industry in my opinion |
| 13014 |
negative |
americanair least you could do would be to refund me the oneway ticket i have to buy since you be not able to accommodate thank you |
| 13015 |
negative |
americanair after be patient about my delay bag for weeks i be tell that it could take another to weeks unacceptable |
| 13016 |
negative |
americanair i have to purchase a ticket that i never would have have to buy have the flight not be cancel flightled terrible customer service |
| 13017 |
negative |
americanair flt sorry schedule at phlmia a totally chaotic poorly address event send to three gate in the night |
| 13018 |
negative |
americanair be tell you could only refund me the cost of my original return flight note flight you have book for me be more expensive |
| 13019 |
negative |
americanair not okay since you could not put me on an earlier flight i have to buy my own ticket on another airline |
| 13020 |
negative |
americanair hear back at be today be put on flight tomorrow be arrive home at pm mean i would have to take a nd day off work |
| 13021 |
negative |
americanair be airport hrs be tell nothing by anyone until now your rep have say we be wait for the mechanics to finish lunch |
| 13022 |
neutral |
americanair consider it be past midnight i hang up and call again to receive another service call |
| 13023 |
neutral |
americanair can i redeem aadavantage miles on lan flight |
| 13024 |
negative |
americanair i have try no less than time today to get in touch with your service desk begin at est i be have no luck help |
| 13025 |
negative |
americanair be put on hold for hrs then get a call back at pm only to wait on hold for another hour |
| 13026 |
negative |
americanair you lose a customer today flight today be cancel flightled and i have to find out by call customer service yesterday |
| 13027 |
negative |
americanair just call regard my bag come in yesterday and no one notify more or update the online record locator customerservice |
| 13028 |
negative |
americanair to realize your customer service leave much to be desire and the folks handle the call could care less and it show |
| 13029 |
positive |
americanair thank |
| 13030 |
negative |
americanair unacceptable it be clear lose just one customer do not matter to american but how many more bankruptcies will it take |
| 13031 |
negative |
americanair will do on another airline that be more accommodate of its customers unable to simply change passengers with notice be simply |
| 13032 |
neutral |
americanair be there a probability that flight from dfw to dtw will be delay or cancel flight |
| 13033 |
positive |
americanair thank you |
| 13034 |
neutral |
americanair uhmmm we need jcolenc down in dallas tx for his tour |
| 13035 |
negative |
americanair be there a way to reserve my dog s flight without speak with a representative just be boot from your helpline |
| 13036 |
negative |
americanair i have be call you for straight days and no one pick up sure there be storm but there be also customers holler |
| 13037 |
negative |
americanair can you tell me where my luggage be i be on flight sna to dfw and my flight to mke be cancel flightled so get rebooked to ord |
| 13038 |
negative |
americanair it be gtsvyb it say it be cancel flightled when i try to check |
| 13039 |
positive |
americanair thank you they be process my refund |
| 13040 |
negative |
americanair that be good i would expect that but i can not get through on the phone to make any change can i change it online |
| 13041 |
negative |
americanair usairways us feb unprofessional unprepared unsympathetic lack communication and lack solutions |
| 13042 |
positive |
americanair thank for ask on second plane after maintenance issue for flight from ord to light sit at gate in very very warm plane |
| 13043 |
negative |
americanair hey ho its not me lose any money only you just next make sure you stick to the flyers right s booklet |
| 13044 |
neutral |
americanair please dm me |
| 13045 |
negative |
americanair try for hrs to reach agent must make change that can not be do on web by pst have to cancel flight rev ystday |
| 13046 |
negative |
americanair oh and lose my luggage ridiculous angrybird wheresmybag |
| 13047 |
positive |
americanair great job and great service in and out of sdf this weekend during the winter storm |
| 13048 |
negative |
americanair please get it together and find my husband luggage you be ruin his ski trip to aspen rd day no luggage |
| 13049 |
negative |
americanair but do not you worry delta take good care of me your loss their gain |
| 13050 |
positive |
americanair welcome anyone who work in those condition deserve a thank you even though i be other side of atlantic lol xx |
| 13051 |
neutral |
americanair could you check if there be swu typo in last post space on aa mxpjfk feb th thank |
| 13052 |
neutral |
americanair could you check if there be svu space on aa mxpjfk feb th thank |
| 13053 |
positive |
americanair thank gang mind if i ask do you handle all of your social media in house |
| 13054 |
negative |
americanair sure be what be more frustrate be be strand at the airport with our fate in your hand |
| 13055 |
negative |
americanair thank for tell me my flight get cancel flightled when it be not now i have a miss luggage because of you thank fam |
| 13056 |
positive |
americanair yes i have thank |
| 13057 |
negative |
americanair min still on hold to chg award travel sorrynotsorry |
| 13058 |
negative |
americanair your people on the phone can not see those and to have it be over difference that be a poor process then |
| 13059 |
positive |
americanair i get a new reservation for tomorrow thank |
| 13060 |
neutral |
americanair i have a couple question for you if you be available for pm |
| 13061 |
neutral |
americanair be my friends flight from jax to dfw cancel flight |
| 13062 |
negative |
americanair still not take call storm end days ago be like pat and doyourjob |
| 13063 |
positive |
americanair dollar rt ticket to chicago yes please |
| 13064 |
neutral |
americanair thank you |
| 13065 |
positive |
americanair let us all have a extraordinary week and make it a year to remember goingforgreat thank so much american airlines |
| 13066 |
negative |
americanair not helpful |
| 13067 |
negative |
americanair you expect us to spend our hard earn to fly and make exceptions when you have extra call volume however you never make acpt |
| 13068 |
neutral |
americanair but my friend be tell she be able to use her credit with the airline towards one of my flight then be tell she could not |
| 13069 |
negative |
americanair hour and a half after land bag be finally trickle off http tcokbtzvjub |
| 13070 |
neutral |
americanair well you spell my name wrong |
| 13071 |
negative |
americanair hours now no i be not patient why do not you have a call back feature or pay someone to answer the phone not tweet onhold |
| 13072 |
negative |
americanair please do something about board at dca x many delay bus to plan on tarmac despite empty gate disorganize mess |
| 13073 |
negative |
americanair no standby line update online or on app either be trouble |
| 13074 |
negative |
americanair no have to cancel flight my trip instead of a future trip voucher a drink coupon would have be better wakinginmemphis |
| 13075 |
positive |
americanair thx just send the dm |
| 13076 |
negative |
americanair unbelievable that i can not even wait on hold to speak to a human be to resolve my issue the system simply hang up |
| 13077 |
negative |
americanair thank to your airline i now have a ruin bag and you refuse to do anything about it |
| 13078 |
negative |
americanair open kiosks for priority with no line and only open for main check in for ppl |
| 13079 |
negative |
americanair i have the app after my nonsense flight cancel flightation yesterday i be not able to use the app or kiosk today hour long line |
| 13080 |
negative |
americanair thank you do reach out to both and have not have a response yet lose and find go straight to vm |
| 13081 |
negative |
americanair bag have not yet be locate again th time i have check it how can track my bag be this hard for your system |
| 13082 |
negative |
americanair fyi call still get drop after an hour of continuous dial attempt to cancel flight online but not able to help |
| 13083 |
negative |
americanair maxfitgirl next time fly southwest |
| 13084 |
negative |
americanair still on hold way to suck |
| 13085 |
positive |
americanair kudos to the crew of flt today specially to carlton love your new keep up the good work aa |
| 13086 |
negative |
americanair be flight leave dallas right now in maui try to figure out how delay flight be go to be |
| 13087 |
negative |
americanair ask your new colleagues usairways how they handle us on february i expect to be make whole again check complaint inbox |
| 13088 |
negative |
americanair get me outta here |
| 13089 |
negative |
americanair just try call get a high call volume at this moment message and then it say goodbye and hang up |
| 13090 |
negative |
americanair really appreciate the great customer service one of your service agents just hang up on me when ask legitimate question |
| 13091 |
negative |
americanair do not they already know be not everyone share how nasty the food be it be not even close to decent |
| 13092 |
positive |
americanair thank you it be much appreciate we have be on the plane for min now at the gate |
| 13093 |
negative |
americanair do you guy get rid of the functionality on http tcoroqaveoi to put a reservation on hold for hours i do not see it |
| 13094 |
negative |
americanair on hold since be when no one can get to the airport cancel flight flight do not make us pay huge fee to change flight |
| 13095 |
positive |
americanair all of the nicest people in the world work at admiral s club gladys in san juan es mi amiga |
| 13096 |
neutral |
americanair due to road condition |
| 13097 |
neutral |
americanair i be go to change it to tomorrow because i be concern if the fllight do make i will not be able to leave the airport |
| 13098 |
positive |
americanair i love very much your plan can you please follow me back it be an amaze bussines |
| 13099 |
negative |
americanair so if your genuine give me your opinion on what occur last night fly from phl to mia no assistance at airport |
| 13100 |
negative |
americanair how can i get a flight change while in the air delay cause a miss connection again there be seat for late flightr |
| 13101 |
negative |
americanair i think weeks of wait be more than enough time for you to contact me this be why you lose customers |
| 13102 |
negative |
americanair way to suck at customer service dallas be trap in an ice storm but you do not cancel flight be flight be on hold all day |
| 13103 |
negative |
americanair umm unexpected unexpected mean you guy do not know you have a major staff shortage |
| 13104 |
negative |
americanair also do you have any way to speak to someone on the phone your have be hang up on me all day |
| 13105 |
positive |
americanair sfo natt the agent who help me really do an awesome job |
| 13106 |
negative |
americanair i pay seat upgrade b the severe weather get book on another flight but do not get upgrade be call to inquire help |
| 13107 |
positive |
americanair thank |
| 13108 |
positive |
americanair well do all of you xx |
| 13109 |
positive |
americanair thank have issue check in for flight please check our dm convo for more info |
| 13110 |
negative |
americanair you do not care about keep your customers safe or at least you do not care about my sister |
| 13111 |
negative |
americanair maybe you should stop tweet and start call or make it available for people to wait onhold instead of hang up on us |
| 13112 |
negative |
americanair that be not the point say its at the counter when i clearly see on your site aa agent be a loss word too |
| 13113 |
negative |
americanair when will callers from the east coast be able to speak to an actual human for reservation support all agents busy call late flightr |
| 13114 |
positive |
americanair my father love work for you as well as panam |
| 13115 |
negative |
americanair ewr dfw be now stop bna to refuel bad weather be you just try to get the plane closer dfw then cancel flight on us |
| 13116 |
negative |
americanair be there something wrong with the website no matter what flight i select it say it be no longer available |
| 13117 |
negative |
americanair now you be send a gate agent to talk to us joke of an airline thank for ruin my vacation neverflyaaagain |
| 13118 |
positive |
americanair cxl flight rebooked pax no problems thank you and everyone at aa for help us all out |
| 13119 |
negative |
americanair we have be sit on the plane for over an hour unacceptable you have a complete disregard for customer service |
| 13120 |
neutral |
americanair i write down the evoucher number i get rid of the voucher when i purchase air fair |
| 13121 |
negative |
americanair only fluctuate because aa take hrs to call me backended up pay extra in us so above statement not true |
| 13122 |
neutral |
americanair mattthomasnews when do american airlines start fly to and from siberia wait this be the usa oy |
| 13123 |
neutral |
americanair followback |
| 13124 |
neutral |
americanair hahaha meanwhile in russia |
| 13125 |
positive |
americanair thank for keep us safe |
| 13126 |
negative |
americanair there be no one from aa at the woase event helsinkiairport lot of info available of winterops |
| 13127 |
neutral |
americanair be that the record locator |
| 13128 |
negative |
americanair you keep return my call and hang up when i answer help reflight book problems a flight |
| 13129 |
negative |
americanair be call for over hrs now and get no where but tell to call back by the automate system be extremely frustrate |
| 13130 |
negative |
americanair just sad that even after spend so much on ticket all i want be for my wife to still go with her sister and no help |
| 13131 |
negative |
americanair usairways you can help by now find my baggage reply to me as soon as possible with who i can direct detail to |
| 13132 |
neutral |
americanair no prebook flight for wife s th bday in no i recently have have surgery and can not travel will not let another go in my place |
| 13133 |
negative |
americanair hrs late flightr i get a call back and immediately disconnect |
| 13134 |
positive |
americanair my pleasure next aa flight this wednesday to milan italy for midoexhibition see you then |
| 13135 |
negative |
americanair your team rebooked my cancel flightled aa flight on a different airline new airline have no such flight book problems flight be this even |
| 13136 |
negative |
americanair why have i be on hold for almost hours this be ridiculous |
| 13137 |
negative |
americanair i do not like make a scene but this have not be address properly please have them do that |
| 13138 |
positive |
americanair thank you for all the help p you guy be the best americanairlines americanair |
| 13139 |
negative |
americanair derekc hello any one out there have you forget me i need a luggage for ba your drop the ball here |
| 13140 |
negative |
americanair be on hold for the nd time today need help with confirm the new flight you arrange for me can you expedite this |
| 13141 |
negative |
americanair serve the nastiest food i have ever see yesterdayrubber chicken in slime the entire cabin send their food backfas can confirm |
| 13142 |
negative |
americanair terrible response how about someone pick up the phone and call me it be now hours with no luggage |
| 13143 |
negative |
americanair really |
| 13144 |
negative |
americanair how can i when system always hang up on me |
| 13145 |
neutral |
americanair dm send |
| 13146 |
positive |
americanair exceptional customer service from aa my misplace item be wait for me at checkin follow by a smooth flight thank you |
| 13147 |
negative |
americanair in line at sfo customer service be rude disorganize and congest very dissapointing |
| 13148 |
negative |
americanair help attempt to cancel flight a flight but can not get thru number call get drop when say agent flight be |
| 13149 |
neutral |
americanair okay i just send it |
| 13150 |
negative |
americanair edplotts do not bother try to get anywhere with their customer service team either as take months and count to reply |
| 13151 |
positive |
americanair thank |
| 13152 |
negative |
americanair seriously you treat your passengers like shit |
| 13153 |
negative |
americanair minutes since land flight from miami and no luggage what be the delay |
| 13154 |
negative |
americanair get it so it be just pay extra not to sit in the way back awesome never again |
| 13155 |
negative |
americanair define sincerely your action do not reflect what you be say in a poor attempt to redeem yourselves on social media |
| 13156 |
neutral |
americanair i would like to explore both options and what the cost might be to change the date and destination |
| 13157 |
neutral |
americanair americanview the view of oregon from seat f flight aa http tcotjbnwztq |
| 13158 |
positive |
americanair will award me air miles yes i be go to take a vacation thanksamericanairlines |
| 13159 |
negative |
americanair follow the talent pm of bdsm porn site http tcouqgwqsffu new economy dungeon class come http tcoplsopihu |
| 13160 |
negative |
americanair usairways who be the next stop after customer service |
| 13161 |
negative |
americanair you say this last time it do not take weeks to reply to an email |
| 13162 |
positive |
americanair sure thank you |
| 13163 |
neutral |
americanair i need some help my record locator be bring up two different flight in your system one op by aa one from us airways |
| 13164 |
negative |
americanair i be try to make a reservation with a year old lap child do not see any option online how do i proceed with reservation |
| 13165 |
negative |
americanair min wait to get deice in tulsanot good servicelooks like everyone will miss connections not due to weather fight be on |
| 13166 |
negative |
americanair my flight be cancel flightled can you let me know what my new flight info be |
| 13167 |
negative |
americanair why would you sell seat for a hour flight with half of the legroom occupy by an escape raft http tcodtheyofxrb |
| 13168 |
neutral |
americanair dmed back |
| 13169 |
neutral |
yessir rt americanair yourlocalnyer good morning rob we be show the flight to sunny mexico just push off the gate |
| 13170 |
negative |
americanair my flight through dallas be cancel flightled and i talk to reservations agent and get a new flight but have not receive an email |
| 13171 |
negative |
americanair last flight ever on aa you botch this weather delay to the point of absurdity i would pay more to fly delta |
| 13172 |
negative |
americanair i would be happy to hold on the phone but your phone system be not allow that and simply hang up |
| 13173 |
negative |
americanair try desperately to rebook my moms flight wait hours for callback get disconnect and they do not call back help |
| 13174 |
negative |
americanair thank but do not understand why they could not have use the tug at the next gate over grind crew take a break unacceptable |
| 13175 |
negative |
americanair that will be the third time i have be call by an hang on before anyone speak what do i do now |
| 13176 |
negative |
americanair now the second flight i be put on be cancel flightled with no explanation miss my first meet outrage |
| 13177 |
negative |
americanair how clueless be aa be wait to hear for weeks about a refund from a cancel flightled flight be on hold now for hr min |
| 13178 |
positive |
americanair fantastic thank again for come thru with great customer service |
| 13179 |
negative |
americanair no we depart hours late flightr with a crazy crew one of the lady simply freak out and get away from job before departure |
| 13180 |
negative |
americanair do not require us to memorize a fiveword phrase and remember it after we hear another six million options |
| 13181 |
negative |
americanair months and still no exec platinum member card what give |
| 13182 |
negative |
americanair for the love of all that be holy if your automate phone system be go to give like options give numerical shortcuts |
| 13183 |
negative |
americanair you can tweet but not call you be like a bad boyfriend |
| 13184 |
positive |
americanair tywinter it be really the small things the detail that make an excellent experience or a really irritate one |
| 13185 |
positive |
americanair thank great stuff i can only imagine how jam everything be |
| 13186 |
negative |
americanair britishairways try to speak with an agent about my flight to london tonight but can not get anyone from aa can you help |
| 13187 |
negative |
americanair oh i already have turn itover to them but apparently lose someone be bag on their honeymoon do not require accountability |
| 13188 |
negative |
americanair i have be try to reach your customer service for two days i have receive zero response never travel aa again |
| 13189 |
negative |
americanair hours to get back back after be sit on a plane for hours to have flight cancel flightled with only one small drink |
| 13190 |
negative |
americanair cnn nbsnewsr cnnbrk except you be not work with her americanair you have do nothing to help |
| 13191 |
neutral |
americanair need help on a reservation can you follow so that i can dm detail thank |
| 13192 |
negative |
americanair you need to have a look at your handle of flight and company of yours size should have protocols in place to help |
| 13193 |
negative |
americanair literally just stop allow people to wait in line for customer service incredible from worst to no customer service |
| 13194 |
negative |
americanair we have official complaints sign by americanairlines lima supervisor customer relations pls compensate the hour delay |
| 13195 |
negative |
americanair i need to rebook and i can not get an agent can you help |
| 13196 |
negative |
americanair back in uk now no thank to your staff that would not me or the other passengers strand just laugh at us |
| 13197 |
negative |
americanair follow i try to usairways record locator number give me an error code |
| 13198 |
negative |
americanair well if you will not let me handle my reservationchange online your reservation call hang up on me wtf do i do bullshit |
| 13199 |
positive |
americanair yay thank appreciate the help i know it be nut right now with the cold and ice |
| 13200 |
negative |
americanair receive an email request i call about a res but i keep get kick off of your phone system help |
| 13201 |
neutral |
americanair need help change a flight please dm |
| 13202 |
negative |
americanair flight cancel flightled and be try to reschedule but number just say to call back |
| 13203 |
neutral |
americanair will my us air point now be combine with yours |
| 13204 |
negative |
americanair and feel free to email me mikehertz gmailcom do not worry we be not go anywhere but this damn tarmac for a bite |
| 13205 |
neutral |
americanair research buddy read my previous tweet and get some context |
| 13206 |
negative |
americanair you have say the same thing to me over and over again but phrase differently how about some actual help |
| 13207 |
negative |
americanair because your plane s toilet be not work and they need gas this be flight leave dull go to lax do some |
| 13208 |
negative |
americanair you be not find it bc unite rebooked us on your airline when they realize they could not get us home and we be at ord |
| 13209 |
neutral |
americanair be and on time or cancel flightled |
| 13210 |
positive |
americanair thank you |
| 13211 |
negative |
americanair board flight at be now still sit on runway lot of fun |
| 13212 |
negative |
americanair funny you should say that i have be monitor since january st no change in availability fakeawards luvisbetter |
| 13213 |
neutral |
americanair do |
| 13214 |
neutral |
americanair would it be possible to change my flight on your website many thank |
| 13215 |
negative |
americanair flight home cancel flightled today any way we can get another flight to nyc from texas hour wait for a call back from airline |
| 13216 |
negative |
americanair justynmoro i totally agree you get the automatic phone attendent that go no where and hang up lousy service |
| 13217 |
neutral |
americanair this receipt do not show the evoucher value nor do it mention have use an evoucher |
| 13218 |
negative |
americanair i have be try to call your reservations desk for past hours and can not get through this be not what i expect |
| 13219 |
negative |
americanair customer service be terriblebeen wait weeks for a reply to an email not helpful at all and keep brush off problems |
| 13220 |
negative |
americanair it be take care of already i have come to expect this level of horrible service from you time and time again |
| 13221 |
negative |
americanair why be i not be give a callback option why have this service be turn off |
| 13222 |
negative |
americanair i be fly today to mty mex at be but still appear cancel flight where can i talk for another flight |
| 13223 |
negative |
americanair you do not call do you try it and then you will understand it be not possible to reach an agent i do not know what else to do |
| 13224 |
negative |
americanair ok we will probably cancel flight our flight then take a refund and get home another way wednesday will not work for us |
| 13225 |
neutral |
americanair that be what i be hop for |
| 13226 |
negative |
americanair also i have to wait more than hours before i can speak to someone on the phone i can not wait hours |
| 13227 |
negative |
americanair make that hours now |
| 13228 |
positive |
americanair me too despite the chaos i be still grateful for a flight home |
| 13229 |
negative |
americanair how be i suppose to cancel flight it if i can not do it online i do not want to lose all the fund on the ticket help |
| 13230 |
negative |
americanair poor customer service be just unacceptable also how bout the surfer on the front of your website noloveforsurfers pretend |
| 13231 |
negative |
americanair i need help i be try to cancel flight a flight before it take off but i can not get a hold of anyone because all line be busy |
| 13232 |
positive |
americanair it be always nice come home but i wish you would fly laxmad and keep me away from iberia goingforgreat |
| 13233 |
negative |
americanair try to cancel flight fligt ofhare to dallas pm high call volume no one answer online no confirmation thanku |
| 13234 |
negative |
americanair no i be not give the choice by the rep meelan uk aa contact center to escalate flight to a supervisor and have to book with change |
| 13235 |
negative |
americanair retrain in customer service first make proper adjustments when cancel flightling flight own up to your mistake |
| 13236 |
negative |
americanair wish you have a better mobile app you should look at the app from unite as it be much more seemless to check in |
| 13237 |
negative |
americanair delay flight six hours miss international connection extra night in a hotel and still have to pay for a lb surfboardbag |
| 13238 |
neutral |
americanair dmed the name |
| 13239 |
negative |
americanair no vouchers cancel flight flight due weather today s issue break tire no vouchers because tire be break by weather nomoaa |
| 13240 |
negative |
americanair worst airline you cancel flight our flight and do not even let us know even though we be travel with children |
| 13241 |
negative |
americanair long mait repair wait at gate capt say paperwork formality force to check bag rudelyreturning cc reader do not work |
| 13242 |
negative |
americanair one hour to check in be minutes too long mia fail |
| 13243 |
negative |
americanair thx for show me that your twitter appreciate me more than your employees sure another airline would like my nohotel |
| 13244 |
positive |
americanair thank a response be better than nothing at all ahem usairways |
| 13245 |
negative |
americanair i can not get through to a customer rep to help me out this be the only option i have get |
| 13246 |
positive |
americanair those be snack we leave on purpose for your team for be so helpful this morning at the desk and on the phone |
| 13247 |
neutral |
americanair flight |
| 13248 |
negative |
americanair she could even see that i have try to make the transaction but would not offer me the price i would try to purchase it at |
| 13249 |
negative |
americanair usairways madam if you have a complaint you should visit our customer service desk see line people deep |
| 13250 |
negative |
americanair unite we will have time and they be not do a damn thing i be the guy in the winter hat and frowny face |
| 13251 |
negative |
americanair so much for status ep and million miles revenue first class ticket and i be sit in coach thank your rude cs staff |
| 13252 |
negative |
americanair unite just deplane at ofhare gate k why do not you send a customer service rep to discuss my situation god know |
| 13253 |
negative |
americanair i dm d you anything you can do |
| 13254 |
negative |
americanair by the time the hrs pass before i get a call back the ticket be more it be not my fault yet i have to pay extra |
| 13255 |
negative |
americanair this be all i get to say to you all your staff for real http tcorkprxtgvfl |
| 13256 |
negative |
americanair no it would not let me complete transaction because it be one way from barbados to nyc |
| 13257 |
negative |
americanair my brother s flight into dfw be cancel flightled yesterday be you fly from ont to dfw today |
| 13258 |
negative |
americanair the customer service today be unsat flight cnx not notify call for hours and the phone line do not even let me hold |
| 13259 |
negative |
americanair refund |
| 13260 |
negative |
americanair i be still patiently wait for a response to my complaint email on fri what be the normal response time |
| 13261 |
negative |
americanair the flight i be try to change be in hours and i have be try to reach an agent for now this be unbelievable |
| 13262 |
negative |
americanair why be it ok that noone can help me with the bag you lose on my honeymoon months ago this be not responsible or professional |
| 13263 |
negative |
americanair sjc lax after the fourth time i give up |
| 13264 |
negative |
americanair my flight to san angelo via dallas from orlando cancel flight help on hold and disconnect |
| 13265 |
negative |
americanair lucymay surely much better to let us all share the feedback unless you have something to hide |
| 13266 |
negative |
americanair your staff at jfk airport be discuss the way we we be leave strand |
| 13267 |
negative |
americanair can you add my ktn to an exist reservation it be not let me add it online |
| 13268 |
negative |
americanair still no response from aa great job guy |
| 13269 |
neutral |
americanair i need help cancel flight an upcoming flight make with aadvantage miles record locator hfjkto can someone please assist |
| 13270 |
negative |
americanair confuse at the definition of a prefer seat i pay extra for one and get a regular seat with no legroom unimpressed |
| 13271 |
neutral |
americanair lose black wallet at dallasairporti be on flight to clewould appreciate ur help last i use it at starbucks on a |
| 13272 |
neutral |
americanair thank you but i will be cancel flight my return flight as i have already rebooked with another airline so i can get home today |
| 13273 |
neutral |
americanair fl to dfw be leave newark on time but be go to nashville first will i get stick in nashville |
| 13274 |
negative |
americanair how do you have trouble get rebooked after flight cancel flightled can not get thru via phone and web erroring out can you help |
| 13275 |
negative |
americanair oh yea that be it cmon buddy bring your special friend unite to the conversation they seem to be do nothing at all |
| 13276 |
negative |
americanair why be there only agents at domestic check in at mia wtf huge line and many people with cancel flightled flight |
| 13277 |
negative |
americanair i be tell i have a minute wait time after wait hours and an hour have go by this be ridiculous |
| 13278 |
negative |
americanair i dmed |
| 13279 |
negative |
americanair do not see response |
| 13280 |
positive |
americanair get to love those skycaps solve problems faster than anyone else in the terminal and they do it with a smile on their face |
| 13281 |
negative |
americanair you guy need to educate your employees on what a pink tag be and stop lose my guitar for the thousandth time |
| 13282 |
negative |
americanair pretty frustrate when you can not even stay on hold to get help after a flight cancel flightation |
| 13283 |
negative |
americanair unite you be both equally terrible and i be go to fight until i get complete satisfaction for how we be mistreat |
| 13284 |
negative |
americanair unite write back say it be be a challenge week that be for sure no shit |
| 13285 |
negative |
americanair unite contact me or do something to alleviate this terrible terrible service but no your year old social media guru |
| 13286 |
negative |
americanair unite week be go to make up for anything or put me at ease you should be ask me how you can fix things how to |
| 13287 |
negative |
americanair cnnbrk they do not address the assult or drink spill on her the drink passenger have to have a wheelchair to get off plane |
| 13288 |
negative |
americanair unite and a complete lack of faith in your company it be really a shame that you think tell me it be be a challenge |
| 13289 |
negative |
americanair priority baggage evidently mean it come out last |
| 13290 |
negative |
americanair unite get us to where we need to be this be not acceptable not to mention cancel flight meetingsinterviews for my client |
| 13291 |
negative |
americanair between your airline and unite i have now spend three extra days travel domestic and spend hundreds of dollars |
| 13292 |
negative |
americanair have the worst flight and customer service this be the second time i have be cancel flight get to pay for hotel and find rid now |
| 13293 |
negative |
americanair flight from dc to la not to mention fix the circuit breaker in our bathrooms because this plane be as old as me |
| 13294 |
negative |
americanair what an incredibly arrogant thing to say while i sit here at ofhare wait for your incompetent airlines to refuel on a |
| 13295 |
neutral |
americanair why be it from june thru december there be no busfirst milesaaver award available from cun to nyc explain whyfly |
| 13296 |
negative |
americanair cnnbrk she try they be not do anything say they would talk to stewardess about serve drunks drink how do that help |
| 13297 |
negative |
americanair please improve business extra flight reservation process can not book online what century be we in min on hold |
| 13298 |
negative |
americanair i try already and i be on the wait list for a call back hourwaitsucks |
| 13299 |
negative |
americanair the most stressful morning and still have to pay to check a bag lax be a madhouse with a lot of angry customers yikes |
| 13300 |
neutral |
americanair its only character i will respond via formal letter trust me i have plenty to say |
| 13301 |
negative |
americanair as of now will do my best to never fly w americanairlines ever again you all have make this a day to remember |
| 13302 |
negative |
americanair phone call hrs of be send back forth between two line in the terminal and it be the skycap that find a solution |
| 13303 |
negative |
americanair thank for the responsetough night for all involve our flight get cancel flightled as we start taxi down the runway |
| 13304 |
negative |
americanair what response be our flight out of montrose cancel flightled or not |
| 13305 |
positive |
americanair thank you for respond rather quickly btw |
| 13306 |
neutral |
americanair the saga continue |
| 13307 |
negative |
americanair thank for the dm reschedule unfortunately your operations process at lax be chaos the reps refuse to print the ticket |
| 13308 |
positive |
americanair ok thank you |
| 13309 |
neutral |
americanair could you guy follow me so i can dm you all please |
| 13310 |
negative |
americanair cancel flight my flight today because of weather in dallas without be charge |
| 13311 |
negative |
americanair no i be tell i get put on another flight and that i would get an email still have not get one yet |
| 13312 |
negative |
americanair please try it yourself call and see what happen then you will understand allrepresentativesbusy nooption |
| 13313 |
positive |
americanair thank you cc packermama |
| 13314 |
negative |
americanair i try to check in but they redirect me to call in to usairways which i also can not get into contact with |
| 13315 |
negative |
americanair flight delay time today due to flight officer from pit to ord hour delay to date bademployeeproblem |
| 13316 |
negative |
americanair pt and the aa reservations phone number have be less than helpful tell me to change things online when i can not |
| 13317 |
negative |
americanair yes but not with much help from you guy |
| 13318 |
positive |
americanair thank you for not cancel flight all flight and put my husband life in danger drive in this weather safetyfirst |
| 13319 |
negative |
americanair be there any travel advisories for toronto on today i can not access anything regard international travel on your website |
| 13320 |
negative |
americanair i understand that but hours late flightr i still have not hear a word how can you plan your week with no zero information |
| 13321 |
neutral |
americanair two be non rev right |
| 13322 |
neutral |
americanair check your dm please |
| 13323 |
positive |
americanair finally call can not get meet seattle so refund will be process thank |
| 13324 |
negative |
americanair my reservation be on hold not me wish i be on hold but that be not possible with the phone issue at americanair |
| 13325 |
negative |
americanair the app do not allow canadian address i use the mobile canadian site and it will not let you select a passenger |
| 13326 |
negative |
americanair you be have phone issue please fix it |
| 13327 |
negative |
americanair i can not no one can not get to hold you can not get past the automate reply it hang up on you frustrate |
| 13328 |
negative |
americanair try to get home be beyond complicate it be should not be this hard students be split up and we will not fly aa ever again |
| 13329 |
negative |
americanair be your website down i have not be able to check in to my flight all morning |
| 13330 |
neutral |
americanair can you tell me why flight from dfw to phl be cancel flightled for tomorrow |
| 13331 |
neutral |
americanair how we look we go to be able to get out on time flight |
| 13332 |
negative |
americanair my boyfriend be suppose to be home saturday but his flight from dc be cancel flightled yet again please get him home |
| 13333 |
negative |
americanair i try that they have be disrespectful not professional my nd flight be cancel flight i have to get home for a surgeryhelp |
| 13334 |
negative |
americanair answer the phone try to change a reservation and have not be able to get a human to pick up in two days |
| 13335 |
negative |
americanair now because you could not add my ktn which i ask for numerous time and no one answer the phone i miss my flight upset |
| 13336 |
negative |
americanair flight us from ricdfw be cancel flightled yesterday i be on hold w cust service from pm est hours no answer |
| 13337 |
negative |
americanair get off the phone w rep now flight have disappear locator irrlcd she say i be reschedule help please |
| 13338 |
negative |
americanair unamerican airlines just lie and poor customer service |
| 13339 |
neutral |
americanair thank you |
| 13340 |
negative |
americanair they cathaypacific cathaypacificus can not even tell me what country they be in |
| 13341 |
neutral |
americanair i send you a dm can you please help |
| 13342 |
positive |
americanair awesome flight this morning on aa awesome crew and even land early |
| 13343 |
negative |
americanair yes just sayin that be a particularly poorly handle situation |
| 13344 |
negative |
americanair i have to pay extra cos that flight be no longer available just because it would not accept my us card for a way into nyc |
| 13345 |
negative |
americanair and airsouthwest have a flight from chicago to buffalo about an hour before our flight do they not care about safety |
| 13346 |
negative |
americanair can you |
| 13347 |
negative |
americanair could have void the ticket since it be hrs since flight book problems be you go to waive the fee still can not get through |
| 13348 |
negative |
americanair so do that mean your other flight go into buffalo from other locations you do not care about their safety |
| 13349 |
negative |
americanair i have be in line for over half hour try to see a representative now i might even miss the next flight too unacceptable |
| 13350 |
negative |
americanair be try to speak to agent for hrs about my cancel flightled flight but reps always busy how do i get ahold of you |
| 13351 |
neutral |
americanair please follow me |
| 13352 |
neutral |
americanair any way that we could look at other options for today |
| 13353 |
negative |
americanair you be almost as bad as unite |
| 13354 |
negative |
americanair usairways use the app you say http tcownytzsrn |
| 13355 |
negative |
americanair there be two hour wait |
| 13356 |
negative |
americanair can not get thru to anyone on phone |
| 13357 |
negative |
americanair when do you anticipate decisions for cancel flightlations at dfw tomorrow morning need to rearrange hotel reservations etc as soon as possible |
| 13358 |
neutral |
americanair i saw it finally come through on the mobile app however it be for tomorrow and i have meet tonight that i be try to make |
| 13359 |
negative |
americanair i have be call your all morning to change my name for an upcoming trip but be not able to get through please advise |
| 13360 |
negative |
americanair usairways but i take meds that make me severely dehydrate sigh |
| 13361 |
negative |
americanair dm me your email address i will tell you my ordeal then you tell me what you think be fair |
| 13362 |
negative |
americanair i do set up notifications through aa us airways still nothing |
| 13363 |
negative |
americanair how can i get travel question answer quickly online and call not help with this busy day |
| 13364 |
negative |
americanair upon enter plane to usairways stewardesses can i have some water no we do not do that please take your seat |
| 13365 |
negative |
americanair the website will not let me view my reservation due to change make outside http tconwffkafy i be on hold now to get help |
| 13366 |
neutral |
americanair i mean can you use the k bonus sign up mileage for alaska flight or only american |
| 13367 |
negative |
americanair usairways outbound flight hour delay bc air traffic gate change dividend miles member get no email or text update |
| 13368 |
negative |
americanair record locator oaaret get email we could not be rebooked but get no notification flight be cancel flightled |
| 13369 |
neutral |
americanair please confirm from ciddfw at departure will beis cancel flight do not want to make the hour drive |
| 13370 |
positive |
americanair huge thank for fix our flight appreciate the customer service now if only i could get seat assign me next to my wife |
| 13371 |
neutral |
americanair oaaret be our flight cancel flightled |
| 13372 |
negative |
americanair it be not a friend it be a legally require chaperone on a school trip |
| 13373 |
negative |
americanair rldelahunty record l oaaret get email we could not get reschedule on another flight but do not know if flight be cancel flightled |
| 13374 |
negative |
americanair it be more than technical problems frustrate answerthephone res on hold and can not get thru to use a credit to pay for it |
| 13375 |
neutral |
americanair good morning please let me know if i will be able to get those luggage tag tx |
| 13376 |
negative |
americanair cancel flight flight now i be rerouted and have over hrs of travel but you will bump pay customers for non rev custserv |
| 13377 |
negative |
americanair on hold again estimate hr hold |
| 13378 |
negative |
americanair they send her a letter and say they would talk to the stewardess about serve drunks drink how do that help |
| 13379 |
negative |
americanair supervisor mrobinson just serve a lot of attitude cancel flight my flight out of spite then put me back on on crazybitch |
| 13380 |
negative |
americanair at gate c your gate agents be turn pay customers away in favor of non rev |
| 13381 |
negative |
americanair the one at be my app still show it as on time |
| 13382 |
negative |
americanair andyellwood delk lol i be sure i would wake up to more of a response than this halfthought auto tweet hope you make it out |
| 13383 |
negative |
americanair aa second week in a row delay due to mechanical issue all the sleet outside and yet we be stick change a tire |
| 13384 |
positive |
americanair thank hop that by wed i can get back to dfw |
| 13385 |
neutral |
americanair delta virginatlantic i need a vacation from all this ice http tcoktsskj |
| 13386 |
negative |
americanair keep try to call to change reservation and you keep hang up on me |
| 13387 |
positive |
americanair will do appreciate the reply though |
| 13388 |
positive |
americanair although there be a hour delay every single staff member from the ticket desk to the admirals club in be as sweet as pie |
| 13389 |
neutral |
americanair how be the runways at dfw will you be fly late flightr today thank |
| 13390 |
negative |
americanair bring my fianc meerikangas back to me |
| 13391 |
negative |
americanair hahahaha this be crazy well here be to another night at the airport |
| 13392 |
positive |
americanair kudos to ticket agents for for make passengers check bag that be too big to fit in overhead |
| 13393 |
negative |
americanair but you be not sorry enough to compensate for either the extend time or cost difference to an alternate direct flight right |
| 13394 |
negative |
americanair hoagy how about you stop cut and paste apologies and get some additional phone reps to do their job |
| 13395 |
negative |
americanair work would be much better with my lesson plan and music for my class today |
| 13396 |
negative |
americanair your call system be a fuck joke |
| 13397 |
neutral |
americanair at lax just get off the phone wreservations every flight that would get me to bos before be tmrw be apparently unavailable |
| 13398 |
neutral |
americanair be you anticipate weatherrelate flightd cancel flightations for afternoon departures out of aus today |
| 13399 |
neutral |
americanair no worry do not blame you for weather |
| 13400 |
negative |
americanair you move us onto pm but there be availability on and no answer on your phone have young children help |
| 13401 |
negative |
americanair it be our honeymoon i pay extra business i be sit next to my bride you bump me because of status disgust |
| 13402 |
negative |
americanair deplane for the rd fuck time fuck you aa |
| 13403 |
negative |
americanair how do i redeem a travel voucher for a flight if i can not reach a travel agent by phone my hold expire in hours |
| 13404 |
negative |
americanair thank but that result in miss the conference i be attend be there options to book earlier or if not receive a refund |
| 13405 |
negative |
americanair it have be almost hours and i have hear nothing yet from your reservations team what be i suppose to do |
| 13406 |
negative |
americanair you cancel flightled my flight due to weather when others be fly out just fine no compensation no resolution incompetent |
| 13407 |
negative |
americanair hours on the phone yesterday really still do not pick up status on us air flight |
| 13408 |
neutral |
americanair i need to be back in cleveland as early as possible tomorrow |
| 13409 |
negative |
americanair worst experience ever virginamerica all the way |
| 13410 |
negative |
americanair call at be to tell me my flight have be reschedule hours late flightr than it be suppose be to seem like a bad solution |
| 13411 |
negative |
americanair i fail to see how tell a caller that a bag may take hours to get from jfk to brooklyn be the best we can |
| 13412 |
positive |
americanair thank to jacqueline in clt for clean up amexserve and usairways mess awesome service |
| 13413 |
negative |
americanair it be not about the weather it be about the fact that i can not get ahold of anyone to help but you can tweet me back |
| 13414 |
negative |
americanair please message me for assistance can not get through to anyone |
| 13415 |
neutral |
americanair try to track down back for two of my attendees help |
| 13416 |
negative |
americanair i have witness a manager name denise yell at different customers with my same issue rude |
| 13417 |
negative |
americanair how come no one have answer my call or email |
| 13418 |
negative |
americanair at lax and your service reps just hand out the number to call so that be not helpful |
| 13419 |
negative |
americanair extend rtn flight to bereavement nd i could have change fee drop now tell noworse day of my life badcustomerservice |
| 13420 |
negative |
americanair i have try ten time now last night and this morning how many time should i try have meet to make tonight in atx |
| 13421 |
neutral |
americanair do that mean my ktn be not in my reservation |
| 13422 |
positive |
americanair thank for respond will do |
| 13423 |
negative |
americanair thank that be do i just do not understand why those whose bag could not fit be not notify in airat land technology |
| 13424 |
negative |
americanair i have still not talk to anyone you guy should be prepare for these situations how be this good service i be so mad |
| 13425 |
positive |
americanair ok thank you what if i can not get a hold of someone to get a new flight |
| 13426 |
negative |
americanair horriblecustomerservice rudestaff incompetentmanagers |
| 13427 |
neutral |
americanair i just send a dm |
| 13428 |
negative |
americanair eleonora good luck i have be wait a week |
| 13429 |
negative |
americanair tisk tisk rude flight attendants yet again i can not hang my suit up because i do not buy first class delta when will i learn |
| 13430 |
negative |
americanair that would be appreciate just please do not send me to the same page with long form limit character direct email |
| 13431 |
negative |
americanair this be the biggest joke of customerservice i have ever see from a brand http tcoxhsuupheze |
| 13432 |
negative |
americanair it would be awfully nice if you could send an alert when my flight be cancel flight no text no email no love |
| 13433 |
negative |
americanair thank take care of it issue be ivr be unclear and take too long to get a callback option would love to see that fix |
| 13434 |
positive |
americanair thank you so much that help a lot |
| 13435 |
negative |
americanair i understand that but i be not even be put on hold it say try again late flightr goodbye |
| 13436 |
negative |
americanair i do not need an apology i need you to fix it in a competent manner |
| 13437 |
negative |
americanair i like the call back system but think you would like to know it be not work well i receive three call but there be no audio |
| 13438 |
negative |
americanair i need to be back home tomorrow and no one be help me please help me rebook for a flight tomorrow |
| 13439 |
negative |
americanair file a pir with an agent at indianapolis airport unable to pull up information online on your site have dmed detail |
| 13440 |
neutral |
americanair i hear delta be offer miles to frequent flyers if their bag do not come out within minutes of land thoughts |
| 13441 |
negative |
americanair but you call me and hang up |
| 13442 |
positive |
americanair thank you |
| 13443 |
negative |
americanair or you cud answer my here be plenty inflight steal go on right now fa will not have the uncomfortable convo w pass |
| 13444 |
negative |
americanair fine would you have them call me i leave a message be tell it would be hours for a call have not hear anything yet |
| 13445 |
negative |
americanair my flight be cancel flightled yesterday early afternoon so why do you call me at be and be to wake me up and tell me |
| 13446 |
positive |
americanair in miami and the agents rachel wong and marisol pimentel be very pleasant in a world of chaos a big thank you |
| 13447 |
negative |
americanair i put a call back in at be and still nothing at be you think you might get back to me |
| 13448 |
neutral |
americanair be there anyone online that can help the flight leave in hrs |
| 13449 |
negative |
americanair why cancel flight on flight now hrs longer have layovers too late flight to find a reasonably price alternative |
| 13450 |
negative |
americanair i do not know who that may be i be also work from home thank for nothing |
| 13451 |
negative |
americanair i call the ep line and hours late flightr i be call back i sit on hold for over a hour to us airways and then cut off |
| 13452 |
negative |
americanair my flight be cancel flightled and i need to get back to cleveland what be my options |
| 13453 |
negative |
americanair be there any way you could put me up in a hotel for the night if not i be have to sleep at the airport again tonight |
| 13454 |
negative |
americanair mallowfairy and how many time exactly should we call and leave our number for a call back because that have not work |
| 13455 |
negative |
americanair cnext would be great to get some help too i have be try since last night to get through |
| 13456 |
negative |
americanair tell frustrate customers we be super busy please call back late flightr kthxbai and then hang up be not the best practice |
| 13457 |
negative |
americanair but when become about get money from the passengers be very strict but do not have any feedback as a reward |
| 13458 |
negative |
americanair not even on the bag status will take action against this company be incredible how irresponsible be with the costumer |
| 13459 |
negative |
americanair still wait news about my bag hrs already happen and this company do not give to the passengers any certain information |
| 13460 |
negative |
americanair your customer service suck you rep should not be yell at a caller regard the weather in dfw hope you go bankrupt |
| 13461 |
negative |
americanair phone just disconnect if you stay on the line need to checkout of hotel in hrs have no place to go can not keep call |
| 13462 |
neutral |
americanair do you know if there be wifi on this flight if so how much be it thank you |
| 13463 |
positive |
americanair no apologies require i make it home safe thank to you kudos to aa |
| 13464 |
negative |
americanair request a call back at be my cancel flight flight through dfw should not take this long to reroute you be customer service lack |
| 13465 |
negative |
americanair will you review your systems re notification the website and telephone systems you have in place be clearly inadequate |
| 13466 |
negative |
americanair why not sell mce during post doorclose shuffle in same way you sell drinkssnacks people on my flight selfupgraded wof pay |
| 13467 |
neutral |
americanair will be cancel flightled tonight |
| 13468 |
negative |
americanair not good enough no info communicate at any point just silence for hours as we sit oh and then seat be break worst |
| 13469 |
negative |
americanair i can not get an operator after an hour s worth of call to cancel flight a delay flight automate system do not go beyond message |
| 13470 |
negative |
americanair can not provide us alternative flight until hours late flightr ruin our trip cancel flightled angry problems ruin |
| 13471 |
negative |
americanair why do i have to stand at baggage claim for an hour wait for a bag that you know never make it on to the plane |
| 13472 |
positive |
americanair i love travel with yours plan all people be very nice it be amaze can you please follow me back i love the company |
| 13473 |
negative |
americanair not very helpful if my flight be already cancel flightled what about reflight book problems aa have my email and cell yet no notifications |
| 13474 |
negative |
americanair derekc i leave jaipur tomorrow back to dehli only in delhi one night we need to use our abilities to make magic |
| 13475 |
negative |
americanair now you change my gate and do not tell me what the fuck be wrong with you people learn to do your fucken job |
| 13476 |
negative |
americanair try to make an online flight book problems one way from barbados nyc but will not let me as say i need a barbados cc why |
| 13477 |
negative |
americanair i would purchase it if i be there by choice but you guy cancel flightled my flight and have me stick at dfw for hours |
| 13478 |
negative |
americanair haha i do they say it be not their fault somehow you guy r a joke |
| 13479 |
negative |
americanair stick in miami and one of the worst customer experience i have ever have will be sure to let everyone know about my time waa |
| 13480 |
negative |
americanair days plain fail |
| 13481 |
negative |
americanair murphyjulie it take them hours to call me back then it disconnect twice i will never get back to work |
| 13482 |
negative |
americanair so far all i be get be maybe your bag will come today we do not know website say status unknown can you help |
| 13483 |
negative |
americanair my flight be cancel flightled i need to be rebooked and i can not do it online and they be not answer call help |
| 13484 |
negative |
americanair i fill out that whole form before receive a poor poor response be there no direct email address in reply |
| 13485 |
negative |
americanair its the abc s of pr let your customers have the most info possible might want to go brush up on the basics |
| 13486 |
negative |
last trip on americanair poor customer service trip in a row delta here i come |
| 13487 |
negative |
americanair stiiiil wait please respond as my flight leave in hrs |
| 13488 |
positive |
americanair no worry love fly with you guy thank |
| 13489 |
negative |
americanair you have the worst reps at jacksonville airport so rude and totally not helpful at all |
| 13490 |
negative |
americanair understand integration take time but no excuse for poor customer service |
| 13491 |
negative |
malhoit at least you get a response from americanair via twitter i go for yesterday |
| 13492 |
negative |
americanair i be call paris office this morning again still wait it be in miami but apparently tag be take off |
| 13493 |
negative |
americanair can i get some assistance flight cancel flightled today from phx to dfw not that i be hat but my job be concern |
| 13494 |
positive |
americanair would also like say kind move on add the point |
| 13495 |
positive |
americanair ok i just receive an email with my registration from your team thank a lot |
| 13496 |
negative |
americanair be not just a delay your counter would not take a valid cac card as a valid id which be need for a tsa precheck on pass |
| 13497 |
negative |
americanair all right but can you give me an email to write to |
| 13498 |
neutral |
americanair be dfw accept any arrivals or departures today |
| 13499 |
neutral |
americanair be it true as fas be say that you have no way to collect money from passengers after door close who want a mce seat |
| 13500 |
negative |
americanair i call reservation at be and i be still wait for someone to call me back |
| 13501 |
negative |
americanair a confirm flight i be so do thank for nothing |
| 13502 |
positive |
americanair not necessary i be confident the excellent inflight staff will make the appropriate report |
| 13503 |
neutral |
americanair sorry what equipment have the passengers be allow to return to the plane |
| 13504 |
positive |
americanair thank you for do the best you could to get me rebooked agent on phone addtl resolution on dm be very much appreciate |
| 13505 |
negative |
americanair no email no phone call no nothing you have screw with my flight and my familyfriends flight you cancel flight reservations for |
| 13506 |
negative |
americanair if you care could you have someone call me to explain what be go on |
| 13507 |
negative |
hey americanair why automate call me and then hang up at be and why can not i reschedule cancel flight flight via web come on |
| 13508 |
negative |
americanair from a service rep but that have not happen yet i be honestly feed up and sick of this no notice when my flight get cancel flight |
| 13509 |
negative |
americanair help flight to dallas be cancel flightled this morning from cle on hold for hours need to be book on next flight out |
| 13510 |
negative |
americanair me up in a hotel tonight and expect me to now pay even more money i do not have that money i be suppose to get a call back |
| 13511 |
negative |
americanair my flight to dallas and to sfo have be cancel flight and they can not get me on anything else until tomorrow you will not put |
| 13512 |
negative |
americanair how be it possible that your call system can refuse callers for over twelve hours what service options do that leave |
| 13513 |
negative |
americanair i understand a bite of a wait but i call at pm and do not get a call back until just after pm that be not cool |
| 13514 |
neutral |
americanair southwestair you all will like this one http tcohfajzffl |
| 13515 |
negative |
americanair pathetic answer just find out my bag have be sit at lga for hours and no call from you to lmk or delivery of bag bad |
| 13516 |
negative |
americanair strand in miami because your automate system keep hang up on me for two days help |
| 13517 |
negative |
americanair be flight cancel flight or not no word from the grind staff |
| 13518 |
negative |
americanair mwangbickler we apologize for your frustrations michael have you be rebooked get call back after hours bad |
| 13519 |
negative |
americanair i be try to register since do not want to be separate from my brother during thehours flight there be few place leave |
| 13520 |
negative |
americanair try to get thru to agent since last night bc aa change our flight to days from now infuriate we need to get to sea |
| 13521 |
negative |
americanair call last night after hrs get call back can i get a one day pass to admirals club i be go to be spend hrs in dfw |
| 13522 |
negative |
americanair how can i get you guy to respond to my tweet and dm really sad feel to be ignore |
| 13523 |
negative |
americanair i be still wait for that call back strand and no one to talk to |
| 13524 |
neutral |
americanair thank you i know it be a busy for you today but any help would be appreciate |
| 13525 |
positive |
americanair karen riedel be a rock star employee and a miracle worker i really appreciate her help this morning |
| 13526 |
negative |
americanair try to talk customer service to add lap child and can not get a hold of anybody i need help |
| 13527 |
negative |
americanair activealy thx we have already be on the iberia website and seat reservation be unavailable hopefully we can call them |
| 13528 |
negative |
americanair this merger with usairways usairwis a cluster of inefficiency and misinformation when be it go to be do |
| 13529 |
negative |
americanair kaha would be nice if you could actually talk to the reserv team it just hang up on you and have be since last night |
| 13530 |
negative |
americanair why be there only one checkpoint open at jfk terminal ridiculous |
| 13531 |
negative |
americanair wow flight crew show up mins before the flight no cater for aa nice why to treat your customers |
| 13532 |
negative |
americanairif i miss say goodbye to my friend because of your crappy service i swear you will never hear the end of it americanairlines |
| 13533 |
neutral |
americanair umm hello |
| 13534 |
neutral |
americanair qsvgru when would the next flight arrive |
| 13535 |
negative |
americanair that be absolutely false stmt you have a comedy of errors incl no cater etc getyouracttogether |
| 13536 |
negative |
americanair how do i see your report team |
| 13537 |
negative |
americanair it be be hours and still no call and now we be back to be hang up on by an automate system americanairlines |
| 13538 |
negative |
americanair you bet make this screw up right for once things i need in bag for my job and you have ground me today painandsuffering |
| 13539 |
negative |
americanair last thing i want to deal w before on a mon i have already wait the suggest wait time so i hope i get a call back as soon as possible |
| 13540 |
negative |
americanair all i get be an automate system that hang up on me i finally get a message that some will call me back in hours |
| 13541 |
negative |
americanair emrey but it say your agents be too busy and to try back late flightr |
| 13542 |
negative |
americanair file loc tjycqh bag at airport since last nitenot schedule to get pu unt aft why you shld b ashamed i be disgust wyou |
| 13543 |
negative |
americanair i remain on hold for hrs to resolve my flight schedule your system hang up on me unhappycustomer |
| 13544 |
negative |
americanair for two days now i have be try to reach americanairlines customer service to change my flight |
| 13545 |
negative |
americanair death of a dear friend have me heart break but americanairlines have me heat |
| 13546 |
negative |
americanair spend hour try to check after to use military id for luggage then mess up board pass force into line again |
| 13547 |
negative |
americanair have no customer service via phone or in person just a stone wall with a giant middle finger paint on it |
| 13548 |
negative |
americanair days and no call bag or anyone to pick up my call hold on ph til be and hold again now insane help |
| 13549 |
negative |
americanair way to ruin a vacation my brother have call all night and have multiple place in line only to get dead air on call back |
| 13550 |
negative |
americanair try to change my flight and you just hang up on ppl bc call volume be high that be a joke right |
| 13551 |
negative |
americanair thank for reflight book problems me on a flight and then leave my luggage in nyc unbelievable |
| 13552 |
positive |
americanair thank you |
| 13553 |
positive |
americanair i love american airlines d |
| 13554 |
negative |
americanair how about a reservation phone system that actually work you know the number be unreachable callbacks be dead air |
| 13555 |
negative |
americanair i be tell my flight be cancel flightled but i do not seem to have any datetime change i have be wait for a call |
| 13556 |
positive |
americanair v nice of you to give me a breakfast voucher for in an airport that almost get me a whole drink |
| 13557 |
negative |
americanair husband i complain about same flight he get voucher i get nothing because he fly biz who do i email about this |
| 13558 |
negative |
americanair no date on when revieving our money send a letter in post and several email no reply very frustrate |
| 13559 |
negative |
americanair you be run hours behind reply to anyone via twitter this be beyond unacceptable i be run out of time |
| 13560 |
neutral |
americanair hi do you have a phone number to ring from uk regard claim for our late flight flight departure claim amount agree just have no |
| 13561 |
negative |
americanair not sure why we be be make to stand in line outside for plane that be not ready to board when i could be sit inside |
| 13562 |
negative |
americanair even when i do get through no one know anything about my bag this be ridiculous i still do not have my bag from saturday |
| 13563 |
negative |
americanair thank you mr parker for screw over chairman prefer when we fly aa no firstclass option and treat like crap by staff |
| 13564 |
negative |
americanair think it be a good cs to get everyone through the gate for flight then we wait bc plane not ready http tcorxmjwooqi |
| 13565 |
neutral |
americanair check dm please |
| 13566 |
neutral |
americanair get a callback at be take care of it thank |
| 13567 |
negative |
americanair poor experience day at ord chkin emp w cust wait ask to speak wsupervisor tell min in a mtg what |
| 13568 |
negative |
americanair have be try to reach american airlines since last even to cancel flight flight worst customer service ever what now |
| 13569 |
negative |
americanair cruel unusual to cancel flight flight wof notice make someone stay on hold for min listen to the same ad in a loop |
| 13570 |
negative |
americanair can you please help you have now rebooked me incorrectly after flight be cancel flightled please fix my flt to tuesday |
| 13571 |
negative |
americanair its now days since i contact customer relations surf fail baggagedrama http tcocshrqq |
| 13572 |
positive |
americanair eventually the call get through not sure what change thank you a lot though |
| 13573 |
negative |
americanair i have be do this all night can someone please help i need my flt fix please |
| 13574 |
negative |
americanair i try all day have be disconnect due to heavy call volume |
| 13575 |
neutral |
americanair be flight to la delay |
| 13576 |
positive |
americanair thank good to be back safely see you again soon |
| 13577 |
negative |
americanair hey what be happen with aa zurich jfk appear to have squawk and land at london heathrow |
| 13578 |
negative |
americanair get call say flight cancel flightled but check online and it be not cancel flightled no where near bad weather i have job interview |
| 13579 |
neutral |
americanair hello i can not register for my tomorrow flight from paris to las vegas this feature be currently unavailable appear |
| 13580 |
neutral |
americanair when do they start to sell water admiralsclub |
| 13581 |
negative |
americanair worstcustservice you should have contingency plan for extra workers during bad weather hours hold ridiculous |
| 13582 |
negative |
americanair all i want be to know what to do regard my connect flight since my st be cancel flightled could you be of assistance |
| 13583 |
neutral |
americanair hi guy can you tell me what the emergency be for aa divert to heathrow from zurichnew york thank john |
| 13584 |
negative |
americanair please stop change my flight for spring break this be the th time |
| 13585 |
negative |
americanair a school trip of include myself have to sleep over in the airport and be all on different standby flightsthis be not good |
| 13586 |
negative |
americanair your customer service be inferior to that of a nationalize third world nation s airline get it together |
| 13587 |
negative |
americanair not only do you cancel flight our flight from jfk and delay us by hours you have now lose of our bag worst airline ever |
| 13588 |
negative |
americanair flight aal declare state of emergency squawk |
| 13589 |
negative |
americanair just want to thank you guy for the hour delay for flight aa from jfk due to staff shortage and not weather |
| 13590 |
negative |
americanair you delay me for hours in chicago and still manage to lose my bag really not happy |
| 13591 |
negative |
americanair your rubbish at social media in the air two hours late flight but that be better than be cancel flightled |
| 13592 |
negative |
americanair yes but you do manage to lose two of our bag horrendous airline |
| 13593 |
positive |
americanair thank guy you get it i be head to milan on wednesday so big week with the aa family |
| 13594 |
negative |
americanair our fligth somthing to talk about this |
| 13595 |
negative |
americanair interest in possibly change my flight to another day need to see if there be any fee but your number be busy |
| 13596 |
negative |
americanair i understand you be busy but i have still get no answer i need to get home and you guy have not help at all |
| 13597 |
negative |
americanair no i do not have them yet call for baggage status time yesterday |
| 13598 |
positive |
americanair thank they do not charge anything in the end so all be good |
| 13599 |
positive |
americanair usairways wonderful fc fa on flight pre dawn nice start to the day |
| 13600 |
negative |
americanair be on hold for for over two hours after wait hours earlier can not get any info on my reservation how be that ok |
| 13601 |
negative |
americanair nickcunningham except now there be no wait time the phone system just hang up on you so continue to hold will not help |
| 13602 |
negative |
americanair lga already by the time we pull from the flight qqbmug feel free to look up how many flight we have be reticketed on |
| 13603 |
negative |
americanair loganex except if you call now you will get the same message trust me i have try |
| 13604 |
negative |
americanair westjet and your rep will not do anything about my lose luggage which i never even check with westjet because it be lose in |
| 13605 |
negative |
americanair wait in the airport for two days to get home not weather relate flightd deal with horrible customer service finally switch to |
| 13606 |
negative |
americanair be you ignore me on purpose it be sad enough have your automate system hang up on me |
| 13607 |
negative |
americanair who do i need to talk to to get a full refund on my trip your call center offer no assistance |
| 13608 |
negative |
americanair why will not you find my luggage without blame everyone else |
| 13609 |
negative |
americanair that all aa be for usair elite members it be one big disappointment in the way we be treat epicfailure |
| 13610 |
neutral |
americanair we have be rebooked due to weather but need to change our reservation and fly on the th instead of the rd |
| 13611 |
negative |
americanair love how you can not get an agent on the phone and the automate system hang up on you |
| 13612 |
negative |
americanair i be just call abt my flight cancel flightlation a flight that be cancel flightled at a sunday two a call be not okay |
| 13613 |
neutral |
americanair can you respond to my dm |
| 13614 |
negative |
americanair thank you for the worst experience ever on an airline from me to you i hope your embarrass as an airline pathetic |
| 13615 |
neutral |
americanair airport to figure this out or can someone tell me now flight be from san juan to san diego |
| 13616 |
neutral |
americanair if you could let me know where i be stay tonight if you have book anything that would be great do i have to go to the |
| 13617 |
negative |
americanair britishairways weeks ago today i arrive in miami and i still do not have my bag absolute disgrace |
| 13618 |
neutral |
americanair what terminal lhr for aaba do not say in board pass |
| 13619 |
negative |
americanair so be i go to be homeless or do i have a place to stay tonight can you respond to me here so i can go back to sleep |
| 13620 |
negative |
americanair at be and have no clue if we have a place to stay or not |
| 13621 |
negative |
americanair but really can you dm me on here to verify if you have book a hotel for our extra night here kind of unsettle to get a call |
| 13622 |
negative |
americanair extra night we have to stay in san juan now how can i check on that |
| 13623 |
negative |
americanair hey i get a call say our flight be reschedule but i can not get through to anyone to see if you be provide a hotel for the |
| 13624 |
negative |
americanair emeyerson ggreenwald do not wait on a bag go to walmart and get what you need for tomorrow morning |
| 13625 |
neutral |
americanair more or less after a night in a party hotel no sleep and a be rebook on our way back to phl http tcogkzrei |
| 13626 |
neutral |
americanair hi i have koalaxphlord book as a way savr awrd if i call to chnge it to koalaxphxord would i have to pay any fee |
| 13627 |
negative |
americanair be call different offices already and still no sign of my baggage first time on american air |
| 13628 |
negative |
americanair cowboycerrone you apologise for his frustrations his disappointment but not your terrible service blameshiftoverload |
| 13629 |
negative |
americanair get it work out have to postpone my trip and pay extra though not easy for a poor graduate student |
| 13630 |
negative |
americanair how best to talk with an agent to reschedule cancel flight flight no one answer at aa know it be busy but need helpthanks |
| 13631 |
negative |
americanair i do not want to waste any more of my time on your airline you have already rob hours of my day but i definitely will |
| 13632 |
negative |
americanair me because it might not be so urgent for you but it really be for me |
| 13633 |
negative |
americanair i have now be in france two days without change clothe and nothing to keep me warm so please locate my bag and send it to |
| 13634 |
negative |
americanair flight jfklas first the cater be late flight the no push back crew hrs delay |
| 13635 |
negative |
americanair flight cancel flight nd time can not reach agent to reschedule can you call me |
| 13636 |
negative |
americanair my two coat be in that bag so i have be in france with no coat walk around with a t shirt and one clean pair |
| 13637 |
negative |
americanair my bag be still in miami and can not be locate how do you loose a bag like that with a tag and everything |
| 13638 |
negative |
americanair so i be visit sju and be return to paris and they check my bag at the gate in sju i arrive in paris and nothing |
| 13639 |
negative |
americanair speak languages pay off as the us line leave me over min in hold without an answer the latinamerican solve in min |
| 13640 |
positive |
americanair yep be in one of my other camera memory card d |
| 13641 |
negative |
americanair be terrible my flight cancel flight and i have be on hold for the past hours never again |
| 13642 |
negative |
americanair i certainly hope my la pbi on th have a new plane the seat on feb th flight in reverse god awful |
| 13643 |
negative |
americanair hs students from ithaca ny stick in miami flts xld you will not rebook to get kid home use carrier alliance rulesshouldbend |
| 13644 |
negative |
americanair hand down the worst airline to travel with really really fuck bad |
| 13645 |
neutral |
americanair can you use the aa credit platinum select world mastercard for alaska flight or just american |
| 13646 |
neutral |
americanair why do aa return to jfk thank |
| 13647 |
negative |
americanair be the phone line open on hold for over hours now your checkin agents can not help at the airport itself please help |
| 13648 |
negative |
americanair what sense be it to charge for a bag service when the service be not great lose luggage and now miss items this be bs |
| 13649 |
negative |
americanair no it be not sheer incompetence be reign at dfw today i be there on a plane on the gd runway i doubt you be |
| 13650 |
negative |
americanair yes we do make it home but by no mean be i happy i have always choose aa as my st choice when fly i be rethink that |
| 13651 |
negative |
americanair still wait on a dm response sloooowresponses |
| 13652 |
negative |
americanair robinreda that can be a stop over before paris you be an embarrassment |
| 13653 |
negative |
americanair robinreda be stick two days in the airport be not something pretty normal i be positive you can find a plane to europe |
| 13654 |
negative |
americanair highly disappoint in the baggage service with this merge with usairways you guy have lose our st bag and now miss items |
| 13655 |
negative |
americanair just land hours late flight and now we need to wait twenty more minutes for a gate i have patience but none for incompetence |
| 13656 |
negative |
americanair finally call me back but have not speak to me like the worst prank call ever |
| 13657 |
negative |
americanair wait time of hours to talk with an exec plt agent what be go on |
| 13658 |
negative |
americanair so the one time we upgrade to first class our luggage be open and now miss valuable items that can not be replace upset |
| 13659 |
neutral |
americanair please rebook me from seattle to columbus tue locator karaax name mitchell m neuer |
| 13660 |
negative |
americanair still no reply to my email send on th february even send an email ask for acknowledgment that be it be recieved nothing |
| 13661 |
negative |
americanair flight cancel flight i be try to get to chicago what be me and justynmoro go to do fly flight travel |
| 13662 |
negative |
americanair work over time tonight get delay days in sju could be worse |
| 13663 |
negative |
americanair it do not allow me to hold that be the problem |
| 13664 |
negative |
americanair have to be the worst airline in the world yousuck horrible oscars |
| 13665 |
neutral |
americanair reebooked for tomorrow in aa lvdfw at be arrive pm still open this flight |
| 13666 |
negative |
americanair usairways add insult to injury you guy misplace my bag can not believe you have to pay money to be treat this poorly |
| 13667 |
negative |
americanair my connect flight to dfw be cancel flightled and need to get to ind tomorrow any way i can get this sort out be hold h |
| 13668 |
negative |
americanair i would like to be reimburse for my shuttle from denver after diversion hours sit in plane and mech problems |
| 13669 |
negative |
americanair please reply how do you mess up my rebook twice |
| 13670 |
negative |
americanair i have be on hold for hrs no call bk either family of try to get from hdn to dfw flight direct need new info plz |
| 13671 |
neutral |
americanair can you check on he status of my exp membership card need the physical card to access some international lounge soon |
| 13672 |
negative |
americanair my flight tomorrow be cancel flight you guy just keep let me down |
| 13673 |
positive |
americanair thank for the champagne aa ordnrt to celebrate my tokyomarathon finish http tcoijxltkx |
| 13674 |
negative |
americanair i be beyond confuse here why would you offer an earlier flight when they cancel flightled i ask for tues please fix |
| 13675 |
negative |
americanair i be in mex i need to fly to new york city tomorrow my new flight on tuesday be unacceptable please help |
| 13676 |
negative |
americanair my mom s flight tomorrow cancel flight w no notice phone system say callback in hours and it be be i need to go to bed |
| 13677 |
negative |
americanair i be try to reach the advantage department to add my number to a recent flight |
| 13678 |
negative |
americanair i be go to keep these tweet come till aa do something which i know be nothinghoping i go way not likely |
| 13679 |
negative |
americanair make sure you insure your luggage as those assholes aa take no fricken responsibility do not believe their lie |
| 13680 |
negative |
americanaireveryone its be weeks those dickheads aa have not contact me they lose my check bag carryon and have not offer to pay |
| 13681 |
negative |
americanair why be not call go thru it do not have me wait or anything and automate stuff be mess up |
| 13682 |
neutral |
americanair we make it to seattle |
| 13683 |
negative |
americanair we will not be fly with you or us air again the change and cancel flightations lead up to today s big finale be unacceptable |
| 13684 |
negative |
americanair thank for your apology but it be a bite late flight cancel flight a flight more than hrs in advance due to weather be ridiculous we |
| 13685 |
negative |
americanair you cancel flightled my flight tomorrow without tell me and i want to rebookplease help me book a new flight what can i call |
| 13686 |
negative |
americanair the word failure mean an act or instance of fail or prove unsuccessful lack of success nonperformance of something due |
| 13687 |
negative |
americanair why offer automate call back option when agent be available only to call me have me sit on hold at be onholdfordays |
| 13688 |
negative |
americanair do you have the phone number of a supervisor i can speak to regard my travel today |
| 13689 |
negative |
americanair hang up on customers with no chance for a callback be a failure of customer service be est and no one can answer |
| 13690 |
negative |
americanair to think that i be a priority member wonder how you treat the plebes i know which reward card i be cancel flightling immediately |
| 13691 |
negative |
americanair for the past hours call volume be so high that no one can take my call to cancel flight my itinerary youredoingitwrong |
| 13692 |
negative |
americanair worst airline you cancel flight flight do not let me know i wait on hold mins tell to enter callback for middle of the night |
| 13693 |
negative |
americanair do you guy just give up help people your phone tree just hang up on me and i have a flight tomorrow connection pending |
| 13694 |
negative |
americanair you call back just to put me on hold it be midnight literally just want to know how i be get home and i be get no help |
| 13695 |
negative |
americanair flight delay hours no one at americanairlines counter can tell my husband that he will be on that flight help |
| 13696 |
negative |
americanair this have happen so many time it be just upset to see how poorly an airline treat their customers |
| 13697 |
negative |
americanair seriously there be not any reps available to take phone call even for platinum |
| 13698 |
negative |
americanair overall lack of attention or foresight when manage flight |
| 13699 |
negative |
americanair now we be all stick on the plane after land because crew unable to figure it out |
| 13700 |
negative |
americanair also be on hold for minutes with your customer service to find out when my new flight be schedule bc your site suck |
| 13701 |
negative |
americanair yes and without my bag first class ticket to tahiti would be nice just say |
| 13702 |
negative |
americanair err hour wait time for the exec plat line |
| 13703 |
neutral |
americanair can you please connect these two reservations together and also add a child in a lap kevolt and sozldj march thank |
| 13704 |
negative |
americanair do i have to even say anything over hours on hold no one have ever suck as much as you http tconcrmqibiwo |
| 13705 |
negative |
americanair my flight out of cll will not let me check in please help importantflight |
| 13706 |
negative |
americanair your agent send our family on diff plan to dfw that be as late flight due to delay as the cancel flight plane that start this fail |
| 13707 |
negative |
americanair finally get a call from aa but it be an automate voice that hang up on me i call back it say it will be more hours |
| 13708 |
negative |
americanair i have be on hold another hour and still nothing my cancel flight flight be suppose to be six hours from now strand |
| 13709 |
negative |
americanair be not offer a flight out of phl until tuesday so have to ask to be book to houston instead of austin |
| 13710 |
neutral |
americanair will do i would think though that a literally identical itinerary to your sample itineraries would work maybe need to update |
| 13711 |
negative |
americanair i be run out of battery you have my chargers clothe coat contact lenses need to be in mtg tom need help pathetic service |
| 13712 |
negative |
americanair flight from mem to dca delay hours now hold breath while they keep me trap hours to deice scareair |
| 13713 |
negative |
americanair stick in airplane both on way out of phl and again in houston all passengers frustrate make me want to avoid airline |
| 13714 |
negative |
americanair bag turn up no thank to your useless callcentre and useless website |
| 13715 |
negative |
americanair flight from phl to austin cancel flight head to houston delay now have to pay to rent a car and drive hrs to austin |
| 13716 |
negative |
americanair i understand the weather issue i do not understand how i be not notify of the cancel flightlation and have to realize it so late flight |
| 13717 |
negative |
americanair why will not you deliver my luggage almost two days and hold on the phone for over hrs help |
| 13718 |
positive |
americanair whoooo hooooo just cross at my current pace i should reach for the year |
| 13719 |
neutral |
americanair would like to talk to someone please follow |
| 13720 |
negative |
americanair you have now lose my luggage for hours hold for hrs on phone wtf be this how you treat your loyal passengers strand |
| 13721 |
neutral |
americanair nashinmypants lmao this be so funny |
| 13722 |
negative |
americanair have be wait over three hours to talk to someone to rebook a flight due to weather do call back service actually work |
| 13723 |
negative |
americanair the service receive by both of us be rude and well below my expectations of your airline that be what be most frustrate |
| 13724 |
neutral |
americanair i be on a flight for tomorrow and my reservation be come up help me |
| 13725 |
negative |
americanair please dm me a way to get in touch with someone that can help i be platinum aa and consider quit aa bc of this |
| 13726 |
positive |
americanair thank for follow up i think it be fair to refund the ticket price and the two one way rental cars i have to buy |
| 13727 |
negative |
americanair it be my friend she should not have be schedule so close together at lax then not reimburse it be cost her hrs |
| 13728 |
positive |
americanair understand thank anyway |
| 13729 |
negative |
americanair so what be you go to do for me since i can not take the option you give me what type of refund will you do for me |
| 13730 |
positive |
americanair i be on today to yyz i have a bite of a bag issue that be clear up beautifully thank you to all of the check in |
| 13731 |
negative |
americanair sound like they just get bitchslapped by juliasinton |
| 13732 |
negative |
americanair when will tomorrow s flight cancel flightlations at dfw for aa flight be post we be on at be from lax |
| 13733 |
positive |
americanair gate agent jan l at phoenix be at least able to get my younger daughter seat near my wife thank you |
| 13734 |
negative |
americanair i have be on hold with international award reservations for almost hours keep call me what be go on |
| 13735 |
negative |
americanair can someone actually either call back or help me figure out how i be get home |
| 13736 |
positive |
americanair you be my early frontrunner for best airline oscars |
| 13737 |
negative |
americanair can i get home before or no |
| 13738 |
neutral |
americanair i leave something on my flight from ord to sfo earlier today and believe it be on the plane back at ord now please help |
| 13739 |
negative |
americanair how be hang up on customers because of high volume customer service try to resolve via dmstill waitingso bad aafail |
| 13740 |
negative |
americanair i be tell it would be email to me but i have not receive anything yet how can i followup |
| 13741 |
positive |
americanair all good i be catch the p flight tonight thank for the response |
| 13742 |
negative |
americanair that be interestingagent tell me so sadly another book passenger do not make it to gate by push back so i make it on |
| 13743 |
negative |
americanair flight cancel flightled website refer to the hang up on me not autorebooked really horrible company |
| 13744 |
neutral |
americanair book aa depart jfk it be book via ba and i want to change my ff to aa can you do that for me via twitter |
| 13745 |
negative |
americanair we have be sit on this bird aa for hrs on the dfw tarmac some water would be nice where be your manners |
| 13746 |
negative |
americanair i need to know what to do my flight have be cancel flightled and i can not speak to anyone help |
| 13747 |
negative |
americanair be call your for hours to reschedule a flight to dfw due to weather and your will not even let me stay on hold |
| 13748 |
negative |
americanair thank she do her best stay the night in dallas new trial to detroit via atlanta tomorrow assume no cancel flightlations |
| 13749 |
negative |
americanair your customer service be a disgrace |
| 13750 |
positive |
americanair joanna do a wonderful job thank her for me |
| 13751 |
negative |
americanair she get to the gate just in time to watch the plane push back minutes be all she need glad we have relatives nearby |
| 13752 |
negative |
americanair first flight be cancel flightled be on hold for hours need information and get none help |
| 13753 |
negative |
americanair get a new crystal ball cancel flight flight before weather hit to rebook me on flight during look like nights hotel on me |
| 13754 |
negative |
americanair yes show cancel flightled ask for her to contact you at number |
| 13755 |
positive |
americanair thank be they really open be pm every day any way to check they be open before go all the way there thank |
| 13756 |
negative |
americanair toby hat you lol |
| 13757 |
positive |
americanair thanx for reply dm send |
| 13758 |
negative |
americanair what i be put off by be the fact that no gate supervisor have try to come by and communicate with us |
| 13759 |
negative |
americanair not anymore |
| 13760 |
negative |
americanair need to change flight but the cs be tell me it can not take my call can not change online please help flight be this week |
| 13761 |
neutral |
americanair hours and still no bag could have fly to costa rica and back by now i have gift for my family in my bag |
| 13762 |
negative |
americanair no when i call aa now i can not even get on hold can you help me |
| 13763 |
negative |
americanair lie lie lie worst travel experience of my life day no clothe on vaca lostluggage unprofessional pit mia |
| 13764 |
negative |
americanair arminrosen ggreenwald tell that piece of shit to get fuck i will fly exclusively with you for life |
| 13765 |
negative |
americanair i have continue contact your phone reps for hours and be still unable to get through that be absurd and i be livid |
| 13766 |
positive |
americanair thank |
| 13767 |
neutral |
americanair probably have money on bensonhenderson they say to hell with cowboycerrone lol |
| 13768 |
negative |
americanair dfw gate to bmi agent seriously be beyond incompetent never fly aa again if can be avoid fail pathetic |
| 13769 |
neutral |
americanair i be go to speak with customer service at the airport tomorrow morning and see what my options be i need a flight tomorrow |
| 13770 |
neutral |
americanair can we get a status update on flight be we go to make it home tonight |
| 13771 |
positive |
americanair in my hotel now thank you |
| 13772 |
negative |
americanair i have almost million miles w you so i be loyal to you when r you go to reciprocate what a joke |
| 13773 |
negative |
americanair thank you for hold we apologize for the delay in answer your call to speak to a representative please continue to hold |
| 13774 |
negative |
americanair weather be not involve |
| 13775 |
negative |
americanair dogbuckeye no i be on hold for hours diff agents each w different information frustrate keep get txfd |
| 13776 |
negative |
americanair i be still on hold if you be wonder hours minutes and count servicefail onholdforever suboptimal |
| 13777 |
negative |
americanair i have never see such incompetency from a gate agent in years of business travel dfw b gate agent need train or new job |
| 13778 |
negative |
americanair nrosenb it say change can not be make online |
| 13779 |
neutral |
americanair what be the status of flight for tuesday out of dallas |
| 13780 |
negative |
americanair hey you cancel flightled my flight and i can not get someone on the phone to rebook hour wait minimum can i get some service |
| 13781 |
negative |
americanair our ft tusdfw wcx to lga tomorrow cancel flight hrs so far wait for call back what should we do need to get to nyc |
| 13782 |
negative |
americanair usairways and our meals be also on us because this company do not care about their customers truly disgraceful |
| 13783 |
negative |
americanair by far the best example of the worst company cowboycerrone |
| 13784 |
negative |
americanair usairways cost me a day of vacation hotel stay day of dog board and a day of airport park |
| 13785 |
positive |
americanair get my bag this morning thank |
| 13786 |
positive |
americanair joanna be wonderful new flight book by a very friendly and helpful agent during a very stressful day thank you |
| 13787 |
negative |
americanair usairways and the way i have be speak to by dfw and mia employees be truly disgust save the pain fly with anyone else |
| 13788 |
negative |
americanair i be home only hr late flight no thank to your service centre their plan involve flight legs all across na and full days |
| 13789 |
negative |
americanair thx for lose my bag how hard be it to care for a bag w priority on it why do you cont to not care for ep s |
| 13790 |
positive |
americanair ok no worry thank for the straight story it be appreciate |
| 13791 |
neutral |
americanair thank you for the response when i book i have try my aa number and my us airways number and each time it do not pick it up |
| 13792 |
negative |
americanair to my destination after wait hours and miss our second flight with them our luggage make the flight though |
| 13793 |
neutral |
americanair flight out of dallas on tuesday be not go to be cancel flightled correct |
| 13794 |
negative |
americanair that luggage you forget mia he just win an oscar |
| 13795 |
negative |
americanair cost me day of vacation and all i get be a rude woman tell me to go to another country and figure out how to get |
| 13796 |
negative |
americanair you should really help cowboycerrone out you be get a ton of bad publicity right now willneverflywithyou |
| 13797 |
neutral |
americanair flight number |
| 13798 |
neutral |
americanair it look like a mistake |
| 13799 |
negative |
americanair lose lesliewolfson luggage on flight yesterday morning miami to newyork lga no response and no luggage more than hrs ltr |
| 13800 |
positive |
americanair wow that be helpful |
| 13801 |
neutral |
americanair at the gate when i get off the plane |
| 13802 |
neutral |
americanair can you take care cowboycerrone please thank |
| 13803 |
positive |
americanair nlrphoto those be very beautiful photos thx would market dept be interest in buy |
| 13804 |
neutral |
americanair no worry you be swamp i know just dmd back thank you |
| 13805 |
positive |
americanair we make it so no worry you guy do good tonight and even put espncoachmack on my flight firstclass |
| 13806 |
negative |
americanair by answer as fast as they can you mean hang up on every call |
| 13807 |
negative |
americanair but at least your automate message give me info about your merger w usairways another airline i know to avoid |
| 13808 |
neutral |
americanair do i hope you can offer something |
| 13809 |
negative |
americanair that hr wait become a hr one and you all claim to have send an email yeah that never happen flydelta |
| 13810 |
negative |
americanair it be be hrs of wait on the phone a worst customer service b try to know where my suitcase be and way more angry |
| 13811 |
negative |
americanair why do not you take care of cowboycerrone flight screw up |
| 13812 |
negative |
americanair wht n experience waa reservations service try to be patient with rep and she just disconnect me aa do you record conv |
| 13813 |
negative |
americanair any info for cancel flightled flight tomorrow morning out of dfw can not get call through to speak with anyone |
| 13814 |
negative |
americanair tick me off |
| 13815 |
neutral |
americanair my fly be if do you have some news |
| 13816 |
negative |
americanair thank for info on super large passengers the extra seat mr big need be the one i be sit in already customerservice |
| 13817 |
negative |
americanair today after yrs no longer my prefer airline |
| 13818 |
negative |
americanair thank two hours to go inflight then hotel hang in there with all the dfw travel delay aa team |
| 13819 |
negative |
americanair appreciate your system be busy but when i call have your automate system hang up on me be not helpful |
| 13820 |
negative |
americanair next time my flight s cancel flightled i would appreciate some indication email text carrier pigeon app do not even warn at check in |
| 13821 |
negative |
americanair nope i have not be rebooked |
| 13822 |
neutral |
americanair online flight notification be down |
| 13823 |
negative |
americanair i be platinum i be fly usair and they have strand me in clt not answer phone do not rebook me please help |
| 13824 |
negative |
americanair be aa to sof paulo take off today your colleagues will not tell us any thing |
| 13825 |
neutral |
americanair flight tomorrow be status please thank |
| 13826 |
negative |
americanair you can not change my flight and not have enough operators to handle call unacceptable americanairlines |
| 13827 |
positive |
americanair you have a lot on your plate flight deal with cancel flightlations and weather tonite those be more important i know you will respond |
| 13828 |
negative |
americanair flight delay flight you sell my seat flight strand me in phx for three hours thank for the memories |
| 13829 |
negative |
americanair i pay extra for my seat the monitor do not work from on aa how about a refund on the seat conf mdbeei mcmullen |
| 13830 |
negative |
americanair how nice it would be if you have helpful flight attendants instead of the rude nasty ones you employ whyareyouyelling |
| 13831 |
negative |
americanair yes however the seat they assign us that day be never together i just want to sit with my husband why be that impossible |
| 13832 |
neutral |
americanair any luck |
| 13833 |
neutral |
americanair group cancel flight close to a thousand flight monday http tcovradykep |
| 13834 |
negative |
americanair it be be almost days and it be still freeze thank doll |
| 13835 |
negative |
americanair line of people to rebook at mia now virtual hold on rebook line just hang up during call back http tcoupazefdl |
| 13836 |
negative |
americanair find out my flight tomorrow be cancel flightled get in the queue for a callback hours agostill nothing can i get rebooked |
| 13837 |
neutral |
americanair look for status of flight schedule for be tomorrow morning thank you |
| 13838 |
negative |
americanair thank for your can response that make it look like you care about your customers i be sure all twitter users fall for it |
| 13839 |
negative |
americanair yes but should be able to get a push notification via the app if i be log in and on a trip emailtext be so |
| 13840 |
negative |
americanair cowboycerrone ratchet airway |
| 13841 |
negative |
americanair how do i check reservation for joe watson and kelsey jennings we be on hold for hours wait for call back now eta |
| 13842 |
negative |
americanair be the new spiritairlines and both be worse than take the greyhoundbus americanairlines nocustomerservice fail |
| 13843 |
negative |
americanair my flight tomorrow from slc to dfw aa cancel flight can you help me get there |
| 13844 |
negative |
americanair what be the odds my bag be pick up by someone not me while in another country because it say it have not be locate yet |
| 13845 |
negative |
americanair better do the right thing and take care of cowboycerrone or els you be lose business |
| 13846 |
negative |
americanair have be wait for a call back for over two hours jan to die tomorrow at be cancel flightled what be my options |
| 13847 |
neutral |
americanair i already land but if you still care it be thank for the help though do you k ow what cause the failure |
| 13848 |
negative |
americanair one staff on desk now be queue for over an hr |
| 13849 |
neutral |
americanair anything you can do |
| 13850 |
negative |
americanair and even worse by the time you respond to my tweet i take two flight over five hours and that be the quickest response |
| 13851 |
negative |
americanair on top of that my online record be unavailable as well and then could not get anyone on the phone |
| 13852 |
negative |
americanair my exboyfriend pick up my call more than you do cancel flightedflight nocustomerservice americanairlines fail |
| 13853 |
negative |
americanair hey aa a suggestion note on your seat map what seat have electronics box block legroom aa http tcohcnnwxqqr |
| 13854 |
negative |
americanair why be you still sell ticket when you have not rebooked people to arrive at their destinations on time |
| 13855 |
positive |
americanair do not really need anything saw your mention be often negative keep up the good work gratitude |
| 13856 |
positive |
americanair americanview sweet home chicago http tcojiclvdts |
| 13857 |
positive |
americanair ltaljx from dca to oma this morning all of the staff that help me fix my problem be so helpful goodthingscome thank |
| 13858 |
negative |
americanair ti oh shiz i be only minutes into my wait after the first hour barrier unbelievable |
| 13859 |
negative |
americanair wow americanair still screw n stuff up |
| 13860 |
negative |
americanair i just check the app and it say my flight have be move back a day no explanations why no answer on the number |
| 13861 |
negative |
americanair employees be racist |
| 13862 |
negative |
americanair this be pathetic customer service why have bag tag barcodes and computers if your response be not yet locate |
| 13863 |
negative |
americanair i hope it take you hours to get home when it should take my flight be cancel flightled because they could not staff the plane |
| 13864 |
negative |
americanair souljacoy what be aa go to do to fix their utterly embarrass customer service you will not even answer the dang phone |
| 13865 |
negative |
americanair not yet i be next in the terminal a customer service area |
| 13866 |
negative |
americanair and it get better other passengers rebooked direct on other airlines whereisthelove whybeaaff |
| 13867 |
negative |
americanair i need to speak to a real person my flight be cancel flightled with no explanation and i have be on hold for more than hours |
| 13868 |
negative |
americanair you have let me down seriously unhappycustomer |
| 13869 |
negative |
americanair duanenclark ever think about be prepare and bring in more people do anyone have any business sense at aa |
| 13870 |
negative |
americanair why do i have to wait for hours to talk to someone when you change my flight |
| 13871 |
negative |
americanair due to gate agents i miss my connect flight to mexico city not a happy customer aa let us correct this |
| 13872 |
neutral |
americanair she do not have twitter |
| 13873 |
negative |
americanair at some point you need to tell passengers what be go on at jfk wait to get on flight it be a mess |
| 13874 |
negative |
americanair its not that it be the rude agent who would not listen to anything i would say and it clearly fit into the sizer |
| 13875 |
negative |
americanair seriously i do not want to wait hours for a flight when i have to prepare for a family funeral |
| 13876 |
negative |
americanair your gate agents at dfw gate b be pathetic tonight terrible communication stories change and apathetic |
| 13877 |
negative |
americanair i be worry when my bag go san to dca hours before me but our reunion be an organize breeze http tcouoaryqpu |
| 13878 |
neutral |
americanair yea no worry i be just go home to denver not your fault weather suck bad |
| 13879 |
negative |
americanair i have be tryin to use my voucher to book a flight the last days line be busy plse help me the flight may go up |
| 13880 |
positive |
americanair yes thank for check very cramp but get on make it safely fly back tomorrow at pm http tcocsddccmvbd |
| 13881 |
negative |
americanair be the worst airline to ever travel with the worst they be equivalent to dirt |
| 13882 |
positive |
americanair great flight experience again sfojfk dare i say it a consistent high quality on a legacy airline keep it up guy |
| 13883 |
negative |
americanair pretty bad at dfw no update two flight behind doors open breeze no america airlines workers http tcombkmdnw |
| 13884 |
positive |
americanair great thank you |
| 13885 |
negative |
americanair yes and the auto rebook confirm an outbound that depart after the return flight fire the software programmers |
| 13886 |
negative |
americanair i be get call from but the call seem to drop instantly be there any alternate avenue for resched support |
| 13887 |
negative |
americanair suppose to arrive at my destination tonight american rebooks me for wednesday where be i stay until then |
| 13888 |
negative |
americanair usairways how can you have no food on a hour flight from columbus to phoenix starve and piss off can not eat go go |
| 13889 |
negative |
americanair jal and cathay pacific so no i can not do it online |
| 13890 |
neutral |
americanair what be the status of flight tomorrow |
| 13891 |
negative |
americanair but i just miss it because no one be at the gate to marshall us in so now i have to rent a car drive hrs so thank |
| 13892 |
negative |
americanair the pilot tell us they would release bag as well as offer hotel vouchers neither happen |
| 13893 |
negative |
americanair my understand be they be able and do for many other flight but choose not to for this one |
| 13894 |
negative |
americanair hey so i be very disappoint with my time travel with you i have have the worst experience and both time the flight delay |
| 13895 |
negative |
americanair minutes |
| 13896 |
negative |
americanair have trouble get rebooked |
| 13897 |
negative |
americanair i understand i be feel cranky i call aa s bag tracker number and hear your bag have not be locate |
| 13898 |
negative |
americanair aa jfk to las |
| 13899 |
negative |
americanair i be will to hold for an agent you be not be helpful you keep hang up on me americanairsucks hiremorepoeple |
| 13900 |
negative |
americanair i have be try to speak with an agent the whole day about my cancel flightled flight what i can do |
| 13901 |
negative |
americanair need to go frm tpa to mci tmrw my connection thru dfw be cancel flightled can you connect me thru a diff city be on hold for hrs |
| 13902 |
negative |
americanair any hint to get through to and stay connect with you to rearrange weather relate flightd cancel flight hours in now wnothing |
| 13903 |
negative |
americanair no gate agent after minutes to let us off the plane wtw ground crew be here hope you be ready to cover my delay |
| 13904 |
negative |
americanair you can not even get someone on the phone great story for the media |
| 13905 |
negative |
americanair jason you will end up miss your connection please see our dfw agents for assistance nope have not take off yet still |
| 13906 |
negative |
americanair finally make it to chicago hours late flight do get a food voucher for my waitabout perhr never again good bye |
| 13907 |
negative |
americanair instead of put the burden on your customers do the right thing and get more gate agents |
| 13908 |
negative |
americanair guy in dfw stick at the gate for half an hour do we pull the slide or what |
| 13909 |
negative |
americanair plz kys i have be sit in this plane for an hour i want to leave |
| 13910 |
negative |
americanair after all that we have be through today as a courtesy to not allow a passenger with an oxgen tank sit up there be bad business |
| 13911 |
negative |
americanair now you have cancel flightled my flight first a priority ticket bump and now this you be lose customers people be furious |
| 13912 |
negative |
americanair i finally get someone on the phone so no worry |
| 13913 |
negative |
americanair it that you say be go to help us give me a number to call that be not a record w a hour wait time |
| 13914 |
negative |
americanair ok pilot be look for agents they jump out flt dfw this be crazy |
| 13915 |
negative |
americanair no you be not you be try to book me past when i need arrive but you be still sell seat on the day i be try travel |
| 13916 |
negative |
americanair because you will not get our bag for us because you say they would go on to cincinnati even though we can not who exactly be |
| 13917 |
negative |
americanair you all should really be ashamed the entire business class cabin be empty and almost all of first class |
| 13918 |
negative |
americanair you could only get us on a flight minutes before the funeral start we be strand in dallas wof luggage for days |
| 13919 |
negative |
americanair just cancel flightled my be flight tomorrow with out inform me at all today then book one in days and no customer service |
| 13920 |
negative |
americanair thank i note some but not all flight be cancel flightled be only some aircraftrunways work out of dfw todaytomorrow |
| 13921 |
negative |
americanair we know it be not go to leave but we have hours wait that be the hurry |
| 13922 |
negative |
americanair we try we be head to a funeral in cincinnati and your people do not even tell us we could get on standby |
| 13923 |
negative |
americanair they do not even give an option to hold just say line be busy plz try late flightr |
| 13924 |
negative |
americanair i will be write a very detail letter to you all about this experience today i have never experience such awful cs ever |
| 13925 |
negative |
americanair the delay be nothing but the personnel be so combative up to the point of say what be the hury the plane be not leave |
| 13926 |
negative |
americanair delta rerouted of my bag onto aa miacur how can i see if they make it onto the flight |
| 13927 |
negative |
americanair would have be nice if the agents be at the very least courteous since the delay be aa s fault |
| 13928 |
neutral |
americanair your logo look like d glass |
| 13929 |
negative |
americanair no private msg me and will provide detail you really need customer svc train for your staff |
| 13930 |
negative |
americanair and let flt know i be come gate crew have yet to arrive to let us off flt dfw |
| 13931 |
negative |
americanair you guy should really improve the service experience with your on site personnel this have be one of the worst experience |
| 13932 |
negative |
americanair expedia be kill me over hours to get no human to help me |
| 13933 |
negative |
americanair ticket agent service at least people on line wait for an hour and a half and your phone hang up on people |
| 13934 |
negative |
americanair yeah rebooked for tomorrow morning but extremely disappoint to miss a wed |
| 13935 |
positive |
americanair americanview new paint scheme look great usairways http tcogtumhbh |
| 13936 |
negative |
americanair thank for the call on my cancel flightled flight not flight book problems me for tues no good weather cause me leave early |
| 13937 |
negative |
americanair on plane for jfk sfo be sit here for hours wait for push crew how be this acceptable |
| 13938 |
negative |
americanair wait for you to pick up come up on hours now http tconopqxisbs |
| 13939 |
negative |
americanair hey flight in dfw stick at gate with no gate agent plane full of people miss connections |
| 13940 |
negative |
americanair so we have now be drive across dfw for over mins that be half fuck way to texarkana shouldhavedriven |
| 13941 |
negative |
americanair can you tell me why all flight from xna dfw be cancel flightled for tomorrow morning already |
| 13942 |
positive |
americanair thank you for the update |
| 13943 |
negative |
americanair pathetic service |
| 13944 |
neutral |
americanair dallasfort worth flight number |
| 13945 |
negative |
americanair oh it can get better apparently after make us wait for a gate psych now we need you to deice before come to the gate |
| 13946 |
neutral |
americanair if you could get the gate crew to help us off flt that would be great |
| 13947 |
negative |
americanair be the situation at jfk this even be go to get better or worse do not cancel flight a flight like yesterday after h delay |
| 13948 |
negative |
americanair ya but you be not sit on the plane |
| 13949 |
negative |
americanair i know you can not control weather but you can control how you treat customers shaft |
| 13950 |
negative |
americanair i have try to talk to someone for almost hrs you cancel flightled my flight and you will not pick up the phone pathetic very sad |
| 13951 |
neutral |
americanair yes he be in the next flight |
| 13952 |
negative |
americanair several hrs late flight and character will not do it cheer though |
| 13953 |
negative |
americanair my wife s flight be cancel flightled tell to call no one answer how do we book a flight help us please |
| 13954 |
negative |
americanair not in any way that i be happy with or find acceptable if i could speak to a human maybe that would happen |
| 13955 |
negative |
americanair hi my flight to dfw be cancel flightled tonight call in and leave my number for call back it be be hrs please help |
| 13956 |
neutral |
americanair hi i have my name email and aadvantage but website will not let me reset password can we troubleshoot together thank |
| 13957 |
neutral |
americanair still look as we speak |
| 13958 |
negative |
americanair we be on aa land at pm in miami but wait for a gate can someone on your team help us out |
| 13959 |
negative |
americanair where be my bag baggage claim c or c flt i can see the plane from here why do it take min |
| 13960 |
negative |
americanair be there only one call centre i know it be busy right now really need to speak to agent not computer |
| 13961 |
negative |
americanair you guy fail again all i need to do be use my voucher for a ticket but i can not do it online yourphonesystemsucks |
| 13962 |
positive |
americanair shoutout to all the grind crew work in the cold thank for what you all do social media team for customer service |
| 13963 |
positive |
americanair i fortunately be not on that flight just in the same wait area impress w how he handle the stressful situation |
| 13964 |
negative |
americanair we have be on hold for over hrs you cancel flight flt phldfw need assistance |
| 13965 |
positive |
americanair thank to marie for reflight book problems me and my friends i be cali bind thank to this sweet angel bless |
| 13966 |
negative |
americanair their flight into buffalo as well you be the only flight cancel flightled |
| 13967 |
negative |
americanair this be after you cancel flightled our flight into buffalo because of weather and lie to us and say other airlines cancel flightled |
| 13968 |
neutral |
americanair know that i could use that for a flight into canada by they time they figure it out it be too late flight to check our bag |
| 13969 |
negative |
americanair drop the ball again no cater plane switch no gate attendant hours late flight really nice |
| 13970 |
neutral |
americanair its adolfo garcia |
| 13971 |
neutral |
americanair my friend need some help on her flt she be not on twiiter can i dm you her info |
| 13972 |
negative |
americanair my flight from vcp to jfk be delay and now it have be cancel flight what should i do |
| 13973 |
positive |
americanair hat off to admiral lounge attendant yyz terminal who give her banana to our toddler when none avail elsewhere |
| 13974 |
negative |
americanair we will drop off your luggage hours after your flight be ridiculous |
| 13975 |
neutral |
americanair thank bummer poor plan on my part i assume the card in passbook will not work either |
| 13976 |
negative |
americanair you should be more timely with bag that miss a flight people need their undies the next morning |
| 13977 |
positive |
americanair i try that they will not book us with another airline i wish i have fly with you we be now stick in fl til wed |
| 13978 |
neutral |
americanair a true americanview the national mall http tconexdbcrhg |
| 13979 |
negative |
vanessaannz seriously you hate americanair since they can not accommodate you due to inclemental weather disruptions lol very funny |
| 13980 |
negative |
americanair get to be worse than delta w on time departures i rush back to terminal c for flight but they have not strtd board |
| 13981 |
neutral |
americanair i know you be get pummel tonight dfwairport we be one of the lucky out of slcairport just one more austinairport |
| 13982 |
neutral |
americanair and gold status too |
| 13983 |
negative |
americanair in car gng to dfw pull over hr ago very icy roads onhold with aa since hr can not reach arpt for aa wat do |
| 13984 |
negative |
americanair be tell at pm my bag would be at my house by pm well they be not and i continue to be lie to |
| 13985 |
negative |
americanair will not answer the reservation line nice service we may be stick |
| 13986 |
negative |
americanair it be not your agents it be your voice activate system that be not work right and no email on cancel flightlation lot of problems |
| 13987 |
negative |
americanair i be on flt tomorrow they move me to i need it move to tuesday the roads will not be better for flight thank |
| 13988 |
neutral |
americanair i be on tmrw from cun dfw final dest n be ord see freeze rain in dfw all morning should i change my connection |
| 13989 |
negative |
americanair no other what should be valid circle pacific itineraries can be book either always make all us dest invalid last leg |
| 13990 |
negative |
americanair i be try to add my tsa pre check number to my reservation online and do not see an option to do that nosecuritylines |
| 13991 |
negative |
americanair you have the poorest train employees at these desks i have not even start to discuss the lostluggage yet |
| 13992 |
negative |
americanair none of your sample itineraries can actually be book http tcomfrabgna every last leg back to us say invalid |
| 13993 |
positive |
americanair i be book for tuesday night degrees in alabama right now i be good stay warm and safe |
| 13994 |
negative |
americanair so plot thicken we be on plane but no grind crew to get us off gate apparently under the weather in large number |
| 13995 |
negative |
americanair number will not even let you wait for next customer rep very frustrate can not talk to humans |
| 13996 |
negative |
americanair what happen we do not get a notification about a departure cancel flightation tomorrow why will it take hrs to talk to someone |
| 13997 |
neutral |
americanair you set a schedule try and keep it aaalwayslate flight |
| 13998 |
negative |
americanair derekc to my surprise ba do not have me register in the system i be get hopeful let us step it up okay |
| 13999 |
negative |
americanair unfortunately that be not true a robot apologize and hang up so how do i get help |
| 14000 |
positive |
americanair thank for the reply but a function plane four hours ago be the only way to do that the staff be friendly tho |
| 14001 |
positive |
thank you for send more detail americanair they be pretty handy dandy more info here http tcofvlxirhf lookforwardtoflywithaa |
| 14002 |
negative |
americanair aa be ignore |
| 14003 |
negative |
americanair fyi twice now i have try the we will call you when someone be free thing both time it call i pick up then it hang up |
| 14004 |
negative |
americanair that be the number i call it would not let me speak to an agent because of the issue with weather today |
| 14005 |
negative |
americanair usually rave about the service to lax your nbr and helper can not figure out how to hang a coat and serve a drink f |
| 14006 |
negative |
americanair motvida just so you know reservations team have a hr callback time |
| 14007 |
neutral |
americanair what do kid age and need to fly with aa internally within the usa thank for confirm |
| 14008 |
negative |
americanair absolute terrible service to schedule a minute layover and then not let someone on the plane with the door not close |
| 14009 |
negative |
americanair i do not miss my flight american airlines give my ticket as well as other passengers ticket away not my fault |
| 14010 |
neutral |
americanair please help aa monday cancel flightled can you advise on reflight book problems refund have children and need to make plan now |
| 14011 |
neutral |
americanair dm send answer me please |
| 14012 |
negative |
americanair i really want to get home tonight preferably please stop delay my plane americanairlines |
| 14013 |
negative |
americanair be profit in the billions and throw crap at the people who put them there american be a hurt brand |
| 14014 |
negative |
americanair i have never witness such covert tactics from an airline |
| 14015 |
negative |
americanair you cancel flightled my wife s flight and she have to call but your service will not even let us go on hours now |
| 14016 |
negative |
americanair it should not happen but do and have put us and our gear in jeopardy what step do you take to protect customers if their items |
| 14017 |
neutral |
americanair american airlines |
| 14018 |
negative |
americanair all of these issue be not base on weather or things that be out of your control these issue be base on negligence |
| 14019 |
negative |
americanair the worst air experience i have ever have and i be not in the first plane yet |
| 14020 |
neutral |
americanair i just dmed you |
| 14021 |
neutral |
americanair why be it most first class passengers now request the sand which from coach |
| 14022 |
positive |
americanair daipresident good luck at dfw this even aa |
| 14023 |
negative |
americanair so we have a cancel flightled flight in about twelve hours maybe we will have hear from an aa rep at that point |
| 14024 |
negative |
americanair on hold for hours get an agent immediately txfd me to change cncdld flight tell it would be min min late flightr wait |
| 14025 |
positive |
americanair awesome customer service on from rdu they sneak my wife a warm cookie thx |
| 14026 |
negative |
americanair flight attendants on aa be spectacularfed the entire cabin then food from coach why do you keep serve this vile food |
| 14027 |
negative |
americanair cinedrones i just wish that a team member would pick up the phone at this point let alone be courteous or helpful |
| 14028 |
negative |
americanair seriously pls pls bring more people up to help us there be still flight to ord frm dfw and i want in http tcoocjsvssqf |
| 14029 |
negative |
americanair carlw i have follow and dm d you please respond to my concern too really disappoint with customer service |
| 14030 |
negative |
americanair to add i have to get up to go to work tomorrow be i do not like have to wait up until or late flightr cs suck |
| 14031 |
negative |
americanair just when i think you guy be do mess up you make it worse your airline ruin hop and dream |
| 14032 |
neutral |
americanair flight nan depart flytpa enroute to dfwairport http tcojmhmkdivl |
| 14033 |
negative |
americanair approach three hours sit in the plane on the grind at dfw on americanairlines flight oscar performance |
| 14034 |
negative |
americanair we have they be useless baggage service call before to tell us we would have bag by now maybe midnight |
| 14035 |
neutral |
americanair check into a flight on your website be about as easy as ask a bear to shit in a toilet justsaying |
| 14036 |
negative |
americanair make some small improvements and retain their program they win all they keep the crappy food and change advantage they lose |
| 14037 |
negative |
americanair aa why have you cancel flightled our flight without courtesy of notify us or alternatives very poor |
| 14038 |
negative |
americanair how have you not load our luggage on the plane and be over an hour delay flight |
| 14039 |
negative |
americanair i spend on my flight could have go on unite for but their mileage program suck |
| 14040 |
negative |
americanair plz bring more agents up to dfw aa cstmr srvc ctr gate a there be only agents and ppl http tcoucveuhurz |
| 14041 |
negative |
americanair the food serve on aa be vile and grossthe entire cabin do not eat their meal survey the flight crew another gross out |
| 14042 |
negative |
americanair the bag be not even load on the plane flight |
| 14043 |
negative |
americanair never get an update and we have the worst communication from you our flight delay be mechanical and not a word poorservice |
| 14044 |
negative |
americanair look like i have best i can hope for i guess it be on us air so i do not think i will get miles on alaska which suck |
| 14045 |
negative |
americanair my navy sisters flight cancld she can not get an agent they have call her back to be put on hold then discnctany help |
| 14046 |
negative |
americanair my wife infant daughter be on aa abidfw en route but delay can you all hold aa to rdu so they can connect |
| 14047 |
neutral |
americanair educate bohol be a c wall volunteer staff i can help the kid or buy a plane ticket i can not do both can you help |
| 14048 |
negative |
americanair anxious to see how you all care for customers you have inconvenience cancel flightledflight |
| 14049 |
negative |
americanair also the problem be not call us at all other airlines send an automatic call and email and they rebook as a courtesy |
| 14050 |
negative |
americanair why can not you handle your customers need cancel flightled flight number lead to a quick goodbye very sad |
| 14051 |
negative |
americanair very upset that i can not select seat for tuesday flight online or over the phone terrible customer service please help |
| 14052 |
neutral |
americanair i need to get from albuquerque nm usa to cebu philippines i be provide educational help for kid can you help me |
| 14053 |
negative |
americanair already do an automate voice tell us to wait hours they have yet to call back |
| 14054 |
negative |
americanair you change my aadvantage travel plan i call to get help but it sea ur too busy hang up on me what give |
| 14055 |
negative |
americanair yes for tomorrow at be but i have to work though i be really mad about the situation |
| 14056 |
negative |
americanair whenever i cheat on you it go horribly wrong i promise i will not stray anymore i be talk about you delta |
| 14057 |
negative |
americanair praywinn between understaffing what look like a labor slowdown weather incompetence and disregard for the customer |
| 14058 |
negative |
americanair i need help with a reservation purchase on americanair but operate on usairways can not get through on the |
| 14059 |
negative |
americanair flight from dfw to light tomorrow have be cancel flightled what do i do next pls advise help |
| 14060 |
negative |
americanair how can you not be take call i need to change my flight |
| 14061 |
negative |
americanair my flight i have reserve for tomorrow have be cancel flightled can i cancel flight my reservation and get a full refund |
| 14062 |
positive |
americanair thank to fa shawn for spectacular service on flt lhrdfw and to fa susan for such a warm engage onboard welcome |
| 14063 |
negative |
americanair i can not choose a seat online because i book on priceline smh |
| 14064 |
negative |
americanair it be not really about the delay it be more about be tell the engine need to be troubleshot make a person paranoid |
| 14065 |
negative |
americanair overweight flight you sell more ticket than you have seat we all know that let us call it what it be |
| 14066 |
neutral |
americanair jaynegelman how about more blacklist too |
| 14067 |
negative |
americanair at jfk flight to boston delay min wait for cater they be board flight to lax wait for over and hour wtf |
| 14068 |
negative |
americanair yes it say my reservation can not be retrieve at this time also i never get an email from aa say my flight be cancel flightled |
| 14069 |
negative |
americanair can you help with my cancel flightled flight i would like to book another flight i have be on hold for minutes and count |
| 14070 |
positive |
americanair i end up on a flight to la my fourth time on standby thank http tconageakpa |
| 14071 |
negative |
americanair be wait on hold for more than an hour |
| 14072 |
negative |
americanair thank now my carry on that you guy insist be check at the gate be miss will not be here till late flight tomorrow morning |
| 14073 |
positive |
americanair that be ok thank for let me know appreciate all the responses |
| 14074 |
negative |
americanair speak too soon min late flightr still wait for bag to load some sympathy would be appreciate at the very least |
| 14075 |
neutral |
americanair heymynameissean sean if you look at the aa schedule it sometimes give you a clue if newairplanes be use they be gr |
| 14076 |
positive |
americanair thank for the show |
| 14077 |
negative |
americanair well do you have take the fun out of air travel phlairport |
| 14078 |
positive |
americanair no worry even though i be talk about seat assignment |
| 14079 |
neutral |
americanair kconti this look like jfk have a great pic of the oneworld jet line up on the opposite side air berlin lan and aa |
| 14080 |
negative |
americanair be try to call all day get hang up on every time your guy be horrible |
| 14081 |
negative |
americanair jameswester see jam we only have dedicate inbound phone line because telephone eat into our billions in profit |
| 14082 |
neutral |
americanair superyan i do hear a last call for board of this flight when i be at jfk a few hours ago good luck wflights |
| 14083 |
negative |
americanair sit on plane for hrs at gate due to computer sys issue at what point do you cancel flight a flight ridiculous phlairport |
| 14084 |
negative |
americanair cjdjpdx not a valid response in for a multinational corp whose profit be measure in billions stop understaffing |
| 14085 |
neutral |
americanair yo could that be a cater truck before mine eye unmoving http tcoaswqwufz |
| 14086 |
negative |
americanair kaps this be an international airline that experience record profit last quarter but they can not staff a call center |
| 14087 |
positive |
americanair great seat on this aircraft |
| 14088 |
negative |
be rudeness and poor customers service a job requirement at americanair be wait hrs and still have not even see one plane |
| 14089 |
neutral |
americanair both picture take at the same time but which be right totallyconfused http tcodvsltqzkmq |
| 14090 |
negative |
americanair aa flight attendant freak out and leave aircraft as passengers react to a h delay and cattle treatment surreal |
| 14091 |
neutral |
americanair miami to rio to participate at rcmoficial represent cisnerosmedia yourstoryhere |
| 14092 |
negative |
americanair a worker just check for ice on our plane use his cell phone flashlight really come on |
| 14093 |
neutral |
americanair cyncyn be you now fly s to madrid from jfk or be this dfword huge |
| 14094 |
negative |
americanair the wine serve in usairways flight be water down somehow right out of the bottle |
| 14095 |
neutral |
americanair who be your pick for best picture i do not want to board your airline until i know |
| 14096 |
negative |
americanair we have more passengers with me there be two more reservation number |
| 14097 |
negative |
americanair patrichruben no profit maximization be your top priority nothing else even register for you dinosaurs |
| 14098 |
neutral |
americanair departure sure be there a cater strike at jfk foxnews cnbc bloombergradio http tcohpgxyzrwo |
| 14099 |
neutral |
americanair derekc so what would be a file number that work need to be character email me derekaustin centuryca easier |
| 14100 |
negative |
americanair manuelc here for you as in yeah we will tweet platitudes at you so you will think our twitter bot care or |
| 14101 |
negative |
americanair flight be suppose to depart at and at we still have not board |
| 14102 |
negative |
americanair you have the worst customer service of any airlines i have ever encounter flat out awful |
| 14103 |
negative |
americanair ezemanalyst why do not you tweet can impersonal responses as though this be the only impatient customer you have get |
| 14104 |
positive |
americanair do thank you so much |
| 14105 |
negative |
americanair nice aa employee make skillful excuse about late flightness due to cater snafu http tcoypvpvdltys |
| 14106 |
negative |
americanair then taxi across dfw airport for min to then state min past depart from gate that we need deice wow uncool untrue |
| 14107 |
negative |
americanair hrs cncld flight late flightr i have land in phl now mins count on tarmac wait for gate pls do better than this |
| 14108 |
negative |
americanair deliver mom s delay bag to the wrong place hrs on hold yesterday hr today still no bag aa http tcoqkkjdfobos |
| 14109 |
negative |
americanair yeah try harder no cater truck in sight can we just leave now wof the food will not eat anyway |
| 14110 |
negative |
americanair this be awful customer service |
| 14111 |
positive |
americanair everything s good now brothaaaaaa |
| 14112 |
negative |
americanair its pull away from gate to get your departure time then leave us on tarmac claim power issue that magically repair |
| 14113 |
neutral |
americanair pm wheel up to be exact i be send a dm |
| 14114 |
negative |
americanair sarahzou translation we do not reinvest our mammoth profit into the customer service experience because we do not care |
| 14115 |
negative |
americanair omg answer your phone i have be on hold for hours cancel flight flight suck |
| 14116 |
negative |
americanair we be through i can quit you i be the nonsense lie be a colossal infringement you can no longer get away with |
| 14117 |
negative |
americanair look like we be about to get go finally |
| 14118 |
negative |
americanair jimdaytv no you could not care less that be why their customer service be run by bots |
| 14119 |
negative |
americanair pls tell me how to get a person on the phone as soon as possible |
| 14120 |
negative |
americanair i have a cancel flight flight tomorrow morning and the number do nothing please i just want to go home |
| 14121 |
neutral |
americanair you will not allow call my husband have a ticket but it look like all the seat be take i can not even call |
| 14122 |
negative |
americanair yes but we have to get home tomorrow please |
| 14123 |
negative |
americanair unfriendly unhelpful agents unannounced gate change delay flight that we find out about by word of mouth |
| 14124 |
negative |
americanair flight still sit at dfw wait for baggage to be load |
| 14125 |
negative |
americanair i try several time to select seat the only ones ever available would have cost me extra per seat |
| 14126 |
negative |
americanair we need a miracle slcairport please help flight get out of here by fingerscrossed pleasegod missmykids |
| 14127 |
neutral |
americanair to aex be it still go |
| 14128 |
negative |
americanair i do not want to stay overnight at this airport i have be here since be this morning |
| 14129 |
negative |
americanair finally about to take off thank for the customer service by the g reps c ctl any idea what cause the system failure |
| 14130 |
negative |
americanair try to rebook a flight with you because of cancel flightlation be a nightmare i be hang up on once can you help me rebook |
| 14131 |
negative |
americanair i have try get help from agents the phone twitter and fb can no one at american airlines help me |
| 14132 |
negative |
americanair close down |
| 14133 |
positive |
americanair it be come and next catch home to dca let us get another great leg too tonight |
| 14134 |
positive |
americanair i appreciate your apology sincerely thank you that be really all i ever want to begin with |
| 14135 |
negative |
americanair aa good job overselling this flight delay minutes to deplane the overflow passengers bag |
| 14136 |
negative |
americanair i have be on the line wait for minutes again |
| 14137 |
negative |
americanair you know nothing about customer service and i will make sure everyone know it |
| 14138 |
negative |
americanair i understand flight cancel flightation but not be able to get through to change that flight for hrs be not acceptable |
| 14139 |
negative |
americanair now i have to pay for a hotel a car ride miss class which i pay k for and miss work and you tell me to talk to someone |
| 14140 |
negative |
americanair your keep hang up on me and make me miss a second flight |
| 14141 |
negative |
americanair yeah that be not help have my bag ship to the correct city the first time probably would have help |
| 14142 |
negative |
americanair i do time and no one be helpful i be miss work nd school nd the manager rem from mia tell me he do not want to talk us |
| 14143 |
negative |
americanair my flight to dfwairport be cancel flightled mess ensue please thank the awesome marcos concierge key gru for sort it out |
| 14144 |
negative |
americanair i have not be rebooked i call and leave my number for a callback but have not hear anything and my flight be tomorrow |
| 14145 |
negative |
americanair not enough push crew for jfk he delay and count |
| 14146 |
negative |
americanair i can not believe how long flight phi be take i know it be us airways but you own it i would really like to get home |
| 14147 |
negative |
americanair hopefully you guy be will to cover my lovely car rental and live charge i love be here for two extra days |
| 14148 |
negative |
americanair same as yesterday s cancel flight flight aa your customer support be just awful |
| 14149 |
negative |
americanair big surprise flight be delay hopefully not for hours like our flight here thank again for a sleepless night |
| 14150 |
negative |
americanair really not even worthy of a response this be begin of a social media alert to the world that aa and usairways be useles |
| 14151 |
negative |
americanair hi aa friends my sis s flight aa dfw mke be cancel flight due to weather any way you can help here what be her options |
| 14152 |
negative |
americanair be that something the crew on the current leg can request of the gate team on the next leg |
| 14153 |
negative |
americanair i have not there be no option for even get a call back |
| 14154 |
negative |
americanair tomorrows flight cancel flight i understand three hour wait for a call back and now minutes on hold not cool |
| 14155 |
negative |
americanair all flight cancel flight tomorrow and that mean i be strand at the airport for the night wow |
| 14156 |
negative |
americanair how hard be it to have cater ready to go |
| 14157 |
negative |
americanair why do your iphone app not have any sort of notifications option |
| 14158 |
negative |
americanair this be unbelievable and unacceptable flight jfk everyone at the gate be upset as most of us have be here all day |
| 14159 |
negative |
americanair i make my flight but then still have no update email when i land no info ever send on that or second flight lose my biz |
| 14160 |
negative |
americanair flight dfw still have all passengers sit on the plane wait for luggage to be load still wait |
| 14161 |
negative |
americanair i still be not on a flight i have be here allll day and now we be not board because we be wait for cater |
| 14162 |
negative |
americanair my husband and year old son stick overnight in dc thank to crew members argue over who be board the flight |
| 14163 |
negative |
americanair if this be how you guy work then i will never fly with you guy again |
| 14164 |
positive |
americanair versus jetblue in customer service who will win for me americanair be a convenience to a trip to cali |
| 14165 |
negative |
americanair agents refuse to help too busy need to call advantage no one will to help and apparently be exec plat mean zero |
| 14166 |
negative |
americanair fight get cancel flight can you help me rebook a flight call center be too busy to answer call or even put me on hold yuck |
| 14167 |
neutral |
americanair you should be contact her for a refund dm me and i will provide phone number |
| 14168 |
negative |
americanair ah if only we could get through we have try for over hrs can we call unite |
| 14169 |
negative |
americanair this be ridiculous you all really have terrible customer service and a lack of urgency i be convince |
| 14170 |
negative |
americanair of course it be not your intention issue lie in lack of response she do contact you directly she sit on hold for mins |
| 14171 |
negative |
americanair i have be wait at this airport since be and have to wait until tomorrow and can not get any sort of help |
| 14172 |
negative |
americanair pathetic to have your gate agents lie to my face when you be at fault |
| 14173 |
negative |
americanair try to check in for flight on line not work agents too busy to take my call |
| 14174 |
neutral |
americanair yep they move me to a as they show me fly standby |
| 14175 |
negative |
americanair understand the weather but would be nice to hear an apology on the phone when you move my flight to an inconvenient day |
| 14176 |
negative |
americanair my baggage be lose my flight cancel flightled and i get no accommodations not even to another airline at least one free hotel |
| 14177 |
neutral |
americanair i be on into dallas do i have any chance of catch to boston do i need to run from gate d to a |
| 14178 |
negative |
americanair aa i need a hail mary how do i get from dallas to joplin jln in the next hours will to fly to other airports and drive |
| 14179 |
negative |
americanair i have be on hold for about and a half hours now thank for cancel flight my flight and not notify me |
| 14180 |
negative |
americanair rude gate agent by aa ordlga just now seem to have a temper make me check in a bag that fit inside the sizer |
| 14181 |
neutral |
americanair hi ho hi ho it be off to work i go weeklycommuteonaa http tcojqhgjtmw |
| 14182 |
negative |
americanair you put a sour taste on this customer s vacation it be joke watch those we care thank for choose us videos |
| 14183 |
neutral |
americanair be you expect flight out of dfw to be cancel flightled tomorrow be and afternoon |
| 14184 |
negative |
americanair help us here we be stick here jfk for more than hours we need to go home flight saveus |
| 14185 |
negative |
americanair let us me get in line for call back in over hours i will just hope the ticket leave on the flight i want be still there late flightr |
| 14186 |
negative |
americanair flight aa lax to las close too early and gate agents give us hassle patheticcx |
| 14187 |
negative |
americanair i be honestly in shock how this process and service compare to my other airline experience not really sure what to say |
| 14188 |
negative |
americanair here we go again aa plane not ready be we go to find the crew run out of time again like last night shortstaffed |
| 14189 |
negative |
americanair flight dfw still have all passengers sit on the plane wait for luggage to be load |
| 14190 |
neutral |
americanair at what email adress can i send your ceo mr doug parker a letter that he hopefully read |
| 14191 |
negative |
americanair why do your customer service line say we be experience high call volume and then spontaneously hangup on the person |
| 14192 |
negative |
americanair well its be over hours now and still no one have pick up try pay overtime and bring in more people |
| 14193 |
neutral |
americanair what be the best way to check on any delay or cancel flightlations for my flight out of dfw on tuesday |
| 14194 |
positive |
americanair bershawnjackson big up to newark airport staff ddean i be also treat lovely while i be in town |
| 14195 |
negative |
americanair pleaseeee find my suitcase i want deoderant and a clean shirt for work tomorrow |
| 14196 |
neutral |
americanair here you go https tcoomviega |
| 14197 |
neutral |
americanair hey so i think i leave my wallet on you can i have it back please |
| 14198 |
positive |
americanair ok thank you have a great night aa team |
| 14199 |
neutral |
americanair can you please give me a travel agent support phone number i can not find it on your website thank |
| 14200 |
negative |
americanair any idea what be up with flight aa |
| 14201 |
negative |
americanair your maint delay leave us stick in den flight be on plane for hrs stop fly break french plan |
| 14202 |
negative |
americanair suck teco teco reclameaqui tripadvisor http tcoaugjscmolu |
| 14203 |
negative |
americanair you can not get us to cincy but our luggage will still go there tonight strand us in dallas for days wof clothe yousuck |
| 14204 |
negative |
americanair it just hang up and your agents on the grind be useless how do not i have a seat on a first class ticket book weeks ago |
| 14205 |
negative |
americanair i have literally be hold for more than hours now i be tell hrs you all be sabotage any chance i have of get home |
| 14206 |
negative |
americanair we be still here guy you be the worst |
| 14207 |
negative |
americanair hours on the airport |
| 14208 |
negative |
americanair do not understand why i have zero flt info no email he wait time on ph line so much for advan mem |
| 14209 |
negative |
americanair ok so why be it late flight and for that matter why be my flight cancel flight this morning i have be in yyz since be |
| 14210 |
negative |
americanair plane break unload the passengers tell to re enter to only come back off flight cancel flightled miss wed badbusiness |
| 14211 |
negative |
americanair very upset with my hometown airline stick in den flt cancel flightled others here with me get new flt info |
| 14212 |
negative |
americanair absolutely worse cust svc ever experience in yrs of fly supvrs at iah extremely rude poorservice travel |
| 14213 |
negative |
americanair kid upset my staff upset one accuse of steal fruit mistreatment due to airline policy of an austic child |
| 14214 |
negative |
americanair i have be try to get through to someone about my cancel flightled flight tomorrow for over hours |
| 14215 |
negative |
americanair trip cut hrs short due to flight changemassive layovers no peanuts or crackers ask for ho and receive about oz |
| 14216 |
negative |
americanair flight s cancel flightled website say to call phone numberphone say to check online how be i suppose to get some help |
| 14217 |
negative |
americanair yes we spend the whole day talk to agents and someone finally offer to let him stay in a hotel |
| 14218 |
negative |
americanair flight from jfk to ege be cxld after on runway for an hour flight move to be but they will not give luggage back nice |
| 14219 |
negative |
americanair delay for two hours at ord cdg the one time i need to be there to catch a train |
| 14220 |
negative |
americanair not to mention its a three hour wait to get an agent on the phone |
| 14221 |
negative |
americanair cancel flight our flight and now be still delay not cool |
| 14222 |
negative |
americanair we do for the last hours your customer service be horrendous i should have fly delta |
| 14223 |
negative |
americanair there be a full flight of customers sit on the plane wait for baggage to be load on aa in dfw why hour delay |
| 14224 |
negative |
americanair why a different airport i have no way of get to a different airport |
| 14225 |
negative |
americanair aa agent say i repeat myself when i be explain i tell him i understand english his reply our conversation be over |
| 14226 |
negative |
americanair long wait i literally go shop at different center have lunch and prepare dinner surprise it be winter staff better |
| 14227 |
negative |
americanair aa be also over an hour late flight to depart ohare and now we have no luggage not happy stand in a long line at baggage svc |
| 14228 |
negative |
americanair be flight dfw to gsp go to be cancel flightled tomorrow |
| 14229 |
negative |
americanair stick on the plane in charlotte go to miss my connection no word from staff maybe some damn pretzels |
| 14230 |
neutral |
americanair do you happen to know if that plane will be repaint or fly off into the sunset |
| 14231 |
negative |
americanair aa cancel flight on rebooked on us air on have to be a nonstop on for us |
| 14232 |
negative |
americanair today s wait be a violation of dot passengerbillofrights http tcogxvfumniz |
| 14233 |
negative |
americanair arrive in lax from ord flight aa no luggage |
| 14234 |
negative |
americanair i have get a ba flight as your airport could not accommodate us we be leave without any info no vouchers for food nothing |
| 14235 |
negative |
americanair flight i need b on the first flight out frm mia tpa i be extremely irritate i have be at this airport for hrs |
| 14236 |
positive |
americanair many trip come up i will see you soon |
| 14237 |
neutral |
americanair message and pics send |
| 14238 |
negative |
americanair flight in dfw now delay hours wait sit in plane for baggage to be load why |
| 14239 |
negative |
americanair be try to book a whole new flight since hours what be wrong with your website |
| 14240 |
neutral |
americanair consider it be purchase on the st and i attempt to use it again on the st i believe it would fit these parameters |
| 14241 |
positive |
americanair pretty impress with the in flight entertainment full touch usable smooth good selection |
| 14242 |
negative |
americanair now your site be not work wtf |
| 14243 |
negative |
americanair delta jetblue can you help spiritairlines be in the wrong stick in florida days they need to learn from real airlines |
| 14244 |
negative |
americanair it be not disrupt it be cancel flightled airport agents be horrendous sharon be your saviour |
| 14245 |
positive |
americanair i be great thank keep up the good work |
| 14246 |
negative |
americanair my flight have be delay i can not talk reach anyone in customer service because of high call volume |
| 14247 |
negative |
americanair why do your rtw planner spec circle pacific not let me even plan the demo rout from your website |
| 14248 |
negative |
americanair dfwairport listen to all the flight take off over my house and kick myself for flight book problems an be flight tomorrow iceday |
| 14249 |
negative |
americanair delta jetblue i be go to be stick in florida for days because spiritairlines would not hold my connect flight to lga |
| 14250 |
neutral |
americanair yes i will do just that as soon as i have a moment to gather my thoughts |
| 14251 |
negative |
americanair i even go to ticket counter and get no help |
| 14252 |
negative |
americanair just learn my flight be cancel flightledcan not get through by phone and do not see any option for assistance online any suggestions |
| 14253 |
negative |
americanair get an email about an itinerary change but can not seem to get to anyone on phone new flight time do not work for me help |
| 14254 |
neutral |
americanair please help my flight appear cancel flight from ft lauderdale to dallas to lax be there anything leave from mia or fll thxu |
| 14255 |
negative |
americanair s computer systems be down can not leave without a flight plan any eta american air |
| 14256 |
negative |
americanair reflight book problems for the follow day be unacceptable dming you that and our phone number |
| 14257 |
negative |
americanair i want the flight i have on hold i do not want a new flight |
| 14258 |
negative |
americanair sit at the gate on flight for an hour due to sabre be down what backup plan be in place if sabre can not be fix |
| 14259 |
neutral |
americanair dfwairport get rebooked through the aa online app |
| 14260 |
negative |
americanair please pray for us that our gear be not lose or steal due to your incompetent employees cnn abcnews msnbc photography |
| 14261 |
positive |
americanair shoutout to the agent on duty now gate b abq outstanding customer service w delay flt http tcoooejdjop |
| 14262 |
negative |
americanair be this how you want to treat your platinum and two gold flyers |
| 14263 |
negative |
americanair your gate attendants in abq be awful as be your service you should be ashamed terrible experience here from start to finish |
| 14264 |
negative |
americanair still sit in airport as flt delay until but still not board what be happen no info |
| 14265 |
negative |
americanair sacraig no gate agent and only pa update for hours hint at abandonment horrible experience for all passengers |
| 14266 |
negative |
americanair be a very long day in philly pm flt to ord cancel flight with no notice no message no email not nice for we platinums |
| 14267 |
negative |
americanair my travel for tomorrow be cancel flightled and then stupidly rebooked for tomorrow i can not get through to reservations |
| 14268 |
neutral |
americanair what name and department do it come under thank |
| 14269 |
negative |
americanair cancel flightled can not get out for two days no explanation |
| 14270 |
negative |
americanair sacraig no not help one bite actually end up drive home due to extreme disorganization and lack of communication |
| 14271 |
negative |
americanair unite need our ticket number since you rebooked us and you give the incorrect ticket number now we can not check in help |
| 14272 |
negative |
nothelpful mt americanair our call volume be extremely high today our apologies please continue contact reservations for assistance |
| 14273 |
negative |
americanair i have be try to call to cxl a reservation for tomorrow due to need surgery this week can not get through |
| 14274 |
negative |
americanair i can not keep dial you guy all day can i get into the callback queue |
| 14275 |
neutral |
americanair cancel flight previous request will accept ticket number for document number |
| 14276 |
negative |
americanair i have call that and they say they can not help me and it be out of their hand i really feel like an under appreciate customer |
| 14277 |
neutral |
americanair inch |
| 14278 |
positive |
americanair thank you good suggestion i check and we be not rebooked we will keep check and look for other flight |
| 14279 |
negative |
americanair they could be see if your horrible customer service group would actually update the information never fly american again |
| 14280 |
neutral |
americanair be on web site request refund for cancel flightled flight it require numerical document number where get it |
| 14281 |
positive |
americanair hmm look like you look at my tweet from last month not this one be able to get youk agent to help me thank |
| 14282 |
negative |
americanair stick on a plane at jfk food be not on the plane now we need to wait crew to push back the plane good job aa |
| 14283 |
negative |
americanair no one meet flight to lax to tell passengers where to go or what flight they be rebooked on badmgmt americanairlines |
| 14284 |
negative |
americanair while i be aggravate should not baggage fee disappear now that gas price have drop |
| 14285 |
positive |
americanair dawndavis you be very welcome dawn we love take you fly let us do it again again in week |
| 14286 |
negative |
americanair never fail to disappoint wait at jfk an hour after schedule take off and still no word on departure |
| 14287 |
negative |
americanair one of my luggage do not make it onto my flight hope it really get here tomorrow as i be tell |
| 14288 |
negative |
americanair lose my wife s luggage and nobody give you and answer all they say be go here or call there |
| 14289 |
neutral |
americanair check your dm pls |
| 14290 |
negative |
americanair why do not you have driver service to get employees to work in bad weather like hospitals etc badmgmt americanairlines |
| 14291 |
negative |
americanair the fact that that rule make it poor customer service i can cancel flightchange on southwestair with no penalty or hoop |
| 14292 |
positive |
americanair thank you you will see me |
| 14293 |
negative |
americanair a phone call or email when you cancel flight a flight would be lovely |
| 14294 |
neutral |
americanair a guy try right |
| 14295 |
negative |
americanair you have now put me on a ba flight can i get access for for the lounge be at ord for hrs now and still have to go |
| 14296 |
negative |
americanair flight from iad to lax sit for more than hrs because grind crew could not drive in snow badmgmt americanairlines |
| 14297 |
positive |
americanair haha i have a board pass for b be board the plane and the gate agent tell me to go to g i be here now no worry |
| 14298 |
negative |
americanair you cxl both my flight tofrom dfw to cll wof notice then treat me like trash on the phone and offer no compensation wth |
| 14299 |
negative |
as be i americanair but thankfully there be a unite lounge next door really not impress by oneworld partnerships |
| 14300 |
negative |
americanair delay wow |
| 14301 |
negative |
americanair my flt aa for get cncled and i can not get hold of a csr so i can get alternate arrangement plz help |
| 14302 |
negative |
americanair our flight be cancel flightled and rebooked to unite you do not give them accurate ticket number now we can not check in annoy |
| 14303 |
negative |
americanair you guy be totally lose me i have be an aa fan for years but tell me reps be busy and hang up on me be really bad |
| 14304 |
negative |
americanair nynjairports aa mins for priority bag to arrive now late flight for even plan delta min bag guarantee anyone |
| 14305 |
negative |
americanair sit in a hour long at least phone queue hop i get things rebooked in time or at least some plastic wing tear |
| 14306 |
negative |
americanair it be always better to find out equipment be inop on the grind than in the air safetyfirst |
| 14307 |
negative |
americanair be rude a hire requirement at key west airport shake my head |
| 14308 |
neutral |
americanair can i dm you info |
| 14309 |
negative |
americanair out of delay flight you suck and get worse |
| 14310 |
negative |
americanair tire of sit on a delay again and again computer down |
| 14311 |
negative |
americanair dotnetnate two hour wait for exps as i sit on a jfk phx flight because us computers be down any shoot at an lax flight |
| 14312 |
positive |
americanair awesome thx |
| 14313 |
negative |
americanair seguinej aa this be a joke right that line be not even accept call right now they just hang up |
| 14314 |
negative |
americanair yes and rebooked incorrectly |
| 14315 |
negative |
americanair fair enough but they could have at least tell us once again it be the lack of communication delay happen just tell me |
| 14316 |
negative |
americanair even with call you have not be able to help us anyway nevergettinghome |
| 14317 |
negative |
americanair be the cancel flightled one |
| 14318 |
positive |
americanair get us to lga safely thank for take the time to make the plane safe before fly |
| 14319 |
negative |
americanair cancel flightled my flight do not notify me and i can only rebook by phone but can not get through to an agent epic fail |
| 14320 |
negative |
americanair i be just severely upset by the rude cs rep i get she be prob stress but i be too an aw let me help cld mk it btr |
| 14321 |
negative |
americanair while i be sensitive to this fact i do not believe that warrant poor service a little help compassion go a long way |
| 14322 |
positive |
americanair flight attendant yeseniahernandez provide excellent service among peculiar condition throughout the day |
| 14323 |
negative |
americanair i do time with of those be hang up on the other one it finally send me to the call back notification fixyourstuff |
| 14324 |
negative |
americanair complt incompetence on flt lav delay from a pln that lnded last nite no internet and poor svc not what i expect from you |
| 14325 |
positive |
americanair just land crew could not have be more gracious or accommodate although a long delay i appreciate your prompt response |
| 14326 |
negative |
americanair why would i bother waste my time call them when they be gunna do nothing |
| 14327 |
negative |
americanair five time at last count |
| 14328 |
negative |
americanair as usual my next flight show on time but it be suppose to leave in minutes and have not board |
| 14329 |
negative |
americanair i be not sure if i be rebooked now in a line at airport try to work it out the earlier i can get to sfo the better |
| 14330 |
negative |
americanair orbitz have only show priority seat since we book pay weeks ago |
| 14331 |
negative |
americanair have cancel flight their last flight into shv tonight all flight for tomorrow february out of shv and multiple flight into shv |
| 14332 |
negative |
americanair this might look good but the pita be inedible last year delicious shrimp cocktail this year garbage http tcosotlxqsrp |
| 14333 |
negative |
americanair that be if it be ever complete and if i can ever get through customer service theydontanswer |
| 14334 |
negative |
americanair where be your ticket offices in boston impossible to book by phone or use vouchers on website what a headache please help |
| 14335 |
negative |
americanair not sure what this mean but son and i will certainly have operational need for seat during flt next friday yet |
| 14336 |
positive |
americanair flight have be on time late flightly though |
| 14337 |
negative |
americanair sentierimelinda any update it should not take hours for assistance i love southwestair |
| 14338 |
negative |
americanair i have fly you many years without a complaint you should start listen to your customers you go from first to worst |
| 14339 |
negative |
americanair cancel flightled of my flight for maintenance customer service desk be empty can i get a hotel at least http tcoypbkcirbxu |
| 14340 |
negative |
americanair serve me rubber pasta cover in sauce that taste like plastic do you have any food for human consumption anymore |
| 14341 |
negative |
americanair why do exp members have to wait over hours to speak with an operator surely this be a mistake |
| 14342 |
negative |
americanair you cancel flightled my flight for tomorrow and tell me to call reservations but then refuse to take my call not cool hateful |
| 14343 |
negative |
americanair no worry they call back hrs late flightr while i be asleep and take an additional fee so by aa standards everything s gr |
| 14344 |
negative |
americanair you can not spell airline and i trust you to get me home on time and safe you be the worst gobankrupt http tcoamcuiewo |
| 14345 |
negative |
americanair ty can you confirm or deny if aa leave jfk i want to figure out if more delay be in store internet give different info |
| 14346 |
negative |
americanair where be your ticket offices in boston impossible to book by phone or use voucher on website what a headache please help |
| 14347 |
negative |
americanair i change my own flight to tonight why could not aa do that on my behalf instead of a flight tomorrow poor effort all around |
| 14348 |
neutral |
americanair should be see this sunset from st john usvi not philly http tcodndoepqukz |
| 14349 |
negative |
americanair she should not only get a refund but also an apology for the deplorable service |
| 14350 |
negative |
americanair third you lose her bag after mins of be on hold you tell her she would eventually get her bag completely unacceptable |
| 14351 |
negative |
americanair second she sit on the tarmac for hrs only to be tell it would be mins |
| 14352 |
negative |
americanair there be a direct from miami w a seat but you rebooked niece tuesday can not get through on phone customerservicefail |
| 14353 |
negative |
americanair you have such a confuse web sitecomplicated order process this be why i typically fly southwestair |
| 14354 |
negative |
americanair first my sister have zero food in her cross country flight with no type of warn or voucher |
| 14355 |
negative |
americanair i need to change a ticket and my res can not be change online i also can not get a call through due to high volume can you help |
| 14356 |
negative |
americanair rent van drive miles with strangers arrive home be no offer of help from aa http tcobttgmyna |
| 14357 |
negative |
americanair the ticket be a poor gesture of goodwill for miss trip to a top status flyer i may not next time aa lhrord |
| 14358 |
negative |
americanair nynjairports do you guy teach poor customer service or be it just part of an american dream |
| 14359 |
negative |
americanair dtw to lag at flight cancel flightled with no notice give a voucher to a dirty hotel with no food vouchers or apology |
| 14360 |
positive |
americanair i would like to thank the customer service team for their response to my cancel flightled flight but just offer to cont |
| 14361 |
negative |
americanair no one answer phone delayedcancelled flightled flight rude employees you only get i be sorry we apologize blah blah blah bad |
| 14362 |
negative |
americanair reservation line will not let me speak to a representative because they be too busy they literally disconnect you why bother |
| 14363 |
positive |
americanair yes call your uk number on skypewell worth the i recommend others do the same |
| 14364 |
negative |
americanair i be try to call and book a reward ticket on one world partner but your automate system will not let me talk to any great job |
| 14365 |
negative |
americanair we be wait flight we be at jfk for about h newyork viracopos americanairlines http tcofheslpmu |
| 14366 |
negative |
americanair travisamex please please american call me so i can rebook ticket |
| 14367 |
negative |
americanair dfwairport have be try to get canx flight resched since noon get call back but call disconnect as soon as i answer |
| 14368 |
negative |
americanair most horrendous service ever on off two plan be in phil for hrs now captain can not get flight info to print wtf |
| 14369 |
negative |
americanair you suck worst airline ever i will never be fly you again i have be stick here for hours no one be help fuckoff |
| 14370 |
negative |
americanair i have be on hold hours second of it with a rude agent |
| 14371 |
negative |
americanair dear american when do hour hold time become the industry standard have you hear of additional staff during weather |
| 14372 |
negative |
americanair the best the agent could do be put me on a flight arrive tomorrow afternoon with a six hour layover |
| 14373 |
negative |
americanair that be unacceptable they should allow me to wait on hold or take my number and call me themselves |
| 14374 |
positive |
americanair rdu customer service be awesome thank give them all bonuses |
| 14375 |
negative |
americanair i let a crew member know every time this happen which be most of the time |
| 14376 |
negative |
americanair be you kid me no one answer call on reserv line due to high call volume and not even an option to wait brutal |
| 14377 |
negative |
americanair lga nashville cancel flightled phone center no help fabulous staff at gate d help young men handle crowd well |
| 14378 |
negative |
americanair man we have be sit in ua on the tarmac for mins rescue us please |
| 14379 |
neutral |
americanair next friday i will take aa to lgasat morning ususdo i have to take my bag at lga or i get them to my final dest |
| 14380 |
neutral |
americanair your message be delay i just respond |
| 14381 |
negative |
americanair please fix your inventory system plat upgrade then bump down after board fa say they make a mistake aa ac |
| 14382 |
positive |
americanair i be fly with your competitor today start with an you and end with d i will never make that mistake again americanforlife |
| 14383 |
positive |
americanair always enjoy my time now on the plane to dfw |
| 14384 |
negative |
americanair late flight from phoenix give tick away when arrive chicago hold bag hostage chicago rent van drive to toledo hr drive |
| 14385 |
negative |
americanair need assistance very frustrate i can not reach reservations by phone try to book online get fare no longer avail msg |
| 14386 |
negative |
americanair i want to speak to a human be this be not an obscene request |
| 14387 |
negative |
americanair flight tomorrow have no idea if we have be reschedule and can not fix online have to talk to an agent yet no one answer |
| 14388 |
negative |
americanair be you kid you do not think i have do that i have call dozens of time it tell me to call back hang up |
| 14389 |
negative |
americanair i do should i expect a response in this fiscal year this calendar year never |
| 14390 |
negative |
americanair still wait on bag from flight yesterday first class passenger not happy with your service |
| 14391 |
positive |
americanair aa on time and awesome flight great job american |
| 14392 |
negative |
americanair no response to dm or email yet customer service |
| 14393 |
negative |
americanair understand wait hours for callback on the exec plat line but when call drop the agent could at least try again |
| 14394 |
negative |
americanair but they refuse to unload our luggage so we be stick in below freeze weather wof our cold weather clothe |
| 14395 |
negative |
americanair that be not what i ask i be look to change a flight book problems for can you help |
| 14396 |
negative |
americanair your service be horrible i can not get a straight answer from your grind agents |
| 14397 |
negative |
americanair why be my flight from miami to dallas monday reschedule to tuesday |
| 14398 |
negative |
americanair yes your service in guc suck your gate agent push a passenger and have be rude to everyone since we get here |
| 14399 |
negative |
americanair den dfw we do not want to be ticket on a new flight just refund for our cancel flight flight |
| 14400 |
negative |
americanair after days no bag amaze the way that you neglect customers |
| 14401 |
negative |
americanair worst airline ever we have be strand for hours because of your hour delay with flight last night |
| 14402 |
negative |
americanair be there not an email address i can send my issue to you guy screw up and rebooked my flight to the wrong day please help |
| 14403 |
neutral |
americanair i have an issue that require a bite more than a tweet to explain do you all have an email |
| 14404 |
negative |
americanair pls help this be seriously beyond ridiculous |
| 14405 |
negative |
americanair please call us back to rebook we need to get back to columbus please help |
| 14406 |
negative |
americanair rebooked for tomorrow morning never be here not sure what i can see before tomorrow morning |
| 14407 |
negative |
americanair still wait for a call back attempt and hour can not put a hold on an online tix we be within seven day window |
| 14408 |
negative |
americanair seat gvn away strangers in chicago rent van drive to toledo no help no offer no hotel http tconxqijcojnj |
| 14409 |
negative |
americanair gold elite loyalty customercan not count on my hometown prefer airline to do right bum |
| 14410 |
negative |
americanair tcunningham please call us back to rebook we can not through we need to get to columbus |
| 14411 |
negative |
americanair flight to dca i need to change as soon as possible help can not get through |
| 14412 |
negative |
americanair my flight be cancel flightled and we can only call in but you be not accept call how do i reschedule my flight |
| 14413 |
negative |
americanair jacquelyn at charlotte just deny me compensation after be cancel flight due to plane malfunction well within your control |
| 14414 |
neutral |
americanair flight be the first flight |
| 14415 |
positive |
americanair always love open the upgrade email |
| 14416 |
negative |
americanair call executive platinum desk and get a two hour call back time hrs late flightr still no call and still stick in chicago |
| 14417 |
negative |
americanair i need to order a special meal and i can not reach aa be on hold for over hours |
| 14418 |
negative |
americanair two delay flight today that be not weather relate flightd keep up the good work |
| 14419 |
negative |
americanair two hours late flightr and still wait for a callback need to reschedule flight hopefully to the late flightr one tomo not cancel flight |
| 14420 |
negative |
americanair i be about to take off but one of your reps at a different gate be rude when i ask for assistance thank though |
| 14421 |
negative |
americanair flt cancel flight reschedule to bad time try hrs website state can not do onlineuseless website help |
| 14422 |
negative |
americanair we be still stucked in the airport aadelay aa |
| 14423 |
positive |
americanair flight dallas to grand junction amazingflightcrew |
| 14424 |
negative |
americanair redirect my flight without tell me service be abysmal |
| 14425 |
negative |
americanair really american airlines service be las vegas be shock absolute jokers take your reputation more seriously |
| 14426 |
negative |
americanair no one receive text alert automate call anything either literally no information as to what be happen |
| 14427 |
negative |
americanair aftr hrs bng hold hstg at mia bc aa refsd to get med bag bag fnd aa then refsd to fix tkts they cnceld say to fly |
| 14428 |
neutral |
americanair just download the app for iphone notice drink coupon but nothing be display get ready to fly |
| 14429 |
negative |
americanair the reservation system will not even let us leave our phone i have no way to fix that you rebooked me on wrong day |
| 14430 |
positive |
americanair yep they have be good now can you make that flight to mci wait just a tick |
| 14431 |
negative |
americanair we get to minutes after takeoff time before anyone wander over to address the line of people |
| 14432 |
negative |
americanair be rebooked for tomorrow you fail to put me on dl flight today despite my ask and available seat dl still available |
| 14433 |
negative |
americanair st leg of my flight nyc tomorrow have be cancel flightled if you make me hold for hrs i may miss my only chance back home |
| 14434 |
negative |
americanair there be also not one single person at the counter answer question for our plane full of confuse people no staff at all |
| 14435 |
negative |
americanair that be a complete cop out you ask what the issue be then do nothing about it how be we suppose to sort the situation now |
| 14436 |
negative |
americanair fcuk you shit service you get no fan |
| 14437 |
negative |
americanair flight for tomorrow have already be cancel flightled what do i do now |
| 14438 |
neutral |
americanair i will thank you what do i do if i can not get through and my flight on hold cancel flight |
| 14439 |
neutral |
americanair so how do we get me a person |
| 14440 |
negative |
americanair not only do you rebook me on the wrong day your phone system say it can not handle the volume and hang up on me |
| 14441 |
neutral |
americanair where do i look for cabin crew vacancies |
| 14442 |
negative |
americanair how do my prime ticket seat get switch on aa not sure what be go on here |
| 14443 |
neutral |
americanair hi how be you |
| 14444 |
negative |
americanair can not talk to any agents keep get hang up on crazy |
| 14445 |
negative |
americanair cancel flight my flight do not send an email text or call now i be strand in louisville |
| 14446 |
negative |
americanair hi you cancel flightled our flight back to the us and now will not take our call what be we suppose to do |
| 14447 |
negative |
americanair i get rebooked on on us airways by you guy but the flight i get will not work any help would be appreciate |
| 14448 |
negative |
americanair on hold for mins and then use the call back service only to have an agent call me and put me on hold foreveranyone there |
| 14449 |
neutral |
americanair can you upgrade with cash to main cabin extra after buy an aadvantage mileage saver use miles can not seem to do it |
| 14450 |
negative |
americanair americanair how do you expect to do that |
| 14451 |
negative |
americanair my flight tomorrow be cancel flight can not do anything online and can not get through on phone help |
| 14452 |
negative |
americanair they do tell that our luggage stay inside the plane look this video http tcoyokkhhqcmp |
| 14453 |
negative |
americanair karabuxthomps yeah i have a lot of question number one how dare you |
| 14454 |
neutral |
americanair hi guy check in usaa jfk phx and renew admirals club today |
| 14455 |
neutral |
americanair hey guy dmed you a question about when mile upgrade post after earn hope to use tomorrow |
| 14456 |
negative |
americanair try that and can not get through |
| 14457 |
negative |
americanair i have be book on the wrong flight and now pe desk have a wait of more than hours |
| 14458 |
negative |
americanair you think i have not try that multiple time the status of my bag be that it should have be here yesterday so disgust |
| 14459 |
negative |
americanair thnkx bt do not help now we will need to go way out of our way to get where we need to be for the you charge this suck neveragain |
| 14460 |
negative |
americanair i get can appreciate that i have just have so many problems in the last year fly with guy pretty aggravate |
| 14461 |
negative |
americanair not sure why i would bother when the agent at the airport do not help nobody on phone would ticket cancel flightled for no reason |
| 14462 |
negative |
americanair help need complaint ticket passenger with no available seat schedule to leave late flightr today |
| 14463 |
negative |
americanair leave our luggage in the baggage claim without any previous information that be not the deal http tcoottyrymzd |
| 14464 |
neutral |
americanair hours to be answer on a call |
| 14465 |
negative |
americanair somehow between dfw and mia i get bump from b all the way to g on what be up with that |
| 14466 |
negative |
americanair americanairlines hr wait for bag if this be the a taste of the worlds largest airline heaven help aviation |
| 14467 |
negative |
americanair macario but you be late flight again again and again where be the crew |
| 14468 |
positive |
americanair fantastic support by the twitter team i appreciate it thank again |
| 14469 |
neutral |
americanair hang up on now many time try to cal crazy |
| 14470 |
negative |
americanair that be quite an impressive list of fee |
| 14471 |
negative |
americanair golfwithwoody do not buy it woody they be make it much worse with understaffing rudeness and prerookie mistake |
| 14472 |
negative |
americanair you have to run the engine to troubleshoot an issue before board the plane how about another plane aa miatoiah |
| 14473 |
negative |
americanair russellswriting russ please contact reservations at for reflight book problems options good luck with that |
| 14474 |
negative |
americanair flight be cancel flightled can you guy help |
| 14475 |
negative |
americanair change flight from bna to ahead of weather slam me with cost diff because no weather advisory really |
| 14476 |
negative |
americanair my itinerary be from ewr to dallas to la you cancel flightled my flight you have my money find a way to get me there from ewr |
| 14477 |
negative |
americanair an hour at baggage carousel and still no luggage nail in the coffin |
| 14478 |
positive |
americanair nicest people ever flight to chicagothanks david deane norma sedholm for make me feel comfortable |
| 14479 |
negative |
americanair can not get thru by phone to use a credit that be about to expire frustrate aacom |
| 14480 |
neutral |
americanair when be next lax jfk flight today |
| 14481 |
positive |
americanair appreciate update have also appreciate our pilot effort to explain to us just now accurate authoritative comms be vital |
| 14482 |
negative |
americanair now down to only one agent help a stagnant line of almost customers super |
| 14483 |
negative |
americanair the bad weather be not a surprise you should have doubletriple staff on hand to handle call way to treat your customers |
| 14484 |
negative |
americanair after all the plane do not land in identical or worse condition at grk accord to metars |
| 14485 |
negative |
americanair flight cancel flight out of lax for tomorrow due to connection in dfw help please we can go out of orange or burbank |
| 14486 |
negative |
americanair first the pilot then the cater |
| 14487 |
negative |
americanair also not the reservations team s fault bad topdown decision i feel bad for the reservations and social media team |
| 14488 |
negative |
americanair i would like a refund for this flight they delay the flight time i feel like you be make fun of us |
| 14489 |
negative |
americanair thenatek i submit a complaint via that link in december follow up in january never hear back badcustomerservice |
| 14490 |
positive |
americanair greatest newark gate agents ever david deane norma sedholm and luz calderon just make me feel like a king americanairlines |
| 14491 |
negative |
americanair flight be cancel flightled can not get through to the desk and nothing show online under my reservation what do i do |
| 14492 |
negative |
americanair the point of the pic if your reps struggle with the merger this much imagine how it be for the public http tcohqdbiruvg |
| 14493 |
negative |
americanair flight be out of ewr stop at dallas then to la i need to be in la tonight |
| 14494 |
negative |
americanair i be fly from ft lauderdale fl to seattle wa on the until the and they do not want to honor my flight |
| 14495 |
negative |
americanair be not able to get on hold your system keep kick me to the main menu |
| 14496 |
negative |
americanair seattle checkin desk service full service line desks service priority full srvc wait minutes customer svc fail |
| 14497 |
negative |
americanair hey try call customer service and be tell there be a hour wait this have be for the past hours thank you suck |
| 14498 |
negative |
americanair since we be leave tomorrow to miami can you do one thing right and deliver the bag to the airport |
| 14499 |
negative |
americanair but have be yet to receive assistance from one of your agents in secure a new connection many will now miss work tomorrow |
| 14500 |
negative |
americanair cheerupdates so you be say the call center be understaffed |
| 14501 |
neutral |
americanair i have be try to change frm aa to lax at be monday morning then aa from lax to fat to flight aa helpaa |
| 14502 |
neutral |
americanair be flight from columbus ohio to dallas texas cancel flight |
| 14503 |
negative |
americanair naomicooper be you out of your mind aa what be the point of this twitter acct form letter in character or less |
| 14504 |
negative |
americanair many have miss connections already bc of delay flight which will finally board soon |
| 14505 |
neutral |
americanair on flt from dfw to fat on and it be d can you rebook me on the flight tonight can not get through on phone |
| 14506 |
negative |
americanair i be not important this morning when you would not seat my wife and i together or allow me to choose seat at flight book problems |
| 14507 |
negative |
americanair i do not believe it it have be impossible for your agents to get an update from the delivery company since yesterday at be |
| 14508 |
negative |
americanair yet there be plenty of available aa agents at gate nearby who say they be unable to help customers from our flight |
| 14509 |
negative |
americanair bdindallas the personal touch you be know for aa other cool perk blame understaffing on weather and hr hold time |
| 14510 |
negative |
americanair be wait in line for over an hour in san antonio barely move only two agents in front of me at least behind |
| 14511 |
positive |
americanair my return flight be schedule on wednesday aa i believe thank for the help |
| 14512 |
negative |
americanair you neglect to mention the fee per ticket i have a medical reason and still have have to jump thru hoop |
| 14513 |
negative |
americanair i be on attempt and hour of call and be put on hold not feel confident that i will ever get through |
| 14514 |
negative |
americanair buy a ticket on southwestair after two days your team could not share the data need to get me to my next meet |
| 14515 |
negative |
americanair thank for the response i know it be not your fault but i be in ord in t and hungry if you want to stop by |
| 14516 |
negative |
americanair cut it put me on a flt tomorrow |
| 14517 |
negative |
americanair nah you boofin you do not talk like any humans i know respond like you actually have a brain and again i do not want customer relations |
| 14518 |
negative |
americanair i have no transportation to and go to some other city and get to ny sometime on wed i be sorry that be not go to cut |
| 14519 |
negative |
americanair because of you i be do the one thing i try to avoid thank you for send me to baggage claim |
| 14520 |
negative |
americanair my flt be at a tom i have now rec d notification that i be go out from some other airport |
| 14521 |
neutral |
americanair how do one book a ticket online and put it on hold do that require that i pay for the ticket |
| 14522 |
negative |
americanair can you help me with a reservation can not get through on the phone |
| 14523 |
negative |
americanair ask the people you leave behind at miami airport because you guy could not wait minutes and http tcoxpmigqjn |
| 14524 |
negative |
americanair can you do anything to get aa move be almost hrs and hundreds at jfk upset tire and want to get to ba |
| 14525 |
negative |
americanair more of the insane treatment by your customers |
| 14526 |
negative |
americanair help i need to speak to a live agent before i lose my online reservation be hold |
| 14527 |
negative |
americanair emmaclifford no at jfk you sort of have to guess things out it be a small airport so whatever |
| 14528 |
negative |
americanair be this how you let your employees treat your loyal customers attackingbabymomma crazinessintherockies |
| 14529 |
positive |
americanair mad love http tcoojrsdwpkk nyc |
| 14530 |
positive |
americanair thank for force me to check in my carry on luggage that be exactly why i spend extra money on travel size toiletries |
| 14531 |
negative |
americanair ejacqui if you update the screen then people would know the late flightst info good or bad and that would not work because |
| 14532 |
negative |
americanair miss a full days of work thank guy |
| 14533 |
negative |
americanair try to find out if flight dfw to hou be on tonight exec platinum desk not call back and online info not clear |
| 14534 |
negative |
americanair i can not even get on the phone with your reservations team the system automatically disconnect us |
| 14535 |
negative |
americanair flight cancel flight and rebooked but agent make a mistake and book wrong date be try to get through via phone for hours |
| 14536 |
negative |
americanair russelneiss no american this be simple how about you call her back with the info for her new flight basic customer service |
| 14537 |
negative |
americanair i have look and i be tell it be in guatemala last night no record of anywhere today i need my clothe for work tomorrow |
| 14538 |
negative |
americanair cool a can response nah i think i will keep tweet at everyone who mention aa on twitter you could dm me though |
| 14539 |
negative |
americanair please fix your mobile and desktop site to allow canadians to select a passenger when check in thank |
| 14540 |
negative |
americanair try ring but tell me to try again late flightr i be suppose to be leave in an hour |
| 14541 |
positive |
americanair you guy do an amaze job today know it be hard thank to kate appleton for all her hard work reflight book problems my friends and me |
| 14542 |
negative |
americanair cover a rental car or refund our ticket i will gladly drive hrs home than be stick here till tues |
| 14543 |
negative |
americanair should reconsider usairways acquisition flight aa gold flyers insult by attendant for hang jacket |
| 14544 |
negative |
americanair you neglect to mention the fee per ticket i have a medical reason and still have have to jump thru hoop |
| 14545 |
neutral |
americanair yes and i would like a refund |
| 14546 |
neutral |
americanair how realistic be it to make an minute domestic to international transfer at jfk for a non us citizen |
| 14547 |
positive |
eliza i cheat on you americanair with airtahitinui it be a lovely flight but we will be back lot |
| 14548 |
positive |
americanair i hope you like the photo http tcopfsluxegw |
| 14549 |
negative |
americanair sweetmel if weather be bad would not your folks try extra hard to communicate or load bag onto flight or anything |
| 14550 |
negative |
americanair and how be this not a mechanical issue all evidence point to the idea that it be the ils at cll at fault not the weather |
| 14551 |
negative |
americanair caexhibitions sorry in like a general way or sorry that incompetenceunderstaffing be compound weather issue |
| 14552 |
neutral |
americanair please help us get home tomorrow |
| 14553 |
negative |
americanair tennetexan too bad there be only like people on that team then because this be next level unreal |
| 14554 |
negative |
americanair marxsterbcow how be this a real life response to a customer service issue seriously keep try to call us eh might work |
| 14555 |
negative |
americanair fix the engine of flight aaso i do not spend all night in your airport so i can fly home tomorrow |
| 14556 |
positive |
americanair thank you you do the same |
| 14557 |
negative |
americanair actingoutmgmnt just make sure they remember to load the bag onto the plane they cancel flight the flight when they forget |
| 14558 |
negative |
americanair brewcrewfan be this real life aa like real life you should be emailingcallingdming people you have inconvenience |
| 14559 |
negative |
americanair hey there me again from yesterday i be still on hold |
| 14560 |
negative |
americanair weather be unavoidable understaffing be controllable |
| 14561 |
negative |
americanair not only be late flight but we have be board and wait for over min wtf |
| 14562 |
negative |
americanair yvonneokaka when do i get my personal response and apology for your crew s have forget to load baggage onto my flight |
| 14563 |
negative |
americanair all flts to jfk cancel flightled thx to ur agent at sfo i be rebooked on ua do not get name she be awesome twitterhug shesaidrun |
| 14564 |
negative |
americanair i know after an hour i get a live person it mess up our arrival and car plan at two airports and be cost us more |
| 14565 |
neutral |
americanair i can not get ahold of aadvantage reservations i need to ticket a reservation that cancel flight soon can you help |
| 14566 |
negative |
americanair i be also tell by agents my issue be not their prob k fine i get it but have some compassion others deal wthis |
| 14567 |
negative |
americanair what be the status at dfw ticket agent at gate a be very rude and unhelpful |
| 14568 |
negative |
americanair i be speak like i be an idiot and that be not ok i do not need to deal w that esp after the travel experience i have have |
| 14569 |
neutral |
americanair i be try to switch my flight to aa i be currently on aa at be monday morn then aa help me |
| 14570 |
negative |
americanair i really hope it depart they say be because the cater service be not available but we can see it next to plane do nthin |
| 14571 |
negative |
americanair i understand weather be not your fault but ur cs reps be atrocious i be not happy nor will i evr fly w you again |
| 14572 |
negative |
americanair when i leave orlando i be nd in line for standby i land and i be th priority members get first available seat awesome |
| 14573 |
negative |
americanair you do not respond to my dm you tweet the same can tweet you be tell everyone else |
| 14574 |
negative |
americanair i dmed you my aa phone s you can not have someone call me what be the point of your response you do not resolve anything |
| 14575 |
negative |
americanair do not you guy have an email address just put me on the next available flight from ohare |
| 14576 |
negative |
americanair but eagle be always late flight |
| 14577 |
negative |
americanair i have never on all my trip on any airline ever nat l or int l ever experience anything like this |
| 14578 |
negative |
americanair your call center will not let me wait on hold which i would happily do be i seriously suppose to just keep call not great |
| 14579 |
negative |
americanair half hour late flight leave dfw no attempt at an explanation |
| 14580 |
negative |
americanair i be on flight tomorrow that get cancel flightled need to find an alternative to get to dallas please help |
| 14581 |
negative |
americanair minutes flight from okc and then make us wait minutes because the gate be not empty epicfail poorplanning |
| 14582 |
negative |
americanair seem like queue time be very high in q wait for an agent almost an hourflight get cancel flightled http tcosdmwvrzr |
| 14583 |
negative |
americanair nah just horrible din options outside of club luckily manuel in the admirals can make a bloody mary |
| 14584 |
neutral |
americanair any earlier flight sap mia mia new york lga on i be currently book on flight and |
| 14585 |
negative |
americanair no hold time just disconnections there be no excuse for that |
| 14586 |
negative |
americanair nice know i pay a seat then you sell my seat now i buy a rd seat it be a good scam but a scam all the same |
| 14587 |
negative |
americanair i will play it by ear i know that you be do your best buy some chewey oatmeal cookies for your customer care folks |
| 14588 |
neutral |
americanair if business class if full but st class empty do you guy upgrade exp members to st |
| 14589 |
negative |
americanair i have be try for hours to get hold of someone |
| 14590 |
positive |
americanair thank you for quick responses aa usually have fantastic customer service that be why i be so shock when it be not there |
| 14591 |
negative |
americanair what be my chance of make a connection to el paso aa with dfw from sit aa delay minutes |
| 14592 |
negative |
americanair beyond frustrate with no call back from auto hold or whatever you call it enter my number at cst still no call |
| 14593 |
negative |
americanair ahhhh your silence be golden now this top it all anyone get fire |
| 14594 |
negative |
americanair hey aa can you help with an itinerary for a plat custy stick in pvr and phone be not work |
| 14595 |
negative |
americanair shannonbloom where be my dm where be my voucher who be pay my cab and my car back to jfk tomorrow |
| 14596 |
negative |
americanair we have be on hold for hours |
| 14597 |
negative |
americanair stone do you dislike delay when they be cause by your crew forget to load bag lazy pilot want duty day to end |
| 14598 |
neutral |
americanair can you guy help me please |
| 14599 |
negative |
americanair travisamex it be not the weather it be also gross incompetence understaffing crew forget to load bag do not duck truth |
| 14600 |
neutral |
http tcoeiwsybfu roberts s americanair |
| 14601 |
negative |
americanair and they wait hours in a stuffy plane until they could get off then more hrs to get their luggage americanairlines |
| 14602 |
neutral |
americanair do you guy have another flight for today that you can book me on from laguardia to louisville ky |
| 14603 |
negative |
americanair my flight out of tyr tomorrow be cancel flight due to weather how long until a rebook |
| 14604 |
negative |
americanair have aa flight from san antonio to dallas be cancel flight |
| 14605 |
negative |
americanair try to book a flight on hold can not get through to a representative on the phone advice |
| 14606 |
negative |
americanair cancel flight flight arbitrarily on same itinerary weekend ruin for no good reason no crew miss monday be mtg |
| 14607 |
neutral |
americanair i need someone to help me out |
| 14608 |
negative |
americanair my flight be cancel flightled from laguardia to louisville ky and i be stick at the airport do you guy compensate for this |
| 14609 |
negative |
americanair if that be not enough your staff have be so rude ignore passengers do not think that should be accept whatever reason |
| 14610 |
negative |
americanair i understand the weather issue but you can not expect passengers to wait hours inside airports for whatever reason outrageous |
| 14611 |
neutral |
americanair guarantee no retribution if so i would be glad to share |
| 14612 |
negative |
americanair a friend be have flight cancel flightlations out of lax to cmh on feb anyway to help her number have be no help |
| 14613 |
negative |
americanair i use the call back feature with an operator regard my flight get a call hours late flightr and get hang up on pleasehelp |
| 14614 |
negative |
americanair i need to be at work tomorrow at be therefore that do not help direct message faster than call number backwards |
| 14615 |
negative |
americanair ugh dump us in dfw wno luggage then cancel flight our flight more time sit arrival now tue |
| 14616 |
negative |
americanair cancel flight my flight do not send an email text or call then put me on way earlier flight i might miss now thank aa |
| 14617 |
positive |
americanair dming you now big thank |
| 14618 |
negative |
americanair be overweight so you pull dozen passengers off why not luggage seriously |
| 14619 |
positive |
americanair i love your company and your staff be amaze they just make an uncomfortable situation comfortable |
| 14620 |
negative |
americanair i wait hrs for cs to call me back re why flt be cxldprotection they hang up the minute i answer on st ring |
| 14621 |
negative |
americanair i have be on hold for mins about my cancel flight international flight be out of country so can not leave a call back help |
| 14622 |
negative |
i just need a place to sleep when i land without accommodations in pls americanair |
| 14623 |
positive |
americanair love the new plan for the jfklax run maybe one day i will be on one where the amenities all function nocharge ever |
| 14624 |
negative |
americanair call me chairman or call me emerald after what you do today to me you can call me a former customer |
| 14625 |
positive |
americanair flight be great fantastic cabin crew a land thankyou jfk http tcodrwdjhai |
| 14626 |
negative |
americanair flight nycbuenos air have be delay since yesterday at pm be go to take off at pm now give us answer |
| 14627 |
negative |
americanair flight cancel flightled can not go home until tomorrow i could use dinner and a play americanair it be my first time in nyc |
| 14628 |
positive |
thank you americanair jlhalldc customer relations will review your concern and contact you back directly john |
| 14629 |
negative |
americanair how do i change my flight if the phone system keep tell me that the representatives be busy |
| 14630 |
positive |
americanair thank he be |
| 14631 |
negative |
americanair thx for nothing on get us out of the country and back to us break plane come on get another one |
| 14632 |
neutral |
americanair tilleymonsta george that do not look good please follow this link to start the refund process http tcogrsdl |
| 14633 |
negative |
americanair my flight be cancel flightled leave tomorrow morning auto rebooked for a tuesday night flight but need to arrive monday |
| 14634 |
negative |
americanair right on cue with the delay |
| 14635 |
positive |
americanair thank you we get on a different flight to chicago |
| 14636 |
negative |
americanair leave over minutes late flight no warn or communication until we be minutes late flight that be call shitty customer svc |
| 14637 |
neutral |
americanair please bring american airlines to blackberry |
| 14638 |
negative |
americanair you have my money you change my flight and do not answer your phone any other suggestions so i can make my commitment |
| 14639 |
neutral |
americanair we have ppl so we need know how many seat be on the next flight plz put us on standby for people on the next flight |